Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Plano organization to select the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from on demand guidance for helping you past occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Plano, Texas companies to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.
IP Voice Integration for Telecommuters
Expanding the corporate phone system to accommodate remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that provides the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall
like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and provide online integration and debugging services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Plano, Texas company, call 1-800-993-9400 or go to Contact Progent.