Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Plano organization to select the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from on demand guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Plano, Texas companies to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.

IP Voice Integration for Telecommuters
Expanding the corporate phone system to accommodate remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that provides the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and provide online integration and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Plano, Texas company, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Server Management Consultant

    Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of servers and faster return on investment, more efficient utilization of servers, simplified operations, increased system uptime, and easier manageability. Typical uses for virtual machines include resource consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and inexpensive quarantine of program development or evaluation systems from on-line systems.

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    Engineer VMware GSX Server

    Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

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    Cybersecurity Group Palo Alto Networks Panorama

    Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern security solution that spans your on-premises and cloud-based assets and guards any user anywhere with any endpoint device.

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  • Specialist Microsoft SQL SQL Server Support Services
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    CCIE Certified Small Business 300 Access Point Support and Help

    Progent's Cisco-certified wireless technology consultants can help you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.

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  • Information Technology Consulting System Center 2016 Configuration Manager
    System Center 2016 and NetApp Integration Integration Support

    Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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  • Open Now Office 365 PST migration Network Engineer
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    Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.

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    SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid creation of a new generation of high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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    Open Now ProSight IT documentation management Consult

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate up to half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.

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  • Wireless Site Survey Support 802.11x Wi-Fi Site Survey Troubleshooting

  • Virtual Office Microsoft Consultant Freelancing Jobs
    Virtual Office Microsoft Consultants Employment

    Progent's company culture will allow you to become a better consultant by enhancing your information technology knowledge and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the best professional talent for you to work with, offering an advanced network and communications infrastructure, using specialized software utilities to deliver the maximum quality of support, and by streamlining our business structures for finding and keeping customers.

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