About Progent
Progent's Technical Certifications
Additional Topics of Interest
Ekahau Predictive Wi-Fi Site Modeling Troubleshooting
Ekahau Wi-Fi Site Debugging Network Consultant
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, install, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
Microsoft System Center Operations Manager On-site Support
Online Technical Support Microsoft Operations Manager
Progent provides a variety of network service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving abilities of System Center Operations Manager, a next-generation server and IT support software platform that tracks the reliability, throughput, and security of your network and isolates potential problems before they can disrupt your network. With Progent's economically priced IT service programs, small companies can choose a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.
ProSight Email Guard Spam Filtering Services Engineer
Email Guard DLP Consultants
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Integration Support Mac Email client for Exchange
Outlook for Mac Consultants
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up calendars, and alert people to conferences with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.
ransomware removal and data recovery Consult
LockBit ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Remote and Mobile Email Access Small Business Network Consulting Company
Spam filter Design Firm
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus protection, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Citrix Live Migration Services
Urgent Citrix XenServer Consultancy
Progent's Citrix-certified consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing XenServer deployment and help you to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.
Hybrid Microsoft 365 and Exchange Technical Support
Configuration Microsoft 365 and on-premises Exchange
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on schedule and within budget.
Cisco Help Desk Network Consultant
On-site Support 24x7 Call Center
The Help Desk Call Center service delivery model used by Progent's Technical Response Center offers small companies an dependable option to dependence on freelance consultants by offering extensive technical knowledge accessible to multiple support groups, optional 24x7 access to emergency help, fast escalation to top-level experts for handling the most intractable problems, support consistency and reliability, quick follow through overseen by seasoned support administrators, a variety of convenient ways for requesting service jobs, and excellent process visibility enabled by ticket updates and accessible through a web portal.
Wireless Professionals
Cisco Aironet Network Consultant
Progent's wireless professionals can help small businesses design, choose, test, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that matches or exceeds wired connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and install the wireless link technology that fit best with your company needs.
Microsoft Certified 64-bit Server Online Consulting
64-bit Server Engineer
Progent's Microsoft-certified consultants can help your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit processing, design an affordable upgrade strategy that minimizes operational disruptions, and provide economical, professional online help to assist your organization to configure 64-bit operating systems and application software on your current computers.
Engineer Information Transfer
24x7 Professional Knowledge Transfer
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Small businesses who work with familiar freelance consultants or who maintain internal support staffs benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, protected, and efficient.
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Information Transfer Engineer
Specialist Knowledge Transfer
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their scope, Progent is able to focus on delivering high-value services where Progent faces little competition. Small businesses who utilize familiar independent consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, secure, and productive.
Microsoft Certified Windows 11 Migration Small Business IT Consulting Firm
Remote Support Windows 11 Virtual Desktop
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, automated deployment, and Call Center support.
Professional Microsoft 365 integration with on-premises environments
Microsoft 365 hybrid solutions for Exchange Online Troubleshooting
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Exchange 2003 Technology Consulting
Urgent Exchange 2003 Upgrade Information Technology Consulting
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
24-7 VMware Data Recovery Consult
VMware VDR Backup Consultant
Progent can provide affordable remote support from IT engineers skilled in a wide array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help your company to install, enhance, or maintain data backup solutions for a range of topologies such as local, edge to datacenter, cloud-based, or a mix.
Emergency OS X Online Consultancy
macOS Information Technology Consulting
Progent offers nationwide remote phone support and troubleshooting services for companies who run Apple Mac OS X networks or whose IT systems feature a mix of Mac with Microsoft products. Progent's experts offer Apple macOS and OS X clients a variety of IT services such as desktop support, upgrading to the most recent version of OS X from earlier editions of Mac, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting offers optimum leverage for your IT dollar by protecting client productivity and shortening the time billed for computer repair services. Sophisticated remote support technology and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security specialists to help you with the most difficult network issues.
ProSight Reporting Network Infrastructure Monitoring Integration Support
Remote Consulting ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting is an expanding family of real-time reporting tools created to work with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Business Continuity Protection
Award Winning Security Evaluation Telecommunications Security
For small and midsize businesses, network security and compliance can be too complicated to stay ahead of yet too risky to ignore. The world's largest enterprises have been hacked, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to run. Progent makes it affordable for small and midsize businesses to carry out vital security tasks successfully by offering the advantage of billed time to the nearest minute without any minimum charge for remote help. You can have access to a seasoned computer consultant to provide precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Microsoft Windows 11 Engineers
Microsoft Windows 11 Configuration Manager Consultant
Progent's Windows 11 consultants offer a range of services to support Windows 11 including cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning, and Help Desk Call Center support services.
SQL Server 2017 Python Computer Consulting
SQL Server 2017 Always On Integration
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is carried out on time and on budget.
Security Auditor Check Point Software Blade
Check Point 6000 Firewalls Security Organization
Progent's Check Point Software experts can help you choose and deploy Check Point Firewall/VPN software and hardware powered by Check Point Software's technology to offer an economical and effective security defense for your information network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a central stop for continuing technical support, administration, training, and consulting expertise.
Expert Microsoft Certified Exchange 2003 to Exchange 2010 Upgrade Consultant
Specialists Microsoft Exchange Server Upgrade
Progent offers comprehensive help for each phase of your Exchange 2010 migration with services that include end-to-end project management, site analysis, project planning, specification of all new software licenses and equipment required, suggested sourcing, pilot testing at client location or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and training for customer's support group and users.
Unified Communications Manager IM and Presence Service Technical Consultant
IM and Presence Service Technical Support Services
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. Unified CM and Unified CM Express offer a borderless IP-PBX by integrating with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and affordable online and onsite expertise to assist organizations of any size to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can help with any facet of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Data Protection Manager 2016 Protection Groups Technology Consulting Services
Data Protection Manager 2016 and Azure Professionals
System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, administer, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on time and on budget.
Small Business IT Manager
Small Business IT Outsourcing Firms Small Business
Progent is a leader in affordably delivering enterprise-class network help to small companies. Progent's success in handling the network support requirements of the historically underserviced small business sector is the combined result of key technical and process breakthroughs that have removed much of the conventional expenses out of managing IT support, added unmatched technical skill into the IT service system, and dramatically accelerated the solution process.
Support Services UNIX with Windows
Windows and Solaris Network Consultant
Progent's UNIX platform consulting experts provide small and mid-size businesses and software developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with an easy single consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Chief Information Officer Network Consultants
Microsoft Experts Part-Time CIO Support Services
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business processes so they align better with your business objectives. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.
Award Winning SCCM Patch Management Online Support
SCCM Endpoint Protection Computer Consultant
Configuration Manager automates software deployment and updating, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and delivers a single point of control for administering multi-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Windows Server 2019 and SQL Server Consultant Services
Windows Server 2019 USB Drive Witness Network Engineer
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
MCSE Expert Certified Windows Server 2019 Disaster Recovery IT Services
Help and Support Windows Server 2019 Security and Compliance
Progent's certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Urgent Exchange 2003 Server Migration Consultant
Exchange 2003 Computer Consultant
Progent's Microsoft Premier professionals offer expert consulting for corporate-wide implementations of Microsoft Exchange Server. Progent's experts can help you plan multi-site Exchange Server rollouts or upgrades and can provide onsite personnel to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Integration Project Server 2010
Coder MS Project Server
Progent's Microsoft-certified consultants can provide advanced support in implementing, managing and debugging all versions of Project Server and can deliver a broad range of cost-effective online support services based on proven best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Consulting support available from Progent include solution planning, installation and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized online training classes.
Whitepapers IT Outsourcing Model
Small Business IT Outsourcing White Papers
Progent's IT outsourcing packages offer budget-friendly network consulting for mid-size businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate uncertainties, allowing network support budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available network architecture for your vital Windows-powered applications including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Microsoft Expert Windows Server 2022 Storage Spaces Direct Online Troubleshooting
Windows Server 2022 Hybrid Solutions IT Consultants
Progent's certified Windows Server 2022 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses an on-premises system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
ProSight Remote IT Management Consultants
IT Management Outsourcing Consulting Services
Progent's ProSight portfolio of managed services are designed to offer organizations who have small in-house IT administration and support staffs with low-cost access to world-class management platforms and technical expertise. Advantages of the ProSight catalog of managed services include predictable IT maintenance costs, automation of common administrative tasks, continual absorption of new technology, smooth migration from legacy technology to modern solutions, close fit between information technology with business goals, guidance from veteran IT experts, and allowing management to focus on business rather than ever-changing computer technology.
Macintosh OSX Remote Support Services
Apple OS X Computer Engineer
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to iCloud services. For computer networks based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, safe, fast and able to achieve your company's business goals.
iPad patch management Consulting
IoT device patch management Consulting
Progent's managed services for patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, such as scanners, network appliances like routers and wireless APs, and IoT devices like alarms and health monitors.
Case Study School Wireless
Proxim Tsunami Wireless Case Studies
Progent provided a wireless networking environment that enabled a school to increase productivity and avoid the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate sites up to 2.5 miles apart and can reach even longer ranges. This wireless alternative provided better performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
ISA 2004 Server Remote Technical Support
Top ISA Server Online Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
ADSL2+ Consultants
ADSL2+ Consult
Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Support services available from Progent include assessment of your existing bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a seamless switchover to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Remote Support
Catalyst Wi-Fi 6 WAP Configuration
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Supplemental Staffing Network Engineer
Immediate Staffing Services Technology Consulting Services
Progent's short-term IT staffing services enable organizations to meet the need for network support personnel without incurring the expense and delays that come with vetting and recruiting experienced technical help and without increasing your full-time workforce.
SCDPM 2012 and SQL Server Network Consulting
SCDPM 2012 Support Services
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of any size to plan, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing particularly stubborn issues, or full project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
24x7 Hornetsecurity Altaro M365 OneDrive Backup Technology Consulting Services
Hornetsecurity 365 Total Backup Support and Setup
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Amazon EC2 migration Development Group
Microsoft Certified Amazon AWS migration Development
Progent can provide affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Consultants Microsoft ISA Server
Microsoft ISA 2004 Server Integration Services
Progent's certified ISA Server consulting experts have long experience configuring ISA Server-based security solutions for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Fault Tolerant Colocation Consultancy
Microsoft and Cisco Authorized Expert Data Center Consultants
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the particular requirements of your company. High availability colocation sites are especially attractive to small companies due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small businesses. Progent can show you how to get all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of engineering and support services.
On-site Support Two-factor Authentication (2FA)
Immediate Network Consultant Duo Zero Trust Security
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Integration Support Microsoft Dynamics AX
MAS 90 Design
Besides offering the expertise of Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes tailored to address your particular requirements. Progent's experts also can help you integrate and maintain a protected, reliable server and communications foundation to support your ERP, MRP and accounting applications.
iPad patch management Consultant
Patch management services Engineers
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, peripherals {like scanners, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Microsoft SQL Server 2017 Integration
SQL Server 2017 High Availability Outsourcing
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement an efficient upgrade from your current SQL Server deployment to SQL Server 2017.
System Center Operations Manager Support and Help
Comprehensive Event Management IT Consulting
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Small Business Information Technology Outsourcing Firms
Small Business Computer Consulting Services Small Business
Progent is a pioneer in affordably delivering world-class IT support to small companies. Progent's success in handling the network service needs of the historically underserved small business sector is the cumulative result of key technical and operational breakthroughs that have removed a great deal of the traditional costs out of administering network support, injected unmatched technical expertise into the IT service system, and dramatically streamlined the solution cycle.
SentinelOne Singularity Complete Reseller Online Support
SentinelOne Singularity XDR Consultant
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
.Net Phone Support
Remote Support Microsoft Sharepoint Server
Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
24x7 Engineer macOS Configuration
macOS Online Troubleshooting Specialists
Progent provides nationwide online phone support and consulting services for companies that run macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft technology. Progent's engineers offer macOS and OS X clients a variety of services such as desktop assistance, migration to the latest edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Remote technical support offers optimum leverage for your IT budget by protecting client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support tools and skilled service specialists and engineers allow Progent to solve the majority of network problems without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISA premier security specialists to assist with the most challenging network problems.
Microsoft Exchange 2016 Upgrade Planning Support and Help
Microsoft Exchange 2016 Migration Remote Support
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Consulting CRISC Certified Risk and Information Systems Control Manager
CRISC Certified Risk and Information Systems Control Architect Specialist
Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
.NET VBA Developer Firm
.NET Software Development Group
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or modernize .NET applications quickly and at low cost.
Network Training
One-On-One Training Windows
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their scope, Progent is able to concentrate on offering high-value skills where Progent has few competitors. Mid-size companies who work with trusted independent service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more robust, protected, and productive.
24-7 Specialists wi-fi controller
Technical Consultant Wi-Fi 6 wireless controller
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by limiting the impact of RF congestion, improving wireless uptime with fast auto-failover, and hardening data security by identifying cyber threats and filtering traffic content based on user class and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
64-bit Processing Consultancy
64-bit Migration Technology Professional
Progent's Microsoft-premier engineers can assist your organization to enhance your application servers or workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit processing, plan an efficient upgrade strategy that minimizes business interruptions, and offer inexpensive, professional remote support to aid your company to install 64-bit operating systems and application software on your existing hardware.
Sun Solaris Online Consulting
UNIX Technology Professional
Progent's Solaris platform support experts provide small businesses and software developers assistance with managing and maintaining Sun Solaris systems that operate with Microsoft-powered networks. Progent offers your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft Access application development Professional
Microsoft Access scripting Integration Firm
Progent offers cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert help for Access application development, database migration, performance optimization, report design, and maintenance. Progent also offers custom webinar training for Office Access development and DBA services.
Biggest CCIE Expert Certified Aironet 2600 Access Point Consulting Services
Aironet 802.11ac Access Point Online Troubleshooting
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises help for both legacy and modern 802.11ac Aironet wireless access points (APs) and Progent can help you to plan and maintain wireless solutions that incorporate indoor and outdoor/ruggedized Aironet access points.
System Center 2016 and Operations Management Suite Support Outsourcing
System Center 2016 and SQL Server Engineer
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM environments and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Remote Support Cisco VoIP
VoIP Troubleshooting
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco SRST systems for high availability.
Development Companies .NET Raspberry Pi
.NET C++ Integration Firm
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET applications quickly and affordably.
Windows Server Essentials Migration Consultant
Windows Server Essentials Consult
Progent's consultants can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can provide comprehensive project management support to help you plan and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
24x7 Fault Tolerant BGP Online Support
Redundant Internet Consultant Services
Progent's Cisco-authorized IT consultants can help you create an economical, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity through a wide range of high availability Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the latest techniques for high availability Internet access to build an affordable, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.
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