Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
SQL Server 2014 incorporates significant improvements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services such as system design, configuration, management, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues detected by SCOM 2012.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent offers the services of a certified consultant with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or maintain a telepresence environment that protects your investment and optimizes the business value of your IT network. Progent can also provide the services of network infrastructure consultants able to help businesses of all sizes to create and maintain a network that provides the speed, dependability, security, and expandability required to support your telepresence environment.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up testing labs to assess Windows 8.1 and develop and manage Windows 8.1 migration projects based on proven methodologies.
Progentís computer outsourcing support offerings for small companies include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing chronic integration issues, and creating a company-wide security plan. Progent can help you enhance system availability and performance with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for major upgrades and can help with requirements definition, resource inventory, bill of materials development, vendor selection, purchasing logistics, and professional documentation. Progentís IT outsourcing service also features education for office productivity software such as Microsoft Office.
Even if your company has a small computer services group and a modest technology budget, your information system can still have the same high reliability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital business applications and hardware up and running.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current models.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support firms who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each customer. The practice of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet system.
Microsoft Dynamics GP/Great Plains can help you expand and control your business better by delivering deep access to strategic data and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the reach of your organization, manage your financials, automate financial processes, standardize procedures across your business, improve inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap all the advantages of your Microsoft Dynamics GP software.
Progent's Microsoft-certified Windows 2003 Server consultants can provide network support and expert consulting services for the entire line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and maintenance services include system planning, deployment, project management, on-site and remote network support and troubleshooting, Call Center outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager to simplify administration, enhance compliance, and boost productivity by ensuring that operating systems and applications are always current, tracking product licenses, and reporting usage patterns to help you make informed purchasing choices. When you are ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement a smooth migration to SCCM 2012.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network support packages, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks world-class availability, security, and productivity.
Progent offers the temporary assistance of a seasoned CIO who can provide a broad perspective to help you select and support network solutions appropriate for your current situation and that can be a firm basis for your growth. Progent's part-time CIO consulting services offer financial advantages to organizations who want to maximize the impact of their network expenditures but who are unable or unwilling to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to provide unbiased recommendations along with advanced technical help for creating IT systems that match the particular needs of your organization.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security designs for information systems with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.
Progent can provide the services of RIM BlackBerry-certified experts who can help small businesses to plan, administer, and repair BlackBerry solutions economically and successfully, doing away with the need for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, combined with Progent's efficient remote support model, offers small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory standards.
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.
Progentís Wireless Consulting Services provide a fast, affordable way for companies of any size to configure, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Dynamics GP allows you to expand and control your company more efficiently by offering easy availability of decision-driving data and a fast return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to extend the presence of your organization, handle your accounting, automate financial operations, unify processes across your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to help you reap the full benefits of your Dynamics GP software.
Progent's Cisco-certified CCIE consultants can help your business to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to current models.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster return on investment, more efficient use of physical computers, simplified operations, enhanced system availability, and easier manageability. Common uses for virtual machines include resource consolidation, economical hosts for line-of-business legacy software running on outdated operating systems, and inexpensive quarantine of program development or evaluation systems from production systems.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, examine the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.
Progent's Experts Team provides consulting in key technologies including Macintosh integration and applications; Expertise for Linux, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized program support; Chief Information Officer, management information analyst, and project logistics services; Special program design and integration; Web, eCommerce, EDI, and customer portal design and deployment; DBM management and efficiency consulting; Business intelligence expertise; and Telecommunications architecture support.
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support services to help businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
For medium-size businesses looking for IT consulting services, Progent offers an array of alternatives including local service, remote assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation support, application development, and expert consultation. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent provides professional in-person help for solving network problems quickly and economically.
Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are designed especially for small businesses who require fast availability of a Help Desk Call Center with expert phone support and effective escalation capability but who have to operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent can help you to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent offers online and on premises consulting to help your organization with any facet of BI reporting from debugging or enhancing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI consultants can help your company to support your existing reporting system, assist you to migrate reports and databases from a discontinued reporting platform to a modern solution, and deliver custom remote training tailored to your specific needs. Progentís business reporting and analytics professionals offer experience in the leading business analytics reporting and visualization platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Designer.
Progent's certified Windows Server 2003 engineers offer network help and IT consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, update, and support offerings include system planning, deployment, project management, in-person and remote technical support and troubleshooting, Help Desk services, expert security services, comprehensive outsourcing, and expert co-sourcing.
Nagios and MRTG are useful, free monitoring tools that operate with the Linux OS and can be used to analyze UNIX/Linux environments, Windows systems, or multi-platform situations where Linux and MS Windows run side by side. Nagios lets network support engineers to track network services such as SMTP, HTTP, SSH, and NNTP. MRTG permits you to track the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's network integration experts can show you how to use both these programs to streamline and troubleshoot your system.
Progent's Solaris platform support experts provide small and mid-size companies and developers assistance with managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of experience provides you with an easy single source to help you create and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older versions of VMM, develop workflows for building and installing virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.
Progent's certified wireless experts can help your organization to assess the benefits of using Catalyst wireless controllers to manage wireless deployments of any scale. Progent can help you to maintain and debug your current Wi-Fi network or help you plan and implement an efficient migration from outdated wireless controllers to current solutions.
Microsoft Windows Server Update Services allows network administrators to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
The CISA credential is a prestigious qualification that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass a comprehensive test given by the ISACA professional association. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to help companies in the fields of information systems audit process, IT enforcement, network assets and architecture ROI, IT service delivery, protection of data resources, and business continuity preparedness.
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements affect key areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.
Progent can assist you to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.