Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Pleasanton, CA Remote Help from World-class Network Troubleshooting Experts
Progent's computer troubleshooting services can deliver your Pleasanton, CA business affordable and dependable support from Microsoft and Cisco certified IT experts. By delivering network support service when you need it, offering specialized knowledge for mission-critical technologies, offering unique support such as 24x7 server monitoring, and invoicing only for services you receive, Progent gives your Pleasanton, California business an affordable solution for maximizing the business value of small-scale business information systems. Whether you maintain an on-premises datacenter, rely on cloud-based resources, or have a hybrid cloud-and-local network, Progent is the smart way for organizations and local governments to create and manage a robust and secure information network and to benefit from quick availability of the experienced support usually available only to businesses who can afford a sizeable internal information technology group.

For mid-size and large companies, Progent can provide co-sourcing services to reinforce the technical skills of your in-house IT support team. This can save money and help meet schedules for big projects such as software programming, business continuity planning and testing, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to accredited consultants to help your company to design and execute your cloud computing strategy.

Core Practice Areas Supported by Progent's Consultants for Business Networks in Pleasanton, California
Progent's nationwide group of world-class support professionals provides assistance for all aspects of network technology used by businesses of all sizes. Areas supported by Progent in and around Pleasanton include:

Service Delivery Alternatives Available for Pleasanton, California Businesses
Progent has a variety of options for providing small and midsize businesses and local governments with cost-effective IT services for troubleshooting, system architecture, hosting services, and network management. Progent's model for providing computer support is based on the Call Center operational structure common to big IT support groups. Progent's Help Desk Call Center Service Model promotes rapid support, thorough activity documentation, consistent follow-up, and tight cost monitoring across an array of IT service delivery alternatives that include remote repairs, on-premises support, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's certified support experts can assist customers to analyze and fix network issues without the expense or time loss of in-person service calls. The experience of Progent's IT engineers allows them to handle the majority of IT issues quickly. For complex issues, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-accessible registration process for first-time clients to address urgent situations and Progent charges per minute with no startup fees or time minimums, so you pay only for the support you receive. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security professionals. Find out more details concerning Progent's online network troubleshooting expertise.

  • Onsite Support
    Progent provides onsite technical support for signed-up customers in larger cities in the United States. Progent's on-site service technicians can operate in conjunction with Progent's online support engineers to give small businesses the ideal combination: onsite support professionals when you require them plus the on-line help of Progent's worldwide staff of IT engineers, security specialists, and business software programmers. The wait time for on-site support visits is typically under one business day. There is no sign-up or retainer fee for becoming a Progent customer for on-premises support. Learn more about how and why to register for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are intended for all businesses and local governments who need prompt and dependable access to an online Contact Center with effective telephone support, online troubleshooting tools, and sufficient technical strength for full problem escalation. Because small and midsize businesses usually are constrained by tight information technology funds and can provide scant management bandwidth for dealing with network support tasks, Progent's Help Desk Outsourcing Services could be the most cost-effective way to make sure that small business computer networks are always productive. Read more about Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small businesses budget-friendly availability of world-class IT professionals who can deliver help with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network architecture, company-wide network security consulting, fault tolerant it system consulting, virtual server strategies, plus integration, programming and support for business programs such as financials, ERP and MRP, reporting, sales automation, and office productivity software. Progent can help with short-term projects such as office moves and major software migrations, longer term projects such as business analytics software programming and customization, relational database software development and DBA support, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network monitoring and system management, or emergency response like disaster recovery and virus removal.

  • Application Hosting
    Progent can host critical applications like Microsoft Exchange Server and MS SQL to provide small and midsize businesses with higher degrees of dependability, protection, and recoverability than is possible using the type of internal data center that is achievable for the majority of small and midsize businesses. Because Progent utilizes the same facilities that support the gear of some of the planet's biggest information technology companies, Progent can eliminate the cost of creating and managing the infrastructure needed for world-class cooling, power backup, and redundant Internet connectivity. For managed application servers, Progent can also ensure that upgrades and revisions stay current, protection and performance is constantly tracked, and systems and data files are regularly archived and available for full and rapid restoration. Learn more concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting for all of a small or midsize company's servers in a setting that not only provides the highest degree of dependability and expandability but that is in addition easy for customers to transfer to another service provider or to move internally if your business situation warrants it. Progent's Private Cloud hosting service is based on tested virtual server techniques that allow companies with mixed environments to benefit significantly on the costs of capital equipment, system maintenance, and IT management while achieving world-class availability and an unparalleled degree of vendor options. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered package, can handle the multi- platform and non- standardized networks common with small businesses, and retains ownership of the licenses in the customer's possession so that moving to a new virtual system is quick, reliable, and affordable. This avoids becoming a captive to a specific hosting service while still providing all the savings associated with SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent offers expert remote consulting support to help organizations of any size connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a range of cloud integration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including protection, identification, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and debug their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of leading data security companies to provide web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT personnel and your Progent engineering consultant so any looming issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with government and industry security regulations, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup/recovery environment that aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Pleasanton, California Small Businesses
Progent's size, depth of information technology expertise, and familiarity with enterprise network support allow small and midsize businesses to avoid the pitfalls related to excessive dependence on thinly staffed service organizations or freelance engineers.

Working with Progent's Experts allows your business to:

  • Prevent Over Reliance on Individual Support Consultants
    For IT services, small companies often rely heavily on freelance consultants. Although freelance service engineers have lower expenses than more substantial IT service firms and can afford to charge apparently lower rates, individuals are frequently unable to react rapidly to critical problems. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the absence of backup personnel may require your company to wait for help in case of a crisis. The more your company expands, system downtime or difficulties with line-of-business programs get more costly. The dollars you thought you were conserving on a freelancer can be eaten up fast because of lost productivity. Also, when independent engineers confront new problems, the lack of a big consulting team to depend on for help requires them to learn in place while your business ends up with the costs for their continuing education.

  • Have Access to Experts in Complex Information Technology Solutions
    The majority of smaller service organizations or independent consultants who concentrate on small business network consulting may excel at providing connect-the-dots fixes but don't have the seasoning to work efficiently with complicated network environments that have mixed platforms, multiple offices, VoIP systems, remote workers, interconnected financial and analytical software, data-driven web sites, and specialized business applications. Progent's experience with global enterprises and Progent's extensive team of specialists can be valuable to your company because big-company environments are characteristically complex, support problems require in-depth understanding of in numerous technical disciplines, and reaching a high degree of robustness, availability, and security calls for enterprise-tested processes.

  • Create a Firm Basis for Growth
    Small companies typically start with a network cobbled together on a tight budget. Lacking a strong architecture, a series of band-aid repairs often get piled on top of a weak structure. As a company evolves, reliability and expandability problems can undermine the productivity of the organization. These networks require thorough assessment, intelligent strategic planning, and in-depth experience to upgrade to a network environment that will provide the reliable foundation to meet current business needs and support downstream growth.

  • Team with Solution Finders, Not Product Resellers
    Small businesses need guidance and education to navigate through an ever more complex maze of IT alternatives offered for accelerating business growth and improving productivity. They do not need an IT consultant or support firm that attempts to promote a product. Progent eliminates conflicted motives by not selling any products. Progent provides services exclusively. This allows Progent to match technical services with the real needs of clients. Combining IT consulting and product selling can result in a conflict where the proposed solution is built around a predetermined vendor rather than being driven by the actual requirements of a small business.

How to Contact Progent
In case your Pleasanton, California business wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Remote Network Help
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.

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Microsoft Windows Server Update Services allows IT managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.

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If your business network combines UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your servers into a unified network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings include IT architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote network help and repair, in-person technical support, and Helpdesk outsourcing.

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Progent is one of the most qualified network consulting firms in the San Francisco Bay Area for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.

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Progentís fault tolerant system experts offer non-stop computing support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, high-availability Internet interface design, non-stop data center services, and other 24x7 networking services to show your organization design a non-stop environment for mission-critical applications. Progent has the knowledge and experience to design economical, high-availability systems by utilizing the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent system load balancing.

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VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for restoring services quickly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

Livermore Worldwide IT Outsourcing IT Specialist Network Consultant for Debian Linux, Solaris, UNIX
Data Center Colo Online Troubleshooting
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Progentís data center IT services are intended for businesses with hardware located at Internet Data Centers or data center colocation hosting facilities and requiring on-demand on-premises assistance at the colo site as well as remote support from Microsoft and Cisco qualified professionals. Progent provides a full array of IDC and data center and colo support services including network topology evaluation, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, development and installation of non-stop systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.

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Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software consulting.

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ProSight Private Cloud Hosting Services Specialist
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Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization architectures that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, system support, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.

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Progent's Cisco certified networking experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.

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Ubuntu Linux Engineer
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Progent's Linux support experts offer small companies and software developers assistance with managing and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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Exchange 2013 In-Place Hold IT Consultants
Birmingham, AL Consulting for Microsoft Exchange 2013

Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect vital facets of IT like ease of administration, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.

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Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server operating system and based on software first developed by Connectix, provides the performance needed to carry out server consolidation, application upgrade, and server quarantine projects through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in software programming and piloting, upgrading from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your company to assess and deploy MS Virtual Server.

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SQL Server 2008 delivers powerful, standardized tools to computer experts and network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise information and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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Progent's Intune consultants can assist you to assess the business value of adopting Intune for configuring and managing your mobile computers including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist you to define policies, set up pilot environments to confirm the appropriateness of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.

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Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.

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Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small support organizations who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports transmitted by each consultant to every customer. The discipline of detailing and archiving support activity results in more efficient service and eliminates a slew of common problems such as when a support client is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.

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Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, world-class solution featuring advanced protection, transparent integration with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, enhanced worker productivity, and better IP security. MS Office Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and onsite configuration support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add business value to your information network

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QTS Sacramento Internet Data Center Professional
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The QTS Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent offers a variety of cost-effective services that include colocation relocation, equipment deployment and upgrades, infrastructure optimization, project management, virtual server configuration, remote monitoring, centralized network management, software development, disaster recovery solutions, data security assessment, and the support of Progent's Test Lab.

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Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.

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Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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desktop and application virtualization Consultancy
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For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your servers, end-user devices, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.

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Microsoft SUS Consultants
Remote Support in Wayne, NJ

Microsoft WSUS allows network managers to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support staff can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft WSUS deployment, setting up user's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.

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Upgrade Help for MySQL database
MySQL Standard Edition Consult in Baltimore, MD

Progent offers affordable remote access to an Oracle MySQL administrator or software programmer and can help organizations of any size to configure and manage MySQL within a dependable network environment that provides advanced speed, scalability, and protection. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.

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IP Address Management Troubleshooting
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ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need important software patches, or resolving performance issues.

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