Greater Portland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Portland Metro Area.
Progent locations in the Greater Portland Metro Area
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were once among the most popular products for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Portland, Oregon companies the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective integration and support of BlackBerry solutions has become increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry smartphones, providing a centralized platform for handling key tasks such as device deployment, upgrades, and retirement and providing a solid infrastructure for security and high availability. BlackBerry BES Server supports transparent communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.
BES Server features a wealth of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple DES. BlackBerry BES Server also permits great flexibility in adjusting degrees of security to match the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can help your company to select powerful security functions and enable them wirelessly. Samples of these over-the-air configurable security settings are:
- Disable a smartphone
- Wipe information from a missing smartphone
- Lock out Bluetooth
- Activate internal defenses against malware
BES Server also provides versatility in determining mechanisms to prevent users from loading or executing unsecure or prohibited applications. Progent can assist you to choose protective processes such as:
- List exactly which programs are permitted on the device
- Prevent third-party programs from allocating persistent storage on the smartphone
- Determine which functions third-party software can use on the device
- Restrict the types of access external software running on the smartphone can establish
- Block all third-party software from being installed or executed on the BlackBerry smartphone
How Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can also help your company to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging consistency, web access, wireless connectivity, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small office IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support expenses low and, by solving problems promptly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security options.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.
Contact Progent for Help from a BlackBerry-Certified Consultant
In order to ask Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.