Progent can provide the support of an accredited consultant with expertise integrating products from the leading video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your current investment and optimizes the business value of your information system. Progent also offers the expertise of infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a network that delivers the performance, reliability, protection, and expandability required to accommodate your video conferencing/telepresence environment.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of vital devices.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the security disciplines covered under GIAC certification including auditing infrastructure vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain the full advantages of adding smart traffic control to their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities that make your IT network sufficiently available to accommodate real-time requirements, expandable to support growth, secure enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize system operations. Progent's Cisco certified engineers can show you how to pick out and deploy Cisco switches appropriate for your company. Also, Progent's CISSP certified security specialists can help you develop a comprehensive protection plan and set up Cisco Catalyst switches so they help support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
For small companies considering Progent's network support outsourcing, design expertise, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Progent's Microsoft-certified failover clustering experts can help businesses to assess the advantages of utilizing Microsoft Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and help you to streamline the administration of clustered servers.
Progent's Microsoft certified experts offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software quickly and reliably to specified users, lower product expense and stay compliant by understanding patterns of usage, enhance Windows protection by improving your awareness of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management functions incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including software and appliance inventory.
Progent offers remote and on premises consulting to help you with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and implementing a comprehensive BI environment. Progent's management reporting experts can help you to maintain your current BI system, help you to upgrade databases and applications from a legacy reporting platform to a modern one, and provide custom remote training to meet your specific needs. Progent's management reporting consultants can provide expertise in all popular business intelligence reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft certified IT support experts. With Progent's economically priced network support packages, mid-size organizations can select a simple co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small company information systems world-class reliability, protection and performance.
Progent's veteran team of IT consultants and application experts have years of experience providing online and on-premises assistance for organizations of any size who need to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent has the range of skills to solve network issues that involve multiple vendors and that entail a mix of older and up-to-date technology. Progent offers budget-friendly online expertise to assist you with any stage of designing, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to handle particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and use Android phones to maximize their business value.
Progent's wireless site survey services help you to design, deploy and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless network and on-premises survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information.
Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server for your environment and can help you to plan and carry out a deployment of Microsoft Lync Server that consolidates the control of IM and Presence and improves the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to perform a smooth upgrade to Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and offer webinar training and ongoing technical support for Lync and other Microsoft platforms.
Progent's Microsoft-authorized experts can help you evaluate the economic case for deploying SharePoint Portal Server 2007, advise you on the most appropriate version of Microsoft SharePoint for your application, provide configuration and integration services, help you to install MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint 2007, develop a company-wide security strategy that includes portal solutions, and provide troubleshooting and Help Desk services.
A cornerstone of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which facilitates automated alerting and rapid incident response.
Progent's data protection experts can assist you to create, deploy and manage a backup solution based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to protect against data loss caused by user miscues, software errors, ill-intentioned insiders, and external attacks like ransomware.
For mid-size companies who need network consulting services, Progent offers an array of options including local help, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation support, application development, and expert consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers professional in-person help for fixing technical problems quickly and economically.
Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion checks without the knowledge of your company's in-house network support staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion incident alerts and event history analysis are properly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks common to modern strains of ransomware.
Progent can help your business to design a migration to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent offers remote guidance from NetDocuments experts who can help legal departments and law firms to design, deploy, manage, optimize, or debug a document management system (DMS) solution powered by NetDocs.
Progent can provide cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent offers affordable online assistance to help your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the business value of your information system.
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration support. Allowing productive co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to offer world class assistance to businesses that depend on these platforms to keep their strategic edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent has extensive experience delivering a full-spectrum of remote IT support and emergency repair services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in providing advanced remote network support and has delivered IT support to organizations in every state. Remote support saves travel costs and solves problems more quickly than onsite support.
Stealth intrusion checking is a key part of any comprehensive IT system security plan. Progent's security experts can run thorough penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event history analysis are properly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware.
Configuration Manager automates software deployment at scale, centralizes compliance settings control, inventories network assets, protects against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.