Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security solution that spans your on-premises and cloud assets and guards all users anywhere with any device.
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective online consulting services based on proven best practices to assist organizations of all sizes to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and customized webinar training classes.
Microsoft Windows Server Update Services allows network administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT personnel can completely and easily manage the installation of patches that are published via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance bottlenecks.
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to expand with your growing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's comprehensive line of products aimed at preventing information theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent's proven ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Manager services via Progent's E-Mail Guard anti-spam and virus protection service program. Progent's certified e-mail protection consultants can show you how to create an email protection plan that incorporates spam filtering and anti-virus products and policies.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Network monitoring commonly entails tracking a network's resource utilization in order to uncover data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux and can be deployed to observe multi-OS environments where Linux and Windows operate together. Progent's system support engineers can help you use both these tools to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and developers assistance with administering and servicing UNIX and Linux networks that work with Microsoft-based products.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of vital assets.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless APs, tuning wireless throughput by limiting the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and hardening security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller solutions.
ProSight Reporting is a growing family of in-depth reporting plug-ins created to work with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring services quickly following a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also supports transparent testing for site recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and manage a disaster recovery system powered by VMware SRM.
Progent's private cloud hosting service enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent's private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and management of computer equipment and data center facilities while benefiting the highest levels of network availability and physical security.
Progent has two decades of background assisting small and mid-size businesses to design, deploy, tune, manage, and debug IT networks that incorporate teleworkers.
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to design, integrate, manage and repair a BDR solution built on Barracuda Backup.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical assets.
Progent offers the part-time or temporary assistance of a seasoned CIO who can provide strategic direction to help you pick and maintain IT solutions to match your current situation and that can serve as a solid foundation for your growth. Progent's part-time CIO consulting services provide economic advantages to companies trying to maximize the impact of their network expenditures but who are unable or unwilling to take on another high-level position to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a wide range and application software, Progent is in a unique position to offer unbiased advice as well as advanced technical support for creating IT systems that fit the particular requirements of your organization.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT support programs, small organizations can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and productivity.
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory control, operations, project management, purchasing, sales, supply chain, and advanced reporting. Progent's Dynamics Business Central experts can help you to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-based, on-premises, or hybrid deployment model.
Progent can assist businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
The sophistication and integration demands of Microsoft Windows Servers requires a network consulting team with practical expertise and broad knowledge in designing and integrating cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent's IT services can assist you with planning, installing, administering, and supporting Windows Server solutions that increase the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent can provide expert support for every step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project planning, specification of all new software licenses and equipment needed, suggested vendor sourcing, pilot verification at customer site or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for client's IT group and end users.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business more complete support for your IT network.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications rapidly and affordably.
GIAC was established in 1999 to validate the skill of information technology security experts. GIAC certifications are recognized by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for any of the network security services addressed under GIAC certification including auditing infrastructure vulnerability, incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable remote and onsite support to help organizations of all sizes to create and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support consulting services that deliver optimum business value. Progent's consultants can help with any aspect of CUCM support and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data.
Progent's Cisco certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's consultants can help you to design and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across on-premises and cloud resources.
Our Experts Group provides consulting in important technologies including Macintosh networking and applications; Support for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical program help; CIO, management information analyst, and project management services; Special program development and deployment; Web, electronic business, EDI, and customer portal design and integration; SQL management and performance consulting; Business information expertise; and Telecommunications systems consulting.