Business Continuity Support and Service
ProSight Data Protection Services (DPS) MSP360 Backup: Managed Cloud Backup/Restore Services
Additional Topics of Interest
Engineer VMware vRealize Orchestrator vRO
VMware NSX Topology Technology Professional
VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, deploy, test and administer a DR solution powered by VMware SRM and VMware NSX.
2500 Wireless Controller Network Consultant
wi-fi controller Support Outsourcing
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by reducing the effect of RF congestion, improving wireless availability with rapid failover, and hardening data security by detecting cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Consultants Citrix Hyper-V Management
Citrix Essentials Specialists
Progent's Citrix-certified experts can assist you to assess the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and support and streamlining management tasks.
Remote Consultants Microsoft Teams online training
Microsoft Teams disaster recovery Consulting
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Windows Server 2022 and SCVMM Remote Technical Support
After Hours Consultant Services Windows Server 2022 High Availability
Progent's certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Specialist Server patch management
Endpoint patch management Engineers
Progent's support services for patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers, network infrastructure appliances like routers and wireless access points, and IoT devices like sensors and robotics.
Apple Mac and Windows Computer Engineer
Microsoft VBA for Mac Network Consultants
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
High-Availability Load Balancing On-site Technical Support
Network Consulting F5 Networks 3DNS
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Solaris Services
Solaris Engineers
Progent's Sun Solaris family support services provide small and mid-size businesses and developers help with administering and supporting Solaris systems that run with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you a convenient single source to help you create and maintain a secure and robust cross-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Top Microsoft Windows Network Consultation
Microsoft Office Configuration
Progent imposes no minimum charge and asks no retainer for support services delivered during normal working hours. Progent's one-minute granularity does away with big bills for quick fixes so you will not be tempted to permit simple problems to stay unaddressed.
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Office 365 Outlook Integration Network Consulting
Microsoft 365 Publisher Integration Consulting
Progent can help you to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently integrate local and cloud-based resources.
Professionals Malware Forensics
ProSight Behavior-based Antivirus Specialist
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools by SentinelOne to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete threat progression including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Top Ranked Small Business WAPs Support Services
Small Business APs Troubleshooting
Cisco's Small Business family of APs are Linux-powered units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises configuration and debugging support to assist you to design, configure, update, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any size or architecture.
Dynamics GP/Great Plains Features Setup and Support
Dynamics GP Great Plains Accounting Setup and Support
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP tool based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the capability you currently require, with the ability to expand users and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains consulting experts can help you deploy, customize and administer the current version of Dynamics GP or migrate smoothly from an older release.
Ubiquiti UniFi WiFi network Consultant
Ubiquiti UniFi switch Specialists
Progent offers quick access to the skills of seasoned Wi-Fi specialists who can help you to assess the benefits of Ubiquiti UniFi wireless access points for your business and assist you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, provision, and place UniFi Wi-Fi APs for optimal coverage and performance.
VMware Site Recovery Manager and NSX Services
Services VMware Disaster Recovery
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering applications and services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can produce reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and manage a DR solution powered by VMware SRM.
Les Kent has a 35-year history of effective network integration, business administration, marketing, and operations. He has demonstrated a talent for developing elegant information technology solutions in his roles as as a network designer, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.
Expert Microsoft Certified Windows Server 2008 R2 Information Technology Consulting
Consultant Services Windows Server 2008 BranchCache
Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online engineering, troubleshooting, and education services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
web application development Specialists
SharePoint programming Engineers
For help writing, improving, or troubleshooting applications for Windows, Linux, or for the Web, Progent's team of program developers, database designers, and project managers can make sure you get the job done on time and within your budget. Progent's experienced application programmers can provide affordable and expert online help for jobs as simple as creating VBA macros for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Small Business Network Consultants
Small Business Network Support Services
If you have a company IT system with 10 to 50 desktop clients, Progent's computer outsourcing services save your company from over-reliance on an individual independent service provider while giving you affordable and dependable access to enterprise-class technical support. By delivering network support service when you need it, offering advanced expertise for key technologies, delivering unique services such as automated server monitoring, and charging only for services you use, Progent gives you an affordable way for maximizing the business value of your small business network. Progent is the smart way for small organizations to create and maintain a robust and secure information network and to have fast access to the skilled support ordinarily restricted to businesses who can afford a large in-house IT organization.
Online Support SBS 2011
SBS 2003 Integration Services
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a computer consultant with real-world background planning and building cohesive, comprehensive business network environments. Progent's Microsoft SBS Server professionals have an average of over a decade of experience supporting computer networks founded on Microsoft products. This background assures you results in installing, administering, and repairing network solutions that include the Microsoft Small Business Server package of servers and productivity software.
Security Penetration Testing Firewall Network Install
CISSP Certified Security Penetration Testing Consulting
Stealth penetration checking is a key component of any comprehensive IT system security plan. Progent's security experts can run extensive penetration tests without the awareness of your company's in-house IT resources. Unannounced penetration testing shows whether existing security defense systems such as intrusion incident warnings and event log analysis are properly set up and consistently observed. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of the latest strains of ransomware.
System Center 2012 Data Protection Manager On-site Technical Support
24 Hour SCDPM 2012 and Windows Server 2012 Online Troubleshooting
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to plan, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide occasional support for fixing particularly challenging problems, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Urgent CRISC Risk and Information Systems Control Specialist
Consultant Services CRISC Certified Risk and Information Systems Control
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Shared Support Desk Consultant
Virtual Call Desk Computer Engineer
Progent's Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Endpoint Management Information Technology Installation Service
Remote System Center Configuration Manager Computer Support Company
Progent's network engineers can assist your company to streamline desktop PC change and update deployment by providing support for management platforms like Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Technology Consulting Services NinjaOne Automated Desktop Management
ProSight NinjaOne Remote Desktop Management Technology Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of vital assets.
Les Kent has a 35-year history of successful technology integration, business administration, marketing, and operations. He has shown a talent for developing sophisticated information technology solutions during his time as as a system architect, software developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and global enterprises.
Private Clouds for Small Businesses Consulting Services
ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive information technology outsourcing alternative that enhances network dependability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and key business application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual machine set up and supported by Progent's network support professionals.
Top Ranked Office SharePoint Server 2007 Technology Consulting
SharePoint Server Online Technical Support
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common location for your employees or customers to access, manage, share and interact with useful information, files, and applications and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they've created in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Consultant Services Ryuk ransomware hot line
ransomware cleanup and recovery Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Core Routers Remote Troubleshooting
Integration Services ISR Routers
Cisco has developed an extensive array of routers including appliances built to deliver the security, bandwidth, and reliability demanded by customers from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
ransomware cryptoworm recovery Consulting Services
Snatch ransomware recovery Consulting Services
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Hornetsecurity Altaro 365 Total OneDrive Backup Configuration
Network Consulting Hornetsecurity 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Forefront Network Inspection System Computer Consulting
Remote Technical Support Threat Management Gateway 2010
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a one-server platform for an array of security features including an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.
MCSE Expert Certified Online Help SCCM
Setup Service Intune Mobile Device Managemnet
Progent's Microsoft-certified engineers can assist your company to streamline desktop update and patch management by providing expertise with administration tools like System Center Configuration Manager 2007, SMS 2003, and WSUS.
Altaro VM Backup Encryption Technical Support
24x7 Support Outsourcing Altaro VM Backup Immutable Cloud Storage
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to help you to plan, deploy, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
NLB Testing Technology Professional
network piloting Lab Consulting
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient system upgrade procedures, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients without adequate internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.
Microsoft Windows Support Organizations
Technical Support Group Microsoft Office 2003
Progent's IT outsourcing services offer economical computer consulting for small companies. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust system foundation for your critical applications based on Microsoft Windows.
Microsoft Report Designer Contract Development
Power View Developer Firm
Progent can provide remote and on premises expertise to help you with any aspect of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and deploying an advanced BI environment. Progent's BI experts can assist you to support your existing reporting environment, help you to migrate reports and databases from an outdated reporting platform to a modern solution, and deliver as-needed remote training tailored to your specific needs. Progent's management reporting and analytics consultants can provide experience in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Builder.
SQL Server 2017 Always On Troubleshooting
Support and Integration SQL Server 2017 Performance Tuning
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from on-demand architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and within budget.
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