For medium-size businesses who need IT consulting services, Progent can deliver a variety of alternatives including local service, remote support, off-site Call Center, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation support, application programming, and professional consultation. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for fixing technical issues quickly and economically.
Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that utilize physical IT assets along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop environment that improves the business value of your IT system; configure XenDesktop technology with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and provide comprehensive remote technical support. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Progent provides three essential kinds of Call Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients instant access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to business productivity. Progent's target is to fix and not simply record problems.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that information security professionals are required to learn. It gives business management the assurance that those who have qualified for their CISM certification possess the experience and capability to provide efficient security management and support consulting.
Email Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Management technology through Progentís E-Mail Guard anti-spam and anti-virus aggregation offering. Progentís certified email security professionals can show you how to devise an email security plan that includes anti-spam and virus defense services and processes.
Cisco has designed a full array of routers including routers designed to deliver the security, performance, and reliability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent has created several network security service bundles designed to provide larger corporations an impartial and thorough security evaluation from a team of premier security engineers. All Progent's network security evaluation packages incorporate a collection of services like automated scans from inside and from outside your company firewall, expert analysis of results by accredited security engineers, creation of a report documenting the results, plus a live high-level executive outbrief and a detailed interactive review for internal IT administrators.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that gives the highest degree of dependability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting services are based on mature virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Progentís Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint offers a common spot for your employees or customers to connect to, manage, share and manipulate relevant information, documents, and applications and to communicate with one another. SharePoint enables faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the data theyíve created in a way that makes data convenient to find, download and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
Remote continuous network monitoring, automated alerts, and actionable reports are crucial to preserving the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM options delivered as low-cost services created to assist your company to detect and resolve a an array of IT network problems before they get big enough to disrupt your business.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Progent offers network support for mid-size businesses who have 100 to 250 network users. The medium size business or work group has traditionally been an underserved part of the market for network support expertise. The overhead and support delivery models of large outside support firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information network whose advanced technology and sophistication are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual office technology and proactive server monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size company with big-company support from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your mid-sized organization or small business is looking for levels of IT help appropriate by a mid-size organization without budgeting enterprise costs, contact Progent.
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Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and support services to assist your organization to design, configure, administer, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to plan and implement hybrid networks that integrate local and cloud-hosted services and that provide easy access, advanced protection, unified management, and consistent performance for all your mobile and desktop devices.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises expertise, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Progentís certified experts offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. Configuration Manager 2007 is Microsoft's new name for the update management solution previously known as SMS Server. Configuration Manager 2007 provides a range of new features to SMS Server 2003 including comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified engineers can help you use SMS 2003 or System Center Configuration Manager effectively for automated operating system and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Windows Server Essentials is an affordable, versatile platform that allows small businesses to make the move from the traditional physical on-premises datacenter to the new hybrid computing paradigm that includes both local and virtualized cloud-based software and infrastructure. Progent's consultants offer cost-effective online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your computing environment. Progent can provide comprehensive project management support so you can design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, technical support, and customized training.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer AD implementation. Both options also provide the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include easier management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and troubleshooting services to help your organization to design, configure, manage, optimize, and repair wireless deployments that utilize Cisco's Meraki access points. Progent can also help your organization to design and deploy hybrid networks that combine local and cloud-based resources and that provide easy access, enhanced protection, streamlined management, and consistent performance for all your wired and wireless endpoints.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are up to 300km away from one another. Progent's team of seasoned network consultants can assist you to design, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery solution to verify adherence with industry standards and regulatory requirements.
Remote server management cards offer IT administrators full control of a server without the requirement for an on-site presence. Using these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a high-availability company network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
MS Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring enhanced protection, transparent compatibility with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved operational efficiencies, enhanced worker output, and stronger IP protection. Microsoft Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide online and onsite support and mediation help for your Office Communications Server environment and can assist you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your IT system
Progent can assist you with every aspect of Microsoft Azure migration including needs definition, readiness evaluation, system design, pilot testing, deployment, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to set up and debug firewalls and VPN tunnels so your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based resources.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you design reports that let you track your business more thoroughly, turning uncooked information into useful understanding of your business.
Progent's Check Point Software firewall experts can show you how to design, integrate, and manage firewall environments built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support legacy Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
Progent can deliver a broad range of affordable services to help your business to install, configure, repair, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote help for single computers or notebooks or help you to plan and carry out a large-scale rollout of new or revised operating system software and applications. Progent can also provide consultants and technical workers to assist you to prepare for and implement a site move or consolidation organized to cause the least possible interruption to your business.
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that need IT service with the flexibility associated with with small organizations but which offers effective client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can provide a wide array of on-premises and remote network consulting services and system architecture expertise.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the business case for migrating to SQL Server 2019 and can provide rapid online or onsite contact with consulting experts in solution planning and integration, software development, SQL Server management, and network security.
Progentís Microsoft-certified engineers can help your organization to update your application servers or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, plan an efficient upgrade strategy that minimizes business interruptions, and deliver economical, professional online help to aid your organization to configure 64-bit operating systems and application software on your existing computers.
If your company network mixes Linux technology with Microsoft Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for easy administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's UNIX/Linux and Windows integration assistance offerings feature network architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, on-site technical support, and Contact Center support.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of cutting-edge enterprise-class programs that can provide your company a significant competitive edge. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.