Immediate Online Support for Portland Oregon Networks
Fast Phone Support for Portland SystemsFor businesses in Portland Oregon, Progent provides online technical support for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to companies in all 50 states in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to help with challenging infrastructure problems, plus the assistance of CISA and CISSP-qualified cybersecurity consultants to handle high-level security architecture and diagnostic issues.

Progent's remote support engineers offer excellent value due to the fact that they possess the real-world experience and have access to the sophisticated tools needed to solve most network issues quickly. This lowers direct expenses because solutions require fewer billable consulting minutes. Online help also avoids the cost of sending an engineer to your site. Your company benefits additionally with incidental expenses by reducing or eliminating network downtime and associated costs due to business discontinuity, upset customers and vendors, unproductive employees, and de-focused management. Progent's extensive online consulting expertise is especially valuable in environments that rely on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be an option.

Progent's billing model for remote support is designed to stretch your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you owe only for the support that you receive. In contrast to many remote support firms, Progent asks for no initialization fee or minimum job duration. Progent's per-minute granularity and clean model for pricing do away with situations where quick repairs manage to turn into major tabs. Progent's penchant for solving technical issues quickly means you saves money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has mastered a set of optimized technologies and proven processes that ensure the highest degree of effectiveness for online help and troubleshooting for information systems of any size. Progent offers protected Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the experts of Progent's Technical Response Center to link to your computer system remotely without violating system security.

Progent's powerful service reporting system includes extensive records for all service that Progent's clients have been provided. Progent's authorized engineers have access to the specifics of assistance delivered to each customer by any Progent engineer. This history of trouble tickets and responses is organized as a quickly searchable internal database that allows Progent's online technical experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows daily. Progent's advanced accreditations and close associations with major industry leaders including Cisco and Microsoft open up other extensive technical support knowledge bases and allow fast response from manufacturers' internal product engineers with the result that Progent's remote consulting experts can come up with the best solutions in the least time.

Remote technical services offered by Progent to clients in Portland Oregon include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, fixed-price managed services intended to enable small and mid-size businesses to utilize the same advanced technology used by many of the industry's top enterprises. Progent's ProSight suite of IT management outsourcing services covers all key aspects of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and allows rapid recovery of vital files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, optimize and debug their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and less downtime. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's ability to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that meets your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract information technology projects. Billing charges for longer-term consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these special areas of computer technology allows customers to complete critical initiatives economically and on schedule. Progent's project-based remote consulting solutions include:

  • Help Desk Support
    Progent's Help Desk support programs for businesses with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progentís Help Desk sharing services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the leading PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran information technology consultants offers your workers in Portland Oregon rapid access to a large network service resource with extensive background offering telephone-based help and online repair service for networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk perception as a key contributor to company success, and Progent's policy is to solve instead of merely record technical problems.

  • Business Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Experts Group can supply remote professional engineering support and education in special business application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, customization, and training for Microsoft business applications such as Microsoft CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out more information on Progent's expertise, programming, and education services, visit Progent's Applications Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Portland Oregon online hybrid network monitoring by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager for your business so your computer support is proactive and automated. By uncovering potential problems before they grow into downtime, system monitoring can ward off inconvenient and expensive information system failures. Progent can also utilize system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or environments that support a variety of OS platforms.
How Your Portland Business Can Contact Progent's Online Service Experts
To contact Progent about urgent remote expertise with Microsoft, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Online Help, call 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Portland Oregon, Progent's online computer support engineers can provide effective and economical IT help the moment your business has to have it. More than a decade of providing remote tech support has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to fine tune remote connectivity technology to fix network problems rapidly while avoiding the expense and lost time associated with on-site service calls.

Even if your Portland business has a local independent support technician or employs a full time organization that know how to handle the majority of network problems, Progentís Microsoft certified consultants can offer an easy and transparent virtual expansion of your local resources in cases when your usual IT support personnel either don't have the bandwidth or the expertise to resolve sudden network crises or especially tough integration problems.

Benefits of Progent's IT Support for Companies in Portland Oregon
Progent's remote technical help services allow your Portland business to realize the advantages of on-call, expert network support without the cost of managing a full-time IT organization. Your information system will derive greater business worth by being more available, productive, and protected. Advantages to your business include:

  • Seamless virtual extension of your local support resources
    For most organizations in Portland Oregon, local computer service providers, whether represented by independent consultants or an in-house IT staff, can resolve the majority of network problems. However, serious problems can strike when local support personnel are too busy or absent, and some problems may involve IT products that is beyond the scope of your onsite support people. In these situations, Progent's on-call support specialists provide an easy, quick, and affordable solution to augment your local resources and to convey valuable information to increase your ability to handle downstream issues locally.

  • Reduced Reliance on Freelance Consultants
    For network support, smaller companies commonly depend on independent freelance service providers. Although independent service people have less overhead than big service firms and can afford to charge lower rates, they are often overbooked, making it hard to respond quickly to crisis situations. If an independent service provider is busy with another client, ill, on a trip, or in class, the absence of reserve help may require your business to go without assistance during an IT crisis. As your business grows, network downtime and problems with critical applications are more costly. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent provides an on-call source of reserve support experts to insure your network is always available.

  • Create a Solid Foundation for Smooth Growth
    Companies typically start with an IT system implemented on a modest budget. Lacking a robust framework, slap-dash fixes often get thrown on top of an unstable foundation. As a network grows, reliability and expandability issues can impede the productivity of the business. These poorly designed environments need proper analysis, smart long-term planning, and broad-based IT knowledge to upgrade to a system architecture that can provide the stable foundation to handle critical business demands and simplify downstream expansion.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller businesses require advice and technical training to navigate through an increasingly complex maze of product options available for accelerating business growth and improving efficiency. These companies hardly need a computer consultant who is attempting to resell a certain vendor's products. IT consulting and product selling can result in a scenario where the recommended solution is designed around a predetermined product rather than the genuine needs of a business. Progent eliminates these conflicts by offering only services instead of products. This allows Progent to match technical expertise with the real needs of customers.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of IT background, fine tuned remote support tools, and familiarity with corporate IT allow companies to escape the pitfalls associated with exclusive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, in the trenches of network service, executing a broad range of technical projects for a large array of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not only expert technical capability, but also a support engineer with proven methods for using technical knowledge to solve actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-site help per minute. As a result, you are billed exclusively for received support. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big invoices for quick solutions so you won't be forced to permit less critical problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces little competition. Businesses who utilize familiar freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, secure, and efficient.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few IT service companies to provide round-the-clock system monitoring services powered by MS Operations Manager. Microsoft Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By uncovering potential problems before they result in downtime, network monitoring can keep your information network from stressful and costly availability disruptions.
How Does My Business Begin Receiving Remote Technical Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.

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    Progent's Linux consulting services offer small companies and software developers assistance with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise provides you with an easy single source to show you how to build and manage a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be deployed to analyze UNIX networks, Windows systems, or multi-platform networks where Linux and MS Windows run side by side. The Nagios monitor lets system support engineers to monitor network services including POP3, HTTP, SSH, and PING. MRTG allows you to graph the traffic through SNMP network devices such as processors, routers, and switches. Progent's network integration experts can show you how to utilize both these tools to tune and troubleshoot your network.

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    Progent's SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your business processes.

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    Progent can provide the support of a senior specialist with extensive hands-on experience installing, managing, and enhancing video conferencing systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network management group, your ISP, and your telepresence platform supplier to help your company maximize the business value of your telepresence ecosystem.

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    Progent's Microsoft and Cisco premier network engineers can provide advanced support for a broad range of technologies and can deliver that assistance by phone nationwide or in person in select cities throughout the country and anywhere in . Progent provides remote support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network problems, as well as the the support of CISA and CISM-accredited security engineers to handle high-level security design and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.

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    Progent's ProSight Virtual hosting services provide small companies a variety of benefits such as reduced capital costs, savings on operational costs, better management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.

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    Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to assist your company to manage and repair your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

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    Progent can assist small and medium-size companies to design, set up and troubleshoot the infrastructure for a remote workforce.

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    Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and reporting.

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    Our compensation model is built on revenue sharing, so just like working as a freelance consultant, your earnings are entirely driven by your work effort. Some Progent support staff stress lifestyle issues and choose to consult at a more relaxed pace, using our flexible schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending free time with family and acquaintances. Other consultants use the opportunity to make major dollars through hard effort and extended hours. Progent fully encourages either side of the spectrum and any point in between.

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    Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can use Progentís private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and management of computer hardware and data center facilities while achieving world-class levels of network reliability and security.

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    Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server and offers a centrally managed web gateway that acts as a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can assist your company to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway from ISA Server.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, customization, training, and troubleshooting since the product's original release. Progent offers high-level expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and carry out an efficient upgrade from a a legacy version to the latest version of Dynamics GP.

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    Microsoft Exchange Server 2013 includes major improvements to the capabilities of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact key IT areas including manageability, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Exchange 2013.

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    Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced IT service programs, small businesses can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business information systems world-class availability, security, and performance.

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