Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help businesses of all sizes to design, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly challenging issues, or comprehensive project management support. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive experience with information security architecture. ISSAP consultants possess in-depth understanding of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Progent can provide a wide array of economical online and on-premises support services to assist your business to install, administer, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based resources and guards all users at any location with any endpoint device.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.
Progent's certified wireless networking experts can help organizations of any size to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, density, scale, security and manageability needed for transparent access between wireless and wired network infrastructure. Progent can provide efficient remote and onsite consulting services for legacy and current 802.11ac Aironet access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent has two decades of background assisting small and medium-size companies to plan, deploy, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent has little competition. Small companies who utilize trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Windows Server 2008 is a major step forward in making information networks more secure and available, easier to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, support, training, temporary staffing, network monitoring, and security expertise.
Progent's webinars provide small businesses the cost savings, ease, and flexibility of online learning and the proven training methods of experienced teachers who utilize the latest collaboration software to reproduce live, participatory learning environments. Progent can provide webinar education for popular desktop applications including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and management information software such as Microsoft Dynamics GP; plus other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can help your company to plan and implement a smooth transition from a UNIX-powered information system to a network based on Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and reduce productivity discontinuity by designing an efficient transition strategy that preserves your existing assets in UNIX software and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of current environment, migration planning and testing, MS Exchange migration support, information and application transition, and processor and storage migration and economization.
Progent's webinars offer small companies the affordability, ease, and flexibility of online learning plus the proven pedagogic techniques of experienced teachers who employ the latest collaboration software to reproduce real-time, interactive learning environments. Progent can provide online education for key desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Outlook: Dynamics business accounting and management solutions including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.
Progent can help your IT team to design and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that utilize on-premises IT assets along with one or more public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud migration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent's support services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoints printers, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, transforming raw data into valuable understanding of your business.
Microsoft CRM helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service components enable in-house staff to share data to help improve sales success and offer steady, effective customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support data.
If you have a company network with 10 to 50 network users, Progent's IT outsourcing services save your business from over-reliance on single freelance consultant while giving you affordable and dependable access to enterprise-class technical expertise. By providing network support service when you need it, offering specialized knowledge for key technologies, delivering unique support such as automated network monitoring, and charging only for support you use, Progent offers you an economical way for maximizing the productivity and profitability of your small business network. Progent is the intelligent way for small businesses to build and maintain a robust and secure information network and to benefit from quick access to the skilled support ordinarily available only to enterprises who can support a large internal IT group.
Progent imposes no service activation charge and requires no monthly commitment for support services provided during regular working hours. Progent's one-minute granularity eliminates big bills for quick fixes so you will not be tempted to permit simple problems to fester.
For companies that have a mix of Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Windows-powered computer to use Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you can use Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can help you to maintain these products for running Windows programs on your Macs and can in addition help your company to assess and configure other solutions for Windows PC emulation.
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours phone help and online secure computer access to isolate and resolve network problems rapidly and economically.
Progent provides the help of Microsoft and Cisco-Premier IT support experts to show customers affordable ways to help companies maximize the value of Microsoft and Cisco products. For networks that range from small offices to large corporations, Progent's network engineers can help you improve your information system's e-mail infrastructure, protection, reliability, performance, and system management.
Progent can provide cost-effective online support for all editions of Office Access including Access desktop and Access Web App and offers expert assistance for Access application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Access application programming and DBA services.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, turning uncooked data into useful insights into your business.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the advantages of adopting Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to centralize the administration of failover clusters.
Progent's Juniper Networks-authorized network engineer can help you to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated products to the latest versions. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to enable your business to streamline the management and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain networks that include a combination of Juniper's OS platforms.
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and post-migration Call Center support services.
Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced network service packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company information systems enterprise-class availability, security, and performance.
System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for key workloads such as SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, deploy, administer, and repair a multi-site backup/restore solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management services to make sure you complete your SCDPM 2016 initiative on schedule and on budget.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing and service organizations to manage complicated supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.
Progent's Microsoft authorized experts offer three service programs to help mid-size and large organizations create an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses analyze the various high-quality Help Desk software packages on the market and determine what packages may be too costly, miss key functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who want to reinforce their in-house Help Desk staff for special projects or to substitute for absent or incapacitated personnel.
Progent's certified security consultants can perform NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are correctly configured and effective.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, install, optimize, manage and debug a Wi-Fi solution optimized for your facilities. Progent can provide remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite consulting, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless intranet solution.
Progent's IT outsourcing packages provide budget-friendly computer consulting for mid-size companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and manageable manner than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available system foundation for your critical Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server 2008.
If you are an information technology consultant with system support expertise, teaming with Progent and assisting our clients will enhance your skills through collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on offering IT consulting and computer support to small and midsize companies will offer you the chance to work in depth with decision makers and contribute tangibly to the success of exciting companies. Also, Progent's virtual office network provides the most advanced tools for off-site support and wireless access to allow you to deliver speedy fixes when you troubleshoot mission-critical problems.
E-Mail Guard is Progent's affordable spam filtering and virus defense service that offers small businesses world-class protection against spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based spam filtering and virus defense services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators track and control their e-mail application, irrespective of server vendor, hardware technology, or geographic location.