Register Today for Progent Support
for Small and Midsize Business Computer Systems
Throughout North America
If you need immediate support and are not currently a Progent client, you can use the web sign up service to receive support now.This support costs $2.95 per minute. To sign up for this immediate support,
If you do not need remote support now but want to be prepared in case you need help later, by contacting a Progent sales representative now and signing up as a client you can save time and money when need assistance in the future. In addition, by starting now you will be assigned a primary engineer, who will get to know your environment and be able to provide more efficient service when you need it. To contact a Progent sales agent, you can:
- Call Progent at
1-866-PROGENT (866-776-4368)
- Send email to information@progent.com
- Have an online Chat with a Progent sales agent (if Chat Now! is displayed on the left side of this page).
- Timely access to an appropriate computer technician, network engineer, or subject matter specialist
- Assignment of a primary engineer to your account
- Lower billing rates and more flexible payment terms
- No need to register again for future incidents
Once you have signed up as a Progent client you can access Progent's IT expertise for scheduled tasks such as server installations or email migrations, ongoing projects such as network security and performance monitoring, and all unexpected network emergencies that require fast and professional response. Your account manager will make sure that the appropriate technical resources are available, and the lead engineer assigned to your account will over time become familiar with your environment and be able to provide increasingly efficient service.
On-site Technical Support if Required
Progent can provide on-site technical support for registered clients in most zip codes in the United States. Although Progent is one of the leading providers of affordable online IT support and has developed innovative ways to resolve the majority of network problems remotely, Progent also recognizes that many situations do require a certified computer technician to be physically present at your data center. Once you have signed up as a Progent customer, Progent can schedule on-site service calls to any major city in any state in the U.S. and the response time is usually less than 24 hours.
Lower Billing Rates and More Convenient Terms
Existing Progent customers receive the lowest billing rates offered by Progent and for long-term projects or multiple small jobs the savings compared to emergency online rates can be substantial. Your account manager can explain the billing rates available to you for various tasks and, for companies with good credit, can also arrange for billing terms of up to 30 days. Progent charges no sign-up fee or monthly retainers for support services provided during regular business hours, and billing granularity is on the same per-minute basis for emergency customers and for registered clients, so no matter how you look at it, you come out ahead as a registered Progent client.
Avoid Going Through the Sign-up Process for Each Service Request
Whenever you utilize Progent's emergency online services, each incident requires that you go through Progent's web sign-up procedure, which includes entering not just a description of the current problem but also company and credit card information. This can become a hassle for repeat customers who have settled on Progent as their first line of defense against network emergencies. By registering as a Progent client, you receive the same fast response, certified expertise, and dependable follow-up that Progent is known for, and you bypass the web sign-up process so you can go directly to resolving your network crises.
How To Sign Up with Progent
To contact a sales specialist about signing up for free as a Progent client, call Progent at
An index of content::
Top Ranked SCCM 2016 MDM Remote Consulting
SCCM 2016 Intune Integration Online Technical Support
Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, allows safe self service, and delivers a single point of control for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help you with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Microsoft Azure hybrid cloud integration Specialist
Immediate Multiple cloud management Consulting
Progent can help your IT team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets as well as one or more cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
MongoLock ransomware recovery Consult
Emergency ransomware business recovery Specialist
Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Immediate Small Business IT Outsourcing Firm Microsoft Certified Professional (MCP)
Network Recovery Cisco Certified Network Professional (CCNP)
Progent offers customers access to consultants who have been awarded some of the IT industry's most prized certifications. Progent thinks that clients have the right to know that their computer support providers have accredited training plus broad practical experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor assistance than is available to non-certified service providers, allowing Progent to deliver clients a better class of computer support. In other cases, major credentials such as CISA or ISSAP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT experts.
Microsoft Experts .NET Raspberry Pi Designer
.NET Linux Integration
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can create or enhance .NET applications quickly and affordably.
Microsoft Exchange Server Support and Setup
Microsoft Exchange Server 2007 Engineer
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting email solutions for companies in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, high availability, easy connectivity for remote and mobile users, efficient management tools, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003, and MS Exchange 2K Server. Progent can also help small or medium companies to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.
Dynamics GP 2015 Data Extraction Consultants
Microsoft Certified Partner Dynamics GP 2015 SmartList Designer Development Group
Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad knowledge and hands-on experience to resolve the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Specialists ProSight DPS ECHO Backup and Recovery Services
Top Rated Offsite Automated Backup Services Consulting Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information.
Identity Verification Computer Engineer
MFA and Single Sign-on (SSO) Online Consulting
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Open Now Services VMware Data Recovery
Consulting Acronis Backup
Progent offers affordable online support from IT engineers with expertise in a broad array of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide help for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to deploy, upgrade, or maintain data backup solutions for a range of environments such as on-premises, edge to datacenter, cloud-based, or a mix.
Professionals VMware Site Recovery Manager Audit Reporting
VMware Site Recovery Manager Migration Consultants
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering services quickly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and manage a disaster recovery solution based on VMware SRM.
Shared Support Desk Technical Support Services
Supplemental Call Center Engineer
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Utah Computer Outsourcing Consultant
Open Now Kentucky Integration Services
If your company does not require immediate online support but expects to require technical services with your information system in the near future, you can conserve time and money and guarantee that the right IT skill will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
Windows Server Update Services Consulting Services
Microsoft Software Update Services Troubleshooting
Microsoft Windows Server Update Services enables network managers to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support staff can fully and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
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