If your business has a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can help your whole organization in a broad range of security areas including security administration procedures, security architecture and strategies, connection management products and methodology, software development security, business processes security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations give IT management the assurance that consultants who have earned their CISM or CISSP certification have the experience and theory to offer world-class security management and engineering help.
Progent's virtual classroom webinars provide small companies the cost savings, ease, and versatility of online seminars and the proven pedagogic methods of expert teachers who utilize advanced collaboration software to reproduce live, interactive classrooms. Progent can provide remote training for popular desktop software including components of Microsoft Office such as Excel, Word, Publisher, and Visio: MS Dynamics business accounting and analytics products including Microsoft Dynamics GP; plus additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to match your unique company needs. Progentís Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration services for secure, company-wide resource sharing plus integration with CRM programs.
Progent's Microsoft Certified engineers offer world-class support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server 2007 installations or updates and can supply local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST systems for survivability.
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization technologies that enable small businesses with mixed- platform environments to save significantly on the expense of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Lync 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your management team and users. Progent offers expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can help your organization to assess the value of Ubiquitiís UniFi technology for your business and assist you to plan, install, administer, and troubleshoot your UniFi ecosystem.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from legacy versions of VMM, develop processes for creating and installing VMs and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Progent provides consulting for security evaluation software such as Microsoft Baseline Security Analyzer for performing a variety of automatic system testing scans to identify potential security problems. Progent has extensive experience with security analysis tools and can show you how to understand audit reports and respond appropriately. Progent can show you how to build security into your company operations, configure auditing applications, plan and deploy a protected network environment, and suggest procedures to optimize the safety of your network. Progent's security professionals are able to assist you to configure a firewall, implement safe remote connectivity to email and business applications, and integrate virtual private network. Progent's qualified security consultants can test the security of web software and can conduct comprehensive security assessments of company-wide security to validate your organization's compliance with key international security standards such as HIPAA, NIST, and ISO 17799.
Network monitoring commonly entails observing a networkís resource utilization to help uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's network integration consultants can help you use both these programs to tune and repair your network. Progent's Linux consulting services offer small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that work with Windows-based technology.
Progent provides national remote phone support and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's experts offer Mac users a range of IT services including desktop assistance, migration to the most recent version of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to iCloud services. Online IT help offers maximum return for your information technology dollar by preserving client efficiency and limiting the time billed for network analysis and repair. Advanced online support technology and skilled service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA premier security professionals to help with the most challenging network issues.
Progent's Cisco-authorized network engineers can show you how to design an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity via a broad array of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to help you utilize the latest techniques for 24x7 Internet access to create an economical, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet connections.
Progent's Cisco certified networking consultants have extensive experience assisting Internet Service Providers to architect, deploy, administer, tune, and debug fault-tolerant, extensible network environments suitable for public networks.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including secure multitenancy, agile network infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network expenses and improve productivity.
Progent's Microsoft Certified engineers offer world-class support for major implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 installations or updates and can provide onsite technicians to assist large companies with deployments of Exchange Server in the or any region covered by Progent's engineers.
Progent's expert application designers and software developers can help your business to create enhancements to Microsoft Dynamics GP/Great Plains that address the special needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of development tools that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.
Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital expenditures, reductions in operational expense, better executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.
Progent's Juniper-authorized network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to current versions. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to help your business to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a mix of Juniper's OS platforms.
Microsoft Windows Active Directory demands extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Premier engineers are experts in designing, integrating, and maintaining sophisticated Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy software configuration objects in production AD environments, and fixing failed installations of AD and AD-associated programs.
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online consulting services following proven best practices to help businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include system design, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized online training.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Progent can help you prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office integration, and reduce business disruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progentís Disaster Recovery/Business Continuity consultants have in-depth backgrounds helping small and mid-size businesses to minimize network downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and transparent maintenance. Progentís business continuity consultants can assist your company to develop and validate an efficient business continuity plan that matches your business goals and budget. Progentís disaster recovery specialists can assist you to design, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
If you have a small business IT system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from dependence on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By providing IT consulting service when you need it, offering specialized expertise for critical technologies, offering unique support such as automated server monitoring, and charging only for services you receive, Progent offers you an economical solution for optimizing the productivity of your small business network. Progent is the intelligent way for small businesses to create and support a robust and safe information network and to have fast access to the experienced help ordinarily restricted to businesses who are able to support a sizeable in-house IT organization.
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique capability for supporting branch offices that require IT help with the flexibility common to with small firms but which offers effective communications, complete documentation, and compliance with corporate IT standards. If your enterprise has a branch office located anywhere in California or any region covered by Progent's consultants, Progent can offer a broad range of on-premises and remote IT consulting services and network design assistance.
Progent can assist you to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid networks that seamlessly integrate on-premises and cloud resources.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.
Progent is a pioneer in cost-effectively providing world-class IT help to small companies. Progent's achievement in addressing the network service requirements of the historically underserviced small company sector is the cumulative result of major technical and process innovations that have removed a great deal of the conventional costs out of managing IT support, injected unprecedented technical expertise into the IT service system, and dramatically accelerated the solution process.
Progent believes that a carefully designed and executed network is a vital factor for accelerating any company's growth, and we follow this credo in our corporate network environment. We have built a zero-downtime virtual office infrastructure that enables our in-house consultants and authorized contractors to deliver fast and efficient support, collaborate easily on sophisticated jobs, and experience professional and private growth from acting as a member of a dynamic company ethos of personal drive and independence.
Progent can provide advanced remote support services to help organizations connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that utilize local IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Microsoft Office for Mac allows Mac users to run the world's most familiar business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support environments that mix Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Progent's certified Excel and Office 365 Excel application consultants can provide a broad range of online support services to help you to plan, program, test, deploy, administer, and troubleshoot business applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different releases of Excel. Progent offers on-demand help to organizations who need a quick fix to a stubborn problem related to Office Excel and Progent also offers full project management support for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to address the needs of individual users or teams.
Cisco has designed an extensive array of routers including appliances built to provide the protection, performance, and reliability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent's management team includes industry professionals with decades of experience providing network consulting, technical support, and strategic IT planning to organizations ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent has assembled a management team able to provide customers with the best service value available anywhere.
Progentís Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint Server provides a common spot for your employees or clients to connect to, manage, distribute and interact with useful information, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and projects with the data theyíve created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist you to maintain your current SharePoint solution or migrate to the latest version of SharePoint.
Progent's Cisco CCIE Wi-Fi network experts offer online or on-premises integration and troubleshooting support to assist your organization to plan, implement, update, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and expected network traffic.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to design, implement, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging issues, or full project management services. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent offers two ultra-affordable service packages designed to allow small companies to receive a professional network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your IT infrastructure from outside your company firewall to uncover potential weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from a secure machine inside your firewall to assess the risk to internal threats. The two security inventory services are configured and executed from a protected external location.
Progentís Wireless Consulting Services offer a convenient, affordable option for companies of any size to integrate, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key applications by offering centralized, cross-platform monitoring of IT infrastructure installed across local datacenters and cloud environments. Progent's consulting team can provide world-class online and onsite support to assist organizations of all sizes to design, integrate, tune, enhance and repair SCOM 2016 deployments. Progent can assist you to migrate to SCOM 2016 from older releases or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent provides several basic kinds of Contact Center support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients convenient access to a dependable support resource with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Help Desk a positive image as a solid contributor to business productivity. Progent's target is to fix rather than merely record problems.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit applications which you want to keep plus the latest 64-bit editions of applications you wish to run.
For small and midsize organizations, computer security and information assurance and compliance can be too complex to master yet too risky to overlook. The world's largest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for small and midsize organizations to carry out critical security projects successfully by offering the benefit of billed time to the nearest minute without any minimum billing for remote help. You can have the help of a seasoned information expert to provide precisely the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.
Progentís Disaster Recovery/Business Continuity consultants have extensive backgrounds assisting small and mid-size businesses to minimize network downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity experts can help your company to plan and validate a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can help you to architect, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern security ecosystem that extends across your data center and cloud-based assets and protects all users at any location with any device.
Progent provides national urgent technical support and consulting services for businesses that run Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft products. Remote IT help offers optimum leverage for your IT budget by protecting user productivity and shortening the hours charged for network repair services. Sophisticated remote support tools and experienced service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most difficult system issues.
Progent's seasoned team of IT consultants and application experts have years of background providing remote and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their information systems so that users can be productive while on the go. Progent offers the breadth of know-how to solve technical issues that span numerous vendors and that represent a mix of older and up-to-date information technology. Progent offers cost-effective online technical support to assist you with any facet of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete major network projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones and tablets to maximize their business value.
Cisco's Meraki MS line of access and aggregation switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to assist you to design and implement an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, create and validate a disaster preparedness strategy, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking solution.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Dynamics GP/Great Plains can help you expand and manage your business better by delivering deep availability of decision-driving information and a rapid return on investment. Dynamics GP/Great Plains confers major productivity benefits such as its ability to expand the presence of your company, manage your accounting, automate financial operations, unify procedures across your business, improve inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, secure server and network foundation to support Great Plains, and can offer experienced Dynamics GP consultants to make sure you reap all the advantages of your Dynamics GP/Great Plains software.
Progent's Mac experts can promote the creative facets of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Progent's pricing policy is to bill for online support and on-premises visits per minute. Consequently, you are invoiced only for delivered services. Progent does not impose a higher rate for after-hours or priority service, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no retainer for services provided during regular business hours. Many service organizations demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with big bills for quick repairs so you won't be tempted to allow simple problems to fester.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent faces few competitors. Mid-size companies who utilize familiar independent consultants or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
Mid-sized businesses can get all the benefits of System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified network support experts. With Progent's economically priced IT support programs, medium-size businesses can choose a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide medium-size business networks world-class reliability, protection and productivity.
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for deploying SharePoint 2007, consult with you on the appropriate edition of SharePoint Server for your application, offer configuration and deployment expertise, assist you to install MS SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and customized application software to work with SharePoint Server 2007, design a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk services.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small organizations to minimize network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help you to plan and test a sensible business continuity strategy that aligns with your business needs and budget. Progentís disaster recovery engineers can help you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Progentís Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
In performing consulting tasks for corporate clients, Progent follows a structured methodology driven by specified milestones in order to meet budgetary, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert deployment. All phases are documented to make available a comprehensive summary of technical services performed and to assist in downstream system support.
GIAC was established in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the network security capabilities addressed within GIAC accreditation such as auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, track, optimize and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or resolving performance bottlenecks.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.