Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Portland, Oregon businesses the expertise of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and safely.
Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.
Progent locations in Oregon State
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs like calendars, address books, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange email and to IM-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified consultants can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of supporting mobile workers.
Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide array of problems associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online technical assistance for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support costs low and, by resolving issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help your company to select and install sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to ask Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.