Quick, Low-cost Remote Computer Assistance for Portsmouth, Virginia Small Businesses
For more than two decades, Progent has specialized in providing world-class computer support services to clients who have small-business budgets. Progent has developed a unique service solution that includes a cost-effective, tightly connected virtual office network, custom remote troubleshooting tools, a large team of engineers accredited in a broad array of IT practice areas, a Help Desk service model that maximizes efficiency and guarantees follow-up, a global group of remote troubleshooting professionals, in-person service availability for the majority of most zip codes in the U.S., and a corporate culture focused on fixing network issues in the shortest time and at the least cost to clients.

For mid-size and large companies, Progent offers co-sourcing support to add to the technical skills of your in-house IT support staff. Co-sourcing can cut costs and help meet schedules for big IT initiatives such as software development, disaster recovery planning, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to accredited experts to assist your business to plan and implement your cloud computing strategy.

Key Practice Areas Serviced by Progent for Business Networks in Portsmouth, Virginia
Progent offers the services of qualified experts for all aspects of information technology found in small companies and local governments. Technologies supported by Progent include:

Service Delivery Options for Portsmouth, Virginia Businesses
Progent offers a selection of alternatives for providing small and midsize companies and local governments with affordable IT services for troubleshooting, system architecture, and network management outsourcing. Progent's model for delivering computer support services is based on the Help Desk operational structure familiar to larger IT groups. Progent's Helpdesk Support Model ensures rapid response, thorough activity records, reliable follow-through, and tight cost control for a range of network support delivery options that include online troubleshooting, in-person help, and top-level consulting.

  • Remote Service
    Progentís Technical Response Center provides emergency and routine online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support experts can assist clients to troubleshoot and repair network issues without the cost or delay of travel for onsite service visits. The experience of Progent's IT engineers allows them to resolve the majority of IT issues rapidly. For the most challenging issues, Progent's depth of knowledge allows the support team to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-based registration process for first-time clients to address urgent situations and Progent bills per minute with no startup fees or time minimums, so you pay only for the support you receive. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Find out additional details about Progent's online computer troubleshooting services.

  • On-site Support
    Progent offers on-site technical support for signed-up customers in major metropolitan areas in the United States. Progent's onsite support technicians can operate in conjunction with Progent's online service engineers to deliver small and midsize companies the best of both worlds: hands-on support technicians when you require them plus the remote help of Progent's worldwide staff of IT consultants, security specialists, and business software programmers. The wait time for in-person service visits is typically under 24 hours. There is no sign-up or retainer fee for registering as a Progent client for onsite support. Find out more details about how to register for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent offers call desk services at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems. To learn more, see Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small and midsize companies affordable access to world-class IT professionals who can provide help with critical technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network security engineering, high availability it system consulting, virtual server strategies, plus integration, programming and support for small business applications such as financials, ERP, reporting, CRM, and productivity suites. Progent can provide assistance with one-shot projects including office moves and major system migrations, longer term projects like business information software programming and customization, relational database application development and DBA support, and web development, on-going support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and system administration, or urgent services such as data restoration and malware removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting services for all of a small organization's production servers in a setting that not only provides the top level of dependability and expandability but that is also simple for customers to migrate to a different support firm or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting service is structured around mature virtualization technologies that allow businesses with multi-vendor networks to save dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class dependability and an unparalleled degree of vendor independence. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally managed solution, can support the multi- OS and loosely standardized networks common with smaller companies, and retains control of the software in the client's possession so that moving to a new virtual system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting service while still offering all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide expert online consulting support to help businesses of any size integrate their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that combine on-premises IT assets as well as public cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require important software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security companies to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Portsmouth, Virginia Businesses
Progent's size, scope of information technology expertise, and experience with enterprise IT consulting allow small businesses to avoid the pitfalls related to excessive dependence on small support organizations or freelance consultants.

Teaming with Progent's Experts allows your business to:

  • Prevent Excessive Dependence on Individual Support Consultants
    For IT support, small companies often depend excessively on freelance engineers. Though freelance support engineers carry lower expenses than larger IT service organizations and can typically bill nominally lower rates, freelancers are sometimes too overworked to respond quickly to critical network problems. If a freelance engineer is occupied with different customer, ill, on vacation, or in class, the lack of backup personnel may force your company to go without assistance during a crisis. The more your company grows, system downtime or problems with line-of-business programs get more expensive. The money you thought you were conserving on a freelancer can be eaten up fast due to lower productivity. Also, when freelance consultants encounter new technologies, the unavailability of a large consulting group to count on for advice forces them to train in place while your business winds up with the bill for their continuing training.

  • Gain Access to Certified Professionals in Advanced Information Technology Solutions
    The majority of small service firms or independent consultants who concentrate on small company IT consulting may excel at delivering connect-the-dots solutions but don't have the background to work cost-effectively with complicated network infrastructures with a variety of platforms, numerous sites, Voice over IP implementations, mobile workforces, integrated financial and analytical software, eCommerce, and custom line-of-business applications. Progent's background with worldwide enterprises and Progent's extensive staff of specialists can be valuable to your business because big-company networks are inherently complex, support problems require thorough knowledge in many technical disciplines, and achieving a high degree of stability, availability, and protection calls for enterprise-tested best practices.

  • Create a Firm Foundation for Growth
    Small companies often begin with an IT system implemented on a tight budget. Without a carefully designed architecture, a series of improvised repairs commonly get tossed on top of a weak foundation. As a business evolves, reliability and scalability problems can undermine the success of the organization. These environments need thorough evaluation, smart strategic analysis, and in-depth experience to upgrade to an IT infrastructure that can act as the reliable foundation to meet current business requirements and ease future growth.

  • Partner with Solution Consultants, Not Product Resellers
    Small companies need guidance and insight to navigate through an increasingly complicated maze of technology options available for accelerating business growth and enhancing productivity. Businesses do not need a network consultant or support organization that attempts to promote products. Progent avoids conflicts of interest by not selling any products. Progent sells services exclusively. This permits Progent to match consulting support services with the genuine interests of customers. Mixing network support and product reselling can lead to a conflict where the proposed solution is built around a preselected technology rather than being based on the actual needs of a customer.

How to Contact Progent
In case your Portsmouth, Virginia company wants to contact Progent for IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Support
For immediate online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent has been delivering SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 deployment.

  • Meraki MR72 Access Point Consultant Meraki Outdoor APs Support and Help
  • Meraki Wi-Fi AP Technical Consultant Meraki CMX Network Consultant
  • Microsoft Certified Partner Exchange 2000 Server Upgrade IT Consultants Microsoft Exchange 2000 Upgrade Network Consultants

  • Oracle database administration Technical Support Services
    Oracle DBA Engineer

    Progent offers affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and ASM file/volume manager.

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    Sarbanes Oxley Compliance Consultant Services

    For large organizations, Progent can supplement internal IT staffs by providing world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a transparent nearby supplement of enterprise network management. Progentís enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows. Progent can offer field engineers and technicians to help with a site move or branch move, or a network designer to assist with building or utilizing an Internet Data Center or Hosting Facility.

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    Sun Solaris Upgrade

    Progent can help you to plan and execute a smooth transition from a Solaris-powered IT environment to a network powered by Windows and suited for supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your information and reduce productivity disruption by designing an effective transition strategy that preserves your current investments in Solaris software and technology. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, migration strategy and testing, MS Exchange migration expertise, data and application software migration, and processor and media migration and economization.

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  • Microsoft Experts Exchange 2003 Server Upgrading Exchange 2003 Professionals

  • 24-Hour Support Outsourcing OS X and Cisco
    24/7 macOS Network Services

    Progent's Mac support consultants can help you with a wide array of network infrastructure areas such as system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless networking. For business networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of planning, configuring, and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your business goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.

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  • Support Services Linux Network Monitoring
    Nagios for Linux Engineer

    Nagios and MRTG are powerful, free monitoring tools that operate on Linux and can be used to monitor UNIX environments, Windows systems, or multi-OS systems where the Linux OS and Windows coexist. Nagios allows system support engineers to track system services such as SMTP, HTTP, FTP, and PING. MRTG allows you to track the traffic in and out of SNMP network devices such as servers, routers, and switches. Progent's network monitoring experts can help you use both these utilities to tune and repair your system.

  • Microsoft MCDBA Remote Support Job Openings Victoria, Australia 24-7 Computer Consultant Job
  • Microsoft MCP Remote Support Job Opportunity Contractor Jobs Microsoft Certified Remote Support Sydney
  • Microsoft MCSA Subcontractor Job Cisco CCNA Contract Job Opportunities

  • Urgent Contract Microsoft Consultant Contract Jobs
    Work From Home Job Contract Web Consultants

    Progent's Experts Group offers consulting in important areas including Macintosh integration and applications; Consulting for Linux-powered, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and specialized program support; CIO, business analyst, and project management outsourcing; Custom program development and deployment; Web site, electronic business, Electronic Data Interchange, and client portal development and integration; SQL management and performance help; Management intelligence expertise; and Telecommunications architecture consulting.

  • Microsoft MCTS Consulting Telecommuting Job Danville, CA Lafayette, CA Microsoft MCTS Consultant Open Positions
  • Microsoft Office 2000 Support Consultant Microsoft Office Computer Specialist
  • Microsoft Teams SIP trunking Consult Microsoft Teams with Office 365 Engineers

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    CRISC Certified Network Risk and Information Systems Control Architect Engineers

    Progent offers the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution following leading practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.

  • Microsoft Windows 10 Technology Professional Microsoft Windows 10 Consultancy
  • Microsoft Windows 2003 Consultants Computer Consulting Microsoft Windows 2003

  • Barracuda Backup Planning Troubleshooting
    Professionals Barracuda Backup LiveBoot

    Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help you to plan, integrate, manage and troubleshoot a BDR solution based on Barracuda technology.

  • Microsoft Windows Server 2012 R2 Consultant Services Windows Server 2012 R2 Private Cloud Engineer
  • Microsoft Windows Small Business Server 2008 Services MS Windows Essential Business Server IT Consultants
  • Modern Network Security Remote Technical Support ProSight ASM Endpoint Protection Consultant Services
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  • Nephilim ransomware recovery Engineer Dharma ransomware recovery Specialists
  • Net Framework Programming Companies Reporting Web Parts
  • Help Desk Computer Specialist
  • Network Consultants Aironet 3700 Access Point Aironet 3600 Access Point IT Consultants

  • Support VPN
    Cisco Virtual Private Network Online Consulting

    Cisco's security and offsite connectivity solutions for small to medium sized businesses offer a full range of easy-to-administer protection hardware and software to help protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.

  • Portsmouth Norfolk Expert Help Desk
  • Network Consulting Office 365 Portal Exchange admin center Remote Troubleshooting
  • Network Performance Optimization Network Engineer After Hours ProSight Infrastructure Management Integration Services
  • Offsite DPM Data Backup Service Remote Troubleshooting Microsoft DPM Offsite Data Backup Service Troubleshooting

  • Hybrid Office 365 integration Setup and Support
    Office 365 migration PowerShell Support and Integration

    Progent can help you to understand the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud products and services.

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  • Microsoft Network Information Technology Outsourcing Firms Portsmouth Hampton
  • On-site Technical Support CallManager Unified CM and Exchange Computer Consulting
  • On-site Technical Support Threat Management Gateway 2010 Support Forefront TMG Firewall




  • Les Kent has a 35-year history of successful network integration, corporate administration, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions during his time as as a network designer, programmer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and global corporations.

  • On-site Technical Support Windows 7 Integration Windows 7 Evaluation Network Consultant
  • Online Crystal Reports Training Professional Microsoft Certified Expert Online Windows Desktop Training Software Consulting

  • Top Ranked Cloud Backup Security Technical Support
    24/7 Offsite Automated Backup Services Consult

    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical data, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information.

  • Onsite Technical Support SQL Server 2014 Performance Tuning 24 Hour IT Consultants SQL Server 2014 Database Migration
  • Open Now Microsoft Exchange Hosting Engineer Professional Microsoft Exchange Hosting

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    Professionals Shared Help Desk Ticketing

    Progentís Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

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  • Private Cloud Hosting Consultancy Top Private Cloud Services Engineer

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    Microsoft Office 2000 Implementation Consulting Companies

    To deliver economical network services for small businesses, Progent has developed comprehensive computer outsourcing plans that offer small businesses quick access to network expertise without requiring you to recruit, train, and maintain a large in-house computer support team. Progentís IT outsourcing packages offer you an affordable way for creating a protected and reliable environment for your important Windows office productivity suites including Microsoft Office XP and Microsoft Office 2003.

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  • PIX 500 Firewall Remote Support Services
    Cisco PIX 500 Firewall Migration Consulting Services

    Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt next generation firewall products from Cisco. Progent's Cisco-certified experts can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls based on industry best practices.

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  • Professionals Windows Server 2019 High Availability Windows Server 2019 and SCVMM Integration Support
  • Progent Small Businesses Computer Specialist Progent Startup Companies Consulting

  • VMware NSX Topology Consultant Services
    VMware vCloud Suite Consultants

    VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high degree of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can generate reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

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  • Portsmouth Newport News Microsoft Network Network Recovery
  • Ransomware Recovery Services ProSight Remote Network Management Specialist
  • Redhat Linux IT Consultants Gentoo Linux Integration Services

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    CCDP Certified Aironet 3700 Access Point Technology Consulting Services

    Progent's Cisco-certified wireless consultants can help businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, range, capacity, expandability, security compliance and ease of management needed for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and onsite support for end-of-life and current 802.11ac Aironet access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.

  • Remote Consulting SQL Server 2016 Disaster Recovery SQL Server SSAS Support
  • Remote Support Services Aironet 1600 Access Point Professional Aironet Ruggedized APs
  • Remote Troubleshooting Data Protection Manager 2016 and Azure Data Protection Manager 2016 Security On-site Support
  • Remote Workers Collaboration Online Support At Home Workforce Collaboration Software IT Consultants
  • SCCM Intune Integration Support Microsoft Configuration Manager Outsourcing
  • SCCM Upgrade On-site Support Computer Consultant Microsoft Configuration Manager
  • SCOM 2012 Cloud Monitoring Support Outsourcing SCOM 2012 Fabric Monitoring Support and Setup
  • Microsoft and Apple Service Providers Portsmouth Hampton
  • SCOM 2012 R2 Support SCOM Resource Pools Online Troubleshooting

  • Windows 2019 IT Consultant
    Technology Consulting Windows 2016

    The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in designing and building seamless, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís IT support can help you with planning, installing, administering, and supporting Windows Server systems that increase the productivity of your IT network. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.

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  • SQL Server 2019 on Linux Online Help Consulting SQL Server 2019 Always On
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  • Security Firm Juniper SA700 SSL VPN Audit Juniper SA6500 SSL VPN
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  • SharePoint Server 2007 Consulting Services Office SharePoint Server 2007 On-site Support

  • Cisco Experts ASA and PIX Firewall Online Technical Support
    Cisco Certified Experts ASA Firewalls IT Consulting

    Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX 500 or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

  • SharePoint Server 2007 Remote Support Microsoft Experts Specialists SharePoint Server
  • Solaris Security Auditing Solaris Security Tech Services
  • SonicWall NSA 3650 Firewall Network Security Auditor SonicWall Gateway Security Suite Security Auditor
  • Specialist Infor SyteLine CloudSuite Doc Trak Infor SyteLine CloudSuite Implementation Consultants

  • SCCM 2012 Intune Integration IT Consultant
    SCCM 2012 Windows 2010 Provisioning Information Technology Consulting

    Progent can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy change management platform or assist you to enhance your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.

  • Specialists Ubiquiti UniFi Security Gateway Ubiquiti UniFi Mobile App Specialists
  • Support Organizations Microsoft EMail Systems Engineer Microsoft Exchange Server
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  • System Center 2012 Operations Manager Technical Support Support and Integration Datacenter Monitoring
  • System Center 2016 Computer Consultants System Center 2016 Operations Manager Integration Services
  • System Center Operations Manager IT Consulting System Center Operations Manager Online Troubleshooting

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    scom 2016 ACS database Network Consultant

    Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for key applications by offering unified, mixed-platform tracking of physical and virtual infrastructure deployed across local systems and cloud environments. Progent's consulting group can provide world-class online and onsite support to assist businesses of any size to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from older releases or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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  • Technology Consulting 2900 Router 24x7 ISR Router On-site Support

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    Microsoft Certified Partner Knowledge Transfer IT Consultants

    Progent is committed to information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent has few competitors. Small businesses who work with trusted freelance consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and productive.

  • Portsmouth Computer Outsourcing Consultants Help Desk
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  • Top Amazon Marketplace Web Service development Contract Programming Amazon Marketplace Web Service development Programming Firm
  • Top Quality Consulting Lync Server 2013 and Active Directory Lync Server 2013 high availability Consultant Services
  • Top Quality VPN Support and Setup Top Cisco Virtual Private Network Technical Support Services
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  • VMware Cross vCenter NSX Engineers Professionals VMware NSX Private Cloud
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  • VMware Site Recovery Manager Professional Consultancy VMware NSX Architecture
  • Virtual Helpdesk Help and Support Outsourcing Extended Service Desk

  • Windows Server 2012R2 Cloud Consulting Services
    Windows Server 2012R2 Configuration Manager Integration Services

    Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan.

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  • 24-7 Cisco Firepower 2000 Series Firewalls Computer Consultant
    Cisco Firepower AMP Professionals

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

  • Windows Desktop Simulation on macOS Consultants VirtualPC for Apple Mac Technical Support
  • Windows Server 2003 Consulting Best Microsoft Windows 2003 Integration Services

  • wireless VoIP phone integration Professionals
    wireless IP phone upgrades Consultant Services

    Progent's Cisco wireless VoIP phone configuration consultants offer online and onsite assistance to help you build and maintain a Cisco wireless IP phone solution by providing services that can range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

  • Windows Server 2008 R2 Technical Support Outsourcing Windows Server 2008 R2
  • Portsmouth Newport News Migration Consultant Windows Security
  • Windows Server 2012 R2 upgrade Engineers Windows Server 2012 R2 Private Cloud Professionals
  • Windows Server 2012R2 Multitenancy Computer Consultant 24-Hour Specialists Windows Server 2012 R2 Active Directory
  • Windows Server 2019 Hybrid Integration Online Consulting Windows Server 2019 Encrypted Networks Consulting
  • Network Consultants Microsoft and Apple Portsmouth Newport News
  • Windows SharePoint 2007 Services Consulting Top Quality SharePoint Server 2007 Integration Support
  • Windows Virtual Desktop for Mac Consulting Outsourcing Windows Applications on Apple Mac
  • Windows and Solaris Remote Support UNIX, Windows Professional
  • Work at Home Video Conferencing Consulting Services Offsite Workforce Video Conferencing Information Technology Consulting

  • Technology Consulting Services Great Plains
    Support Outsourcing Great Plains Migration

    Key features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license only the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to business information, the ability to integrate information from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to develop custom programs. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.

  • Portsmouth IT Consultants Microsoft Windows

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