Workplace Recovery Support and Service
ProSight Data Protection Services:
Altaro Office 365 Total Backup Services
ProSight Data Protection Services (DPS): O365 Total Backup
Microsoft 365, previously named Office 365, offers basic archiving capabilities but fails to provide integrated capability for critical data protection features like Exchange backup/restore or long-term point-in-time data recovery for Microsoft Teams, Microsoft OneDrive or SharePoint. Altaro O365 Backup services offer an advanced platform for hands-free backup and quick restoration of all your organization's Microsoft 365 mailboxes, Microsoft Teams Chats and attachments, SharePoint sites, and OneDrive files. Progent is an Altaro partner and offers ProSight Data Protection Services Office 365 Backup to deliver end-to-end monitoring and management services for Altaro's O365 Backup software. ProSight DPS Office 365 Backup delivers a low-cost managed services package that guards Microsoft 365 files against data loss caused by human or software error, malicious users, and malware like ransomware.
Marquee capabilities of Altaro Office 365 Total Backup include:
- Microsoft 365 mailbox protection: Back up Microsoft 365 individual and group mailboxes. You can choose to back up emails, file attachments, calendars and contacts from any user's mailbox. You can recover entire individual and group mailboxes or perform item-level recoveries. You can also send restored objects to another mailbox, so you do not lose data that originates from a mailbox that has been turned off. Also, you can send saved mailboxes or individual items to a PST file.
- SharePoint protection: Automatically back up files stored on SharePoint sites and restore files to a ZIP archive or to a SharePoint document library.
- Teams backup: Back up Teams user and group chats plus any attachments shared during Teams Chats, meetings, and channel conversations. You can also protect recordings of meetings and code snippets. You can recover entire Teams Chats for individuals and groups to an HTML file or to a new Team. You can choose specified individual or group Team Chat conversations for granular recovery.
- OneDrive storage backup: Back up files saved on an individual's OneDrive account and recover either to the OneDrive account or to a downloadable ZIP archive.
- Low recovery point objective (RPO): You can schedule copies of Microsoft 365 data to occur as frequently as four times per day, offering a small recovery point objective interval to minimize worst-case data loss.
- Search and Browse backups: Backups are searchable and browsable via a library of filters, enabling you to find protected data quickly and recover it accurately.
- In-depth audits: Review a variety of activities such as users enabling and turning off backups for mailboxes, Teams, OneDrive, and SharePoint; their data browsing history; and their requests for recovery. Audit data can be exported as needed.
- Military-grade security: All backed up data can be protected using the military-grade AES-256 encryption standard. Altaro Office 365 Total Backup also allows two-factor authentication and supports granular access policies for invidual users.
- Expandable storage and point-in-time restore: Microsoft 365 does not provide advanced backup/recovery for Exchange Online subscribers. This can severly complicate recovery from ransomware or other disastrous events. Microsoft 365 OneDrive for Business and SharePoint Online top out point-in-time recoveries to at most 30 days, which may not be compliant in various regulated industries or with your own corporate policies. The Altaro O365 Backup license offers unlimited storage of point-in-time Microsoft 365 backups.
To view a datasheet about the major capabilities of ProSight Altaro Office 365 Backup Services, click:
Progent's ProSight Altaro Office 365 Backup Services Datasheet. (PDF - 310 KB)
How Progent Can Help Your Business to Benefit from Altaro Office 365 Total Backup
Progent is a certified Microsoft Gold Partner and offers a range of services to help your business to design, deploy, optimize and debug an M365 data protection environment based on Altaro software. Progent's Microsoft 365 experts can assist your organization to set up and manage each of the apps and services offered with M365 by providing support such as M365 Exchange consulting, SharePoint programming support, and Teams planning and migration consulting.
Progent also can provide disaster recovery preparedness consulting to help assist your business to utilize Altaro Office 365 Total Backup to protect your mission-critical data and allow you to restart your vital operations rapidly in the event of a catastrophe. Progent's GIAC-certified information assurance (IA) experts can evaluate the cybersecurity posture of your backup solution and can assist your business to implement advanced technology and follow industry best practices for operating safely in the current threat environment.
Zero-Downtime Solutions Provided by Progent's Consultants
Progent's certified consulting experts can help your business to implement a sensible, fault-tolerant network that resolves critical challenges encompassing a broad range of networking solutions and processes including:
Disaster Recovery Planning
Progent's disaster recovery consultants can show you how to design a business continuity strategy so you can resume IT operations in the event of an information system disaster. Progent can assist you to create a complete disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system architecture that takes into account availability issues covering a broad range of network technologies and processes. To learn more, see Disaster Recovery Consulting and Support Services.
CRISC-Premier Network Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to plan, implement, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and execute a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. For more information, see CRISC-Certified network risk management experts.
Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated significant improvements in capacity, performance, management, cybersecurity, application compatibility, Linux co-existence, container technology, and hybrid combinations of on-premises and cloud assets. Top enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted resources, System Insights for taking advantage of advance predictive intelligence to control on-premises networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container orchestration using Kubernetes, Cluster Sets technology for building and managing large high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from legacy versions of Windows Server. For more information, visit Windows Server 2019 High Availability Failover Clustering Help.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point. To read more, visit Windows Server 2016 Disaster Recovery and Business Continuity Help.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for recovering services quickly after an outage. SRM supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows transparent testing for site recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and maintain a DR solution powered by VMware SRM.
NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to verify compliance with industry standards and government requirements.
Fault Tolerant Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced programs, network backbone routing, and content dispatching products such as Cisco Content Engine. Non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. To learn more, see Fault Tolerant Load Balancing.
Non-stop Data Centers
Progent's Data Center engineers can show you how to find zero-downtime data centers that meet the particular requirements of your company. High availability Internet Data Centers are especially attractive to small and mid-size companies due to of their low cost and convenience compared to taking a do-it-yourself approach. Trying to build an in-house data center with even a basic level of fault tolerance is too costly for most small companies. Progent can help you get all the advantages of 24x7 colocation centers by offering a complete range of consulting and support services. To read more, see High-Availability Internet Data Centers Solutions.
24x7 Interoffice Connectivity
Progent’s interoffice network infrastructure engineers can help companies create fault tolerant inter-site connectivity solutions via fully redundant networks featuring transparent failover. Progent’s Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice networking. For more information, see Non-stop Interoffice Networking.
24x7 Internet Connectivity
Progent's Cisco-authorized network consultants can show you how to build an economical, fault tolerant Internet connection architecture that can deliver 24x7 Internet connectivity through a wide array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to utilize the latest techniques for high availability Internet connections to implement an affordable, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet access. For more information, go to High Availability Internet Connectivity Architecture.
Backup and Recovery Technology Consulting Services
Progent can provide affordable remote access to engineers skilled in a wide range of products and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent offers consulting support for leading backup platforms including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist your company to design, enhance, or maintain data backup systems for a range of environments such as on-premises, edge to datacenter, cloud, or hybrid. To read more, go to Backup and Recovery Technology Expertise.
Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Services
Progent's expert System Center Data Protection Manager (SCDPM) support professionals can assist you to develop a practical workplace recovery plan, implement an affordable fault-tolerante network infrastructure, deploy a SCDPM-powered backup and recovery system, thoroughly validate your DPM system, train your administrative staff or local service providers how to maintain System Center Data Protection Manager, or provide extensive IT outsourcing services such as off-site housing of SCDPM machines in Progent's data center. For details, see Microsoft System Center Data Protection Manager Expertise.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to design, configure, manage and repair a backup and disaster recovery system based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting and management.
ProSight Data Protection Services Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Progent is a certified Altaro partner and can provide a wide range of online or onsite services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software. To find out more, go to Altaro VM Backup consulting.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS ECHO automates your backup activities and enable rapid restoration of vital data, applications and VMs that have become lost or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services ECHO to to comply with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Learn more about ProSight DPS ECHO managed cloud backup.
ProSight DPS 360 Backup Solutions
Progent's data protection experts can help you to create, deploy and debug a backup solution based on MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and allows businesses to build a backup solution with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from human miscues, system errors, ill-intentioned users, and malware assaults such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.
Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take Software offers a family of products designed to provide small businesses a range of affordable solutions for backing up and recovering vital applications including Microsoft Exchange, SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive experience integrating Double-Take technology into small company information systems to achieve an advanced state of availability and disaster recovery capability at a budget-friendly cost. To learn more, see Consulting for Double-Take Solutions for Data Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and provides specialized application consulting for a broad range of small business software programs, Progent is able to assist customers to find complete information technology solutions that optimize the productivity of your network. As a Registered Partner for Cisco, Progent can provide the services of premier engineers and specialists with experience in designing, configuring and managing networking solutions built on Cisco products. The breadth of Progent's technical know-how and Progent's appreciation for the needs of small businesses make Progent a great partner for creating and maintaining an affordable, fault-tolerant information system.
How to Get in Touch with Progent's Consultants for Disaster Recovery Planning Help
To contact Progent about consulting assistance for workplace recovery planning, phone
An index of content::
IT Co-sourcing Article
IT Outsourcing Advantages Whitepaper
Progent’s IT outsourcing packages offer budget-friendly computer consulting for medium-size organizations. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can smooth out costs and minimize uncertainties, permitting IT support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available system architecture for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Online Support Services Duo Two-factor Authentication (2FA)
Duo Identity Authentication Remote Technical Support
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
24-7 Microsoft System Center 2016 On-site Technical Support
System Center 2016 and Operations Management Suite On-site Technical Support
Progent has more than a decade of experience configuring, and supporting the key platforms that make up Microsoft System Center and can assist your organization to plan, install, manage, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can help you to upgrade to the latest edition of Microsoft System Center from an older release or from another datacenter management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.
24/7 Windows 2000 Online Support
Windows Server 2000 Upgrade Consultant
Progent's certified Windows Server 2000 consultants offer network support and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and support services include system planning, installation, documentation, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Aironet AP Management Technical Consultant
CCIE Expert Certified Aironet AP Management Outsourcing
Progent's Cisco-certified wireless networking experts can help businesses of any size to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point solutions to achieve the performance, coverage, capacity, expandability, security and ease of management required for seamless access between Wi-Fi and wired networks. Progent offers efficient remote and on-premises consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor/industrial Aironet access points.
24x7 Support Consultants
Remote Network Support Specialists
For mid-size businesses looking for IT consulting services, Progent can deliver a variety of options including on-site service, remote assistance, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation services, software programming, and expert consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert on-premises help for solving technical issues rapidly and affordably.
Cisco Security Network Services
Remote Online Cisco Certified CCIE Integration Services
Progent's Cisco-certified CCIE network experts can help you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Microsoft Office 2003 Internet Networking Consultants
Immediate Microsoft Office 2000 Engineer
Progent’s IT outsourcing packages provide budget-friendly computer consulting for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can contain costs and minimize risks, allowing IT service budgets to increase in a more linear and controlled manner than is possible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available network foundation for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Engineer Hybrid cloud
Hybrid cloud Consultancy
Progent offers expert remote support services to help businesses integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Support Outsourcing wireless VoIP phone integration
wireless IP phone integration Network Consultants
Progent's Cisco Wi-Fi VoIP phone configuration consultants offer remote and on-premises assistance to help your organization build and manage a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Cisco Experts Aironet 3600 Access Point Support and Setup
Professional Aironet Wave 2 Wi-Fi AP
Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises integration and troubleshooting support to help you to design, configure, update, optimize, manage and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your unique office design, building structure, and expected workloads.
IIS Expert Development
Custom Application Design Firm
For custom program creation, Progent can supply programming experts to write business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Award Winning Outsourcing Server Management
Outsourcing Mission Critical IT Applications
Server growth puts pressure on IT budgets and management resources. Server consolidation through a virtual infrastructure promises lower total cost of ownership of hardware and faster return on investment, more efficient utilization of servers, streamlined operations, increased network uptime, and easier management. Typical usage scenarios for virtual servers include hardware consolidation, economical hosts for line-of-business legacy applications running on outdated operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
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