Disaster Recovery Consulting
ProSight Data Protection Services:
Hornetsecurity Altaro 365 Total Backup Services
ProSight Data Protection Services (DPS): Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 comes with basic archiving but fails to include integrated capability for crucial backup/recovery features like Exchange backups or long-term point-in-time data recovery for Microsoft Teams, OneDrive, or SharePoint Online. Hornetsecurity's 365 Total Backup services offer a modern platform for automatic backup and rapid restoration of all your company's Exchange 365 mailboxes, Teams Chats and attachments, SharePoint files, OneDrive storage, and files on Windows laptops and desktops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide end-to-end configuration and management services for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup offers an affordable managed services package that protects Microsoft 365 environments against data loss or corruption resulting from human or system error, malicious insiders, and malware like ransomware.
Marquee features of 365 Total Backup include:
- Microsoft 365 mailbox protection: Back up Microsoft 365 individual and group mailboxes. You can back up emails, file attachments, calendars and contacts within any mailbox. You can restore entire individual and group mailboxes or specify item-level restores. You also have the option to direct restored objects to a different mailbox, so you do not lose data that comes from a mailbox that has been turned off. In addition, you can export saved mailboxes or items to a personal storage table (PST) file.
- SharePoint protection: Transparently back up files residing on SharePoint sites and restore files either to a downloadable ZIP archive or back to a SharePoint document library.
- Microsoft Teams backup: Back up Teams user and group chats as well as any attachments shared in the course of chats, meetings, and channel discussions. You can also back up recordings of Teams meetings and code snippets. You can restore complete Teams Chats for individuals and groups to an HTML file or to a new Team. You can choose specified user or group Team Chat threads for granular restoration.
- Microsoft OneDrive storage backup: Back up files stored on a user's OneDrive account and recover either to the OneDrive account or to a ZIP archive.
365 Total Backup can restore to a variety of file-type options including PST, HTML, and ZIP - Windows endpoint backup policies: Policy-based, granular file backup for Windows endpoints. Set up rules for whole groups of Windows-powered endpoints by creating policies for backup folders, cloud storage, frequency, and retention time.
- Granular recovery point objective: You can automate copies of Microsoft 365 data to occur as frequently as four times daily, allowing a small recovery point objective (RPO) window to reduce potential data loss.
- Searchable and browsable backups: Backups are searchable and browsable using a selection of filters, allowing you to find backed-up data quickly and restore it easily.
- In-depth audits: Review a variety of events like individuals activating and turning off protection for mailboxes, Microsoft Teams, OneDrive storage, and SharePoint; their data browsing activity; and their requests for data recovery. Audit records can be exported as needed.
- Enterprise-class security: All backed up information can be protected via the 256-Bit AES Advanced Encryption Standard. 365 Total Backup also offers two-factor authentication (2FA) and permits granular access rights for invidual users.
- Expandable storage and point-in-time recovery: Microsoft 365 does not offer advanced backup/recovery for Exchange Online customers. This can severly obstruct recovery from ransomware or other calamitous events. Microsoft 365 OneDrive for Business and SharePoint Online cap point-in-time recoveries to a maximum of 30 days, which may be out of compliance in certain industries or with your company's guidelines. The 365 Total Backup license includes unlimited storage of point-in-time Microsoft 365 backups.
To see a datasheet about the key capabilities of ProSight DPS 365 Total Backup Services, click:
Progent's ProSight 365 Total Backup Services Datasheet. (PDF - 319 KB)
How Progent Can Assist Your Business to Benefit from Hornetsecurity/Altaro 365 Total Backup
Progent is a certified Microsoft Gold Partner and offers a variety of services to assist you to design, deploy, optimize and troubleshoot an M365 backup/restore solution powered by the Hornetsecurity/Altaro 365 Total Backup platform. Progent's Microsoft 365 specialists can assist your business to deploy and manage each of the apps and services available with Microsoft 365 by providing support such as Microsoft 365 Exchange expertise, SharePoint Online programming support, and Teams planning and migration consultants.
Progent also can provide business continuity/disaster recovery (BCDR) preparedness consulting to help assist you to utilize 365 Total Backup to protect your mission-critical data and allow you to resume your core operations rapidly in case of a calamity. Progent's GIAC information assurance (IA) consultants can gauge the cybersecurity profile of your data protection solution and can help your company to deploy the latest technology and follow industry leading practices for working safely in today's threat landscape.
High Availability Technologies Supported by Progent
Progent's certified consulting experts can assist your business to implement an efficient, fault-tolerant network that addresses major challenges encompassing a wide array of networking solutions and operations such as:
Disaster Recovery Planning
Progent's disaster recovery consultants can show you how to create a disaster recovery strategy so you can resume IT operations in the event of an IT network disaster. Progent can help you to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant system architecture that addresses reliability issues covering a broad range of network technologies and processes. For details, visit Disaster Recovery Expertise.
CRISC-Premier IT Risk Control
The CRISC certification program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and support information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and execute a workplace continuity strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget. For details, see CRISC-Certified network risk mitigation specialists.
Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated significant improvements in capacity, throughput, manageability, cybersecurity, application compatibility, Linux co-existence, container technology, and hybrid combinations of local and cloud-hosted resources. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid on-premises/cloud-hosted resources, System Insights for utilizing advance predictive analytics to control on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for building and managing massive non-stop scale-out clusters, and Storage Migration Service for simplifying the upgrade process from outdated releases of Windows Server. For more information, see Windows Server 2019 High Availability Failover Clustering Consulting.
Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness. For details, see Windows Server 2016 Disaster Recovery Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to design, configure, test and maintain a DR solution based on VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent offers the skills of a NetApp MetroCluster expert who can help you to design, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your DR system to verify adherence with industry standards and regulatory requirements.
High Availability Load Balancing
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced programs, network infrastructure routing, and content delivery technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To learn more, see Fault Tolerant Load Balancing.
High-Availability Colocation
Progent's Data Center professionals can show you how to select zero-downtime data centers that meet the particular needs of your company. Fault tolerant Internet Data Centers are especially attractive to small and mid-size organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a minimum degree of fault tolerance is too expensive for typical small companies. Progent is ready to show you how to reap all the benefits of non-stop data centers by offering a complete range of consulting and maintenance services. For more information, go to Non-stop Internet Data Centers Consulting.
Non-stop Branch Office Networking
Progent's inter-site network infrastructure consultants can help organizations create fault tolerant interoffice connectivity solutions through fully redundant networks with automatic failover. Progent's Cisco-premier CCIE network engineers can plan and implement high-availability Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical non-stop interoffice networking. For more information, visit 24x7 Interoffice Connectivity.
24x7 Internet Connectivity
Progent's Cisco-authorized network consultants can help you create an affordable, high availability Internet connection solution that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most advanced technology for high availability Internet access to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access. To learn more, visit 24x7 Internet Connectivity Architecture.
Backup and Restore Solutions Consulting and Support Services
Progent can provide affordable online support from consultants skilled in a wide array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for leading backup products including Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to deploy, upgrade, or maintain backup/restore solutions for a range of environments such as on-premises, edge to datacenter, cloud-based, or hybrid. To read more, go to Backup and Restore Solutions Consulting Services.
Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Services
Progent's certified System Center Data Protection Manager consultants can assist your company to create a practical business continuity strategy, implement a cost-effective fault-tolerante IT architecture, deploy a Microsoft SCDPM-powered recovery solution, thoroughly validate your DPM system, educate your IT staff or regular service providers how to maintain Microsoft SCDPM, or provide extensive IT outsourcing such as remote housing of virtual or physical SCDPM servers in Progent's secure data center. To find out more, visit System Center Data Protection Manager (SCDPM) Consulting and Support Services.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist your business to design, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consultants.
ProSight DPS Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup supports advanced features such as Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to plan, install, manage and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software. For more information, visit Altaro VM Backup certified consultants.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight DPS ECHO automates your backup activities and allow rapid recovery of vital data, applications and VMs that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight Data Protection Services ECHO to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services ECHO managed cloud backup.
ProSight Data Protection Services 360 Backup Services
Progent can help your company to create, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, works with all leading public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human mistakes, system errors, malicious insiders, and malware attacks such as ransomware. For more information, go to ProSight Data Protection Services 360 Backup solutions.
Consulting Services Double-Take Software for Data Backup and Recovery
Double-Take offers a family of tools designed to deliver small and midsize businesses a variety of affordable solutions for backing up and restoring vital applications including Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating Double-Take products into small company information systems to achieve an advanced level of availability and disaster recovery readiness at an affordable cost. To read more, see Consulting Services Double-Take Solutions for Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and provides professional application support for a broad range of small business software programs, Progent is able to help clients to arrive at comprehensive information technology solutions that substantially enhance the business value of your information system. As a Registered Partner with Cisco, Progent offers the services of premier consultants and specialists with experience in architecting, deploying and maintaining networking solutions based on Cisco technology. The depth of Progent's technical experience and Progent's familiarity with the needs of small businesses make Progent a great resource for building and running an affordable, high-availability network.
How You Can Access Progent's Engineers for Business Continuity Planning Help
If you wish to get in touch with Progent about technical support for business continuity planning, call
An index of content::
Professional Infor SyteLine CloudSuite Database Administration
Infor SyteLine CloudSuite Amazon AWS Integration Consult
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing, distribution and service organizations to simplify supply chains and streamline critical business processes in order to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from occasional guidance to solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Linux Remote Professionals
Sun Solaris Remote Specialists
Progent offers national online technical support and troubleshooting services for companies that run Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Online technical support provides maximum return for your IT dollar by preserving user productivity and limiting the hours billed for computer analysis and repair. Advanced remote access technology and skilled service specialists and consultants allow Progent to solve most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most challenging system issues.
Extended Call Center Computer Consulting
Supplemental Service Desk Integration
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, status tracking, and metrics.
InDesign Trainer
After Hours MOTU Digital Performer Training
Progent's Mac experts can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Jabber and VPN Computer Consultant
Remote Jabber and Webex Meeting Server Technology Consulting Services
Progent's Cisco Jabber consultants can provide remote or on-premises support to help businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Network Consultant Mac and Windows
Apple iPad and Windows integration Support Outsourcing
Progent's service experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless networks with resource sharing and workgroup support. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to provide expert support to businesses that rely on these platforms to keep their competitive advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Emergency Integration Wi-Fi IP phone integration
wireless VoIP phone and Aironet APs Professional
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within campus, hospitality, retail or other environments where management wants user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually requires that you set up and optimize many key pieces of your wireless infrastructure such as APs, switches, wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite support to help you build and administer a Cisco wireless IP phone deployment by providing services that range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Co-managed Call Center Computer Consultants
Shared Call Center Integration Services
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, ownership, status tracking, and metrics.
Azure cloud migration Development
Azure Stack integration Services
Progent can assist companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure you sidestep the common mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
Select Topic: