Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful solutions for maintaining location-independent access to email, scheduling, web-based programs, and other critical business data. Progent offers Portland, Oregon businesses support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and maintenance of BlackBerry technology has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for integrating BlackBerry products productively into their information network.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Portland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Portland Metro Area.

Onsite IT Consulting
Progent locations in Portland Metro Area

City Address Phone Link
Portland 5933 NE Win Sivers Drive
Portland, OR 97220		 503-334-0354 Portland Network Support Services


BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications like calendars, address books, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry smartphones can have push-based access to Exchange messages and to instant messaging-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Help

Progent's BlackBerry-premier engineers can assist you to plan, implement, and maintain BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.

Progent's Remote BlackBerry-certified Technical Support is Quick and Affordable
For companies in Portland, Oregon who require fast and affordable help from a qualified RIM BlackBerry support expert, Progent delivers effective remote assistance from a seasoned support staff who have delivered network solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel expense and lets engineers fix technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer professional support in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant network architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can also assist you to troubleshoot a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online help for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs low and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and assist your company to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, manage Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.