Progentís Microsoft-certified consultants can assist you to enhance your application servers or workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of migrating to 64-bit computing, design an efficient upgrade process that reduces operational interruptions, and offer inexpensive, professional online help to aid you to configure 64-bit operating systems and application programs on your existing computers.
Progent's certified Forefront TMG and ISA Server 2006 consultants can help you to design, deploy, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your business requires.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
Microsoft Dynamics Customer Relationship Management helps small businesses build positive customer relationships. Integrated Sales and Customer Service components enable employees to share information to help improve sales success and deliver steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer support databases.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, deploy, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially stubborn issues, or full project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent can provide the services of a certified engineer with expertise integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, install, expand, or maintain a telepresence solution that preserves your investment and optimizes the strategic value of your information network. Progent also offers the expertise of infrastructure engineers who can help companies of all sizes to create and troubleshoot a communications network that provides the performance, dependability, security, and expandability you need to accommodate your video conferencing/telepresence environment.
For custom application creation, Progent can supply programming experts to write business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's Computer Helpdesk Outsourcing Services for PC desktop support are intended especially for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Deployment.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent offers support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control IT ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have quick access to Progentís Microsoft Premier network support experts. With Progent's economically priced IT service programs, small and midsize organizations can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks enterprise-class availability, protection, and productivity.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize the full benefits of adding intelligent services into their networks. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure sufficiently robust to handle real-time requirements, scalable to facilitate future growth, safe enough to guard confidential data, and capable of prioritizing and managing traffic flows to streamline system performance. Progent's CCIE certified engineers can help you select and deploy Cisco switches appropriate for your business. Also, Progent's CISSP certified security consultants can help you create a strategic protection plan and set up Cisco switches so they powerfully support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate critical problems uncovered by SCOM 2012.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers without sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies data and processes across your business, interfaces seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.
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Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
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Progentís fault tolerant system experts offer non-stop computing support, disaster recovery services, system load balancing, 24x7 interoffice connectivity, fault-tolerant Internet connection design, high-availability data center support, and other non-stop operations consulting to help your organization integrate a 24x7 environment for strategic applications. Progent has the experience to develop economical, fault-tolerant systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a fully mirrored Internet interface and efficient network load balancing.
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any facet of information system security. Progent can help implement efficient security systems that protect a small business against advanced threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and various clouds.
Progent's Citrix experts can help you to design, install, manage, and support a virtualized Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and maintain a remote datacenter that offers high availability, enhanced protection, and fast recovery.
Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Progentís team of Microsoft and Cisco Premier experts average more than a decade of hands-on professional background, at the forefront of IT service, performing a broad variety of IT projects for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support team. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for applying computer knowledge to solve real-world network problems efficiently.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent's webinar training classes provide small businesses the cost savings, convenience, and flexibility of virtual seminars plus the effective training methods of experienced instructors who utilize sophisticated collaboration software to reproduce live, participatory classes. Progent can provide webinar training for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Dynamics accounting and management products including MS Dynamics GP; as well as other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified consultants can assist you to streamline desktop software update management by providing support for management tools that include System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Progent can help you in any and all phases of your migration to Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the health of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your business.
If your business does not need urgent remote help but expects to require technical services with your network soon, you can save time and expenses and ensure that the right expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent offers affordable remote and on-premises consulting to help organizations to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can show you how to create reports that allow you to analyze your business more effectively, turning uncooked data into useful insights into your business.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your company needs.
SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise information and database applications in environments ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's Cisco-certified CCIE network engineers can assist your company to maintain your current PIX 500 or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Before Progentís MOM-based solution, network issues were approached reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now ward off server issues before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, safety and productivity.
Progent's Cisco CCIE-certified networking experts have extensive experience helping Internet Service Providers to design, deploy, administer, optimize, and debug fault-tolerant, extensible network solutions appropriate for public networks.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Key features of Dynamics GP/Great Plains software include a modular design that lets you license only the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting services that permit you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the ability to integrate data from almost any database or desktop application into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP accounting into a productive business solution.
Progent's Microsoft-Premier SQL Server engineers offer an array of services to assist small and midsize businesses to design, implement, administer, and troubleshoot SQL Server 2008 solutions in order to get the optimum business advantage from this state-of-the-art RDBM platform. Also, Progent can provide assistance with system infrastructure, enterprise-wide protection, and application development to increase the strategic advantage of your SQL Server 2008 network.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and debug their connectivity appliances such as routers, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks.
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and PSTN voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support to help your company to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade.
Progent provides a variety of network support packages for small businesses. These IT outsourcing and network monitoring services are built around the anticipatory problem solving abilities of Microsoft Operations Manager 2007, a state-of-the-art server and system support software platform that monitors the reliability, throughput, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's economically priced network service programs, small companies can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent can provide the temporary assistance of a seasoned Chief Information Officer who can offer a broad perspective to help your company select and support IT solutions to match your present situation and that can serve as a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services provide financial leverage to companies who want to optimize the impact of their network investment but who are unable or hesitant to add another high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all major OS platforms and networking technologies plus a wide selection and application software, Progent is in a unique position to provide objective recommendations along with advanced technical help for creating information systems that match the special needs of your business.
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Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and data. SharePoint Server offers a common spot for your employees or customers to connect to, organize, distribute and interact with relevant data, documents, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Exchange Server 2007 that are in keeping with your business goals.
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Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent offers national remote phone support and consulting services for businesses who operate Apple macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft products. Progent's engineers offer Mac users a range of IT services including desktop assistance, upgrading to the latest version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to Apple's iCloud. Remote IT help offers maximum leverage for your information technology dollar by preserving user efficiency and shortening the hours charged for computer repair services. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help you with the most challenging system problems.
Progent's Apple Mac networking consultants can assist you with a broad array of network foundation issues including system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and supporting a system architecture that is robust, secure, efficient and supportive of your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support organizations who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation sent by every staff member to each customer. The practice of documenting and archiving service records results in more effective support and eliminates a slew of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent can provide cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small companies with mixed- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent has over 10 years of background integrating, and supporting the core components included with Microsoft System Center and can assist your organization to plan, install, support, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist your organization to migrate to the latest edition of Microsoft System Center from an older one or from another datacenter management platform to provide the benefits of best-in-class provisioning, management automation, security, plus infrastructure and critical application availability and performance monitoring.
Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact vital areas including manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange 2013.