Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on time and on budget.
Progent's Cisco CCIE wireless network infrastructure experts offer remote or onsite integration and troubleshooting services to assist you to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless access points to work with your specific workplace design, construction, and expected workloads.
Progent’s professionals provide expertise in multiple disciplines relevant to mobile connectivity such as system architecture, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your company time and money by using their wireless background to show you how to select and configure wireless connectivity technologies that make sense for your company. Progent can also tune your IT architecture so that mobile handhelds perform better.
If your company does not require urgent online support but you think you will need technical services with your network soon, you can save time and money and ensure that the right expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
SQL Server 2014 includes major enhancements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as planning, deployment, management, remediation, and application development expertise to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Microsoft Certified Professional Jobs Available Job MCSE
Progent is looking for a variety of on-staff workers such as motivated Microsoft Certified Systems Engineers; system consultants with Cisco CCNP or CCIE credentials; and consultants for advanced system design with backgrounds in mobile access, wireless integration, high-availability environments, business continuity solutions, data preservation, and virtual servers. Progent is also hiring workstation support experts, remote troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also looking for experienced managers and administrators able to operate effectively in Progent's dynamic, virtual office environment. Progent works with freelance professionals who have in-depth knowledge and field experience in important IT areas beyond Progent's primary technical concentration. Progent's Experts Team includes freelance consultants who offer consulting and programming services for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert help in technologies such as telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance contractors certified by us cooperate with our in-house engineers to deliver end-to-end IT services for small business networks.
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2003 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
This page contains the latest updates on security threats, fixes, and leading practices. Contact Progent if you need help defending your network against the latest cybersecurity threats.
Nexus series switches are intended to provide the speed, scale, uptime, virtualization support, density, security and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite support expertise to assist you to create an optimal network topology, build test environments to validate your network design, install and configure Nexus switches, create and enforce appropriate policies, run security and compliance assessments, set up advanced monitoring, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant features incorporated into Cisco's Nexus family of switches. Progent can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
Progent's Ekahau-certified Wi-Fi consultants can help you to design, install, optimize, manage and debug a Wi-Fi solution optimized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
Progent's expert application designers and programmers can assist your business to create customizations to Microsoft Dynamics GP/Great Plains that support the special needs of your organization while retaining the advantages of Windows integration. Progent can also provide expertise with a selection of software development tools that can be utilized to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Microsoft Dynamics GP can help you grow and control your company better by offering easy access to decision-driving data and a fast return on investment. Microsoft Dynamics GP offers major productivity benefits such as its ability to extend the presence of your company, manage your accounting, automate financial operations, standardize procedures across your business, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to make sure you derive the full advantages of your Dynamics GP software.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Progent's Sun Solaris platform support services offer small businesses and developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you create and manage a protected and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Cisco CCIE Wi-Fi network experts can provide online or on-premises configuration and troubleshooting services to help you to plan, configure, update, optimize, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless access points to work with your specific workplace layout, construction, and anticipated network traffic.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
Progent offers the support of certified consultants and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified data security consultants to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts and information workers, lessening the complexity of creating, integrating, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent's Windows 11 consultants can provide an array of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker access, security and compliance, centralized provisioning, and Help Desk support services.
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent can concentrate on providing high-value skills where Progent has little competition. Mid-size businesses who utilize trusted freelance service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more reliable, secure, and productive.
Dynamics GP 2010 software is a full-featured business management solution that unifies data and operations across your company, communicates easily with other applications, and brings together workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Cisco's security and offsite access technology for small to mid-size companies offer a full range of easy-to-administer security products to let you safeguard your entire information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your business goals.
Progent offers nationwide remote technical support and troubleshooting services for companies that operate Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's consultants can provide macOS and OS X clients a variety of services such as desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting offers optimum leverage for your IT budget by extending user efficiency and limiting the hours billed for computer repair services. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of telephone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISA certified security specialists to help you with the toughest system issues.
Progent can assist small and mid-size companies to implement VoIP technology to give their at-home employees the advantage of transparent access to the company phone network.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, create test programs and migration strategies, integrate Windows Server 2008 with your IT environment and applications, train your IT personnel how to run enhanced administration utilities, and provide ongoing consulting and tech support via low-cost options including Help Desk service and online technical support.
If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISA and CISM-certified security specialists can assist your whole organization in a broad range of security topics including security administration practices, security architecture and strategies, access control systems and methodology, applications development security, operations security, physical security, communications, infrastructure and web security, and workplace recovery preparedness. CISA and CISM stipulate the core competencies and worldwide standards of performance that network security managers are expected to master. These accreditations offer IT management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to deliver effective security management and consulting help.
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's servers in a solution that gives the highest degree of availability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting services are built on proven virtualization platforms that allow small companies with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Progent’s IT outsourcing services provide affordable computer consulting for small companies. Whether it involves planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating a web-based business solution, outsourcing your network technical services can contain expenses and eliminate risks, allowing IT service expenses to grow in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and highly available network foundation for your vital applications based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent's work environment will make you a more capable consulting professional by enhancing your technical skills and boosting the loyalty of your clients. Progent delivers this promise by attracting the best professional talent for you to work with, providing an advanced system architecture, running custom software tools to deliver the highest level of service, and by optimizing proven business models for finding and maintaining clients.
Progent's pricing model is to charge for remote support and on-premises help per minute. Consequently, you are invoiced only for received support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no retainer for services delivered during regular working hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large invoices for fast repairs so you will not be tempted to allow less critical problems to fester.
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote support and management services for Exchange 2013.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to create and execute a complete security plan that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single source for continuing technical help, administration, training, and security consulting.
Progent's Linux consulting experts provide small businesses and developers help with managing and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent offers one-on-one training customized for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X application software.
Progent’s certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced protection, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security holes.
Progent provides several basic kinds of Help Desk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers convenient access to a dependable technical resource with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's target is to resolve and not simply record problems.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your business.
Progent practices information transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent has few competitors. Medium-size companies who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and productive.
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by reducing the impact of RF congestion, improving Wi-Fi availability with fast failover, and hardening data security by detecting threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness experts. Progent can also help you to plan and execute a migration to the Flexential data center by providing services like planning solution configuration, specifying hardware components, system configuration and validation, troubleshooting, setting up remote network management, and training your IT support team.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the security and administration of company email by offering continually updated spam and virus filtering, policy administration, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outgoing email testing to let you fix your e-mail environment and define and enforce company email policy.
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed web gateway that delivers a single-server solution for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist you to plan and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
If you are producing UNIX-based applications in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site assistance when your business needs it, Progent represents an economical alternative for maintaining an information system that features high dependability, security, and performance. Progent's developer support services include full-service it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, proactive network monitoring services, and Contact Center outsourcing.
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 requires a computer consultant with hands-on experience designing and integrating seamless, end-to-end business technology environments. Progent's SBS Server consultants have an average of more than 10 years of background supporting computer systems based on Microsoft platforms. This expertise ensures you success in deploying, administering, and maintaining IT environments that incorporate the Small Business Server suite of servers and productivity software.
If your business runs a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a wide array of security topics including security administration procedures, security design and models, access management products and methodology, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISA and CISM stipulate the basic skills and international standards of knowledge that network security professionals are required to possess. These certification give IT management the assurance that those who have earned their CISM or ISSAP certification have the experience and theory to deliver world-class security management and engineering services.
Progent provides nationwide remote technical support and consulting services for companies that run Apple Mac OS X environments or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's experts can provide macOS and Mac OS X users a variety of IT services such as desktop support, migration to the latest version of OS X from earlier editions of Apple macOS and OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote technical support offers maximum return for your IT dollar by protecting client productivity and limiting the time charged for computer analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to solve most IT problems without squandering time and money by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to help you with the toughest network issues.
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and data. SharePoint offers a common location for your employees or clients to connect to, manage, distribute and interact with useful information, documents, and applications and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, clients, teams and projects with the information they’ve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint solution or upgrade to the current release of SharePoint.
Progent's Linux support experts provide small and mid-size companies and software developers assistance with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
The Progent Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack adequate internal resources to configure effective test environments, the lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.
Progent’s Microsoft-expert consultants can assist your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of migrating to 64-bit desktop computing, design an affordable migration process that reduces business interruptions, and deliver economical, professional online support to aid you to install 64-bit desktop operating systems and application software on your current computers.
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
In performing IT tasks for enterprise customers, Progent uses a phased approach based on defined milestones so as to achieve financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design adjustments, and expert implementation. All phases are documented to make available a comprehensive summary of IT services performed and to assist in downstream network support.
Progent's Citrix-certified experts can assist you to plan, deploy, administer, and troubleshoot a virtual application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and support a remote datacenter that features high uptime, enhanced security, and fast recovery.
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financials, inventory, operations, capacity planning, purchasing, sales, supply chain management, and business reporting. Progent's Dynamics 365 Business Central experts can help company to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-hosted, local, or hybrid deployment.
Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX 500 or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent’s Microsoft-certified engineers can help your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit computing, plan an affordable migration process that reduces business disruptions, and offer economical, expert online support to assist you to install 64-bit operating systems and application programs on your existing hardware.
If you want to revamp your corporate web site, create internal webs for purposes such as human resources or employee training, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also show you how to build and manage a safe, robust server and communications network, including remote and wireless access, to support your web tools.
Progent's Solaris family support experts provide small companies and developers assistance with managing and maintaining Sun Solaris systems that operate with Microsoft-powered technology. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you an easy single source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
If you are an information technology consultant with system support expertise, joining Progent and working for Progent's clients will expand your skills via collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's focus on offering network expertise and computer help to small and midsize companies will give you the chance to consult in depth with decision makers and add significantly to the growth of exciting companies. In addition, Our virtual office environment offers state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with fast fixes when you troubleshoot mission-critical problems.
For help creating, enhancing, or repairing applications for Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database architects, and project managers can help ensure you get the job completed on schedule and within your budget. Progent's seasoned application programmers offer affordable and expert online help for jobs as small as creating VBA macros for Office Excel or as challenging as rolling out mission-critical RDBMS applications based on SQL Server or Oracle.
Progent's network engineers can help your company to automate desktop change and update deployment by delivering support for management platforms like System Center Configuration Manager, SMS 2003, and WSUS.
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network consulting experts. With Progent's affordably priced network support packages, mid-size organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager to offer small and midsize company networks world-class reliability, security and performance.
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.