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for Small Office Computer Systems
Anywhere in the United States


Additional Topics of Interest

SharePoint 2013 Newsfeeds Remote Troubleshooting
24x7 Information Technology Consulting SharePoint 2013 PerformancePoint Services

Progent has been delivering SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is best suited for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual jobs associated with your SharePoint 2013 deployment.

Support Dynamics GP Great Plains Accounting
IT Consultants Dynamics GP

Dynamics GP can help you expand and control your company better by offering deep availability of strategic information and a fast return on investment. Dynamics GP/Great Plains offers major business benefits such as its ability to expand the reach of your organization, manage your financials, automate financial operations, standardize procedures throughout your company, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP/Great Plains business management system.

Virtual Help Desk IT Consulting
Service Desk Sharing Help and Support

Progent’s Co-managed Call Center service allows your business to split the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

Dynamics GP 2015 Data Extraction Professional
Award Winning Developer Firms Dynamics GP 2015 SQL Server Analysis Services

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, supports the most popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the business value of your investment in this powerful product.

Top Microsoft Experts Dynamics NAV MRP Coding
Application Consulting Dynamics 365 Business Central

Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory, operations control, project management, purchasing, sales, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help your organization to maintain your older Dynamics NAV system or migrate smoothly to a cloud-based, on-premises, or hybrid deployment model.

Catalyst 2960 Switch Technical Consultant
Catalyst Switch VSS Support and Help

Progent's Cisco-certified CCIE networking experts can assist organization to configure, manage, update, tune and debug Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to modern models.

Microsoft Certified Partner SMS Server Upgrade Online Support
SMS Server 2003 Upgrade Support and Help

Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical software rapidly and reliably to appropriate users, reduce software expense and stay compliant by understanding usage profiles, improve Windows security by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.

2500 Wireless Controller Professional
wireless LAN controller Computer Consulting

Cisco's {Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.

Services ProSight Private Cloud Hosting Services
Private Cloud Hosting for Virtual Data Centers Consultancy

Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class reliability and an unmatched degree of vendor independence.





An index of content::

  • 24 Hour Symantec Firewall Security Auditing Symantec VPN Network Security Audit
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    Progent's Apple Mac networking consultants can assist you with a wide array of network foundation areas such as network architecture, off-site and mobile access, internetwork communication, security, and new technologies such as Voice over IP and fast wireless connectivity. For business networks based solely on Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and supporting a network architecture that is robust, secure, efficient and supportive of your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of high-end programs that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.

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    Exchange Server Upgrade Technology Professional

    Progent's Microsoft and Cisco-certified network experts can help your organization to assess the value of Exchange 2010 for your business and can assist you to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast ROI by increasing your workers' efficiency, cutting the cost of equipment and service, streamlining administration, and integrating your vital communications platforms.

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  • Integration Services Microsoft Windows 2000
    Migration Consultants Windows Server 2000

    Progent's certified Windows Server 2000 experts offer network support and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting offerings include system planning, installation, documentation, on-site and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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  • Remote Technical Support Solaris
    UNIX Consulting

    If your office network mixes Solaris technology with MS Windows, Progent can help you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Sun Solaris and Microsoft Windows integration assistance services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.

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  • Service Reports Technology Consulting Services
    Onsite Technical Support Service Reporting

    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who provide minimal documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by each staff member to every client. The discipline of documenting and organizing service records allows more effective support and avoids a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who won’t release the keys to the kingdom.

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    Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to complete your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

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    Auditor VPN Security

    Progent provides small and mid-size businesses professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies including WatchGuard, Juniper, and SonicWall. Progent can help you design a detailed security strategy and select the right technologies from multiple vendors to achieve your security goals while staying within your spending limits.

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  • Specialists Forefront TMG Firewall
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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of ISA Server and offers a centrally administered web gateway that delivers a single-server solution for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft consultants can assist your company to design and execute test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help you to migrate economically to Forefront TMG 2010 from any version of ISA Server.

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    ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to impact productivity.

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    Small Business Managed Services Consulting Services

    Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain small in-house network administration and support teams with affordable access to world-class management platforms and technical expertise. Benefits of the ProSight line of managed services include fixed IT maintenance costs, automation of routine administrative tasks, ongoing adoption of the latest information technology, graceful migration from older technology to modern solutions, close alignment of computer technology with business goals, access to seasoned network consultants, and allowing management to concentrate on business rather than ever-changing network technology.

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  • Consulting Services Exchange Server 2016 Migration
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    Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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  • SMS Server Upgrade Computer Engineer
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    Progent’s certified experts offer small and mid-size businesses enterprise-class consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration management. Configuration Manager is the new title for the update management platform previously called SMS Server. Configuration Manager provides a range of new features to Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified engineers can help you use SMS or System Center Configuration Manager effectively for streamlined OS and application software deployment, security patch administration, software metering, and software license compliance. Progent's consultants can also help you to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.

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    Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business requires.

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  • Security Consultancy
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    Progent offers consulting for security auditing software such as Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to uncover potential security gaps. Progent has broad knowledge of security auditing tools and can show you how to make sense of testing reports and react appropriately. Progent can help you build security into your company processes, install scanning tools, define and deploy a protected network environment, and suggest policies to maximize the security of your IT system. Progent's security consultants are available to show you how to set up a firewall, implement secure remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security experts can also test the security of web software and can provide extensive information security assessments of enterprise-wide security to validate your organization's compliance with recognized international security standards including HIPAA, PCI, and ISO 17799.

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    Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent's certified Office Word and Office 365 Word experts offer a broad selection of affordable remote consulting services to help your organization to manage and troubleshoot your existing Microsoft Word solution or help you to move to a current version of Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various releases of Office Word, integrating Word with different Microsoft Office applications such as Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training classes tailored for your special requirements.

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    Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

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    If your organization does not need urgent online help but expects to need technical services with your information system in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales agent and registering as a client. For details, call 800-993-9400 or send email to information@progent.com.

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    SQL Server 2008 delivers indispensable, standardized tools to IT experts as well as to network users, lessening the difficulty of creating, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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    Progent’s IT outsourcing services offer budget-friendly computer support for small businesses. Whether it includes designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building an on-line business application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing IT support budgets to increase in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust network foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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    Progent’s Technical Response Center (TRC) provides low-cost nationwide after-hours online troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 phone help and online direct network connection to troubleshoot and repair technical problems rapidly and affordably.

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