UNIX, Linux, Sun Solaris, Mac OS X Technical Support
Porto Alegre Enterprise IT Network Infrastructure
For small and midsize companies in Porto Alegre Rio Grande do Sul, Progent provides help for networks based on UNIX or Linux or for environments that feature a mix of UNIX and Windows platforms. Progent has provided online support to companies in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for complex infrastructure problems, plus the services of CISA and CISSP-certified security engineers to handle high-level security design and disaster recovery planning.
Progent's online technical support engineers represent excellent value due to the fact that they have the real-world experience and the advanced technology to resolve most network issues quickly. This reduces direct expenses because service calls accumulate a smaller number of billable consulting minutes. Online support also avoids the expense of dispatching an engineer to your location. Your company saves additionally with incidental expenses by reducing or avoiding network outages and related losses due to business disruption, disgruntled clients, idle employees, and distracted executives.
Progent's pricing model for online support is designed to maximize the impact of your IT service investment. Progent charges per minute for telephone-based consulting, so you are billed only for the support that you actually get. Unlike typical remote service firms, Progent asks for no startup surcharge or minimum fees. Progent's per-minute granularity and simple model for pricing save you from scenarios where fast solutions somehow turn into large bills. Progent's skill at handling problems quickly translates into your business saving cash.
Progent's Online Service Technologies
Over the years, Progent has refined a set of customized tools and field-tested methodologies that promote the maximum level of efficiency for remote technical support and repair for small and midsize company IT systems. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN technology permits the consultants of Progent's Technical Response Center to link to your system without compromising system security.
Progent's proprietary service reporting application maintains comprehensive histories for the service that Progent's customers have received. Progent's authorized consultants have the benefit of the records of support provided to each Progent customer by every consultant. This archive of trouble tickets and repairs is stored as a conveniently accessible internal database that enables Progent's online support experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows daily. Progent's advanced certifications and close relationships with key industry leaders including Cisco and Microsoft permit access to other massive support knowledge bases and permit priority access to vendors' internal product engineers with the result that Progent's online consulting experts are able to find the best resolutions quickly.
Initiate Remote UNIX/Linux, Solaris, or macOS and OS X Network Help from Progent
To access Progent's remote support in Porto Alegre Rio Grande do Sul or to learn additional information about Progent's online support options, contact Progent at
Remote Network Support Services Offered Progent
Progent's remote network support experts offer advanced credentials in an extensive array of disciplines. This wide range of technical skills allows Progent's engineers to resolve practically any emergency likely to occur in a small business network. Certificates held by Progent consultants in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To support clients with mixed-platform environments, Progent also offers access to consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support services provided by Progent to clients in Porto Alegre include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based support services address a wide spectrum of computer technology such as system infrastructure, messaging systems, network and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and transitioning from older applications to the latest Windows or Linux solutions. Progent's team-based methodology for resolving network problems enables fast escalation, if necessary, to consultants with task-relevant experience to tackle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts support expense.Progent's UNIX/Linux support engineers can provide emergency online assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris networks based on leading versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network professionals, and validates a consultant's networking knowledge at the master level. CCIEs know how to handle the most difficult problems associated with network planning, deployment, administration, protection, and repair. Cisco qualified CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing problems with IOS Software network management utilities and coming up with workarounds or locating software patches. Cisco qualified CCIEs are an excellent cost-effectiveness since their depth of expertise permits them to solve even the most intractable problems quickly. In many instances, less qualified engineers can wrestle for many hours or days with the same tasks that a CCIE can resolve in minutes.
Few service organizations make CCIEs accessible to help small and mid-size businesses. Progent offers quick phone access to a CCIE so you can receive urgent help for serious network infrastructure issues that are impacting business efficiency but are beyond the experience of your regular network service providers. Progent's Cisco-qualified CCIE engineers can interface to your network via advanced remote troubleshooting technology in order to perform quick, secure, and affordable diagnosis and repair.
Progent's Cisco CCIEs offer consulting for the entire range of Cisco's market leading family of infrastructure appliances including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst switches, plus VPN products.
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Certified Windows Expertise
Progent's Microsoft-certified online support engineers can deliver computer system troubleshooting and IT assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting professionals who can help your company with a broad variety of platform support services such as Windows Server 2022 planning and migration consulting,
Windows Server 2019 consulting,
Windows Server 2016 migration support and hybrid cloud consulting,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 migration (help, assistance,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 migration, Exchange 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and configuration, Microsoft Teams planning and integration, Skype for Business planning and deployment consulting, Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide array of online PC desktop support including Windows 11 migration support and designing and implementing Microsoft 365 cloud solutions for Windows desktops.
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CISSP and ISSAP Premier Network Security Experts
Progent's certified CISM and CISSP network security consultants can provide a range of system protection services to bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against attacks or assist you to recuperate rapidly after a damaging penetration. Security solutions available from Progent include: in depth security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds tools and Hydra; rapid recuperation from virus and worm assaults; setting up firewalls; designing secure mechanisms for remote and mobile access; defending your messaging infrastructure against viruses, spam and DHA attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting services to help organizations of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine on-premises resources as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent can provide the services of world-class online consulting experts for contract IT projects that small companies frequently request. Billing rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants assigned. Progent's experience with these special fields of information technology allows clients to complete major projects economically and on time. Progent's project-based remote consulting services include:
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Help Desk Call Center Services
Progent's Help Desk service offerings for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Helpdesk operations consulting. Progent's Standard Call Center services are well suited for small businesses who don't have the budget to create an internal Call Center but who want quick access to an effective Call Center with professional phone assistance plus the available expertise to escalate complex problems to high-level engineers.Progent's shared Help Desk services make it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Help Desk Call Center consulting expertise can guide you in building an effective new Help Desk or enhancing your existing organization, identifying or enhancing Help Desk Call Center application software to handle the particular demands of your corporation, or providing temporary phone support staff to work with your existing Call Center team to handle unusually busy situations like software migrations, major updates, or installing brand new business software.
Progent's Help Desk Call Center staff of veteran information technology consultants gives your workers in Porto Alegre Rio Grande do Sul rapid communication with a large technical support group with years of experience offering phone support and online diagnostics for computer environments powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Call Center perception as a key enabler of company productivity, and Progent's intent is to solve rather than simply annotate network issues.
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Business Applications Support: Training, Customization, and Troubleshooting
Progent's Applications Consulting Team can supply phone-based and in-depth engineering expertise and training in key business application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, programming, and training for Microsoft business applications such as CRM, Project, MS Word, and Microsoft Excel. To learn more about Progent's expertise, customization, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.Progent's Apple Mac consultants can support the creative facets of Macintosh environments by providing phone-based consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with special procedures like capturing or digitizing audio or video or setting up an audio/video production studio.
Remote Network and Server Monitoring Services
Progent offers businesses in Porto Alegre Rio Grande do Sul online computer system monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, customized by Progent for your environment so your computer support is proactive rather than reactive. By uncovering possible issues before they cause crashes, remote monitoring can ward off disruptive and costly network crises. Progent can also utilize server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Windows environments, or environments powered by a combination of OS platforms.
To contact Progent about emergency remote assistance with UNIX/Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Remote Help, call
An index of content::
Outsourcing Intune Endpoint Protection
Intune and Android Consulting Services
Progent's Intune consultants can help your company to understand the strategic case for utilizing Intune for administering your portable computers including laptops, phones, and tablets based on Windows, iOS, and Android. Progent can help your company to define security policies, plan and deploy pilot systems to confirm the appropriateness of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune deployment.
Top Quality Virtual Server Technology Professionals
Server Consolidation Consulting
With virtual servers, businesses are able to operate multiple virtual machines on one actual server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, while avoiding the expense associated with purchasing additional server hardware. Virtualization is the critical technology for building private clouds, which provide important advantages including reducing the costs of hardware, facilities, and management while improving data protection, system availability, and recoverability. Other useful server management options are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can help you with all areas of server consolidation and administration to allow your business to cut costs and conserve time.
CISSP Certified Security Manager Technology Professional
CISSP Certified security Systems Engineer Consultancy
Progent's CISSP-premier network security experts can assist organizations of any size with any aspect of IT security. Progent can create cost-effective cybersecurity solutions that guard a small office against modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile users accessing IT resources spread across a mix of physical datacenters and various clouds.
Urgent Wireless Case Study
Case Studies School Wireless
Progent delivered a wireless networking environment that allowed a school to improve efficiency and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.
CISSP Certified Information Security Officer Consultant
Services CISSP Certified Security Architect
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small office against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile clients accessing network resources spread over a mix of physical datacenters and public and private clouds.
Operating System One-On-One Training
24x7x365 MCSE Expert Certified Windows Training
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Medium-size businesses who work with familiar independent consultants or who employ internal support staffs benefit when Progent transfers information about new technology and proven processes to make their IT environments more reliable, protected, and efficient.
Remote Hyper-V 3.0 Virtual Server Consultant Services
Microsoft Hyper-V 3.0 Virtual Machines Online Technical Support
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including secure multitenancy, flexible infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Windows Server Update Services Specialists
Consulting Services Windows Server Update Services
Microsoft Windows Server Update Services enables network administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can completely and effortlessly manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Windows Server 2019 Cybersecurity Computer Consultant
Technical Consultant Windows Server 2019 Windows Defender ATP
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Troubleshooting Fault Tolerant Internet Data Center
Fault Tolerant Data Centers Technical Consultant
Progent's Data Center consultants can show you how to identify high availability data centers that match the specific needs of your business. Fault tolerant co-location sites are particularly attractive to small organizations due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center with even a minimum degree of fault tolerance is too expensive for the majority of small organizations. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of consulting and support services.
Solaris Consultants
Open Now Configuration Sun Solaris
If your office computer system combines Sun Solaris technology with Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, superior throughput, and strong security. Progent's Solaris and Windows integration support services feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network support and repair, in-person technical support, and Help Desk support.
Fault Tolerant Interoffice Connectivity Computer Engineer
Consultant Services Fully Redundant Network
Progent's high availability inter-site connectivity and fault tolerant system connection engineers can help small organizations create fault tolerant Interoffice connectivity through fully redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers affordable non-stop interoffice networking.
Professionals Internet Data Center
High Availability Data Centers Engineer
Progent's Data Center engineers can help you find high availability data centers that match the specific needs of your company. Fault tolerant co-location sites are particularly attractive to small companies because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to design an in-house data center with even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a full array of consulting and support services.
Branch Office Help and Support
Microsoft and Cisco Authorized Expert Technical Support Branch Offices
Years of background providing Microsoft support and Cisco network consulting has enabled Progent to develop a unique capability for serving branch offices that require IT help with the responsiveness common to with small organizations but which offers professional client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a branch office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a broad array of onsite and remote network support services and network architecture assistance.
Technical Support Wi-Fi RF Coverage Maps
24x7x365 Wi-Fi Site Survey IT Consultant
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi network optimized for your facilities, providing you a WLAN that has the coverage, performance, capacity, QoS, security, and hand-off ability your business requires. Wireless survey services from Progent include remote predictive modeling for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging a functioning Wi-Fi LAN.
iPad patch management Consultant Services
Android patch management Engineers
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, such as printers and scanners, network appliances like switches and Wi-Fi access points, and IoT devices like sensors and health monitors.
Activesync Consulting
After Hours Engineer Windows Mobile 7
Progent's consultants provide experience in a variety of disciplines relevant to mobile connectivity including system topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft certified consultants can save your business work and expense by using their wireless experience to show you how to select and configure mobile connectivity solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that mobile handhelds perform better.
Microsoft System Center Operations Manager Support and Setup
Operations Manager Outsourcing
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing SCOM solutions and offer companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious issues detected by SCOM 2012.
Microsoft Expert Windows Server 2019 and SCVMM Computer Consultant
Remote Windows Server 2019 Storage Replica Online Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Microsoft Certified Expert Windows 2019 Technical Support Services
Windows Server 2019 Kubernetes Containers Computer Consulting
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your business to design a disaster recovery system based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
.NET Blazor Developer
Developer Firm DotNET Software
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or update .NET apps quickly and at low cost.
24 Hour Computer Consulting Citrix HDX
Citrix virtual desktops Consultancy
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, scalability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of Citrix virtualization products and help you design, test, implement, troubleshoot, and support Citrix virtualization platforms.
Radvision Telepresence Professional
Polycom Telepresence Consultancy
Progent can provide access to a veteran consultant with years of hands-on experience installing, maintaining, and upgrading immersive telepresence systems from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management team, your Internet Service Provider, and your telepresence technology vendor to help your company maximize the business value of your video conferencing ecosystem.
Support Services SCCM 2016 Mobile Application Management
Microsoft Configuration Manager 2016 Remote Technical Support
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows secure end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist your organization with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
CISA Certified Security Expert Small Business Online Consulting
Small Business Information Technology Outsourcing Firms
Progent is a leading innovator in affordably providing world-class network support to small businesses. Progent's success in addressing the network service needs of the chronically underserved small company sector is the combined outcome of key technical and process breakthroughs that have eliminated much of the traditional expenses out of administering IT service, added unmatched professional expertise into the IT service system, and significantly accelerated the solution process.
Windows and Solaris Support and Integration
Windows, UNIX, Solaris Professionals
If your company is developing UNIX or Linux software on a network that includes Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of strategic know-how without the constant hassle of maintaining your business network. By using automated server monitoring and by providing remote and on-site support as your company needs it, Progent offers an affordable solution for maintaining an information system that provides high reliability, security, and performance. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Contact Center outsourcing.
NinjaOne Desktop Monitoring Help and Support
ProSight NinjaOne Remote Desktop Management Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of critical devices.
Service Reporting Consultant
Remote Consulting Service Reporting
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or small support organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by each staff member to each client. The discipline of documenting and organizing support records results in more efficient support and avoids a slew of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Technical Support Small Business WAP551
Information Technology Consulting Small Business WAP561
Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, manage, and debug Cisco Small Business Wi-Fi APs.
24-7 NotPetya ransomware recovery Consulting Services
Consultant ransomware data restore
Progent's seasoned ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Largest .NET MAUI Integration Companies
.NET Linux Design Firm
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
MSP360 B2 Backup Storage Computer Consulting
MSP360 Desktop Backup Network Consultant
Progent's data protection experts can assist you to design, deploy and manage a backup solution based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent offers monitoring and remote management to prevent data loss resulting from user mistakes, software errors, malicious insiders, and malware assaults such as ransomware.
Palo Alto Networks Cybersecurity Organizations
Auditing Palo Alto Networks WildFire
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity environment that spans your data center and cloud-based assets and guards all users at any location with any endpoint device.
Award Winning Configuration Manager 2007 Troubleshooting
Computer Consulting SCCM 2007 Device Management
Progent can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and increase productivity by making sure that critical applications are always up to date, managing product licenses, and reporting resource usage profiles to help you make informed buying decisions. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can help you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
Configuration Remote NinjaOne Server Management
Online Consulting ProSight NinjaOne Server and Desktop Management
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of vital devices.
Microsoft SQL Server 2017 Migrations
Windows .NET Remote Troubleshooting
Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can show you how to design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
64-bit Upgrade Configuration
64-bit Migration Technology Professional
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit applications which you want to retain as well as the latest 64-bit versions of applications you wish to install.
Microsoft 365 OneDrive Integration Online Help
Support and Help Office 365 Outlook Integration
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid solutions that transparently integrate local and cloud resources.
24/7 Hyper-V Virtual On-site Support
Hyper-V 3.0 Virtual Computer Consulting
Progent's network consultants can help you analyze the possible advantages of Hyper-V-based server virtualization for your company, perform pilot implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network and server infrastructure for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management staff to track and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual machines, establish and test disaster recovery processes that maximize system uptime, and provide continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Meraki Switch Planning IT Services
Meraki Management Support and Help
Cisco's Meraki MS family of access and distribution switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to plan and implement an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, define policies to maintain security, create and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
NinjaOne Automated Server Inventory Consulting
NinjaOne and Progent NOC Network Monitoring Support Services
A cornerstone of Progent's NOC is its effective incorporation of NinjaOne RMM, a comprehensive RMM platform which enables automated alerting and rapid incident response.
Part-Time CIO Consultant Services
24x7 Chief Information Officer Support and Help
Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy appropriate IT products to improve business operations so they align more closely with your corporate objectives. Your business can develop and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive.
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