Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular products for achieving anytime-anywhere access to email, calendars, web programs, and other critical business data. Progent can provide Portland, Oregon businesses support from BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a modern mobile solution.
As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, effective integration and support of BlackBerry solutions has grown increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, eliminating the need for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their information system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and support BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
Portland Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Portland Metro Area.
Progent locations in the Portland Metro Area
Integration Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, Domino, or Groupwise clients to send and receive messages that are encrypted during transit to ensure maximum data protection. BlackBerry BES Server also simplifies a broad selection of critical management tasks ranging from BlackBerry setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry Enterprise Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Install and manage BlackBerry's high-availability architecture using VMware
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Monitor and analyze the integrity of your system
Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can in addition help you to troubleshoot a wide range of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses at a minimum and, by solving problems quickly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, control Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, solution design, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software versions, server hardware and storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Professional
To get in touch with Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.