Progent can provide affordable online consulting to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Remote management cards give IT administrators complete control over a server without the requirement for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical assistance. Progent has experience with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop environment that improves the business impact of your information network; integrate XenDesktop technology with your servers, end-user devices, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also train your network managers to adhere to industry leading practices to manage your XenDesktop solution effectively.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business more complete technical solutions for your IT network.
Progent's wireless consultants can help small companies design, choose, pilot, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of protection that equals or excels wireline interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and install the wireless connectivity technology that align best your company requirements.
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a complete array of manageable protection products to help safeguard your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate goals.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble effective test environments, the lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small organizations to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, backup/restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist you to plan and validate a sensible business continuity plan that matches your business goals and budget. Progent's disaster recovery specialists can help you to architect, deploy, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's certified Office and Microsoft 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers fast return on investment and promotes better business outcomes. Progent can assist you to interface Office or Microsoft 365 applications with each other and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility issues between various versions of Microsoft Office desktop and offers live online training to individual users and groups.
Progent's Cisco-certified CCIE network infrastructure experts can help your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
The Progent Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to configure proper test systems, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective pilot systems, the lab cuts capital costs and engineering risk and helps keep critical network initiatives on schedule.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet system.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
With Catalyst switches for small and medium-sized companies, Cisco allows companies to gain all the advantages of bringing smart traffic control to their networks. Cisco's switching product line allows you to enable features that make your network infrastructure sufficiently robust to accommodate real-time needs, expandable to facilitate future growth, safe enough to guard restricted information, and designed for differentiating and controlling traffic flows to streamline system performance. Progent's Cisco certified engineers can help you pick out and integrate Catalyst switches that make sense for your company. Also, Progent's CISSP certified security specialists can help you develop a strategic security policy and set up Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent's Wi-Fi IP phone configuration experts offer online and on-premises assistance to help your organization build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent wants to find fulltime, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers with Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or equivalent security credentials; and advanced network architecture consultants with a background in mobile solutions, wireless connectivity, high uptime, workplace recovery, information protection, and server virtualization. Progent also is looking for employees to join Progent's team of desktop support technicians and remote support experts. Also, Progent is seeking talented administrators who can operate effectively in our fast-paced, virtual office culture.
Progent's management team consists of seasoned veterans with years of experience delivering network consulting services, troubleshooting, and strategic information system planning to businesses ranging from small offices to global enterprises. Great support calls for great people, and Progent is proud to have put together a management staff able to provide businesses with the top service value in the industry.
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Windows Server 2008 represents a major step forward in making information systems more protected and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved environment for web publishing. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering services.
Progent's Microsoft-certified Windows Server 2003 consultants offer network support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support offerings include system design, deployment, project management, in-person and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and flexibility that accelerate output of on-site, remote, and mobile workers. Progent's network experts can provide cost-effective remote engineering, troubleshooting, and education services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your network.
Microsoft Windows SUS allows information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Software Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent offers the support of certified engineers as well as experienced database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and data security consultants to help you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Even if your company has a small computer services staff and a limited technology budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and servers up and running.
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's economically priced IT service packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to offer small and midsize business information systems world-class availability, protection and productivity.
Cisco Nexus series switches are engineered to provide the speed, scale, dependability, cloud readiness, capacity, security and manageability needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting expertise to assist your business to design an efficient switch topology, build test environments to validate your switching solution, deploy Nexus switches, create and implement effective policies, perform security and compliance evaluations, configure proactive monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime features incorporated into Nexus switches. Progent can also help you to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
If your business runs a UNIX or Linux environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can help your whole organization in a broad range of security topics such as security administration practices, security design and models, connection management systems and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations provide IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to deliver effective security management and consulting help.
Progent offers nationwide online phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online network consulting offers optimum return for your information technology dollar by protecting client productivity and limiting the hours billed for network repair services. Advanced online access technology and experienced service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISA certified security specialists to help with the most difficult system issues.
Progent's colocation center IT services are intended for companies with equipment located at IDCs or data center colo hosting sites and requiring on-demand on-site assistance at the co-location site as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of IDC and data center and colo consulting services such as network architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and communications networking, design and deployment of non-stop systems, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server and storage clustering systems.
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and management of wireless access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to collect information concerning your current antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup/recovery system that minimizes your vulnerability to ransomware and meets your business needs.
DoubleTake/Carbonite Software offers a family of products intended to provide small companies a range of cost-effective solutions for backing up and recovering vital workloads such as Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small company information systems to create an advanced state of availability and business continuity readiness at an affordable cost.
Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's network professionals can assist you to analyze the potential advantages of Hyper-V-based server virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network architecture for smooth performance with virtualization technology, help you in migrating to Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and manage Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, design and test disaster recovery processes that optimize network uptime, and provide continuing consulting and technical support including affordable remote repair and comprehensive Help Desk services.
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent's team of expert programmers, database architects, and program managers can assist enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also offers expertise with web development technologies and can help businesses to build, enhance, repair, or port web applications to utilize the latest advances in web technology.
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a disaster recovery/business continuity plan.