Workplace Recovery Consulting
ProSight Data Protection Services MSP360 Backup: Fully Managed Cloud Backup/Restore Services
Additional Topics of Interest
Offsite Employees IP Voice Online Technical Support
Offsite Employees IP Voice Consultants
Progent can assist small and mid-size companies to configure IP voice platforms to give their teleworkers the advantage of virtual access to the corporate phone infrastructure.
Telecommuting Support and Help
Remote Workforce IT Consultant
Progent has 20 years of background helping small and medium-size businesses to design, deploy, optimize, manage, and troubleshoot IT networks that incorporate telecommuters.
WatchGuard Firebox M690 Firewall Computer Security
24-7 WatchGuard Firebox M370 Firewall Security Audit Services
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Navision and Dynamics NAV Technical Support
Dynamics Business Central Consultant
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory control, operations, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help your organization to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-based, onsite, or hybrid deployment.
Remote Support Services BlackBerry BES
BlackBerry Exchange Integration Services
Progent offers the support of RIM BlackBerry-certified experts who can help small businesses to plan, administer, and repair BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their IT network.
Contact Progent
Progent Phone Numbers
For small businesses considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Shared Service Desk Setup and Support
Immediate Supplemental Helpdesk Consulting Services
Progent provides several basic types of Help Desk services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your clients easy access to a reliable technical group with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.
Windows Server 2008 DirectAccess Specialist
Windows 2008 R2 Online Help
Microsoft Windows Server 2008 represents a major step forward in making information systems more secure and available, easier to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, technical support, training, staffing, network monitoring, and security engineering services.
Mac and Windows Consultant
Urgent Apple iPad and Windows integration Network Consulting
Progent's support experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive networks with resource sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to offer expert support to companies that rely on these platforms to maintain their strategic edge. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
An index of content::
ProSight Reporting Remote Infrastructure Monitoring Onsite Technical Support
ProSight Reporting Infrastructure Monitoring Professionals
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Extended Call Desk Technology Consulting
Shared Help Desk Specialist
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Live Online Office 365 Training Network Support Consultant
Top Education Live Online Microsoft Office
Progent offers live remote instruction for popular client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the benefits of conventional physical classroom seminars, such as immediate interaction between clients and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the schedules of many students. Available to single students or groups of all sizes, Progent's virtual training permits the teacher to run the class from an online facility and the clients can be spread throughout a campus or all over the the U.S. Live online education utilizes powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specific topics or extended in duration and wider in coverage.
ProSight Email Virus Filtering Engineer
ProSight Outbound Email Filtering Consult
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Specialist SQL Server 2012 Monitoring
Microsoft SQL Server 2012 Online Consulting
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Services Windows and UNIX
Windows, UNIX, Solaris Consultant
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support services feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and troubleshooting, on-site technical support, and Helpdesk support.
Cisco Engineer Freelance Jobs
Microsoft Consulting Telecommuter Job
If you are an information technology consultant with system support expertise, joining Progent and assisting our clients will enhance your skills via interaction with Progent's team of motivated, high-output consulting experts. Progent's focus on providing network expertise and computer help to small and midsize companies will offer you the chance to consult closely with decision makers and add tangibly to the success of dynamic organizations. In addition, Progent's virtual office environment offers state-of-the-art tools for off-site service and wireless access to help you to deliver fast fixes when you troubleshoot mission-critical issues.
Aironet Wi-Fi Access Point Support Outsourcing
Technology Consulting Aironet 3700 Access Point
Progent's Cisco certified Wi-Fi experts offer economical online and on-premises support for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to design and manage wireless environments that incorporate indoor and outside/ruggedized Aironet APs.
Consulting Services UNIX, Windows
Windows and UNIX Professional
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of strategic know-how without the continual hassle of managing your company information system. Through the use of smart network monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable alternative for managing an information network that features high reliability, security, and efficiency. Progent's developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Help Desk support.
Top Quality Altaro VM Backup Planning Computer Consulting
Hornetsecurity Altaro VM Backup Disaster Recovery Network Consultants
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Firewall patch management Services
After Hours Printer firmware patch management Consulting
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Network Engineer Windows 11 Configuration
Microsoft Windows 11 Upgrade Computer Support Firms
Progent's Windows 11 experts can provide an array of services to support Windows 11 including cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, streamlined deployment, and Call Center services.
MS SQL Cybersecurity Firms
Contract Programmer Microsoft T-SQL
Progent's certified SQL Server application developers and database administrators can provide remote consulting to assist businesses of any size to create, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer help with any phase of application development in environments that can include small business or departmental databases to VLDB applications and data warehousing.
After Hours ProSight Reporting ConnectWise Manage Ticketing Setup and Support
ProSight Reporting Network Infrastructure Management Information Technology Consulting
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to integrate with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Exchange 2013 Voice Mail Engineers
Exchange 2013 Security Support Outsourcing
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact vital IT areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management services for Exchange 2013.
Microsoft Project Server 2010 Integration
Integration Microsoft Project Server 2010
Progent's Microsoft consultants can provide advanced support in implementing, managing and debugging any edition of Project Server and can deliver a broad variety of cost-effective online consulting services following industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Support services offered by Progent include solution planning, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized online training classes.
Windows Server 2016 Health Service Consultants
Urgent Windows Server 2016 Fault Domains Troubleshooting
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Dynamics GP 2015 Consult
Dynamics GP 2015 R2 Troubleshooting Professional
Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud integration, supports the most popular smart phones and tablets, permits one-time sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Juniper J2350 Router Network Consultants
Juniper J2320 Router Security Tech Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24-7 Network Consultants Windows Server 2019 Storage Replica
Windows Server 2019 Disaster Recovery Configuration
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Professionals ProSight Remote Network Infrastructure Monitoring
ProSight Network Health Audit Services
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable and more secure AD implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime.
Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions during his time as as a network architect, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.
64-bit Upgrade Specialists
Top Rated 64-bit Computing Professional
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications which you intend to retain as well as the latest 64-bit editions of applications you wish to run.
Open Now Juniper Junos Configuration Cybersecurity Contractors
Juniper Junos os Information Technology Consulting
Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued devices to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.
24-7 SCCM Device Management Remote Support
SCCM Planning Information Technology Consulting
System Center Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, guards against company data leakage, provides network health reporting, enables safe end-user self service, and offers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
SharePoint 2019 Microsoft Flow Network Consultants
SharePoint 2019 NGSC Remote Technical Support
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless information management solution.
Shared Network Support Help Desk Consultant
Virtual Helpdesk Technical Support
Progent's Microsoft and Cisco certified Consultants offer three ways to help medium-size and large businesses create an efficient and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies analyze the numerous top level Help Desk software packages on the market and determine which products might be excessively costly, miss critical capabilities, or align badly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their internal Help Desk team for special projects or to fill in for absent or incapacitated workers.
Cisco and Microsoft Certified Experts Amazon cloud integration Development Firm
Amazon hybrid cloud integration Contract Programming Firm
Progent can provide cost-effective remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers as-needed support to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Setup and Support Dynamics 365 Business Central
After Hours Dynamics NAV ERP Expert Development
Progent can provide online and on-premises installation, upgrade, application development, reporting for Dynamics 365 Business Central/NAV.
Largest Technology Professional Avaddon ransomware recovery
Phobos ransomware recovery Consultant
Progent's proven ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Linux Online Consultancy
Linux Online Consultant
Progent provides nationwide remote phone support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows technology. Online IT help offers maximum leverage for your information technology dollar by protecting client productivity and limiting the time billed for network analysis and repair. Advanced remote support tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA certified security specialists to assist with the most difficult system problems.
Support Outsourcing Hornetsecurity Altaro VM Backup and vCenter
After Hours IT Services Altaro VM Backup Troubleshooting
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite services to assist you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Microsoft Hyper-V 3.0 Virtual Server Computer Consultant
Microsoft Hyper-V 3.0 Support Outsourcing
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, flexible infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to cut network expenses and enhance productivity.
Security Evaluation Technology Professional
Security Audit Specialist
Progent's qualified security and compliance consultants can provide cybersecurity assessments of company-wide security to validate your company's cybersecurity profile compliance with key international security standards. Progent offers ongoing managed services for security monitoring, on-demand company-wide security audits, and focused security evaluations for critical areas of cybersecurity such as endpoints or cloud applications. Progent's qualified security consultants can also carry out comprehensive information security tests to evaluate your organization's compliance with key industry security standards including HIPAA, NIST, and ISO.
Windows Server 2008 R2 Specialist
Microsoft Windows 2008 R2 Setup and Support
Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, expandability, and versatility that accelerate productivity of on-site, remote, and mobile workers. Progent's network professionals can provide affordable remote engineering, technical support, and education services to assist your company to plan, execute, and manage Windows Server 2008 R2 to add substantial strategic value to your information system.
Consulting Egregor ransomware recovery
MongoLock ransomware recovery Technology Professional
Progent's proven ransomware recovery experts can help you to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
After Hours Windows Server Essentials and Microsoft 365 Professional
Windows Server Essentials and Exchange Consultant
Progent's consultants can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent can provide comprehensive project management to help you design and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Support and Integration Cisco Firewall integration
Firepower Remote Support
Progent's experienced Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security holes.
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