Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent access to email, scheduling, web-based programs, and other critical business information. Progent offers Pleasanton, California businesses the expertise of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a current mobile solution.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Integration Support for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of BlackBerry devices, offering a single solution for controlling key tasks like device installation, upgrades, and deactivation and offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry BES Server offers a variety of security options starting with automatic data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent flexibility in adjusting levels of protection to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can assist you to choose advanced security functions and enable them remotely. Examples of these over-the-air configurable security settings include:
- Lock down a device
- Wipe information from a lost BlackBerry device
- Disable Bluetooth
- Enable built-in protection against malicious attacks
BES Server also provides versatility in determining ways to keep users from installing or executing unsafe or unauthorized code. Progent can help you to select protective processes like:
- Specify exactly what applications are permitted on the device
- Prevent external programs from using persistent memory on the device
- Select what functions third-party applications can use on the BlackBerry device
- Limit the kinds of access third-party programs running on the smartphone can establish
- Block all third-party applications from being installed or executed on the BlackBerry smartphone
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Pleasanton, California who require fast and economical help from an authorized RIM BlackBerry support professional, Progent offers efficient remote assistance from a seasoned support team who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services avoids travel costs and allows consultants to fix technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer expert help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad array of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, PC application installation, and Desktop Redirector.
As a top innovator in providing nationwide online support for small office networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, solution design, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about options for software versions, processors and mass storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To contact Progent about consulting support for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.