Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to configure effective pilot systems, the lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.


Additional Topics of Interest

Security Consulting Group for Pennsylvania
Local Professional for Maryland

Progent’s Technical Response Center offers affordable national after-hours online assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 telephone help and online secure network access to isolate and resolve network problems quickly and economically.

Online Consulting for Remote Access
Cisco VPN Integration

Cisco's security and offsite connectivity solutions for small to medium sized companies represent a complete range of easy-to-administer protection products to let you safeguard your entire network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business objectives.

Helpdesk On-site Support
Help Desk Software Selection and Deployment Technology Consulting in Wichita, Kansas

Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large businesses develop an efficient and successful in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations sift through the numerous top level Help Desk software packages available and determine what products might be too expensive, lack key functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk team for occasional projects or to fill in for vacationing or incapacitated personnel.

Private Cloud Integration Consultant Services
Consulting Services in Victorville, CA

Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that delivers the highest level of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting options are built upon proven virtualization techniques that allow small and midsize companies with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.

Microsoft Hyper-V 3.0 Virtual Machines Setup and Support
Windows Server 2012 R2 Hyper-V Network Consulting Vancouver, WA

Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, agile infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to cut IT costs and enhance availability.

Georgia Technology Consultancy Firm
New York Remote Technical Support

Progent’s Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone support and online secure network connection to troubleshoot and repair technical problems quickly and economically. The scope of IT experience represented by Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to competent specialists as needed. For critical issues, the Technical Response Center tries to respond to your request for service in less than one hour.

Microsoft Help Desk On-site Support
Tacoma Help Desk Software Selection and Deployment Online Consulting

The Helpdesk support model used by Progent gives small organizations an efficient alternative to reliance on freelance consultants by offering extensive expertise shared by multiple support teams, optional round-the-clock access to urgent help, fast escalation to top-level experts for solving even the most intractable problems, support consistency and dependability, prompt follow-up enforced by seasoned IT service administrators, a variety of easy-to-use mechanisms for requesting support jobs, and a high level of process visibility made possible by ticket tracking and accessible via a web-based portal.

Juniper Junos CLI Firewall Configuration
Juniper Junos CLI Cybersecurity Contractors Anchorage, Alaska

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Nexus 5000 Switch Professionals
Nexus 7000 Switch Outsourcing in Fort Wayne, IN

Nexus switches are intended to deliver the throughput, scale, resilience, cloud readiness, capacity, security and manageability required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting expertise to help your IT staff to create an optimal network architecture, set up test systems to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security and compliance tests, configure proactive monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant capabilities incorporated into Nexus products. Progent's consultants can also assist your business to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.

Support and Setup for CIO
Award Winning Chief Information Officer Technical Support in Wyoming

Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to improve business processes so they match more closely with your corporate objectives. Your company can create and implement a well conceived information technology plan without incurring the cost of a full-time senior IT executive.

SCOM 2012 Fabric Monitoring Computer Consultant
Top Ranked SCOM 2012 Cloud Monitoring IT Consulting in Greensboro, NC

Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.