Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, build, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard replication technologies and ASM file/volume manager.
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently combine on-premises and cloud-based products and services.
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth knowledge in designing and building cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent's IT services can help you with designing, deploying, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent imposes no initialization charge and asks no retainer for services provided during regular business hours. Progent's small granularity avoids large bills for quick repairs so you won't be forced to allow minor problems to stay unaddressed.
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ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.
Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that utilize physical resources along with one or more cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Progent offers one-on-one training customized for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac application software.
Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wireless LAN architecture, select sensible components, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a complete 802.11x network security strategy that is well aligned with the security plan for your overall corporate network.
Progent has been providing SharePoint support since the initial product was published over 20 years ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 migration.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security solution that extends across your data center and cloud assets and guards any user anywhere with any endpoint device.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and support services to help your organization to plan, install, manage, optimize, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also help you to design and implement hybrid networks that combine local and cloud-hosted services and that provide easy access, enhanced security and compliance, unified management, and consistent performance for all your mobile and desktop endpoints.
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Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit email, examine the GAL, import addresses, synchronize appointments, and invite people to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage education.
Progent applies no minimum fee and requires no retainer for services provided during normal working hours. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Progent can assist small and medium-size businesses to set up and troubleshoot video conferencing applications to allow their telecommuters to communicate productively with teammates and clients.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity ecosystem that extends across your data center and cloud-based assets and guards all users anywhere with any device.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer unified management of advanced security features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT environments that include branch offices, data centers, and cloud resources.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
Progent provides fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Colocation data centers make it possible for companies to share world-class data centers for housing computer equipment that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation strategy including choosing and moving to a colocation site, creating network architecture, defining hardware, on-site and on-line troubleshooting, establishing remote system management, and training your support staff.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network running at peak levels by checking the state of critical assets.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite technical support to assist you to fix serious issues detected by SCOM 2012.
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Progent can help your business in all phases of your migration to Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's pricing model is to charge for remote support and in-person visits per minute. Consequently, you pay only for received support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no startup fee and asks no retainer for services delivered during regular working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for quick fixes so you won't be forced to allow simple problems to stay unaddressed.
Progent's managed services for software/firmware update management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as scanners, network appliances such as switches and wireless APs, and IoT devices like alarms and robotics.
Progent's Windows Server 2019 disaster recovery planning experts can help you to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent's Network Helpdesk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and effective escalation options but who must work within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.
Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's Data Center professionals can show you how to find fault-tolerant data centers that meet the specific requirements of your business. High availability co-location sites are particularly appealing to small companies because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum level of fault tolerance is too expensive for typical small companies. Progent can show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
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Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by every staff member to every client. The practice of documenting and organizing service activity allows more efficient support and avoids a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support environments that mix Mac with Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Mac and Windows users.
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Progent provides IT support for medium size businesses who have 100 to 250 network clients. The mid-size business or work group has traditionally been an overlooked part of the market for network support services. The cost structures and support access models of large outside service organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to support an information system whose complexity and capability are frequently comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, significantly lowers the network support expenses of an SMB while providing the small company with big-company support from certified, IT consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized organization or small business is searching for levels of IT help appropriate for a mid-size office without budgeting big-company costs, contact Progent.
Progent's Windows 11 consultants offer a range of services to support Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, centralized deployment, and Help Desk support services.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's experienced ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Microsoft Office Communications Server provides Instant Messaging and presence in a scalable, world-class package offering enhanced protection, transparent compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, increased worker output, and better IP protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute a smooth migration that will add business value to your information network
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