Fast Online Technical Support for Plano Texas IT Networks
Immediate Remote Support for Plano NetworksFor companies in Plano Texas, Progent provides online technical support for networks based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have provided online support to companies in all 50 states in the United States. (See recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-qualified network specialists to help with challenging infrastructure issues, as well as the assistance of CISSP-qualified cybersecurity consultants to help with advanced security design and diagnostic issues.

Progent's remote technical support engineers offer exceptional value because they have the real-world background and have access to the sophisticated tools needed to solve most network problems quickly. This lowers immediate expenses since solutions use up minimal billable minutes. Online help also eliminates the expense of sending an engineer to your site. Your company saves additionally with incidental expenses by reducing or avoiding network outages and associated losses stemming from business disruption, disgruntled clients, idle workers, and distracted executives. Progent's advanced online consulting expertise is especially helpful in environments that are dependent on public clouds for critical infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an option.

Progent's billing model for online help is structured to stretch your network support dollar. Progent bills per minute for telephone-based consulting, so you pay just for the services that you actually get. Unlike typical remote support firms, Progent asks for no initialization surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for pricing avoid scenarios where quick solutions somehow turn into substantial bills. Progent's penchant for dealing with problems quickly means your business spends less money.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has mastered a collection of customized technologies and proven methodologies which promote the highest level of efficiency for online engineering help and troubleshooting for IT networks of any size. Progent provides safe VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the engineers of Progent's Technical Response Center to connect to your computer system remotely without compromising system security.

Progent's advanced customer support database system stores thorough records for the support that Progent's customers have received. Progent's team consultants have the benefit of the specifics of services delivered to each customer by any engineer. This archive of issues and solutions is organized as an easily retrievable proprietary knowledge base that enables Progent's remote technical experts to share their knowledge with the whole team to make sure that the efficiency of Progent's support services grows over time. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft open up additional vast support databases and permit fast access to vendors' internal product engineers so Progent's online consulting specialists can determine the best solutions promptly.

Online technical support services provided by Progent to clients in Plano Texas include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate services intended to allow small and medium-size organizations to utilize the same advanced IT solutions used by many of the world's leading enterprises. The ProSight series of IT management outsourcing services addresses all key areas of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating tedious management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with government and industry security regulations, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your company's preparedness either to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient AV and backup/recovery system that aligns with your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special information technology programs. Progent's rates for ongoing development or consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these special fields of computer technology enables clients to execute major projects within budget and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Expertise
    Progent's Call Center support programs for companies with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that manages all facets of remote desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progentís Help Desk Co-management services allow your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís shared Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Call Center team of experienced network consultants provides your computer users in Plano Texas quick access to a dependable technical support resource with years of background offering telephone-based consulting and online repair service for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Call Center perception as a major enabler of company performance, and Progent's aim is to fix rather than just annotate network issues.

  • Applications Services: Training, Custom Programming, and Integration
    Progent's Applications Consulting Group can supply phone-based and in-depth engineering expertise and education in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for familiar Microsoft applications including CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn additional information on Progent's expertise, custom programming, and education services, go to Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new implementation of System Center 2016, extend or tune your current one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver businesses in Plano Texas remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to fit your environment so that your computer support is proactive rather than reactive. By exposing possible problems before they evolve into crashes, remote monitoring can minimize inconvenient and costly information system breakdowns. Progent can also utilize network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or environments based on multiple OS platforms.
How Your Plano Company Can Contact Progent's Online Service Experts
To contact Progent about emergency remote assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Plano Texas, Progent's online network support engineers are ready to deliver professional and affordable system help the instant your business requires it. More than a decade of delivering online tech support has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting skills and to fine tune remote connectivity technology to repair network problems quickly while avoiding the cost and lost time that comes with on-site service visits.

Even if your Plano office relies on a local independent support technician or employs an in-house IT staff that can deal with common network issues, Progentís Microsoft certified engineers can still provide an easy and seamless remote expansion of your on-site resources in cases when your regular IT support personnel either don't have the availability or the experience to fix sudden network crises or particularly challenging integration projects.

Benefits of Progent's IT Support for Organizations in Plano Texas
Progent's online IT consulting services allow your Plano organization to enjoy the advantages of timely, world-class network support without the cost of maintaining a full-time IT staff. Your network will derive added strategic worth by becoming more available, efficient, and protected. Advantages to your company include:

  • Seamless virtual expansion of your local IT resources
    For most businesses in Plano Texas, nearby network support resources, whether made up of independent consultants or a full-time maintenance staff, can take care of the majority of technical problems. However, IT crises might strike when your regular support personnel are overstretched or absent, and some problems may be associated with technology that is unfamiliar to your usual support personnel. In these situations, Progent's online service experts offer a convenient, quick, and affordable way to augment your regular resources and to transfer useful knowledge to increase your ability to deal with future issues locally.

  • Less Reliance on Freelance Consultants
    For IT support, smaller businesses commonly depend on independent freelance service providers. Although freelance service people carry smaller internal costs than larger support companies and can often charge marginally less, they are occasionally stretched too thin, making it hard to respond rapidly to urgent situations. If a freelance consultant is busy with another customer, ill, on vacation, or in training, the absence of reserve help may require your business to wait for assistance during an emergency. As your company grows, system unavailability and trouble with critical software are more costly. The money you thought you were saving on an independent can be eaten up fast by lost productivity. Progent offers a ready source of backup support experts to insure your IT system stays up and running.

  • Build a Solid Foundation for Seamless Growth
    Companies typically begin with an information architecture implemented on a shoestring budget. Lacking a proper infrastructure, slap-dash fixes can get thrown on top of a shaky foundation. As a network grows, stability and expandability issues can impede the success of the business. These badly designed systems require careful assessment, smart strategic planning, and wide IT expertise to evolve to a system architecture that can deliver the stable foundation to meet critical business demands and ease future expansion.

  • Interact with Solution Providers Instead of Product Sellers
    Smaller businesses require guidance and technical training to negotiate an ever more complicated array of technology options capable of promoting business growth and improving productivity. These companies hardly need a computer consultant who is trying to resell a certain vendor's products. IT support and product selling can lead to a scenario where the proposed solution is built around a predetermined product instead of the genuine requirements of a business. Progent eliminates these dilemmas by offering just services rather than products. This allows Progent to match technical consulting with the real needs of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of IT experience, refined support software, and familiarity with corporate IT enable businesses to escape the pitfalls associated with excessive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by offering:

How Does My Business Start Receiving Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, visit Immediate Technical Support.



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    Progent offers nationwide online technical support and troubleshooting services for businesses that run Apple Mac environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft technology. Progent's consultants can provide macOS and Mac OS X clients a variety of services including desktop assistance, migration to the latest edition of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or moving to iCloud services. Online network consulting offers maximum leverage for your information technology budget by protecting user efficiency and limiting the hours charged for computer analysis and repair. Advanced remote support tools and skilled technicians and consultants allow Progent to handle most IT issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a combination of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISA premier security professionals to help with the toughest system issues.

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  • MS CRM Technology Consulting MS CRM Integration

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    Wireless LAN Technology Professional

    Progent can show you how to design, configure, manage, and troubleshoot a viable Wi-Fi network infrastructure, recommend appropriate products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a thorough 802.11x system security strategy that is well integrated with the security strategy for your overall business network.

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  • Microsoft Exchange 2007 Professionals Microsoft Exchange 2007 Consultant Services
  • Microsoft Exchange 2013 Online Troubleshooting Exchange 2013 OWA Troubleshooting
  • Plano-McKinney Integration Firm
  • Microsoft Exchange IT Consultant IT Consultant Microsoft Exchange Upgrade

  • Microsoft Certified Partner Exchange 2019 DLP Online Support
    Specialist Exchange 2019 SharePoint Integration

    Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.

  • IT Outsourcing Group Plano-McKinney
  • Microsoft Firewall Network Consultant Emergency Internet Security and Acceleration Server Troubleshooting

  • Microsoft Office 2003 Engineers
    On Site service Microsoft Office System

    To deliver cost-effective IT services for small companies, Progent offers comprehensive computer outsourcing plans that give small offices fast access to network expertise without requiring you to recruit, train, and maintain an expensive in-house computer support team. Progentís IT outsourcing services offer you an economical alternative for building a protected and robust system for your important Windows office productivity suites such as Microsoft Office XP and Microsoft Office 2003.

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  • Microsoft Office Small Business IT Consultants Designers Microsoft Office XP

  • Shared Network Support Help Desk Technical Support
    Consultants Helpdesk Sharing

    Progent provides three basic types of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your customers convenient access to a dependable support group with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to company performance. Progent's target is to resolve and not simply report problems.

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  • Emergency Plano-McKinney Data Recovery
  • Microsoft SBS Server Professional Microsoft Small Business Server 2003 Computer Consulting
  • Microsoft Windows 7 Integration Services Windows 7 Migration Consultants
  • Microsoft and Cisco Consulting Hourly Price Network Consulting Service Consulting Hourly Cost Small Office Server Support
  • Mid-size Office Installer Small Medium Business Small Business IT Consulting Companies

  • On-site Technical Support CIO
    Part-Time CIO Onsite Technical Support

    Progent can supply small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate sensible technology to enhance business operations so they match more closely with your business goals. Your company can create and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.

  • Mission Critical IT Applications Information Technology Consulting Server Management Integration Support
  • Mississippi Support Company Maine Tech Consultants
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  • Windows 2008 Active Directory On-site Technical Support
    Active Directory Remote Technical Support

    Windows Enterprise Directory requires extensive hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are skilled in designing, integrating, and troubleshooting complex Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta software configuration objects in production Active Directory systems, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.

  • Monitoring and Reporting Consulting Immediate Microsoft System Center Operations Manager Engineer
  • Nationwide Support Software Consulting CCIE Expert Certified Information Technology Consulting Companies Nationwide Remote
  • Network Consulting Firm Microsoft Office 2000 Information Technology Outsourcing Company Microsoft
  • Network Consulting SharePoint 2016 Migration 24-7 SharePoint 2016 MinRole Outsourcing
  • Network Infrastructure Health Review Consult Specialist Active Directory Health Report
  • Network Installation Plano-Richardson Plano, Texas Migration Consultants
  • Network Load Balancing Remote Support Fault Tolerant Inter-Office Connection Technical Support Services
  • Plano-McKinney Migration Consultant
  • Office 365 Exchange Online and on-premises Exchange Consultant Technical Support Services Office 365 hybrid solutions for Exchange
  • Office Move Consultant Services Information Technology Consulting Firms Enterprise Windows 2000
  • Offsite Data Backup Service Configuration Remote Backup and Restore Service Support and Setup

  • 24-7 Services Web Application Security Testing
    Computer Security Assessment Consultant Services

    Progent has created special network security service bundles intended to deliver larger institutions a professional and comprehensive security audit from a team of premier security consultants. All Progent's network security evaluation bundles incorporate a collection of services like automated scans from inside and from outside your network security perimeter, expert analysis of scan results by certified security engineers, production of a paper explaining the results, plus a live concise executive summary and a detailed live outbrief for internal IT administrators.

  • Offsite Employees Collaboration Remote Technical Support Work at Home Collaboration Support
  • On-site Support Gentoo Linux PCLinuxOS Linux Consult
  • Plano-Richardson Information Technology Consulting Firms
  • Online Cisco Certified CCIE Computer Support Firms Online Cisco Certified CCIE Network Services
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  • Outsourcing SCDPM 2012 Disaster Recovery SCDPM 2012 Protection Groups Support and Setup
  • Plano - Allen Security Consultant Microsoft Exchange Server 2007 Network Solutions Exchange Server 2013
  • Plano - Richardson Immediate Plano Ransomware Recovery Plano Urgent Ransomware Recovery Plano - Richardson
  • Plano - Richardson Plano Telecommuters Help Desk Augmentation Consulting and Support Services Plano, Collin County Plano At Home Workforce Help Desk Call Center Augmentation Consulting Services
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  • Plano MS Dynamics GP Migration Experts Plano Texas Plano MS Dynamics GP Upgrades Support Services Collin County Texas
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  • Postini Managed Service Provider Support and Help Postini Spam Filtering Security Consultant
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  • Linux Online Technology Professional
    Consult Solaris Remote

    Progent offers nationwide online help and consulting services for businesses who operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Online IT help provides maximum leverage for your IT budget by preserving client efficiency and shortening the hours charged for network analysis and repair. Advanced online support technology and experienced technicians and consultants allow Progent to solve most network issues without squandering time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or through a combination of phone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the toughest network problems.

  • ProSight Email Security Gateway Professional Email Virus Fingerprint Consultant
  • ProSight Email Spoofing Protection Consulting ProSight Outbound Email Filtering Consulting

  • ProSight Server and Endpoint Management Support and Help
    24/7/365 ProSight Windows Server Management Professional

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impact your business.

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  • ProSight Network Infrastructure Monitoring Consulting Automatic Network Topology Mapping Technical Support
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  • ProSight Remote Network Troubleshooting Support Services Top Professional Automatic Network Topology Diagrams
  • ProSight VM Hosting Professionals ProSight Private Cloud Hosting Services Professional
  • Professionals IT Services for Network Service Firms Specialist Consulting Support for Network Service Firms
  • Professionals Microsoft SharePoint Server Collin County Texas Plano, TX Microsoft SharePoint Server 2010 Remote Support
  • Progent Management Network Consulting Firm Progent's Management Team Small Office IT Consultants
  • Remote At Home Workers Plano Expertise - Conferencing Solutions Expertise Plano Work from Home Employees Plano Guidance - Conferencing Solutions Consulting Experts Plano Texas
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  • Remote Firepower Services Consultants Cisco ASA 5500-X with Firepower Technology Consulting

  • IT Management Outsourcing Technology Professional
    Emergency Remote Network Monitoring Technology Professional

    Progent's ProSight family of managed services are intended to offer organizations who have minimal internal network support staffs with affordable access to world-class management platforms and technical experts. Advantages of the ProSight line of managed services include flat-rate network maintenance expenses, smart automation of common administrative processes, continual absorption of the latest information technology, smooth transition from older technology to modern solutions, close fit between information technology with strategic goals, guidance from seasoned network consultants, and allowing management to concentrate on business rather than ever-changing information technology.

  • Remote Support Services Exchange Server 2000 Exchange 2000 Server Technology Consulting Services
  • Remote Workers Data Protection Outsourcing Consulting Work from Home Data Protection

  • Emergency Collocation Migration Technology Consulting
    24x7 Colocation Center Migration Configuration

    Colocation data centers allow businesses to share world-class data centers for hosting computer hardware that supports critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation program such as selecting and migrating to a colocation facility, designing network architecture, defining required equipment, on-site and on-line maintenance, establishing remote network management, and education your support staff.

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  • SQL Server 2008 Migration Consultants After Hours MS SQL Server Developer
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  • SQL Server 2019 Big Data Cluster Consulting Services SQL Server 2019 Development Consulting
  • SQL Server Technology Consulting Plano, Collin County SQL 2014 Computer Consultation Plano - Addison
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  • Security Consultancy Wireless Security Specialist
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  • Small Business Information Technology Outsourcing Company Small Office Support Firm
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  • Solaris to Windows Upgrade Help Sun Solaris Upgrade
  • Specialist SQL Server 2017 on Linux SQL Server 2017 OLTP Technology Consulting
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  • Dynamics GP Accounting Integration
    Dynamics GP Power BI Technical Support Services

    Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by delivering easy access to strategic data and a fast ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to expand the reach of your organization, handle your accounting, automate financial processes, standardize procedures across your company, refine inventory control, increase order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can show you how to configure and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap all the advantages of your Microsoft Dynamics GP software.

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  • Sun Solaris Remote Professionals CCNP Expert Certified UNIX Online Small Business IT Consultant

  • 24/7 iPhone Security Remote Troubleshooting
    Specialists ProSight Enhanced Security Protection

    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.

  • Support Microsoft Small Business Server 2008 On-site Support Microsoft SBS 2003
  • Support and Integration SCDPM 2012 Security and Compliance SCDPM 2012 Security Technical Support

  • IT Consultants Data Protection Manager 2016 Storage Pools
    Data Protection Manager 2016 and SQL Server Engineer

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for key platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, implement, administer, and repair an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed guidance to resolve challenging issues or provide comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.

  • Plano, Texas Network Architect
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  • Systems Management Server Network Consultants SMS Upgrade Network Consultant
  • Plano Software Outsourcing Consultant
  • Tech Enterprise Security System Design Network Consulting Firm
  • Technology Consulting Branch Office Branch Offices Support

  • After Hours System Testing Consultancy
    Capacity Planning Test Lab Consulting Services

    The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective test environments, the lab cuts capital costs and technical risk while keeping vital IT projects on schedule.

  • Telecommuter Job Virtual Office Microsoft Consulting 24 Hour Telecommuting Network Consultants Home Based Jobs
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  • Teleworker Services Engineer Teleworker Services Support and Integration

  • scom 2016 alerts Online Consulting
    Integration scom 2016 VMware integration

    Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key applications by offering unified, mixed-platform tracking of IT infrastructure deployed throughout on-premises systems and private and public clouds. Progent's consulting team can provide world-class remote and onsite expertise to help businesses of any size to design, implement, optimize, update and repair Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

  • Top Microsoft ISA Server 2006 Setup and Support MCSE Expert Certified Support and Integration ISA Server 2006
  • Top Ranked Coder Oracle database 24-7 Migration Consultant Oracle 11g
  • Top Windows Server 2012 R2 Problem Resolution Plano, Collin County Windows Server 2016 Small Business IT Outsourcing Company Plano Texas
  • Troubleshooting Threat Management Gateway 2010 Top Ranked Forefront TMG Configuration
  • Troubleshooting Wi-Fi RF Spectrum Analysis for Wi-Fi Wi-Fi RF Spectrum Analysis for Wi-Fi IT Consultant
  • Unified Communications Manager IM and Presence Service IT Consultants Network Consulting Unified CM

  • Top Rated NetApp MetroCluster and FlexPod Professional
    MetroCluster Switch Integration Consultancy

    Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete portfolio of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following leading practices.

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  • Urgent ProSight Email Guard Content Filtering Service Consultant ProSight Email Data Loss Protection Consulting Services

  • Specialists Ubiquiti UniFi Security Gateway
    Ubiquiti UniFi XG Security Gateway Engineers

    Progent offers fast access to the skills of veteran Wi-Fi consultants who can assist you to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, install, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and place UniFi Wi-Fi access points for your required signal coverage and throughput.

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  • Colorado Migration Consultants
    North Dakota Computer Consultancy Group

    Progentís Technical Response Center (TRC) provides affordable nationwide after-hours online help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone support and online secure network connection to troubleshoot and resolve technical problems quickly and affordably.

  • WSUS Specialists SUS Specialists
  • Windows 7 Upgrade Integration Support Microsoft Windows 7 Upgrade Support Services
  • Windows 7 Upgrade Services Microsoft Experts Network Engineer Windows 7 Security

  • Windows 10 Compatibility Testing Configure
    Consult Windows 10

    Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and migration support for Windows 10 provided by Progent's consultants include ROI estimates, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and ongoing technical help.

  • Windows 8.1 Backup and Restore Help and Support Urgent Windows 8.1 BitLocker Consultancy Firms
  • Windows Training Operating System Training
  • Wireless Link Support and Help Small Business WiFi Outsourcing
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  • Work from Home Data Protection Computer Consulting Immediate Offsite Workforce Data Protection Remote Consulting
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  • macOS Phone-based Specialists macOS Online Troubleshooting Consult

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