Additional Topics of Interest

VMware VCDX Consulting Services
VMware NSX Architecture Engineer

VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent runbook for recovering applications and services quickly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager.

Microsoft Exchange Online Consulting
Consult Exchange 2007 Server

Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.

Windows Server 2022 DNS-over-HTTPS Help and Support
Microsoft Certified Partner Windows Server 2022 DNS-over-HTTPS Professional

Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.

Online Technical Support Aironet Wave 2 AP
Aironet 4800 Access Point Consultant

Progent's Cisco-certified wireless consultants can help organizations of any size to design, deploy, manage and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, coverage, capacity, expandability, security and ease of management needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises consulting services for both legacy and current 802.11ac Aironet APs and Progent can help you design and maintain deployments of indoor and outdoor Aironet APs.

After Hours Flexential Colocation Center Professionals
Flexential Data Center Tampa Consult

Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a team of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recover preparedness consultants. Progent can also help your business to design and execute a move to the Flexential data center by providing services like planning solution architecture, specifying hardware components, system setup and testing, debugging, streamlining online network management, and educating your network support team.

Supplemental Help Desk Network Consultants
Shared Call Center Remote Support

Progent's Microsoft and Cisco certified Consultants offer several ways to help medium-size and large businesses develop an efficient and productive internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the numerous top level Help Desk software packages on the market and determine which products might be too costly, lack key capabilities, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk team for special projects or to fill in for absent or incapacitated workers.

School Wireless Case Study
Building to Building Wireless Case Study

Progent delivered a wireless networking environment that enabled a school to increase productivity and eliminate the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even greater ranges. This wireless solution provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered protection against outside interference.

Technical Support Firms Project Methodology
24x7 Deploying Phase: Implementation Small Business Computer Consulting Firms

In performing consulting tasks for corporate clients, Progent follows a phased methodology based on defined milestones in order to achieve financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional deployment. All phases are documented to make available a comprehensive description of technical services performed and to help in ongoing network support.

Supplemental Support Desk Cost Savings Remote Troubleshooting
Shared Service Desk Economics Specialists

Progent's Helpdesk management and co-management service programs allow companies to cut costs, enhance productivity, and adapt immediately to sudden changes in business environments.

Google Cloud VM Consultant Services
Google Cloud Access Management Consultancy

Progent can provide affordable remote and on-premises support to assist companies to migrate any part of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

Top Rated Consultant Services Automatic Fail-over
Professionals Redundant Network

Progent's non-stop interoffice connectivity and 24x7 system connection professionals can help small companies achieve fault tolerant Interoffice connectivity via fully redundant networks with transparent failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office networks based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking.

Case Study MOM 2000
MOM Example Application

Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to anticipate server issues before they grow to be critical enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients know that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class reliability, safety and productivity.