Consulting Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile access to messaging, calendars, web programs, and other vital business information. Progent can provide Pleasanton, California businesses the services of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services


BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, to-do lists, IM, and specialized business software. Due to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-capable software via Microsoft Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to design, deploy, and maintain BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Pleasanton, California who want fast and affordable help from a certified BlackBerry support expert, Progent delivers effective online help from a veteran support team who have delivered IT solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and enables specialists to solve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer professional support in fields such as resolving synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can in addition help your company to resolve a broad array of issues associated with synchronization, device detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by solving problems quickly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, deploy access control lists, manage Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, system design, deployment planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent's certified Windows 2003 Server engineers can provide network help and IT consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include system planning, installation, project management, in-person and off-site technical support and troubleshooting, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.

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    Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wireless LAN infrastructure, select appropriate technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough 802.11ac wireless system security strategy that is well aligned with the security strategy for your entire business network.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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    System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, provides health monitoring, allows safe self service, and delivers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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    Progent can help small and mid-size businesses to configure IP voice platforms to give their teleworkers the benefit of transparent extensions of the corporate phone infrastructure.

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    Progent's certified Windows Server 2000 consultants offer network help and IT consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include network planning, deployment, documentation, on-site and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.

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    Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.

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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating appliances that need important software patches, or identifying the cause of performance problems.

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    Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.

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    Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, zero-downtime system architecture that addresses reliability issues covering a wide range of network technologies and processes.

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    Remote management cards give IT managers full control over a server without the requirement for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent has experience with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progent provides national online help and consulting services for businesses who run Apple Mac OS X environments or whose information systems include a mix of Apple macOS and OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X clients a range of services including desktop support, migration to the most recent version of OS X from earlier versions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help provides maximum leverage for your information technology budget by preserving client productivity and shortening the time billed for computer analysis and repair. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of telephone support and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM certified security specialists to assist you with the toughest network issues.

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    Microsoft Small Business Server is an affordable collection of server products that offers the basis for a powerful but manageable IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network expert with real-world expertise and broad knowledge in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and applications.

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