Additional Topics of Interest

On-site Support Exchange 2003
Remote Microsoft Experts Upgrading Exchange 2003 Server

Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2003 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business needs.

Ubiquiti UniFi XG Security Gateway Services
Ubiquiti UniFi Wave 2 WiFi access point Professionals

Progent can provide fast access to the expertise of seasoned wireless consultants who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and place UniFi wireless APs for optimal coverage and throughput.

Sun Solaris Upgrade Consulting
24/7/365 Solaris-Windows Upgrade Help

Progent can help your business to design and implement an efficient transition from a Sun Solaris-powered IT system to a network powered by Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your data and reduce productivity discontinuity by designing an effective migration strategy that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing infrastructure, migration strategy and testing, Exchange migration support, information and application porting, and server and mass storage transition and economization.

Catalyst Wi-Fi 6 AP Placement Online Support
Catalyst Wi-Fi 6 AP Security Online Technical Support

Progent's Cisco Catalyst 802.11ax Wireless Access Point consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

Microsoft Exchange Server 2010 Migration Professional
Microsoft Exchange 2010 Upgrade Consulting

Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to implement your migration to Exchange Server 2010, generate thorough documentation of your new email system, train your IT staff and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing management consulting and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

Best Practices Design
Access to External Support Databases Contractor

Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry experience, at the forefront of network support, performing a broad variety of technical projects for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This ensures that you get not just world-class IT skills, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world IT problems efficiently.

On-site Support Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total Backup Integration Support

Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

Cisco Firepower 2100 Series Firewalls Technical Support Services
Firepower Firewalls Specialists

Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that include local offices, data centers, and cloud resources.

Services System Center MOM
System Center Operations Manager Integration Support

Small to middle size businesses can now get all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's economically priced IT support packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small and midsize company networks enterprise-class reliability, protection and productivity.

CIO Online Support
CIO Network Engineer

Progent can provide the part-time or temporary assistance of a seasoned CIO who can provide a broad perspective to help your company pick and support IT solutions to meet your present needs and that can be a firm foundation for your growth. Progent's part-time CIO consulting services offer economic leverage to organizations trying to optimize the impact of their IT expenditures but who are without the budget or unwilling to take on another executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a wide range and business applications, Progent is in a unique position to offer unbiased recommendations along with advanced technical help for developing information systems that match the special requirements of your organization.

24x7 Meraki MR66 Access Point Outsourcing
Meraki MR52 Access Point Configuration

Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or computing device.

Shared Call Center Network Consulting
Shared Service Desk Support and Setup

Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.

Solaris with Windows Consultants
Solaris with Windows Consultancy

If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-premier security specialists can help your entire organization in a wide range of security topics including security administration procedures, security design and models, access management products and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the fundamental competencies and international standards of knowledge that network security managers are expected to master. These certification give executive management the assurance that those who have achieved their CISM or CISSP qualification have the experience and knowledge to offer world-class security support and engineering services.