Business Continuity Consulting
ProSight Data Protection Services 360 Backup: Fully Managed Backup Services
Additional Topics of Interest
Remote Consulting VoIP Phones
SPA500 Series IP Phone Engineer
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
MOM Case Studies
Case Study Operations Manager
Before Progent's MOM-based solution, system problems were handled reactively, once users complained about them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they becomes critical enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small company IT systems enterprise-class reliability, safety and performance.
Remote Technical Support SMS Server 2003 Upgrade
Remote Technical Support SMS Server Migration
Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to install system images, control mobile devices, and run management utilities. In addition to alerting you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you define efficient procedures and policies to manage PDAs and intelligent mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, procedures and IT products to keep your IT computer system safe.
Aironet 802.11ax Wireless Online Consulting
On-site Support Aironet AP Management
Progent's certified wireless consulting experts can assist businesses of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi access point environments to achieve the performance, coverage, capacity, expandability, security and ease of management needed for transparent connectivity between wireless and wired networks. Progent offers efficient remote and onsite support for end-of-life and current 802.11ac Aironet access points and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Urgent CCIE Expert Certified Catalyst 9163E Access Point Network Consultants
Biggest Catalyst 9136AX Access Point Onsite Technical Support
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
.NET Framework Development Firms
.NET Framework Development Group
If you want to update your production web site, create internal webs for applications such as human resources or employee training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also show you how to build and manage a safe, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
SCCM Reporting Remote Consulting
SCCM Mobile Application Management Network Consultant
System Center Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, allows safe end-user self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help you with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
24 Hour Professionals Identity Authentication
Duo Multi-factor Authentication Support and Help
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
SCCM 2012 Software Inventory Remote Troubleshooting
SCCM 2012 Windows Server Deployment Support and Integration
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by providing expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
Top Rated Ubiquiti AP Consultants
Ubiquiti UniFi WiFi Specialists
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances running throughout multiple sites with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can help you to determine the benefits of UniFi technology for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution.
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Infor SyteLine CloudSuite Document Automation Consultant Services
Infor SyteLine CloudSuite Performance Tuning Consulting
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.
Cisco and Microsoft Certified Altaro VM Backup with Azure Remote Technical Support
Support Altaro VM Backup with Exchange
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
MSP360 SQL Backup Specialist
MSP360 VM Backup Remote Support Services
Progent's data protection experts can help you to design, implement and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical computers, works with all leading public clouds, and permits businesses to build a data protection solution with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss caused by user mistakes, system errors, ill-intentioned users, and malware assaults such as ransomware.
Small Business WAP300 AP Consulting
Small Business WAP300 AP Support and Integration
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants can provide online or onsite integration and troubleshooting services to assist your organization to plan, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Engineer ProSight IT documentation management
SSL certificate management Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
ransomware data recovery Specialist
ransomware removal and data recovery Consultants
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Contractor Home Based Microsoft Consultants
24-Hour Compensation for Cisco Certified Jobs Available
Our compensation model is built on contribution, so similar to working as an independent consultant, your earnings are entirely tied to your work effort. Some of our support staff stress lifestyle issues and elect to consult at a more relaxed pace, using our flexible calendar to pursue personal pursuits such as hiking, motorcycle racing, skiing, surfing, travel, or sharing free time with relatives and friends. Others use the opportunity to earn major bucks via hard effort and long hours. Progent fully encourages either side of the spectrum plus any point in between.
Exchange 2013 Compliance Support Outsourcing
Remote Exchange 2013 Management Computer Consultants
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact key IT areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote support and management services for Exchange 2013.
Computer Consultant MSP360 Ultimate Backup
MSP360 Ultimate Backup Support Services
Progent can help you to design, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, works with all popular public clouds, and permits you to create a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, system errors, ill-intentioned users, and malware attacks such as ransomware. To learn more, see ProSight Data Protection Services 360 Backup services.
Service Desk Sharing Engineer
Extended Call Desk Consultant Services
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Information Transfer Online Technical Support
Knowledge Transfer Configuration
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces few competitors. Small companies who utilize familiar freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and efficient.
Virtual Call Desk Online Technical Support
On-site Technical Support Shared Computer Support Help Desk
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex issues.
At Home Workforce Cloud Integration Help and Support
Work from Home Cloud Integration Integration Support
Progent can help small and mid-size companies to set up their remote workforce with reliable access to public cloud applications and services.
Cisco VoIP Information Technology Consulting Firms
Outsourcing Technical Support Cisco CCIE Online
Progent's Cisco certified networking experts have extensive background assisting ISPs to design, implement, manage, optimize, and debug fault-tolerant, extensible connectivity solutions appropriate for shared public networks.
Integration Support Extended Service Desk Economics
Consulting Shared Help Desk Ticketing Economics
Progent's Help Desk Call Center management and co-management services help companies to save money and improve productivity.
Technology Professional Mac Technical Support
Mac Phone-based Services
Progent provides nationwide remote technical support and troubleshooting services for companies that run Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows products. Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop assistance, migration to the current edition of OS X from other earlier editions of Mac, plus expertise with macOS and Mac OS X applications. Progent can also assist you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote network consulting provides optimum return for your IT dollar by protecting user productivity and limiting the hours charged for computer analysis and repair. Advanced remote access technology and skilled technicians and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your network issues can be remediated over the phone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to assist you with the most difficult network issues.
Consultants Citrix XenDesktop desktop virtualization
Emergency Citrix Receiver Troubleshooting
Citrix has developed a powerful family of platforms that provide enterprise-level manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic advantages of Citrix technology and help you plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Professionals Citrix Essentials for Hyper-V
Citrix Disaster Recovery Integration
Progent's Citrix consultants can assist your organization to evaluate the business benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V network, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, uptime, consistency, and recoverability of your virtual network while reducing the cost of resources and support and streamlining management tasks.
24x7 Network Engineers Career
Freelance Cisco Consulting Job Opportunities
Progent is looking for a range of full-time employees including solutions-driven MCSEs; system consultants who have Cisco CCDP or CCIE certification; and consultants for advanced system design with experience in mobile access, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. We are also hiring workstation support technicians, off-site service professionals, and CISSP or CISM accredited security consultants. Progent is also seeking veteran managers and administrators able to operate effectively in Progent's dynamic, virtual office model. Progent works with freelance professionals with in-depth knowledge and hands-on experience in important IT topics beyond Progent's main technical concentration. Our Experts Group employs independent consultants who offer consulting and programming services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in technologies such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Independent consultants premier by Progent cooperate with our full-time consultants to deliver comprehensive solutions for small and midsize company networks.
24/7 Skype for Business Reverse Proxy Server Professional
Skype for Business and iPhone Consult
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications experts offer online and onsite support services to assist you to manage and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Microsoft Microsoft Windows 10 Technology Professional
Microsoft Windows 10 Evaluation Consultants
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and post-migration technical help.
Microsoft Windows 11 Snap Groups Consult
Microsoft Windows 11 Configuration Manager Engineers
Progent's Microsoft-certified Windows 11 experts can provide an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning, and Help Desk support services.
Ubiquiti's UniFi U6 WiFi access points Technology Professional
Ubiquiti UniFi XG AP WiFi access points Professional
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running throughout multiple venues with thousands of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless professionals who can help you to determine the benefits of Ubiquiti's UniFi products for your business and assist you to plan, install, administer, and maintain your UniFi ecosystem.
Exchange 2013 Migration Outsourcing
Exchange 2013 Data Loss Prevention Troubleshooting
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned architecture. These enhancements favorably impact key facets of IT like ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential business benefits of migrating to Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange 2013.
Network Security Evaluation Security Protection Bulletins
Critical Security Alerts IT Services
This page contains the latest information on cybersecurity threats, fixes, and best practices. Contact Progent if your organization needs help securing your system against the latest cybersecurity threats.
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