Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2003 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business needs.
Progent can provide fast access to the expertise of seasoned wireless consultants who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and place UniFi wireless APs for optimal coverage and throughput.
Progent can help your business to design and implement an efficient transition from a Sun Solaris-powered IT system to a network powered by Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your data and reduce productivity discontinuity by designing an effective migration strategy that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing infrastructure, migration strategy and testing, Exchange migration support, information and application porting, and server and mass storage transition and economization.
Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to implement your migration to Exchange Server 2010, generate thorough documentation of your new email system, train your IT staff and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing management consulting and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry experience, at the forefront of network support, performing a broad variety of technical projects for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This ensures that you get not just world-class IT skills, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world IT problems efficiently.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that include local offices, data centers, and cloud resources.
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's economically priced IT support packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small and midsize company networks enterprise-class reliability, protection and productivity.
Progent can provide the part-time or temporary assistance of a seasoned CIO who can provide a broad perspective to help your company pick and support IT solutions to meet your present needs and that can be a firm foundation for your growth. Progent's part-time CIO consulting services offer economic leverage to organizations trying to optimize the impact of their IT expenditures but who are without the budget or unwilling to take on another executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a wide range and business applications, Progent is in a unique position to offer unbiased recommendations along with advanced technical help for developing information systems that match the special requirements of your organization.
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or computing device.
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-premier security specialists can help your entire organization in a wide range of security topics including security administration procedures, security design and models, access management products and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the fundamental competencies and international standards of knowledge that network security managers are expected to master. These certification give executive management the assurance that those who have achieved their CISM or CISSP qualification have the experience and knowledge to offer world-class security support and engineering services.
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably based on leading practices.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the advantages of adding smart traffic control into their networks. Cisco's Catalyst switch product line allows you to enable features to make your IT network highly robust to accommodate time-critical needs, scalable to facilitate future growth, safe enough to protect confidential data, and designed for prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE certified consultants can help you pick out and deploy Catalyst switches appropriate for your company. Also, Progent's CISA certified security consultants can help you create a comprehensive security policy and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Stealth penetration testing is an important component of any comprehensive IT system security plan. Progent's security experts can run extensive intrusion checks without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event log monitoring are properly set up and actively monitored. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional experience, at the forefront of network support, performing a broad variety of technical projects for a large array of customers. Each Progent support professional shares a refined set of personal best practices that are incorporated into company-wide best practices standards that Progent instills in its support staff. This ensures that you get not just expert technical capability, but also a support engineer with field-tested approaches for using computer knowledge to repair actual network problems quickly.
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system model or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new technologies. For Progent customers who lack adequate internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.
Progent's IT outsourcing services provide budget-friendly computer support for small businesses. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or creating a web-based business application, outsourcing your network technical services can contain costs and minimize risks, permitting network service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system architecture for your vital applications powered by Windows.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the health of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact your business.
The QTS (formerly Herakles) Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective services such as data center relocation, equipment installation and upgrades, infrastructure improvements, project management services, virtualization configuration, offsite network monitoring, automated system administration, application development, disaster recovery/business continuity planning, security evaluation, and the use of Progent's Test Lab.
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering continually improved spam and virus filtering, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, management and analysis utilities plus outbound email testing to help you fix your e-mail environment and specify and enforce corporate email policy.
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide full-service project management support to help you design and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent provides live online instruction for popular desktop apps and environments such as Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of conventional physical classroom instruction, including immediate communication between clients and teachers, but avoids the expenses of travel and the challenge of attempting to synchronize the schedules of many workers. Offered to single students or classes of all sizes, Progent's live online instruction permits the trainer to conduct the seminar from an online facility while the students can be spread across an office or across the the U.S. Virtual instruction supports proven teaching mechanisms such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be brief and targeted to specialized topics or extended in time and broader in scope.
Progent's certified wireless networking experts can help organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, range, capacity, scale, security and manageability needed for transparent access between wireless and wired networks. Progent offers efficient online and on-premises consulting services for legacy and new-generation 802.11ac Aironet APs and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Progent's certified wireless networking consulting experts can assist organizations of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, capacity, expandability, security and ease of management needed for seamless connectivity between wireless and wired networks. Progent can provide affordable online and onsite support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
important features of Microsoft Dynamics GP/Great Plains software include a modular structure that lets you buy only the components you need, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting capabilities that permit you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the ability to process information from almost any database or desktop software into Microsoft GP, and an open design that makes it easy to create specialized programs. Progent can help you configure and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP business accounting software into a high-value business management solution.
Progent's data protection experts can help you to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 offers file or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and allows businesses to create a data protection solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from human miscues, system glitches, ill-intentioned insiders, and malware assaults such as ransomware. For details, visit ProSight Data Protection Services 360 Backup services.
Progent's UNIX platform consulting services offer small and mid-size businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient single source to help you build and maintain a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's ransomware consultants can assist your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Sun Solaris family support experts offer small companies and software developers assistance with managing and maintaining Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft certified engineers can assist your company to pilot Microsoft Windows 7 to verify application compatibility and to check its performance and stability working with your applications. Progent can also show you how to assess the potential strategic benefits of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can help you to plan and implement a non-disruptive migration to Microsoft Windows 7 from a your current version of Windows.
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing continually updated spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis utilities as well as outgoing email filtering to help you fix your email environment and specify and regulate corporate email policy.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to move up to next generation firewall products available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
ProSight Reporting ConnectWise Manage Ticketing Remote Support
Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has shown a talent for developing sophisticated IT solutions while working as a system architect, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
Progent's Citrix-certified experts can assist you to assess the business value of the various editions of Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative processes.
Microsoft Windows 8.1 is engineered to power devices ranging from smartphones and slates to power-user desktops. A wealth of innovative features, such as its touchscreen interface and signature tile user interface, provide a wide selection of benefits for companies who know how to put them to work. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive value from the product's various technical enhancements.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server platform and based on technology first developed by Connectix, delivers the performance necessary to carry out hardware reduction, application migration, and server quarantine projects through virtualization technology in an enterprise-ready computing network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to improve operational efficiency in application programming and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to evaluate and deploy Microsoft Virtual Server.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that acts as a one-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can help you to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are offered in a variety of product bundles intended for customers from individuals and households to enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to understand the wealth of subscription plans available with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of all sizes to design, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
Nagios and MRTG are powerful, free monitoring utilities that run with Linux and can be used to monitor UNIX/Linux environments, MS Windows systems, or multi-OS systems in which the Linux OS and Microsoft Windows coexist. The Nagios monitor allows system support engineers to track system services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to track the traffic through SNMP network devices including processors, routers, and switches. Progent's system monitoring experts can help you use both these utilities to tune and troubleshoot your system.
Progent is hiring a range of on-staff employees including motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCDP or CCIE credentials; and consultants for fault-tolerant network architecture with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and virtual servers. Progent is also hiring workstation support technicians, remote troubleshooting professionals, and CISSP or CISM accredited security professionals. We are also looking for experienced managers able to perform effectively in Progent's dynamic, virtual office environment. Progent contracts independent consultants with in-depth expertise and hands-on experience in crucial IT areas outside our main technical focus. Progent's Experts Group hires freelance consultants who offer advice and programming services for strategic applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert skills in areas like telecom, web development, EDI, eCommerce, or dbm programming. Freelance contractors certified by Progent coordinate with Progent's staff consultants to deliver end-to-end IT services for small company networks.