Additional Topics of Interest

Extended Call Desk Costs Computer Engineer
Shared Service Desk Economics Consulting Services

Progent's Helpdesk outsourcing and co-sourcing services help businesses to reduce costs and enhance productivity.

Windows 2003 Support
Remote Support Windows 2003 Server

Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and support offerings include system design, installation, project management, on-site and remote network support and troubleshooting, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.

Open Now Meraki AP Online Support Services
CCIE Certified wireless IP phones and Aironet APs Remote Troubleshooting

Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

Emergency Windows Emulation for macOS Technical Support Services
Windows Virtual Desktop for Mac Technology Consulting Services

For companies that have a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Windows-only applications on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so that you can use Windows programs locally. Progent's Mac technology support experts can assist your company to maintain these products for running Windows software on your Macs and can in addition help you to evaluate and configure other solutions for Windows PC simulation.

Phone Support Professional
Remote Network Support Specialists

For mid-size businesses looking for network support, Progent offers an array of options such as on-site help, on-line assistance, off-site Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation support, application development, and expert consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert onsite support for solving technical problems rapidly and affordably.

Microsoft T-SQL Development Firm
Microsoft SQL Server Help and Support

SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

Network Service Microsoft Exchange 2016
Fault Tolerant Email Network Providers

Progent's Microsoft-certified consultants average over 10 years of background delivering unified communications support for customers ranging from small businesses to large corporations. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and facilitate off-site and mobile email access. Progent's Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 clients using Outlook and can show you how to configure Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

Cybersecurity Assessment Consulting
Information Risk Assessment Specialist

Progent offers special security packages designed to deliver larger institutions a professional and thorough network security audit from a team of certified security engineers. All Progent's network security assessment packages incorporate a suite of services like network scans from within and from beyond your company security perimeter, professional analysis of results by certified security consultants, creation of a report documenting the results, plus an interactive high-level executive summary and an extensive interactive outbrief for in-house network engineers.

Solaris Online Computer Specialist
Solaris Remote Specialists

Progent provides nationwide online technical support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows products. Online technical support offers maximum return for your information technology budget by protecting user efficiency and limiting the time charged for computer repair services. Advanced online access tools and skilled technicians and consultants allow Progent to solve most network problems without squandering time and money by going to your location. In most of situations your network issues can be remediated by telephone or through a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security specialists to assist you with the most challenging network issues.

24/7/365 64-bit Server Outsourcing
Specialists 64-bit Migration

Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs that you intend to retain plus the latest 64-bit versions of software you plan to run.

Services LockBit ransomware recovery
ransomware removal and recovery Professionals

Progent's experienced ransomware recovery experts can help you to reconstruct a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.