Additional Topics of Interest

Shared Help Desk Engineer
Call Desk Sharing Technology Consulting

Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

Case Study Wireless
School Wireless Case Study

Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered protection against outside interference.

Consulting Hourly Cost Computer Consulting Company
Consulting Hourly Rate Small Business Server Support

Progent's pricing policy is to charge for remote support and on-site help per minute. Consequently, you owe exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent imposes no service activation fee and requires no monthly commitment for services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for quick solutions so you will not be forced to permit minor problems to fester.

Multi-factor Authentication Consulting
Immediate Duo MFA and Single Sign-on (SSO) Consultant Services

Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other personal devices.

Postini Technical Support
Reseller Anti-Spam

E-Mail Guard is Progent's affordable anti-spam and virus protection service that gives small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based anti-spam and antivirus services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server vendor, hardware technology, or data center location.

Network Consulting Exchange 2013 Active Directory
Exchange 2013 Configuration Online Troubleshooting

Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements favorably impact vital IT areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.

After Hours Internal Security Scan Engineers
Network Security Inventory Consult

Progent provides small organizations two low-cost security inventory packages that include, for a set fee, remotely administered inventory scans of your security profile which are analyzed by professional information security engineers who interpret the results of the scan, deliver unbiased summaries of your current network security, and offer recommendations for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-class assessments of your network's vulnerability to attack.

SCCM Asset Management On-site Technical Support
IT Services SCCM MAM

System Center Configuration Manager automates application and device deployment at scale, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, enables safe self service, and offers a common point of control for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help you with any aspect of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.

Cisco Expert Amazon Marketplace Web Service programming Reports
Developer Amazon MWS integration training

Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.