Progent's IT outsourcing packages offer economical network consulting for medium-size organizations. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can smooth out costs and eliminate uncertainties, allowing IT service expenses to increase in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available system foundation for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Progent offers affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
Progent can assist your IT team to design and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that combine local resources as well as one or more cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent's consultants can provide macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For computer networks based solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is available, secure, fast and aligned with your company's objectives.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Linux support experts offer small companies and developers assistance with managing and supporting Linux systems that run with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you a convenient single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Citrix-certified consultants can help your business to design, deploy, manage, and support a virtualized Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and maintain an off-site datacenter that features high uptime, enhanced security, and fast disaster recovery.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad management, or moving to iCloud. For computer environments built solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that unifies information and operations across your business, communicates easily with other solutions, and brings together employees, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you install and maintain a robust, protected server and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent offers nationwide urgent technical support and consulting services for companies that run Sun Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows technology. Online network consulting offers maximum leverage for your IT budget by preserving client efficiency and limiting the time billed for network analysis and repair. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your location. In most of situations your network issues can be remediated by telephone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist with the toughest network issues.
Progent's Juniper Networks-authorized network engineer can help you to plan and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate smoothly from discontinued equipment to the latest releases. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to enable you to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Certified IT consulting experts. With Progent's economically priced IT service programs, small organizations can select a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business information systems enterprise-class availability, security, and performance.
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, teams and information. Microsoft SharePoint provides a central location for your employees or customers to connect to, organize, distribute and manipulate useful data, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they've developed in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint environment or upgrade to the latest release of SharePoint.
Progent is among the most qualified network consulting firms for designing email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies receive the full advantages of Microsoft Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt your business.
The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent offers three basic kinds of Help Desk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients easy access to a reliable support resource with years of experience providing phone support and online troubleshooting for networks powered by Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a solid contributor to business performance. Progent's target is to fix rather than merely report problems.
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent offers the expertise of Microsoft-certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and data security consultants to help you to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's computer outsourcing support offerings for small companies include designing Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, fixing stubborn IT issues, and creating a comprehensive security plan. Progent can show you how to maximize network reliability and performance with non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management help for large-scale upgrades and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement logistics, and full documentation. Progent's IT outsourcing help also features education for office productivity programs such as Office XP.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis tools by SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks.
Progent's Microsoft-certified consultants can provide online or in-person support to assist companies of all sizes to plan, deploy, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing especially challenging issues, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent offers the expertise of certified consultants as well as experienced database application programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security professionals to assist you to assess the potential benefits of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent provides small businesses two ultra-affordable network security inventory scanning packages that provide, for a set price, remotely administered inventory scans of your security profile which are analyzed by certified information security engineers who assess the results of the scan, deliver objective evaluations of your current security vulnerability, and make recommendations for enhancements. Progent has developed two non-overlapping network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality assessments of your network's exposure to assault.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Dynamics GP can help you expand and control your business better by offering deep availability of strategic data and a rapid ROI. Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the reach of your organization, manage your financials, automate financial processes, standardize processes throughout your business, improve inventory control, enhance order accuracy, grow sales and shorten turnaround time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP support professionals to help you derive the full advantages of your Microsoft Dynamics GP software.
Progent is one of the most experienced network support firms for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies receive the full advantages of Microsoft Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 management.
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and reporting.
ProSight Reporting is a growing line of real-time reporting plug-ins created to integrate with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in a solution that delivers the maximum level of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that enable small companies with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's certified SQL Server 2017 consultants can help your organization to plan and implement a smooth upgrade from your current SQL Server databases and applications to SQL Server 2017.
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent has few competitors. Small businesses who work with familiar independent consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, protected, and efficient.
Progent offers small businesses a pair of ultra-affordable network security evaluation packages that provide, at a set price, remotely managed inventory scans of your network security profile which are analyzed by expert security engineers who interpret the data collected by the scan, present unbiased summaries of your existing security vulnerability, and offer recommendations for improvements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the budgets of small companies while delivering enterprise-class evaluations of your IT network's exposure to attack.
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
If your business network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for easy management, transparent information exchange, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services include network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center support.
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, technical support, and education services to help you to design, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.