Immediate, Affordable Remote Computer Help for Pompano Beach, Florida Small Companies
For over two decades, Progent has focused on providing world-class computer support to clients with small-company IT budgets. Progent has developed a unique service solution that includes a cost-effective, seamless virtual office network, custom online troubleshooting technology, a large team of consultants certified in a broad range of technical disciplines, a Call Center service model that promotes responsiveness and guarantees follow-through, a worldwide team of on-line troubleshooting professionals, in-person support options for the majority of most zip codes in the United States, and a company culture committed to fixing network problems in the least time and at the lowest cost to clients.
For mid-size and large companies, Progent can provide co-sourcing support to supplement the subject matter expertise of your in-house IT service team. This can reduce expenses and help meet schedules for major projects such as software design and development, business continuity planning and testing, security audits, office consolidations, or software migrations.
Progent can also provide the services of certified consultants to assist your company to design and implement a sensible cloud computing strategy.
Popular Products and Technologies Serviced by Progent for Business Networks in Pompano Beach, Florida
Progent's nationwide team of industry certified experts offers support for virtually all facets of network technology deployed by businesses of all sizes. Technologies served by Progent in Pompano Beach include:
Service Delivery Options for Pompano Beach, Florida Businesses
Progent offers a variety of options for providing small businesses with affordable computer services for technical support, consulting, hosting, and network administration. Progent's paradigm for providing network support services is based on the Help Desk Call Center structure common to big IT support groups. Progent's Helpdesk Service Mechanism ensures rapid response, comprehensive service records, reliable follow-up, and tight expense monitoring for an array of network support delivery alternatives that include online repairs, onsite help, top-level consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Remote IT Management
- Online Service
Progentís Technical Response Center (TRC) provides urgent and routine remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and globally. Progent's certified support experts can assist clients to analyze and fix hardware and software problems without the cost or delay of travel for onsite service calls. The experience of Progent's network consultants makes it possible to resolve the majority of IT problems quickly. For complex problems, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible registration process for new clients to accommodate emergency situations and Progent bills by the minute with zero sign-up charges or time minimums, so you pay only for the assistance you get. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Find out more information concerning Progent's online computer troubleshooting expertise.
- Onsite Support
Progent provides onsite technical assistance for signed-up customers in larger cities in the U.S. Progent's on-site support personnel can operate in tandem with Progent's online support experts to deliver small businesses the optimal solution: in-person support technicians when you require them as well as the on-line expertise of Progent's worldwide team of network consultants, security professionals, and business software programmers. The wait time for on-site support calls is typically less than 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for onsite service. Learn more about how to register for Progent's in-person network service.
- Help Desk
Progent's Helpdesk Outsourcing Services are designed for small and midsize companies who require fast and dependable support from a professional Help Desk Call Center with effective phone support, online troubleshooting tools, and enough technical depth for full problem escalation. Since smaller companies usually are constrained by limited information technology budgets and can provide little management attention for handling network support tasks, Progent's Contact Center Outsourcing Services can be the most efficient option to ensure that business computer systems stay productive. Read more concerning Progent's Contact Center outsourcing services.
- Consulting Expertise
Progent provides small and midsize businesses budget-friendly availability of world-class IT professionals who can deliver assistance with vital products and technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network architecture, company-wide network protection engineering, fault tolerant it system consulting, virtual server solutions, plus configuration, programming and support for small business software including financials, ERP and MRP, business analytics, sales automation, and office productivity suites. Progent can provide assistance with one-shot projects including office moves and major system migrations, longer term initiatives like management analytics application programming and support, relational database application development and administration services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure monitoring and system administration, or urgent services such as disaster recovery and malware cleanup.
- Application Hosting
Progent offers hosting for vital applications such as Exchange and MS SQL in order to provide small and midsize companies with higher degrees of dependability, security, and performance than is feasible using the type of internal data center that is realistically affordable for the majority of small companies. Because Progent uses the same data centers that support the equipment of some of the planet's largest information technology companies, Progent can eliminate the cost of creating and maintaining the infrastructure needed for enterprise-class cooling, power failover, and uninterruptible Internet access. For hosted application servers, Progent can also make sure that patches and revisions remain updated, protection and performance is constantly monitored, and systems and data files are consistently archived and ready for full and prompt recovery. Find out additional information concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting provides complete hosting for all of a small organization's production servers in an environment that not only delivers the top degree of fault-tolerance and scalability but that is in addition simple for clients to migrate to another service provider or to bring in-house if your business situation calls for it. Progent's Private Cloud hosting service is structured around mature virtualization technologies that allow small businesses with multi-vendor networks to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class dependability and an unparalleled level of vendor independence. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based software in one centrally managed service, can handle the mixed- OS and loosely standardized environments common with small businesses, and keeps control of the software in the client's hands so that moving to a new virtualized host is quick, safe, and affordable. This avoids ending up a captive to a single hosting service while still offering all the savings related to ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Consulting Services
Progent offers advanced online consulting services to help businesses of any size connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's low-cost ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and allows fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is designed to evaluate your organization's ability to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient security and backup environment that meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
Why Progent Offers the Right Alternative for Pompano Beach, Florida Small Businesses
Progent's staff size, depth of information technology expertise, and experience with corporate network consulting enable small and midsize businesses to avoid the problems associated with over reliance on thinly staffed support organizations or independent engineers.
Teaming with Progent allows your small business to:
- Avoid Excessive Dependence on Individual Support Consultants
For network services, smaller businesses often rely heavily on independent engineers. Though individual service engineers carry lower overhead than larger IT service firms and can typically charge apparently lower fees, they are occasionally too overworked to react rapidly to critical network problems. If an independent engineer is busy with different client, ill, on vacation, or in class, the lack of replacement staff may force your business to go without assistance in case of an emergency. As your company expands, system downtime or problems with critical programs become more expensive. The money you believed you were saving on an independent consultant can be eaten up fast due to lower output. Also, when freelance engineers confront unfamiliar technologies, the lack of a big consulting team to count on for advice requires them to learn on the job while your organization ends up footing the bill for their continuing training.
- Gain Access to Expertise in Advanced Information Technology Issues
The majority of smaller service organizations or independent engineers specializing in small business network consulting may excel at providing routine fixes but lack the experience to work efficiently with complex IT infrastructures with a variety of operating systems, multiple offices, Voice over IP systems, remote workforces, interconnected accounting and analytical applications, data-driven web sites, and specialized line-of-business applications. Progent's experience with global companies and Progent's large team of experts can be valuable to your business because big-company networks are by nature complex, support issues require thorough knowledge in numerous technical areas, and achieving a high degree of stability, reliability, and security calls for enterprise-tested processes.
- Create a Solid Foundation for Seamless Growth
Small companies often begin with an IT system implemented on a tight budget. Lacking a solid basis, a series of band-aid repairs commonly get thrown onto of a tenuous structure. As a business evolves, reliability and scalability problems can obstruct the success of the organization. Such networks need proper evaluation, intelligent business planning, and in-depth experience to upgrade to a network environment that can provide the solid foundation to meet critical business requirements and ease downstream growth.
- Team with Solution Consultants, Not Product Vendors
Small companies need guidance and education to navigate through an ever more complex maze of technology alternatives offered for enabling business growth and improving productivity. Businesses do not need a network engineer or support firm that tries to promote products. Progent eliminates conflicts of interest by not reselling any products. Progent sells consulting and services only. This permits Progent to match technical support services with the genuine interests of customers. Mixing IT consulting and product selling can result in a situation where the proposed solution is built around a predetermined vendor instead of being based on the actual requirements of a small business.
If your Pompano Beach, Florida company wants to contact Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or visit Contact Progent.
Immediate Online Technical Assistance
For fast online support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).