Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, expandability, and versatility that improve output of on-site, remote, and mobile users. Progent's network professionals can provide affordable online engineering, technical support, and education services to assist you to design, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your network.
Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, at the forefront of IT support, executing a broad range of technical tasks for an extensive mix of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support team. This ensures that you get not just world-class IT capability, but also a consultant with field-tested methods for applying technical knowledge to fix real-world network problems efficiently.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt your business.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a cohesive intranet solution.
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi network customized for your environment, offering you a wireless solution that delivers the coverage, performance, density, security, and hand-off ability your company needs.
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain the full benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities to make your network infrastructure sufficiently available to handle real-time requirements, expandable to support future growth, safe enough to protect restricted data, and capable of prioritizing and managing traffic flows to streamline system performance. Progent's CCIE certified consultants can show you how to select and deploy Cisco switches that make sense for your business. In addition, Progent's certified security consultants can help you create a strategic protection policy and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 switches.
Server growth wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster ROI, more leveraged use of servers, simplified operations, enhanced network availability, and easier manageability. Typical uses for virtual servers include resource consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Progent imposes no minimum fee and requires no retainer for support services delivered during normal working hours. Progent's small granularity eliminates big invoices for fast repairs so you will not be forced to permit less critical problems to fester.
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Microsoft Windows 8.1 is designed to power devices ranging from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, including its touchscreen support and iconic live tiles user interface, provide a broad range of advantages for organizations who know how to put them to work. Progent's Windows experts can help get your organization up the learning curve with Windows 8.1 and make sure you gain maximum business value from the product's various new and enhanced technologies.
Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and IT consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting services include network planning, deployment, project management, on-site and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's Office Word and Microsoft 365 Word consultants can provide a broad range of affordable online support services to assist you to maintain your existing Microsoft Office Word solution or assist you to upgrade to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between different releases of Word, interfacing Office Word with other Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training tailored for individuals or groups.
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to design a disaster recovery solution based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent’s colocation center IT services are intended for companies with equipment housed at Internet Data Centers or data center colo hosting sites and in need of on-demand in-person assistance at the colo facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete range of IDC and data center and colocation consulting services including system topology analysis, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and installation of zero-downtime configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server clustering systems.
Progent's certified SQL Server 2019 consultants can help you to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with consulting experts in solution design and deployment, software programming, SQL Server management, and cybersecurity.
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety RMM options available as economical service packages created to assist your company to identify and resolve a an array of IT network problems before they can disrupt productivity.
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning consultants. Progent can also help you to plan and carry out a migration to the Flexential facility with services like planning solution architecture, recommending hardware components, system setup and validation, debugging, setting up remote network management, and educating your network support team.
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that transparently combine on-premises and cloud resources.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Progent's Citrix experts can assist you to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V network, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and support and simplifying management tasks.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small businesses who utilize familiar freelance consultants or who maintain in-house support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
For custom application development, Progent can provide programming experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's certified consultants can assist your company to test Windows 7 to verify application and driver compatibility and to determine its performance and stability running with your applications. Progent's consultants can also show you how to assess the potential strategic benefits of moving to Microsoft Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to design and carry out a smooth deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.
Progent is one of the most expert network consulting companies for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange 2000 under typical situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a team of IT experts based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover preparedness consultants. Progent can also assist you to plan and implement a move to the Flexential facility by providing services like designing solution architecture, recommending hardware, system setup and testing, troubleshooting, streamlining remote management, and training your IT staff.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent’s security experts can perform thorough intrusion checks without the awareness of your organization's internal IT staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection alerts and event log monitoring are correctly set up and consistently monitored.
Progent’s team of expert software programmers, database designers, and program management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database designers and software programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources like Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can assist clients to create, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, peripherals {like printers and scanners, network appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.
With virtual servers, companies can operate many virtual servers on one physical server. Virtualization technology enables businesses to gain all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server hardware. Virtual servers are also the critical technology for building private clouds, which offer major advantages including lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, network availability, and recoverability. Other useful server management technologies are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can help you with all aspects of server consolidation and management to enable your business to contain expenses and conserve time.
Progent's Sun Solaris platform consulting experts offer small and mid-size companies and software developers assistance with administering and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you a convenient one-stop source to show you how to create and maintain a secure and robust cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Microsoft Windows Server 2008 represents a major advance in making IT systems more protected and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, technical support, education, temporary staffing, monitoring, and security engineering services.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or local service firms who provide scant documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by each consultant to each customer. The practice of documenting and archiving service records results in more efficient service and avoids a variety of typical problems such as when a service client is effectively held captive to a consultant who won’t let go of vital service information.
Progent is a certified Altaro partner and can design and manage a deployment of Altaro O365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated Exchange components to lower capital expense and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your organizations to assess the benefits of Exchange Online, plan a network topology that fits your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.
Progent's proven ransomware recovery consultants can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Computer Helpdesk Outsourcing Services for PC desktop support are designed specifically for small businesses who need immediate availability of a Help Desk Call Center with expert phone support and full escalation options but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent is hiring a range of full-time employees such as solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant network architecture with experience in mobile access, wireless networking, non-stop systems, business continuity solutions, data protection, and virtual servers. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA accredited security consultants. We are also looking for veteran managers and administrators able to perform effectively in Progent's high-growth, virtual office environment. Progent works with independent consultants with in-depth expertise and field experience in crucial information technology areas outside Progent's primary technical focus. Progent's Experts Group employs contractors who can provide consulting and development support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in technologies such as telecommunications, web design, EDI, web commerce, or database management. Freelance contractors premier by Progent cooperate with our full-time engineers to deliver end-to-end solutions for small business networks.
Cisco Certified CCIE Information Technology Outsourcing Firms Cisco Switch Manage
Progent offers fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can link to your environment via advanced remote diagnostic utilities to deliver fast and economical analysis and repair of critical network issues.
Progent can provide one-on-one training designed for people who wish to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for macOS and Mac OS X applications.
Progent's Sun Solaris platform support experts offer small and mid-size businesses and software developers help with administering and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.