Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that enable small companies with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of the time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad range of online support services to help you to design, develop, test, deploy, manage, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between different releases of Excel. Progent offers on-demand help to clients who need a quick solution to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for upgrading or creating mission-critical applications based on Office Excel. Progent's affordable online training for Office Excel can be custom tailored to address the special requirements of individuals or groups.
Altaro VM Backup offers small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Top capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to design, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, enables safe end-user self service, and offers a single point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent can assist you to design and administer hybrid environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening security by identifying threats and analyzing traffic content according to user class and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's Check Point firewall consultants can help you design, deploy, and manage firewall solutions built around Check Point Next Generation security gateways and Check Point's subscription-based security services. Progent can also assist you maintain older Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or onsite configuration and troubleshooting support to assist your organization to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your unique workplace layout, building structure, and anticipated network traffic.
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and logs; setting up HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
For help writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's team of programmers, database designers, and software project managers can make sure you get the job done on schedule and within your budget. Progent's experienced software developers can provide affordable and efficient remote consulting for jobs as small as creating VBA macros for Office Excel or as challenging as rolling out line-of-business database applications based on Microsoft SQL Server or MySQL.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Progent offers two low-cost service packages intended to enable small businesses to get a professional security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer runs an extensive examination of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from a secure computer inside your company firewall to assess vulnerabilities to internal threats. Both security inventory packages are set up and executed from a secured external location.
Progent's colocation center support services are intended for businesses with equipment housed at IDCs or data center co-location hosting facilities and in need of timely in-person help at the colocation site as well as remote support from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of IDC and data center and colo consulting services including network topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server clustering systems.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi LAN customized for your environment, offering your business a wireless solution that has the reception, performance, density, QoS, security, and hand-off capability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises survey services for validating, tuning, and debugging an operational wireless LAN.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite consulting, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a seamless information management system.
Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that allow you to track all operations, sales and spending, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you analyze your business more thoroughly, turning raw data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to deliver specialized business software development and web commerce applications that work transparently with Microsoft Dynamics GP.
Progent can provide cost-effective remote and on-premises consulting to help organizations of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Microsoft-Certified SQL consultants offer a range of services to help small companies to design, implement, manage, and troubleshoot Microsoft SQL 2008 solutions in order to receive the optimum business benefit from Microsoft's advanced database management technology. In addition, Progent can provide assistance with system infrastructure, company-wide protection, and software development to optimize the strategic advantage of your SQL Server investment.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Cisco's Meraki MS family of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to assist you to plan and implement a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure security, develop and validate a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking solution.
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any aspect of IT security. Progent can help create efficient cybersecurity solutions that guard a small business against advanced malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients accessing IT resources distributed across a mix of physical datacenters and various clouds.
DoubleTake/Carbonite Software publishes a family of tools designed to deliver small companies a variety of cost-effective alternatives for backing up and restoring vital workloads including Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information systems to create an advanced state of fault tolerance and business continuity readiness at a budget-friendly cost.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security strategy, automate network management, assist with creating applications, and build and test a DR/BC plan.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening data security by detecting threats and filtering network traffic according to user type and location. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet FortiGate firewalls to protect all your IT assets at the network perimeter, within the data center core, at branches, and at the cloud edge.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, implement, tune, manage and debug a Wi-Fi solution optimized for your venue. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Progent's Cisco-Certified network management engineers can help you to use Cisco's management tools alongside a variety of powerful third-party applications to build a comprehensive network management strategy in order to keep your network running reliably, fully utilize limited resources, guard your data, revive quickly from device breakdown or deliberate assaults, and enable you to expand or reassign network resources sensibly and economically as your company grows.
Progent's pricing policy is to charge for remote service and on-premises visits per minute. Consequently, you are billed just for received services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no monthly commitment for services delivered during normal working hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates big invoices for quick fixes so you will not be forced to allow simple problems to fester.
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financials, inventory control, operations, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to manage your legacy Dynamics NAV environment or upgrade smoothly to a cloud-hosted, local, or hybrid deployment model.
Progent's management team consists of industry veterans with years of background delivering network consulting, technical support, and long-term information system planning to businesses ranging from startups to Fortune 500 companies. Great support requires great people, and Progent stands out by having put together a management staff able to provide customers with the top service value available anywhere.
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Progent's Cisco certified networking consultants have extensive experience helping Internet Service Providers to design, deploy, administer, tune, and troubleshoot high-availability, extensible connectivity solutions appropriate for public networks.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your business.
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry experience, at the front lines of network service, performing a broad variety of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven set of personal best practices that are incorporated into shared best practices training that Progent teaches its support staff. This means that you get not just world-class IT skills, but also a support engineer with proven methods for using technical knowledge to repair actual IT problems rapidly.
Progent's certified Windows Server 2022 experts can assist your organization to design and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent can help businesses of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Progent's consultants offer budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can provide full-service project management support to help you plan and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Microsoft Windows 8.1 is engineered to power computers ranging from smartphones and slates to engineering workstations. A wealth of innovative features, such as its touchscreen interface and iconic tile GUI, offer a broad range of advantages for companies who understand how to exploit them. Progent's Windows consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business value from the operating system's various new and enhanced technologies.