Pleasanton, California Microsoft-Certified Consulting
MS SQL Server Consulting and Programming
Microsoft SQL Server offers your business IT system a relational database management foundation that organizes all types of digital information, operates with a wealth of off-the-shelf applications from Microsoft and other publishers, can be used to develop custom applications rapidly and inexpensively, provides a wide array of smart functions for reporting on your data, and gives you these benefits within a framework engineered for protection and confidentiality, speed, dependability, scalability, and low-overhead administration. Progent's Microsoft-Certified engineers offer years of hands-on background in designing, integrating, programming, and supporting effective SQL Server-based systems that are closely incorporated with the .NET platform. Progent's SQL engineers can ensure your SQL Server DBM system is integrated efficiently with your IT environment so you can optimize the strategic benefit of your information system.
Progent's SQL engineers offer online and on-premises support services to help your Pleasanton, California company to plan and carry out migrations from legacy database products to the current release of SQL Server. In addition, Progent offers continuous server tracking to ensure your corporate network is always available, and Progent's online Technical Response Center is ready to offer fast resolutions for SQL problems. Progent's Power BI integration experts can show you how to utilize information from SQL Server SSRS and SQL Server Analysis Services (SSAS) to create modern visualizations to incorporate into interactive Power BI analytical reports and dashboards.
Progent can help your IT team you to design, implement and administer Microsoft SQL Server environments that incorporate physical and cloud-based infrastructure. (Learn about Progent's Microsoft Azure hybrid cloud solutions.)
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
MS SQL 2019 Migration Expertise
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite access to consulting experts in system design and integration, application development, database administration, and cybersecurity. To learn more, see SQL Server 2019 migration consulting expertise.
MS SQL Server 2017 Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from on-demand design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget. Read about Progent's Microsoft SQL 2017 support services.
SQL 2016 Server Consulting and Support
SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, uptime, mobile computing support, plus integrated analytics and reporting. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM). Learn about Progent's Microsoft SQL Server 2016 support services.
SQL Server 2014 Consulting
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently with all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consultants can provide cost-effective online and onsite services such as system design, configuration, management, troubleshooting, and software development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 investment. Read about Progent's Microsoft SQL 2014 consulting services.
SQL Server 2012 Support
SQL Server 2012 includes a broad range of capabilities that offer significant enhancements in vital areas including availability, data protection, throughput, manageability, analytics, cloud readiness, expandability, information sharing, data discovery, and fast software development. Progent offers the expertise of certified consultants as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012. Read about Progent's SQL 2012 Server expertise.
Microsoft SQL Server 2008 Consulting Services
Microsoft SQL Server 2008 provides important improvements over previous releases of Microsoft's premier relational database technology. New features offered by SQL 2008 Server impact key areas of information management such as data protection, dependability, scalability, simplicity of support, and intelligent analytical functions for turning all types of data into actionable management insight. Enhancements in SQL Server 2008 include application-independent data encryption for guarding privacy and achieving compliance, policy-based management to cut management expenses, unified synchronization to support occasionally connected workers, closer interaction with Office Word and Excel and SharePoint Server for working with reports, and resource prioritization to provide dependable responsiveness to users. (Note: Microsoft SQL Server 2008 has reached End-of-Support. Progent offers SQL Server 2008 migration consulting services to assist you to move efficiently to modern release of SQL Server.) Learn about Progent's SQL Server 2008 support.
SQL Server 2005 Support Services SQL Server 2005 optimizes your IT network by providing a secure and robust company information control and analysis platform. SQL 2005 Server maximizes the strategic value of your computer environment by offering a proven data management platform for non-stop operations of large-scale, multiterabyte databases, allowing you to make smarter decisions based on real-time company metrics via sophisticated analytics, reporting utilities, and data-mining functions, and giving you an improved development environment that enables programmers to build secure mission-critical applications rapidly, and easily add new capabilities for users. Read about Progent's SQL 2005 Server expertise.
Microsoft SQL Server 2K Support Services
Microsoft SQL Server 2000 represents a complete, Web-aware relational database and information analysis product that facilitates the speedy creation of next-generation large-scale business applications that can give your organization a strategic business advantage. Microsoft SQL 2000 Server offers built-in support for XML and the ability to query across the Internet and past your corporate firewall. Progent's Microsoft-certified SQL Server engineers can assist you to upgrade your business applications and databases from Microsoft SQL 2000 Server up to the latest version of SQL Server technology. Read more details concerning Progent's MS SQL 2000 support.
Progent's Application Development Services for Microsoft SQL Server
Progent's certified SQL Server application developers and DBAs can provide remote consulting to assist businesses of any size to create, manage, and maintain applications based on Microsoft SQL Server. Progent's SQL Server experts offer support for any element of the application life cycle in environments that can include small office databases to data warehousing. Areas of expertise provided by Progent's SQL Server software developers and database administrators include:
- Specification of features/scope
- Database physical modeling
- Normalization
- T-SQL software development
- Program configuration
- Data migration
- Capacity planning
- I/O configuration tuning
- Backup/recovery processes
- Clustering and virtualization
- Reusable schema
- Replication solutions
- Security
- Business continuity planning
In order to ask Progent about technical expertise for MS SQL Server integration, phone
Progent's Consulting and Support Services for Microsoft-based Technology
For businesses of all sizes in Pleasanton California, Progent's Microsoft-authorized experts offer low-cost online network assistance and IT consulting services for the whole array of Microsoft .NET servers. Progent can deliver Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server design and deployment help, Microsoft Windows Server 2008 R2 consulting, and Windows Server 2003 technical support. Progent's planning, installation, update, and support capabilities cover network architecture, deployment, and administration outsourcing for
project analysis and documentation, local and off-site
IT support and network troubleshooting,
Help Desk Call Center Support, certified
security consulting, IT
outsourcing, and
ProSight Virtual Hosting services.
Progent's Microsoft System Center 2016 consulting experts include Operations Manager 2016 specialists, System Center 2016 Configuration Manager consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help you to plan and implement Microsoft's solution for centralized management of hybrid cloud environments that incorporate physical datacenters and cloud infrastructure and services.
Progent also offers a broad range of remote PC desktop consulting and support services including Windows 10 planning and migration assistance, Windows 8.1 consulting expertise, Windows 7 support, moving to 64-bit computing, upgrading to 64-bit computing, configuring Microsoft Office 365, and automating desktop configuration.
If your Pleasanton California company needs urgent remote help from a certified consultant, visit Progent's Urgent Remote Computer Help.
An index of content::
SCDPM 2012 Network Consultant
Microsoft SCDPM 2012 and Windows Server 2012 Remote Technical Support
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to plan, deploy, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving especially challenging problems, or full project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Online Help Microsoft Server Consolidation
Award Winning MS Microsoft Virtual Server Engineer
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 operating system and based on technology first produced by Connectix, delivers the power necessary to carry out hardware reduction, software migration, and server quarantine tasks through virtualization technology in an enterprise-class computing environment with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in application programming and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your IT staff to evaluate and deploy MS Virtual Server.
XTML Reporting
Web Commerce Integration Firm
If you want to update your corporate web site, build internal webs for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Help and Support Aironet Wi-Fi Access Point
Aironet 802.11ac AP Upgrade Technology Consulting
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or onsite configuration and debugging services to assist you to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and anticipated workloads.
Consulting Windows Server 2012R2 upgrade
Windows Server 2012 R2 Hyper-V Virtual Switch IT Consultants
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support staff, create a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a DR/BC plan.
Exchange 2000 Server Support
Upgrading Exchange 2000 Upgrade
Progent is among the most expert network support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
24-Hour virtual desktop delivery Services
Citrix XenDesktop desktop virtualization Consultancy
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop solution that improves the business impact of your IT system; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
SQL Server Consultant
Award Winning SQL Server Integration Services
Progent's certified SQL Server programmers and DBAs offer online consulting to assist organizations of any size to build, administer, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Catalyst Wireless Access Point Technical Consultant
Catalyst 9130AX Access Point IT Consultants
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide economical remote and on-premises help for Catalyst Wi-Fi 6 wireless access points.
Top Palo Alto Networks PA-3000 Series Firewalls Cybersecurity Organizations
Palo Alto Networks Panorama Information systems Security Outsourcing
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.
Network Consultants Altaro VM Backup Troubleshooting
Altaro VM Backup Outsourcing
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to design, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
After Hours Small Business IT Specialist
Computer Networking Small Office
Progent provide organizations of all sizes world-class IT remote or on-premises consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.
Microsoft Certified Expert Windows 10 Edge Support Services
Engineer Microsoft Windows 10 Upgrade
Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration consulting support.
Meraki Wi-Fi 6 Access Point Computer Engineer
Meraki CMX Help and Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for unified management.
24-Hour Excel 2000 Consultancy
Engineers Excel and SQL Server
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of online support services to help you to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the latest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent offers on-demand help to organizations looking for a quick solution to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business applications based on Office Excel. Progent's affordable webinar training for Excel can be customized to meet the needs of individuals or teams.
Windows Server 2019 Windows Admin Center Consulting Services
Top Ranked Information Technology Consulting Windows Server 2019 Virtual Machine
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Top Microsoft Integration Company
Consultant Services Microsoft Office XP
Progent applies no service activation charge and requires no monthly commitment for support services delivered during regular working hours. Progent's one-minute granularity eliminates large bills for quick repairs so you will not be tempted to allow simple problems to stay unaddressed. .
Email Small Business IT Consultants
Microsoft Exchange and Outlook Outsourcing Companies
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for businesses. Progent provides affordable Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
System Center 2016 and Windows Server 2016 Remote Support
Information Technology Consulting System Center 2016 Hybrid Cloud Integration
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced network service packages, small organizations can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, security, and productivity.
SQL Server 2008 Technical Support Services
SQL 2008 Analysis Services Consultants
Progent's Microsoft-Premier SQL engineers offer a range of services to help small and midsize companies to plan, install, administer, and troubleshoot MS SQL Server 2008 systems in order to gain the maximum business benefit from Microsoft's advanced relational database technology. Also, Progent offers expertise for network architecture, enterprise-wide security, and software development to increase the business value of your IT network.
24x7x365 Infor SyteLine CloudSuite Installation Consultancy
Infor SyteLine CloudSuite CPQ Consultancy
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of key processes to get products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and database administration.
Programmer Visual Basic
Microsoft Dynamics Design
If you need assistance writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent’s team of program developers, database designers, and project managers can ensure you get the project completed on schedule and within budget. Progent's experienced application programmers offer affordable and efficient online consulting for jobs as simple as creating Vidual Basic scripts for Office Excel or as challenging as rolling out line-of-business RDBMS applications built on SQL Server ,Oracle, or MySQL.
Top Rated Lync Server 2013 and iPhone Consult
Lync Server 2013 Back End Server Consultancy
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
On-site Support Office 365 Deployment Readiness
Office 365 authentication IT Services
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget.
Specialist web application development
Program Engineer
For help creating, enhancing, or repairing business aplications for Windows, Linux, or the Web, Progent’s expert team of program developers, database designers, and project managers can help make sure you get the project done on time and within budget. Progent's experienced application programmers offer cost-effective and efficient remote help for projects as small as creating Vidual Basic scripts for Office Excel or as challenging as developing line-of-business database applications based on Microsoft SQL Server ,Oracle, or MySQL.
Immersive Telepresence Support and Setup
Emergency Specialists Radvision Video Conferencing
Progent offers the support of a senior consultant with extensive hands-on experience installing, maintaining, and enhancing telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network management group, your ISP, and your telepresence technology vendor to help your organization increase the strategic value of your video conferencing solution.
Amazon Marketplace Web Service development training Programming Firms
Cisco Amazon Marketplace Web Service development training Development Companies
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Wave 2 wireless controller Online Help
Top Ranked Support Wave 2 wireless controller
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and strengthening security by detecting cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.
Small Government Consultants
County Government Cisco Engineers
Progent has extensive experience delivering a full-spectrum of remote network support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has provided network support to clients in every state. Online support saves travel costs and solves issues more quickly than on-premises service calls.
CISA Certified Cybersecurity Audit Services
Emergency Consultant CISA Certified
The Certified Information Systems Auditor (CISA) credential is an important achievement that indicates mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the areas of information systems audit services, information technology governance, network assets and architecture ROI, IT support, protection of data assets, and business continuity planning.
Offsite Workers Collaboration Software Network Consultants
Outsourcing At Home Workforce Collaboration Software
Progent can help small and medium-size organizations to set up collaborative platforms to enable their telecommuters to benefit from positive teamwork with fellow workers and other stakeholders.
24x7x365 Call Center Sharing Engineer
Online Support Virtual Helpdesk
Progent’s Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Services Documentation Remote Troubleshooting
Service Reports Remote Technical Support
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or small support organizations who provide scant documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service reports transmitted by each consultant to each client. The practice of detailing and organizing service activity results in more effective service and eliminates a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Microsoft Desktop Tech Expert
Outsourcing Technical Support Microsoft and Apple Mac Desktop
Progent can deliver a wide array of low-cost remote and on-premises consulting services to help your business to configure, administer, and troubleshoot desktops and handhelds based on Windows, macOS/OS X, iOS, Android, or Linux.
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