UNIX, Linux, Solaris, and Apple Mac OS X Online Consulting for
Pleasanton Small Office Computer Networks
For small and midsize businesses in Pleasanton California, Progent offers technical support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote support to companies in all 50 states in the United States. (Refer to Progent's client testimonials). In addition, Progent can furnish the expertise of Cisco CCIE engineers for challenging connectivity issues, plus the services of CISA and CISM-certified security consultants to handle high-level security design and business continuity planning.
Progent's remote support services offer exceptional value due to the fact that they have the real-world background and the sophisticated technology to resolve most network problems quickly. Efficient support lowers immediate costs since service calls take up fewer chargeable consulting minutes. Remote support also eliminates the expense of sending a consultant to your location. Your company saves even more in incidental costs by reducing or avoiding system downtime and related costs due to business discontinuity, upset clients, unproductive employees, and distracted management.
Progent's pricing policy for remote help is designed to get the most out of your network support investment. Progent bills by the minute for telephone-based assistance, so you are invoiced just for the support that you actually get. In contrast to typical online support companies, Progent requires no initialization charge or minimum job duration. Progent's per-minute granularity and simple model for pricing do away with situations where fast repairs manage to end up as substantial bills. Progent's penchant for solving problems quickly results in your business saving money.
Progent's Online Service Technologies
Through years of experience, Progent has refined a set of customized technologies and field-proven processes that allow the highest level of efficiency for online help and repair for small company information networks. Progent offers protected VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology enables the engineers of Progent's remote service group to communicate with your company's system remotely without compromising corporate security.
Progent's highly evolved service database application stores thorough documentation for the service that Progent's clients have been provided. Progent's team engineers have the benefit of the history of support rendered to each Progent customer by any Progent consultant. This history of anomalies and responses is structured as an easily accessible proprietary database that permits Progent's online technical engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support services improves daily. Progent's advanced certifications and working relationships with major technology companies including Cisco and Microsoft make available additional extensive support databases and permit priority response from manufacturers' internal engineering staff so Progent's online service experts are able to arrive at optimal solutions in the least time.
Get Remote UNIX, Linux, Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's remote services in Pleasanton California or to find out more about Progent's phone support options, contact Progent at
Remote Network Support Services Available from Progent
Progent's phone-based consulting professionals offer certified skills in a comprehensive set of disciplines. This broad scope of IT skills enables Progent's engineers to handle virtually any problem that may take place in a small business information system. Certifications held by Progent consultants in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.
To support companies with mixed-OS networks, Progent also provides the services of consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.
Phone-based technical services available from Progent to small businesses in Pleasanton include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote consulting services address a broad range of computer technology such as system infrastructure, email systems, network and operational security, UNIX/Linux and Windows coexistence, VMware products for server hardware economization and easy administration, and migration from legacy systems to the latest Windows or Linux-based environments. Progent's team-oriented approach to solving network issues enables fast escalation, when required, to consultants with appropriate experience to handle challenging scenarios. This expedites repair of critical problems, minimizes lost productivity, and lowers service expense.Progent's UNIX/Linux support engineers can offer emergency phone-based help for diagnosing problems within UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert certification is the premier recognition for network infrastructure engineers, and certifies a consultant's networking skills at the expert level. CCIEs know how to deal with even the most complex problems surrounding network infrastructure planning, integration, administration, protection, and problem solving. Cisco CCIEs can cooperate closely with Cisco's internal engineers in analyzing anomalies with Cisco IOS Software network administration utilities and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs are an exceptional cost-effectiveness because their depth of expertise enables them to find solutions for even the most complex problems quickly. In common instances, less experienced engineers can wrestle for many hours or days with the same problems that a Cisco CCIE can dispose of in a few minutes.
Few support firms make CCIEs available to support small and mid-size businesses. Progent can provide fast phone access to a Cisco CCIE so your company can receive timely help for complex network problems that are crippling worker efficiency but are not within the scope of your regular IT service providers. Progent's Cisco-qualified CCIE consultants can interface to your computer system using state-of-the-art on-line troubleshooting technology to perform efficient, safe, and affordable analysis and repair.
Progent's Cisco-qualified CCIEs can provide expertise in the complete line of Cisco's popular family of connectivity appliances such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network technology.
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Certified MS Windows Support
Progent's Microsoft-premier online support experts can deliver computer system problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting professionals who can assist your company with a broad variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
MS Exchange 2019 Server integration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Progent also can deliver a broad range of remote desktop services such as Microsoft Windows 7 migration, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating Business Desktop Deployment.
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CISSP and ISSAP Premier System Security Experts
Progent's qualified CISSP, ISSAP, and CISM security consultants offer a range of system protection solutions that can improve the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against internal or external threats or help your company to recuperate quickly after a serious penetration. Security support services offered by Progent include: in depth network security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recovery from virus and worm attacks; integrating firewalls; establishing secure architectures for remote and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide expert online consulting to help businesses of all sizes connect their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine physical resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent offers the skills of world-class online consulting professionals for special IT projects that small companies frequently request. Billing rates for longer-term consulting projects are set based on the level of expertise of the engineers required. Progent's experience with these important fields of information technology allows customers to execute major projects within budget and on schedule. Progent's project-based remote consulting services include:
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Help Desk Services
Progent's Call Center support alternatives for small organizations with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Call Center consulting. Progent's Standard Call Center support services are well suited for smaller companies who lack the money or time to build and maintain an in-house Help Desk Call Center but who need quick access to an efficient Call Center with professional phone assistance plus the in-depth expertise to escalate the most challenging tasks to advanced engineers.Progent’s Help Desk sharing services make it possible for your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative support solution built around the top professional services automation platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Call Center consulting support can guide you in establishing an effective new Help Desk or enhancing your current one, identifying or modifying Help Desk software products to handle the particular requirements of your company, or providing temporary online personnel to work with your existing Help Desk Call Center group during demanding events like software migrations, major updates, or installing new applications.
Progent's Call Center team of seasoned information technology professionals offers your customers in Pleasanton California immediate assistance from a large support resource with years of experience offering phone consulting and online repair service for IT systems that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Call Center the reputation as a major enabler of business performance, and Progent's goal is to solve instead of just report technical issues.
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Business Applications Support: Education, Customization, and Troubleshooting
Progent's Applications Consulting Group offers remote advanced engineering support and training in key application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting expertise, custom programming, and training for Microsoft business applications such as CRM, Project, Word, and MS Excel. To find out additional information concerning Progent's consulting, custom programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.Progent's Mac professionals can support the imaginative facets of Apple Mac environments by offering phone-based consulting support and training in imaging, audio, and motion video. Progent's consultants offer expertise in a large selection of Macintosh programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with special procedures such as capturing or digitizing audio/video or establishing an audio/video production facility.
Online Network Monitoring Support
Progent can provide businesses in Pleasanton California remote network monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent for your environment so that your computer support is proactive and automated. By spotting potential trouble spots before they cause downtime, system monitoring can minimize disruptive and expensive network crises. Progent can also deploy system monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or systems powered by a combination of platforms.
To get in touch with Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Nationwide Online Support, telephone
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
An index of content::
SharePoint 2016 Information Rights Management Integration Support
Support and Setup SharePoint Server farm Design
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, software development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Small Business Managed Services Specialists
Ransomware Protection Professional
Progent's ProSight portfolio of managed services are intended to provide organizations who maintain minimal in-house IT administration and support teams with low-cost help from enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight line of managed services include fixed IT management costs, smart automation of routine administrative processes, ongoing adoption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, improved fit between computer technology with strategic goals, access to veteran IT consultants, and allowing management to concentrate on business instead of ever-changing network technology.
Teleworker Conferencing Information Technology Consulting
At Home Workforce Video Conferencing Online Help
Progent can help small and mid-size organizations to implement and troubleshoot conferencing technology to allow their remote workforce to communicate productively with fellow workers and customers.
Enterprise hybrid cloud solutions Professionals
24-7 Professional Enterprise hybrid cloud
Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that utilize on-premises IT assets as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration services that include Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Security Company Check Point Software
Check Point Ransomware Protection Network Security Audit
Progent's Check Point Software firewall experts can show you how to design, configure, and manage firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
Windows 7 Engineers
IT Consulting Windows 7 Backup and Restore
Progent's Microsoft certified consultants offers remote and onsite consulting services to help your company to manage, maintain, and troubleshoot computers based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, remote access, smartphone and tablet integration, wireless configuration, and remote network monitoring and alerts.
Forensics Services WatchGuard Firebox T-Series Firewall
Testing WatchGuard Firewall
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
CRISC Certified Risk and Information Systems Control Architect Specialists
Specialist CRISC Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget.
Windows Active Directory Remote Troubleshooting
IT Consultant Active Directory
Microsoft Windows Active Directory demands extensive field experience to integrate optimally across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, integrating, and maintaining complex Microsoft Enterprise AD projects. Progent’s areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, dealing with residual legacy version configuration objects in production AD environments, and fixing failed installations of Active Directory and AD-associated programs.
SonicWall TZ500 Firewall Security Auditing
Security Organization SonicWall TZ350 Firewall
Progent's SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your business practices.
Help and Support Catalyst Wi-Fi 6 AP Site Survey
24/7 Catalyst Wi-Fi 6 Access Point Information Technology Consulting
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants can provide affordable remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Top Quality Technical Support Services SQL Server
Integration SQL Server Capacity Planning
SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, reducing the complexity of designing, deploying, managing, and accessing company data and database programs in environments ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
24x7 Exchange 2013 Availability Professionals
Exchange 2013 Configuration Integration Services
Exchange 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These enhancements favorably impact key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013.
Cisco Firepower Professionals
Cisco Firepower AVC Computer Consulting
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Google Cloud Access Management Consultants
Microsoft and Cisco Certified Expert Engineers Google Cloud Access Management
Progent offers affordable online and onsite consulting to help organizations of any size to move any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
Consulting SBS 2008
Microsoft Certified Small Business Server 2011 IT Consulting
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT expert with real-world expertise and extensive experience in designing and implementing cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and servicing IT environments powered by the SBS line of servers and programs.
Small Business Computer Support Company
Microsoft and Cisco Small Business Network Consulting Organization
Progent is a leader in economically delivering world-class network support to small companies. Progent's success in handling the IT support requirements of the historically underserved small business sector is the cumulative result of key technical and operational breakthroughs that have removed much of the traditional expenses out of administering network support, added unmatched technical skill into the IT service system, and dramatically accelerated the repair cycle.
Co-Location On-site Support
Urgent Support and Help Collocation
Progent’s data center support services are intended for businesses with hardware housed at IDCs or data center colocation hosting sites and in need of on-demand in-person help at the colo site as well as off-site support from Microsoft and Cisco Premier professionals. Progent provides a full range of IDC and data center and colo support services including system architecture analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, design and installation of high availability configurations, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server clustering systems.
Services Internet Data Center
High Availability Data Centers Engineer
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the specific requirements of your company. Fault tolerant colocation sites are particularly attractive to small organizations due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center with even a minimum level of fault tolerance is too costly for most small organizations. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of consulting and support services.
Computer Consulting System Center 2016 and Windows Server 2016
System Center 2016 Configuration Manager Technology Consulting Services
Progent has more than 10 years of background deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help your organization to plan, configure, manage, and fix your System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the latest edition of System Center from an earlier one or from another IT management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.
Specialists Linux with Windows
Windows and Linux Professional
If your company computer system combines Linux platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive environment that allows all your OS platforms to coexist for simple management, seamless dataflow, high dependability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows coexistence support offerings feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk support.
QoS Test Lab Consultant
24-Hour Consultant Services application Testing Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
ProSight IP address management Professional
SSL certificate management Professional
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save up to half of the time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Dynamics GP ODBC Professional
Consult Dynamics GP Web Services
Progent's expert solution designers and software developers can assist your business to build customizations to Microsoft GP/Great Plains that address the special requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of software development tools that can be used to create integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Comprehensive Event Management Technical Support Services
Professional Microsoft Operations Manager
Mid-sized companies can enjoy all the benefits of System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified network support experts. Thanks to Progent's affordably priced IT service programs, medium-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide medium-size company networks enterprise-class availability, protection and productivity.
Juniper SSG140 Router Testing
Juniper SSG Firewall Consultant
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Top Quality CISM Compliance Audit
Immediate Security Management Consultant
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that IT security professionals are required to learn. CISM provides business management the assurance that consultants who have qualified for their CISM credential have the experience and knowledge to provide efficient security administration and support services.
Checkpoint information Systems Audit
Trend Micro Security Contractor
Progent offers small and mid-size organizations professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and choose the right technologies from multiple suppliers to achieve your security objectives while sticking within your budget restraints.
Altaro VM Backup and VMware Consulting
Altaro VM Backup Disaster Recovery Consulting
Altaro VM Backup offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Windows desktop virtualization Consultancy
Specialist Windows desktop virtualization
Citrix has developed a comprehensive family of platforms that deliver enterprise-grade manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of Citrix technology and can help you design, validate, implement, optimize, and support Citrix solutions.
Tracking Service Costs On-site Support
Service Database Network Consulting
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to every client. The practice of documenting and organizing support records allows more efficient service and avoids a slew of common problems such as when a service client is virtually held hostage to a consultant who won’t release the keys to the kingdom.
SQL Server 2019 Big Data Cluster Network Consultant
SQL Server 2019 and Amazon Marketplace Web Service Network Engineer
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or on-premises access to experts in solution design and integration, software development, database administration, and network security.
Private Cloud Integration Consultant
Engineer Private Clouds for Small Businesses
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to transfer to any data center. Progent's Private Cloud Hosting services are based upon proven virtualization techniques that allow small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.
Google GCP Cloud Vision Consultant
Google GCP hybrid cloud integration Consult
Progent offers affordable remote and on-premises consulting to help organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
MRTG Consulting Services
Linux Network Monitoring, Nagios and MRTG Consultant
Network monitoring typically entails observing a network’s resource usage to help identify throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be used to observe multi-OS environments where UNIX and Windows operate together. Progent's network integration engineers can help you use both these tools to tune and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers assistance with administering and servicing UNIX/Linux and Solaris systems that coexist with Windows-based technology.
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