Workplace Recovery Consulting Support

ProSight Data Protection Services (DPS 360 Backup
ProSight DPS 360 Backup is a family of value-priced managed service offerings powered by technology created by MSP360 (previously known as CloudBerry Lab) to handle all key aspects of backup and recovery operations for small and midsize businesses. MSP360 Backup software provides advanced features for encryption, data compression, retention policy, and automation. A headline feature is the ability to store your backups on any major public cloud, locally, or both. Remote Monitoring and Management (RMM) tools offer timesaving features like backup operations automation; enterprise-wide installation, setup and patching; versatile scripting; restoration status alerts; plus management reporting. MSP360 Backup/Restore allows file/folder or image-based backup/recovery for virtual machines and physical devices and enables you to create a data protection solution with a low RTO and a fine-grained Recovery Point Objective.

With ProSight Data Protection Services 360, Progent's MSP360-qualified consultants help you to design and implement a backup/restore system based on MSP360 software. Progent's experts will then perform comprehensive monitoring and management services to protect against data loss resulting from human error, infrastructure problems, malicious insiders, and external assaults like ransomware. Your network support team does not have to go through the complex learning curve required for efficient management of an advanced data protection solution and you have on-demand access to Progent's proven backup and disaster recovery professionals in case you need to react rapidly to a data-loss emergency.

Choose Your Own Storage
MSP360 managed backup is storage-system agnostic. You can send backup data to virtually any public cloud storage service, to your on-prem devices, or both. This can represent a significant discount in comparison to platforms that require the use of proprietary storage. The use of public clouds can also provide benefits like geo-diverse storage locations, the ability to migrate to less expensive storage tiers as data ages, virtually unlimited on-demand scale, plus global redundancy for enterprise-class resilience. Public clouds supported by MSP360 backup/restore include Amazon S3, Azure, Wasabi Hot Storage, Backblaze B2 and Google Cloud.

Backup Services Offered in the ProSight Data Protection Services 360 Suite
ProSight DSP 360 are licensed on a subscription basis. A variety of backup plans are available in addition to value-priced cloud storage:

• ProSight DPS 360 Desktop
• ProSight DPS 360 Server
• ProSight DPS 360 VM Host
• ProSight DPS 360 SQL
• ProSight DPS 360 Exchange
• ProSight DPS 360 GSuite
• ProSight DPS 360 Ultimate
• ProSight DPS 360 B2 Cloud Storage

• Support for leading cloud storage providers and classes
• Long-term virtual machine backup (Grandfather-Father-Son retention)
• Local backups to conventional drives and NAS-type storage
• Microsoft SQL Server and Exchange backups
• Synthetic Backup for files, system images, and VMware
• Rapid and efficient change-only backup for the majority of cloud storage providers
• Compression with gzip
• Create USB boot drive or ISO image file for bare metal recovery
• Cloud-to-cloud and cloud-to-local data protection
• Image-based copies of physical or virtual machine images
• Support for major virtual machine types including Windows Hyper-V, VMware, VirtualBox, and RAW
• Recover image-based backups as Amazon EC2, Microsoft Azure VM, and Google Compute Engine instances
• Fast client-side deduplication relying on on-prem capacities to conserve time, WAN bandwidth and external storage
• Mandatory and full Consistency Checks
• Scheduling for backups and restores
• Support for backup/restore chains for sequential plans
• Custom pre-plan and post-plan scripting
• Option for the 256-Bit AES encryption standard
• Data immutability for advanced crypto ransomware defense, data integrity, and regulatory compliance

How Progent Can Help You Benefit from ProSight DPS 360 Backup
Progent can provide a selection of services to assist your company to plan, implement, test and debug a ProSight DPS 360 Backup solution powered by MSP360 technology. Progent's experts can assist your business to install and operate MSP360 Backup tools and services and to protect key apps by delivering support that includes Microsoft 365 Exchange integration consulting, Microsoft SQL Server integration consulting, Windows Hyper-V integration, and VMware-certified vSphere and vCenter expertise.

Progent also can provide disaster recovery planning consulting to assist you to use MSP360 Backup to protect your mission-critical data and allow you to resume your core operations quickly in the event of a catastrophe. Progent's GIAC information assurance specialists can assess the security posture of your data protection solution and can help your business to deploy the latest technology and follow industry best practices for operating safely in the modern threat landscape.

High Availability Technologies Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consultants can help your business to design an efficient, non-stop environment that resolves key problems encompassing a broad array of infrastructure technologies and processes such as:

Disaster Recovery Planning
Progent's business continuity professionals can help you design a workplace recovery plan that will allow you to resume IT functionality in case of an information network disaster. Progent can assist you to develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, high-availability network solution that takes into account availability issues covering a wide range of network technologies and procedures. To find out more, visit Disaster Recovery Expertise.

CRISC-Certified IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified engineer to help you to create and execute a workplace continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. To read more, see CRISC-Certified IT risk control experts.

Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 introduced significant enhancements in scale, throughput, management, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of on-premises and cloud assets. Top new features of Windows Server 2019 include Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted resources, System Insights for utilizing modern predictive analytics to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration using Kubernetes, Cluster Sets for deploying and managing large high-availability scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated versions of Windows Server. For more information, visit Microsoft Server 2019 High Availability Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness. To read more, visit Microsoft Windows Server 2016 Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and manage a DR solution based on VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between sites located as far as 185 miles (300km) apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help your business to design, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to verify adherence with industry standards and government requirements.

Network Load Balancing
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. For details, see Fault Tolerant Load Balancing.

Fault Tolerant Colocation
Progent's Data Center consultants can show you how to find fault-tolerant data centers that match the particular requirements of your business. Fault tolerant colocation sites are particularly appealing to small and mid-size organizations because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small businesses. Progent is ready to help you get all the advantages of high-availability data centers by providing a full array of consulting and support services. To learn more, go to Fault Tolerant Colocation Solutions.

Failsafe Inter-office Connectivity
Progent's inter-site connection engineers can help companies create zero-downtime inter-site connectivity via redundant system architectures with transparent failover. Progent's Cisco-certified CCIE network engineers can design and deploy high-availability Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers economical 24x7 interoffice connectivity. To read more, see 24x7 Interoffice Connectivity.

24x7 Internet Connections
Progent's Cisco-authorized network consultants can help you create an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access via a wide range of high availability Internet network solutions including high availability BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE professionals to help you apply the most up-to-date techniques for high availability Internet connections to create a cost-effective, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet connections. To learn more, see Non-stop Internet Access Architecture.

Backup and Restore Technology Consultants
Progent can provide affordable online access to IT engineers skilled in a wide array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent offers expertise for all major data protection platforms including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to implement, upgrade, or maintain backup/restore systems for a range of architectures such as on-premises, remote, cloud, or a mix. To read more, see Backup and Restore Solutions Consulting Services.

Microsoft System Center Data Protection Manager Backup and Restore Consulting Services
Progent's certified System Center Data Protection Manager support professionals can assist you to develop a practical business continuity plan, design a cost-effective high-availability IT infrastructure, configure a SCDPM-powered backup and restore solution, thoroughly test your system, educate your administrative personnel or local consultants how to maintain Microsoft System Center Data Protection Manager, or provide complete IT outsourcing such as off-site hosting of Microsoft SCDPM machines in Progent's secure data center. To read more, visit System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to design, integrate, manage and repair a BDR solution based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup supports advanced features like Immutable Cloud Storage for enhanced protection from ransomware. Progent is an Altaro partner and can provide a wide range of online or on-premises services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology. To learn more, see Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have integrated support for vital data protection capabilities like Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich BDR solution for automatic backup and rapid recovery of all your company's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive files, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service alternative that guards M365 apps against data loss or corruption caused by user or system mistakes, malevolent sabotage, and malware assaults such as ransomware. For details, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services ECHO automates and monitors your backup processes and allow rapid recovery of vital files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS ECHO to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data. Find out more about ProSight DPS ECHO managed cloud backup and recovery.

Consulting for Double-Take Software for Data Backup
Double-Take Software offers a selection of products designed to provide small and midsize companies a variety of cost-effective alternatives for replicating and restoring vital workloads including Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating Double-Take Software technology into small company IT systems to achieve a high state of fault tolerance and disaster recovery readiness at a budget-friendly cost. For more information, see Consulting Services Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and offers specialized application consulting for a wide variety of small business software programs, Progent can help customers to arrive at complete information technology solutions that maximize the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the support of certified consultants and specialists with expertise in architecting, configuring and maintaining infrastructure environments based on Cisco products. The breadth of Progent's IT know-how and Progent's familiarity with the requirements of small and midsize businesses make Progent a great resource for building and running an affordable, dependable information system.

How to Get in Touch with Progent's Consultants for Business Continuity Planning Help
If you wish to get in touch with Progent about technical assistance for workplace recovery planning, call 1-800-993-9400 or see Contact Progent.