UNIX, Linux, Sun Solaris, Mac OS X Online Support for
Pleasanton Small Business Networks
For small and midsize companies in Pleasanton California, Progent offers technical support for networks powered by UNIX or Linux or for environments that include a mix of UNIX and Microsoft Windows platforms. Progent has delivered remote troubleshooting to businesses in every state in the U.S. (Refer to Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the assistance of CISA and CISM-certified security consultants to help with advanced security design and disaster recovery preparedness.
Progent's remote support engineers represent excellent leverage due to the fact that they have the practical experience and the advanced technology to solve most information system problems rapidly. Efficient support reduces immediate costs since service calls accumulate a smaller number of chargeable minutes. Remote help also avoids the expense of dispatching an engineer to your site. Your company benefits even more with indirect expenses by minimizing or avoiding network outages and related costs due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted executives.
Progent's pricing model for remote support is designed to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you owe only for the support that you receive. In contrast to many remote support companies, Progent asks for no initialization fee or minimum job duration. Progent's one-minute billing unit and clean model for billing eliminate scenarios where speedy. minor repairs manage to turn into substantial tabs. Progent's skill at dealing with problems efficiently translates into your company conserving cash.
Progent's Online Technical Support Technologies
Over time, Progent has refined a collection of customized technologies and field-proven processes which allow the maximum degree of effectiveness for online technical support and troubleshooting for small and midsize business IT networks. Progent provides protected Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN technology permits the experts of Progent's online support team to connect to your network without breaching network security.
Progent's proprietary technical support reporting application includes detailed documentation for the service that Progent's customers have received. Progent's authorized engineers have the benefit of the history of support delivered to every customer by any consultant. This database of anomalies and fixes is structured as a readily exploitable internal knowledge base that allows Progent's remote support professionals to share their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's high-level accreditations and close associations with key vendors such as Cisco and Microsoft make available other vast support databases and permit priority access to manufacturers' internal support staff with the result that Progent's remote service experts are able to arrive at the most efficient solutions in the least time.
Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's remote support in Pleasanton California or to learn more about Progent's phone support programs, call Progent at
Online Network Support Services Provided by Progent
Progent's online support experts offer advanced credentials in an extensive array of disciplines. This breadth of technical skills permits Progent's engineers to manage practically any problem that may crop up in a small company information system. Certificates held by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help customers with multi-platform networks, Progent also offers access to engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.
Online technical support services provided by Progent to customers in Pleasanton include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide range of computer technology including network architecture, email solutions, network and operational security, UNIX and Microsoft Windows coexistence, virtual server technologies for server economization and simplified administration, and migration from older applications to current MS Windows or Linux-based environments. Progent's team-oriented methodology for solving technical problems promotes quick escalation, when required, to engineers with task-relevant expertise to handle challenging situations. This expedites repair of urgent problems, minimizes lost productivity, and cuts service expense.Progent's UNIX and Linux consultants can provide emergency remote assistance for resolving anomalies within UNIX, Linux, or Solaris networks based on leading variants of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco CCIE certification is the highest recognition for network consultants, and validates a person's networking knowledge at the master level. CCIEs can resolve the most intractable challenges occurring in network infrastructure design, installation, administration, security, and repair. CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network administration tools and coming up with workarounds or identifying software updates. Cisco qualified CCIEs offer excellent value because their depth of expertise permits them to find solutions for even the most intractable problems rapidly. In many cases, less qualified service providers can struggle for hours or days with identical problems that a CCIE can resolve in minutes.
Few support providers make Cisco CCIEs accessible to assist small and medium sized companies. Progent can provide quick phone contact with a CCIE so you can receive timely support for complex network infrastructure problems that are hurting worker productivity but are not within the experience of your ordinary IT service personnel. Progent's Cisco-qualified CCIE engineers can connect to your network using advanced remote troubleshooting technology to provide fast, secure, and affordable analysis and remediation.
Progent's CCIEs can provide assistance with all of Cisco's market leading family of connectivity products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network solutions.
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Certified MS Windows Expertise
Progent's Microsoft-certified remote service professionals can deliver network problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can help you with a wide range of platform support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and integration,
Skype for Business migration support, Microsoft Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent in addition offers a broad array of online desktop services such as Microsoft Windows 7 migration, upgrading to 64-bit workstation software, integrating Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Premier System Security Professionals
Progent's qualified CISM and CISSP network security engineers offer a variety of security services that can bolster the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or assist your company to recuperate quickly after a damaging penetration. Security consulting services available from Progent include: in depth network security audits utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; rapid cleanup after virus and worm assaults; installing firewalls; building safe techniques for off-site and mobile communication; defending your messaging system from viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online support to help organizations of all sizes integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that utilize local IT assets as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the skills of seasoned online consulting professionals for contract IT projects that small businesses frequently need. Progent's rates for ongoing consulting projects are set according to the qualifications of the engineers involved. Progent's background in these special fields of computer technology enables clients to complete major initiatives within budget and on schedule. Progent's project-based remote engineering services include:
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Help Desk Call Center Expertise
Progent's Help Desk Call Center service offerings for small businesses with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are designed for smaller businesses who lack the budget to assemble and manage an internal Help Desk but who require quick communication with an efficient Help Desk Call Center with professional telephone support plus the technical depth to escalate complex tasks to advanced engineers.Progent’s Help Desk sharing services allow your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Help Desk Call Center consulting services can aid you in building an efficient new Call Center or improving your established organization, selecting or enhancing Help Desk application software to address the unique demands of your business, or providing temporary phone support staff to work with your existing Help Desk team during demanding scenarios like software transitions, major upgrades, or installing new applications.
Progent's Help Desk Call Center staff of experienced information technology experts provides your customers in Pleasanton California immediate communication with an effective technical support group with extensive background delivering phone support and online troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center recognition as a significant driver of business performance, and Progent's aim is to solve rather than simply record IT problems.
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Applications Services: Training, Programming, and Integration
Progent's Applications Experts Group provides remote professional consulting expertise and training in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, Office Project, MS Word, and MS Office Excel. To learn more on Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Apple Mac experts can nurture the imaginative elements of Macintosh computing by offering phone-based consulting support and education in imaging, audio, and video. Progent's support professionals can provide expertise in a large selection of Macintosh creative tools including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with special jobs like capturing or digitizing audio/video or putting together an audio/video production lab.
Remote Network Monitoring Support
Progent offers businesses in Pleasanton California remote network and server monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to accommodate your environment so your network maintenance is proactive rather than reactive. By uncovering emerging problems before they evolve into downtime, automated monitoring can head off disruptive and expensive information system crises. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or networks that incorporate a variety of operating systems.
To get in touch with Progent about emergency remote help with UNIX, Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Phone-Based Help, call
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 |
408-240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
An index of content::
Outsourcing MS SQL Server 2008
Top MS SQL 2008 Remote Consulting
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to assist small companies to plan, deploy, manage, and repair MS SQL 2008 solutions so that they get the optimum strategic benefit from this state-of-the-art RDBM technology. In addition, Progent can provide assistance with system infrastructure, enterprise-wide protection, and application programming to optimize the strategic advantage of your information investment.
Remote Consulting Cisco Jabber
Unified Mobility Manager IT Consulting
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, functions as the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating with apps such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and budget-friendly online and on-premises expertise to assist businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
MCSE Expert Certified SQL Server 2019 Migration Technical Support
SQL Server 2019 Migration Network Consultants
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide rapid online or on-premises access to experts in system design and deployment, application programming, database administration, and network security.
Catalyst Switch Upgrade Technology Consulting
Catalyst 2960 Switch Technical Consultant
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern devices.
Android and Windows 8.1 integration Integration
Android Tablet integration Online Troubleshooting
Progent's seasoned group of network consultants and subject matter specialists have extensive experience providing online and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to solve network issues that involve numerous manufacturers and that entail a combination of older and up-to-date information technology. Progent offers budget-friendly online technical support to assist you with any aspect of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to assist you to handle particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major network projects on time and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and use Android phones efficiently.
ProSight Behavior-based Virus Detection Professionals
ProSight Endpoint Security Network Consulting
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
SCCM Patch Management Engineer
System Center Configuration Manager Support Services
System Center Configuration Manager automates application and device deployment at scale, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and offers a common point of control for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help your organization with any facet of designing, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
Network Engineer Windows 2008 Active Directory
Microsoft AD Specialist
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Certified consultants are experts in designing, integrating, and supporting sophisticated Enterprise AD installations. Progent’s fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta version configuration objects in online Active Directory systems, and repair of unsuccessful installations of Active Directory and AD-associated programs.
24x7 Microsoft Expert Office Word 2003 Professional
Microsoft Office Word Consult
Progent's Office Word and Office 365 Word consultants offer a broad range of affordable remote support services to help your organization to maintain your legacy Microsoft Office Word solution or help you to migrate to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different releases of Office Word, interfacing Word with other Microsoft Office apps like Excel and Microsoft Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training classes customized for individuals or groups.
SCOM Management Packs Onsite Technical Support
SCOM 2012 Fabric Monitoring Computer Consulting
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix serious issues detected by SCOM 2012.
Offsite Workers Video Conferencing Online Help
Top Rated Remote Workforce Video Conferencing On-site Support
Progent can help small and mid-size companies to implement and troubleshoot video conferencing applications to enable their telecommuters to interact efficiently with teammates and customers.
Online Support Services ISA 2000 Server
Microsoft ISA 2004 Server IT Consulting
Progent’s Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which allows these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Programming Firm Amazon Marketplace Web Service programming
Amazon MWS Contract Development
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
Top Quality Windows Server 2008 R2 Computer Consultant
Windows Server 2008 R2 Integration
Windows Server 2008 is an important step forward in making information networks more protected and available, easier to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your company benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, monitoring, and security engineering services.
Data Protection Manager 2016 Disaster Recovery Consultant Services
Integration Support Microsoft DPM 2016
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, implement, administer, and repair an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or deliver end-to-end project management or co-management services to make sure you complete your SCDPM 2016 deployment on schedule and within your budget.
Amazon AWS migration Outsourced Programming
Amazon EC2 endpoint Development Companies
Progent offers cost-effective remote support to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent offers occasional support to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and on budget.
scom 2016 management packs Integration Services
scom 2016 alert tuning Technical Support Services
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for key workloads by offering unified, mixed-platform tracking of IT resources deployed throughout local datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to assist businesses of all sizes to design, integrate, tune, update and repair Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from other monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Solaris Engineers
UNIX Consulting Services
If your business computer system combines Sun Solaris platforms with Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's Solaris and MS Windows coexistence assistance services feature IT architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network help and repair, on-site technical support, and Help Desk Call Center services.
Microsoft Certified System Center 2016 Azure Integration Computer Consultant
Network Consultants System Center 2016
System Center 2016 delivers major improvements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.
Urgent Solaris-Windows Migration Consultant
Upgrade Consulting Solaris-Windows
Progent can help you to design and implement a smooth transition from a Solaris-powered information system to a network powered by Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to preserve your information and reduce productivity discontinuity by developing an effective transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, migration strategy and validation, MS Exchange migration services, data and application migration, and processor and storage transition and consolidation.
System Center 2016 and Exchange Integration Onsite Technical Support
Microsoft Certified Partner SCCM 2016 Network Consultants
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Certified network consulting experts. With Progent's economically priced network support programs, small organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class availability, security, and performance.
iPhone backup Technical Consultant
Top Ranked iPhone and Power BI integration Network Consultant
Progent offers affordable online assistance to assist your business to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your information network.
macOS VPN Network Engineer
Apple OS X Infrastructure Specialist
Progent's certified security consultants can help you safeguard your Apple Mac environment through professional services such as performing security tests, clean up after virus and worm attacks, setting up firewalls, implementing safe off-site and mobile access, installing monitoring programs for protection against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the particular objectives of your corporate network.
Exchange 2013 Disaster Recovery IT Consultant
Outsourcing Exchange 2013 SharePoint integration
Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange Server 2013.
Macola Integration Companies
Design and Installation Navision
In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training customized to meet your specific needs. Progent's consultants also can show you how to build and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Configuration Computer Support Help Desk Outsourcing
Helpdesk Outsourcing Services Remote Technical Support
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Setup and Support Microsoft Exchange Upgrade
Microsoft Exchange Upgrade Online Troubleshooting
Progent's Microsoft Premier professionals can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server 2007 installations or upgrades and can supply onsite technicians to help large companies with installations of Exchange Server in the or any area served by Progent's consultants.
Technology Consulting Flex Series Wireless Controller
CCIE Certified Flex Series Wireless Controller Online Help
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller products. Progent can provide expertise for hardware-based and software-only Wi-Fi controllers and can help you to determine which version is appropriare for your Wi-Fi environment. For Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Application Monitoring Online Help
Online Support Application Monitoring
Even if your business has a small computer services staff and a limited IT budget, your information system can still feature the same high availability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your mission-critical business applications and servers operating.
SCCM 2012 Application Deployment Specialist
Network Engineer SCCM 2012 Site Hierarchy Design
Progent can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering expertise with associated Microsoft technologies such as ADDS, SQL SSRS, and Internet Information Services.
Windows Server 2000 Migration Consultants
Microsoft Windows 2000 Remote Support Services
Progent's certified Windows 2000 Server consultants offer network support and IT consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and troubleshooting offerings include system design, installation, documentation, on-site and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Integration Consulting Microsoft Partner
Microsoft Certified Manage
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better support for your IT system.
Top Rated CISA Certified Security Audit Services
CISA Certified Auditor Network Consulting
The Certified Information Systems Auditor accreditation is an important qualification that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants pass a comprehensive test given by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant able to help businesses in the fields of IS audit process, information technology enforcement, systems and architecture ROI, information technology support, protection of data assets, and business continuity planning.
BlackBerry Synchronization IT Services
BlackBerry BPS Consulting Services
Progent offers the services of BlackBerry-certified professionals who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an efficient option for incorporating BlackBerry technology seamlessly into their IT network.
Remote Support Operations Manager
Operations Manager Support and Help
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's affordably priced IT service packages, mid-size businesses can select a basic co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small and midsize company networks world-class availability, protection and productivity.
Windows SharePoint Services Troubleshooting
Microsoft Experts Remote Support SharePoint Server 2010
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for implementing SharePoint Portal Server 2007, advise you on the most appropriate edition of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application software to operate with SharePoint Server 2007, design a comprehensive security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.
Microsoft Exchange 2000 Online Technical Support
Exchange 2000 Server Upgrade Specialist
Years of background with Microsoft's email products has made Progent among the most knowledgeable IT consulting companies in California for integrating email systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small organizations derive the full advantages of Exchange Server under typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Exchange Server administration.
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