Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Pleasanton, California companies the expertise of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently turn to outside support firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and control BlackBerry devices across your company, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry smartphones, offering a single solution for handling critical tasks such as device deployment, updates, and deactivation and providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server provides a variety of security capabilities starting with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in adjusting levels of protection to meet the specific needs of your company's network. Progent's BlackBerry certified consultants can assist your company to choose powerful security functions and activate them remotely. Samples of these over-the-air selectable security features include:

  • Disable a BlackBerry device
  • Wipe data from a misplaced or stolen device
  • Lock out Bluetooth functionality
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining mechanisms to keep users from installing or executing unsecure or prohibited programs. Progent can assist you to choose protective techniques like:

  • Specify exactly what applications are permitted on the device
  • Block third-party applications from using non-volatile storage on the BlackBerry smartphone
  • Determine what functions third-party programs can access on the smartphone
  • Limit the kinds of connections external software running on the smartphone can initialize
  • Prevent all external programs from being loaded or executed on the smartphone

Professional BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are available online to deliver expert technical help to businesses in the Pleasanton area or anywhere in the state of California. Progent's experienced remote consulting experts have helped businesses resolve network problems and cut support expenses in every state in the U.S. and established a substantial following of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers online consulting support for a wide selection of issues related to RIM BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution architecture, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and mass storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To contact Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

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    Progentís Microsoft consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager is Microsoft's new name for the update management solution formerly called Systems Management Server. Configuration Manager provides a range of enhancements to Systems Management Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís Microsoft certified engineers can show you how to use SMS Server or Configuration Manager economically for streamlined OS and application installation, security patch administration, software tracking, and licensing compliance. Progent's consultants can also help your company to migrate efficiently from Systems Management Server 2003 to Configuration Manager.

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    Progent offers Microsoft Windows Cluster Server consulting to help your business utilize high availability server clusters that can provide 100% operation. Clustered Windows servers for zero-downtime systems include Microsoft Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By assisting you t create non-stop clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progentís Certified Windows experts ensure that your non-stop clustered servers are set up to maximize the strategic advantage of your IT system.

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