Progentís Disaster Recovery/Business Continuity consultants offer in-depth experience helping small and mid-size organizations to minimize system downtime by offering affordable remote consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and non-disruptive maintenance. Progentís business continuity consultants can assist you to plan and validate an efficient business continuity plan that matches your business goals and IT budget. Progentís disaster recovery specialists can help you to architect, deploy, and support fault-tolerant technologies such as non-stop Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location data centers.
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist businesses of any size to configure and maintain MySQL in a dependable IT environment that provides high levels of speed, expandability, and protection. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.
The Certified Information Systems Auditor credential is an important achievement that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test given by the ISACA professional association. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to assist companies in the fields of information systems audit services, IT enforcement, systems and infrastructure ROI, information technology service delivery, protection of data assets, and business continuity planning.
Progent's Microsoft-certified engineers offer advanced support in implementing, operating and debugging all versions of Project, Project Server, and Project Online and can provide a broad range of affordable online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this powerful platform. Services offered by Progent include solution planning, installation and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training.
Progent's Computer Help Desk Outsourcing Services for PC desktop support are intended specifically for small businesses who need immediate availability of a Help Desk Call Center with expert phone support and full escalation options but who must work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based on proven virtualization architectures that allow small businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Progent's Cisco Wi-Fi VoIP phone configuration experts offer remote and on-premises support to help your organization create and manage a Cisco Wi-Fi IP phone deployment by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services save your company from over-reliance on single independent consultant while giving you affordable and dependable access to high-quality network support. By providing IT support service when you need it, offering specialized expertise for key applications, offering value-added support such as 24x7 network monitoring, and billing only for support you use, Progent offers you an affordable solution for optimizing the profitability of your small office information system. Progent is the intelligent way for small organizations to create and maintain a reliable and secure information network and to benefit from quick access to the experienced support ordinarily restricted to enterprises who are able to support a sizeable internal IT group.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of enterprise-class programs that can give your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Progentís Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a central location for your workers or clients to access, organize, share and manipulate relevant data, documents, and software and to interact with other people. SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the data theyíve created in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can help you to support your existing SharePoint environment or upgrade to the latest release of SharePoint.
Progentís Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around the top shared PSA tool for managing service requests, ticketing, responsibility, progress tracking, and metrics.
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Cisco has designed an extensive array of routers that includes appliances designed to provide the security, bandwidth, and reliability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Progentís Microsoft-certified consultants can assist your organization to enhance your desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit PC desktop processing, design an efficient migration strategy that reduces business disruptions, and offer economical, professional remote support to assist you to install 64-bit PC desktop software and application programs on your current computers.
Progent's Microsoft-certified ISA Server consultants have long experience developing ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, installing, managing and supporting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Cisco Nexus series switches are designed to provide the performance, expandability, uptime, cloud readiness, capacity, security and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to help your business to plan an efficient switch topology, set up test systems to confirm your network design, deploy Nexus switches, create and enforce effective policies, run security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus products. Progent can also assist your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that improves the strategic value of your IT system; integrate XenDesktop software with your servers, user devices, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop efficiently.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Microsoft Office Communications Server provides IM and Real Presence as part of a scalable, world-class package featuring enhanced security, seamless compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and elevated operational efficiencies, enhanced individual output, and stronger intellectual property protection. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer online and onsite configuration support and mediation help for your Office Communications Server environment and can help your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your information network
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can assist businesses of any size to integrate and support MySQL within a reliable network infrastructure that provides advanced performance, scalability, and security. Progent also has experience helping businesses port applications from Oracle to MySQL.
Microsoft Windows Active Directory demands extensive hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are experts in designing, deploying, and maintaining sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your company is considering migrating your main or disaster recovery system to the Herakles data center, Progent can provide a range of budget-friendly consulting services that include colocation migration, system installation and updates, infrastructure improvements, comprehensive project management services, virtual server configuration, remote network monitoring, streamlined network management, application development, business continuity solutions, security assessment, and the support of Progent's Test Lab.
Microsoft Lync 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
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Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed throughout on-premises systems and private and public clouds. Progent's consulting team offers advanced online and onsite expertise to help businesses of all sizes to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from older releases or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent provides national online technical support and consulting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows technology. Remote network consulting offers optimum leverage for your information technology budget by protecting client efficiency and shortening the time charged for computer analysis and repair. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your location. In most of situations your network issues can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the toughest system issues.
Progent's Office Word and Office 365 Word experts offer a broad selection of economical remote consulting services to assist your organization to manage and troubleshoot your existing Microsoft Word environment or help you to move to a current version of Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility problems between different releases of Office Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and remote training classes customized for your special requirements.