ProSight Reporting is an expanding suite of real-time reporting tools created to integrate with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's UNIX platform support services provide small and mid-size companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, flexible infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to install and manage virtual servers to cut network costs and improve productivity.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for environments that mix Mac with Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows users.
Progent can help your IT team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that combine on-premises IT assets as well as one or more cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud integration services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
For assistance writing, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent's team of programmers, relational database designers, and project managers can help ensure you get the project completed on schedule and within budget. Progent's experienced application developers offer affordable and efficient online help for jobs as simple as writing VBA scripts for Excel or as challenging as developing mission-critical database applications based on SQL Server ,Oracle, or MySQL.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to deploy, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent offers the expertise of a senior consultant with extensive experience installing, maintaining, and upgrading telepresence systems from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network support team, your ISP, and your video conferencing platform supplier to help your company increase the business value of your telepresence solution.
Progent can help small and medium-size organizations to implement endpoint device security defense solutions and deliver mitigation expertise to support at-home workers.
Progent's data protection experts can assist you to design, implement and debug a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits businesses to create a backup ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by human miscues, computer errors, ill-intentioned insiders, and malware attacks like ransomware. For details, go to ProSight DPS 360 Backup services.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.
Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Cisco-certified IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's Data Center engineers can help you find high availability data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too expensive for the majority of small companies. Progent can show you how to get all the benefits of non-stop data centers and 24x7 colo sites by offering a complete array of engineering and support services.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
For custom program development, Progent can provide software design consultants to write business software in areas such as eCommerce, web site design, Microsoft Dynamics packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET apps quickly and at low cost.
Progent is among the most experienced IT support companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive all the benefits of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 management.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
System Center Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, performs network health monitoring, allows secure self service, and offers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist your organization with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable you to simplify the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a mix of Juniper's software platforms.
The current ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Before Progent's MOM-based solution, system problems were handled reactively, after users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent can now fix server problems before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients are aware that the problems are there. Progent supports MOM 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, security and productivity.
Progent can provide the support of BlackBerry-premier professionals who can assist small companies to design, administer, and repair BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's efficient online support model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry technology productively into their IT network.
Our compensation model is based on contribution, so just like being an independent consultant, your income is entirely tied to your work effort. Some Progent consultants focus on quality of life and elect to consult at an easy pace, utilizing our self-determined schedule to follow personal pursuits such as mountain biking, motorcycle racing, skiing, surfing, travel, or sharing free time with relatives and acquaintances. Others use the chance to make big bucks through hard effort and extended hours. Progent completely supports either side of the spectrum plus any point in the middle.
Progent can provide affordable remote consulting services for all editions of Office Access including Access desktop and Access Web App and can provide advanced assistance for application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar classes for Access application programming and database management.
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop a corporate-wide security plan, streamline network administration, assist with application development, and build and validate a DR/BC plan.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can build or enhance .NET applications rapidly and affordably.
The Help Desk support delivery structure used by Progent gives small businesses an affordable alternative to dependence on independent service individuals by offering extensive technical knowledge accessible to numerous support groups, optional 24x7 availability of urgent assistance, escalation capability to appropriate experts for handling the most difficult issues, support consistency and reliability, quick follow-up overseen by seasoned service administrators, a selection of convenient mechanisms for initiating service tasks, and excellent process transparency made possible by trouble ticket tracking and accessible through a web-based portal.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small company design and deploy a configuration of ISA Server 2004 that supports your information security requirements without restricting your network.
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support services to help your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent can assist you to utilize Cisco's networking products to create a robust foundation for your local, private cloud, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent offers cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting services include system planning, deployment, project management, local and remote technical support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's economically priced network support packages, medium-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer medium-size company networks enterprise-class availability, protection and performance.
Microsoft Communications Server provides Instant Messaging and presence in a scalable, world-class package featuring advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP protection with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-certified professionals can deliver the skill needed to realize all the advantages of Office Communications Server throughout your whole corporation.