Expanding your remote workforce may have a significant impact on network infrastructure, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Portland company to select the appropriate technologies and follow best practices in building and operating a safe virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Portland, Oregon businesses to with any aspect of building a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Configuring the network infrastructure needed for a remote work environment can be particularly complex if you must accommodate a mix of worker-owned equipment like desktop computers and laptops, Internet routers, and wireless APs from an assortment of vendors and with a mix of OS software and firmware releases. Progent's experience providing online help for both legacy and modern IT products in virtual office solutions allows you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for implement essential updates. Services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home workers to access IT resources located at your corporate data center or in a public cloud. Progent can help your company to configure and manage VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a broad range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and interact with a data center PC's desktop. This technology provides network managers significant control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent offers expert remote support for deploying home routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently used by telecommuters to connect to their Internet router for work. This can create throughput and cybersecurity issues. Progent can help you to mitigate these issues by delivering services that include Aironet configuration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company data center. Vital applications might require redundant Internet access in case the primary connection fails. Progent offers expertise for identifying ISPs, picking sensible bandwidth and data volume bundles, and configuring high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Portland, Oregon business, call 1-800-993-9400 or visit Contact Progent.



An index of content::



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    Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a single-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified consultants can help your company to plan and execute test and production deployments; interface Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Progentís Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

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    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

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    Progent's Microsoft Certified professionals offer expert consulting for major deployments of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server rollouts or updates and can supply onsite personnel to help enterprises with installations of Exchange Server in the or any area covered by Progent's engineers.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing SCOM solutions and can provide companies of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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    Progent's certified Wi-Fi consultants can assist you to evaluate the benefits of using Cisco wireless controllers to manage Wi-Fi networks of any size. Progent can assist you to support and troubleshoot your current wireless network or help you plan and implement a smooth transition from outdated Wi-Fi controllers to current solutions.

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