Progent offers a selection of network support bundles for small companies. These IT outsourcing and network monitoring services are based on the proactive problem handling capabilities of Operations Manager 2007, a state-of-the-art server and IT management product that monitors the availability, throughput, and safety of your network and isolates incipient troubles before they can disrupt your system. With Progent's economically priced IT service programs, small businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall and VPN software and appliances based on Check Point Software's security platform to offer an economical and efficient security solution for your information network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and offer a single stop for on-going technical support, administration, training, and design expertise.
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
For advanced project management assistance, Progent can provide access to veteran IT experts with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise clients follow best practices to make sure development or deployment projects are completed on schedule and within budget.
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's Wireless Consulting Services offer a fast, economical way for businesses of any size to configure, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Dynamics GP can help you grow and manage your company better by delivering deep availability of strategic information and a rapid ROI. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to extend the reach of your company, handle your accounting, computerize financial operations, standardize processes across your business, refine inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to make sure you derive the full benefits of your Dynamics GP/Great Plains business management system.
Microsoft Dynamics GP accounting includes analytics and reporting capabilities that let you track all business processes, revenues and expenses, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you understand your business more completely, turning raw data into valuable business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP.
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and boost productivity by ensuring that operating systems and applications stay up to date, tracking product licenses, and reporting usage profiles to help you make smart purchasing choices. When your organization is ready to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement an efficient migration to SCCM 2012.
Progent's network engineers can assist your company to streamline desktop software update deployment by delivering support for administration solutions such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes customized to address your specific needs. Progent's consultants also can help you integrate and support a protected, robust network foundation to support your ERP, MRP and accounting solutions.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the advantages of adding smart traffic control into their IT infrastructures. Cisco's Catalyst switch technology allows you to deploy capabilities that make your IT network highly available to accommodate time-critical needs, expandable to facilitate future growth, safe enough to guard confidential information, and designed for prioritizing and managing traffic flows to optimize system performance. Progent's CCIE certified consultants can show you how to select and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security specialists can help you develop a strategic security policy and set up Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory, operations, capacity planning, procurement, sales and marketing, supply chain, and advanced analytics. Progent's Dynamics Business Central consultants can help your organization to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-based, onsite, or hybrid deployment model.
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email infrastructure to lower capital costs and administrative hassle. You can deploy Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your functional requirements and budget, implement a non-disruptive migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Citrix has developed a powerful line of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix technology and can help you plan, validate, deploy, optimize, and support Citrix virtualization platforms.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive experience with network security design. ISSAP consultants possess comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all aspects of architecture security.
Progent provides customized remote instruction for an array of client apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the advantages of traditional in-person instruction, such as immediate interaction between students and teachers, but avoids the costs of transportation and the hassle of attempting to synchronize the availability of many students. Available to individuals or classes of all sizes, Progent's live online instruction allows the instructor to conduct the class from a remote office while the students can be dispersed throughout a campus or across the the U.S. Live online education utilizes powerful teaching mechanisms like broadcast white boards, real-time questions, and shared applications. Classes can be short and targeted to specific topics or longer in time and broader in scope.
Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and users, and post-migration consulting support.
Progent can assist small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent's fault tolerant network consultants provide non-stop computing support, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, non-stop Internet architecture design, high-availability data center services, and other fault-tolerant operations consulting to show your organization integrate a 24x7 network for mission-critical applications. Progent has the knowledge and experience to develop economical, high-availability systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-site network with a fully mirrored Internet connection and intelligent network load balancing.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and fixing System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified email/telephony solutions for companies. Progent offers economical Exchange Server consulting services to enhance email security and virus protection, achieve high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's pricing model is to charge for phone service and on-premises visits per minute. Consequently, you are invoiced exclusively for received support. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast repairs so you won't be tempted to allow simple problems to fester.
MSP360 Exchange Mailbox Backup Integration Support
Progent's Microsoft Premier professionals can provide expert support for corporate-wide implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 installations or upgrades and can supply onsite technicians to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to assist you to design, deploy, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Progent has a long background providing a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert remote IT support and has provided IT support to organizations in every state. Remote support eliminates travel costs and solves issues more quickly than onsite support.
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progent's Microsoft certified IT support experts. With Progent's economically priced network service packages, mid-size businesses can select a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small and midsize company information systems world-class reliability, protection and performance.
Progent is hiring a variety of on-staff employees such as solutions-driven MCSEs; network experts who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with backgrounds in mobile access, wireless networking, high-availability environments, disaster recovery planning, data preservation, and server virtualization. We are also looking for workstation support technicians, remote troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also hiring experienced managers and administrators able to perform efficiently in our high-growth, virtual office model. Progent contracts independent consultants with specialized expertise and hands-on background in important information technology areas beyond our primary technical concentration. Progent's Experts Team includes contractors who offer advice and programming services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide world-class skills in areas such as telecom, web development, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by Progent coordinate with Progent's in-house consultants to deliver comprehensive IT services for small company networks.
Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for securing the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft ISA Server experts can help you plan, cost-justify, test, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
If your company network mixes Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to run side by side for easy management, seamless dataflow, high reliability, enhanced performance, and tight protection. Progent's Solaris and Windows integration assistance services feature network architecture integration and support, consulting for Windows services for UNIX, online network monitoring and management, online technical support and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's Microsoft-certified consultants can provide online or onsite support to help companies of all sizes to plan, implement, administer, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent is one of the most experienced network consulting companies for designing email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses get the full benefits of Exchange Server 2000 for typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent offers the expertise of Microsoft-certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and certified data security consultants to help your business to assess the potential advantages of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent applies no startup charge and requires no retainer for support services provided during normal business hours. Progent's small granularity avoids big bills for fast solutions so you won't be forced to allow minor problems to stay unaddressed.
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless arm of your network services team.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support networks that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.