Low-cost Computer Troubleshooting from Microsoft and Cisco premier Consultants for Companies in Pompano Beach, FL
By offering professional know-how whenever you need it, providing in-depth knowledge for key applications, offering innovative services like virtual data center hosting, billing solely for help delivered, and charging no setup or retainer fees for standard services, Progent enables you to maximize the competitive value of your information network and cut support costs. Progent appreciates that network protection, reliability, and efficiency are as critical to small companies as to major enterprises but that smaller companies don't have the leverage to spend aggressively in computer technology and in-house service staffs. Progent's basic competitive advantage is that no network support firm can match Progent's ability to provide the IT support your company requires whenever you require it and at prices you can justify.
For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to supplement the technical skills of your in-house network service group. This can save money and minimize technical risks for major projects such as software programming, disaster recover/business continuity preparedness, security audits, office consolidations, or software migrations and upgrades.
Progent can in addition provide access to accredited experts to assist your business to plan and execute your cloud computing strategy.
Key Products and Technologies Supported by Progent's Consultants for Business Networks in Pompano Beach, Florida
Progent's nationwide group of certified support professionals provides support for virtually all aspects of information technology used by businesses of all sizes. Practice areas served by Progent in and around Pompano Beach include:
Support Delivery Alternatives Available for Pompano Beach, Florida Companies
Progent has a selection of options for providing small companies and local governments with cost-effective computer services for technical support, system architecture, hosting, and network management outsourcing. Progent's paradigm for providing network support services is based on the Help Desk structure common to larger IT support groups. Progent's Help Desk Support Mechanism ensures fast support, comprehensive activity records, consistent follow-up, and tight expense control for an array of IT support delivery options that include remote repairs, on-premises help, high-end consulting, as well as server hosting.
Progent's Flat-rate Managed Services for Remote Network Management
- Online Support
Progentís Technical Response Center (TRC) provides emergency and scheduled online support for Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and globally. Progent's certified service experts can help clients to analyze and fix network issues without the expense or delay of in-person service visits. The background of Progent's IT engineers makes it possible to handle the majority of IT problems quickly. For complex issues, Progent's depth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to address urgent situations and Progent charges per minute with zero sign-up fees or time minimums, so you pay only for the assistance you receive. Specialists you can access online include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Learn additional details about Progent's online computer troubleshooting services.
- Onsite Service
Progent provides on-site computer support for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support personnel can work in conjunction with Progent's online service engineers to give small businesses the ideal combination: onsite service professionals when you need them as well as the on-line help of Progent's seasoned team of network consultants, security professionals, and business software programmers. The response time for on-site service visits is typically under 24 hours. There is no sign-up or retainer charge for registering as a Progent client for on-premises support. Find out more details about how and why to sign up for Progent's onsite computer service.
- Help Desk
Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging issues. For details, see Help Desk Services.
- IT Consulting Expertise
Progent offers small businesses affordable access to enterprise-class consultants who can deliver help with vital technologies including
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network infrastructure, company-wide network security engineering, non-stop network consulting, virtual server strategies, plus configuration, programming and training for small business software such as financials, ERP and MRP, business analytics, CRM, and productivity suites. Progent can provide assistance with one-shot projects including office relocations and major software upgrades, extended projects such as management reporting application development and support, database application development and DBA support, and web development, continuing support such as System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network health monitoring and system management, or urgent response such as disaster recovery and malware removal.
- Application Hosting
Progent offers hosting for critical applications like Exchange Server and Microsoft SQL Server in order to provide small businesses with higher degrees of dependability, security, and performance than is feasible using the type of in-house data center that is realistically affordable for the majority of small and midsize companies. Since Progent uses the same data centers that support the equipment of some of the world's biggest information technology companies, Progent can save you the expense of creating and managing the systems needed for enterprise-class environmental control, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that upgrades and service packs remain current, protection and efficiency is continually monitored, and systems and data files are consistently backed up and ready for full and prompt recovery. Learn more concerning Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides comprehensive hosting for the entirety of a small organization's production servers in an environment that not only delivers the top degree of dependability and scalability but that is in addition simple for customers to migrate to a different service firm or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting service is founded on proven virtualization technologies that permit businesses with mixed networks to benefit significantly on the costs of hardware, system maintenance, and IT management while achieving world-class availability and an unparalleled level of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally managed solution, can support the multi- platform and non- standardized networks common with small companies, and keeps control of the licenses in the customer's possession so that moving to a new virtual host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a specific hosting service while still offering all the cost savings associated with SaaS hosting services.
- Hybrid Cloud Integration Consulting Services
Progent offers expert remote consulting services to help companies of all sizes integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that combine physical IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Azure planning and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud integration expertise. Progent has more than 20 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent's affordable ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
- ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, enhance and debug their networking appliances like switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top information security vendors to deliver centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Learn more about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's preparedness to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup environment that meets your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Alternative for Pompano Beach, Florida Businesses
Progent's staff size, depth of technical skill, and familiarity with enterprise IT consulting enable small and midsize companies to sidestep the pitfalls related to excessive dependence on small service firms or individual engineers.
Teaming with Progent's Experts enables your small business to:
- Prevent Over Reliance on Individual Consultants
For IT services, smaller businesses sometimes depend heavily on freelance engineers. Although freelance support providers have lower overhead than more substantial IT service firms and can afford to bill nominally smaller fees, freelancers are often spread too thin to react quickly to critical network problems. If a freelance engineer is occupied with different client, ill, on vacation, or in training, the absence of backup personnel may require your business to go without assistance in case of an emergency. As your small business expands, network downtime or problems with critical programs become more expensive. The money you believed you were saving on a freelancer can disappear fast due to lower productivity. In addition, when freelance consultants confront new technologies, the unavailability of a big consulting group to depend on for help forces them to learn in place while your company ends up with the bill for their continuing education.
- Gain Access to Expertise in Advanced IT Issues
The majority of small support organizations or freelance consultants specializing in small company network support are capable of delivering connect-the-dots solutions but lack the experience to deal efficiently with complex IT environments that have a variety of platforms, multiple offices, Voice over IP implementations, mobile workers, integrated accounting and operational software, data-driven web sites, and custom business applications. Progent's experience with global companies and Progent's large staff of experts can benefit your company because big-company environments are by nature complicated, support issues require thorough understanding of in numerous technical disciplines, and achieving a high level of robustness, availability, and security requires industry-proven leading practices.
- Create a Firm Basis for Seamless Growth
Small companies typically start with an IT system cobbled together on a shoestring budget. Without a strong architecture, a series of ad hoc repairs commonly get piled onto of a weak foundation. As a company evolves, stability and scalability problems can hinder the productivity of the organization. Such environments need proper assessment, smart strategic planning, and in-depth experience to migrate to a network environment that can provide the solid foundation to meet critical business needs and support future growth.
- Partner with Solution Consultants, Not Product Resellers
Smaller businesses need guidance and insight to navigate through an ever more complex maze of technology options offered for enabling business growth and improving productivity. They do not need an IT consultant or support firm that attempts to sell them products. Progent eliminates conflicted motives by not reselling hardware and software. Progent offers services and expertise only. This allows Progent to align consulting support with the real needs of customers. Mixing IT support and product selling can result in a situation where the proposed solution is based on a preselected technology rather than being based on the actual requirements of a small business.
If your Pompano Beach, Florida business needs to contact Progent for network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.
Fast Remote Technical Assistance
For immediate remote support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).