Additional Topics of Interest

Professionals ProSight DPS ECHO Backup and Recovery Services
ProSight Data Protection Services ECHO Specialists

ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information.

Aironet 4800 Access Point Network Consultant
Aironet 802.11ac AP Upgrade Outsourcing

Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or on-premises configuration and debugging support to assist your organization to design, implement, update, tune, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless access points to accommodate your specific office layout, construction, and expected network traffic.

24-Hour Postini Subscription
Top Quality Technology Consulting Antivirus

Email Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management services through Progent's E-Mail Guard antispam and anti-virus service offering. Progent's certified e-mail security professionals can help you develop an email defense strategy that features antispam and virus defense services and policies.

Mac Phone-based Technology Professional
macOS Remote Technology Professional

Progent offers national remote help and consulting services for companies that run Apple Mac OS X networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft products. Progent's engineers offer Apple macOS and OS X clients a variety of IT services such as desktop assistance, upgrading to the current edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud services. Remote technical support provides maximum leverage for your information technology budget by preserving user efficiency and limiting the hours charged for network repair services. Advanced online access utilities and experienced service specialists and consultants allow Progent to handle the majority of network issues without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISM certified security specialists to help with the most difficult system problems.

Setup and Support Exchange Online Archiving
24/7/365 Microsoft 365 Single Sign On IT Consultant

Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.

Online Troubleshooting Small Business 100 AP
Small Business WAP571 Configuration

Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite configuration and debugging services to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.

Top Network Consultants scom 2016 migration
scom 2016 application performance monitoring Consulting

Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum availability for key workloads by providing unified, cross-platform monitoring of IT resources deployed throughout local datacenters and cloud environments. Progent's consulting group can provide world-class remote and onsite support to help businesses of any size to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

Top Rated Consultant Email Link Protection
Email Encryption Key Management Consultants

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

Altaro 365 Total Backup Troubleshooting
Altaro 365 Total Backup Technical Support Services

Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

Wireless Bridge Consultant Services
Cisco Meraki wireless Technology Consulting

Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to integrate, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

Service Reporting Support and Integration
Remote Help and Support Service Database

Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local service organizations who offer minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports transmitted by every consultant to each customer. The practice of documenting and archiving support records results in more efficient support and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.