Portsmouth, VA Online Help from Certified Network Troubleshooting Experts
Progent's network tech support services can provide your Portsmouth, VA business low cost and dependable access to enterprise-class computer professionals. By providing network consulting help when you require it, providing specialized knowledge for line-of-business technologies, delivering unique support such as automated server monitoring, and billing only for support you receive, Progent gives your Portsmouth, Virginia business an economical solution for maximizing the business value of small office information systems. If you run an on-premises datacenter, connect to cloud resources, or manage a hybrid cloud/on-premises network, Progent is the smart way for organizations to build and support a robust and secure IT network and to benefit from quick availability of the seasoned consulting typically available only to enterprises who are able to set up a sizeable internal information technology staff.

For mid-size and large companies, Progent can provide co-sourcing support to add to the skills of your internal network service personnel. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives like application development, business continuity preparedness, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer access to certified experts to help your business to design and execute a sensible cloud strategy.

Main Products and Technologies Supported by Progent for Business Networks in Portsmouth, Virginia
Progent provides the services of qualified consultants for all facets of information technology deployed in small organizations. Technologies supported by Progent's consultants include:

Support Delivery Alternatives Available for Portsmouth, Virginia Businesses
Progent offers a selection of options for providing small companies with affordable computer services for technical support, system architecture, hosting services, and network management outsourcing. Progent's model for delivering computer support services is based on the Call Center operational structure common to big IT support organizations. Progent's Contact Center Service Model promotes rapid support, thorough activity records, dependable follow-through, and tight expense control for a range of IT support delivery modes that include remote troubleshooting, in-person help, top-level consulting, plus server hosting.

  • Online Service
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the U.S. and globally. Progent's certified service professionals can help customers to troubleshoot and fix network problems without the expense or delay of on-premises service visits. The background of Progent's network consultants allows them to resolve the majority of IT issues quickly. For the most challenging problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-accessible signup procedure for new customers to accommodate urgent situations and Progent bills per minute with no startup charges or time minimums, so you are invoiced only for the support you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Find out more information about Progent's remote network troubleshooting services.

  • On-site Service
    Progent provides onsite computer support for registered customers in larger cities in the U.S. Progent's onsite service technicians can work in conjunction with Progent's remote support experts to deliver small businesses the ideal combination: on-premises service professionals when you require them plus the remote expertise of Progent's seasoned staff of IT engineers, security professionals, and business application developers. The response time for in-person support visits is usually under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent client for on-premises support. Find out more about why to register for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. For details, see Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small companies budget-friendly availability of enterprise-class consultants who can provide help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, high availability it system consulting, server virtualization solutions, plus integration, programming and support for small business software including financials, ERP and MRP, management reporting, sales automation, and office productivity software. Progent can provide assistance with short-term projects such as office relocations and massive software migrations, extended initiatives such as business analytics software programming and customization, relational database software programming and DBA services, and web design, continuing services such as System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and network administration, or urgent response like data restoration and virus removal.

  • Application Server Hosting
    Progent can host key business applications like Exchange and Microsoft SQL to provide small businesses with greater degrees of reliability, security, and performance than is feasible with the type of internal data center that is achievable for the majority of small and midsize companies. Since Progent utilizes the same data centers that host the equipment of some of the planet's largest IT companies, Progent can eliminate the cost of creating and managing the infrastructure required for world-class cooling, power failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also ensure that patches and service packs remain current, security and efficiency is constantly monitored, and systems are regularly archived and ready for full and rapid restoration. Learn additional information about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting for the entirety of a small or midsize company's servers in an environment that not only delivers the top level of fault-tolerance and extensibility but that is in addition convenient for clients to transfer to a different support firm or to bring in-house when your situation calls for it. Progent's Private Cloud hosting is built around tested virtual server techniques that allow small businesses with multi-vendor environments to benefit significantly on the expense of hardware, infrastructure support, and IT administration while achieving enterprise-class reliability and an unparalleled degree of vendor alternatives. Unlike ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can handle the mixed- platform and loosely standardized environments common with smaller companies, and retains ownership of the software licenses in the customer's possession so that migrating to a different virtualized host is quick, reliable, and affordable. This eliminates becoming a captive to a single hosting service while still offering all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent offers advanced remote consulting support to help businesses of any size integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that utilize physical resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security regulations, higher utilization of IT assets, faster problem resolution, more dependable backup and restore, and increased uptime. Read more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup environment that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Alternative for Portsmouth, Virginia Businesses
Progent's staff size, breadth of information technology skill, and familiarity with corporate IT support enable small businesses to avoid the problems related to over dependence on small service firms or freelance consultants.

Teaming with Progent's Experts allows your business to:

  • Prevent Over Dependence on Freelance Support Consultants
    For network support, small companies sometimes depend excessively on freelance consultants. Although individual service engineers carry lower overhead than larger support firms and can afford to bill nominally lower rates, they are sometimes stretched to far to react quickly to urgent situations. If a freelance engineer is busy with different customer, ill, on travelling, or in training, the lack of backup personnel may force your business to wait for help during a crisis. As your company grows, system unavailability or difficulties with critical programs become more costly. The dollars you thought you were conserving on an independent consultant can be eaten up quickly because of lost output. In addition, when independent engineers encounter unfamiliar problems, the lack of a big engineering team to depend on for help requires them to learn in place while your organization ends up with the costs for their continuing education.

  • Gain Access to Experts in Advanced IT Issues
    Many smaller service firms or independent consultants focused on small business network support are capable of providing connect-the-dots fixes but don't have the seasoning to deal cost-effectively with complex IT environments that have mixed platforms, multiple sites, VoIP systems, mobile workforces, integrated accounting and analytical software, data-driven web sites, and specialized business applications. Progent's experience with worldwide companies and Progent's large staff of experts can benefit your small business because big-company environments are characteristically complex, integration issues require in-depth knowledge in numerous technical disciplines, and achieving a high level of robustness, availability, and security calls for enterprise-tested processes.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically start with an IT system implemented on a tight budget. Without a carefully designed architecture, a series of improvised repairs often get tossed on top of a weak structure. As a business grows, stability and scalability issues can hinder the productivity of the business. These environments require proper evaluation, intelligent strategic analysis, and in-depth expertise to migrate to a network environment that will act as the solid foundation to meet critical business requirements and support future growth.

  • Team with Solution Consultants, Not Resellers
    Small businesses need guidance and insight to work through an increasingly complex array of IT options offered for accelerating growth and enhancing productivity. Businesses do not need an IT engineer or support organization that attempts to promote a product. Progent eliminates conflicted motives by not selling hardware and software. Progent sells consulting and services exclusively. This allows Progent to align technical support services with the genuine interests of clients. Combining IT consulting and product reselling can lead to a conflict where the recommended solution is based on a predetermined vendor instead of being based on the actual requirements of a small business.

How to Contact Progent
If your Portsmouth, Virginia business needs to get in touch with Progent about network outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Network Help
For fast online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Cisco Spam Blocker Cybersecurity Group Cisco Spam and Virus Blocker Support and Setup
  • 24-7 Blackberry Consulting Services BlackBerry Email Engineer
  • 24-7 Exchange Server 2016 Migration Planning Consulting Services Microsoft Exchange 2016 Upgrade Planning Technology Consulting
  • 24-Hour Exchange Server 2010 Migration Setup and Support Exchange 2010 Planning Computer Consulting

  • Remote Support Services IP Address Management
    Network Performance Analysis Integration

    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming management activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding devices that require important updates, or resolving performance bottlenecks.

  • 24/7/365 Amazon Marketplace Web Service programming Integration Amazon MWS Developer
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  • wireless IP phone integration IT Services
    wireless VoIP phone integration Remote Support

    Progent's wireless IP phone configuration consultants can provide online and on-premises support to help your organization build and administer a Cisco Wi-Fi IP phone deployment by delivering services that can range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

  • After Hours Design and Installation Microsoft Dynamics SL MAS 90 Developer Firms

  • Cisco CCNA Job Opportunity
    Cisco Consultant Freelance Jobs

    Progent is seeking a variety of full-time employees including motivated Microsoft Certified Systems Engineers; system consultants with Cisco CCDP or CCIE credentials; and consultants for advanced network architecture with backgrounds in mobile access, wireless integration, high-availability systems, business continuity planning, data preservation, and server virtualization. Progent is also hiring desktop support technicians, off-site troubleshooting professionals, and CISSP or CISM certified security consultants. We are also seeking experienced managers who can operate effectively in our high-growth, virtual office model. Progent works with freelance consultants who have proven knowledge and hands-on experience in high-demand information technology topics outside our main technical focus. Progent's Experts Team includes freelance consultants who can provide advice and programming support for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or offer expert skills in technologies like telecommunications, web development, EDI, eCommerce, or dbm programming. Independent contractors certified by Progent cooperate with Progent's full-time professionals to deliver end-to-end IT services for small and midsize company networks.

  • After Hours Microsoft Office 2003 Remote Consulting Outsourced IT Support Microsoft Office 2000
  • After Hours Remote Employees Cloud Integration Setup and Support At Home Employees Cloud Integration Support
  • After Hours Technical Support Services Firesight Configuration Cisco ASA Firewall VPN

  • Quark Learn
    Photoshop CS5 Education

    Progent's Apple Mac experts can promote the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a variety of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production facility.

  • Amazon MWS integration Expert Development Top Amazon MWS integration training Design Firms
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  • Amazon Web Services hybrid cloud integration Development Company Amazon AWS migration Coder
  • Antispam Support and Help Installation support Anti-Spam
  • At Home Employees Data Protection Network Consultant At Home Employees Data Protection Technology Consulting Services

  • Computer Engineer Wi-Fi VoIP phone integration
    wireless IP phones and Cisco Unified Communications Manager Professional

    Progent's Cisco Wi-Fi IP phone configuration consultants offer remote and on-premises assistance to help you build and manage a Cisco Wi-Fi VoIP phone deployment by delivering services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

  • Award Winning Services Lync Server 2013 Lync Server 2013 certificate management Specialists
  • Benefits for Home Based Network Engineer Subcontractor Jobs Home Based Microsoft Consultants Part Time Jobs
  • Best Windows Server 2012 R2 Private Cloud Specialists Help and Support Windows Server 2012 R2 Hyper-V
  • BlackBerry Enterprise Server Express Remote Support Services BlackBerry Enterprise Server Express IT Consultant
  • CCIE Expert Certified Aironet 1700 Access Point Configuration CCNP Certified Specialists Aironet 700 Access Point
  • CISSP Security Certification Professional CISSP Certified Security

  • Progent's Management Team Migration Firm
    Computer Consulting Group Progent's Management

    Progent's management team consists of seasoned veterans with decades of experience delivering computer consulting services, technical support, and long-term information system planning to businesses ranging from small offices to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management staff that can provide businesses with the top service value in the industry.

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  • ProSight Private Cloud Hosting Services Consulting Services
    Engineer ProSight Private Cloud Hosting Services

    Progent's ProSight Virtual hosting services provide small companies a variety of advantages such as lower capital expenditures, savings on operational costs, better management focus, world-class protection, enhanced availability, and regulatory compliance.

  • Consultant Microsoft Azure hybrid cloud solutions Google Cloud hybrid integration Contract Programming Firm
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  • JAVA Programming
    Data Mart Development Company

    If you want to revamp your production web site, create internal websites for purposes such as human resources or worker training, design a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.

  • Datacenter Monitoring IT Consultants System Center 2012 Operations Manager Integration
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  • Engineer Microsoft SQL Server 2014 Computer Engineer SQL Server 2014
  • Engineer Windows Server 2019 Security and Compliance 24/7 Windows Server 2019 Storage Replica Support and Help
  • Engineers Sun Solaris Remote Solaris Online Computer Service Providers
  • Excel 2016 Computer System Consultant Office 2016 Tech Consulting
  • Exchange 2000 Upgrade Consultants Urgent Microsoft Exchange 2000 Upgrade Remote Support
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  • Specialist Exchange Server 2007
    Exchange 2007 Server Consultant Services

    Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to complete your move quickly and affordably. Progent's Exchange Server 2007 support, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.

  • Firepower Management Center Online Technical Support Top Quality ASA 5500-X Firewall with Firepower Technical Consultant
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  • Sales Office Specialists
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    Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that need network service with the flexibility associated with with small firms but which includes effective client interaction, complete documentation, and compliance with corporate IT standards. If your corporation maintains a remote office situated anywhere in California or any region served by Progent's engineers, Progent can offer a broad array of in-person and off-site network consulting services and network design assistance.

  • Immediate Windows, UNIX, Solaris Configuration Windows and Solaris On-site Technical Support
  • Infor SyteLine CloudSuite Personalization Consultancy Infor SyteLine CloudSuite 9.01 Technology Professional
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  • Mac Office Outlook Training Trainer Mac Office PowerPoint

  • Technology Professional Exchange Server Upgrade
    Exchange 2003 to Exchange 2010 Upgrade Consulting

    Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, generate comprehensive documentation of your upgraded email environment, educate your IT team and users to get them up to speed rapidly on Exchange Server 2010, and offer continuing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange 2016.

  • Mac and Windows Information Technology Consulting MacOS and Windows Computer Consulting
  • Microsoft Certified Consultant Services Office 365 Exchange Online and on-premises Exchange Exchange Online Archiving Technical Support Services
  • Microsoft Certified Expert Online Technical Support Windows 10 Pilot Testing Computer Consultant Windows 10 Business Store Portal
  • Microsoft Certified Openings Network Consultants Home Based Virtual Office
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  • Engineer Private Cloud Hosting for Virtual Data Centers
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    Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

  • Microsoft Outlook for Mac Specialists Emergency Word for Mac Professional
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  • NetApp MetroCluster Switchover Specialists NetApp MetroCluster Disk Pools Services
  • Nexus NX-OS Network Consultant Nexus 6000 Switch IT Consultants
  • OS X Consulting 24x7 Online Support Apple OSX Tiger
  • Office 365 AD FS Professionals Support Services Office 365 Exchange Online and on-premises Exchange

  • Microsoft Consulting Best Practices Small Office IT Consultants
    Urgent Access to External Support Databases Internet Networking Consultants

    Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the forefront of network service, performing a broad variety of IT projects for an extensive array of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support personnel. This guarantees that you get not just world-class technical skills, but also a support engineer with field-tested methods for applying technical knowledge to resolve real-world network problems quickly.

  • Office 365 Single Sign On Technical Support 24-Hour Office 365 and iPhones Computer Engineer
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  • Subcontractor Freelance Network Consultants
    Career Microsoft MCSE

    Progent is seeking a variety of on-staff employees including motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCDP or CCIE credentials; and specialists in advanced network design with experience in mobile connectivity, wireless networking, high-availability environments, disaster recovery planning, data protection, and virtual servers. We are also seeking workstation support experts, off-site troubleshooting professionals, and CISSP or CISM accredited security professionals. We are also hiring experienced managers able to operate effectively in our dynamic, virtual office environment. Progent contracts independent consultants with specialized knowledge and field experience in crucial IT topics beyond Progent's main technical focus. Progent's Experts Group hires contractors who can provide advice and development support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of popular operating systems such as Linux, Apple OS, or Sun, or can provide world-class skills in areas such as telecommunications, web site design, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors certified by Progent coordinate with our full-time engineers to provide end-to-end IT services for small company networks.

  • Offsite Managed Backup Service Engineers Offsite Backup Service Services

  • SQL Server 2012 Performance Tuning Setup and Support
    Microsoft Certified Partner SQL Server 2012 xVelocity On-site Technical Support

    Progent can provide the expertise of certified engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and data security professionals to help your business to assess the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

  • On-site Technical Support Meraki 802.11ac AP Meraki MR53 Access Point Network Engineer

  • IT Outsourcing Firm Mid-sized Business
    Cisco Certified Expert Small-Medium Business Professional Services

    Progent provides technical support for mid-size businesses who have 100 to 250 network clients. The medium size business or work group has traditionally been an underserved part of the market for network support services. The cost structures and support delivery practices of major outside service organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to support an IT system whose complexity and sophistication are often similar to the networks of far bigger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office technology and 24x7 server monitoring, dramatically reduces the IT maintenance costs of an SMB while offering the small organization with big-company service from certified, world-class experts with background in a wide array of small business technologies. If your mid-sized organization or small business is looking for levels of network support appropriate for a medium size organization without paying big-company prices, contact Progent.

  • Open Now Consulting Services Exchange 2010 Microsoft Exchange 2003 On-site Support
  • Open Now OS X Remote Specialist OS X Onsite Computer Services
  • ProSight Data Protection Services Consulting ProSight Managed Cloud Backup Services Support and Help
  • ProSight Private Cloud Hosting Services Consultant Services Private Cloud Hosting for Virtual Data Centers Consultant Services
  • ProSight Small Business Private Clouds Professional ProSight Hosting for Virtual Servers Professional
  • Professionals Windows 2008 R2 Windows Server 2008 Hyper-VI Technology Consulting Services
  • Remote Consulting Microsoft Windows 2000 Help and Support Microsoft Windows 2000

  • Co-managed Heldesk Remote Troubleshooting
    Co-managed Help Desk Network Engineer

    Progent offers three essential types of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers convenient access to a dependable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a solid contributor to company performance. Progent's target is to fix rather than simply report problems.

  • Portsmouth Microsoft and Apple Repair Installation
  • Remote Consulting SCDPM 2012 Security SCDPM 2012 Disaster Recovery Setup and Support

  • Technology Professional Dynamics GP Customization
    Dynamics GP Development Engineers

    Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you design reports that allow you to analyze your business more completely, converting uncooked data into valuable management information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver specialized business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.

  • Remote Remote Server Management Professional Technology Professional Remote Server Management

  • NetApp MetroCluster Switchover Engineers
    NetApp MetroCluster Troubleshooting Consult

    Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.

  • Remote Support SPS SharePoint IT Consulting

  • Postini Subscription
    Top Quality Technology Consulting Services Postini

    Email Guard by Postini offers continually updated spam and virus filtering, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a regular Postini license, you can still have access to Postiniís Perimeter Management technology through Progentís E-Mail Guard anti-spam and antivirus aggregation offering. Progentís expert email protection consultants can help you create an email security plan that includes spam filtering and virus defense services and policies.

  • Remote Support Services Security Cisco PIX Upgrade Computer Consultant
  • Remote Technical Support Expert Training IT Training Online Support
  • SCCM 2012 Windows Server Deployment Technical Support Services SCCM 2012 Application Deployment Online Support Services
  • SCOM 2012 Infrastructure Monitoring Remote Consulting System Center Operations Manager IT Services
  • SCVMM 2016 and Nano Server Online Technical Support Urgent Technical Support System Center 2016 Virtual Machine Manager
  • SMS Server 2003 Migration Technical Support Services SMS Server Migration Online Troubleshooting
  • SQL Server 2008 Online Help After Hours SQL Server Online Troubleshooting
  • SQL Server SSAS Technical Support SQL Server 2016 Monitoring Support and Setup

  • CCDP Certified Cisco RADIUS Security Configuration
    Cisco RADIUS Security Remote Troubleshooting

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your changing business needs. Progentís Cisco-Premier network experts support Ciscoís comprehensive family of products aimed at preventing data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user certification, permissions, and accounting from a graphical Web interface.

  • Santa Clara County Subcontractor Microsoft MCA Consulting San Jose CA MCSE Consulting Careers
  • Secure Check Point Series 80 Check Point NGFW Firewalls Cybersecurity Consultancies
  • Server Management Integration Services Server Consolidation Specialists
  • Services Dynamics GP Customization Dynamics GP Customization Consultants
  • Services Network Health Review Technology Professional Network Health Assessment
  • Setup and Support ISA 2004 Firewall Largest ISA 2004 Firewall Support and Setup

  • Technology Professional Microsoft LCS Server
    Microsoft LCS Server IM Support and Integration

    Microsoft Communications Server delivers IM and Real Presence in a scalable, enterprise-grade package offering enhanced security, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved business efficiencies, increased worker productivity, and better IP security with this simple-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your entire corporation.

  • Small Business IT Outsourcing White Papers IT Outsourcing Examples Whitepaper
  • Small Business Security Consulting Services Small Business Integration Firm
  • Small Business Troubleshooting Microsoft, Cisco and Security Certified Experts Small Business Security Consulting Firms

  • SCCM 2007 Troubleshooting Technical Support
    Integration Services SCCM 2007 Troubleshooting

    Progent can help your business to maintain System Center 2007 Configuration Manager to streamline operations, improve compliance, and increase worker output by making sure that critical applications stay current, managing licensing, and monitoring usage patterns so you can make smart purchasing choices. When your organization is set to upgrade your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.

  • Solaris Configuration Solaris Technical Support Services

  • Microsoft Office IT Consulting Firm
    Microsoft Office XP Support Outsourcing

    Progentís computer outsourcing support offerings for small companies feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn IT problems, and producing a company-wide security plan. Progent can help you maximize system reliability and performance via non-stop configuration, redundant network topology, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement coordination, and complete documentation. Progentís IT outsourcing help also includes education for office productivity packages such as Office XP.

  • Solaris Professionals Technology Consulting Services Sun Solaris
  • Specialists BlackBerry BES Server Express BlackBerry BES Server Express Consult

  • Microsoft IT Service Providers
    Microsoft Office XP Technology Consulting

    To provide cost-effective IT services for small companies, Progent offers full-service computer outsourcing plans that give small offices quick access to network expertise without forcing you to recruit, educate, and maintain an expensive full-time computer support staff. Progentís IT outsourcing services offer you an affordable alternative for building a secure and robust environment for your important Microsoft Windows office productivity suites such as Microsoft Office XP and Office 2003.

  • Support and Help At Home Workforce Collaboration Software Technical Support Services Offsite Workforce Collaboration
  • Support and Setup Cisco Virtual Private Network VPN Support
  • Symantec Raptor Consultants Symantec VelociRaptor Security Consulting
  • Tech Support Outsource Windows 8.1 DirectAccess Microsoft and Cisco Consultant Services Microsoft Windows

  • Integration Firm Amazon AWS hybrid cloud integration
    Remote Amazon AWS hybrid cloud solutions Programming Firm

    Progent can provide affordable online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.

  • Technical Support Microsoft Dynamics GP ERP Dynamics GP Software Support and Help
  • Technology Consulting Services Consulting for IT Service Firms Online Support Services Consulting for IT Service Providers
  • Telecommuter Helpdesk IT Consultants Offsite Employees Helpdesk Services Professionals
  • Windows Security Professional Services
  • Top Rated Data Center Configuration Colo Consultant Services
  • Microsoft Exchange Services Portsmouth, VA
  • UCS server Support Jabber Technology Consulting
  • Urgent Network Consulting Company Portsmouth Norfolk 24x7x365 Microsoft and Apple Support Organization Portsmouth Norfolk
  • Portsmouth Virginia Network Design Microsoft Windows
  • VMware vSphere Integration Troubleshooting VMware VCDX Engineers
  • Virtual Server Private Cloud Hosting Specialist Private Cloud Virtual Datacenter Hosting Consultant

  • Cisco Firewall Network Support Service
    Cisco CCIE Online Software Consultant

    Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting ISPs to design, deploy, manage, optimize, and troubleshoot high-availability, scalable connectivity solutions appropriate for public networks.

  • VirtualPC for Mac Help and Support Setup and Support Windows Desktop Simulation on Apple Mac

  • At Home Workforce VoIP Integration Services
    At Home Employees VoIP Consulting

    Progent can assist small and medium-size businesses to implement VoIP solutions to provide their at-home employees the benefit of seamless access to the corporate phone system.

  • Network Services Windows Security
  • Wave 2 wireless controller Online Help Wave 2 wireless controller Outsourcing
  • Windows Server 2008 R2 Information Technology Consulting Windows Server 2008 BranchCache Consultants
  • Windows Server 2016 Failover Clusters Professionals Windows Server 2016 Failover Clusters Technical Support Services

  • Specialist Email Black Lists
    Consulting Services Email Anti-fraud Intelligence

    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

  • Windows Server 2016 upgrade Network Engineer Windows Server 2016 Virtual Machine Load Balancing Support Services
  • XenApp Technical Support Citrix XenApp Datacenter Online Support Services
  • Remote Help Desk Consulting Services Portsmouth Norfolk
  • ransomware response and recovery Consulting 24x7 ransomware protection Consulting Services

  • Microsoft Solutions Framework Project Methodology Design Consultants
    Microsoft Company-wide Standards for Best Practices Tech Services

    Progentís staff of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional background, at the forefront of network service, performing a wide variety of technical tasks for a large array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support team. This ensures that you get not only expert technical capability, but also a consultant with proven approaches for using technical knowledge to repair actual IT problems rapidly.

  • virtual desktop delivery Services After Hours Citrix XenDesktop desktop virtualization Specialists
  • wireless IP phones and Cisco Unified Communications Manager Consulting Aironet Remote Support

  • Nexus Switch Upgrade Support Outsourcing
    Nexus Switch Upgrade Remote Support

    Cisco Nexus series switches are intended to provide the speed, expandability, resilience, virtualization support, density, security and manageability needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting expertise to help your business to plan an optimal network architecture, set up pilot environments to validate your network design, deploy Nexus switches, define and enforce effective policies, run security and compliance assessments, set up advanced monitoring and alert systems, fully utilize resources by means of virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced zero-downtime capabilities incorporated into Nexus switches. Progent can also assist your business to upgrade non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.


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