Fast and Affordable Online Troubleshooting for Portland Oregon IT Networks
Urgent Phone Consulting for Portland SystemsFor businesses in Portland Oregon, Progent offers remote support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have provided remote support to businesses in all 50 states in the United States. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to help with complex networking problems, plus the assistance of CISSP-qualified security experts to handle advanced security architecture and diagnostic jobs.

Progent's remote technical support engineers offer excellent leverage due to the fact that they have the practical background and are equipped with the advanced tools required to resolve most network issues rapidly. This lowers direct expenses because service calls use up fewer chargeable consulting minutes. Online support also eliminates the cost of sending a consultant to your site. Your organization benefits even more in indirect expenses by minimizing or avoiding network outages and associated costs resulting from business discontinuity, disgruntled clients, idle workers, and de-focused management. Progent's extensive online technical support expertise is particularly important for organizations that are dependent on public clouds for critical network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's billing model for online support is designed to leverage your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you are invoiced only for the services that you actually get. Unlike typical remote service companies, Progent imposes no startup fee or minimum job duration. Progent's one-minute billing unit and simple model for billing eliminate scenarios where quick repairs manage to turn into large bills. Progent's penchant for disposing of technical issues efficiently means you saves money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a collection of optimized technologies and field-tested processes which allow the highest level of effectiveness for remote engineering help and repair for IT systems of any size. Progent provides secure VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the staff of Progent's remote service group to access your company's computer system remotely without breaching network security.

Progent's advanced technical support reporting system includes extensive records of the service that Progent's customers have received. Progent's staff engineers have access to the specifics of assistance provided to every Progent client by every Progent engineer. This database of problems and responses is organized as a quickly accessible proprietary database that enables Progent's online technical professionals to communicate their experiences company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's advanced accreditations and close associations with key vendors such as Cisco and Microsoft open up other vast technical support databases and allow priority response from vendors' internal engineering staff so Progent's online service experts can determine the best solutions in the least time.

Remote services provided by Progent to businesses in Portland Oregon include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of affordable, fixed-price services designed to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key areas of information technology such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide advanced support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that require critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup/recovery environment that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent offers the skills of seasoned online consulting experts for contract IT projects. Billing charges for longer-term development or consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important fields of information technology enables customers to complete major projects within budget and on time. Progent's project-based online engineering solutions include:

  • Call Center Expertise
    Progent's Help Desk Call Center support alternatives for companies with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that handles all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progentís Co-managed Help Desk services allow your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Help Desk sharing service is a collaborative service desk solution based on the leading PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Call Center team of experienced network experts provides your computer users in Portland Oregon rapid assistance from an effective network service resource with extensive background providing phone support and remote repair service for IT systems powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Help Desk recognition as a key driver of company productivity, and Progent's target is to resolve and not simply report IT issues.

  • Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team provides phone-based advanced engineering support and training in special business application areas such as Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can provide consulting, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. For more about Progent's consulting, custom development, and education services, refer to Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; cohesive management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver organizations in Portland Oregon online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM for your business so your computer support is proactive rather than reactive. By spotting emerging trouble spots before they expand into downtime, automated monitoring can ward off inconvenient and expensive service crises. Progent can also deploy system monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks that support a combination of platforms.
How Your Portland Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux networks, go to Progent's Emergency Online Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Portland Oregon, Progent's phone-based computer support engineers are ready to provide effective and economical IT support the instant your business needs it. More than a decade of providing remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to refine remote access technology to repair computer problems rapidly while eliminating the cost and lost time that comes with on-site support visits.

Even if your Portland organization deals with a local freelance consultant or employs an in-house organization that know how to deal with typical network problems, Progentís Microsoft certified engineers can still offer a convenient and seamless remote expansion of your local resources for situations when your regular IT support personnel either lack the availability or the knowledge to fix unexpected network crises or especially challenging integration problems.

Features of Progent's Remote Network Support for Portland Oregon
Progent's online support, Internet-based troubleshooting, network security expertise, and network administration services give offices in Portland Oregon unparalleled leverage for your support investment. Whether you require one-time telephone support and Internet-based network repair or full-time Help Desk call center services and network administration, Progent's professionals can deliver your office world class network support while permitting you to eliminate the cost and administration overhead of maintaining a full-service internal IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, range of technical knowledge, refined remote support software, and familiarity with enterprise networking enable companies to avoid the pitfalls of excessive reliance on smaller consulting organizations, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Begin Receiving Online Computer Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



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    Progent offers affordable online access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also can provide support for Data Guard and Streams replication technologies and ASM file/volume manager.

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  • Small Business Professionals
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    If you have a company IT system with 10 to 50 desktop clients, Progent's computer outsourcing services free your organization from over-reliance on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class network support. By delivering network consulting help when you require it, offering advanced knowledge for critical technologies, offering unique support such as 24x7 server monitoring, and billing only for services you receive, Progent gives you an economical solution for maximizing the business value of your small business network. Progent is the intelligent way for small organizations to build and support a reliable and secure information network and to have quick access to the experienced consulting typically available only to businesses who are able to afford a sizeable internal IT organization.

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    Exchange 2016 Upgrade Integration Support

    Progent can assist your business in all phases of your upgrade to Exchange 2016 including designing HA architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

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    Progent's Support for IT Service Providers lets you use Progent's consulting engineers under your own service brand as a transparent extension of your network consulting team.

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    Progent's Cisco certified network infrastructure experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent's consultants have supported Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, customization, education, and troubleshooting since the product's debut. Progent offers high-level expertise for updating out of date Dynamics GP deployments. Progent can help you to plan, validate, and implement a cost-effective migration from a an outdated release to the newest release of Dynamics GP.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.

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    Progent's Microsoft-certified consultants can provide advanced expertise in deploying, managing and debugging any edition of Project, Microsoft Project Server, and Project Online and can provide a broad variety of affordable remote consulting services following industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Support services available from Progent include system planning, installation and upgrades, strategies for safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training classes.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and extensive experience with network security architecture. ISSAP security experts possess in-depth understanding of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of secure network architecture.

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    Citrix offers a comprehensive line of products that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix technology and show you how to design, validate, implement, troubleshoot, and maintain Citrix solutions.

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    Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to help your organization to plan, develop, pilot test, install, administer, and debug business applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between different releases of Excel. Progent offers on-demand help to clients looking for a quick fix to a stubborn problem associated with Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to address the needs of individuals or groups.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.

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    Progent can help small and medium-size organization to plan, implement, verify and troubleshoot data protection technology needed to support telecommuters.

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    Progent's certified Wi-Fi consultants can help you to assess the benefits of adopting Cisco wireless controllers to manage Wi-Fi deployments of any size. Progent can help you to support and debug your existing wireless environment or help you plan and carry out a smooth transition from legacy wireless controllers to modern models.

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    Microsoft Lync 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system integrators can help you to assess the advantages of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed model suitable for your present and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT staff and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

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  • Computer Consultant Microsoft Data Protection Manager 2016
    Microsoft Certified Data Protection Manager 2016 Computer Engineer

    System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-sensitive protection for key workloads such as SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, administer, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide comprehensive project management or co-management services to make sure you finish your SCDPM 2016 deployment on schedule and within your budget.

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  • From Home Job Senior Network Engineer
    From Home Job Cisco CCDP

    Progent is seeking to find staff-level, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified system consultants who have Cisco CCDP or CCIE certification; security professionals who have CISSP or CISM or equivalent security certification; and high-end system architecture experts with experience in mobile solutions, wireless connectivity, high uptime, disaster recovery, information protection, and virtual servers. Progent also seeks employees who can join Progent's team of help desk support technicians and remote support professionals. In addition, We are seeking experienced managers able to operate effectively in Progent's fast-paced, virtual office culture.

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  • CIO Outsourcing Specialists
    IT Outsourcing Services Services

    Progent can provide in-depth remote consulting for all technologies associated with small business information systems and offers a variety of vital, on-demand support services including a temporary Chief Information Officer to provide advanced planning and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major projects like office relocations oroperating system migrations, Cisco-certified consultants for designing fast and reliable infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to create, customize, or troubleshoot mission-critical applications.

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  • Linux Network Monitoring, Nagios and MRTG Consultancy
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    Network monitoring commonly involves observing a networkís resource usage in order to identify throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's system integration consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.


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