Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Portland, Oregon businesses the services of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for companies regardless of size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often resort to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.
Portland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Portland Metro Area.
Progent locations in the Portland Metro Area
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs like calendars, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages and to IM-capable applications via Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to design, implement, and troubleshoot BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can in addition help you to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web access, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.
As a top innovator in providing nationwide online support for small business IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by resolving problems promptly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to use management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help you to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
Call or Email Progent for Help from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.