Additional Topics of Interest

WatchGuard Fireware Security Contractor
WatchGuard Firebox T-Series Firewall Cybersecurity Firm

Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.

Solaris IT Consulting
Sun Solaris On-site Support

If your business computer system mixes Sun Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to coexist for easy administration, seamless dataflow, high dependability, superior throughput, and strong security. Progent's Solaris and Windows integration assistance services include IT architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, online technical support and repair, on-site technical support, and Helpdesk services.

Urgent IT Consultant Shared Call Center
Co-managed Support Desk Technical Consultant

Progent's Microsoft and Cisco authorized experts offer several service programs to help mid-size and large organizations create a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Services help organizations analyze the various high-quality Help Desk application programs on the market and determine what products might be excessively expensive, lack critical features, or align badly with your company's corporate culture. Progent also provides short-term staffing for companies who want to reinforce their internal Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.

Case Study Microsoft Operations Manager
MOM Case Study

Before Progent's MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to address system troubles before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers are aware that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and productivity.

Hybrid Microsoft 365 solutions IT Consultants
Exchange Online Archiving Remote Support

Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on schedule and within budget.

Microsoft Expert Support and Help Windows 8.1 Training
Microsoft Windows 8.1 Migration Computer Consulting

Microsoft Windows 8.1 is engineered to power computers from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen interface and iconic tile user interface, provide a broad selection of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Windows 8.1 and show you how to gain maximum business advantage from the operating system's various new and enhanced technologies.

Online Support MSP360 B2 Backup Storage
MSP360 Ultimate Backup Outsourcing

Progent's data protection experts can assist you to design, implement and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical computers, works with all leading public clouds, and allows you to build a backup solution with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss resulting from user mistakes, computer errors, ill-intentioned insiders, and malware assaults such as ransomware. To learn more, see ProSight DPS 360 Backup solutions.

VMware NSX Migration Professional
VMware vCloud Director vCD Consult

VMware's NSX virtual network technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

wireless VoIP phones and Meraki APs Onsite Technical Support
Wireless Access Point IT Consultants

Progent's Cisco-certified wireless technology experts can help organizations to deploy, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

Apple iCloud Support and Setup
Largest Technical Support iPad 3

Progent's experts offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, security services, and one-on-one education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud. For business environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.