Business Continuity Consulting Support

ProSight Data Protection Services (DPS 360 Backup
ProSight Data Protection Services 360 Backup is a suite of value-priced managed service offerings powered by technology created by MSP360 (formerly CloudBerry Lab) to handle all key facets of data protection for small and midsize businesses. MSP360 Backup software supports high-end features for encryption, compression, retention policy, and automation. A top capability is the ability to store your copies on any leading public cloud, on-premises, or in a hybrid cloud/on-prem environment. Remote Monitoring and Management tools offer timesaving capabilities such as backup process automation; bulk deployment, configuration and patching; custom scripting; recovery status notifications; plus storage and capacity reporting. MSP360 Backup/Restore permits file/folder or image-based backup/recovery for VMs and physical machines and lets you build a backup/restore solution with a low Recovery Time Objective and a fine-grained Recovery Point Objective.

With ProSight Data Protection Services 360, Progent's MSP360-certified experts help you to plan and implement a backup/restore solution based on MSP360 software. Progent will then perform end-to-end monitoring and management to protect against data loss caused by user mistakes, infrastructure problems, bad-actor insiders, and malware assaults such as ransomware. Your network support team does not have to go through the challenging learning curve needed for effective management of a modern backup/restore platform and you have immediate contact with Progent's veteran backup and disaster recovery professionals in case you have to react rapidly to a data-loss crisis.

Bring Your Own Storage
MSP360 backup/restore is storage agnostic. You can copy backup data to virtually any public cloud storage service, to your on-prem devices, or both. This can represent a major savings in comparison to backup solutions that demand the use of specialized storage. The use of public clouds can also provide benefits such as multi-region distribution of storage, easy migration to lower-cost storage levels as data ages, virtually unlimited on-demand scale, plus massive redundancy for enterprise-class resilience. Major clouds you can use with MSP360 Backup include Amazon S3 and S3 Glacier, Azure, Wasabi Hot Storage, Backblaze and Google Cloud Storage.

Products Offered in the ProSight DPS 360 Suite
ProSight DSP 360 are licensed via subscription. A variety of backup services are offered in addition to value-priced cloud storage:

• ProSight DPS 360 Desktop
• ProSight DPS 360 Server
• ProSight DPS 360 VM Host
• ProSight DPS 360 SQL
• ProSight DPS 360 Exchange
• ProSight DPS 360 GSuite
• ProSight DPS 360 Ultimate
• ProSight DPS 360 B2 Cloud Storage

• Works with popular cloud storage providers and storage classes
• Long-term VM backup (Grandfather-Father-Son retention)
• On-premises backups to standard drives and NAS storage
• Microsoft SQL Server and Exchange data protection
• Synthetic Backup for files, images, and VMware
• Rapid and efficient change-only block-level backup for most cloud storage providers
• Data compression with gzip
• Create bootable USB drive or ISO image file to allow bare metal recovery
• Cloud-to-cloud and cloud-to-on-prem data protection
• Image-based copies of physical or VM images
• Compatible with major VM types such as Hyper-V, VMware, VirtualBox, and RAW
• Recover image-based backups as Amazon EC2, Azure VM, and Google Compute Engine instances
• Quick client-side deduplication utilizing local resources to conserve time, WAN bandwidth and external storage
• Mandatory and full Consistency Checks
• Scheduling for backups and recoveries
• Backup/Restore chains for sequential processes
• Custom scripts prior to and after plan
• Option for the military-grade 256-Bit AES encryption standard
• Immutability for enhanced crypto ransomware protection, data integrity, and compliance

How Progent Can Help Your Business with ProSight DPS 360 Backup
Progent offers a selection of managed services to help you to plan, implement, tune and debug a ProSight Data Protection Services 360 Backup solution built on MSP360 software. Progent's consultants can assist you to install and manage MSP360 Backup utilities and services and to protect critical apps by delivering expertise that includes Microsoft 365 Exchange expertise, Microsoft SQL Server expertise, Windows Hyper-V integration, and VMware-certified vSphere and vCenter consulting.

Progent also can provide business continuity/disaster recovery (BCDR) planning consulting to help your business to use MSP360 Backup products to protect your mission-critical data and enable you to restart your core services rapidly in the event of a catastrophe. Progent's GIAC information assurance consultants can assess the security profile of your backup solution and can assist you to deploy advanced technology and adhere to industry best practices for working safely in the modern threat environment.

High Availability Solutions Offered by Progent's Experts
Progent's certified engineers can help you to create an efficient, high-availability environment that addresses major problems covering a broad range of networking solutions and processes such as:

Workplace Recovery Planning
Progent's disaster recovery professionals can help you create a business continuity plan in order to restore IT operations in the event of an IT system catastrophe. Progent can assist you to define a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, high-availability system architecture that takes into account reliability issues covering a broad range of network technologies and processes. To find out more, see Business Continuity Consulting Services.

CRISC-Certified Network Risk Mitigation
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's ability to design, deploy, and support information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and carry out a business continuity strategy based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines. To learn more, go to CRISC-Certified IT risk control experts.

Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated important enhancements in scale, performance, manageability, security and compliance, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud resources. Top new features of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid local/cloud-hosted resources, System Insights for utilizing modern predictive analytics to control local environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container networking with Kubernetes, Cluster Sets for creating and managing large non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the migration from legacy releases of Windows Server. For details, see Windows Server 2019 High Availability Failover Clustering Help.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point. To learn more, go to Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can assist your business to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to show compliance with industry standards and government mandates.

Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS. For details, see Non-stop Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center professionals can help you find high availability data centers that meet the particular requirements of your company. High availability off-site data centers are particularly attractive to small and mid-size companies because of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to build an on-site data center that offers even a basic level of fault tolerance is too costly for typical small businesses. Progent can help you get all the benefits of 24x7 colocation facilities by offering a full array of engineering and maintenance services. For details, see Non-stop Data Centers Expertise.

High-Availability Inter-office Connectivity
Progent's inter-site connectivity professionals can help businesses create zero-downtime inter-site connections by means of redundant system architectures featuring automatic failover. Progent's Cisco-certified CCIE engineers can design and deploy high-availability Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers economical 24x7 interoffice connectivity. To read more, go to Fault Tolerant Interoffice Connectivity.

Non-stop Internet Connectivity
Progent's Cisco-certified IT professionals can show you how to build an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet connectivity through a broad array of fault tolerant Internet network solutions including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the latest technology for fault tolerant Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet availability. For details, visit High Availability Internet Connectivity Solutions.

Backup and Restore Technology Consulting and Support Services
Progent can provide affordable online support from IT engineers with expertise in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent offers help for leading backup products including Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help you to design, enhance, or troubleshoot data backup solutions for a range of environments such as on-premises, remote, cloud-based, or a mix. To read more, visit Backup and Restore Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting Experts
Progent's expert System Center Data Protection Manager support professionals can help your company to create a practical business continuity strategy, design an affordable fault-tolerante network infrastructure, install a Microsoft System Center Data Protection Manager-based backup and recovery solution, thoroughly validate your system, educate your administrative staff or regular service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive information technology support outsourcing such as remote housing of virtual or physical SCDPM machines in Progent's world-class data center. To read more, see System Center Data Protection Manager Consulting Services.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to plan, integrate, manage and troubleshoot a BDR system built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting and management.

ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Progent is a Hornetsecurity Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, install, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology. For more information, visit Altaro VM Backup consulting services.

ProSight DPS 365 Total Backup Services for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have integrated support for key data protection services such as Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (previously branded Altaro O365 Backup) provides a feature-rich platform for programmable backup and quick restoration of all your company's M365 mailboxes, Teams Chats, SharePoint sites, OneDrive files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to provide end-to-end management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides a budget-friendly backup-as-a-service alternative that guards M365 components against data loss caused by user or system mistakes, malicious corruption, and malware assaults like ransomware. To read more, visit ProSight DPS 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS ECHO automates your backup processes and allow rapid recovery of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS ECHO to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information. Learn more about ProSight DPS ECHO managed cloud backup and recovery.

Consulting Services Double-Take Software for Backup
Double-Take publishes a family of products intended to deliver small businesses a range of affordable alternatives for backing up and recovering vital applications such as Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience integrating Double-Take Software products into small company IT systems to create a high level of availability and disaster recovery capability at a budget-friendly cost. For more information, go to Consulting Services Double-Take Solutions for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and provides professional application expertise for a broad variety of business applications, Progent is able to assist clients to find efficient information technology solutions that substantially enhance the business value of your IT network. As a Registered Partner with Cisco, Progent can provide the expertise of premier engineers and specialists with expertise in architecting, configuring and managing networking solutions based on Cisco products. The breadth of Progent's technical know-how and Progent's familiarity with the requirements of small businesses make Progent the ideal resource for building and maintaining an affordable, fault-tolerant network.

How to Get in Touch with Progent's Experts for Business Continuity Solutions Help
In order to ask Progent about professional support for workplace recovery solutions, phone 1-800-993-9400 or go to Contact Progent.