Portland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Portland Metro Area.
Progent locations in the Portland Metro Area
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Portland, Oregon companies support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition efficiently to a current smartphone platform.
As the complexity of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of any size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the need for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their business information system.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange, Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted during transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative jobs that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-qualified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do routine jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Control user settings with BlackBerry's vast library of policies
Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability architecture based on virtual servers
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Monitor and report on the integrity of your solution
Progent's Remote BlackBerry-Certified Support is Fast and Affordable
For companies in Portland, Oregon who need quick and economical help from a qualified BlackBerry support professional, Progent offers efficient remote assistance from a seasoned support staff who have provided IT solutions to companies in every state in the country. (See Progent's customer testimonials.)
Online consulting services eliminates travel expense and allows consultants to solve problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry solutions and offer professional help in fields including resolving synchronization issues, configuring BlackBerry BES Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install sensible security options.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone users on Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements analysis, system architecture, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management model and physical components meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, server hardware and storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
In order to ask Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.