Progent's Microsoft-certified consultants can provide low-cost remote and onsite help to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your new messaging system, train your IT team and users to get them up to speed quickly on Exchange Server 2010, and offer ongoing management consulting and technical support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent's Microsoft certified consultants can assist you to pilot Microsoft Windows 7 to confirm application compatibility and to check its performance and reliability working in your environment. Progent can also show you how to evaluate the likely business advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to design and implement a smooth deployment of Windows 7 from a an older release of Windows.
For enterprises with branches in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support experts and authorized Cisco network consultants offer a range of network support services such as project planning, SOX compliance, office moves, enterprise security, network architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent network architect can show you how to plan a multi-site information system that makes efficient use of co-location facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help large corporations design, integrate and maintain massive rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco products for connectivity solutions that combine basic, high-performance, integrated, and remote networking.
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 offered by Progent include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration technical help.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of skill that information security professionals are expected to master. It gives executive management the assurance that consultants who have qualified for their CISM credential possess the background and capability to deliver effective security management and consulting services.
Microsoft Communications Server provides Instant Messaging and Real Presence in a scalable, enterprise-grade solution offering advanced protection, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer online and onsite configuration support and troubleshooting help for your Office Communications Server deployment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add business value to your IT system
The cluster feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and administration of clusters that provide improved levels of system dependability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, revamped configuration and installation, improved cluster management, new cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of Windows clustering, plan and execute a deployment, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and validate a business continuity procedure.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2K Servers and can simplify network management, offer technical support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up pilot installations to reduce the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and software compatibility issues.
Progent has over two decades of experience deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist your organization to plan, configure, support, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can help you to upgrade to the latest version of Microsoft System Center from an older release or from a third-party datacenter management platform to deliver the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and application performance monitoring.
Progent is one of the most qualified network consulting companies for designing email solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies receive the full benefits of Exchange 2000 for typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Progent's management team includes seasoned veterans with years of experience providing network consulting services, technical support, and strategic IT planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent has assembled a management team that can provide customers with the best service value available anywhere.
Progent can deliver a wide array of affordable online and onsite support services to assist you to deploy, manage, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services to support Windows 11 such as cloud solutions, mobile management, telecommuter connectivity, security and compliance, centralized provisioning, and Help Desk Call Center support services.
Progent's team of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, at the forefront of network support, executing a wide range of technical projects for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support staff. This guarantees that you get not only world-class technical help, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world IT problems efficiently.
Progent provides customers the services of engineers who have earned some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their computer service consultants have accredited testing as well as extensive real-world experience so that Progent's customers can use Progent's support with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor assistance than is available to non-certified service providers, enabling Progent to offer clients a better class of computer service. In other cases, major certifications such as CISSP or ISSEP for network security can aid corporate customers to demonstrate compliance with regulatory demands by engaging the services of accredited industry professionals.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's remote connectivity and smartphone synchronization experts can help you to plan and configure connectivity solutions for off-site desktops, laptops, and smartphones so they work seamlessly with your information network, allowing you to optimize the efficiency of your off-site workforce.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to modify your existing SCCM 2012 environment to support your changing IT needs. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent is one of the most expert network support companies for integrating email and messaging solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses get the full benefits of Exchange 2000 under common situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Progent's engineers can provide a range of technical services to assist companies of any size to install, administer, and troubleshoot environments that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's experienced project management consultants can help set up testing environments to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment projects following industry best practices.
Progent has created special security packages designed to deliver larger institutions an impartial and thorough security assessment from a team of premier security engineers. All Progent's network security evaluation packages feature a suite of services including automated scans from within and from outside your company firewall, expert interpretation of scan results by accredited security engineers, production of a paper documenting the results, plus an interactive concise executive outbrief and an extensive interactive outbrief for in-house IT engineers.
Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains family, provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is easy to install and integrate, and with its segmented design you can license only the capability you currently require, with the ability to add clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP Software support engineers can help you install, configure and manage Dynamics GP 2010 and also earlier editions of Dynamics GP/Great Plains.
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity environment that spans your on-premises and cloud-based resources and protects any user anywhere with any device.
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get an objective network security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your network from outside your firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert executes a system scan from a secure computer within your company firewall to determine vulnerabilities to inside threats. Both security inventory packages are configured and run from a protected external location.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to configure, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis package based, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you can license only the functions you currently require, with the ability to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can show you how to deploy, customize and administer the latest release of Dynamics GP or upgrade smoothly from an earlier edition.
Progent offers fast online access to Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network via advanced remote diagnostic utilities to provide quick and economical analysis and repair of urgent network infrastructure issues.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and troubleshooting services to assist you to design, configure, manage, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and implement hybrid environments that integrate local and cloud-based services and that deliver seamless connectivity, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.
For businesses with a mix of Mac and Windows desktops, there exist two basic alternatives for running Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based PC to use Microsoft Windows programs and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so you can use Windows programs directly. Progent's Mac technology consultants can help your company to manage these solutions for running Windows programs on your Apple Macs and can in addition help your organization to assess and configure other products for Windows PC simulation.
Progent's Meraki wireless access point consultants provide remote and on-premises support to assist businesses of all sizes to plan, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical access, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity solutions that guard a small office against modern threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources distributed across multiple physical datacenters and various clouds.
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises expertise, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless intranet solution.
Cisco has developed a full array of routers that includes appliances designed to deliver the security, performance, and availability required by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Progent wants to hire full-time, results-oriented Microsoft certified engineers with MCSE credentials; Cisco accredited system engineers with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or comparable security credentials; and high-end system design experts with experience in mobile solutions, wireless connectivity, high uptime, business continuity, data preservation, and virtual servers. Progent also is hiring employees to work on our staff of helpdesk service technicians and remote support professionals. Also, Progent is hiring talented managers able to operate productively in our fast-paced, virtual office culture.
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup/restore plan built around MSP360 software. MSP360 offers file or image backup/recovery for VMs and physical computers, supports all leading public clouds, and allows businesses to create a data protection solution with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human miscues, computer errors, malicious users, and malware assaults such as ransomware.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and debug firewall environments based on Cisco ASA firewalls with Firepower Services.
Progent's Microsoft-certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and troubleshooting offerings include network design, deployment, documentation, local and off-site support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Microsoft CRM helps small businesses nurture profitable client interactions. Integrated Sales and Customer Service components enable in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer support data.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Progent's Windows 11 experts can provide a range of services for Windows 11 such as cloud integration, mobile management, telecommuter access, security and compliance, automated provisioning, and Call Center services.