Fast Remote Help for Porto Alegre Rio Grande do Sul Computer Systems
Fast Remote Consulting for Porto Alegre SystemsFor businesses located in Porto Alegre Rio Grande do Sul, Progent provides remote technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified consulting experts have delivered remote troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE network specialists to solve challenging networking issues, plus the services of CISSP-qualified security experts to help with high-level security architecture and diagnostic jobs.

Progent's online support engineers offer exceptional leverage because they have the practical background and are equipped with the advanced technology necessary to resolve most network problems quickly. Efficient support reduces immediate expenses because solutions accumulate minimal chargeable minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your company benefits even more with indirect costs by reducing or avoiding network downtime and related losses due to business disruption, disgruntled clients, unproductive employees, and distracted executives. Progent's advanced online consulting experience is particularly valuable in environments that are dependent on public clouds for critical infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an option.

Progent's pricing policy for online support is structured to leverage your network support investment. Progent charges on a per-minute basis for phone assistance, so you are billed exclusively for the support that you actually get. In contrast to many online service companies, Progent imposes no service activation charge or minimum job duration. Progent's one-minute billing unit and simple model for billing prevent situations where speedy. minor repairs manage to turn into big bills. Progent's skill at dealing with technical issues efficiently means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined a collection of customized technologies and field-tested processes that allow the maximum level of effectiveness for online help and troubleshooting for information networks of any size. Progent offers secure Virtual Private Network support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to access your company's environment without compromising corporate security.

Progent's powerful technical support database system includes detailed documentation describing the service that Progent's clients have been provided. Progent's team consultants have the benefit of the specifics of support delivered to every Progent customer by any Progent engineer. This archive of trouble tickets and responses is organized as an easily accessible internal knowledge base that permits Progent's online technical professionals to share their experiences company-wide to ensure that the quality of Progent's support services improves over time. Progent's advanced certifications and working associations with major vendors including Cisco and Microsoft open up additional extensive technical knowledge bases and permit fast response from manufacturers' in-house support staff with the result that Progent's remote service experts can determine optimal resolutions in the least time.

Remote technical support services provided by Progent to clients in Porto Alegre Rio Grande do Sul include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to allow small and mid-size businesses to utilize the same advanced technology used by many of the world's top enterprises. Progent's ProSight series of network monitoring and management services covers all key facets of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete threat progression including protection, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup processes and enables fast restoration of critical data, apps and virtual machines that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating devices that need critical updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to obtain an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory system. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, improved compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent can provide the skills of world-class remote consulting experts for special IT programs. Progent's charges for ongoing consulting projects are set based on the qualifications of the consultants assigned. Progent's experience with these important fields of information technology enables clients to execute major projects within budget and on schedule. Progent's special online engineering solutions include:

  • Call Center Services
    Progent's Help Desk service offerings for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that handles all facets of online desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk Call Center consulting expertise can assist you in building an efficient new Help Desk Call Center or improving your established one, selecting or enhancing Help Desk application software to handle the unique needs of your business, or adding occasional online personnel to work with your in-house Help Desk Call Center resources to handle unusually busy scenarios such as software migrations, major updates, or installing new applications.

    Progent's Call Center staff of experienced information technology consultants provides your clients in Porto Alegre Rio Grande do Sul rapid communication with a dependable technical support resource with extensive background offering phone consulting and remote diagnostics for computer environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's concentration is to earn the Help Desk Call Center recognition as a crucial enabler of company productivity, and Progent's intent is to solve and not just document network problems.

  • Business Applications Services: Education, Development, and Problem Solving
    Progent's Applications Experts staff can supply online professional engineering support and training in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting expertise, custom development, and education for familiar Microsoft business applications such as CRM, Microsoft Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's consulting, custom programming, and training services, go to Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Porto Alegre Rio Grande do Sul online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager for your environment so your network maintenance is proactive rather than reactive. By anticipating looming trouble spots before they expand into downtime, automated monitoring can avoid inconvenient and expensive network failures. Progent can also provide help with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments that incorporate multiple platforms.
How Your Porto Alegre Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency phone-based support with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Help, telephone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Porto Alegre Rio Grande do Sul, Progent's phone-based computer support specialists are ready to provide expert and cost-effective IT support the instant your company requires it. More than 15 years of offering online repair services has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to refine online connectivity technology to repair network problems rapidly while avoiding the cost and lost time associated with on-premises support visits.

Even if your Porto Alegre organization has a local freelance consultant or employs an in-house IT staff that can deal with the majority of network issues, Progentís Microsoft and Cisco certified engineers can still provide an easy and seamless virtual extension of your on-site resources for situations when your usual IT support personnel either lack the bandwidth or the experience to deal with sudden network emergencies or particularly complex integration problems.

Details of Progent's Online Network Services for Porto Alegre Rio Grande do Sul
Progent's phone support, Internet-based repair, network security expertise, and system management services offer companies in Porto Alegre Rio Grande do Sul the greatest leverage for your support investment. Whether you need one-time phone help and remote network repair or ongoing Help Desk services and network management, Progent's professionals can deliver your company world class network support while allowing you to avoid the expense and hassle of running a large in-house IT staff. Highlights of Progent's online help services include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, breadth of IT background, fine tuned remote support software, and familiarity with enterprise networking allow businesses to escape the pitfalls of exclusive reliance on smaller service firms, individual freelance service providers, or over-stretched in-house IT help.

Progent adds value by providing:

How Does Our Company Start Getting Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.

An index of content::

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    Progent can provide cost-effective remote assistance to assist your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the strategic value of your IT system.

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    Progent can provide cost-effective remote and on-premises support to help companies to move any part of their core network resources to Google Cloud Platform services. This can save time and hardware costs and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.

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    Progent's Juniper-certified network consultants can assist your company to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to help your business to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that include a mix of Juniper's OS platforms.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's Microsoft and Cisco certified experts provide several service programs to help medium-size and large companies create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies sift through the various high-quality Help Desk application programs on the market and decide which packages might be too expensive, lack critical features, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their in-house Help Desk staff for special tasks or to fill in for vacationing or indisposed personnel.

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    Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent offers expertise for security testing products such as LANguard from GFI for performing a set of programmed network auditing scans to identify possible security problems. Progent has broad knowledge of security analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to design security into your company operations, install auditing software, plan and implement a secure system environment, and suggest procedures to maximize the safety of your network. Progent's security consultants are available to assist you to set up a firewall, implement safe remote access to email and business applications, and integrate virtual private network. Progent's qualified security engineers can test the protection of web applications and can run comprehensive security audits of enterprise-wide security to determine your company's compliance with key international security standards including HIPAA, PCI, and ISO 17799.

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    Progent's management team includes industry veterans with decades of background delivering network consulting, technical support, and strategic IT planning to organizations ranging from small offices to global enterprises. Great service requires great people, and Progent is proud to have assembled a management team that can provide businesses with the best service value in the industry.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to move from an earlier edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.

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    Progentís Microsoft-premier consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit PC desktop processing, plan an efficient migration strategy that reduces business disruptions, and provide inexpensive, expert online help to aid your organization to configure 64-bit desktop operating systems and application programs on your existing computers.

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    Progent's UNIX family consulting services provide small and mid-size businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with an easy one-stop source to help you create and maintain a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    Microsoft Certified Expert Development Company SQL

    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Nagios and MRTG are useful, license-free monitoring utilities that operate on the Linux OS and can be deployed to analyze UNIX environments, Windows networks, or multi-platform situations in which Linux and Windows run side by side. The Nagios monitor lets system support engineers to track network services including SMTP, HTTP, FTP, and PING. MRTG lets you graph the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system monitoring engineers can help you use both these tools to streamline and repair your network.

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    Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include ROI estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and ongoing consulting support.

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    Progent's Microsoft Certified engineers offer expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local personnel to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.

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    Progent's Jabber consultants can provide remote or on-premises expertise to help organizations of any size to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for all the products, technologies and services that go into creating a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.

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    Progent can provide cost-effective remote and onsite consulting to assist businesses to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.

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    For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco network consultants can provide a variety of network support services such as project planning, Sarbanes Oxley compliance, office relocations, enterprise security, system design, local or phone-based branch office support, and troubleshooting for co-location hosting facilities. A Progent network architect can help you design a multi-site network that makes smart use of colocation services and Internet hosting sites. Progentís Microsoft Certified engineers can help large enterprises plan, integrate and maintain massive rollouts of the latest releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.

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    Progent's wireless site survey services assist you to design, install and troubleshoot a Wi-Fi network optimized for your environment, offering you a WLAN that has the reception, performance, capacity, QoS, security, and hand-off capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless network and onsite survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.

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    Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices designed as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite configuration and troubleshooting support to help you to plan, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or architecture.

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    Cisco's Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user class and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from an earlier release of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.

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    Progent provides several basic kinds of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your customers easy access to a reliable technical resource with extensive experience providing phone support and online repair for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's target is to resolve rather than merely report problems.

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    Progent can provide onsite training designed for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac application software.

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