Disaster Recovery Consulting Support
ProSight MSP360 Managed Backup for Microsoft 365
Additional Topics of Interest
Microsoft Windows Networking Consultancy Services
Microsoft Windows Small Business Computer Consulting Firms
Progent applies no service activation charge and asks no retainer for support services delivered during regular working hours. Progent's one-minute granularity eliminates large invoices for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.
Exchange 2007 to Exchange 2010 Upgrade Consulting Services
Exchange Server 2010 Upgrade Consultants
Progent's Microsoft and Cisco-certified consulting engineers can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your key communications technologies.
Specialists Exchange Server 2003
Online Help Microsoft Exchange 2013
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email solutions for businesses in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system offers security, high uptime, easy access for off-site and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides expertise and integration services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 2K. Progent can also assist small or medium companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013.
Professionals Microsoft Entra with Intune
Microsoft Azure Virtual Machines Programming Companies
Progent can assist you to design and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud assets.
Microsoft Dynamics Integration Companies
Top Ranked Technology Professional Dynamics GP BizTalk Adapter
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more thoroughly, turning uncooked data into useful insights into your company and customers.
Information Technology Management Office 2016
Outlook 2019 Server Installation
Progent's certified Microsoft Office and Microsoft 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables better business results. Progent can help you to integrate Office or Microsoft 365 applications with each other and with other core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility issues with different versions of Office desktop and can provide live online instruction to individuals and teams.
Remote Technical Support Windows Server 2019 and SQL Server
Windows Server 2019 Security and Compliance Specialist
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Dynamics GP Web Services Professionals
Microsoft Dynamics GP Application Support
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that let you track your business more effectively, turning uncooked data into valuable understanding of your business.
Phobos ransomware hot line Consult
Consult ransomware business recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Security Audit Professionals
CISA Certified Security Audit Consult
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit consultant trained to assist businesses in the areas of information systems audit services, information technology administration, network assets and architecture ROI, IT support, protection of information assets, and disaster recovery planning.
Windows and UNIX Technology Professional
Specialists UNIX, Windows
Progent's UNIX platform support services offer small and mid-size companies and developers support for administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Reports Power BI Data Prep
Integration Power BI and Oracle
Progent's Power BI experts can help your business to design, deploy, manage, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prep your target data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud based, or hybrid environment for Power BI.
Integration .NET macOS
VB.NET Expert Development
If you want to update your corporate web site, build internal webs for purposes such as human resources or worker education, design a powerful web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also show you how to design and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
ProSight infrastructure documentation management Professional
ProSight domain management Consulting
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
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Juniper Junos Management Consultants
Juniper Junos Management Network Security Auditing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Contract Network Engineering Career Opportunities
Remote Support Jobs Independent MRP Contractor
Progent's Experts Team offers support in key fields that include Apple OS integration and programs; Consulting for Linux-powered, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program support; Chief Information Officer, management information analyst, and project management services; Special program design and integration; Web, eCommerce, Electronic Data Interchange, and client information portal design and deployment; DBM support and efficiency help; Business intelligence consulting; and Telecom architecture support.
Microsoft Certified Partner Dynamics GP Continuum Consultant
Dynamics GP Visual Studio Professionals
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more thoroughly, turning uncooked information into useful understanding of your business.
Consultant Services Flexential Data Center Tampa
Flexential Tampa Data Center Consulting
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also help your business to design and carry out a move to the Flexential facility with services such as designing system configuration, recommending hardware, system setup and validation, troubleshooting, setting up online network management, and training your network support team.
Exchange admin center IT Consultants
Hybrid Microsoft 365 and Exchange Technology Consulting
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.
Consulting Lync Server 2013 and Active Directory
Consultant Services Lync Server 2013 Front End Pool
Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a wide range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your present and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Solaris Consultancy
Sun Solaris Remote Support
Progent's Sun Solaris platform support services offer small and mid-size companies and developers assistance with managing and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with an easy single source to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Sun Solaris Remote Services
Sun Solaris Remote Consultant Services
Progent offers national online phone support and troubleshooting services for businesses that operate Sun Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft products. Remote technical support provides optimum leverage for your IT budget by protecting user efficiency and shortening the time charged for network analysis and repair. Advanced online access tools and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your site. In most of cases your network issues can be remediated over the phone or via a mix of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most difficult network issues.
Cisco ASA and VMware Integration Support
Cisco PIX to ASA upgrade Consultants
Progent's Cisco-premier CCIE network engineers can help your company to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Fault Tolerant Data Centers Technical Support
Help and Support Fault-tolerant Data Center
Progent's Data Center professionals can show you how to select fault-tolerant data centers that match the particular needs of your company. High availability colocation sites are particularly attractive to small companies because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center with even a minimum level of fault tolerance is financially prohibitive for most small companies. Progent can show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
SRST Engineer
Video IP Phones Specialist
Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Dynamics GP Customization Professionals
Dynamics GP Software Development Outsourcing
Progent's expert application designers and programmers can help your business to build customizations to Microsoft Dynamics GP that support the special requirement of your business without losing the advantages of Windows integration. Progent can also provide expertise with a variety of development tools that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Reports Microsoft Access Web App
Cisco Experts Microsoft Access software development Consulting
Progent offers cost-effective remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application programming, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored webinar classes for Access application programming and DBA services.
Remote Technical Support Exchange 2019 Microsoft 365 Integration
24-Hour Exchange 2019 MCDB Cache Online Troubleshooting
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Microsoft Entra Connect Remote Technical Support
Windows Active Directory Technical Consultant
Progent can help you to plan and implement an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and cloud resources.
24 Hour Microsoft Exchange Server 2010 Upgrade Professional
Microsoft Exchange Server Migration Consult
Progent offers comprehensive support for each phase of your Exchange Server 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, specification of new software licenses and equipment required, recommended vendor sourcing, pilot testing at client location or at Progent's test lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for client's IT staff and users.
Fully Redundant Internet Network Setup and Support
Fully Redundant Internet Network On-site Support
Progent's high availability network consultants offer non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, high-availability Internet connection design, high-availability data center consulting, and other fault-tolerant operations services to show your company design a 24x7 network for mission-critical applications. Progent has the background to design economical, 24x7 networks by utilizing the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Remote Microsoft Windows Server 2012 Clusters Online Consulting
Windows 2012 Failover Clustering IT Services
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and help you to streamline the management of clustered servers.
24/7/365 Telecommuter Video Conferencing Computer Consultants
Offsite Workforce Video Conferencing Remote Support
Progent can help small and medium-size organizations to configure and debug video conferencing solutions to allow their at-home workers to interact productively with colleagues and clients.
Stabilizing Phase: Design Tuning Network System Support Consultant
Tech Developing Phase: Pilots
In performing IT projects for corporate customers, Progent follows a structured approach driven by specified milestones in order to meet financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design tuning, and professional implementation. All facets are documented to make available a detailed summary of technical services delivered and to help in ongoing network maintenance.
24/7/365 Outlook Mac Remote Technical Support
Entourage and Exchange Engineer
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to receive and transmit email, search the Exchange global address list, import addresses, sync up appointments, and invite people to meetings via your Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage education.
Postini Support and Help
After Hours Postini Services
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager services through Progent's E-Mail Guard anti-spam and antivirus aggregation offering. Progent's certified email protection consultants can help you develop an email defense strategy that includes spam filtering and virus defense products and policies.
IT Consulting Microsoft Windows Server Failover Cluster
Clustered Windows Server 2012 R2 Online Technical Support
Progent's Microsoft-certified failover clustering consultants can assist businesses to evaluate the benefits of utilizing Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
24-Hour Lync Server 2013 PSTN Gateway Professionals
Lync Server 2013 high availability Consulting Services
Progent's consultants can help you to assess the benefits of Microsoft Lync Server for your environment and can help you to design and carry out an installation of Lync Server that unifies the administration of Instant Messaging and Presence and improves the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist you to carry out an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing capabilities of Microsoft Office programs, and provide webinar training and continuing technical support for Lync and other Microsoft platforms.
5500 Wireless Controller Support and Setup
Flex Series Wireless Controller Integration Services
Cisco's Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing wireless availability with fast failover, and strengthening security by identifying threats and analyzing network traffic according to user type and locale. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller technology.
Microsoft Experts Exchange 2003 Upgrade Technical Support Services
Microsoft Exchange Support and Setup
Progent's Microsoft Certified professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange Server rollouts or updates and can provide onsite personnel to help enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.
Support Services Data Center
Data Center Consulting Services
Progent's data center support services are designed for businesses with hardware housed at Internet Data Centers or data center colo hosting sites and in need of on-demand on-site service at the co-location site plus off-site help from Microsoft and Cisco Premier professionals. Progent provides a complete range of IDC and data center and co-location consulting services including system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and deployment of high availability systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating high-availability server cluster configurations.
NinjaOne Automated Server Monitoring Online Support
Remote ProSight NinjaOne RMM Remote Server Management Engineer
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the state of vital devices.
Meraki Dashboard Remote Consulting
Meraki 802.11ac Access Point Help and Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for streamlined management.
Remote Amazon hybrid cloud solutions Programmer
Amazon Glacier integration Design Firms
Progent can provide affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed consulting to help you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.
Windows Server Essentials Security Technology Professional
Windows Server Essentials Backup Consulting
Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent offers comprehensive project management support so you can design and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
24/7 Mandriva Linux Consultant Services
Debian Linux Support and Setup
Progent's Linux support services offer small companies and developers support for managing and supporting Linux computers that operate with Microsoft-powered technology. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you create and manage a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Biggest NinjaOne Desktop Monitoring and Reporting Remote Support
NinjaOne Desktop Monitoring Integration Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art 24x7 remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of critical devices.
24/7 System Center Operations Manager Integration Services
Urgent Microsoft Operations Manager Computer Consulting
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and can provide companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Configuration SharePoint Web Parts
Support and Help SharePoint Server 2010
Progent's Microsoft-certified consultants offer cost-effective online technical support and development services to assist your business to plan, implement, administer, and maintain SharePoint 2010 environments that can feature web sites able to function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise search, workflows, and other utilities to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular desktop applications including Office Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from previous releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Windows Server 2022 and SCVMM Remote Consulting
Windows Server 2022 Secured-core server Computer Consultant
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Network Consultants Computer Support Help Desk
CISM Security Security Computer Support Help Desk Consultants
The Help Desk service model adopted by Progent's Technical Response Center gives small and midsize companies an affordable alternative to reliance on independent service individuals by offering extensive expertise shared by numerous engineering groups, optional round-the-clock access to urgent help, escalation capability to world-class engineers for handling the most complex issues, support consistency and reliability, quick follow through enforced by veteran support managers, a variety of easy-to-use techniques for requesting support tasks, and a high level of progress transparency made possible by ticket updates and accessible via a web portal.
Emergency Email Bayesian Analysis Consult
Email Virus Fingerprint Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized control and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Mac Network Outsource
OS X Troubleshooting Technology Professional
Progent offers nationwide online phone support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose information systems include a combination of Mac with Microsoft Windows products. Progent's consultants can provide Mac users a variety of IT services including desktop assistance, upgrading to the latest edition of Mac OS X from legacy versions of macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support provides maximum leverage for your information technology dollar by extending user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online support tools and experienced service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to assist with the most difficult system issues.
Monitoring and Reporting Specialist
Remote Monitoring and Reporting Information Technology Consulting
Progent provides a selection of IT service bundles for small companies. These IT outsourcing and network monitoring services are built around the proactive problem solving abilities of Microsoft Operations Manager 2007, a state-of-the-art server and system support product that monitors the reliability, performance, and security of your network and identifies potential troubles before they can bring down your network. With Progent's economically priced IT support packages, small businesses can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Unified CM SRST backup Computer Consultants
Support and Help Unified Communications Manager
Cisco Unified Communications Manager, originally named CallManager, functions as the foundation of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer an advanced IP-PBX by integrating with apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer effective and affordable online and onsite support to help businesses of any size to build and maintain CUCM environments by providing Unified Communications Manager configuration and technical support consulting services that deliver optimum business value. Progent can assist with any aspect of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
Technical Support Services Remote Workforce Data Protection
Engineer Offsite Workforce Data Protection
Progent can help small and medium-size businesses to plan, implement, validate and troubleshoot backup/recovery technology for teleworkers.
Conti ransomware hot line Consultancy
Sodinokibi ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Virtual Machine Hosting Technology Professional
Professionals ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Windows Server 2012R2 Live Migration Consulting Services
Microsoft Windows Server 2012 R2 Consultant
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management, team, develop a corporate-wide security strategy, automate IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Network infrastructure patch management Consultants
Network infrastructure patch management Engineers
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.
Immediate 24x7 Call Center Online Help
Help Desk Call Center Support Outsourcing
The Help Desk Call Center service delivery model adopted by Progent offers small companies an affordable alternative to reliance on freelance consultants by offering broad technical knowledge shared by numerous support groups, optional round-the-clock availability of urgent help, escalation capability to appropriate experts for handling the most difficult issues, support consistency and dependability, quick follow-up overseen by veteran IT service administrators, a variety of convenient ways for initiating support jobs, and a high level of progress transparency enabled by ticket updates and available via a web portal.
Windows and Solaris IT Consulting
UNIX with Windows Network Engineer
If your company is developing UNIX or Linux software on a network that includes MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to focus on your area of high-value know-how without the continual hassle of maintaining your company information system. By using automated server monitoring and by providing online and in-person assistance when your business needs it, Progent offers an economical alternative for supporting an information network that provides excellent dependability, protection, and performance. Progent's developer support services feature full-service network support outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk Call Center services.
Solution Providers Consultant Rates
Consulting Hourly Rate Professionals
Progent's pricing model is to bill for phone support and on-premises help per minute. As a result, you owe only for received support. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no startup charge and asks no retainer for services provided during regular business hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to permit minor problems to fester.
Best Network Design and Configuration Small Business
Small Offices Migration Consultants
Progent provides the services of Microsoft and Cisco-Certified network support professionals to offer customers affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide enterprises, Progent's network engineers can assist you to improve your network's e-mail architecture, protection, reliability, throughput, and network administration.
ISA 2004 Server Technical Support Services
Microsoft Certified Expert Internet Security and Acceleration Server On-site Support
Progent's Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Consult Spora ransomware hot line
ransomware data restore Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
After Hours Computer Services Project Methodology
Planning Phase: Design and Architecture Proposals Outsourcing
When performing consulting tasks for corporate clients, Progent follows a structured approach based on specified milestones so as to meet budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design adjustments, and expert implementation. All phases are recorded to provide a comprehensive summary of IT services performed and to assist in ongoing network support.
Engineer Shared Help Desk Ticketing Economics
Shared Help Desk Economics Help and Support
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to cut costs and enhance productivity.
Immediate Technology Professional Windows Server 2008 BranchCache
Windows 2008 R2 Network Consultants
Microsoft Windows Server 2008 is an important step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved platform for web hosting and development. Progent can assist your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, staffing, monitoring, and security engineering expertise.
Dynamics GP Visual Studio Engineer
Dynamics GP ODBC Consultant Services
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more effectively, transforming raw data into useful understanding of your business.
Remote Support VPN
VPN Professional
Cisco's network security and offsite access technology for small businesses provide a complete range of manageable security products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and CCNP qualifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit best with your company goals.
Remote Support SCDPM 2012 and SQL Server
SCDPM 2012 Reporting Remote Support
Progent's Microsoft-certified consultants can provide online or in-person support to assist companies of any size to plan, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for fixing particularly challenging issues, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Solaris Firewall Support
Solaris Technology Consulting Services
If your business runs a Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a wide array of security topics such as security administration procedures, security architecture and models, connection control products and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic skills and international standards of performance that network security professionals are required to master. These accreditations provide executive management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and theory to deliver effective security support and engineering services.
McAfee Security Contractors
Firewall Security Forensics Services
Progent offers businesses of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a comprehensive security plan and choose the right products from multiple vendors to support your security goals while staying within your spending restraints.
MS Microsoft Virtual Server Specialists
Microsoft Virtual Server 2005 Professionals
Microsoft Virtual Server 2005, run on the Windows Server platform and based on technology originally produced by Connectix, provides the performance needed to accomplish server consolidation, application migration, and server quarantine tasks through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to improve operational efficiency in application development and testing, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can help your business to evaluate and deploy Microsoft Virtual Server.
Computer Consulting Windows 8.1 Work Folders
Online Support Services Windows 8.1 Security
Progent's engineers can deliver a range of network consulting services to help organizations of all sizes to install, manage, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure testing labs to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment projects following industry best practices.
Consultant Services Windows and UNIX
Windows and UNIX Professional
If your office network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your operating systems to run side by side for simple management, transparent information exchange, high availability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance offerings feature network architecture configuration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
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