Progent is a certified Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to back up and restore your O365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that meet the specific needs of your company. Fault tolerant colocation sites are especially attractive to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete array of consulting and maintenance services.
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises access to consulting experts in system design and deployment, software programming, database administration, and cybersecurity.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's economically priced IT service packages, mid-size businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security and productivity.
Microsoft Windows Server Update Services allows information technology managers to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support staff can fully and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.
MS Office Communications Server provides IM and Real Presence as part of a scalable, world-class solution offering advanced security, transparent integration with additional Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to deliver all the advantages of Office Communications Server across your whole corporation.
Systems Management Server offers extra functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to install system images, control mobile computers, and operate management tools. In addition to advising you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover processes that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and standards to manage PDAs and intelligent portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that incorporates policies, procedures and IT products to keep your IT network protected.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor line or help you upgrade to more recent firewall/VPN technology. Progent can also enable you to design and implement a comprehensive security plan that can include firewall and VPN devices and utilities, outsourced security and network defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, maintenance, education, and security expertise.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you realize maximum business value.
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable online support services to help your organization to maintain your current Microsoft Word environment or help you to move to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different versions of Office Word, interfacing Word with other Microsoft Office applications like Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and online training classes customized for individuals or groups.
Progent delivers the services of Microsoft and Cisco-Premier network consulting professionals to offer clients economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For networks that span from small offices to nationwide enterprises, Progent's expert consultants can assist you to improve your information system's e-mail architecture, protection, reliability, performance, and network administration.
Progent's certified Windows Server 2003 consultants offer network support and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and support services include network planning, deployment, project management, on-site and off-site technical support and repair, Call Center outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard anti-spam and antivirus aggregation offering. Progent’s expert e-mail security professionals can help you develop an email safety plan that features spam filtering and anti-virus products and policies.
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the functions you currently need, with the ability to add users and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, customize and manage the current release of Microsoft Dynamics GP or migrate efficiently from an earlier edition.
Progent's CISSP-certified network security consultants can help organizations of any size with any facet of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office against advanced threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile clients sharing network resources distributed across a mix of physical sites and public and private clouds.
Progent offers economical online support from consultants skilled in a wide array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and handhelds. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help your company to install, enhance, or maintain data backup systems for a variety of architectures including on-premises, remote, cloud, or hybrid.
Windows 8.1 is engineered to power computers ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, including its touchscreen support and iconic tile GUI, provide a wide selection of benefits for organizations who know how to exploit them. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Windows 8.1 and make sure you gain maximum competitive advantage from the operating system's many technical enhancements.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
If you want to update your corporate web site, create internal websites for applications such as human resources or employee education, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to build and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and significant experience with information security architecture. ISSAP security experts possess in-depth knowledge of access management systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.
Network monitoring typically entails tracking a system's resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's network integration consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small companies and programmers assistance with administering and supporting UNIX and Linux networks that coexist with Microsoft-based technology.
Progent offers expert online consulting services to help companies connect their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Cisco Unified Communications Manager, originally branded CallManager, functions as the center of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express provide a modern IP-PBX by integrating with apps such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and on-premises expertise to help organizations of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the advantages of adopting Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery solution, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.
Progent's Microsoft Certified professionals can provide world-class support for major implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange installations or updates and can supply local personnel to help enterprises with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Global Information Assurance Certification was established in 1999 to certify the knowledge of computer security experts. GIAC accreditations are recognized by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security services addressed within GIAC certification such as evaluating infrastructure vulnerability, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that enables small businesses to make the move from the older stand-alone on-premises datacenter to the new hybrid computing model that combines both local and cloud-based resources. Progent's consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide full-service project management to help you design and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.
Progent’s consultants offer expertise in multiple technologies relevant to mobile networking such as system architecture, wireless data synchronization, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified experts can save your company time and expense by using their wireless background to help you select and configure wireless connectivity solutions that fit the needs of your business. Progent can also tune your network architecture so that mobile handhelds work more reliably.
Progent can provide the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution following best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Progent's Linux support experts offer small and mid-size businesses and developers support for administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for serving branch offices that need IT service with the flexibility associated with with small companies but which includes effective client interaction, complete documentation, and compliance with corporate IT standards. If your enterprise maintains a remote office located anywhere in California or any area covered by Progent's consultants, Progent can offer a broad range of onsite and remote network support services and system design assistance.
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you define a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, non-stop system architecture that takes into account availability issues involving a wide range of infrastructure technologies and processes.
Windows Server 2008 is an important advance in making IT systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can assist your business get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, monitoring, and security expertise.
Progent's Microsoft-certified consultants provide computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, integration, management, and troubleshooting expertise for Exchange 2003 Server include system design, installation, project management, onsite and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
System Center Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe self service, and delivers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support team can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a degree of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as economical service packages created to help you to identify and resolve a most network issues before they get big enough to disrupt productivity.