Additional Topics of Interest

ProSight IT Management Outsourcing Consultancy
Small Business Managed IT services Services

Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain small in-house network support staffs with low-cost access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include fixed IT maintenance costs, smart automation of routine administrative processes, continual adoption of new technology, graceful migration from older technology to up-to-date solutions, close fit between computer technology with business objectives, access to seasoned network consultants, and allowing management to focus on business issues rather than ever-changing computer technology.

Support Services Microsoft Exchange Server 2016 Migration Planning
Integration Services Exchange 2016 Mailbox migration

Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

Online Consulting Microsoft Windows 7 Upgrade
Windows 7 Upgrade Consulting

Progent's Microsoft certified engineers can provide remote and on-premises support expertise to help your company to administer, support, and repair PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring.

24/7/365 ransomware virus recovery Specialists
ransomware cleanup and file recovery Consult

Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

SCSM 2016 Help and Support
System Center 2016 Security and Compliance On-site Technical Support

System Center 2016 delivers important improvements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of System Center 2016, expand or tune your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center environment.

Remote Consulting Microsoft SQL 2008 Server
Computer Consulting Microsoft SQL 2008

Progent's Microsoft-Certified SQL engineers can provide a range of support services to assist small companies to design, implement, administer, and repair Microsoft SQL Server 2008 solutions so that they gain the maximum strategic benefit from this advanced information management technology. In addition, Progent offers consulting expertise for network infrastructure, enterprise-wide protection, and custom software development to increase the strategic advantage of your IT investment.

Lync Server 2013 Front End Pool Pairing Specialist
Lync Server 2013 IM Specialists

Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony enabled for a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network integrators can assist you to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.

Professional UNIX
24-Hour UNIX Engineers

If your office network mixes Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance services include IT architecture integration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Help Desk support.

Immediate Cisco Architecture Network Engineer
Cisco Remote Access Implementation

Progent offers rapid online access to Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your network via powerful remote support tools to deliver quick and affordable analysis and repair of critical network problems.

SSL certificate management Specialist
Consult ProSight SSL management

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.

Consultant Email Scoring Thresholds
Consulting ProSight Email Guard Spam Filtering

Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

Network Security Expert Darrin Johnson Consultancy
Progent Cybersecurity Experts in the News Engineer

Progent in the News is managed by cybersecurity expert Darrin Johnson.

Microsoft Hyper-V 3.0 Server Virtualization Consulting Services
Hyper-V 3.0 Virtual Server Consulting Services

Progent's certified consultants can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your production applications, evaluate your network architecture for optimal operation with virtualization technology, assist you in moving to Windows Server 2008 and setting up Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, establish and validate disaster recovery processes that maximize network availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.

After Hours Wi-Fi VoIP phone integration Technical Support
wireless IP phones and Meraki APs On-site Support

Cisco's wireless IP phones are hardened Wi-Fi handsets designed for professionals who are mobile within office, hospitality, retail or other environments where IT management requires portable phones that provide more administrative control, data security and durability than is possible with the BYOD style of workplace communications. Integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many key pieces of your wireless environment including access points, routers and switches, wireless LAN controllers, and call management software. Progent's certified consultants offer remote and onsite assistance to help you create and administer a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.