For businesses of any size in Pleasanton California, Progent offers convenient, fast, and economical communication with Cisco CCIE-Premier network experts. CCIEs are top-level networking engineers who achieve this prestigious certification only after strenuous examinations administered by Cisco. CCIEs can tackle the most complex issues associated with network deployment, repair, and optimization. Progentís CCIE-certified support specialists operate closely with Cisco's in-house staff in identifying problems with IOS or NX-OS utilities and developing workarounds or receiving software updates to correct problems. A Cisco-qualified CCIE has the experience to isolate the source of network problems stemming from network appliances or applications.

Progent offers fast online access to a CCIE specialist so that your company has the opportunity to receive high-level assistance for complicated network issues that are affecting business productivity but are beyond the scope of your local IT support organization. Progent's Cisco CCIE-Premier consultants can access your network using advanced remote support utilities in order to provide fast and efficient diagnosis and remediation of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide ISPs, and so their services are not readily accessible to the general public. Progent is among the rare consulting organizations that makes CCIEs accessible to support small and mid-size businesses. Also, Progent can provide fast contact with a CCIE by phone so you can receive timely support for complex network problems that are reducing business efficiency. To find out how to contact a Progent CCIE for immediate assistance with your IT infrastructure, go to online network support.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Cisco's large family of both new and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points, Meraki cloud-managed APs and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data protection and VPN solutions. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the advanced learning programs to stay at the vanguard of network technology.

To find out more details concerning Progent's professional support for Cisco network infrastructure, select a topic:

Additional Support Expertise Available from Progent
Besides Cisco networking, Progent's consultants can provide support for other major areas of information systems, enabling Progent to provide full-featured business solutions for companies of any size. A sampling vital disciplines where Progent can provide world-class support are: By providing a convenient full-service source for IT generalists and specialists, Progent can tailor fast, inexpensive, and thorough IT solutions that align with the specific needs of businesses in Pleasanton California.



An index of content::

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    Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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    MCSE Expert Certified SCCM 2007 Upgrade Online Help

    Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and boost productivity by making sure that critical applications are always current, tracking product licenses, and reporting usage patterns so you can make informed purchasing decisions. Once your organization is set to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.

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    24-7 Consultants Windows Cluster Shared Volumes

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    Progentís Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

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    WatchGuard Firebox T35 Firewall Security Consultancies

    Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.

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    SQL Server Capacity Planning Development Firms

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    LifeSize 220 Series Telepresence Consult

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    With Catalyst switches for small and mid-size companies, Cisco allows companies to gain the full benefits of bringing smart traffic control to their networks. Cisco's Catalyst switch technology allows you to deploy capabilities to make your network infrastructure sufficiently robust to handle time-critical requirements, scalable to facilitate growth, secure enough to guard restricted information, and capable of differentiating and controlling all traffic to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISM certified security consultants can help you create a strategic protection plan and configure Cisco Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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    Progent offers small businesses a pair of ultra-affordable network security evaluation packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who assess the data collected by the scan, present unbiased evaluations of your existing network security, and make recommendations for remediation. Progent offers two non-overlapping network security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while providing enterprise-quality evaluations of your network's exposure to assault.

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    Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, at the forefront of IT service, performing a broad variety of IT projects for an extensive mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent instills in its consulting staff. This means that you get not just world-class technical help, but also a support engineer with field-tested approaches for using computer knowledge to solve real-world network problems rapidly.

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    Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, in the trenches of network service, performing a wide variety of IT projects for a large array of clients. Each Progent support professional shares a refined set of individual best practices that are combined into shared leading practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT skills, but also a consultant with proven methods for using technical knowledge to fix actual network problems efficiently.

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    Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within office, hospitality, retail or other environments where IT management requires user endpoints that offer more control, data security and durability than is possible with the BYOD style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually requires that you set up and fine tune many components of your Wi-Fi infrastructure such as wireless access points, switches, wireless LAN controllers, and management tools. Progent's certified experts offer remote and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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    Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management solution or assist you to enhance your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by providing expertise with associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.

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    Progent offers national online help and consulting services for companies who run Apple Mac OS X environments or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's experts can provide macOS and Mac OS X users a variety of services including desktop assistance, migration to the current edition of Mac OS X from legacy editions of Mac, plus expertise with Apple macOS and OS X application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud. Remote network consulting offers optimum leverage for your information technology dollar by protecting client efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help you with the toughest system problems.

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    Progent can provide one-on-one training designed for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac applications.

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    Progent's remote connectivity and smartphone synchronization specialists can assist your business to design and configure secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to optimize the productivity of your off-site workers.

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    Progent offers Microsoft Windows Cluster Server consulting to help your business implement zero-downtime clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By helping you build zero-downtime server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progentís Certified Windows consultants ensure that your fault-tolerant server clusters are configured to maximize the strategic advantage of your IT network.

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    Progent's Microsoft-certified consultants can assist you to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase worker output by ensuring that critical applications stay current, managing licensing, and monitoring usage profiles to help you make smart buying choices. When your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and implement a smooth migration to SCCM 2012.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your growing business requirements. Progentís Cisco-Certified network experts support Ciscoís complete line of products aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, authorization, and tracking from a graphical Web interface.

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    Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, providing you a WLAN that has the reception, speed, capacity, QoS, security, and roaming capability your business needs. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging a functioning wireless network.

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    If you are developing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the constant hassle of managing your company information system. Through the use of automated network monitoring and by providing remote and in-person support as your business needs it, Progent represents an economical alternative for supporting an information network that provides high availability, security, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Help Desk Call Center support.

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    Cisco's security and remote access technology for small organizations offer a full line of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your business objectives.

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