Additional Topics of Interest

Ekahau Predictive Wi-Fi Site Modeling Troubleshooting
Ekahau Wi-Fi Site Debugging Network Consultant

Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, install, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.

Microsoft System Center Operations Manager On-site Support
Online Technical Support Microsoft Operations Manager

Progent provides a variety of network service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving abilities of System Center Operations Manager, a next-generation server and IT support software platform that tracks the reliability, throughput, and security of your network and isolates potential problems before they can disrupt your network. With Progent's economically priced IT service programs, small companies can choose a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.

ProSight Email Guard Spam Filtering Services Engineer
Email Guard DLP Consultants

Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

Integration Support Mac Email client for Exchange
Outlook for Mac Consultants

Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up calendars, and alert people to conferences with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.

ransomware removal and data recovery Consult
LockBit ransomware hot line Services

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800

Remote and Mobile Email Access Small Business Network Consulting Company
Spam filter Design Firm

Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.

Citrix Live Migration Services
Urgent Citrix XenServer Consultancy

Progent's Citrix-certified consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing XenServer deployment and help you to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.

Hybrid Microsoft 365 and Exchange Technical Support
Configuration Microsoft 365 and on-premises Exchange

Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on schedule and within budget.

Cisco Help Desk Network Consultant
On-site Support 24x7 Call Center

The Help Desk Call Center service delivery model used by Progent's Technical Response Center offers small companies an dependable option to dependence on freelance consultants by offering extensive technical knowledge accessible to multiple support groups, optional 24x7 access to emergency help, fast escalation to top-level experts for handling the most intractable problems, support consistency and reliability, quick follow through overseen by seasoned support administrators, a variety of convenient ways for requesting service jobs, and excellent process visibility enabled by ticket updates and accessible through a web portal.

Wireless Professionals
Cisco Aironet Network Consultant

Progent's wireless professionals can help small businesses design, choose, test, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that matches or exceeds wired connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and install the wireless link technology that fit best with your company needs.

Microsoft Certified 64-bit Server Online Consulting
64-bit Server Engineer

Progent's Microsoft-certified consultants can help your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit processing, design an affordable upgrade strategy that minimizes operational disruptions, and provide economical, professional online help to assist your organization to configure 64-bit operating systems and application software on your current computers.

Engineer Information Transfer
24x7 Professional Knowledge Transfer

Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Small businesses who work with familiar freelance consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, protected, and efficient.