Affordable Network Support from Microsoft and Cisco certified Professionals for Companies in Pomona, CA
By offering world-class support when you require it, making available specialized expertise for critical applications, offering high-value services such as virtual server hosting, invoicing only for services you receive, and charging no setup fees or retainers for standard services, Progent enables you to maximize the business value of your It network and reduce service costs. Progent recognizes that information system protection, reliability, and performance are just as important to small companies as to large corporations but that small companies don't have the leverage to invest heavily in information networks and internal support staffs. Progent's fundamental value proposition is that no IT consulting organization can match Progent's capability to provide the IT support expertise your company requires when you need it and at prices you can justify.

For mid-size and large businesses, Progent can provide co-sourcing support to supplement the skills of your internal network support group. This can reduce expenses and minimize technical risks for major projects such as application programming, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also provide the services of certified consultants to help your company to plan and execute a sensible cloud computing strategy.

Core Products and Technologies Serviced by Progent for Businesses in Pomona, California
Progent provides the services of accredited experts for all aspects of business network technology deployed in small companies. Technologies serviced by Progent's consultants include:

Service Delivery Alternatives Available for Pomona, California Businesses
Progent has a selection of options for providing small businesses with cost-effective IT services for troubleshooting, system architecture, hosting, and network management outsourcing. Progent's paradigm for providing computer support services is based on the Call Center structure familiar to larger IT groups. Progent's Help Desk Support Mechanism promotes rapid response, comprehensive service documentation, consistent follow-through, and strict cost control across a range of network support delivery options that include online repairs, on-premises help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center offers emergency and scheduled online support for Windows, Linux, Apple OS X, and Cisco-based systems in the U.S. and globally. Progent's certified service experts can assist customers to troubleshoot and fix network problems without the cost or delay of on-premises service calls. The experience of Progent's network consultants allows them to resolve most IT issues quickly. For the toughest problems, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent provides a convenient, web-accessible signup procedure for first-time customers to accommodate emergency network problems and Progent bills by the minute with no sign-up charges or time minimums, so you pay only for the help you receive. Specialists available online include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Find out additional information about Progent's remote computer support expertise.

  • Onsite Service
    Progent provides on-site computer assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can work in conjunction with Progent's remote support engineers to deliver small and midsize companies the ideal combination: hands-on service technicians when you need them plus the remote help of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The response time for in-person support visits is typically under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite support. Find out more details about how to sign up for Progent's onsite computer service.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle challenging issues. For details, refer to Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly access to enterprise-class consultants who can deliver assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network architecture, company-wide network protection consulting, high availability network engineering, server virtualization solutions, plus configuration, programming and support for business applications such as accounting, operations, reporting, sales automation, and productivity suites. Progent can provide assistance with one-time projects such as office moves and major system upgrades, extended projects such as management information application development and support, relational database application programming and administration support, and web design, on-going support such as System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for network monitoring and system management, or urgent services like data restoration and malware removal.

  • Application Server Hosting
    Progent can host critical applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small businesses with higher degrees of dependability, protection, and recoverability than is feasible using the class of on-site data center that is realistically affordable for the majority of small and midsize companies. Because Progent utilizes the same facilities that support the equipment of many of the world's largest information technology companies, Progent can eliminate the expense of creating and managing the systems required for world-class cooling, power failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also make sure that patches and service packs remain current, protection and efficiency is continually tracked, and systems are regularly backed up and ready for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting for the entirety of a small company's production servers in a setting that not only provides the top level of fault-tolerance and extensibility but that is in addition convenient for clients to migrate to a different service provider or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting is structured around tested virtual server technologies that allow companies with multi-vendor environments to save dramatically on the costs of capital equipment, system maintenance, and IT management while getting enterprise-class reliability and an unparalleled degree of vendor options. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered solution, can support the multi- platform and loosely standardized environments typical of small companies, and retains ownership of the software licenses in the client's hands so that migrating to a new virtual host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting service while still offering all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert online consulting support to help companies of any size connect their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure design and deployment services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's affordable ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the entire malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, track, enhance and debug their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include easier network management, improved compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The interview is designed to evaluate your organization's ability to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup environment that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental system software and productivity programs used by most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also offers help for an increasingly complex array of infrastructure technologies including firewalls, switches, routers, VoIP options, and wireless access. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-authorized security professionals, CISA-certified security audit specialists and GIAC-authorized information assurance experts can provide a company-wide perspective on network protection and can help with advanced security projects like SIEM solutions to help enterprises meet industry standards and statutory regulations for network information security and reporting.

The scope and size of Progent's consulting team offer a unique set of advantages to clients trying to increase the business value of their information system within a reasonable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional experience, at the forefront of IT service, executing a wide range of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support personnel. This ensures that you get not just expert technical skills, but also a consultant with field-tested methods for resolving real-world IT problems rapidly. Find out more concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to charge for remote service and on-premises visits per minute. As a result, you are charged exclusively for delivered services. Progent does not demand a higher rate for off-hours or priority service, and Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no registration charge and asks no retainer for services delivered during regular business hours. Many service firms demand large minimum fees or charge in increments of a quarter hour or more. Progent's small pricing granularity does away with major invoices for quick repairs. Another benefit of by-the-minute pricing is that you are not tempted to permit less critical issues to fester until they grow into major problems. Learn more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Support
    Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service organizations who provide scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation given by every consultant to every client. The discipline of documenting and archiving service records results in more efficient support and eliminates a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom. Find out more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent can focus on offering hard-to-find services where Progent has few competitors. Small companies who utilize independent service providers or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and productive. Learn additional information concerning Progent's knowledge transfer services.

Contact Progent
If your Pomona, California business wants to contact Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.

Immediate Online Technical Support
For immediate online help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

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Cisco Virtual Private Network Technology Consulting
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Cisco's security and offsite access solutions for small to mid-size businesses offer a full array of easy-to-administer security products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business objectives.

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Progent can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to move from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM ecosystem so you realize maximum return on investment.

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The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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Network Management Engineers
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Progent's Cisco-Premier network consultants can show you how to use Cisco's network management tools along with a selection of specialized third-party applications to build a comprehensive network management strategy to keep your network running smoothly, fully utilize expensive resources, protect your data, recover quickly from device breakdown or deliberate attacks, and allow you to expand or reassign network resources intelligently and economically as your business evolves.

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Microsoft Windows Server 2019 Support and Integration
Integration Support Windows Server 2019 Windows Defender ATP

Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

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ProSight Ransomware Recovery On-site Technical Support
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ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete threat lifecycle including filtering, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.

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Progent offers live remote training for an array of client apps and environments including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of traditional physical classroom instruction, including instant interaction between clients and teachers, but avoids the expenses of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Offered to individuals or groups of all sizes, Progent's virtual instruction allows the instructor to conduct the seminar from a remote office while the clients can be dispersed throughout a campus or across the the U.S. Live online training supports powerful teaching mechanisms such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specialized topics or longer in duration and broader in coverage.

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Meraki CMX Integration Services
24-7 Meraki Wireless Access Point On-site Technical Support

Progent's Cisco Meraki wireless AP experts offer remote and onsite support services to help organizations of all sizes to design, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their location or device.

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Cisco ASA firewall VPN Help and Support
Firepower Network Consultant

Progent's Cisco-certified CCIE network experts can help you to manage your current PIX 500 or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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Remote Network Support Consulting
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For medium-size companies looking for IT support, Progent can deliver a variety of options including on-site service, remote support, off-site Call Center, 24x7 support with automatic system monitoring, emergency staffing, site relocation services, application programming, and professional consultation. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent offers professional on-premises support for solving network issues quickly and economically.

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Windows, UNIX, Solaris Help and Support
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Progent can assist your company to design and implement a smooth transition from a UNIX-based IT system to a network based on Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to preserve your data and minimize productivity discontinuity by developing an effective migration plan that protects your current assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, migration strategy and validation, Exchange migration expertise, data and application software transition, and processor and storage system transition and economization.

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Small Business Server Consulting
Small Business Network Consulting Firms

Progent offers businesses of any size enterprise-class IT online or on-premises consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security expertise for companies ranging from the small office to the worldwide enterprise.

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Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine local IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services that include Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing advanced consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.

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Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete information technology outsourcing alternative that improves network availability and protection, eliminates management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical application servers hosted in a secure and fault tolerant facility on a fast, non-stop virtual machine configured and supported by Progent's computer service professionals.

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Progentís Technical Response Center offers low-cost nationwide after-hours online assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer 24x7 telephone support and online direct network connection to isolate and resolve network problems rapidly and affordably.

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Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.

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Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.

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Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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Microsoft ISA Server Support and Help
Microsoft ISA Server Computer Engineer

Progentís Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.

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ASA Firewalls with Firepower Support Services
Cisco Firepower integration Support Services

Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified management of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that span branch offices, data centers, and cloud resources.

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Online Support Windows Server 2008 Security

Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to use new management utilities, and deliver ongoing consulting and technical support via budget-friendly options including Help Desk support and remote technical support.

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CCIE Expert Certified Voice Over IP Phones Online Support
SIP Infrastructure Online Consulting

Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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Meraki Traffic Shaping Troubleshooting
Meraki Air Marshal Support Services

Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.

MS Windows SBS IT Consulting Emergency Windows Essential Business Server Technology Consulting Services

Colo Online Consulting
Technology Consulting Services Co-Location

Colocation sites make it possible for companies to share enterprise-class facilities for housing network hardware that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your company with all facets of your colocation strategy including choosing and moving to a colocation site, creating network architecture, specifying required equipment, on-site and on-line maintenance, establishing remote system administration, and education your support personnel.

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Top Quality Meraki Wireless AP IT Consultant
Support and Help Meraki Wi-Fi AP Management

Progent's Meraki wireless access point consultants provide remote and on-premises support services to help organizations of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device.

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XenServer Virtualization Consult
Professionals Citrix Xen Hypervisor

Progent's Citrix-accredited consultants can assist your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your existing XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.

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Call Desk Services Online Technical Support
After Hours Helpdesk Services Network Engineer

Progent's Microsoft and Cisco certified Consultants provide several service programs to help medium-size and large organizations develop an efficient and successful internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the various high-quality Help Desk application programs on the market and decide what packages might be too expensive, miss critical functions, or align badly with your organization's business goals. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk team for special tasks or to fill in for absent or incapacitated workers.

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Meraki Switchies Technical Consultant
Meraki Switch Integration Computer Consultants

Cisco's Meraki MS family of access and aggregation switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to help your company to design and deploy an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, set up policies to ensure security and compliance, develop and validate a disaster preparedness plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

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Integration Windows Server 2012R2 Security
Technology Consulting Windows Server 2012R2 Hyper-V Virtual Switch

Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management, team, develop a corporate-wide security plan, automate network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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OS X RAID Technical Consultant
Mac Network Professionals

Progent's Apple Mac support consultants can help you with a wide array of network foundation areas such as system architecture, remote and mobile access, internetwork communication, security, and new technologies such as Voice over IP and fast wireless networking. For business networks based solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of designing, integrating, and supporting a network infrastructure that is reliable, secure, efficient and supportive of your corporate objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network solution. Progent can also provide skilled professionals to support Cisco routers and switches.

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Microsoft and Cisco Certified Network Consulting Service Database
Service Reports IT Services

Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by each consultant to every client. The discipline of documenting and organizing service activity allows more efficient service and eliminates a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who wonít release the keys to the kingdom.

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Biggest Programming Companies MAS 90
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In addition to providing access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes tailored to meet your particular needs. Progent's consultants also can show you how to integrate and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.

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SCCM 2016 Application Management Consultants
SCCM 2016 Cloud Management Gateway Professionals

Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure self service, and delivers a common point of control for administering mixed-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist you with any facet of designing, implementing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.

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Microsoft Certified Expert Microsoft Windows Cluster Professional
MCSE Expert Certified Microsoft Windows Cluster Remote Consulting

Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization implement non-stop server clusters that can provide 100% operation. Clustered Windows servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By showing you how too build high availability clustered server environments around Microsoft Windows Clustered Server 2003, Progentís Premier Windows experts make sure that your non-stop clustered servers are set up to maximize the competitive advantage of your computer system.

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Consulting Services Microsoft Dynamics GP 2015 Reporting
Dynamics GP 2015 Web Client Consulting

Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.

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Troubleshooting Small Business
Small Office Network Network Consultants

If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services free your company from over-reliance on an individual freelance service provider while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT consulting service when you need it, offering specialized knowledge for key technologies, delivering value-added services such as automated server monitoring, and charging only for services you receive, Progent offers you an economical solution for maximizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to create and maintain a robust and secure information network and to benefit from quick access to the skilled consulting typically restricted to enterprises who are able to afford a sizeable internal IT organization.

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Urgent Windows 2003 Server IT Consulting
Windows 2003 Server Remote Technical Support

The experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, installing, administering and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.

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SMS Migration Consultants
Microsoft Experts Professionals SMS Server 2003 Upgrade

Progentís Microsoft certified experts offer small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software quickly and automatically to appropriate users, lower product costs and stay compliant by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by efficiently utilizing the management functions built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including program and appliance inventory.

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Technical Consultant Microsoft Entourage and Exchange
Mac unified messaging Help and Support

Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit email, examine the GAL, copy addresses, synchronize appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage training.

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Network Consulting Part-Time CIO
CIO Integration

Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate technology to improve business processes so they align better with your business objectives. Your business can develop and install a well thought out IT strategy without absorbing the cost of a full-time senior IT executive.

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Wi-Fi Network Consultants
Wi-Fi Computer Engineer

Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wi-Fi network architecture, recommend sensible components, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11ac wireless network security plan that is well integrated with the security strategy for your entire corporate network.

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Meraki 802.11ac AP Remote Consulting
Meraki MR72 Access Point Online Support Services

Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and troubleshooting services to assist you to design, configure, administer, optimize, and debug wireless networks that utilize Cisco's Meraki access points. Progent's experts can also help you to design and implement hybrid networks that integrate on-premises and cloud-hosted services and that deliver easy access, enhanced protection, streamlined management, and consistent performance for all your wired and wireless endpoints.

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Microsoft Office System Design Consultants

Progentís IT outsourcing services provide economical network support for small businesses. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can contain expenses and eliminate risks, permitting IT support budgets to grow in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available network architecture for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.

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Programming Firm Power BI
SQL Server Reporting Services Developer

Progent offers online and on premises expertise to help you with any facet of business intelligence (BI) reporting from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's BI experts can assist your company to maintain your existing BI system, help you to upgrade databases and applications from an outdated reporting platform to a current solution, and deliver as-needed remote training tailored to your specific requirements. Progentís business reporting professionals offer experience in the leading business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.

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Technical Support Online Help Desk
Online HelpDesk Call Center Network Consultants

The Help Desk support delivery structure adopted by Progent gives small businesses an effective option to reliance on independent service individuals by offering extensive expertise accessible to multiple support teams, optional 24x7 access to emergency help, escalation capability to world-class experts for handling the most intractable issues, service consistency and dependability, prompt follow through overseen by seasoned service managers, a selection of convenient techniques for initiating support jobs, plus a high level of progress visibility made possible by ticket tracking and accessible through a web-based portal.

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Security Penetration Testing Evaluation
Penetration Testing Cybersecurity Firms

Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progentís security experts can perform extensive penetration tests without the awareness of your organization's internal network support resources. Stealth penetration checking shows whether current security defense systems such as intrusion detection warnings and event history monitoring are properly configured and actively observed.