Progent provides live online instruction for popular desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of traditional physical classroom instruction, including immediate communication between students and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the schedules of multiple students. Available to individuals or groups of all sizes, Progent's live online instruction allows the trainer to run the seminar from a remote office and the students can be spread throughout a campus or all over the country. Live online education utilizes proven learning tools such as broadcast white boards, real-time questions, and shared desktops. Classes can be short and personalized to specific topics or extended in duration and wider in scope.
Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, in the trenches of IT service, performing a wide range of technical projects for an extensive array of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting team. This means that you get not only world-class IT skills, but also a support engineer with proven methods for using computer knowledge to fix actual network problems quickly.
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with application sharing, and both IP and PSTN calling across a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management team and end users. Progent offers expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
important features of Microsoft Dynamics GP software include a modular structure that allows you to license only the components you require, a standardized architecture built on Microsoft technologies to protect your investment and offer a highly integrated environment, advanced reporting services that permit you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to process data from almost any db software or workstation software into Microsoft GP/Great Plains, plus an open design that makes it easy to develop custom applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide experienced GP support professionals to show you how to convert the advanced features of Dynamics GP business accounting software into a productive business solution.
Our compensation structure is based on contribution, so just like working as an independent consultant, your income is entirely tied to your work effort. Some Progent consultants focus on lifestyle issues and choose to work at an easy pace, using our flexible calendar to follow personal pursuits such as mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with family and acquaintances. Others take advantage of the chance to make big dollars via hard work and long days. Progent completely encourages both ends of the spectrum and everything in the middle.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of affordable remote support services to assist your organization to maintain your current Microsoft Word environment or help you to upgrade to a newer release of Office Word. Services offered by Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, interfacing Office Word with other Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training tailored for your special requirements.
Progent's Cisco-Premier network engineers can show you how to run Cisco's management tools alongside a variety of specialized third-party products to create a complete network management solution to keep your network running smoothly, conserve limited resources, guard your data, recover quickly from hardware failure or malicious assaults, and enable you to expand or repurpose valuable resources intelligently and affordably as your business grows.
The Help Desk Call Center support delivery structure used by Progent's Technical Response Center gives small organizations an efficient alternative to reliance on freelance consultants by offering broad expertise accessible to multiple support teams, optional 24x7 access to emergency assistance, escalation capability to top-level experts for solving even the most intractable problems, support consistency and reliability, prompt follow through enforced by seasoned service administrators, a choice of easy-to-use mechanisms for initiating service tasks, plus excellent process transparency enabled by ticket updates and accessible via a web portal.
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and post-migration technical help.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help organizations of any size to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or full project management support. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company better solutions for your IT system.
Stealth penetration checking is a key part of any comprehensive network security plan. Progent's security professionals can perform extensive intrusion tests without the knowledge of your company's in-house network support resources. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and consistently monitored. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks common to modern variants of ransomware.
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless availability with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent believes that a well architected and implemented information system is a pivotal piece for enabling a firm's success, and we apply this belief in our corporate network infrastructure. We have built a fault-tolerant virtual office network that enables our staff engineers and certified contractors to offer fast and effective service, collaborate closely on complex jobs, and experience professional and private growth by acting as part of a dynamic company ethos of personal drive and independence.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Progent's work environment will allow you to become a better consulting professional by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent delivers this promise by attracting the best professional experts for you to work with, offering a state-of-the-art network and communications architecture, running proprietary software tools to deliver the maximum quality of service, and by optimizing proven operational structures for attracting and maintaining customers.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange infrastructure to reduce capital costs and management overhead. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to help your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your functional requirements and budget, implement an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
Progent wants to find full-time, results-oriented Microsoft accredited consultants with MCSE credentials; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security certification; and advanced network architecture experts with a background in mobile access, wireless networking, high uptime, workplace recovery, information preservation, and VMware. Progent also is looking for professionals to work on Progent's staff of helpdesk service technicians and remote troubleshooting experts. Also, We are seeking talented administrators who can operate productively in our high-growth, virtual office culture.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and information workers, reducing the difficulty of creating, integrating, managing, and using company data and database programs on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in designing and building data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Google Android, and other personal devices.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that gives the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and troubleshooting SCOM environments and offer organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Progent provides nationwide remote help and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX and Microsoft products. Remote IT help provides optimum return for your IT budget by extending user productivity and shortening the time charged for network repair services. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist you with the most difficult network issues.
Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health reporting, enables secure self service, and offers a common point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid networks.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT management team, create a corporate-wide security plan, streamline IT management, help with creating applications, and build and validate a DR/BC plan.
Progent can assist you to deploy Cisco's networking technology to build a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, versatility, uptime, and recoverability.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless extension of your IT services staff.
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Progent can help your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and transmit email, examine the GAL, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company more complete support for your IT network.
Progent can provide quick access to the skills of veteran Wi-Fi specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless APs for your business and help you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi APs for optimal coverage and throughput.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable process for recovering applications and services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also supports transparent testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager.
Progent offers the expertise of Microsoft-certified engineers as well as experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's veteran team of IT consultants and subject matter experts have years of background providing online and on-premises support for organizations of all sizes who need to incorporate Android phones into their information systems so that users can work together from virtually anywhere. Progent offers the range of skills to resolve network issues that span multiple manufacturers and that entail a mix of legacy and up-to-date information technology. Progent provides cost-effective remote expertise to help you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and operate Android phones to maximize their business value.
Windows Hyper-V 2016 incorporates key technologies first developed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade plan, educate your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a smooth migration plan, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent's experts offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email expertise, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to iCloud services. For computer environments built solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is available, safe, efficient and aligned with your company's business goals.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized control of modern security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
If your business network mixes Linux-based products platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, enhanced throughput, and strong protection. Progent's Linux and MS Windows integration support services feature IT architecture configuration and service, support for Windows services for UNIX, remote network monitoring and management, online network help and repair, in-person technical support, and Help Desk Call Center support.
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, deploy, enhance, manage and debug a Wi-Fi network optimized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, expandability, and flexibility that accelerate output of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable online engineering, troubleshooting, and education services to help your company to plan, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.
Progent's Microsoft-certified consultants offer network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.