Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
For small and midsize organizations, computer security and information assurance and regulatory compliance is excessively complicated to master yet too dangerous to overlook. The world's biggest institutions have been breached, and the leading cloud service providers have occasionally been taken down. It looks as though there's no place to hide. Progent has made it affordable for smaller businesses to implement vital IT security projects effectively by offering the benefit of billed time to the nearest minute with no minimum charge for remote help. This means you can have access to a world-class information consultant to provide just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Progent can provide quick access to the expertise of seasoned Wi-Fi specialists who can help you to determine the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, install, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi wireless APs for optimal coverage and throughput.
Even if your company has a small network support group and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your vital network applications and servers up and running.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or local service firms who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation transmitted by each consultant to every client. The discipline of documenting and archiving support records results in more efficient support and eliminates a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent offers one-on-one education designed for people who want to broaden their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online training for Mac applications.
Altaro VM Backup offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, support for Windows Server CSV and for VMware vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure self service, and offers a common point of control for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's IT outsourcing support offerings for small companies include designing Windows XP, Microsoft .NET Server, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, fixing chronic integration issues, and producing a comprehensive security strategy. Progent can show you how to maximize network availability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can help with needs definition, resource inventory, BOM development, sourcing qualification, purchasing logistics, and full documentation. Progent's IT outsourcing help also includes education for office productivity software such as Office XP.
Progent's wireless site survey services make it easy to plan, install and debug a Wi-Fi network customized for your facilities, offering you a WLAN that has the reception, speed, capacity, Quality of Service, security, and hand-off capability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for confirming, optimizing, and debugging a functioning wireless LAN.
For large businesses, Progent can supplement in-house IT groups by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a seamless local supplement of enterprise network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project planning, and world-class support for multiple location office environments based on Enterprise Windows 2000. Progent can offer on-site consultants and technicians to assist with a campus relocation or branch move, or a system architect to help with setting up or utilizing an Internet Data Center or co-location site.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of availability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's certified ISA Server consultants have broad experience developing Microsoft-based security solutions for information systems with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
Progent's consultants can help you with any aspect of Microsoft Azure migration such as needs analysis, prerequisites assessment, solution architecture, pilot testing, deployment, automated administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to set up and troubleshoot firewall appliances and VPN tunnels so your users can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure resources.
Application Publishing with ISA Server 2006 provides greater control over intranet resources while enabling enhanced efficiency by making these resources accessible to authorized remote or mobile users. ISA Server 2006 helps protect corporate applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server on your system so that your company benefits from a highly functional and affordable balance of security, convenience, and performance.
Progent offers the support of a certified engineer with expertise deploying technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or maintain a telepresence environment that preserves your current investment and maximizes the business value of your information network. Progent can also provide the services of infrastructure consultants who can assist companies of any size to create and troubleshoot a communications network that provides the speed, dependability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, lessening the difficulty of creating, integrating, administering, and accessing enterprise information and database applications in environments ranging from mobile devices to enterprise data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent applies no initialization charge and asks no retainer for services provided during regular working hours. Progent's one-minute granularity eliminates large invoices for quick solutions so you won't be forced to allow less critical problems to stay unaddressed.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to assist you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
System Center 2016 Operations Manager is designed to ensure consistent performance and dependable uptime for key applications by offering unified, mixed-platform tracking of physical and virtual resources deployed throughout on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to assist businesses of all sizes to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, optimize and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that require important updates, or resolving performance problems.
Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening data security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
Progent can help you design, deploy, manage, monitor, and repair an efficient Wireless LAN infrastructure, select sensible products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough wireless system security plan that is well integrated with the security strategy for your overall corporate network.
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
SQL Server 2008 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and accessing company data and analytical programs on platforms ranging from handheld devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and significant work with information security architecture. ISSAP security experts possess comprehensive understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of architecture security.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications which you want to keep plus the new 64-bit editions of software you plan to install.
Our Experts Team provides consulting in important areas such as Apple OS networking and applications; Support for Linux-based, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project logistics outsourcing; Custom program development and integration; Web, eCommerce, EDI, and customer portal development and deployment; DBM support and efficiency help; Business information consulting; and Telecom systems consulting.
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their networking hardware such as switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance issues.
Windows Server 2008 is an important step forward in making IT networks more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better environment for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, temporary staffing, network monitoring, and security engineering expertise.
Progent's certified professionals offer technical support and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange 2003 Server include system design, installation, project management, local and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class reliability and an unmatched degree of vendor independence.
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Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent's team of expert software programmers, relational database designers, and project management consultants can help large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database architects and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other applications like Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can help businesses to create, expand, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as system design, deployment, administration, remediation, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Progent can help you to understand the many subscription plans available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud-based products and services.
Progent's Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, share and manipulate relevant information, documents, and applications and to interact with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services join employees, customers, teams and projects with the data they've created in a manner that makes data convenient to find, retrieve and re-use.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's Linux support services offer small and mid-size businesses and software developers support for managing and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you build and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent offers the part-time or temporary assistance of a veteran CIO to offer a broad perspective to assist your company select and support IT solutions to match your current needs and that can serve as a solid foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer financial leverage to organizations who want to optimize the impact of their IT expenditures but who are without the budget or hesitant to add one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading operating systems and networking technologies plus a broad range and application software, Progent is in a unique position to offer objective advice as well as advanced technical support for building and maintaining IT solutions that match the special needs of your organization.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.