About Progent
Progent's Technical Accreditations
Additional Topics of Interest
Microsoft SQL Engineer
Microsoft SQL Professional
Progent's certified SQL Server application developers and database administrators offer online consulting to help organizations of all sizes to create, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any element of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Small Business Specialist Microsoft Office
Server Support Microsoft Office XP
To provide cost-effective network support for small businesses, Progent offers comprehensive computer outsourcing packages that offer small businesses fast access to technical expertise without forcing you to hire, educate, and manage a large full-time IT team. Progent’s IT outsourcing services give you an economical alternative for building a secure and robust system for your favorite Windows office productivity products such as Office XP and Office 2003.
Professionals Email Link Protection
Email Bayesian Analysis Professional
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
IT Services Microsoft Exchange Server 2016 Migration Planning
Exchange Server 2016 Upgrade Technology Consulting
Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Open Now Microsoft Exchange Server 2010 Upgrade Consultant Services
Exchange 2007 to Exchange 2010 Upgrade Professionals
Progent's Microsoft-certified consulting engineers can help you to determine the value of Exchange 2010 for your business and can help you to plan and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick ROI by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying management, and integrating your key communications technologies.
MSCRM Professional
Customer Relationship Management Consulting
Microsoft CRM helps small companies nurture positive client relationships. Built-in Sales and Customer Service components enable employees to share data to help promote sales success and deliver consistent, efficient customer service. Progent can configure the most sensible network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service data.
Dynamics GP Great Plains Accounting Online Help
Dynamics GP Remote Consulting
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to license only the capability you currently need, with the ability to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP support experts can help you install, configure and administer the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier version.
Red Hat Linux Online Troubleshooting
Specialists Red Hat Linux
If your company is producing UNIX or Linux software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how while avoiding the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and in-person assistance when your company needs it, Progent offers an affordable alternative for maintaining an IT system that features high reliability, security, and efficiency. Progent's UNIX/Linux developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, remote and on-premises support and repair, proactive network monitoring, and Help Desk Call Center outsourcing.
CCIE Expert Certified Cisco VPN Computer Engineer
Integration Services Cisco VPN
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a complete range of manageable protection products to help protect your entire information system. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your business objectives.
Best VMware Site Recovery Manager Compliance Engineer
VMware Disaster Recovery Consultants
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent workflow for recovering applications and services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
IT Consultants Fully Redundant Internet Network
Microsoft Windows Server 2008 Clustering Information Technology Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small businesses to reduce system downtime by providing affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore systems, and transparent maintenance. Progent’s business continuity experts can assist you to plan and validate a sensible business continuity plan that aligns with your business goals and budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed data centers.
VMware Cross vCenter NSX Consult
VMware Site Recovery Manager Compliance Consulting Services
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Microsoft Windows 2012 R2 Server Install
Expert Microsoft Certified Maintenance Windows .NET
Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can show you how to plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
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Cisco SIP Trunking Troubleshooting
Cisco CUBE and ISR Routers Online Technical Support
Progent's Cisco CCIE-certified SIP integration consultants can help you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite support to help you to migrate efficiently to a productive unified communications environment that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
wireless IP phones and Aironet APs Online Help
Top Quality Configuration Wi-Fi VoIP phone integration
Progent's Wi-Fi VoIP phone configuration experts can provide remote and onsite support to help you create and manage a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
24-7 Double-Take Availability On-site Support
Double-Take Backup Support and Help
DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize companies a range of cost-effective alternatives for replicating and restoring vital applications including Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business IT systems to achieve a high state of fault tolerance and business continuity readiness at an affordable price.
24-Hour Project Design Tuning Consulting
Project Implementation Services
For advanced project management support, Progent offers the services of veteran information technology professionals with years of background in IT management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise customers adhere to best practices to make sure development or deployment projects are successfully completed on schedule and on budget.
24/7 Dynamics GP App Development Development Firm
After Hours Engineers Business Portal for Dynamics GP
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
Immediate macOS Phone-based Consultants
Emergency Mac Online Technical Support Consultant Services
Progent offers nationwide remote technical support and troubleshooting services for businesses that operate macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's experts offer Mac users a variety of services such as desktop support, migration to the latest version of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Remote network consulting offers maximum return for your IT budget by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security professionals to help with the most challenging system problems.
Office 365 Exchange Online and on-premises Exchange IT Consultant
Microsoft Certified Partner Hybrid Exchange Online and Exchange on-premises On-site Support
Progent can help your business to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.
Network Consultant Windows Server 2019 Windows Defender ATP
Windows Server 2019 Encrypted Networks Consulting Services
Progent's Windows Server 2019 disaster recovery planning experts can help you to design a DR/BC system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
24/7/365 Remote Troubleshooting Work at Home Endpoint Security
Support Outsourcing At Home Workforce Security
Progent can help small and medium-size companies to implement cybersecurity defense solutions and deliver response services needed to support a remote workforce.
Aironet 3600 Access Point Remote Troubleshooting
Aironet Wave 2 AP Remote Troubleshooting
Progent's Cisco certified wireless networking experts can provide affordable online and onsite help for both legacy and modern Wave 2 Aironet wireless APs and Progent can help your business to plan and manage Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet access points.
Microsoft Exchange 2003 Onsite Technical Support
Exchange 2003 Server Upgrading
Progent's certified engineers offer computer support and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Exchange Server include system design, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and full-service IT outsourcing.
Windows Server 2008 Active Directory Engineer
Windows Server 2008 Active Directory Remote Support Services
Microsoft Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and versatility that accelerate output of local, remote, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, troubleshooting, and education services to help you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Live Online Microsoft Access Training
Help Online Microsoft Publisher Training
Progent's webinar training classes offer small companies the affordability, simplicity, and flexibility of online learning plus the proven training techniques of expert teachers who utilize advanced technology to emulate live, interactive classrooms. Progent can provide remote education for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Project: Microsoft Dynamics business accounting and reporting products such as Microsoft Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Exchange admin center Online Troubleshooting
Office 365 IDFix IT Consulting
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other Exchange components to lower capital expense and administrative overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that makes sense for your business needs and budget, carry out an efficient move from your current Exchange system to one that includes Office 365 Exchange Online, train your IT staff and users, and provide as-needed consulting and troubleshooting.
MOM 2000 Case Study
Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate system troubles before they grow to be critical enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class availability, security and performance.
Computer Consultant ASA Firewall with Firepower
Cisco firewall IPS Support and Integration
Progent’s certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security gaps.
ProSight Hosting for Virtual Servers Consultants
ProSight Hosting for Virtual Servers Professionals
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization technologies that allow small companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Computer Consulting CIO
Chief Information Officer Online Help
Progent can provide the part-time or temporary services of a seasoned Chief Information Officer to offer strategic direction to assist your company select and maintain network solutions appropriate for your present needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary CIO services provide economic leverage to companies who want to optimize the benefits from their network investment but who are without the budget or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad range and business software, Progent is in a unique position to provide objective advice along with advanced technical support for developing information solutions that fit the particular requirements of your organization.
Remote Consulting Aironet Wi-Fi Access Point
Aironet 802.11ac AP Support and Help
Progent's Cisco CCIE wireless infrastructure experts offer online or onsite integration and debugging support to help you to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your unique office layout, construction, and expected network traffic.
Lync Server 2013 Edge Server Pool Professional
Lync Server 2013 and Cisco Unified Communications Professionals
Progent's consultants can assist your company to evaluate the value of Lync Server for your environment and can help you to plan and execute a deployment of Lync Server that centralizes the control of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can also assist your company to perform a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the collaborative functions of MS Office applications, and provide training and continuing support for Microsoft Lync Server and other Microsoft platforms.
Cisco VPN Onsite Technical Support
Consultant Cisco Virtual Private Network
Cisco's security and remote connection technology for small businesses represent a full line of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your business goals.
Meraki MR53 Access Point Computer Engineer
24x7 Meraki Outdoor Wi-Fi Access Point Technology Consulting Services
Progent's Meraki Wi-Fi AP experts provide remote and onsite support services to help businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or device.
SQL Server 2019 and Power BI Technology Consulting
SQL Server 2019 Migration Technology Consulting Services
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in system design and integration, application programming, database administration, and cybersecurity.
Data Protection Manager 2016 Backup and Recovery Computer Consultants
Network Consultants Data Protection Manager 2016 and Windows Server 2016
System Center 2016 Data Protection Manager offers near-continuous backup and easy restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for critical workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older release of DPM or from an outdated system, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or provide comprehensive project management services to help you complete your Data Protection Manager 2016 initiative on schedule and within your budget.
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