Additional Topics of Interest

Jabber Online Consulting
Unified CM SIP trunk Engineer

Cisco Cisco Unified Communications Manager, formerly known as CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating with apps such as Cisco Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly online and onsite expertise to help businesses of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can help with any facet of CUCM configuration and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.

After Hours Consulting VMware vCloud Suite
VMware Infrastructure Engineer

Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.

Online Troubleshooting NinjaOne Automated Server Monitoring
ProSight NinjaOne RMM Remote Server Management Integration Support

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical assets.

WLAN controller Setup and Support
Support and Setup wireless LAN controller

Cisco's {Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening data security by detecting threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller solutions.

Apple Macintosh Troubleshooting
Apple MobileMe Technical Support

Progent's consultants can provide Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer networks based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.

Specialist ProSight Network Health Reports
Technology Professional ProSight Network Health Reports

Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner and safer AD implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with government and industry security standards, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and increased uptime.

CRISC Certified Risk and Information Systems Control Systems Engineer Services
CRISC Certified Risk and Information Systems Control Engineers

Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.

Exchange 2000 Upgrade Upgrade Consulting
Microsoft Exchange Upgrade Consulting Services

Progent is among the most qualified network support firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full advantages of Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.

Top Technology Professional QTS/Heracles Colocation Center
Consult QTS Sacramento Natomas Data Center

The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if you are planning on migrating your primary or offsite backup system to Herakles/QTS, Progent can provide a range of cost-effective consulting services including data center relocation, equipment deployment and upgrades, network improvements, project management services, virtual server configuration, remote monitoring, streamlined network management, software development, business continuity planning, data security evaluation, and the support of the Progent Test Lab.

Solaris with Windows Professional
Windows, UNIX, Solaris IT Services

If your company operates a UNIX or Linux environment or a multi-OS network, Progent's CISA and CISSP-certified consultants can assist your whole organization in a wide array of security topics including security administration practices, security design and strategies, access control systems and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and business continuity planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that network security professionals are expected to master. These certification provide IT management the confidence that consultants who have earned their CISA or CISM certification have the experience and theory to deliver effective security support and engineering services.

Windows Server 2016 Disaster Recovery Planning Support and Help
Windows Server 2016 Stretch Clusters On-site Technical Support

Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.