Business Continuity Support
ProSight MSP360 Managed Backup for Microsoft 365
ProSight MSP360 Managed Backup Services
ProSight MSP360 Managed Backup for Microsoft 365 is a family of affordable managed service offerings based on technology created by MSP360 (formerly CloudBerry Lab) to handle all key aspects of data protection for small and midsize businesses. MSP360 Managed Backup provides advanced options for encryption, compression, retention, and scheduling. A headline feature is the ability to store your copies on any major public cloud, on-premises, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management (RMM) utilities offer efficient capabilities such as backup operations automation; bulk installation, configuration and updates; versatile scripting; recovery progress notifications; plus storage and capacity reporting. MSP360 Backup/Restore offers file or image-based backup/recovery for VMs and physical devices and enables you to build a backup/restore solution with a low RTO and a fine-grained RPO.
With ProSight Data Protection Services 360, Progent's MSP360-certified experts assist you to design and implement a backup/restore system built on MSP360 technology. Progent will then provide comprehensive monitoring and management services to guard against data loss resulting from user error, system breakdowns, malicious insiders, and malware assaults such as ransomware. Your IT staff does not have to master the complex learning curve required for efficient management of an advanced data protection system and your company has on-demand contact with Progent's proven backup and disaster recovery (BDR) experts if you have to respond quickly to a data-loss emergency.
Choose Your Own Storage
MSP360 Backup is storage agnostic. You can copy backups to virtually any public cloud storage account, to local devices, or both. This can represent a significant savings compared to solutions that demand the use of proprietary storage. Public clouds can also provide benefits such as multi-region distribution of storage, the ability to migrate to less expensive storage levels as data gets older, virtually unlimited on-demand scale, plus global redundancy for enterprise-class robustness. Major clouds supported by MSP360 backup/restore include Amazon S3 and S3 Glacier, Azure, Wasabi Hot Storage, Backblaze and Google Cloud Storage.
Products Available with the ProSight MSP360 Family
ProSight MSP360 Managed Services are licensed via subscription. Several types of backup services are available in addition to value-priced cloud storage:
- ProSight MSP360 Desktop
- ProSight MSP360 Server
- ProSight MSP360 VM Host
- ProSight MSP360 SQL
- ProSight MSP360 Exchange
- ProSight MSP360 GSuite
- ProSight MSP360 Ultimate
- ProSight MSP360 B2 Cloud Storage
- Works with leading cloud storage providers and classes
- Long-haul virtual machine backup (Grandfather-Father-Son retention)
- Local backups to conventional storage devices and NAS storage
- Microsoft SQL Server and Exchange backups
- Synthetic Backup for files, images, and VMware
- Fast and efficient change-only block-level backup for most cloud storage services
- Compression with gzip
- Ability to create USB boot drive or ISO image file to allow bare metal recovery
- Cloud-to-cloud and cloud-to-local backups
- Image-based copies of physical or virtual machine images
- Compatible with major virtual machine formats including Windows Hyper-V, VMware, VirtualBox, and RAW
- Recover image backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
- Rapid client-side deduplication utilizing on-prem capacities to save time, WAN bandwidth and storage
- Mandatory and full Consistency Checks
- Scheduling for backups and recoveries
- Support for backup/restore chains for sequential plans
- Custom pre-plan and post-plan scripting
- Support for the AES-256 encryption standard
- Data immutability for enhanced ransomware protection, data recovery, and regulatory compliance
To see a datasheet describing the major features of ProSight MSP360, click:
Progent's ProSight MSP360 Services Datasheet. (PDF - 296 KB)
How Progent Can Help You Get the Most out of ProSight MSP360 Managed Backup for Microsoft 365
Progent offers a variety of managed services to assist you to design, deploy, optimize and debug a ProSight DPS 360 backup/restore system powered by MSP360 technology. Progent's experts can help you to configure and manage MSP360 Backup tools and technologies and to protect key apps by providing expertise such as M365 Exchange consulting, SQL Server expertise, Windows Server Hyper-V integration, and VMware-certified vCenter consulting.
Progent also offers disaster recovery preparedness expertise to assist your company to use MSP360 Backup to protect your critical data and allow you to resume your vital services quickly in the event of a catastrophe. Progent's GIAC information assurance (IA) experts can gauge the cybersecurity posture of your data protection solution and can assist your business to deploy advanced tools and follow industry leading practices for working securely in today's threat environment.
Fault Tolerant Solutions Supported by Progent's Experts
Progent's Microsoft and Cisco-certified support professionals can assist you to build an efficient, high-availability network that addresses critical issues encompassing a broad range of infrastructure technologies and processes such as:
Business Continuity Planning
Progent's business continuity planning consultants can help you create a workplace recovery strategy in order to restore network operations in case of an information network catastrophe. Progent can help you to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide range of infrastructure technologies and procedures. To find out more, visit Workplace Recovery Consulting Services.
CRISC-Certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate an IT professional's skills to plan, deploy, and support information system controls to mitigate network risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity plan based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. To find out more, visit CRISC-Certified IT risk control specialists.
Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced important enhancements in scale, performance, management, cybersecurity, app compatibility, Linux co-existence, container technology, and hybrid combinations of local and cloud-hosted assets. Headline new features of Windows Server 2019 are Windows Admin Center for unifying the management of hybrid local/cloud resources, System Insights for taking advantage of advance predictive analytics to control on-premises environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets technology for deploying and administering large high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from legacy versions of Windows Server. To learn more, visit Windows Server 2019 High Availability Failover Clustering Expertise.
Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness. For more information, visit Windows Server 2016 Disaster Recovery Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable process for recovering services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, configure, test and administer a disaster recovery solution based on VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between datacenters located up to 185 miles (300km) away from one another. Progent offers the skills of a NetApp MetroCluster consultant who can help your business to plan, configure, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.
Fault Tolerant Load Balancing
Progent provides high availability load balancing support covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS. To find out more, go to High Availability Load Balancing.
Fault Tolerant Data Centers
Progent's Data Center consultants can help you select zero-downtime data centers that match the specific requirements of your business. Fault tolerant co-location sites are particularly attractive to small and mid-size companies because of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent can show you how to get all the advantages of 24x7 colo centers by providing a complete range of consulting and maintenance services. For details, go to High-Availability Internet Data Centers Solutions.
Fault Tolerant Interoffice Networking
Progent's branch office network infrastructure professionals can help companies create zero-downtime interoffice connectivity solutions via fully redundant networks featuring transparent failover. Progent's Cisco-certified CCIE network engineers can design and deploy fault-tolerant Inter-office networks based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers affordable 24x7 interoffice connectivity. For details, visit 24x7 Inter-office Networking.
Fault Tolerant Internet Connectivity
Progent's Cisco-authorized IT engineers can show you how to create an affordable, fault tolerant Internet connection solution that can deliver non-stop Internet connectivity through a wide array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE engineers to help you apply the most up-to-date technology for 24x7 Internet access to create an affordable, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet access. To learn more, go to 24x7 Internet Connectivity Architecture.
Backup and Restore Solutions Consulting and Support Services
Progent can provide economical remote access to consultants with expertise in a wide range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or maintain backup/restore systems for a range of topologies including local, remote, cloud-based, or hybrid. To read more, visit Backup and Recovery Technology Consulting Services.
Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting and Support Services
Progent's expert Microsoft SCDPM engineers can help your company to develop an effective workplace recovery strategy, implement a cost-effective fault-tolerante network infrastructure, install a SCDPM-based backup and recovery solution, comprehensively validate your DPM system, educate your administrative personnel or regular service providers how to maintain Microsoft SCDPM, or provide extensive information technology outsourcing including remote hosting of virtual or physical SCDPM machines in Progent's world-class data center facility. For details, go to System Center Data Protection Manager (SCDPM) Consulting and Support Services.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to design, configure, manage and repair a backup and disaster recovery system built on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consulting and management.
ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup includes advanced capabilities such as Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is an Altaro partner and can provide a wide array of online or on-premises consulting services to assist you to plan, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software. To find out more, visit Altaro VM Backup certified consultants.
ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include integrated support for vital data protection services such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup delivers a full-featured BDR solution for programmable backup and quick restoration of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a budget-friendly backup-as-a-service (BaaS) solution that guards M365 components against data loss or corruption caused by user or system error, malicious corruption, and malware attacks such as ransomware. To learn more, see ProSight DPS 365 Total Backup solutions for Microsoft 365.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup processes and allow rapid recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services ECHO to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to recover your business-critical information. Learn more about ProSight DPS ECHO managed backup and recovery.
Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take publishes a family of tools designed to deliver small and midsize companies a range of affordable solutions for backing up and restoring vital applications such as Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating Double-Take Software products into small company IT systems to create an advanced level of availability and business continuity readiness at a budget-friendly price. To read more, see Consulting for Double-Take Solutions for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft AI Cloud Partner and provides high-level application consulting for a broad range of small business applications, Progent is able to assist clients to find efficient information technology solutions that optimize the business value of your IT network. As a Registered Partner for Cisco, Progent offers the services of premier consultants and specialists with expertise in designing, configuring and maintaining infrastructure solutions based on Cisco technology. The depth of Progent's IT know-how and Progent's familiarity with the needs of small companies make Progent the ideal resource for building and running an affordable, fault-tolerant information system.
How You Can Get in Touch with Progent's Consultants for Disaster Recovery Solutions Support
In order to ask Progent about consulting expertise for business continuity solutions, phone
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Remote Workers Cybersecurity Troubleshooting
Remote Support Services Remote Workers Cybersecurity
Progent can assist small and mid-size businesses to implement endpoint device security defense solutions and provide response services needed to support at-home workers.
Consulting Services Ransomware Recovery Readiness Analysis
Ransomware Recovery Preparedness Analysis Professionals
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure Active Directory environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security regulations, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and higher availability.
Award Winning New Mexico Software Consulting Services
Colorado Specialist
Progent's Technical Response Center (TRC) offers national extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and remote secure computer access to troubleshoot and repair technical problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to qualified experts as needed. For urgent problems, the TRC endeavors to respond to your request for service within one hour.
Email Bayesian Analysis Specialists
Email Outbound Content Filtering Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Consult Spora ransomware recovery
Services NotPetya ransomware recovery
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Integration Support Office Wireless
Ubiquiti UniFi Controller IT Consultants
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Enterprise Services Project Methodology Computer Firms
Information Technology Management Stabilizing Phase: Design Tuning
In conducting IT tasks for enterprise clients, Progent follows a phased methodology driven by defined milestones so as to achieve financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert deployment. All phases are recorded to provide a detailed description of IT services delivered and to help in ongoing system support.
Aironet On-site Technical Support
Aironet Outdoor Wi-Fi Access Point Online Technical Support
Progent's certified wireless consulting experts can assist organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless AP solutions to provide the throughput, range, capacity, scale, security and ease of management needed for seamless access between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet Wi-Fi access points.
NinjaOne and Progent NOC Server Monitoring Consulting Services
NinjaOne RMM and Progent Network Operations Center Support and Integration
A centerpiece of Progent's Network Operations Center is its effective incorporation of NinjaOne RMM, a comprehensive RMM solution which facilitates automated alerting and rapid incident response.
Specialist Automatic Network Infrastructure Mapping
Integration Services Automatic Network Topology Diagrams
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, optimize and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that require important updates, or resolving performance problems.
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