Affordable Network Troubleshooting from Microsoft Certified Professionals for Businesses in Port St Lucie, FL
By offering world-class know-how when you need it, providing in-depth expertise for critical applications, providing innovative services like virtual server hosting, invoicing solely for services delivered, and requiring no sign-up or retainer fees for standard services, Progent helps your company to increase the competitive value of your information network and cut support expenses. Progent recognizes that information system protection, dependability, and performance are just as important to small businesses as to large enterprises but that smaller companies lack the economy of scale to spend heavily in information technology and internal service groups. Progent's fundamental competitive advantage is that no IT support organization can equal Progent's ability to provide the IT support expertise your business requires when you need it and at a cost you can justify.
For mid-size and large businesses, Progent offers co-sourcing services to supplement the technical skills of your internal IT service staff. Co-sourcing can reduce expenses and help meet schedules for big projects such as application development, business continuity planning and testing, network security audits, merging datacenters, or technology migrations.
Progent can also offer the services of certified experts to help your business to design and implement a sensible cloud computing strategy.
Main IT Areas Supported by Progent for Port St Lucie, Florida Businesses
As a Microsoft-certified Partner computer support company that maintains a large team of Cisco CCIE networking experts and Apple Computer accredited consultants, Progent provides emergency troubleshooting and affordable remote consulting to Port St Lucie, FL small businesses for a wide range of information technologies including:
Service Delivery Options Available for Port St Lucie, Florida Companies
Progent has a variety of alternatives for providing small companies and local governments with affordable computer services for technical support, consulting, hosting, and network management outsourcing. Progent's model for providing IT support services is built on the Help Desk Call Center structure common to larger IT groups. Progent's Helpdesk Service Model ensures rapid support, comprehensive service documentation, dependable follow-up, and tight expense control for an array of IT support delivery options that include remote repairs, on-premises help, high-end consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Outsourcing Network Management
- Remote Service
Progentís Technical Response Center (TRC) provides urgent and scheduled online service for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's seasoned support professionals can help customers to analyze and fix network problems without the expense or time loss of in-person support visits. The background of Progent's network consultants makes it possible to resolve most network issues rapidly. For the toughest issues, Progent's breadth of knowledge makes it possible to escalate support calls to advanced specialists. Progent offers a convenient, web-based signup process for first-time clients to address urgent network problems and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the help you get. Experts you can access online include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISM-certified security engineers. Find out more information about Progent's online network troubleshooting services.
- On-site Service
Progent provides on-site technical assistance for signed-up clients in major metropolitan areas in the United States. Progent's onsite service personnel can operate in tandem with Progent's remote support experts to give small and midsize companies the best of both worlds: in-person support professionals when you require them plus the on-line expertise of Progent's worldwide team of network consultants, security specialists, and business application programmers. The response time for on-site service calls is usually less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises support. Learn more details concerning why to sign up for Progent's onsite network support.
- Help Desk
Progent's Helpdesk Services are intended for small and midsize companies who need fast and reliable access to a professional Helpdesk with effective telephone support, online repair capability, and enough technical strength for all needed problem escalation. Because smaller companies usually are constrained by limited IT budgets and can spare scant executive attention for handling network support tasks, Progent's Contact Center Services can be the most efficient way to make sure that business information systems are always up and running. Read more concerning Progent's Help Desk outsourcing services.
- IT Consulting Services
Progent provides small and midsize businesses budget-friendly availability of enterprise-class consultants who can deliver assistance with critical products and technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, network security engineering, non-stop it system engineering, server virtualization strategies, plus configuration, customization and support for small business applications such as accounting, ERP and MRP, business analytics, sales automation, and productivity packages. Progent can provide assistance with short-term projects including site relocations and massive software migrations, extended projects like business reporting application development and customization, relational database software development and DBA services, and web development, on-going services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and network administration, or emergency response like data restoration and virus removal.
- Application Server Hosting
Progent can host vital applications such as Exchange and MS SQL in order to provide small and midsize companies with higher levels of availability, protection, and performance than is feasible using the class of in-house data center that is practical for the majority of small businesses. Because Progent uses the same data centers that support the gear of many of the world's largest IT organizations, Progent can eliminate the expense of creating and managing the infrastructure needed for world-class cooling, power backup, and redundant Internet access. For managed application servers, Progent can also make sure that patches and service packs remain updated, security and efficiency is constantly tracked, and systems and data files are regularly archived and available for full and prompt recovery. Find out more concerning Progent's hosting for Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides complete hosting for all of a small or midsize organization's production servers in an environment that not only provides the highest degree of availability and expandability but that is also simple for clients to migrate to another service provider or to bring in-house when your circumstance warrants it. Progent's Private Cloud hosting is structured around tested virtual server technologies that allow companies with mixed environments to save significantly on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class availability and an unparalleled degree of vendor flexibility. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered solution, can support the multi- platform and non- standardized networks typical of small businesses, and retains control of the software licenses in the client's possession so that moving to a new virtual host is quick, safe, and affordable. This avoids ending up a captive to a single hosting service while still providing all the savings associated with ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Services
Progent offers expert remote consulting support to help companies of any size connect their networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that combine physical resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent's affordable ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with information security requirements, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime. See more about Progent's ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability either to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup environment that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report.
Why Progent Is the Right Alternative for Port St Lucie, Florida Small Businesses
Progent's staff size, depth of technical skill, and experience with corporate IT support enable small businesses to sidestep the problems associated with over dependence on thinly staffed service organizations or independent consultants.
Teaming with Progent's Experts allows your business to:
- Prevent Over Dependence on Individual Consultants
For network services, smaller companies sometimes depend heavily on individual engineers. Although freelance service engineers carry lower expenses than more substantial IT service organizations and can typically charge nominally smaller fees, freelancers are frequently unable to react quickly to urgent problems. If an independent engineer is busy with different customer, sick, on vacation, or in class, the absence of replacement staff may force your company to go without help during a crisis. The more your company grows, network unavailability or difficulties with critical applications get more expensive. The money you thought you were conserving on an independent consultant can disappear quickly because of lost productivity. In addition, when freelance consultants confront unfamiliar problems, the lack of a big engineering team to fall back on for advice requires them to learn on the job while your organization ends up footing the bill for their ongoing education.
- Have Access to Certified Professionals in Complex IT Solutions
The majority of smaller support firms or independent engineers who concentrate on small business network support may excel at delivering routine solutions but don't have the seasoning to work cost-effectively with complicated IT configurations with mixed platforms, multiple offices, Voice over IP systems, mobile clients, integrated accounting and analytical applications, data-driven web sites, and custom business applications. Progent's background with global enterprises and Progent's large staff of specialists can benefit your company because enterprise networks are characteristically complex, integration issues require thorough knowledge in numerous technical disciplines, and reaching a high degree of stability, availability, and security calls for industry-proven best practices.
- Build a Firm Foundation for Growth
Small businesses typically begin with an IT system implemented on a tight budget. Lacking a proper architecture, a sequence of ad hoc repairs often get thrown onto of a weak structure. As a company evolves, stability and expandability problems can obstruct the productivity of the business. Such environments require proper evaluation, intelligent strategic analysis, and in-depth experience to migrate to a network infrastructure that can act as the reliable foundation to meet critical business needs and ease future expansion.
- Team with Solution Finders, Not Resellers
Smaller companies require direction and education to work through an ever more complicated array of IT options offered for accelerating business growth and enhancing efficiency. Businesses do not need an IT engineer or service organization that tries to sell them products. Progent avoids conflicted motives by not reselling any products. Progent provides services exclusively. This allows Progent to match technical services with the genuine needs of clients. Combining network support and product reselling can result in a conflict where the recommended solution is built around a preselected vendor rather than being driven by the true needs of a small business.
How to Contact Progent
If your Port St Lucie, Florida company needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.
Fast Remote Technical Assistance
For fast online assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).