Immediate Remote Support for Pleasanton California Computer Networks
Urgent Remote Support for Pleasanton SystemsFor organizations located in Pleasanton California, Progent offers online support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to handle challenging networking issues, as well as the assistance of CISA and CISSP-certified cybersecurity consultants to help with high-level security architecture and diagnostic issues.

Progent's remote support experts provide excellent value because they possess the practical background and are equipped with the sophisticated technology required to solve the majority of network problems quickly. Efficient support lowers direct costs since solutions accumulate minimal chargeable consulting minutes. Remote help also eliminates the expense of dispatching a consultant to your office. Your organization saves even more with incidental expenses by reducing or avoiding system downtime and related costs stemming from business disruption, upset customers and vendors, unproductive employees, and distracted management. Progent's advanced online consulting know-how is particularly helpful for businesses that depend on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises IT support may not be an option.

Progent's pricing policy for remote support is structured to stretch your network support investment. Progent charges on a per-minute basis for telephone-based assistance, so you are invoiced just for the services that you actually get. In contrast to many remote support firms, Progent requires no initialization fee or minimum payments. Progent's one-minute billing unit and clean policy for billing save you from situations where quick solutions manage to end up as big bills. Progent's penchant for dealing with technical issues efficiently means your business spends less money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has refined a collection of customized technologies and proven methodologies that ensure the highest degree of effectiveness for online consulting and repair for IT systems of any size. Progent provides safe VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the engineers of Progent's online support team to communicate with your company's network remotely without violating system security.

Progent's sophisticated technical support reporting application includes extensive histories for all service that Progent's customers have been provided. Progent's team service personnel have the benefit of the history of all help delivered to each Progent customer by every Progent consultant. This database of anomalies and solutions is organized as an easily accessible internal database that enables Progent's remote technical experts to share their knowledge company-wide to make sure that the quality of Progent's support improves over time. Progent's advanced accreditations and close relationships with important technology companies including Cisco and Microsoft open up other extensive technical knowledge bases and allow priority response from vendors' in-house product engineers with the result that Progent's remote consulting specialists can come up with optimal resolutions promptly.

Remote support offered by Progent to businesses in Pleasanton California include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of affordable, fixed-price managed services intended to allow small and mid-size businesses to benefit from the same advanced technology deployed by some of the industry's top corporations. The ProSight line of network monitoring and management services addresses all critical facets of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, enhance and debug their networking hardware like routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, better compliance with information security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup environment that aligns with your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent offers the skills of world-class remote consulting professionals for contract IT projects. Progent's rates for longer-term development or consulting projects are set according to the qualifications of the consultants involved. Progent's background in these important areas of information technology enables customers to complete major initiatives within budget and on schedule. Progent's special online engineering solutions include:

  • Call Center Support
    Progent's Help Desk Call Center service offerings for companies with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all facets of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging problems.

    Progentís Help Desk sharing services allow your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the top professional services automation tool for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center team of experienced network professionals offers your computer users in Pleasanton California instant assistance from a dependable support group with extensive background offering phone help and remote diagnostics for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Call Center the reputation as a key driver of company productivity, and Progent's goal is to resolve and not merely track network problems.

  • Applications Support: Education, Custom Development, and Integration
    Progent's Applications Consulting Team can supply online and in-depth consulting support and education in key application fields such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information concerning Progent's consulting, custom development, and training services, visit Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless management of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers businesses in Pleasanton California online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager to suit your business so your computer maintenance is proactive rather than reactive. By exposing looming trouble spots before they grow into full-scale emergencies, remote monitoring can ward off inconvenient and costly network breakdowns. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or environments that incorporate multiple operating systems.
How Your Pleasanton Business Can Contact Progent's Online Support Experts
To contact Progent about urgent online expertise with Microsoft Windows, Apple macOS and OS X, or Linux networks, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Pleasanton California, Progent's phone-based computer support engineers can provide professional and cost-effective system help the instant your organization has to have it. More than a decade of offering remote repair services has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire high-end troubleshooting skills and to refine remote connectivity tools to solve computer problems rapidly while eliminating the cost and lost time that comes with on-premises support calls.

Even if your Pleasanton company deals with a local independent support technician or employs a full time IT staff that know how to handle ordinary computer problems, Progentís Microsoft certified engineers can still offer an easy and seamless remote expansion of your on-site resources in cases when your regular service personnel either don't have the availability or the expertise to address sudden network crises or especially complex integration projects.

Benefits of Progent's Network Help for Businesses in Pleasanton California
Progent's remote IT consulting services enable your Pleasanton company to realize the advantages of on-call, expert IT support without the cost of managing an in-house IT organization. Your network will derive added business value by being increasingly reliable, productive, and protected. Benefits to your business include:

  • Seamless remote expansion of your on-site IT resources
    For most businesses in Pleasanton California, local network support providers, whether consisting of outside consultants or an in-house IT staff, can deal with the majority of technical problems. However, major troubles sometimes strike when your regular support personnel are overstretched or absent, and some problems may be associated with technology that is beyond the scope of your local service people. In these situations, Progent's on-call service professionals offer a convenient, fast, and economical solution to supplement your local help and to convey valuable information to increase your ability to deal with downstream issues locally.

  • Less Dependence on Individual Service Providers
    For IT support, smaller organizations often depend on independent freelance consultants. While freelance service people have smaller internal costs than larger consulting companies and can often charge lower rates, they are occasionally overextended, making it hard to respond quickly to urgent situations. If a freelance service provider is occupied with another client, sick, on vacation, or in training, the absence of backup help may force your business to go without help during an emergency. As your company grows, system unavailability and trouble with vital applications are more expensive. The money you thought you were saving on a freelancer can be eaten up quickly by reduced productivity. Progent offers a dependable source of backup support experts to make sure your network is always up and running.

  • Build a Scalable Basis for Seamless Expansion
    Businesses typically begin with an information architecture created on a shoestring budget. Lacking a strong infrastructure, band-aid repairs can get thrown on top of a weak foundation. When a network grows, reliability and scalability problems can impede the productivity of the organization. Such poorly built environments need proper assessment, smart long-term planning, and wide technical expertise to evolve to a network architecture that can provide the solid foundation to handle current business demands and simplify downstream growth.

  • Interact with Problem Solvers Instead of Product Sellers
    Smaller companies need advice and technical education to navigate through an increasingly complicated maze of product alternatives available for accelerating business success and improving efficiency. Businesses do not need a network consultant who is motivated to sell a specific vendor's technology. IT consulting and product selling can result in a scenario where the recommended solution is built around a profitable product instead of the genuine requirements of a business. Progent eliminates these conflicts of interest by selling only services rather than products. This enables Progent to match IT expertise with the best interests of customers.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, breadth of technical background, fine tuned support software, and familiarity with corporate IT enable businesses to escape the pitfalls associated with exclusive dependence on smaller consulting organizations, individual freelance service providers, or over-stretched internal IT help.

Progent stands out by providing:

How Does My Business Begin Getting Online Technical Help from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.

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    Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad management, or migrating to iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, secure, fast and aligned with your company's objectives.

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    Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that mix Mac with Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.

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  • 24x7x365 Catalyst Switch VSS Online Technical Support
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    Progent's Cisco-certified CCIE networking experts can assist organization to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from outdated switches to current models.

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    Microsoft supports transparent hybrid networks that combine Office 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and on budget.

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  • Wave 2 wireless controller Technology Consulting Services
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    Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of wireless access points, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent can help your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller solutions.

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    Progent's Support Program for IT Service Firms lets you use Progent's consulting experts under your own brand as a transparent arm of your IT services team.

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    Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

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    Progent provides national urgent help and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft technology. Online IT help provides maximum leverage for your IT budget by extending user productivity and shortening the time billed for computer analysis and repair. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In most of situations your network problems can be dealt with over the phone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the most challenging system issues.

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    Progentís Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy creation of advanced business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    ISA 2006 Consultants

    Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet applications while supporting enhanced efficiency by making these applications available to legitimate remote users. Internet Security and Acceleration Server can guard corporate applications, services, and information across all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can show you how to design, install, set up, and maintain Internet Security and Acceleration Server on your network so your business benefits from a smart and affordable balance of security, productivity, and performance.

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    Progent's consultants can assist you with every stage of Azure cloud integration including requirements definition, readiness evaluation, system design, pre-production testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.

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  • Dynamics GP Power BI Professional
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    Progent can help you prepare and implement a smooth move to Dynamics GP so that you preserve your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce programs that work seamlessly with Dynamics GP 2010/Great Plains 2010.

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    Progent can help you in all facets of your upgrade to Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Small Business IT Outsourcing Technology Professional
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    Progent is structured to deliver comprehensive online consulting for all major technical areas associated with todayís small business information networks and allows you to outsource a variety of strategic, on-demand services such as a part-time Chief Information Officer to provide senior-level IT design and budgeting capability, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major projects such as office moves oroperating system upgrades, Cisco-certified experts for building and maintaining fast and reliable infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, customize, or repair business application programs.

  • Security Consultants WatchGuard Firebox T-Series Firewall WatchGuard Firebox T15 Firewall Network Security Testing
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  • MOM Case Studies
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    Before Progentís Microsoft Operations Manager solution, system problems were approached reactively, once users complained about them. With the help of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to fix system problems before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems are there. Progent supports MOM 2005 and MOM 2000 to deliver small company networks enterprise-class availability, safety and productivity.

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    Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include unified control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.

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    For enterprises with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco network consultants can provide a range of network consulting services including project management, Sarbanes Oxley compliance, office moves, corporate security, system design, local or remote branch office support, and troubleshooting for collocation hosting facilities. A Progent IT architect can show you how to design a multi-office information system that makes smart use of collocation services and Internet data centers. Progentís Microsoft Premier engineers can help major corporations plan, integrate and support major rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and remote networking.

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    Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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