Additional Topics of Interest

Consultant Services Remote Monitoring and Reporting
Network Consultants Microsoft Operations Manager

Medium-size businesses can get all the advantages of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online service. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide medium-size business networks world-class reliability, security and productivity.

Support Services System Center Configuration Manager
Computer Consultants SCCM Reporting

System Center Configuration Manager automates application and device deployment and updating, simplifies compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, allows secure self service, and delivers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.

Troubleshooting Microsoft Exchange 2003 Upgrade
Exchange 2003 Technical Support

Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.

Support WiFi
IT Consultants 802.11ax Migration

Progent’s Wireless Consulting Services offer a fast, economical option for businesses of any size to integrate, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

Specialist Skype for Business and Exchange UM Server
Expert Microsoft Certified Skype for Business high availability Consult

Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications experts can provide remote and onsite support to help you to manage and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.

Immediate ProSight DPS ECHO Backup and Recovery Services IT Consultants
Consultants BDR and Business Continuity Solutions

ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data.

Temporary IT Staff Augmentation Services IT Consultants
On Demand IT Staff Augmentation Services Online Support Services

Progent's temporary IT staffing services enable organizations to meet sudden increases in demand for IT professionals without incurring the expense and delays that come with vetting and hiring experienced technical workers and without increasing your permanent head count.

Consultant OS X Troubleshooting
macOS Online Consulting

Progent provides nationwide online technical support and consulting services for businesses that run Apple Mac networks or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer Apple macOS and Mac OS X clients a variety of IT services such as desktop support, upgrading to the latest edition of Mac OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Online IT help offers maximum leverage for your IT dollar by protecting user efficiency and limiting the hours charged for computer analysis and repair. Advanced online access technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without wasting time and expense by going to your site. In most of situations your network issues can be remediated by telephone or via a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to help you with the most challenging system issues.

Technical Support Services SCVMM 2012 Security and Compliance
SCVMM 2012 Backup and Recovery Configuration

Progent can help businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist you to move from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM ecosystem to make sure you realize the highest possible return on investment.

SCCM 2012 Central Administration Site Support
SCCM 2012 Migration On-site Support

Progent can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM by delivering expertise with related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

Remote Technical Support Android Security
Consultancy ProSight Virtual Machine Security

Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.

Immediate System Center 2016 Orchestrator Online Help
System Center 2016 Operations Manager Remote Technical Support

Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT support programs, small businesses can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class reliability, security, and productivity.

After Hours Lync Server 2013 and Active Directory Consulting
Professionals Lync Server 2013 and SQL Server

Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.