VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for recovering services rapidly following an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and administer a disaster recovery solution based on VMware SRM.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive intranet solution.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server offers a central spot for your workers or clients to access, manage, share and manipulate useful information, documents, and applications and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and projects with the information they’ve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's Check Point Software experts can help you select and configure Check Point Software Firewall/VPN software and appliances powered by Check Point Software's security platform to offer an affordable and effective security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a central source for continuing network support, maintenance, training, and consulting services.
Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange components to lower capital expense and administrative overhead. You can use Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to evaluate the benefits of Exchange Online, plan a solution that makes sense for your business needs and budget, carry out a non-disruptive move from your existing Exchange system to one that includes Office 365 Exchange Online, train your management staff and users, and deliver ongoing consulting and troubleshooting.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on delivering high-value services where Progent has few competitors. Small businesses who work with trusted freelance service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and broad knowledge in designing and building seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent’s consulting services can help you with designing, installing, administering, and supporting Windows Server systems that increase the productivity of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Citrix-authorized consultants can help you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for key workloads by providing unified, cross-platform tracking of IT resources installed across local datacenters and cloud environments. Progent's consulting team offers advanced online and onsite expertise to assist organizations of any size to design, implement, optimize, update and repair SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent is among the most expert information technology consulting companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, enables safe self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
Progent offers advanced online consulting services to help companies connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize local IT assets along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a network support expert with hands-on experience planning and building cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of over 10 years of experience supporting business systems based on Microsoft technology. This experience assures you results in deploying, managing, and maintaining network environments that incorporate the SBS Server suite of servers and productivity software.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced IT service packages, mid-size businesses can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small and midsize business networks enterprise-class availability, security and productivity.
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to buy just the functionality you need, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting services that permit you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the capability to process information from virtually any db software or workstation application into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you convert the advanced features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Progent's SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and build protection into your business practices.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco has designed a full array of routers that includes appliances built to provide the protection, bandwidth, and reliability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
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Progent's Microsoft-certified consulting engineers can help you to assess the value of Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and support, simplifying management, and integrating your key communications technologies.
If you want to revamp your production web site, build internal webs for purposes such as HR or worker education, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and based on technology originally developed by Connectix, delivers the power needed to carry out hardware reduction, application migration, and server isolation tasks via virtualization techniques in an enterprise-class IT network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance operational efficiency in application programming and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and deploy MS Virtual Server 2005.
For companies that have a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Windows-based PC to run Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so you can run Windows software directly. Progent's macOS and Mac OS X technology support experts can help your organization to maintain these products for using Windows software on your Apple Macs and can in addition assist you to assess and configure other products for Windows platform simulation.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of performance that information security managers are expected to master. CISM provides business management the assurance that those who have qualified for their CISM certification have the experience and knowledge to deliver efficient security management and consulting consulting.
Progent provides nationwide remote help and consulting services for companies that run Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide macOS and Mac OS X clients a range of services such as desktop support, migration to the latest version of OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also help you with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers optimum leverage for your information technology budget by protecting user efficiency and limiting the time charged for network analysis and repair. Sophisticated remote support utilities and skilled technicians and engineers allow Progent to handle most IT problems without squandering time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security specialists to help you with the most difficult system problems.
ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical information.
important characteristics of Dynamics GP accounting include a modular design that lets you license only the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to enable access to business data, the ability to integrate information from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create custom programs. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.
Progent offers the support of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and application mobility.
Progent provides national remote technical support and consulting services for companies who run Apple Mac environments or whose information systems feature a mix of macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a variety of services including desktop support, migration to the most recent edition of OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone and Apple iPad integration and management, or migrating to iCloud. Online IT help provides maximum leverage for your IT dollar by protecting client productivity and limiting the hours charged for network analysis and repair. Sophisticated online support utilities and experienced technicians and consultants allow Progent to solve the majority of IT problems without squandering time and money by going to your site. In most of cases your network problems can be dealt with over the phone or via a mix of telephone support and remote access. Progent can make available Cisco certified CCIE network engineers and CISA certified security specialists to help with the most challenging system problems.
Progent's Linux support services provide small and mid-size businesses and software developers support for managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience provides you with a convenient single source to help you build and manage a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent offers national online phone support and consulting services for companies that run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft products. Online technical support offers optimum leverage for your information technology budget by preserving client efficiency and limiting the hours billed for computer repair services. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or via a mix of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM premier security specialists to help with the toughest system problems.
Progent's Sun Solaris platform support experts offer small and mid-size companies and software developers support for administering and maintaining Solaris environments that run with Microsoft-powered technology. Progent offers your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of expertise provides you with a convenient single source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that improves cloud integration, supports the most popular smart phones and tablets, allows single login with Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent is able to focus on offering high-value services where Progent faces little competition. Small businesses who work with trusted independent consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, secure, and efficient.
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
E-Mail Guard is Progent's economical antispam and anti-virus managed service that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-managed anti-spam and anti-virus services that stop email assaults before they can breech the network firewall. Perimeter Manager also lets administrators track and control their e-mail systems, irrespective of server vendor, hardware type, or data center location.
Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security, and increase worker output by ensuring that operating systems and applications are always up to date, managing licensing, and reporting usage profiles so you can make smart buying choices. Once your organization is set to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Progent's certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and remote direct computer access to isolate and resolve network problems rapidly and economically. The scope of technical expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to qualified specialists as needed. For urgent problems, the TRC tries to respond to your call for service within one hour.
Progent can help you in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your network security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent offers nationwide remote technical support and consulting services for companies that run environments powered by versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers maximum leverage for your information technology budget by protecting user productivity and limiting the hours charged for network analysis and repair. Sophisticated online access technology and skilled technicians and consultants allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your IT issues can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist you with the most challenging system problems.
Colocation sites make it possible for businesses to share world-class facilities for housing computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation program such as selecting and migrating to a colo facility, designing network architecture, defining hardware, on-premises and on-line troubleshooting, establishing online network management, and training your IT personnel.
Progent offers the support of a certified consultant with expertise integrating products from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and optimizes the strategic value of your IT network. Progent also offers the services of infrastructure engineers able to assist companies of all sizes to build and troubleshoot a network that delivers the performance, dependability, protection, and expandability required to support your video conferencing/telepresence solution.
Progent’s Technical Response Center (TRC) provides low-cost national after-hours online support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 phone help and online secure computer access to troubleshoot and repair network problems rapidly and affordably.