Workplace Recovery Support and Service
ProSight Data Protection Services (DPS) MSP360 Backup: Fully Managed Cloud Backup/Restore Services
ProSight Data Protection Services (DPS 360 Backup
ProSight Data Protection Services 360 Backup is a family of value-priced managed service offerings powered by technology developed by MSP360 (previously known as CloudBerry Lab) to handle all critical aspects of backup/restore activity for small and midsize companies. MSP360 Backup software supports advanced options for encryption, data compression, retention, and automation. A top capability is the ability to store your backups on any leading public cloud, on-premises, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management (RMM) utilities provide efficient features like backup process automation; enterprise-wide installation, configuration and updates; custom scripting; recovery status alerts; plus storage and capacity reporting. MSP360 Backup offers file or image-based backup/recovery for VMs and physical devices and enables you to establish a backup/restore system with a low RTO and a granular RPO.
With ProSight Data Protection Services 360, Progent's MSP360-qualified experts help your business to plan and deploy a data protection solution built on MSP360 software. Progent will then provide end-to-end monitoring and management to protect against data loss resulting from user mistakes, system problems, bad-actor insiders, and malware attacks such as ransomware. Your network support team does not have to climb the challenging learning curve required for effective management of a modern backup/restore platform and you have immediate contact with Progent's proven backup and disaster recovery professionals in case you have to react rapidly to a data-loss emergency.
Bring Your Own Storage
MSP360 backup/restore is storage agnostic. You can send backup data to virtually any public cloud storage service, to your on-prem hardware, or both. This can represent a major savings in comparison to solutions that demand the use of specialized storage. The use of public clouds can also provide advantages like multi-region storage locations, the ability to move to less expensive storage tiers as data ages, virtually unlimited on-demand scale, plus global redundancy for world-class robustness. Public clouds you can use with MSP360 Backup include Amazon S3 and S3 Glacier, Microsoft Azure, Wasabi Hot Storage, Backblaze B2 and Google Cloud Storage.
Backup Services Available with the ProSight DPS 360 Family
ProSight DSP 360 are licensed via subscription. Several types of backup services are offered in addition to value-priced cloud storage:
- ProSight DPS 360 Desktop
- ProSight DPS 360 Server
- ProSight DPS 360 VM Host
- ProSight DPS 360 SQL
- ProSight DPS 360 Exchange
- ProSight DPS 360 GSuite
- ProSight DPS 360 Ultimate
- ProSight DPS 360 B2 Cloud Storage
- Support for leading cloud storage providers and classes
- Long-term VM backup (Grandfather-Father-Son retention policy support)
- On-premises backups to conventional storage devices and NAS storage
- SQL Server and Exchange backups
- Change-only Backup for files, images, and VMware
- Fast and efficient change-only block-level backup for the majority of cloud storage providers
- Data compression with gzip
- Create USB boot drive or ISO image for bare metal recovery
- Cloud-to-cloud and cloud-to-local backups
- Image-based copies of physical machines or VM images
- Compatible with major VM types such as Windows Hyper-V, VMware, VirtualBox, and RAW
- Restore image backups as Amazon EC2, Azure VM, and Google Compute Engine instances
- Fast client-side deduplication using on-premises capacities to conserve time, bandwidth and storage
- Mandatory and full Consistency Checks
- Scheduling for backups and restores
- Support for backup/restore chains for sequential plans
- Custom pre-plan and post-plan scripting
- Option for the military-grade AES-256 Advanced Encryption Standard
- Data immutability for enhanced ransomware protection, data recovery, and compliance
To see a datasheet about the major features of ProSight Data Protection Services 360, click:
Progent's ProSight Data Protection Services 360 Datasheet. (PDF - 296 KB)
How Progent Can Assist You Get the Most out of ProSight DPS 360 Backup
Progent can provide a selection of managed services to assist you to plan, implement, optimize and troubleshoot a ProSight DPS 360 Backup system based on MSP360 software. Progent's backup experts can help your business to install and manage MSP360 Backup utilities and services and to protect critical apps by delivering support that includes M365 Exchange consulting, SQL Server integration consulting, Windows Server Hyper-V integration, and VMware-certified vSphere and vCenter consulting.
Progent also offers disaster recovery/business continuity (DR/BC) preparedness expertise to help your company to use MSP360 Backup products to protect your mission-critical data and enable you to restart your core services rapidly in the event of a calamity. Progent's GIAC information assurance specialists can assess the cybersecurity profile of your data protection system and can assist you to deploy the latest tools and adhere to industry best practices for operating securely in the modern threat landscape.
Non-stop Solutions Offered by Progent
Progent's certified engineers can assist your business to design a sensible, fault-tolerant network that addresses critical issues covering a wide array of networking technologies and operations including:
Workplace Recovery Planning
Progent's disaster recovery planning engineers can help you design a business continuity plan in order to resume network operations in case of an IT network catastrophe. Progent can help you to create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system architecture that takes into account availability issues involving a wide range of infrastructure technologies and procedures. For details, visit Business Continuity Consulting Services.
CRISC-Premier Network Risk Mitigation
The CRISC certification program was established by ISACA in 2010 to validate a consultant's skills to design, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and carry out a business continuity plan that follows leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. For details, visit CRISC-Premier IT risk mitigation experts.
Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important improvements in capacity, performance, manageability, cybersecurity, application compatibility, Linux support, container technology, and hybrid integration of on-premises and cloud assets. Top enhancements of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud resources, System Insights for utilizing advance predictive intelligence to manage local environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration using Kubernetes, Cluster Sets for creating and administering large high-availability scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. For details, see Windows Server 2019 Fault-tolerant Failover Clustering Consulting.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point. To read more, see Windows Server 2016 Disaster Recovery Consulting.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable runbook for restoring services rapidly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and manage a DR solution powered by VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles apart from each other. Progent offers access to a NetApp MetroCluster expert who can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to prove compliance with information assurance standards and regulatory mandates.
High Availability Load Balancing
Progent offers fault tolerant load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing products for which Progent can provide consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS. To find out more, go to Fault Tolerant Load Balancing.
Non-stop Colocation
Progent's Data Center professionals can show you how to find fault-tolerant data centers that match the particular needs of your business. High availability off-site data centers are especially attractive to small and mid-size businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to help you get all the benefits of non-stop colocation facilities by providing a complete array of engineering and maintenance services. For more information, go to Non-stop Data Centers Expertise.
Non-stop Branch Office Connectivity
Progent's interoffice network infrastructure consultants can help organizations create zero-downtime inter-site connectivity solutions through redundant system architectures with transparent failover. Progent's Cisco-premier CCIE network engineers can plan and implement fault-tolerant Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers economical 24x7 interoffice networking. For more information, visit High-Availability Inter-office Connectivity.
24x7 Internet Connections
Progent's Cisco-authorized IT experts can show you how to build an affordable, high availability Internet configuration solution that can achieve non-stop Internet access through a wide array of high availability Internet access solutions including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you utilize the latest techniques for 24x7 Internet access to implement a cost-effective, completely redundant Internet network with automatic failover and other features to create fault tolerant Internet access. To read more, see Fault Tolerant Internet Connectivity Solutions.
Backup and Restore Technology Consulting Experts
Progent offers economical online support from engineers skilled in a broad array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent can provide expertise for all major data protection products including Acronis, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help your company to deploy, upgrade, or maintain backup/restore systems for a range of architectures including local, remote, cloud-based, or a mix. For more information, see Backup and Recovery Solutions Consulting.
System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's certified System Center Data Protection Manager engineers can help you to develop a practical workplace recovery plan, implement a cost-effective fault-tolerante IT architecture, deploy a Microsoft SCDPM-powered backup and recovery system, thoroughly test your system, train your administrative personnel or regular service providers how to maintain Microsoft System Center Data Protection Manager, or provide complete information technology outsourcing such as remote housing of Microsoft SCDPM servers in Progent's secure data center. To find out more, visit System Center Data Protection Manager Consulting.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist your business to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting and management.
ProSight DPS Altaro VM Backup Solutions for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup includes advanced capabilities such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a certified Altaro partner and can provide a broad range of online or onsite consulting services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology. For details, see Altaro VM Backup certified consultants.
ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not have integrated support for vital data protection capabilities like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup provides a full-featured platform for automatic backup and rapid recovery of all your organization's M365 mailboxes, Teams Chats, SharePoint documents, OneDrive for Business data, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers an affordable backup-as-a-service (BaaS) solution that guards M365 components against data loss resulting from user or system error, malicious sabotage, and cyber attacks such as ransomware. To learn more, visit ProSight Data Protection Services 365 Total Backup services for Microsoft 365.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS ECHO automates your backup activities and enable fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight Data Protection Services ECHO to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS ECHO managed backup.
Consulting Services Double-Take Software for Backup
Double-Take Software publishes a selection of tools intended to deliver small businesses a range of affordable alternatives for backing up and restoring business-critical applications including Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating Double-Take products into small business information networks to achieve an advanced state of availability and business continuity readiness at a budget-friendly price. To learn more, see Consulting for Double-Take Solutions for Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and offers high-level application expertise for a wide variety of business software programs, Progent can assist customers to find comprehensive information technology solutions that optimize the business value of your network. As a Registered Partner for Cisco, Progent can provide the services of certified consultants and specialists with experience in architecting, installing and troubleshooting infrastructure solutions based on Cisco products. The depth and breadth of Progent's technical experience and Progent's familiarity with the requirements of small companies make Progent a great resource for creating and running an affordable, dependable network.
How You Can Contact Progent's Experts for Business Continuity Solutions Support
In order to ask Progent about technical help for workplace recovery solutions, call
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24 Hour Microsoft ISA 2004 Server Remote Support
24x7 Microsoft Certified Partner ISA Server Support
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Windows Server 2012 R2 Clustering Technology Consulting
Windows Server 2012 R2 Cloud Professional
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Database Development Consulting
Database Development Specialist
Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include installation and configuration, database design and coding, administration support, replication and synchronization strategies, storage management, performance optimization, data migration, information security, backup/restore systems, troubleshooting, and training.
Remote Technical Support Branch Offices
Branch Location Information Technology Consulting
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched capability for serving branch offices that require IT help with the responsiveness associated with with small firms but which offers professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your corporation has a sales office situated anywhere in or any region served by Progent's engineers, Progent can provide a broad range of onsite and off-site IT consulting services and system architecture expertise.
Automatic Network Topology Diagrams Online Help
Remote Support Services Automatic Network Topology Mapping
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that need critical software patches, or resolving performance bottlenecks.
Microsoft Certified Expert Project 2016 Coder
Programming Firm Project Online
Progent's Microsoft engineers offer in-depth support in deploying, operating and debugging any edition of Microsoft Project, Project Server, and Project Online and can provide a wide range of affordable online support services following proven best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Services available from Progent include system planning, installation and migration, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
MOM 2007 Consultant
Best Specialist Network Monitoring
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management options available as economical services designed to assist your company to detect and fix a an array of network problems before they can disrupt your business.
iOS patch management Consulting
Communications device patch management Professionals
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as switches and wireless APs, and IoT devices such as sensors and robotics.
Call Desk Outsourcing Services Remote Technical Support
Desktop Help Desk Outsourcing Services Computer Engineer
Progent offers several basic types of Help Desk services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your clients convenient access to a dependable support resource with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a positive image as a solid contributor to company productivity. Progent's target is to fix rather than simply record problems.
Outlook autodiscover IT Consultant
On-site Technical Support Microsoft 365 migration PowerShell
Microsoft supports seamless hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
24-7 Consulting for IT Service Providers Online Support
Consulting Support for IT Service Providers Information Technology Consulting
Progent's Support for IT Service Providers lets you use Progent's consulting experts while retaining your own service brand as a seamless extension of your IT consulting team.
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