Network Support for Small Businesses
Progent Test and Training Lab at the
QTS/Herakles Sacramento Data Center
Additional Topics of Interest
Mac Spam Filtering Consulting Services
Macintosh Virus Protection Professional
Progent's certified security staff can help you safeguard your Mac environment through professional services such as performing security audits, recovery from virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile access, installing automated software for protection against viruses, spam, and malware, and developing a company-wide security plan appropriate for the specific objectives of your corporate information system.
Microsoft Lync Server 2013 Services
Microsoft Engineer Lync Server 2013 topology
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model suitable for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and end users. Progent has expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Best Onsite Support Consulting Services
Online Troubleshooting 24x7 Support
For medium-size businesses who need network consulting services, Progent can deliver a variety of alternatives such as local help, remote support, phone-based Call Center, round-the-clock support with remote system monitoring, emergency staffing, site relocation support, application development, and expert consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers professional onsite support for fixing technical issues quickly and economically.
ProSight ECHO Managed Cloud Backup Services Technical Support Services
Urgent BDR and Business Continuity Solutions Specialists
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Part-Time CIO Online Technical Support
CIO Online Support
Progent can provide the part-time or temporary services of a veteran Chief Information Officer to provide strategic direction to assist you select and support network technology appropriate for your current needs and that can serve as a firm basis for your growth. Progent's part-time or temporary Chief Information Officer services offer economic advantages to organizations trying to maximize the impact of their IT investment but who are without the budget or unwilling to add one more high-level manager to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to maintain all leading operating systems and connectivity technologies plus a wide range and business software, Progent is in an ideal situation to provide unbiased advice as well as advanced technical support for creating IT solutions that fit the special needs of your organization.
Ekahau Wi-Fi Network Design Network Consultant
Ekahau Sidekick Wi-Fi Network Design Troubleshooting
Progent's Ekahau-certified Wi-Fi site design experts can assist you to design, install, tune, manage and debug a Wi-Fi network customized for your building. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
Microsoft Computer Support Firms
Microsoft Office 2003 Design Consultants
Progent's IT outsourcing services provide economical computer support for small companies. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing an on-line business application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting IT service expenses to grow in a more linear and controlled fashion than is possible by building up a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and robust system foundation for your vital applications based on Windows.
Information Technology Consulting Palo Alto Networks VPN
Emergency Palo Alto Networks Zero Trust Network Security Test
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security environment that extends across your data center and cloud assets and protects all users at any location with any device.
Macintosh Applications Class
Immediate Quark Training
Progent's Mac experts can support the creative aspect of Macintosh environments by providing consulting services and training in imaging, sound, and video. Progent's support professionals can provide help in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
An index of content::
Antispam Support and Help
Consulting Anti-Spam
E-Mail Guard is Progent's economical anti-spam and virus protection solution that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other types of email-borne attacks on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-managed antispam and anti-virus services that defuse email attacks before they can breach the corporate firewall. Perimeter Manager also allows administrators track and manage their email application, irrespective of server platform, hardware technology, or data center location.
Cisco Firewalls Online Technical Support
Integration Support Cisco Firewalls
Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess if you should migrate to the latest firewall products available from Cisco. Progent's Cisco technology specialists can help your company design and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Virtual Office Technology Job
Fault Tolerant Data Center Job
Progent's work environment will allow you to become a more capable consultant by improving your information technology skills and boosting the satisfaction of your clients. Progent delivers this promise by attracting the best consulting talent for you to work with, providing a state-of-the-art network and communications architecture, using specialized application utilities to deliver the highest level of support, and by optimizing proven operational models for attracting and retaining customers.
Remote Support Specialist
Solution Provider Ohio
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone help and online direct network access to troubleshoot and resolve network problems quickly and economically. The scope of IT experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to qualified specialists as required.
Microsoft Virtual Server Administration Consultancy
Microsoft Virtual Machines Computer Consulting
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by technology originally produced by Connectix, provides the power needed to accomplish hardware reduction, software upgrade, and server isolation tasks via virtualization technology in an enterprise-class computing network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at companies wishing to improve operational efficiency in application development and testing, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can help your company to assess and deploy MS Virtual Server 2005.
Juniper SA Series SSL VPN Protect
Juniper SA2500 SSL VPN Security Companies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Data Protection Manager 2016 and Windows Server 2016 Help and Support
SCDPM 2016 Technology Consulting
System Center 2016 Data Protection Manager offers automatic backup and easy restore functions for Microsoft-based environment. SCDPM 2016 offers application-aware backup for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution built around SCDPM 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or provide end-to-end project management services to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Consultants 64-bit Upgrade
64-bit Server Online Troubleshooting
Progent's Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit desktop computing, plan an affordable upgrade process that reduces business disruptions, and provide inexpensive, professional remote help to assist your organization to configure 64-bit PC desktop operating systems and application programs on your existing computers.
Fortinet 6500 Series Firewalls Online Help
Network Consulting Fortinet FortiOps
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet security appliances to protect your IT assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
24/7 Microsoft Teams compliance Consultancy
Top Quality Microsoft Teams Migration from Skype for Business Onsite Technical Support
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Dynamics GP/Great Plains Computer Engineer
Dynamics GP/Great Plains IT Consultant
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you can purchase only the functions you currently require, with the ability to expand clients and increase capabilities when necessary. Progent's Dynamics GP Software support engineers can show you how to install, customize and administer Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.
Remote Server Management Integration Support
ProSight Remote Monitoring and Reporting Support and Help
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so all potential problems can be addressed before they can disrupt productivity.
Workspace ONE Endpoint Management Software Consultants
Network Specialists VMware Workspace ONE Endpoint Management
Progent's Microsoft-certified engineers can assist your company to automate desktop change and update management by delivering expertise with administration tools such as Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
On-site Support Live Communications Server
Microsoft LCS Server 2007 Consulting
MS Office Communications Server provides IM and presence as part of a scalable, world-class package offering enhanced security, seamless compatibility with other Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated business efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-administer, highly available IM platform. Successful deployments of Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified professionals can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire organization.
Online Office Outlook Instruction
Online Microsoft Project Training Specialists
Progent provides live remote training for an array of desktop applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of traditional in-person instruction, such as immediate interaction between students and trainers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of many trainees. Available to individuals or groups of all sizes, Progent's virtual training permits the instructor to run the class from an online facility and the students can be dispersed across a campus or all over the the U.S. Live online education deploys proven learning aids such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specialized topics or extended in time and wider in coverage.
Lync Server 2013 IM Consultancy
24-7 Microsoft Certified Lync Server 2013 topology Services
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications experts offer online and onsite support services to help your company to manage and repair your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Consulting MRTG for Linux
Biggest Consulting Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are powerful, Open Source monitoring tools that run under Linux and can be deployed to monitor UNIX/Linux environments, MS Windows networks, or mixed-platform networks where the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows system managers to monitor network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration engineers can show you how to use both these utilities to streamline and troubleshoot your network.
24x7 SCVMM 2012 Live Migration IT Services
Technical Support SCVMM 2012 VHDX Resizing
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you realize maximum return on investment.
Remote Consulting Dynamics GP/Great Plains Features
Computer Engineer Microsoft Dynamics GP ERP
Progent's Microsoft certified experts offer a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft financial solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and configure, and with its segmented design you can purchase only the capability you currently require, with the option to expand clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP consulting experts can help you deploy, customize and manage the current version of Microsoft Dynamics GP or migrate efficiently from an older release.
Consultants Lync Server 2013
Lync Server 2013 Back End Server Specialist
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications environment that supports the modern BYOD computing style with IM, presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 experts and system architects can assist you to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your management staff and end users. Progent offers expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
After Hours Consulting wireless IP phone integration
wireless IP phone integration On-site Technical Support
Progent's Wi-Fi IP phone configuration consultants can provide online and onsite assistance to help your organization build and administer a Cisco wireless IP phone solution by providing services that range from debugging the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Linux Remote Technology Professional
Linux Online Small Business IT Support Firm
Progent offers national urgent phone support and troubleshooting services for businesses who run environments based on versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support provides maximum leverage for your information technology dollar by preserving client efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and money by going to your location. In most of situations your IT problems can be dealt with by telephone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to help you with the most challenging network problems.
Microsoft Certified Network Consulting Group
Microsoft Certified Computer System Consultant
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business better solutions for your information network.
Information Technology Consulting SCCM 2012 Policy Settings
SCCM 2012 Troubleshooting Computer Engineer
Progent's Microsoft-certified consultants can help you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as ADDS, Microsoft SQL SSRS, and IIS.
Services Microsoft Exchange 2007
Exchange 2007 Edge Server Support and Integration
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
SentinelOne Ransomware Recovery Technology Professional
Consultancy SentinelOne Virus Rollback
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Consult virtual application delivery
Consulting Citrix virtual Windows desktops
Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix technology and can help you plan, test, implement, troubleshoot, and support Citrix virtualization platforms.
Professional ransomware cryptoworm recovery
Top Quality Technology Professional Conti ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
24x7x365 IoT sensors patch management Engineer
iPad patch management Consulting Services
Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your servers, such as scanners, network appliances like routers and wireless access points, and IoT devices like alarms and robotics.
Microsoft Certified Online Support Services SharePoint Server 2013
SharePoint Server 2007 Integration Support
Progent's Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or clients to connect to, manage, share and interact with useful information, files, and applications and to communicate with other people. It allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they've developed in a way that makes data convenient to find, retrieve and re-use.
Consulting wireless controller
24x7 wireless LAN controller Support Services
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by identifying threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
High-Availability Load Balancing Online Help
F5 Networks 3DNS Network Consultants
Progent offers fault tolerant load balancing support covering network load balancing, load balanced program, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Solutions Provider Microsoft Mac and Linux Desktop
Microsoft and Mac Desktop IT Service Provider
Progent can deliver a wide array of affordable services to help your business to deploy, integrate, repair, and administer workstations and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote help for single computers or laptops or work with your business to plan and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also provide engineers and technicians to help your company to prepare for and complete a company move or merger organized to cause the least possible disruption of your business.
IT Consultant Microsoft SBS 2011
SBS 2003 Integration Services
Microsoft Small Business Server is an affordable suite of server products that provides the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a computer consultant with hands-on background designing and building cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of experience supporting computer systems built on Microsoft technology. This background assures you results in installing, administering, and repairing IT solutions that include the SBS Server suite of servers and applications.
Immediate SQL Server 2012 Monitoring Remote Support
Immediate SQL Server Management Studio Network Consulting
Progent can provide the support of certified engineers as well as seasoned database application developers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and certified data security consultants to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
24-7 Customer Relationship Management Remote Consulting
CRM Technical Consultant
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client interactions. Integrated Sales and Customer Service components allow employees to share data to help improve selling success and offer consistent, effective customer service. Progent can set up the optimal server and communications environment, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
Microsoft Hyper-V 3.0 Virtual Server Computer Consulting
MS Hyper-V Virtual Server Online Help
Progent's certified professionals can assist you to evaluate the potential advantages of Hyper-V-based virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your production software, assess your network infrastructure for smooth operation with virtualization technology, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer world-class consulting help for improving the security of your virtual machines, establish and validate disaster recovery processes that optimize system uptime, and provide ongoing consulting and maintenance including affordable remote troubleshooting and comprehensive Help Desk services.
Power BI Desktop Programming Company
24 Hour Coding Power BI and Oracle
Progent's Power BI experts can assist your business to design, install, manage, update or troubleshoot your Power BI environment. Progent can also assist you to prep your source data for Power BI visualizations. Progent can help you implement and manage a local, cloud based, or hybrid environment to run Power BI.
Cloud-managed Email Security Specialist
Email Allow Lists Professionals
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and comprehensive security for all your email traffic. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Small Business 100 AP Support Outsourcing
Top Small Business WAP131 Consulting
Cisco's Small Business family of access points are Linux-based devices intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to help you to plan, configure, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any size or architecture.
Windows Server 2000 Migration Consulting
Microsoft Windows 2000 Troubleshooting
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can simplify system administration, provide technical support and repair, and enhance security. Progent can also help you design, justify, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot installations to reduce the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
Remote Windows 8.1 Backup and Restore Technical Consultant
Windows 8.1 Specialist
Progent's Microsoft-certified experts can deliver a range of technical services to assist organizations of all sizes to install, manage, and support environments that include workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to create test environments to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.
Microsoft Lync 2013 Online Support
Lync Server 2013 Onsite Technical Support
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.
Summit County Ohio Dynamics GP System Migration Technology Professional
Consultants Dynamics GP System Upgrade Akron, Summit County
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for more than two decades and Progent has delivered system integration, software development, training, and troubleshooting since the platform's debut. Progent can provide advanced expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, validate, and carry out an efficient upgrade from a a legacy release of GP to the latest version of Dynamics GP.
Dynamics GP Great Plains Accounting Support Outsourcing
Dynamics GP Power BI Consultant Services
Microsoft Dynamics GP can help you grow and manage your business more efficiently by delivering deep availability of strategic data and a fast return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your company, manage your accounting, automate financial processes, standardize processes across your company, refine inventory control, increase order accuracy, grow sales and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Dynamics GP software.
Services VMware VDR Backup
vSphere Data Protection, Consultancy
Progent offers affordable online support from engineers with expertise in a wide range of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide expertise for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can help your company to install, enhance, or maintain backup systems for a variety of topologies such as local, remote, cloud, or hybrid.
Remote Consulting System Center 2016 Troubleshooting
System Center 2016 Disaster Recovery Support and Help
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of System Center 2016, expand or tune an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.
Identity Verification Technical Support
Duo Two-factor Authentication (2FA) Specialist
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Microsoft Exchange 2000 Upgrade Online Troubleshooting
Exchange Server 2000 Upgrade On-site Technical Support
Progent is one of the most qualified information technology consulting firms for creating e-mail solutions based on Exchange 2000. Progent specializes in helping small companies derive all the benefits of Exchange 2000 for common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Microsoft Solutions Framework Project Methodology Server Help
Emergency Problem Escalation Through Teamwork Technology Consulting Company
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the front lines of network support, executing a wide range of IT tasks for an extensive array of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not just expert technical help, but also a consultant with proven approaches for using technical knowledge to solve real-world IT problems efficiently.
Exchange 2013 VoIP Outsourcing
Exchange 2013 Voice Mail Engineer
Microsoft Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These enhancements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online support and management for Exchange 2013.
24x7 Network Support and Integration
Microsoft Certified Expert Engineer Comprehensive Event Management
Even if your company has a minimal network services group and a modest IT budget, your information system can still have the same high availability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the latest network management products for proactive monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your mission-critical business applications and servers up and running.
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