Additional Topics of Interest

High-Availability Failover Clustered Servers Specialist
Microsoft Windows Failover Cluster Engineer

The cluster feature set incorporated into the high-end editions of Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and maintenance of clusters that offer greater levels of system dependability, protection, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and installation, unified cluster administration, new cluster architecture for increased availability, hardened security and quorum structure, minimization of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the advantages of failover clusters, plan and execute a deployment, educate your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and test a disaster recovery procedure.

Mandriva Linux Professionals
Mandrake Linux Engineer

Progent's Linux support experts provide small companies and developers assistance with managing and maintaining Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

Support Desk Outsourcing Services IT Consultant
IT Services Support Desk Outsourcing Services

Progent's Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.

24-7 Microsoft Solutions Framework Project Methodology Network Design
Microsoft Solutions Framework Project Methodology Small Business Network Consulting Company

Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, in the trenches of IT service, performing a wide variety of technical tasks for an extensive mix of clients. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This guarantees that you get not only expert IT skills, but also a consultant with field-tested approaches for using technical knowledge to resolve real-world IT problems efficiently.

SCCM 2016 Cloud Integration Specialists
Integration SCCM 2016 Primary Site

Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables secure self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

Support Windows Server 2019 Storage Replica
Remote Support Services Windows Server 2019 and SQL Server

Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

Remote PC and Smartphone Onsite Technical Support
Remote Desktop Migration Firm

Progent's remote access and wireless synchronization specialists can help you to design and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your IT network, allowing you to improve the efficiency of your remote workforce.

Private Cloud Hosting Services Consulting
Small Business Private Clouds Engineer

Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate large investments in the purchase, upkeep, and management of computer hardware and data center facilities while achieving the highest levels of network reliability and physical security.

Windows Emulation for macOS Network Engineer
Urgent Remote Desktop Connection Client for Mac Technical Support

For companies with a mix of Mac and Microsoft Windows computers, there are two popular solutions for running Windows-dependent applications on a Mac: remote access to an actual Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a remote Windows-powered computer to run Windows applications and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you are able to use Microsoft Windows programs locally. Progent's Mac technology consultants can help your organization to manage these solutions for using Microsoft Windows programs on your Macs and can in addition assist your business to evaluate and configure other solutions for Microsoft Windows platform emulation.

Forefront TMG Engineer
Forefront TMG 2010 Support and Integration

Forefront Threat Management Gateway 2010 is based on the powerful security technologies of ISA Server 2006 and provides a centrally managed web gateway that delivers a one-server solution for an array of security features including an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, permits customized reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft consultants can assist your company to design and carry out test and production implementations; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

Emergency Microsoft Certified Microsoft 365 IDFix Remote Support
Microsoft 365 Portal Consultants

Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This permits you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and on budget.

Ransomware Cleanup Specialist
Ransomware Recovery Engineers

Progent's certified cybersecurity experts can oversee security evaluations of company-wide security to determine your organization's cybersecurity profile compliance with key industry security standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security audits, and focused cybersecurity evaluations for critical areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security consultants can also conduct comprehensive security assessments to validate your company's compliance with key industry security standards such as HIPAA, PCI, and ISO 17799.