Progent’s National Support Center provides national remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support engineers provide phone support and remote secure network connection to isolate and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.
Progent has been providing SharePoint support since the first SharePoint product was released more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual jobs related to your SharePoint 2013 migration.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect vital facets of IT such as manageability, availability, compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Progent offers affordable remote and onsite support to assist companies of any size to move all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of online support services to help you to plan, program, pilot test, install, manage, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent offers as-needed support to organizations who need a fast solution to a specific problem related to Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software built on Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individual users or groups.
Medium-size businesses can derive all the benefits of System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified IT support experts. With Progent's affordably priced network service packages, medium-size businesses can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online service. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide mid-size business networks world-class reliability, security and performance.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent can provide affordable online and onsite support to assist companies to move all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a revamped architecture. These improvements affect vital areas including manageability, high availability (HA), security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's UNIX family support experts offer small and mid-size businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with a convenient single source to help you create and manage a secure and robust mixed-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your servers, such as scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support to assist organizations of all sizes to design, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their location or computing device.
Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent offers a variety of cloud migration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent’s Microsoft-expert engineers can help your organization to update your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit desktop computing, plan an affordable migration process that reduces business disruptions, and provide economical, expert remote help to assist your organization to configure 64-bit PC desktop operating systems and application programs on your existing computers.
Remote continuous monitoring, automated alerts, and actionable reports are crucial to preserving the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a level of protection that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost services created to assist your company to identify and resolve a an array of IT network issues before they can hurt your business.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in an environment that gives the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small businesses with mixed- platform environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget.
If your office network mixes Solaris technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your OS platforms to coexist for easy management, seamless dataflow, high dependability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence support offerings include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent’s high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice networking.
To provide economical IT support for small businesses, Progent has developed full-service computer outsourcing plans that give small offices fast access to technical help without requiring you to recruit, train, and maintain a large full-time IT staff. Progent’s IT outsourcing services offer you an economical way for building a protected and robust environment for your favorite Windows business productivity applications including Microsoft Office XP and Office 2003.
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Progent can deliver a variety of low-cost remote and onsite consulting services to help you to install, manage, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent’s fault tolerant system experts provide reliability consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, non-stop Internet architecture design, high-availability data center support, and other high-availability operations consulting to help your small business integrate a 24x7 environment for line-of-business applications. Progent possesses the experience to design economical, high-availability networks by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully redundant Internet interface and intelligent system load balancing.
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; setting up HLB for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Progent's Microsoft certified consultants can assist your company to test Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and stability operating with your applications. Progent's consultants can also show you how to estimate the potential strategic advantages of adopting Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and execute a smooth upgrade to Windows 7 from a previous release of Windows.
With Catalyst switches for small and mid-size companies, Cisco allows organizations to realize the full advantages of adding intelligence into their networks. Cisco's switching product line makes it possible to enable features to make your network infrastructure sufficiently robust to handle time-critical requirements, expandable to support growth, safe enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize network performance. Progent's Cisco certified consultants can help you select and deploy Cisco Catalyst switches appropriate for your business. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic protection plan and set up Cisco Catalyst switches so they help support your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent is seeking a range of full-time workers such as motivated MCSEs; network consultants who have Cisco CCDP or CCIE certification; and consultants for advanced system design with backgrounds in mobile access, wireless networking, non-stop systems, disaster recovery planning, data protection, and server virtualization. We are also looking for desktop support technicians, remote troubleshooting specialists, and CISSP or CISM accredited security consultants. Progent is also hiring veteran managers and administrators who can operate effectively in our high-growth, virtual office model. Progent contracts independent consultants with in-depth knowledge and field experience in high-demand information technology topics outside our main service focus. Our Experts Group employs contractors who offer advice and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular operating systems such as Linux, Apple OS, or Sun, or offer expert skills in technologies such as telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants certified by us cooperate with our full-time engineers to provide end-to-end solutions for small business networks.
Progent's Microsoft-certified consultants can provide advanced support in implementing, operating and debugging all versions of Microsoft Project, Project Server, and Project Online and can deliver a broad range of affordable remote support services following industry best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Support services offered by Progent include solution planning, software configuration and migration, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and support services to assist you to plan, install, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent can also help your organization to design and deploy hybrid environments that combine local and cloud-hosted resources and that deliver seamless connectivity, enhanced security and compliance, unified management, and dependable operation for all your wired and wireless devices.
Progent's Microsoft and Cisco-certified network experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to plan and implement an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast ROI by improving your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications technologies.
Progent can assist your company to design and execute a smooth transition from a Solaris-powered IT system to a network powered by Windows and suited for running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application specialists can help you preserve your data and minimize business discontinuity by designing an effective transition strategy that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of existing infrastructure, transition strategy and testing, Microsoft Exchange migration support, data and application software transition, and server and media transition and consolidation.
Progent can help your business to plan a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall/VPN software and hardware powered by Check Point's security platform to provide an affordable and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a single stop for on-going technical support, maintenance, education, and consulting expertise.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software by making it simpler to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that incorporates policies, processes and IT products to keep your IT network safe.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, administer and troubleshoot firewall environments built around ASA firewalls with Firepower Services.
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent clients who lack adequate in-house resources to configure proper test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises support for legacy and current 802.11ac Aironet Wi-Fi APs and Progent can help you to plan and maintain Wi-Fi environments that include indoor and outdoor/industrial Aironet access points.
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management products and is designed to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for building and installing VMs and VM hosts, implement high-availability scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware ESXi expertise.
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to configure, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support to assist you to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to design and execute a smooth Skype for Business migration.
Progent is one of the most experienced IT consulting firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the benefits of Microsoft Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices printers, network appliances like routers and wireless access points, and Internet-of-Things devices such as alarms and robotics.
For smaller companies, computer security and regulatory compliance can be too complicated to master yet too dangerous to ignore. The world's biggest enterprises have been breached, and the top cloud services have on occasion been taken down. It seems as though there's no place to run. Progent has made it economical for smaller companies to carry out critical IT security tasks effectively by providing the advantage of billable time to the closest minute without any minimum billing for remote support. This means you can have the help of a seasoned information expert to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Emergency CRISC Certified Risk and Information Systems Control Analyst Technology Professional CRISC Technical Support
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent can concentrate on providing hard-to-find skills where Progent faces few competitors. Medium-size businesses who work with familiar freelance service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.
Progent offers small organizations a pair of specially designed security inventory packages that provide, for a preset fee, remotely administered scans of your network security profile which are analyzed by certified information security specialists who interpret the data collected by the scan, deliver objective evaluations of your current security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-class evaluations of your network's vulnerability to attack.
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older change management solution or help you to modify your current SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).
Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can help your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Windows Hyper-V 2016 utilizes key features first designed for and proven on Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, educate your IT management and technical support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business value.
Progent's certified TMG 2010 and ISA Server 2006 consultants can assist you to design, deploy, and manage a configuration of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business needs.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and maintenance services include network planning, installation, project management, on-premises and remote network support and repair, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent’s Shared Help Desk service allows your business to split the load for Help Desk support transparently between your IT team and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast development of a new generation of enterprise-class applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
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Progent is one of the most expert information technology consulting companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the advantages of Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine physical resources as well as public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud integration services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience providing high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with hands-on background and broad knowledge in planning and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT environments powered by the SBS suite of servers and applications.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to help businesses in the fields of IS audit services, information technology administration, systems and architecture lifecycle, IT support, protection of information assets, and business continuity preparedness.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Microsoft Dynamics GP software offers analytics and reporting capabilities that allow you to monitor all business processes, sales and expenses, and market patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a single control mechanism for administering multi-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any aspect of planning, implementing, using and repairing a SCCM solution for local, cloud, or hybrid environments.
Progent's Microsoft certified consultants can provide remote and onsite support expertise to assist your company to manage, support, and repair PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, disaster recovery, remote connectivity, mobile device integration, Wi-Fi network design, and remote network monitoring and alerts.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to assist your organization to plan, configure, administer, tune, and debug wireless networks that utilize Cisco's Meraki access points. Progent can also help you to design and implement hybrid networks that combine on-premises and cloud-hosted services and that provide seamless connectivity, advanced protection, streamlined management, and consistent operation for all your mobile and desktop endpoints.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of skill that IT security managers are required to master. It provides business management the assurance that those who have earned their CISM credential have the experience and knowledge to deliver effective security management and support consulting.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Dynamics GP can help you grow and control your company more efficiently by delivering easy availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains confers major business benefits such as its ability to extend the reach of your company, handle your accounting, automate financial processes, unify processes throughout your company, improve inventory control, increase order accuracy, grow revenue and minimize lead-time, and maximize cash flow. Progent can show you how to configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to make sure you derive the full benefits of your Dynamics GP/Great Plains software.
Progent's CCIE-certified networking experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.