Expanding your remote workforce can have a major effect on network architecture, cybersecurity, and company culture. Progent has two decades of experience helping SMBs to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Plano organization to select the appropriate technologies and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Plano, Texas organizations to with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Expanding the company phone environment to accommodate telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice service that delivers the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their current Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports additional combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, refer to CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and provide as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Plano, Texas company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Unified CM PSTN gateway Support and Integration Support Services Unified Contact center
  • Urgent Information Technology Consulting SPS 2007 SharePoint Server 2007 Specialists
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