Progent's webinars offer small companies the affordability, simplicity, and versatility of web-based learning plus the effective training methods of seasoned instructors who utilize advanced collaboration software to simulate live, interactive classrooms. Progent offers online education for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Outlook: Dynamics accounting and management products including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Remote management cards give network administrators full control over a server without the requirement for an on-site visit. Using these server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent has experience with a number of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management tool built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial software in the Dynamics GP family, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you are able to purchase only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP.
Progent's ProSight portfolio of managed services are intended to provide organizations who have minimal in-house IT support staffs with low-cost help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable IT management costs, automation of common management tasks, continual adoption of the latest technology, graceful migration from older technology to current solutions, improved alignment of information technology with strategic goals, guidance from seasoned network consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For computer environments based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
Progent's IT outsourcing packages provide affordable network support for small organizations. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing an on-line business application, outsourcing your network technical services can reduce expenses and minimize risks, permitting network service budgets to grow in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust network foundation for your critical business software based on Microsoft Windows.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough testing and significant experience with network security architecture. ISSAP consultants have in-depth knowledge of access management systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete information technology outsourcing solution that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and reliable data center on a fast, high-availability virtual machine configured and maintained by Progent's network support experts.
Progent's Microsoft-certified professionals average over 10 years of experience providing messaging solutions for customers ranging from small businesses to global corporations. Progent provides economical consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and implement off-site and wireless email access. Progent's Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 desktops running Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Citrix offers a powerful line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix technology and help you design, validate, deploy, troubleshoot, and support Citrix solutions.
Progent's managed services for software/firmware update management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, network appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
For large organizations, Progent can leverage in-house network support staffs by offering world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide on-site consultants and technicians to assist with a site relocation or branch move, or a system designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Progent's Technical Response Center (TRC) provides affordable nationwide after-hours online help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer 24x7 phone help and remote direct network connection to troubleshoot and resolve network problems rapidly and affordably.
Progent's non-stop interoffice connectivity and fault tolerant network infrastructure consultants can help small organizations achieve zero-downtime Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent's CCIE engineers can plan and deploy high-availability Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers economical 24x7 interoffice connectivity.
Progent's certified failover clustering experts can help businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the administration of clustered servers.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis tools by SentinelOne to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete threat progression including protection, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost service packages created to assist your company to identify and resolve a an array of IT network issues before they get big enough to hurt productivity.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to configure, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating complex management activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that require important updates, or resolving performance problems.
Progent's Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's company culture will make you a more capable consultant by enhancing your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the best professional talent for you to operate with, providing an advanced network and communications infrastructure, using specialized software tools to deliver the highest quality of service, and by optimizing proven business structures for finding and keeping customers.
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help organizations of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's Microsoft certified consultants offers offsite and on-premises support expertise to assist you to administer, maintain, and repair PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, remote connectivity, mobile device management, wireless network design, and 24x7 system monitoring.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 including cloud integration, mobile device management, at-home workforce connectivity, security and compliance, automated deployment, and Help Desk Call Center services.
Progent's Linux support experts offer small and mid-size companies and software developers support for managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise offers you a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's webinar training classes offer small companies the affordability, convenience, and versatility of web-based seminars and the effective training techniques of seasoned teachers who employ sophisticated technology to reproduce live, interactive classrooms. Progent offers remote training for key desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Project: Microsoft Dynamics accounting and management solutions such as Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying threats and filtering traffic content based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for businesses in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, high availability, easy connectivity for remote and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or medium companies to migrate to Exchange 2016 or MS Exchange 2013 Server.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's Microsoft Office and Microsoft 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers quick ROI and enables improved business outcomes. Progent can assist you to integrate Office or Microsoft 365 apps with each other and with additional core Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility problems with various versions of Office and offers live online instruction to individuals and teams.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent can help you plan and execute a smooth move to Microsoft Dynamics GP so that you retain your data, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by designing and following a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP/Great Plains.