About Progent
Progent's Management Team
Excellent IT Service Takes Teamwork: Progent's Management Team
Progent's management team includes industry veterans with decades of experience providing network consulting, technical support, and strategic IT planning to organizations ranging from startups to global enterprises. Great service requires great people, and Progent is proud to have assembled a management team able to provide businesses with the best service value in the industry.
Les Kent, Founder and President
Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. During this time he has demonstrated a talent for developing complex computer and network based technical solutions while working as a system architect, software developer, project manager, implementation expert and troubleshooter. Prior to starting Progent, Les was most recently the President of Allin Corporation, a Pittsburgh-based, publicly-traded technology integration company with over 150 employees and offices in four states. As a technical editor of InfoWorld magazine and a member of the magazine's Review Board from 1991 to 1995, Les published 34 reviews and technology articles. Les developed the interactive television systems used in hundreds of hotels worldwide, including the Las Vegas MGM Grand, at the time the world's largest hotel. Les was the technical architect for the application that won Microsoft's "Best Application of the Year Award" in 1996. In 1988 Les designed and developed a real-time multi-tasking operating system deployed worldwide by Siemens AG, Germany, for industrial control systems.
Tony Ciangiarulo, VP Sales
Tony Ciangiarulo has worked in the IT industry for two decades in a variety of positions including technical training, project management, IT consulting, engineering management, sales, and sales management. Immediately prior joining Progent, Tony was VP of Sales and Services for a technology integration firm and prior to this he delivered technical services for a publicly-traded IT integration company based in Pittsburgh. In the course of Tony's career he has gone from hands-on engineer to his current role in sales and management, and during that time he has earned information technology credentials that include Microsoft Certified Trainer (MCT), Microsoft Certified Solutions Expert (MCSE), and Citrix Certified Instructor (CCI). Tony's combination of technical expertise and business savvy embodies Progent's commitment to providing our clients with IT solutions that significantly increase the business value of their information networks.
Tom Anderson, VP Consulting Services
Tom Anderson has over 25 years of experience in the computer industry and has set up and managed IT support organizations for global enterprises. Tom has worked with companies of all sizes to develop comprehensive growth strategies aimed at maximizing the business value of information networks. Tom has developed business plans and technology road maps for numerous startups, and he has also consulted with Fortune 500 companies to develop long-term IT strategies and disaster recovery/business continuity plans. Tom has extensive experience with key technologies ranging from ERP and CRM applications to virtualization and fault-tolerant infrastructure and understands the "big picture": how to leverage computer technology to deliver better business outcomes. Tom's rare combination of business sense, technical know-how, and people skills makes him the ideal person to sharpen the focus of Progent's consulting experts on delivering best-of-breed business solutions.
Beverly Katz, VP of Finance
Beverly Katz has over 30 years of bookkeeping/accounting experience, including 15 years in the position of Controller. She has worked for non-profit organizations, public and privately owned companies, as well as the military. She assisted 29 California counties with conference budgets, including accurate contract files for each, bookkeeping for over 100 projects, and managed all financial responsibility for two corporations at one time. She has set up company policies and procedures, monthly financial reports, company-wide budgets, audits, cost and expense control, staff management, weekly payroll, responsible for multiple bank accounts, all phases of General Ledger, Chart of Accounts, AP, AR, retirement and HSA accounts, employee health coverage and benefits, Human Resources, personnel files, company insurance, and worked closely with DMV and Preferred Alliance drug programs. Beverly's combination of broad task-relevant expertise, a strong work ethic, team-player and communication skills along with her dedication and commitment personifies the qualities that allow Progent's financial structure and support to run with precision.
An index of content::
24 Hour Training Router
Windows Training
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Medium-size companies who utilize trusted independent consultants or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more robust, protected, and productive.
UNIX Security Firms
UNIX Firewall Configuration
If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can help your whole enterprise in a wide array of security areas such as security administration procedures, security design and models, connection control products and methodology, applications development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM and ISSAP stipulate the basic competencies and international standards of knowledge that network security managers are expected to master. These accreditations offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to offer world-class security management and consulting help.
iPhone VPN Online Help
iPhone Active Directory IT Consulting
Progent can provide cost-effective remote assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your computing model. Progent also offers remote or onsite training to show you how to manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your information system.
Small Office Design Firm
Small Office installation and Administration
Progent is a leading innovator in economically delivering world-class network support to small companies. Progent's achievement in handling the IT service requirements of the chronically underserved small company market is the combined result of major technical and process innovations that have eliminated a great deal of the conventional costs out of managing IT support, added unmatched technical expertise into the support mechanism, and dramatically accelerated the repair process.
24-Hour Microsoft Exchange Upgrade Network Consulting
Computer Consulting Microsoft Exchange 2003
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Networking Consultancy Services Microsoft Certified Partner
Certified Microsoft Partner Design Firm
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete technical solutions for your information system.
BlackBerry Smartphone Consulting
Engineer BlackBerry BPS
Progent can provide the services of BlackBerry-certified experts who can assist small organizations to plan, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven online service delivery model, offers small businesses an efficient option for incorporating BlackBerry technology productively into their information system.
Private Cloud Services Technology Professional
Private Cloud Virtual Datacenter Hosting Consultancy
Progent’s private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progent’s private cloud hosting service to eliminate large investments in the acquisition, upkeep, and management of network hardware and data center facilities while achieving the highest levels of network reliability and security.
Juniper SRX Firewall Security Firms
24x7 Juniper SRX100 Router Network Consultants
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft SCVMM 2016 and Operations Manager On-site Support
SCVMM 2016 Virtual Switch Help and Support
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate smoothly from older releases of VMM, design workflows for creating and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.
Cisco Unified SIP Proxy Remote Support Services
Cisco CUBE and SIP Trunks IT Consultants
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to design, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or on-premises expertise to help you to migrate efficiently to a productive communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.
On-site Technical Support SCCM Azure Integration
SCCM Reporting Remote Support
Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, allows secure end-user self service, and offers a common control mechanism for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, installing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
SRST Network Engineer
Cisco VoIP Phones and CUBE Specialists
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
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