Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings control, inventories network resources, guards against corporate data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Progent has extensive experience delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced remote network support and has delivered IT support to clients in all 50 states. Online support saves travel costs and resolves problems more quickly than on-premises service calls.
The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent’s Microsoft certified consultants provide small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important applications quickly and reliably to appropriate users, reduce product costs and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your awareness of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully exploiting the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and appliance inventory.
For businesses that have a combination of Apple Mac and Windows computers, there exist two popular solutions for running Windows-dependent software on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a networked Windows-based computer to use Windows programs and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac system so that you can run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these solutions for running Microsoft Windows programs on your Apple Macs and can also assist your business to evaluate and install other products for Microsoft Windows platform emulation.
Progent provides national online help and troubleshooting services for companies that run Sun Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft products. Remote network consulting provides optimum return for your information technology budget by preserving user productivity and limiting the hours billed for computer repair services. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of situations your network problems can be dealt with by telephone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISA premier security professionals to help you with the most challenging system issues.
Progent’s expert software programmers, database designers, and program managers can assist enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering database architects and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other data sources like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with web development tools and can help businesses to create, expand, repair, or port web-based applications to utilize the most current web technology.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable and more secure Active Directory implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and less downtime.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to keep as well as the latest 64-bit editions of applications you wish to install.
With virtual servers, companies are able to run many virtual machines on a single physical server. Virtualization technology allows IT organizations to gain all the benefits of server segmentation, but without the costs that goes with buying extra server equipment. Virtualization is also the critical technology behind private clouds, which provide major advantages including lowering the costs of capital equipment, datacenter facilities, and management while improving information protection, system availability, and disaster recovery. Other important server management technologies are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can help you in all aspects of server virtualization and administration to enable your company to cut costs and conserve time.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Microsoft Virtual Server 2005, run on the Windows Server platform and based on technology originally developed by Connectix, provides the power needed to carry out hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies wishing to enhance operational efficiency in software development and piloting, migration from legacy mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your IT staff to evaluate and deploy MS Virtual Server 2005.
Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class programs that can provide your business a significant competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, install, optimize, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Progent's application experts offer advanced support, software development, deployment assistance, and online classes for leading applications that address vital areas including ERP and MRP, general accounting, management analytics, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting services online, Progent can assist small businesses throughout the United States to eliminate the lost productivity and expense related to travel and on-site visits without sacrificing the high quality of technical support.
Cisco has developed a full product line of routers including appliances designed to provide the security, performance, and reliability demanded by customers from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can help you select and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.
Microsoft Forefront TMG 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Stealth penetration testing is an important part of any overall network security strategy. Progent’s security experts can run thorough penetration checks without the knowledge of your company's internal IT resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event history analysis are correctly configured and consistently monitored.
Progent's pricing model is to charge for phone service and on-site help by the minute. Consequently, you pay just for received support. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no minimum charge and requires no retainer for services provided during normal working hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you won't be tempted to allow minor problems to fester.
Progent's CISSP-certified network security experts can help businesses of all sizes with any facet of IT security. Progent can create cost-effective security solutions that protect a small office from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread over multiple physical sites and public and private clouds.
Progent offers clients the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients deserve to be sure that their IT service professionals have accredited training plus extensive practical experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials like the CCIE brings privileges for substantially superior vendor help than is offered to non-certified service providers, enabling Progent to offer clients a higher level of IT service. In addition, major credentials such as CISA or ISSAP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the services of accredited IT experts.
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for specific files and emails, support for Windows Cluster Shared Volumes and for vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
For businesses that have a combination of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a remote Microsoft Windows-based computer to use Microsoft Windows programs and share system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac system so that you can use Windows programs locally. Progent's macOS and Mac OS X technology support experts can help you to maintain these products for using Windows programs on your Macs and can also help your organization to evaluate and install other products for Windows PC emulation.
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN voice communication. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications experts can provide online and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's management team includes industry professionals with decades of experience providing computer consulting services, technical support, and long-term information system planning to organizations ranging from small offices to global enterprises. Great service calls for great people, and Progent stands out by having assembled a management staff able to provide businesses with the best service value in the industry.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and manage a DR system based on VMware Site Recovery Manager.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience helping small businesses to minimize network downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore systems, and transparent maintenance. Progent’s business continuity consultants can help you to plan and validate an efficient business continuity plan that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and support resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with planning, installing, administering and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Progent’s experienced Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.
This page includes the latest information on cybersecurity threats, fixes, and best practices. Call or email Progent if you need assistance protecting your network against the latest IT security threats.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's team of application experts can provide advanced support, custom programming, deployment help, and webinar training for leading applications that address key areas including ERP, general accounting, business analytics, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting services online, Progent can help small businesses anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-site activity without sacrificing the high quality of technical support.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including protection, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Citrix has developed a comprehensive family of products that provide enterprise-class manageability, scalability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic advantages of Citrix technology and show you how to design, validate, deploy, troubleshoot, and support Citrix solutions.
Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped architecture. These improvements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange 2013.
Progent can help small and mid-size organizations to install endpoint security defense systems and deliver response expertise needed to support remote workers.
E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing continually updated spam and virus blocking, policy administration, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis utilities plus outgoing email testing to let you fix your e-mail environment and specify and enforce company email policy.