Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful products for maintaining mobile access to email, calendars, web-based applications, and other critical business information. Progent can provide Porto Alegre, Rio Grande do Sul companies the expertise of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT system.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Technical Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry wireless handsets, offering a single platform for controlling key tasks such as device installation, upgrades, and retirement while also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.
BlackBerry BES Server includes a variety of security capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting degrees of protection to meet the specific requirements of your environment. Progent's BlackBerry authorized consultants can assist you to select powerful security features and enable them remotely. Samples of these over-the-air configurable security features include:
- Lock down a smartphone
- Wipe data from a lost BlackBerry smartphone
- Lock out Bluetooth
- Activate built-in protection against malware
BlackBerry BES Server also provides flexibility in selecting how to keep users from installing or executing unsafe or prohibited code. Progent can assist you to choose protective processes like:
- Specify exactly which applications are permitted on the device
- Block external applications from allocating persistent storage on the BlackBerry smartphone
- Select what resources third-party programs can use on the smartphone
- Restrict the kinds of connections third-party software running on the BlackBerry device can establish
- Prevent all external programs from being loaded or executed on the BlackBerry device
Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs analysis, solution design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry expert can help you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.