Expert Online Service for Port St Lucie, Florida Computer Networks from Certified Engineers
Small companies have traditionally been ignored by major IT service firms. Many small businesses permit themselves to grow overly reliant on individual consultants or small consulting organizations who don't have the size or extensive skill sets to respond quickly or effectively to network emergencies. Other small companies resort to giant service firms that employ personnel taught to offer standardized fixes for ordinary problems but who do not have the experience and versatility to handle the variety of environments and lack of standardization typical of small company IT systems.
Progent's time-tested methodology for delivering affordable and effective network support to small businesses has made Progent among the most respected Microsoft-certified IT service firms in the United States. Progent has provided online support to businesses in every state in the U.S. (See Progent's client testimonials).
For medium-size and enterprise businesses, Progent can provide co-sourcing support to reinforce the technical skills of your in-house network service staff. This can save money and minimize technical risks for major projects such as software programming, business continuity planning, security evaluations, office consolidations, or technology migrations and upgrades.
Progent can in addition provide access to certified experts to assist your company to plan and execute a sensible cloud strategy.
Main IT Areas Serviced by Progent for Port St Lucie, Florida Office Networks
As a Microsoft-certified Partner computer support firm that maintains a large group of Cisco CCIE networking experts and Apple certified engineers, Progent provides emergency troubleshooting and affordable remote consulting to Port St Lucie, FL businesses for a broad array of computer technologies including:
Support Delivery Alternatives Available for Port St Lucie, Florida Businesses
Progent offers a selection of alternatives for providing small businesses and local governments with cost-effective IT services for troubleshooting, consulting, hosting, and IT management. Progent's paradigm for delivering network support is built on the Call Center structure familiar to larger IT support groups. Progent's Help Desk Call Center Service Model ensures fast response, comprehensive service documentation, consistent follow-up, and tight expense control across a range of IT support delivery alternatives that include online repairs, on-premises support, top-level consulting, plus server and application hosting.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
- Remote Support
Progentís Technical Response Center offers urgent and routine remote assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned service experts can help clients to troubleshoot and fix network issues without the cost or delay of travel for onsite support calls. The experience of Progent's network consultants makes it possible to handle most network issues quickly. For the toughest problems, Progent's depth of knowledge makes it possible to escalate support calls to advanced specialists. Progent provides a streamlined, web-accessible registration process for first-time customers to address urgent situations and Progent bills per minute with no sign-up charges or time minimums, so you are invoiced only for the assistance you receive. Experts you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISA-certified security engineers. Find out more information about Progent's remote computer troubleshooting expertise.
- Onsite Support
Progent offers on-site computer assistance for signed-up clients in larger cities in the U.S. Progent's on-site support technicians can operate in tandem with Progent's online support engineers to deliver small and midsize companies the best of both worlds: in-person service technicians when you need them as well as the remote help of Progent's worldwide staff of network engineers, security professionals, and business application programmers. The wait time for in-person service visits is usually less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for onsite support. Find out more about why to register for Progent's onsite computer support.
- Phone Support
Progent's Contact Center Services are intended for small and midsize companies who need fast and reliable access to an online Help Desk with effective phone assistance, online troubleshooting capability, and enough technical strength for all needed escalation. Because smaller businesses typically are constrained by limited information technology budgets and can provide little management bandwidth for handling network support, Progent's Contact Center Outsourcing Services could be the most efficient way to ensure that business information systems stay up and running. Read more about Progent's Contact Center outsourcing services.
- Consulting Services
Progent provides small and midsize companies budget-friendly access to enterprise-class consultants who can deliver assistance with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network security engineering, non-stop it system engineering, server virtualization solutions, plus configuration, programming and training for business applications including financials, ERP, reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects such as site relocations and major system upgrades, extended initiatives such as management reporting software development and support, database application programming and DBA support, and web development, on-going support including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network monitoring and network administration, or urgent services such as data restoration and malware removal.
- Application Hosting
Progent offers hosting for mission-critical business applications like Exchange Server and SQL Server in order to provide small companies with greater degrees of dependability, security, and performance than is possible using the class of in-house data center that is achievable for the majority of small organizations. Because Progent utilizes the same facilities that host the gear of many of the planet's largest IT companies, Progent can save you the expense of creating and maintaining the infrastructure required for enterprise-class environmental control, power failover, and redundant Internet access. For managed applications, Progent can also make sure that patches and service packs stay updated, security and efficiency is constantly tracked, and systems and data files are consistently archived and available for complete and prompt restoration. Learn more concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers full hosting for the entirety of a small organization's servers in an environment that not only delivers the highest level of availability and extensibility but that is in addition simple for customers to migrate to another service provider or to move internally when your circumstance warrants it. Progent's Private Cloud hosting is founded on mature virtual server technologies that permit companies with mixed environments to benefit significantly on the expense of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unprecedented level of vendor flexibility. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed package, can support the multi- platform and non- standardized environments typical of small companies, and retains ownership of the software licenses in the customer's hands so that migrating to a new virtual host is fast, reliable, and affordable. This eliminates ending up a captive to a specific hosting provider while still providing all the economies related to ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Services
Progent can provide expert remote consulting support to help businesses of any size connect their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize physical IT assets along with public clouds. To help you to integrate cloud services with networks, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's value-priced ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that need important software patches, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that uses the technology of top data security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your Progent consultant so all potential problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with information security regulations, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability. See more about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your company's preparedness either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient security and backup system that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
Why Progent Offers the Smart Alternative for Port St Lucie, Florida Businesses
Progent's size, breadth of information technology skill, and familiarity with enterprise IT consulting enable small and midsize companies to avoid the pitfalls associated with excessive reliance on small support firms or freelance consultants.
Teaming with Progent's Experts enables your small business to:
- Prevent Over Dependence on Freelance Consultants
For network support, smaller businesses often depend heavily on individual consultants. Although individual support providers carry lower overhead than larger IT service organizations and can typically charge nominally smaller fees, they are occasionally unable to react quickly to critical network problems. If a freelance consultant is busy with different client, ill, on vacation, or in class, the lack of replacement personnel may require your business to wait for assistance in case of a crisis. The more your company expands, system unavailability or difficulties with line-of-business programs become more costly. The money you thought you were conserving on an independent consultant can evaporate fast due to lost productivity. Also, when freelance consultants encounter unfamiliar technologies, the lack of a large consulting team to fall back on for advice forces them to train with the meter running while your business ends up footing the costs for their continuing education.
- Have Access to Experts in Advanced Network Issues
The majority of small support organizations or independent consultants focused on small company IT consulting are capable of providing routine fixes but lack the experience to deal efficiently with complex IT environments with a variety of platforms, many locations, Voice over IP systems, remote workers, integrated accounting and analytical applications, eCommerce, and custom line-of-business software. Progent's background with worldwide companies and Progent's extensive group of experts can benefit your business because enterprise environments are by nature complex, support issues require in-depth understanding of in numerous technical areas, and reaching an acceptable degree of stability, availability, and protection requires industry-tested processes.
- Build a Solid Basis for Growth
Small businesses typically begin with an IT system cobbled together on a tight budget. Without a proper architecture, a series of improvised fixes often get thrown on top of a tenuous foundation. As a company grows, stability and scalability issues can undermine the productivity of the business. Such environments require proper evaluation, smart strategic analysis, and broad-based experience to migrate to an IT environment that will act as the reliable basis to meet current business needs and ease future expansion.
- Team with Solution Providers, Not Product Resellers
Small companies need guidance and insight to navigate through an ever more complicated array of technology options available for accelerating growth and enhancing efficiency. They do not need an IT engineer or service organization that tries to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent offers services exclusively. This allows Progent to align technical support services with the real interests of clients. Mixing IT consulting and product selling can lead to a conflict where the proposed solution is based on a preselected technology instead of being driven by the true needs of a small business.
In case your Port St Lucie, Florida company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.
Fast Online Technical Support
For fast online help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).