Network Help for Small Businesses
The Progent Test Lab at the
QTS/Herakles Sacramento Data Center
Additional Topics of Interest
Juniper J Series Router Cybersecurity Team
Juniper J Series Gateway information Systems Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Support Firepower Services
ASA and PIX Firewall Integration Support
Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Online Help Great Plains
Computer Engineer Great Plains Migration
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution built, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Dynamics GP line, offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you can purchase only the capability you currently need, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, customize and administer Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.
Microsoft Experts System Center 2016 and Linux Integration Support Outsourcing
Urgent SCSM 2016 Computer Engineer
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.
Microsoft Exchange 2000 Upgrade Online Consulting
Remote Support Services Microsoft Exchange 2000
Progent is among the most expert network support companies for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 under typical situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Contract Web Consultants Telecommuter Job
Contract Telecom Consultants Contractor Jobs
Our Experts Team provides support in important technologies including Macintosh integration and programs; Support for Linux, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program help; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom program design and integration; Web, eCommerce, Electronic Data Interchange, and client information portal development and deployment; Database support and efficiency help; Business information expertise; and Telecommunications systems support.
Professionals Server patch management
Engineer Software patch management
Progent's managed services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers, network appliances such as switches and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Cisco CCNP Positions
Computer Consultants Subcontractor Job
If you are a network engineer with system support experience, joining Progent and working for Progent's clients will enhance your abilities via interaction with our staff of motivated, high-output consulting experts. Progent's focus on offering network consulting and technical help to small companies will give you the chance to work closely with decision makers and add tangibly to the success of exciting organizations. Also, Our virtual office network offers the most advanced tools for off-site service and wireless access to allow you to deliver fast fixes when you take on business-critical problems.
Integration Support CentOS Linux
Open Now On-site Support Gentoo Linux
If you are developing Linux-based software in an environment that has MS Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the continual distraction of maintaining your company information system. By using automated server monitoring and by providing online and on-site assistance as your company needs it, Progent offers an affordable alternative for managing an IT system that features high availability, protection, and performance. Progent's UNIX/Linux developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring, and Helpdesk support.
ProSight Email Spoofing Protection Consultant Services
ProSight Email Zero Hour Protection Consulting
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
ProSight Infrastructure Management Online Troubleshooting
ProSight Remote Infrastructure Management IT Consultant
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important updates, or resolving performance bottlenecks.
QTS Sacramento Natomas Data Center Consultant
QTS Colocation Center Consulting
The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on moving your main or disaster recovery system to Herakles/QTS, Progent can provide a range of affordable consulting services such as data center relocation, equipment deployment and upgrades, infrastructure optimization, comprehensive project management, virtual server expertise, remote monitoring, centralized network management, application development, business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab.
Certified Microsoft Partner Computer Specialists
Microsoft Partner Network Support Consultants
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business better technical solutions for your information network.
An index of content::
Consulting Hourly Rate Network Architect
Consulting Hourly Price Information Technology Manager
Progent's pricing policy is to bill for online support and on-premises visits per minute. As a result, you are billed only for delivered services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for services delivered during regular business hours. Many support firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big bills for quick solutions so you will not be forced to permit minor problems to stay unaddressed.
Microsoft GP/Great Plains Consultant Services
Great Plains Support and Help
Key features of Microsoft Dynamics GP software include a modular design that lets you buy just the functionality you need, a standardized foundation built on Microsoft technologies to secure your investment and offer a tightly interconnected environment, advanced reporting services that permit you to track all operations, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to integrate data from virtually any database or workstation application into Microsoft Dynamics GP, and an open architecture that makes it possible to develop specialized applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP consultants to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Microsoft 365 hybrid solutions for Exchange Support Services
Hybrid Exchange Online and Exchange on-premises On-site Technical Support
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Exchange 2010 Migration Professional
Microsoft Exchange 2010 Upgrade Specialists
Progent's Microsoft-certified consulting experts can assist you to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying administration, and integrating your key communications technologies.
Aironet 1500 Access Point Setup and Support
Aironet 2800 Access Point Technical Consultant
Progent's Cisco certified Wi-Fi consultants offer affordable online and onsite support for legacy and current 802.11ac Aironet Wi-Fi APs and Progent can help your business to design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Windows Server 2012 R2 IT Consulting
Windows 2019 Server Support and Integration
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting team with practical experience and in-depth familiarity with designing and integrating seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent’s consulting services can assist you with designing, deploying, administering, and supporting Windows Server systems that maximize the business value of your computer network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Microsoft Expert ERP Reporting
Axapta Consultant
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific business requirements. Progent’s Microsoft support experts offer experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide information sharing as well as interfacing with CRM programs.
NetApp Disaster Recovery Professional
NetApp MetroCluster Design Consulting Services
Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably based on leading practices.
Consulting Services Mac Online
Mac Online Technical Support Consultancy
Progent provides national online help and troubleshooting services for businesses who run Apple macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft products. Progent's engineers can provide Apple macOS and OS X users a range of services including desktop assistance, upgrading to the most recent version of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud services. Online network consulting provides maximum leverage for your IT dollar by protecting client productivity and shortening the hours charged for network repair services. Sophisticated remote access utilities and skilled service specialists and engineers allow Progent to solve most IT problems without wasting time and money by traveling to your site. In most of cases your IT issues can be remediated over the phone or through a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the most difficult network issues.
Open Now CISSP Certified Network Security Architect Specialist
CISSP-ISSAP Cybersecurity Consult
Progent's CISSP-premier network security experts can assist organizations of any size with any facet of IT security. Progent can help create cost-effective security solutions that protect a small business from advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing network resources distributed over multiple physical sites and public and private clouds.
Remote Workers Cloud Integration Outsourcing
Offsite Workforce Cloud Integration Specialists
Progent can assist small and mid-size businesses to provision their at-home workers with transparent access to public cloud applications and services.
Professionals Exchange Server Upgrade
Consulting Exchange 2010 Migration
Progent's Microsoft-certified consultants can provide affordable remote and onsite support to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded email environment, educate your network support team and end users to get them up to speed rapidly on Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Smartphone Synchronization Computer Consultancy
Notebook VPN Computer Network Support Company
Progent's remote access and wireless synchronization experts can help your business to plan and deploy connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they work tightly with your IT network, enabling you to improve the productivity of your off-site workers.
Services Dynamics GP eConnect
Dynamics GP Integration Manager Consulting Services
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that allow you to track your business more effectively, transforming raw data into useful insights into your business.
Top Windows and Solaris Support Services
Windows and Solaris Troubleshooting
Progent's UNIX platform support experts provide small and mid-size businesses and software developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with a convenient single source to show you how to create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Cisco CCDA Remote Support Jobs
Position Microsoft MCP
Progent wants to hire fulltime, results-driven Microsoft certified engineers with MCSE credentials; Cisco accredited system consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and high-end system design experts with experience in mobile access, wireless connectivity, high uptime, disaster recovery, information protection, and virtual servers. Progent also is hiring professionals who can work on our staff of help desk service specialists and remote troubleshooting professionals. In addition, We are seeking talented managers able to perform productively in our high-growth, virtual office culture.
Integration Support Managed IT Services Consulting
Open Now Specialist Remote Network Monitoring
Progent's ProSight family of managed IT services are designed to offer businesses who have small internal network administration and support staffs with low-cost help from world-class management tools and technical expertise. Advantages of the ProSight line of managed services include fixed IT maintenance expenses, automation of common management processes, ongoing absorption of new information technology, smooth transition from older technology to current solutions, improved alignment of information technology with business objectives, access to veteran network experts, and allowing management to concentrate on business rather than fast-evolving network technology.
After Hours Problem Escalation Through Teamwork Network Specialists
Microsoft Consulting Best Practices Support Firms
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, at the front lines of IT support, performing a wide variety of technical tasks for a large array of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its support team. This ensures that you get not only expert technical skills, but also a support engineer with field-tested approaches for using technical knowledge to solve actual network problems efficiently.
Microsoft Exchange 2007 Consulting Services
Exchange Server 2007 Consultant
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 that are in keeping with your business goals.
Small Business Network Management Services Professionals
ProSight Remote Network Management Specialists
Progent's ProSight family of managed IT services are geared to provide organizations who maintain small in-house network support teams with low-cost help from enterprise-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate network maintenance costs, smart automation of routine management processes, ongoing adoption of the latest technology, graceful transition from legacy systems to current solutions, close fit between information technology with strategic goals, guidance from seasoned IT experts, and freeing up management to focus on business issues instead of fast-evolving computer technology.
Microsoft LCS Server Specialist
Microsoft LCS Server Consultant Services
Microsoft Office Communications Server provides IM and presence as part of a scalable, world-class solution featuring enhanced security, seamless integration with other Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, enhanced individual output, and stronger IP security. MS Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite configuration support and troubleshooting help for your Office Communications Server environment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add business value to your information network
Specialists Microsoft GP/Great Plains
Dynamics GP Great Plains Software Online Help
Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP line, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to install and integrate, and with its modular approach you can purchase only the functions you currently need, with the option to expand clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, configure and administer Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
wi-fi controller Engineer
802.11ax wireless controller Integration
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless access points, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying cyber threats and filtering traffic content based on user type and location. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology.
Zero Downtime Data Center Consultant Services
Fault Tolerant Collocation Professionals
Progent's Data Center engineers can help you select high availability data centers that match the specific requirements of your company. Fault tolerant collocation sites are especially attractive to small companies due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to design an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full array of engineering and support services.
Small Business WAP300 AP Integration
Small Business WAP351 Remote Consulting
Cisco's Small Business series of wireless access points are Linux-powered units designed as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises configuration and debugging support to assist you to design, implement, update, optimize, administer and troubleshoot Cisco Small Business wireless AP environments of any size or topology.
SCOM Management Packs Support and Setup
24-Hour Technical Support System Center OpsMgr 2012
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and fixing SCOM solutions and can provide companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
Technical Support Sun Solaris
Consultancy UNIX
If your company computer system mixes Solaris platforms with Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for easy management, seamless dataflow, high availability, superior performance, and strong protection. Progent's Sun Solaris and Windows coexistence assistance services feature IT architecture configuration and service, consulting for Windows services for UNIX, remote network monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Wireless LAN Site Survey Onsite Technical Support
Award Winning Wireless Site Survey Setup and Support
Progent's Wi-Fi site survey and predictive modeling help you to design, install and debug a Wi-Fi LAN optimized for your facilities, offering you a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless network and on-premises survey services for validating, tuning, and troubleshooting a functioning Wi-Fi LAN.
24-7 Aironet Outdoor Wi-Fi Access Point Online Support Services
Aironet Wave 2 Wi-Fi AP Technology Consulting Services
Progent's Cisco CCIE Wi-Fi network experts can provide remote or on-premises integration and troubleshooting support to help your organization to design, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless access points to accommodate your specific workplace design, construction, and expected workloads.
ISP Selection Engineer
Internet Carrier Selection Consulting
Progent offers access to the cost-effective support of remote Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Catalyst Wi-Fi 6 AP Network Consultant
Urgent Catalyst 9120AX Access Point Network Consultants
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point consultants offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
24-7 Microsoft Office XP Network Consulting Services
Microsoft Office 2003 Computer Consultancy Services
Progent’s IT outsourcing services offer affordable network consulting for small companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or developing a web-based business application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting IT support expenses to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network architecture for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Office Excel 2016 Specialist
Excel Power BI Expert Development
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote services to help you to design, develop, pilot test, install, manage, and debug applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your legacy Excel applications to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide as-needed help to organizations looking for a fast solution to a specific issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the special requirements of individuals or teams.
Symantec VPN Network Security Auditing
Symantec Firewall Cybersecurity Team
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall solutions. Progent can also help you design and implement a complete security strategy that can include firewall/VPN devices and software, outsourced security and network protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your single source for continuing technical support, maintenance, education, and security expertise.
CISA Security Audit Consulting
Urgent Security Audit Specialist
The Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates expertise in network security auditing. Certified by ANSI, the CISA accreditation requires that candidates undergo an extensive examination given by the ISACA international professional association. Progent offers the services of a CISA-Certified network security audit consultant able to assist businesses in the areas of information systems audit services, IT administration, systems and architecture ROI, information technology service delivery, safeguarding of data assets, and business continuity planning.
Microsoft Windows Server 2019 IT Consulting
Consulting Services Windows Server 2019 Virtual Machine
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Windows and UNIX Consultancy
Solaris with Windows Consult
If your business network mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for easy management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX and Windows coexistence assistance offerings feature network infrastructure integration and service, support for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Helpdesk services.
Remote Online Troubleshooting Microsoft Windows 8.1 Evaluation
Consulting Services Microsoft Windows 8.1
Progent's engineers can provide a variety of technical services to help companies of any size to install, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.
SQL Server 2019 and Hyper-V Specialists
SQL Server 2019 Integration Services
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with experts in solution planning and deployment, application programming, database administration, and cybersecurity.
Azure VHD Specialists
Azure Disaster Recovery Consulting Services
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
IT Services CRISC Certified Cybersecurity
CRISC Certified Cybersecurity IT Services
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy in case of an IT network disaster. Progent can help you create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system solution that takes into account reliability issues covering a wide array of infrastructure technologies and procedures.
24x7 Network Online Support
Application Monitoring Configuration
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a degree of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help your company to identify and resolve a an array of IT network problems before they get big enough to disrupt your business.
Hybrid Microsoft 365 Exchange integration Integration Services
Microsoft 365 hybrid solutions for Exchange Online Troubleshooting
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Symantec Raptor Security Audits
Symantec Security Auditing
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall/VPN solutions. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going network support, administration, education, and security consulting.
System Center 2016 and Linux Integration Remote Troubleshooting
SCOM 2016 Engineer
Progent has more than a decade of background deploying, maintaining and troubleshooting the key components included with System Center and can assist you to design, configure, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist you to upgrade to the current edition of Microsoft System Center from an older one or from another IT management platform to provide the advantages of best-in-class deployment, automation, security, plus datacenter and critical application performance monitoring.
Microsoft Exchange IT Consultant
Microsoft Exchange 2003 Upgrade Remote Consulting
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Technical Consultant Offsite Workforce Cloud Integration
Work at Home Cloud Integration Support
Progent can help small and medium-size businesses to provision their home-based workers with seamless access to cloud resources.
8800-EX Wireless IP Phone Online Consulting
Consulting Services IP phones
Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Support Consultant Massachusetts
Ohio Network Support Consulting
Progent’s National Support Center offers national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers provide phone help and remote direct computer access to isolate and repair technical problems quickly and economically. The scope of IT expertise available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to qualified specialists as required.
Forefront TMG Firewall Professionals
Forefront TMG Computer Engineer
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
NetDocs Migration Consulting Services
NetDocs Planning Professional
NetDocuments (NetDocs) is a cloud-based document management system built for law practices. Progent can provide online guidance from NetDocuments consultants to assist legal departments and law firms to plan, deploy, administer, tune, or debug a document management system (DMS) environment based on NetDocs.
System Consulting Services Microsoft SQL Server
Top Support and Help SQL Server
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Computer Security Vulnerability Evaluation Consultant Services
Cybersecurity Vulnerability Assessment Consulting
Progent has created several network security packages designed to deliver larger institutions an objective and thorough security assessment from a team of certified security consultants. All Progent's security evaluation packages feature a suite of procedures including network scans from within and from beyond your company firewall, professional analysis of captured data by certified security consultants, production of a report documenting the findings, plus a live concise executive summary and an in-depth live outbrief for in-house network managers.
ransomware data restore Services
Specialist Phobos ransomware recovery
Progent's proven ransomware recovery consultants can assist your business to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Security Inventory Specialist
24/7/365 Internal Security Inventory Professional
Progent offers small businesses a pair of ultra-affordable security evaluation packages that include, at a preset fee, remotely administered inventory scans of your security profile which are evaluated by certified security engineers who assess the data collected by the scan, present objective summaries of your current security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping network security inventory packages for external and internal security testing that are priced to fit the budgets of small companies while delivering enterprise-class evaluations of your network's vulnerability to attack.
Office 365 IDFix Support and Integration
Microsoft Expert Troubleshooting Office 365 and iPhones
Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Consulting Support for Network Service Firms Remote Technical Support
Consulting for Service Providers Online Support Services
Progent's Support for IT Service Providers lets you use Progent's information technology engineers under your own brand as a seamless extension of your network consulting team.
Support Windows Server 2016 Software Load Balancing
Windows Server 2016 Hybrid Configuration Network Engineer
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
24/7 Cisco Catalyst AP Integration Services
Android Integration Network Consultant
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to integrate, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
VPN Support Services
Cisco RADIUS Security Remote Support Services
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to expand with your changing business needs. Progent’s Cisco-Premier network consultants support Cisco’s complete family of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
SCCM 2007 Troubleshooting Troubleshooting
SCCM 2007 Policy Settings Consultant Services
Progent can assist you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security, and increase productivity by ensuring that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns to help you make informed buying choices. When your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to plan and carry out an efficient migration to SCCM 2012.
24/7 Helpdesk Services Support and Help
Cisco and Microsoft Help Desk Services Online Support
Progent provides several essential kinds of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients easy access to a dependable support group with extensive experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a respected reputation as a solid contributor to business productivity. Progent's target is to fix and not simply record problems.
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