Fast and Affordable Online Help for Pleasanton California Computer Systems
Fast Remote Consulting for Pleasanton NetworksFor companies in Pleasanton California, Progent provides remote technical support for networks powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered remote support to businesses in every state in the United States. (See recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE network specialists to solve complex networking problems, as well as the services of CISSP-accredited cybersecurity experts to help with high-level security design and troubleshooting issues.

Progent's online technical support experts provide excellent leverage due to the fact that they have the practical background and have access to the advanced tools necessary to resolve most information system issues rapidly. Efficient support lowers direct expenses since service calls require fewer billable consulting minutes. Online support also eliminates the cost of sending a consultant to your site. Your company benefits additionally with incidental costs by minimizing or avoiding system outages and related losses resulting from business disruption, upset clients, unproductive workers, and de-focused executives. Progent's extensive online technical support know-how is particularly important in environments that depend on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be an option.

Progent's billing model for remote help is designed to leverage your IT service investment. Progent charges by the minute for phone consulting, so you are billed exclusively for the services that you receive. Unlike typical remote support organizations, Progent requires no startup charge or minimum payments. Progent's per-minute granularity and clean model for pricing avoid situations where speedy. minor fixes somehow turn into big tabs. Progent's skill at dealing with problems efficiently means your business spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned a collection of customized tools and field-tested processes which promote the highest degree of efficiency for remote technical support and troubleshooting for information systems of all sizes. Progent provides protected VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the experts of Progent's online support team to communicate with your system without violating corporate security.

Progent's advanced service reporting system maintains extensive records of the support that Progent's customers have received. Progent's staff service personnel have the benefit of the records of services provided to each Progent customer by any engineer. This history of problems and fixes is stored as a readily accessible proprietary knowledge base that enables Progent's remote technical experts to communicate their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's extensive list of certifications and working relationships with key industry leaders including Cisco and Microsoft open up additional massive technical support databases and permit priority access to manufacturers' internal engineering staff with the result that Progent's remote service specialists are able to find the best resolutions in the least time.

Remote support available from Progent to clients in Pleasanton California include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, flat-rate services intended to allow small and medium-size organizations to utilize the same advanced technology used by many of the world's top enterprises. Progent's ProSight portfolio of network management outsourcing services covers all critical areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital files, applications and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to deliver centralized management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, reconfigure and debug their networking appliances like switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so any potential issues can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup system that meets your business requirements. For more information, see The ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the skills of world-class online consulting experts for special IT programs. Billing charges for longer-term development or consulting projects are set according to the qualifications of the engineers involved. Progent's background in these special fields of information technology allows clients to execute major projects economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Call Center programs for companies with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that manages all facets of online desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Help Desk Call Center consulting services can aid you in establishing an effective new Help Desk or improving your existing organization, selecting or modifying Help Desk software products to handle the unique requirements of your company, or adding temporary online personnel to reinforce your internal Call Center team to handle unusually busy situations such as software transitions, mass upgrades, or installing brand new applications.

    Progent's Help Desk Call Center staff of seasoned network professionals provides your clients in Pleasanton California fast assistance from an efficient support group with years of background providing phone help and online diagnostics for networks powered by Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk the reputation as a significant enabler of company performance, and Progent's policy is to resolve instead of merely document IT issues.

  • Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Consulting staff provides online advanced engineering support and training in special application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom programming, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To learn more concerning Progent's expertise, programming, and training offerings, see Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Pleasanton California remote IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to accommodate your business so your network maintenance is proactive and automated. By anticipating possible problems before they evolve into full-scale emergencies, automated monitoring can ward off stressful and expensive service crises. Progent can also deploy network monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or environments that incorporate a variety of operating systems.
How Your Pleasanton Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency online support with Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Remote Help, phone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Pleasanton California, Progent's online computer support specialists can provide expert and cost-effective system support the moment your business requires it. Long experience offering remote technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting skills and to fine tune online access tools to repair computer problems quickly while avoiding the cost and lost productivity associated with on-premises support calls.

Even if your Pleasanton office works with a local independent support technician or employs a full time organization that know how to handle typical computer issues, Progentís Microsoft certified engineers can provide a convenient and transparent remote extension of your local resources in cases when your usual IT support personnel either lack the bandwidth or the knowledge to address sudden system crises or especially tough integration projects.

Details of Progent's Remote Network Support for Pleasanton California
Progent's phone help, Internet-based troubleshooting, network security expertise, and system administration services give companies in Pleasanton California the greatest leverage for your IT budget. Whether you require one-time telephone help and Internet-based network repair or full-time Help Desk services and system management, Progent's professionals can provide your office world class IT support while allowing you to avoid the expense and hassle of running a full-service internal IT staff. Key features of Progent's online help program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of technical background, refined remote support software, and familiarity with corporate IT enable businesses to avoid the pitfalls of exclusive dependence on smaller service organizations, individual freelance consultants, or over-stretched in-house IT help.

Progent stands out by providing:

How Does My Business Begin Receiving Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.

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    For businesses with a combination of Apple Mac and Windows desktops, there are two popular solutions for using Microsoft Windows-dependent software on macOS or OS X: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you are able to use Windows applications locally. Progent's macOS and Mac OS X technology consultants can help your company to maintain these products for running Windows programs on your Apple Macs and can in addition help your business to assess and install other products for Windows platform simulation.

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    Progent's Microsoft-certified database application developers offer small and midsize businesses online support for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and integration, application design and coding, management services, replication and synchronization solutions, capacity planning, performance tuning, migration, information security, backup/restore options, problem solving, and training.

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    For small companies considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to

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    Lync Server 2013 VoIP Technology Professional

    Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support services to assist you to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.

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  • Largest Consulting Services SCSM 2016 After Hours System Center 2016 and SQL Server Remote Troubleshooting

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    For help creating, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progentís expert team of programmers, relational database architects, and software project managers can help ensure you get the job done on time and within your budget. Progent's experienced software programmers can provide affordable and efficient remote consulting for projects as simple as creating VBA macros for Office Excel or as large as rolling out line-of-business RDBMS applications based on SQL Server or MySQL.

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  • Lync Server 2013 and Exchange UM Server Professionals Lync Server 2013 Edge Server Pool Specialist
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    Security Engineer

    Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine if you should adopt the latest firewall products from Cisco. Progent's Cisco technology specialists can help you plan and carry out a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.

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  • Meraki Outdoor APs Remote Troubleshooting Integration Services Wi-Fi VoIP phone integration
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  • Microsoft AD Consulting Top Rated Microsoft Active Directory Services
  • Microsoft Certified Expert Exchange Server 2010 Computer Consultant Remote Consulting Microsoft Exchange 2010 Upgrade
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  • Microsoft Certified Expert Skype for Business Video Interop Server Consulting Skype for Business and SQL Server Consultants
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  • Microsoft Exchange Server 2007 Computer Network Consultant Pleasanton, CA San Francisco East Bay Exchange 2019 Computer Network Specialist
  • Microsoft Exchange Server 2016 Migration Planning Technology Consulting Professionals Exchange 2016 Upgrade Planning
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  • Office 365 Exchange Online and on-premises Exchange Setup and Support Office 365 AD Connect Consulting

  • Work from Home Microsoft Consultant Contractor Job
    Subcontractor Job Home Based Senior Network Engineer

    Progent believes that a well designed and implemented information system can be a pivotal factor for enabling a company's growth, and we apply this credo in our own system infrastructure. We have created a non-stop virtual office network that allows our staff engineers and authorized contractors to offer rapid and effective service, cooperate closely on complex projects, and experience career and private growth from being a member of a dynamic business culture of personal drive and freedom.

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    Specialists Cisco Mobility Express

    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or onsite configuration and debugging services to help you to design, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office design, construction, and expected workloads.

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  • Open Now Cybersecurity Consultancy Palo Alto Networks VPN Palo Alto Networks User-ID Cybersecurity Team

  • Exchange Server 2016 Migration Planning Computer Consultants
    Exchange Server 2016 Migration Planning Remote Troubleshooting

    Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

  • Open Now Solaris Online Help Solaris Specialists
  • Outsourcing macOS VoIP macOS VoIP Setup and Support
  • Perth Australia MCSE Remote Support Home Based Virtual Office Microsoft Engineer Full-Time Jobs Adelaide Australia
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  • Remote Support Services Exchange Server 2007
    Exchange 2007 Edge Server Setup and Support

    Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.

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  • Top Consultant ProSight Virtual Machine Hosting
    Private Cloud Hosting for Virtual Data Centers Consultant

    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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  • Power BI Service Design Programmer Power BI Mobile Apps
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  • Professionals ISA 2000 Server ISA Server Support and Setup
  • Providers Microsoft Certified Microsoft Certified Partner Information Technology Outsourcing Companies

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    Online Consulting Wi-Fi Site Survey

    Progentís Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, offering your business a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.

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    Cisco and Microsoft Certified Experts Microsoft Windows 10 Assessment and Deployment Kit Consultancy

    Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, teleworker access, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and post-migration consulting support.

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  • Remote Support Services Cisco RADIUS Security Award Winning Help and Support VPN
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  • Integration Small Business 300 Access Point
    Small Business Wireless AP Network Consulting

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting support to help your organization to design, configure, update, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or architecture.

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  • Business Continuity Consulting
    Security Contractor Backup

    For smaller companies, network security and regulatory compliance can be too complex to stay ahead of yet too risky to overlook. The world's largest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It looks as though there's nowhere to run. Progent makes it affordable for smaller businesses to implement critical IT security tasks successfully by offering the advantage of billable time to the closest minute without any minimum billing for online support. You have access to a seasoned information consultant to provide just the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a comprehensive security strategy.

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  • SQL Server 2014 Computer Network Firms Livermore Networking Organization Microsoft SQL 2014 San Francisco East Bay
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  • SQL Server 2014 Support and Integration 24x7 SQL Server 2014 Cluster Shared Volumes IT Consulting
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    Teleworker Endpoint Management Technology Consulting

    Progent can assist small and medium-size businesses to configure unified endpoint management solutions for maintaining endpoints operated by an offsite workforce.

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  • Skype for Business PSTN Gateway Professionals
    Skype for Business Chat Specialists

    Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support to assist you to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade.

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  • Microsoft Certified SQL Server 2016 Reporting Services Network Consultant
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    SQL Server 2016 introduces significant enhancements in speed, scale, data security, availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).

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  • Consultant Services Lync Server 2013 and Active Directory
    Lync Server 2013 dial plans Professionals

    Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support to assist your company to manage and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and carry out an efficient Skype for Business migration.

  • Specialists External Security Inventory Information Risk Evaluation Consultants
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  • Support Services Microsoft ISA 2004 Server Onsite Technical Support Microsoft Proxy Server
  • Support and Help Office 365 integration with on-premises environments Immediate Exchange Online and on-premises Exchange Remote Support
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    Progent's ProSight Virtual hosting services offer small companies a variety of advantages including lower capital expenditures, savings on operational expense, better management focus, world-class protection, enhanced availability, and business continuity.

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  • Ubuntu Linux, Sun Solaris, UNIX Troubleshooting Pleasanton, Alameda County Fedora Linux, Solaris, UNIX Integration Services Livermore, Alameda County
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  • Consult Dynamics GP ODBC
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    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming uncooked data into useful understanding of your company and customers.

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