Workplace Recovery Support

ProSight Data Protection Services: Hornetsecurity 365 Total Backup
Microsoft 365 offers rudimentary archiving capabilities but fails to include native support for crucial backup/recovery services such as Exchange backup/restore or long-term point-in-time recovery for Microsoft Teams, Microsoft OneDrive, or SharePoint. Hornetsecurity's 365 Total Backup services offer a modern platform for hands-free backup and rapid recovery of all your organization's Microsoft 365 mailboxes, Teams Chats and attachments, SharePoint files, OneDrive storage, and files on Windows-powered laptops and desktops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide comprehensive deployment and management expertise for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers an affordable backup-as-a-service (BaaS) package that protects Microsoft 365 environments against data loss caused by user or system error, malicious users, and cyber attacks like ransomware.

Top features of 365 Total Backup include:

• Microsoft 365 mailbox protection: Back up Microsoft 365 individual and group mailboxes. You can back up emails, attachments, calendars and contacts within any mailbox. You can restore entire individual and group mailboxes or perform item-level restores. You also have the option to direct recovered objects to a different mailbox, so you avoid losing data that originates from a mailbox that no longer exists. In addition, you can send saved mailboxes or individual items to a PST file.
• SharePoint protection: Transparently back up information stored on SharePoint sites and restore files either to a ZIP archive or to a SharePoint document library.
• Microsoft Teams backup: Back up Microsoft Teams user and group chats as well as any attachments shared during Teams Chats, meetings, and team channel discussions. You can also back up recordings of Teams meetings and code snippets. You can recover complete Teams Chats for users and groups to an HTML file or to a new Team. You can pick specific user or group Team Chat threads for selective restoration.
• Microsoft OneDrive files backup: Back up files saved on an individual's OneDrive account and recover either to the OneDrive account or to a ZIP archive.
  
  365 Total Backup can restore to a selection of file-type alternatives that include PST, HTML, and ZIP
• Windows endpoint backup and policies: Policy-driven, granular file backup for Windows endpoints. Define rules for entire groups of Windows laptops and desktops by establishing policies for backup folders, cloud storage, frequency, and retention duration.
• Low recovery point objective: You can program copies of Microsoft 365 data to occur as frequently as four times per day, enabling a short recovery point objective window to reduce worst-case data loss.
• Searchable and browsable backups: Backups are searchable and browsable via a selection of filters, enabling you to find protected data quickly and recover it easily.
• Comprehensive audits: Review a variety of activities such as users activating and disabling backups for mailboxes, Microsoft Teams, OneDrive, and SharePoint; their browsing activity; and their requests for data restoration. Audit results can be exported as needed.
• Military-grade security: All copied data can be secured via the military-grade 256-Bit AES encryption standard. 365 Total Backup also offers two-factor authentication and permits granular access rights for users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not include full-featured backup/recovery for Exchange Online customers. This can seriously hinder recovery from ransomware or other disastrous scenarios. Microsoft 365 OneDrive for Business and SharePoint Online limit point-in-time restores to a maximum of 30 days, which may be out of compliance in certain regulated industries or with your own corporate standards. The 365 Total Backup license offers unlimited storage of point-in-time Microsoft 365 backups.

How Progent Can Help You to Get the Most from Hornetsecurity/Altaro 365 Total Backup
Progent is a certified Microsoft Gold Partner and offers a range of services to assist you to plan, implement, tune and debug a Microsoft 365 backup/restore solution based on Hornetsecurity/Altaro 365 Total Backup. Progent's M365 specialists can help you to set up and manage all the applications and services offered with Microsoft 365 by delivering support that includes Microsoft 365 Exchange expertise, SharePoint integration support, and Microsoft Teams planning and migration expertise.

Progent also can provide business continuity/disaster recovery preparedness expertise to help assist your company to utilize 365 Total Backup to protect your mission-critical data and allow you to resume your core operations rapidly in case of a catastrophe. Progent's GIAC information assurance (IA) consultants can assess the security profile of your backup solution and can assist your business to deploy the latest tools and adhere to industry best practices for operating safely in today's threat environment.

High Availability Technologies Offered by Progent
Progent's Microsoft and Cisco consulting experts can help you to create an efficient, non-stop IT architecture that addresses critical challenges covering a wide range of networking technologies and operations including:

Workplace Recovery Planning
Progent's disaster recovery professionals can help you design a disaster recovery strategy in order to resume network functionality in the event of an information system catastrophe. Progent can assist you to create a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, non-stop system architecture that addresses availability issues covering a wide range of network technologies and procedures. To learn more, go to Disaster Recovery Expertise.

CRISC-Premier IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's ability to design, deploy, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity or disaster recovery strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. To read more, go to CRISC-Certified IT risk control experts.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant improvements in scale, throughput, manageability, security and compliance, application compatibility, Linux support, container networking, and hybrid combinations of local and cloud resources. Headline new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud deployments, System Insights for utilizing advance predictive intelligence to control on-premises environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets technology for building and managing massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the upgrade process from outdated versions of Windows Server. For details, visit Microsoft Server 2019 Fault-tolerant Failover Clustering Expertise.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point. To read more, go to Windows Server 2016 Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent workflow for recovering applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate SLAs and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and administer a disaster recovery system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites located as far as 300km away from one another. Progent offers access to a NetApp MetroCluster consultant who can assist you to design, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to prove adherence with information assurance standards and regulatory requirements.

High Availability Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. Non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP. To learn more, go to Non-stop Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that match the particular needs of your business. Fault tolerant colocation sites are especially appealing to small and mid-size organizations because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for typical small companies. Progent is ready to show you how to reap all the advantages of non-stop colocation centers by offering a complete array of consulting and support services. To read more, see High-Availability Data Centers Expertise.

Non-stop Branch Office Connectivity
Progent's inter-site network infrastructure consultants can help businesses create fault tolerant branch office connectivity through redundant system architectures featuring transparent failover. Progent's Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice networking. To learn more, go to 24x7 Inter-office Connectivity.

High Availability Internet Access
Progent's Cisco-authorized network engineers can help you build an economical, high availability Internet connection solution that can achieve non-stop Internet connectivity through a broad array of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you apply the latest technology for 24x7 Internet connectivity to create an affordable, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability. To read more, go to 24x7 Internet Connectivity Architecture.

Backup and Recovery Solutions Consulting and Support Services
Progent offers affordable remote access to IT engineers with expertise in a broad array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide consulting support for all major data protection products such as Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help you to design, enhance, or troubleshoot backup/restore systems for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or a mix. For more information, go to Backup and Restore Solutions Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting Services
Progent's certified Microsoft SCDPM engineers can help you to create a practical disaster recovery plan, implement a cost-effective fault-tolerante IT architecture, install a SCDPM-based recovery system, comprehensively test your system, educate your administrative personnel or regular consultants how to maintain SCDPM, or provide extensive information technology support outsourcing such as off-site hosting of virtual or physical SCDPM servers in Progent's data center facility. To read more, visit System Center Data Protection Manager Consulting.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to assist you to design, integrate, manage and troubleshoot a BDR solution built on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting.

ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup supports high-end features like Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a wide range of remote or on-premises consulting services to help you to plan, deploy, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology. For details, visit Altaro VM Backup consulting.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable fast recovery of vital data, applications and VMs that have become lost or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS ECHO to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Find out more about ProSight Data Protection Services ECHO managed cloud backup and recovery.

ProSight DPS 360 Backup Solutions
Progent's data protection experts can assist you to design, implement and debug a backup/restore solution based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and permits you to build a backup solution with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to protect against data loss caused by user mistakes, computer errors, malicious users, and malware assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.

Consulting Services Double-Take Software for Backup
Double-Take offers a selection of tools designed to provide small and midsize companies a variety of cost-effective solutions for replicating and restoring business-critical applications such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive experience integrating Double-Take products into small business information networks to create a high level of availability and business continuity readiness at a budget-friendly price. To read more, visit Consulting for Double-Take Software for Data Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers professional application support for a wide variety of business applications, Progent is able to help customers to find efficient information technology solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent offers the support of premier consultants and specialists with expertise in designing, implementing and managing infrastructure solutions based on Cisco technology. The depth of Progent's IT experience and Progent's familiarity with the requirements of small and midsize businesses make Progent the perfect partner for building and maintaining an affordable, dependable network.

How You Can Contact Progent's Consultants for Disaster Recovery Solutions Support
If you wish to contact Progent about technical help for business continuity planning, call 1-800-993-9400 or see Contact Progent.