Progent can assist you to create, implement and debug a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical computers, supports all leading public clouds, and allows businesses to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, computer errors, ill-intentioned users, and malware assaults like ransomware.
Progent's seasoned ransomware recovery consultants can help you to restore an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Remote continuous network monitoring, proactive alerts, and actionable reports are crucial to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a level of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as economical services created to assist you to detect and fix a an array of network issues before they get big enough to impact productivity.
Progent is among the most qualified network support firms for designing email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small businesses receive the full advantages of Exchange 2000 under typical situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Cisco has developed an extensive product line of routers including routers designed to provide the protection, bandwidth, and availability demanded by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Progent provides a variety of network service bundles for small companies. These IT outsourcing and server monitoring services are built around the proactive problem solving capabilities of Microsoft Operations Manager 2007, a next-generation server and system management product that monitors the availability, throughput, and security of your network and isolates incipient troubles before they can bring down your network. With Progent's economically priced IT service packages, small organizations can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain small internal IT administration and support staffs with low-cost help from world-class management tools and consulting experts. Benefits of the ProSight line of managed IT services include flat-rate network management costs, smart automation of routine management tasks, ongoing absorption of the latest information technology, graceful transition from legacy systems to modern solutions, close fit between information technology with strategic goals, guidance from veteran IT consultants, and allowing management to focus on business rather than ever-changing information technology.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently connecting people, teams and information. SharePoint provides a central location for your employees or customers to access, manage, share and manipulate relevant information, files, and applications and to communicate with other people. SharePoint enables faster and better decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they've created in a way that makes data easy to locate, download and apply. Progent's SharePoint experts can help you to support your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as half of the time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent's Cisco CCIE-certified SIP integration experts can assist your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable remote or onsite support to help companies to migrate efficiently to a modern unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Progent's colocation center support services are designed for businesses with hardware located at IDCs or data center colo hosting facilities and in need of timely on-premises service at the colo site as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a complete range of Internet Data Centers and IDC and colo consulting services including network architecture analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, design and deployment of non-stop systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster systems.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a group of network consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist you to plan and carry out a migration to the Flexential facility with services such as planning solution configuration, recommending hardware components, system setup and validation, debugging, setting up remote network management, and training your IT staff.
Progent's Support Program for IT Service Providers lets you use Progent's consulting engineers under your own brand as a transparent arm of your network services staff.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to integrate, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
System Center 2016 provides important improvements for managing hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, creating efficient migration methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients without adequate internal resources to assemble proper test environments, the lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by checking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt productivity.
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Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent offers affordable remote support for all releases of Microsoft Access including Access desktop and Access Web App and offers expert support for application development, database conversion, performance tuning, report design, and maintenance. Progent also offers custom webinar training for Office Access development and DBA services.
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious problems detected by SCOM 2012.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email solutions for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system offers compliance, fault tolerance, easy connectivity for off-site and mobile users, efficient administrative utilities, and productive integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or MS Exchange 2013 Server.
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a degree of protection that was once limited to enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost services created to help your company to identify and resolve a most network issues before they can hurt productivity.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security strategy, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or modernize .NET applications quickly and at low cost.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is completed on schedule and on budget.
Progent offers cost-effective remote and on-premises support to help companies to move any part of their core IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
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Progent's Power BI experts can help your business to plan, install, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to organize your source data for Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud based, or hybrid architecture for Power BI.
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that delivers the reception, performance, density, QoS, data protection, and hand-off capability your business needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless LAN and on-premises site survey services for validating, tuning, and troubleshooting a functioning wireless network.
Progent's Microsoft-certified experts can show you how to rationalize the economic case for implementing SharePoint Portal Server 2007, consult with you on the most sensible version of Microsoft SharePoint for your circumstances, provide setup and deployment expertise, help you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, develop a company-wide security strategy that incorporates portal solutions, and provide maintenance and Help Desk support.
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that meets your information protection needs without restricting your network.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your particular company needs. Progent's Microsoft-certified consultants offer experience in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting services for secure, company-wide resource sharing plus interfacing with Customer Relationship Management products.
Progent's Microsoft-certified consultants can assist your business to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security, and increase productivity by ensuring that operating systems and applications are always up to date, tracking licensing, and reporting usage patterns so you can make smart buying decisions. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement an efficient migration to SCCM 2012.
Microsoft Dynamics GP 2010 software is a full-featured business management solution that integrates information and processes across your business, interfaces easily with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, protected computer and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent provides three basic kinds of Contact Center support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your customers convenient access to a dependable technical resource with extensive experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to business productivity. Progent's goal is to resolve and not merely report problems.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email components to lower hardware expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that makes sense for your business needs and budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and repair a system-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs that you intend to keep plus the latest 64-bit editions of applications you plan to install.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that need important updates, or resolving performance issues.
Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security solutions for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company design and implement a configuration of ISA Server 2004 that supports your IT security requirements without restricting your productivity.