Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful products for maintaining mobile access to email, calendars, web-based applications, and other critical business information. Progent can provide Porto Alegre, Rio Grande do Sul companies the expertise of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Technical Expertise for BlackBerry BES Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry wireless handsets, offering a single platform for controlling key tasks such as device installation, upgrades, and retirement while also offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry BES Server includes a variety of security capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in selecting degrees of protection to meet the specific requirements of your environment. Progent's BlackBerry authorized consultants can assist you to select powerful security features and enable them remotely. Samples of these over-the-air configurable security features include:

  • Lock down a smartphone
  • Wipe data from a lost BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also provides flexibility in selecting how to keep users from installing or executing unsafe or prohibited code. Progent can assist you to choose protective processes like:

  • Specify exactly which applications are permitted on the device
  • Block external applications from allocating persistent storage on the BlackBerry smartphone
  • Select what resources third-party programs can use on the smartphone
  • Restrict the kinds of connections third-party software running on the BlackBerry device can establish
  • Prevent all external programs from being loaded or executed on the BlackBerry device

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs analysis, solution design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry expert can help you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These improvements affect vital facets of IT like manageability, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.

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  • Microsoft SQL Server Consultants
    Microsoft SQL Professional

    Progent's Microsoft-certified SQL Server developers and database administrators can provide remote consulting to help organizations of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide support for any phase of application development in solutions that range from small business or departmental databases to VLDB applications and data warehousing.

  • Porto Alegre Computer Consulting Companies Porto Alegre-Canoas IT Outsourcing Firm

  • Windows Server 2016 Information Assurance Technical Support Services
    Support Windows Server 2016 Failover Clusters

    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

  • Porto Alegre, State of Rio Grande do Sul Debian Linux, Sun Solaris, UNIX Online Troubleshooting CentOS Linux, Solaris, UNIX Online Support Services State of Rio Grande do Sul
  • Private Cloud Hosting for Virtual Data Centers Consulting Private Cloud Solutions Professionals
  • Private Cloud Solutions Professionals Private Cloud Hosting for Virtual Data Centers Consulting

  • CISSP Certified Security Engineers
    CISSP-ISSEP Security Technology Professional

    Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity solutions that protect a small business from advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile users accessing IT resources spread over a mix of physical sites and various clouds.

  • ProSight Email Encryption Specialists ProSight Email Content Filtering Service Specialists
  • ProSight Email Guard Content Filtering Consultancy Email Guard DLP Services

  • WLAN controller IT Consultant
    Engineer wi-fi controller

    Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and control of wireless access points, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and hardening security by detecting threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.

  • ProSight Hosting for Virtual Servers Consult Virtual Machine Hosting Services
  • ProSight IT Management Outsourcing Specialist Managed IT Services Consultants Online Troubleshooting
  • ProSight IT documentation management Services IT asset documentation management Consulting
  • ProSight Ransomware Rollback Outsourcing Urgent Engineers ProSight ASM Endpoint Protection
  • ProSight certificate expiration management Consulting Engineer network infrastructure documentation management
  • Professional Office Communications Server Release 2 VoIP Support Services
  • Professional Skype for Business and SharePoint Skype for Business and Call Analytics Consultancy
  • Professional VMware Live Migration Services VMware vCenter Server
  • Professionals Windows 2008 Server Microsoft Windows 2019 Computer Consulting
  • RIM BlackBerry Small Business Network Consultants Rio Grande do Sul BlackBerry Synchronization Expert Porto Alegre
  • RIM Blackberry Support and Help Specialists BlackBerry Desktop Manager

  • Small Office Small Business Computer Consulting Group
    Specialist Small Business

    Progent is a pioneer in affordably delivering enterprise-class IT support to small businesses. Progent's achievement in handling the IT support requirements of the historically underserved small business market is the cumulative result of major technical and process breakthroughs that have removed a great deal of the traditional expenses out of administering network service, injected unmatched technical skill into the support system, and dramatically streamlined the repair cycle.

  • Remote Troubleshooting Exchange 2016 Upgrade Exchange 2016 Migration Technical Consultant
  • Remote Troubleshooting Microsoft Financial Software Dynamics GP 2010 Online Support
  • Remote Workforce IP Voice Online Support Services On-site Technical Support Offsite Employees VoIP
  • SCCM 2012 Site Hierarchy Design Engineer 24x7 Microsoft Experts SCCM 2012 Computer Consultant
  • SQL Server 2016 PolyBase Integration SQL Server 2016 AlwaysOn Help and Support
  • Urgent BlackBerry Desktop Manager Integration Specialist
  • SQL Server 2017 Computer Consulting SQL Server 2017 Mobile Reports IT Consultants

  • Consulting Citrix Xen Hypervisor
    Citrix Xen Hypervisor Consulting

    Progent's Citrix-authorized engineers can assist your company to understand the strategic benefits of XenServer and additional Citrix products, and can assist you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and help you to optimize resource utilization, responsiveness, protection, uptime, and recoverability.

  • Services 64-bit Migration Technology Professional 64-bit Processing
  • Services Hermes ransomware hot line Locky ransomware hot line Technology Professional
  • Problem Resolution BlackBerry BES Porto Alegre, Estado do Rio Grande do Sul
  • SharePoint 2016 Support Services SharePoint Server 2016 Technical Support
  • Small Business 500 Access Point Technical Support Services Computer Engineer Small Business APs
  • Small Business Networking Group Small Office System Consulting Services
  • Small Company Support Outsourcing Urgent CISSP Certified Expert Small Business Technology Consulting Services
  • Small Office Consulting Small Office Specialist
  • Solaris Consultancy NetBSD Experts
  • Specialists 4000 Router Immediate Cisco Integrated Services Routers Network Consultant
  • Specialists Lync Server 2013 and Cisco Unified Communications Top Ranked Lync Server 2013 IM Consulting Services

  • Dynamics GP Customization Specialist
    Dynamics GP Excel Cubes Professionals

    Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming raw data into valuable insights into your company and customers.

  • Subcontractor Jobs Recruiter Home Based Microsoft Consultant Subcontractor Jobs Home Based Computer Consultants
  • Support Services RIM BlackBerry Exchange Integration BlackBerry Enterprise Server
  • Support and Integration ProSight Hybrid Cloud Data Backup Services After Hours Offsite Managed Data Backup/Recovery Services Support and Help

  • Cisco Firewall integration IT Services
    Firesight Remote Consulting

    Progent's Cisco-certified CCIE network engineers can help you to manage your legacy PIX 500 or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

  • Symantec VPN Network Security Evaluation Security Audit Services Symantec VelociRaptor
  • Teleworker Security Online Troubleshooting Network Consultant At Home Workforce Cybersecurity
  • Top Microsoft Azure Virtual Machines Programmer Azure Hybrid integration Specialist
  • Top Quality Consulting Firms Windows Server 2012 R2 Windows 2019 Server Small Business IT Consulting Firm Porto Alegre
  • Top Quality Supplemental Help Desk Support and Help Supplemental Service Desk Consultants
  • Top Ranked Application Expert Development Expert Microsoft Certified FRx Reports Contract Programming

  • System Center 2016 Data Protection Manager Computer Engineer
    System Center 2016 Hybrid Cloud Integration IT Consulting

    Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT support packages, small businesses can select a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide small business information systems world-class reliability, protection, and productivity.

  • Urgent Expert Microsoft Certified Microsoft Windows Server 2008 Clustering Technical Support Services Clustered Windows Network Engineer

  • Branch Routers Engineer
    Carrier Routing System Consulting

    Cisco offers an extensive product line of routers including routers designed to deliver the security, bandwidth, and availability demanded by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.

  • Urgent Network Consulting SQL Server 2012 Migration SQL Server 2012 Performance Tuning Remote Support Services
  • Urgent SharePoint Server 2007 Integration Rio Grande do Sul State SharePoint 2013 Online Troubleshooting Porto Alegre, RS
  • VMware vCloud Suite Specialist VMware NSX Private Cloud Professional
  • Virtual Call Desk Remote Technical Support Top Rated Co-managed Call Center Remote Troubleshooting

  • Cisco ASA Firewall URL Filtering Computer Consultants
    Cisco ASA Firewall integration IT Consulting

    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Virtual Machine Hosting Professional 24/7 Private Cloud Solutions Consultant

  • Microsoft Experts Engineer Lync Server 2013 disaster recovery
    Lync Server 2013 and Cisco Unified Communications Consultant

    Lync Server 2013, now called Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that permits the modern BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a wide range of desktop and mobile devices. Progent's certified Lync 2013 experts and system integrators can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.

  • WSUS Consulting WSUS Consultancy
  • WatchGuard Firebox M5600 Firewall Cybersecurity Group WatchGuard Firebox M5600 Firewall Information Technology Consulting
  • Windows 2003 Server Consulting Network Consultant Windows 2003 Server
  • Windows Server 2008 R2 Integration Services Windows Server 2008 Hyper-VI Outsourcing
  • Windows Server 2016 Business Continuity Computer Consultant Windows Server 2016 Hybrid Integration Support and Help
  • Windows Server 2019 upgrade IT Services Windows Server 2019 Storage Spaces Direct Technology Consulting Services
  • Windows Server Essentials Server Backup Consultancy Consulting Windows Server Essentials and Office 365

  • Protecting Symantec Firewall
    Symantec VelociRaptor Security Firms

    Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall technology. Progent can also enable you to design and implement a complete security plan that can include firewall/VPN devices and utilities, outsourced security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing network support, maintenance, training, and security expertise.

  • Windows Small Business Server 2008 Professionals Windows Small Business Server 2008 Consultancy
  • Windows desktop virtualization Consult Citrix VM desktops Support and Help
  • iPhone Active Directory Configuration 24-Hour iPhone and Windows Server integration Remote Technical Support
  • wireless VoIP phone and Aironet APs Integration Support wireless IP phones and Aironet APs On-site Support
  • Technical Support Outsource BlackBerry Desktop Manager
  • wireless VoIP phone integration IT Consultant Wi-Fi VoIP phone integration On-site Technical Support

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