Excellent IT Service Takes Teamwork: Progent's Management Team
Progent's management team includes industry veterans with decades of experience providing network consulting, technical support, and strategic IT planning to organizations ranging from startups to global enterprises. Great service requires great people, and Progent is proud to have assembled a management team able to provide businesses with the best service value in the industry.

Progent Founder and President Les KentLes Kent, Founder and President

Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. During this time he has demonstrated a talent for developing complex computer and network based technical solutions while working as a system architect, software developer, project manager, implementation expert and troubleshooter. Prior to starting Progent, Les was most recently the President of Allin Corporation, a Pittsburgh-based, publicly-traded technology integration company with over 150 employees and offices in four states. As a technical editor of InfoWorld magazine and a member of the magazine's Review Board from 1991 to 1995, Les published 34 reviews and technology articles. Les developed the interactive television systems used in hundreds of hotels worldwide, including the Las Vegas MGM Grand, at the time the world's largest hotel. Les was the technical architect for the application that won Microsoft's "Best Application of the Year Award" in 1996. In 1988 Les designed and developed a real-time multi-tasking operating system deployed worldwide by Siemens AG, Germany, for industrial control systems.

Progent VP Sales Tony CiangiaruloTony Ciangiarulo, VP Sales

Tony Ciangiarulo has worked in the IT industry for two decades in a variety of positions including technical training, project management, IT consulting, engineering management, sales, and sales management. Immediately prior joining Progent, Tony was VP of Sales and Services for a technology integration firm and prior to this he delivered technical services for a publicly-traded IT integration company based in Pittsburgh. In the course of Tony's career he has gone from hands-on engineer to his current role in sales and management, and during that time he has earned information technology credentials that include Microsoft Certified Trainer (MCT), Microsoft Certified Solutions Expert (MCSE), and Citrix Certified Instructor (CCI). Tony's combination of technical expertise and business savvy embodies Progent's commitment to providing our clients with IT solutions that significantly increase the business value of their information networks.

Progent VP Consulting Services Tom AndersonTom Anderson, VP Consulting Services

Tom Anderson has over 25 years of experience in the computer industry and has set up and managed IT support organizations for global enterprises. Tom has worked with companies of all sizes to develop comprehensive growth strategies aimed at maximizing the business value of information networks. Tom has developed business plans and technology road maps for numerous startups, and he has also consulted with Fortune 500 companies to develop long-term IT strategies and disaster recovery/business continuity plans. Tom has extensive experience with key technologies ranging from ERP and CRM applications to virtualization and fault-tolerant infrastructure and understands the "big picture": how to leverage computer technology to deliver better business outcomes. Tom's rare combination of business sense, technical know-how, and people skills makes him the ideal person to sharpen the focus of Progent's consulting experts on delivering best-of-breed business solutions.

Progent VP of Finance Beverly KatzBeverly Katz, VP of Finance

Beverly Katz has over 30 years of bookkeeping/accounting experience, including 15 years in the position of Controller. She has worked for non-profit organizations, public and privately owned companies, as well as the military. She assisted 29 California counties with conference budgets, including accurate contract files for each, bookkeeping for over 100 projects, and managed all financial responsibility for two corporations at one time. She has set up company policies and procedures, monthly financial reports, company-wide budgets, audits, cost and expense control, staff management, weekly payroll, responsible for multiple bank accounts, all phases of General Ledger, Chart of Accounts, AP, AR, retirement and HSA accounts, employee health coverage and benefits, Human Resources, personnel files, company insurance, and worked closely with DMV and Preferred Alliance drug programs. Beverly's combination of broad task-relevant expertise, a strong work ethic, team-player and communication skills along with her dedication and commitment personifies the qualities that allow Progent's financial structure and support to run with precision.



An index of content::

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  • Microsoft Certified Partner Exchange 2000 Server Upgrade Troubleshooting
    Integration Support Exchange 2000 Server Upgrade

    Progent is among the most experienced network consulting firms for designing email solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent offers access to a veteran consultant with years of experience installing, maintaining, and upgrading telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support team, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the business value of your video conferencing ecosystem.

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    Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of real-world professional background, at the front lines of network service, executing a wide range of IT tasks for a large array of businesses. Each Progent support professional shares a proven set of individual best practices that are combined into company-wide leading practices standards that Progent instills in its support team. This guarantees that you get not only expert IT capability, but also a support engineer with proven approaches for applying computer knowledge to fix actual IT problems quickly.

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    Outsourcing Exchange 2019 Hybrid Deployment

    Progent can help you in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

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  • Polycom OTX Telepresence Consult
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    Progent offers the support of a certified engineer with an extensive background integrating products from the major video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can assist you to design, install, expand, or maintain a telepresence solution that protects your investment and optimizes the business value of your information network. Progent also offers the expertise of infrastructure engineers who can assist businesses of any size to create and troubleshoot a communications network that delivers the speed, reliability, security, and scalability you need to accommodate your telepresence solution.

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  • Top Exchange 2013 Disk Availability Group Specialist Microsoft Expert Support and Setup Exchange 2013 In-Place Hold
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    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point consultants can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.

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    Progent can assist small and mid-size businesses to implement VoIP solutions to give their telecommuters the advantage of virtual extensions of the corporate phone network.

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  • Dynamics GP Modifier Consultants
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    Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you track your business more thoroughly, turning uncooked information into useful insights into your business.

  • Work at Home Employees Consulting Experts - Wilmington - IP Voice Systems Consulting Experts Wilmington, DE, US Wilmington Telecommuters IP Voice Solutions Consulting Services
  • Progent's Management Team Security Consultants
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  • CCDP Certified Jabber Contact Search Consulting Services
    CCIE Expert Certified Jabber and SIP gateway Consultant Services

    Progent's Jabber consultants can provide online or onsite support to assist businesses of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for the products, technologies and services that make up creating a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.


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