Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or enhance .NET apps quickly and at low cost.
Citrix offers a comprehensive family of products that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix technology and can help you design, test, implement, troubleshoot, and maintain Citrix solutions.
Progent's seasoned ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent can provide remote and onsite expertise to help your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced BI environment. Progent's BI consultants can help you to support your current reporting system, assist you to upgrade databases and applications from an outdated reporting product to a current one, and provide as-needed online mentoring tailored to your individual requirements. Progent's management reporting professionals offer experience in all popular BI reporting platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of any size to design, deploy, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially stubborn issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Network monitoring commonly consists of observing a system's resource utilization to help identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to monitor mixed-platform networks where Linux and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these tools to tune and repair your network. Progent's Linux consulting professionals offer small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.
Even if your business has a minimal network services group and a limited IT budget, your information network can still have the same high reliability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network professionals, the most recent system management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital network applications and servers operating.
SQL Server 2016 offers major improvements in performance, scale, data security, high-availability, BOYD integration, plus built-in BI. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic based on user type and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent offers advanced remote support services to help companies integrate their networks with leading public clouds such as Azure and Amazon AWS. Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that combine physical IT assets along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud integration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent provides three essential kinds of Call Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients convenient access to a dependable support resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to fix and not merely report problems.
E-Mail Guard is Progent's affordable antispam and anti-virus solution that gives small companies enterprise-quality defense from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-managed antispam and antivirus services that ward off email attacks before they can breech the company firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server platform, hardware technology, or geographic location.
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or modernize .NET apps rapidly and affordably.
Progent can provide affordable online access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Streams replication technologies and ASM file/volume manager.
Before Progent's MOM-based solution, network problems were approached reactively, once workers complained about them. With the help of proactive, automated warnings and trend reports created by MOM, Progent is now able to fix server problems before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can resolve potential problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and performance.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Progent offers the temporary assistance of a veteran Chief Information Officer to provide strategic direction to help you pick and maintain IT technology appropriate for your present needs and that can be a firm foundation for your future growth. Progent's part-time or temporary CIO services provide financial leverage to organizations who want to optimize the impact of their IT expenditures but who are without the budget or hesitant to take on another executive-level position to their head count. Since Progent is vendor-neutral, with a sizable staff of consultants certified to support all leading operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique position to provide unbiased advice along with advanced technical help for developing information solutions that fit the particular needs of your organization.
ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
If you are producing UNIX-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of high-value expertise without the continual distraction of managing your company information system. Through the use of smart network monitoring and by providing online and in-person assistance as your business needs it, Progent offers an affordable solution for supporting an information network that provides excellent availability, protection, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, network monitoring services, and Help Desk Call Center outsourcing.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over 20 years ago, and Progent has the scope of IT knowledge to help businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 deployment.
Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of XenServer as well as other Citrix products, and can assist you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and show you how to optimize resource utilization, performance, protection, uptime, and disaster recovery.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt productivity.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Colocation sites allow businesses to share enterprise-class data centers for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all aspects of your colocation program including selecting and migrating to a colo facility, designing system architecture, specifying hardware, on-site and on-line maintenance, setting up offsite network administration, and training your IT staff.
Progent's ProSight family of managed IT services are geared to provide businesses who have small internal IT support staffs with low-cost access to world-class management tools and technical experts. Benefits of Progent's ProSight line of managed IT services include flat-rate network maintenance expenses, automation of routine administrative processes, continual absorption of the latest technology, smooth transition from older technology to modern solutions, close alignment of information technology with strategic objectives, access to seasoned IT experts, and allowing management to focus on business issues rather than fast-evolving network technology.
Progent's Microsoft-certified network experts can assist your organization to determine the value of Exchange Server 2010 for your company and can help you to plan and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, cutting the cost of equipment and service, streamlining administration, and integrating your vital communications platforms.
Trend Micro Technical Support Services McAfee Secure
Progent provides businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a comprehensive security plan and choose appropriate technologies from a variety of suppliers to achieve your security goals while sticking within your budget limits.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most issues.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools by SentinelOne to defend endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Progent's certified ISA Server consultants have broad backgrounds developing corporate security designs for IT networks with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company design and implement an installation of ISA Server 2004 that meets your information protection requirements without restricting your network.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, scalability, and flexibility that accelerate productivity of local, remote, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote engineering, troubleshooting, and training services to help you to design, execute, and maintain Windows Server 2008 R2 in order to add significant business value to your information system.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or modernize .NET apps quickly and affordably.
Progent offers cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution offering advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.
When performing IT tasks for corporate clients, Progent uses a structured methodology driven by defined milestones in order to achieve budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert implementation. All facets are documented to make available a comprehensive summary of IT services performed and to assist in downstream network maintenance.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, at-home workforce access, security and compliance, streamlined provisioning, and Call Center support.
Progent has more than 20 years of background deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist your organization to design, deploy, manage, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the current edition of Microsoft System Center from a previous one or from another IT management platform to deliver the benefits of enterprise-class deployment, management automation, security and compliance, plus infrastructure and application performance monitoring.
Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business processes so they align more closely with your corporate goals. Your company can create and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.
Progent's Juniper-authorized NetScreen consultants can assist your company to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.
Progent's Microsoft-certified consulting experts can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your productivity, lowering the expense of equipment and service, simplifying management, and consolidating your vital communications platforms.
Progent offers cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who provide scant documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has access to the support reports sent by each staff member to every customer. The discipline of detailing and organizing service records allows more effective support and eliminates a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won't let go of vital service information.
Cisco's Meraki family of access and distribution switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to assist you to plan and implement an efficient network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure compliance, develop and test a disaster recovery strategy, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight Reporting Remote Infrastructure Monitoring Information Technology Consulting
Progent can help you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco network consultants offer a variety of network consulting services including project management, SOX compliance, office relocations, corporate security, system architecture, on-site or remote emergency support, and technical support for co-location hosting environments. A Progent network architect can show you how to design a multi-site network that makes efficient use of co-location facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help large enterprises design, deploy and maintain major rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent's Microsoft and Cisco premier network consultants can provide expert support for a wide array of technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities throughout the United States and anywhere in California. Progent offers remote support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest network issues, as well as the the assistance of CISM-accredited security engineers to handle complex security planning and problem solving. Progent has delivered remote troubleshooting to businesses in all 50 states in the U.S.
Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to carry out your migration to Microsoft Exchange 2010, produce comprehensive documentation of your upgraded messaging environment, educate your IT staff and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative services and engineering help. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.