Business Continuity Support

ProSight Data Protection Services 360 Backup
ProSight Data Protection Services 360 Backup is a suite of affordable backup-as-a-service (BaaS) products powered by technology created by MSP360 (formerly CloudBerry Lab) to address all critical aspects of backup and recovery operations for small and midsize businesses. MSP360 Backup software supports advanced options for encryption, compression, retention policy, and automation. A headline feature is support for storing your copies on any leading public cloud, on-premises, or both. Remote Monitoring and Management (RMM) utilities offer timesaving capabilities like backup operations scheduling; enterprise-wide installation, setup and patching; custom scripting; restoration progress alerts; plus management reporting. MSP360 Backup allows file/folder or image-based backup/recovery for VMs and physical machines and lets you create a data protection solution with a low RTO and a fine-grained Recovery Point Objective (RPO).

With ProSight Data Protection Services 360, Progent's MSP360-qualified experts assist you to plan and implement a data protection system based on MSP360 software. Progent will then provide comprehensive monitoring and management to guard against data loss caused by human error, system breakdowns, bad-actor insiders, and malware assaults like ransomware. Your network support team does not have to master the complex learning curve required for efficient management of an advanced backup/restore platform and you have on-demand contact with Progent's proven backup and disaster recovery experts if you have to respond quickly to a data-loss emergency.

Bring Your Own Storage
MSP360 backup/restore is storage-system agnostic. You can copy backup data to virtually any public cloud storage account, to your on-prem hardware, or both. This can represent a major savings in comparison to platforms that demand the use of proprietary storage. Public clouds can also offer benefits like multi-region storage locations, easy migration to less expensive storage levels as data gets older, virtually unlimited on-demand storage expansion, plus massive redundancy for world-class resilience. Major clouds you can use with MSP360 managed backup include Amazon S3, Microsoft Azure, Wasabi Hot Storage, Backblaze B2 and Google Cloud Storage.

Products Offered in the ProSight Data Protection Services 360 Suite
ProSight DSP 360 are licensed on a subscription basis. A variety of backup plans are offered in addition to affordable cloud storage:

• ProSight DPS 360 Desktop
• ProSight DPS 360 Server
• ProSight DPS 360 VM Host
• ProSight DPS 360 SQL
• ProSight DPS 360 Exchange
• ProSight DPS 360 GSuite
• ProSight DPS 360 Ultimate
• ProSight DPS 360 B2 Cloud Storage

• Works with popular cloud storage providers and classes
• Long-term virtual machine backup (Grandfather-Father-Son retention)
• On-premises backups to standard drives and NAS storage
• Microsoft SQL Server and Exchange backups
• Change-only Backup for files/folders, system images, and VMware
• Rapid and space-saving change-only backup for the majority of cloud storage providers
• Data compression with gzip file format
• Ability to create USB boot drive or ISO image for bare metal recovery
• Cloud-to-cloud and cloud-to-on-prem data protection
• Image-based copies of physical or virtual machine images
• Support for multiple VM types including Windows Hyper-V, VMware, VirtualBox, and RAW
• Restore image-based backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Rapid client-side deduplication using on-prem capacities to conserve time, WAN bandwidth and storage
• Mandatory and full Consistency Checks
• Scheduling for backups and restores
• Support for backup/restore chains for sequential processes
• Custom scripts prior to and after plan
• Support for the military-grade AES-256 Advanced Encryption Standard
• Immutability for enhanced ransomware protection, data integrity, and regulatory compliance

How Progent Can Assist You Benefit from ProSight DPS 360 Backup
Progent offers a selection of services to assist your business to design, implement, test and troubleshoot a ProSight DPS 360 backup/restore solution powered by MSP360 software. Progent's consultants can assist your business to install and operate MSP360 Backup tools and technologies and to protect critical apps by delivering expertise that includes Microsoft 365 Exchange integration consulting, SQL Server consulting, Windows Hyper-V planning and deployment, and VMware-certified vCenter expertise.

Progent also offers business continuity/disaster recovery preparedness expertise to help your business to utilize MSP360 Backup to protect your critical data and enable you to resume your core services rapidly in case of a catastrophe. Progent's GIAC-certified information assurance (IA) consultants can evaluate the security profile of your backup system and can assist your business to deploy advanced technology and follow industry best practices for working safely in the current threat landscape.

Zero-Downtime Solutions Provided by Progent's Consultants
Progent's certified consultants can help your company to design an affordable, non-stop information network that resolves critical problems encompassing a wide array of infrastructure solutions and processes such as:

Workplace Recovery Planning
Progent's disaster recovery planning professionals can help you design a disaster recovery plan that will allow you to restore network operations in the event of an information system catastrophe. Progent can help you to define a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, high-availability network solution that takes into account availability issues involving a wide array of network technologies and processes. To read more, see Business Continuity Consulting and Support Services.

CRISC-Premier IT Risk Control
The CRISC program was initiated by ISACA to verify an IT professional's ability to plan, deploy, and maintain information system controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity or disaster recovery strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget. For more information, go to CRISC-Certified network risk mitigation specialists.

Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated significant improvements in capacity, performance, management, security and compliance, app compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of local and cloud-hosted resources. Top new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud-hosted deployments, System Insights for taking advantage of advance predictive intelligence to manage local environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets technology for building and managing massive high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy editions of Windows Server. To learn more, see Microsoft Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness. To learn more, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for recovering services quickly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and manage a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with continual replication to provide fast, zero data loss disaster recovery (DR) between sites located up to 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can help your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and regulatory mandates.

Network Load Balancing
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. For details, see Non-stop Load Balancing.

Fault Tolerant Colocation
Progent's Data Center consultants can help you identify zero-downtime data centers that meet the specific requirements of your business. High availability colocation sites are especially appealing to small and mid-size businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for the majority of small organizations. Progent can show you how to get all the benefits of high-availability colo sites by offering a complete range of consulting and support services. To learn more, go to Non-stop Colocation Consulting.

Failsafe Branch Office Connectivity
Progent's multi-site network infrastructure professionals can help organizations achieve fault tolerant multi-site connectivity solutions through fully redundant networks featuring transparent failover. Progent's Cisco-premier CCIE engineers can design and implement high-availability Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable non-stop interoffice networking. To find out more, visit Non-stop Interoffice Connectivity.

Non-stop Internet Access
Progent's Cisco-certified network professionals can help you design an economical, fault tolerant Internet connection solution that can deliver non-stop Internet access through a broad array of high availability Internet access technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most advanced technology for fault tolerant Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other features to create non-stop Internet availability. To find out more, visit 24x7 Internet Access Architecture.

Backup and Recovery Technology Consulting
Progent can provide affordable remote support from IT engineers with expertise in a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent can provide expertise for all major backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist your company to install, enhance, or maintain backup/restore systems for a range of environments such as local, remote, cloud, or hybrid. To read more, visit Backup and Restore Solutions Consulting Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting and Support Services
Progent's certified Microsoft SCDPM engineers can assist you to create a practical disaster recovery plan, implement a cost-effective high-availability IT architecture, deploy a System Center Data Protection Manager-powered backup and recovery system, comprehensively test your system, train your IT personnel or local service providers how to maintain Microsoft SCDPM, or provide extensive information technology outsourcing including off-site hosting of Microsoft System Center Data Protection Manager machines in Progent's data center. To learn more, visit System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to design, integrate, manage and troubleshoot a BDR system based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Progent is a Hornetsecurity Altaro partner and offers a broad array of online or onsite consulting services to help you to design, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup. For details, go to Altaro VM Backup certified consultants.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have integrated support for key data protection services like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously named Altaro O365 Backup) delivers a full-featured platform for programmable backup and rapid restoration of all your organization's M365 mailboxes, Teams Chats, SharePoint documents, OneDrive for Business data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers a budget-friendly backup-as-a-service (BaaS) alternative that guards M365 components against data loss or corruption resulting from human or software mistakes, malevolent deletion, and cyber attacks like ransomware. To find out more, see ProSight DPS 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services ECHO automates your backup activities and allow rapid restoration of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services ECHO to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Read more about ProSight DPS ECHO managed backup.

Consulting for Double-Take Software for Backup/Restore
Double-Take Software publishes a selection of tools designed to deliver small businesses a variety of cost-effective alternatives for replicating and recovering business-critical applications such as Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive backgrounds integrating Double-Take products into small business IT networks to create a high level of availability and business continuity readiness at an affordable price. For more information, see Consulting for Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Partner and provides high-level application support for a wide variety of business applications, Progent is able to assist customers to arrive at efficient IT solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the support of premier consultants and specialists with experience in architecting, deploying and maintaining infrastructure solutions built on Cisco products. The depth of Progent's IT know-how and Progent's sensitivity to the needs of small companies make Progent the perfect resource for building and maintaining an affordable, high-availability information system.

How to Contact Progent's Consultants for Business Continuity Solutions Support
To ask Progent about technical expertise for business continuity solutions, call 1-800-993-9400 or see Contact Progent.