Additional Topics of Interest

24x7 Support Support Services
Immediate Support Services On-site Support

For medium-size businesses who need IT consulting services, Progent can deliver a variety of alternatives including local service, remote support, off-site Call Center, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation support, application programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for fixing technical issues quickly and economically.

Hybrid cloud solutions Consulting
Remote Consultant Services Hybrid cloud

Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that utilize physical IT assets along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

Network Consulting Citrix XenDesktop virtual desktops
desktop and application virtualization Consultant

For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop environment that improves the business value of your IT system; configure XenDesktop technology with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.

Urgent Shared Network Support Help Desk IT Consultant
24/7 Shared Help Desk Ticketing Specialists

Progent provides three essential kinds of Call Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients instant access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to business productivity. Progent's target is to fix and not simply record problems.

SCVMM 2016 Remote Troubleshooting
SCVMM 2016 Rolling Upgrade Online Technical Support

System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

Engineer CISM Security Management
CISM Network Security Test

Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that information security professionals are required to learn. It gives business management the assurance that those who have qualified for their CISM certification possess the experience and capability to provide efficient security management and support consulting.

Urgent Postini Reseller
Antivirus Information Technology Consulting

Email Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Management technology through Progentís E-Mail Guard anti-spam and anti-virus aggregation offering. Progentís certified email security professionals can show you how to devise an email security plan that includes anti-spam and virus defense services and processes.

ISR Routers Remote Support Services
24x7 1800 ISR Router Setup and Support

Cisco has designed a full array of routers including routers designed to deliver the security, performance, and reliability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.

Microsoft Certified Partner Windows Server 2016 Migration Professional
Award Winning Windows Server 2016 Virtual Machine Load Balancing On-site Support

Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Security Assessment Specialist
Consult Network Security Assessment

Progent has created several network security service bundles designed to provide larger corporations an impartial and thorough security evaluation from a team of premier security engineers. All Progent's network security evaluation packages incorporate a collection of services like automated scans from inside and from outside your company firewall, expert analysis of results by accredited security engineers, creation of a report documenting the results, plus a live high-level executive outbrief and a detailed interactive review for internal IT administrators.

Consultant Services Virtual Server Private Cloud Hosting
Engineer Private Cloud Hosting for Virtual Data Centers

Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that gives the highest degree of dependability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting services are based on mature virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.