Progent provides clients access to engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that customers deserve to know that their IT service professionals have formal testing as well as broad real-world experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor help than is available to uncertified service providers, enabling Progent to offer clients a better class of IT support. In addition, major certifications such as CISSP or ISSEP for IT security can help corporate customers to show compliance with regulatory demands by using the services of recognized IT experts.


Additional Topics of Interest

Services for 64-bit Computing
Microsoft Certified Technology Consulting Services for 64-bit Server Irving

Progent’s Microsoft-expert consultants can help you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit computing, design an efficient migration strategy that reduces operational interruptions, and offer economical, expert remote help to assist you to configure 64-bit operating systems and applications on your current computers.

BlackBerry Enterprise Server Remote Troubleshooting
 BlackBerry Enterprise Server Support and Integration San Rafael, California

Progent offers the services of BlackBerry-premier professionals who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and reducing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote support model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their information network.

Virtual Machine Hosting Consult
Private Clouds for Small Businesses Professional Chesapeake, VA

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that delivers the highest degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that enable small companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

Engineers for Sun Solaris Online
 Engineers for Solaris Online

Progent provides national remote help and consulting services for companies that operate Sun Solaris networks or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Online IT help provides optimum leverage for your information technology budget by preserving client efficiency and limiting the hours billed for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants combine to enable Progent to handle most network problems without wasting time and expense by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP premier security professionals to assist you with the most challenging system problems.

VPN Technology Consulting
VPN Online Technical Support Spokane, WA

Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network experts support Cisco’s comprehensive line of hardware and software aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.

SCCM Cloud Integration Remote Technical Support
SCCM Application Management Specialist in San Jose, CA

Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows safe end-user self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

Exchange Server 2000 Network Engineer
Microsoft Exchange Setup and Support San Francisco, San Jose, Oakland, Sacramento

Progent is among the most expert information technology consulting firms for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.

Knowledge Transfer Technical Consultant
Lincoln, Nebraska Information Transfer Consultant

Progent is committed to information transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent faces little competition. Small businesses who work with familiar freelance service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more robust, protected, and productive.

ProSight Email Denial of Service Protection Professional
Jackson, MO Email Polymorphic Virus Protection Consultants

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.

Specialist for Internal Network Security Inventory
Consultant Services for Internal Network Security Inventory

Progent offers two low-cost service bundles intended to enable small companies to receive an independent network security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your network from beyond your firewalled perimeter to determine possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure machine within your firewall to determine the risk to internal attacks. The two security inventory packages are set up and run from a secured external location.

Catalyst 3560 Switch Technical Consultant
Support and Setup for Catalyst MPLS San Francisco

With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain the full benefits of adding intelligent services to their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features that make your network infrastructure highly available to handle time-critical needs, scalable to support growth, secure enough to guard restricted data, and capable of differentiating and managing all traffic to streamline network operations. Progent's Cisco certified engineers can help you pick out and deploy Catalyst switches appropriate for your business. In addition, Progent's CISM and CISSP certified security specialists can show you how to create a comprehensive security plan and set up Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.