Progent's Microsoft Certified professionals can provide expert consulting for major implementations of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange Server rollouts or updates and can supply local technicians to assist large companies with deployments of Exchange Server 2007 in the or any area served by Progent's consultants.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent’s Microsoft experts offer small and mid-size companies enterprise-level consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. System Center Configuration Manager 2007 is the new title for the change management platform formerly known as SMS Server. Configuration Manager offers a variety of new features to Systems Management Server 2003 including full automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified engineers can show you how to use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application installation, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also assist you to move smoothly from SMS Server to System Center Configuration Manager 2007.
Microsoft Windows 8.1 is designed to power computers from smart phones and slates to engineering workstations. An abundance of new and improved features, including touch screen interface and iconic tile user interface, provide a broad range of advantages for companies who understand how to put them to work. Progent's Microsoft-certified consultants can assist bring your business up to speed with Windows 8.1 and show you how to gain significant competitive value from the product's many new and enhanced technologies.
Progent's support experts in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into cohesive networks with resource sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that depend on these platforms to maintain their competitive edge. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email infrastructure to lower capital costs and management overhead. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to assist your small businesses to assess the potential advantages of Office 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out an efficient migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and troubleshooting.
Progent provides live remote training for popular desktop apps and operating systems such as Office and Office 365 Excel, Word, Access and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom instruction, such as instant communication between students and trainers, but eliminates the costs of transportation and the challenge of attempting to accommodate the availability of many workers. Available to individuals or classes of all sizes, Progent's live online instruction allows the instructor to run the seminar from an online office while the clients can be dispersed throughout a campus or across the the U.S. Virtual instruction utilizes powerful learning mechanisms like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specific topics or extended in duration and broader in scope.
In addition to providing access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training customized to address your particular requirements. Progent's experts also can help you integrate and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, streamlined deployment and management, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and ongoing consulting support.
Progent provided a wireless networking solution that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated information technology solutions powered by Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or onsite configuration and troubleshooting support to help your organization to plan, implement, update, optimize, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and anticipated workloads.
E-Mail Guard is Progent's affordable anti-spam and anti-virus managed service that offers small companies world-class protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and virus protection services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server platform, hardware technology, or geographic location.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing, distribution and service organizations to manage supply chains and streamline key business processes to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, education, and troubleshooting since the product's debut. Progent can provide advanced support for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, pilot, and implement a cost-effective upgrade from a a legacy release of GP to the current version of Microsoft Dynamics GP.
Progent offers the part-time or temporary services of a seasoned Chief Information Officer who can provide a broad perspective to assist you select and support network solutions appropriate for your present needs and that can be a firm basis for your growth. Progent's part-time Chief Information Officer services provide financial advantages to organizations who want to optimize the impact of their IT investment but who are without the budget or hesitant to add another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all major operating systems and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to offer objective recommendations as well as advanced technical support for creating IT solutions that match the special requirements of your business.
Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite configuration and troubleshooting services to help you to plan, configure, update, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific office layout, construction, and expected network traffic.
Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget.
Progent offers onsite education customized for individuals who wish to expand their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for macOS and Mac OS X application software.
Progent offers small organizations a pair of low-cost security evaluation packages that include, for a preset fee, remotely administered scans of your security profile which are analyzed by certified security engineers who interpret the data collected by the remote scan, deliver objective summaries of your current network security, and make recommendations for remediation. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to meet the budgetary realities of small companies while offering enterprise-quality assessments of your network's vulnerability to attack.
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring enhanced protection, transparent integration with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, enhanced worker output, and better intellectual property protection. MS Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add business value to your information network
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive information management solution.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and remote direct network connection to isolate and repair network problems quickly and affordably. The breadth of IT experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to competent specialists as required. For urgent problems, the Technical Response Center tries to respond to your request for service in less than one hour.
Server proliferation wreaks havoc on IT budgets and management resources. Server consolidation via a virtual architecture promises lower TCO of servers and quicker return on investment, more efficient use of physical computers, streamlined operations, increased network availability, and easier manageability. Typical usage scenarios for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from on-line systems.
Progent is organized provide in-depth online support for all technologies common to today’s small business information networks and offers an array of strategic, on-demand support services such as a temporary CIO to provide advanced IT design and negotiating capability, a Call Center for help desk services, 24x7 remote monitoring, spam/virus filtering as a managed service, project management for major projects like office moves oroperating system upgrades, Cisco-certified consultants for designing high-performance and reliable network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or troubleshoot mission-critical application programs.
Windows 8.1 is designed to run on computers from smart phones and slates to engineering workstations. A wealth of new and improved features, including touch screen interface and signature live tiles user interface, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can help get your business up to speed with Windows 8.1 and show you how to gain significant competitive advantage from the product's many new and enhanced technologies.
Progent offers organizations of all sizes world-class IT online or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of advanced business applications that offer your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent include Return on Investment estimates, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and end users, and ongoing technical help.
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows Server 2008 is an important step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, temporary staffing, monitoring, and security expertise.
Progent's short-term staff augmentation services allow businesses to meet sudden increases in demand for IT support personnel without dealing with the expense and hassle associated with vetting and recruiting experienced technical workers and without adding to your permanent workforce.
Private Cloud Hosting for Virtual Data Centers Specialists
Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting expertise to help your company to design and implement an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security and compliance, develop and test a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Nagios and MRTG are powerful, free monitoring tools that run under Linux and can be used to analyze UNIX networks, MS Windows networks, or mixed-OS environments in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets network managers to track system services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's network integration engineers can assist you to use both these utilities to streamline and troubleshoot your system.
If your business computer system combines Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless dataflow, high availability, enhanced performance, and tight security. Progent's Solaris and MS Windows integration assistance offerings include network infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, in-person technical support, and Contact Center support.
Progent's service specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Windows and Macintosh service makes it possible to provide expert support to businesses that rely on these platforms to maintain their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces little competition. Small companies who utilize trusted independent service providers or who maintain internal support staffs benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, secure, and productive.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent can supply small businesses with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible IT products to improve business processes so they match better with your business goals. Your company can create and implement a well conceived information technology plan without incurring the expense of a full-time senior IT executive.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Cisco's Meraki line of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to help you to design and implement a productive network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and test a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking infrastructure.
Windows Hyper-V 2016 utilizes key features first designed for and refined on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a smooth migration strategy, educate your IT administration and support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business value.
Progent is a pioneer in cost-effectively delivering enterprise-class network help to small businesses. Progent's achievement in addressing the IT service requirements of the historically underserviced small company market is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of managing IT service, added unprecedented professional expertise into the IT service system, and dramatically accelerated the solution cycle.