Progent's compensation model is built on revenue sharing, so just like working as a freelance contractor, your earnings are directly driven by your generated revenue. Certain of our consultants focus on lifestyle issues and elect to work at an easy pace, utilizing our self-determined schedule to follow personal enthusiasms such as hiking, car racing, skiing, surfing, vacations, or spending private time with family and acquaintances. Others take advantage of the chance to make big dollars through hard work and extended hours. Progent completely supports either end of the spectrum and everything in between.
Microsoft Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, such as its touchscreen interface and signature live tiles user interface, offer a broad selection of advantages for organizations who know how to put them to work. Progent's Windows consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's various technical enhancements.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance problems.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that allow you to analyze your business more effectively, turning uncooked data into valuable insights into your business.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate processes.
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent can provide a variety RMM options delivered as low-cost services created to assist your company to identify and resolve a most IT network problems before they get big enough to hurt productivity.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and generate and validate a DR/BC plan.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
System Center Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent’s Technical Response Center provides nationwide extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours phone support and online direct computer access to troubleshoot and repair network problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to qualified specialists as needed. For urgent issues, the TRC endeavors to answer your request for support within one hour.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can assist you to plan, install, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business needs.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on software first produced by Connectix, delivers the performance necessary to carry out hardware reduction, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-class computing network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in software programming and testing, migration from legacy mission-critical software, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and deploy MS Virtual Server 2005.
E-Mail Guard is Progent's economical antispam and anti-virus solution that gives small businesses world-class defense against spam, viruses, DHA attacks, and other types of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and virus defense services that ward off email attacks before they can breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server platform, hardware technology, or geographic location.
Progent can help you to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can help you plan, configure, manage, and troubleshoot an efficient Wireless LAN architecture, recommend sensible components, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete wireless network security strategy that is well integrated with the security strategy for your entire business network.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems detected by Microsoft SCOM 2012.
Progent provides national remote help and consulting services for companies that run Apple macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X users a range of IT services such as desktop support, upgrading to the current version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to iCloud. Remote technical support offers optimum leverage for your IT dollar by protecting client productivity and shortening the time billed for computer analysis and repair. Advanced online access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by going to your site. In most of cases your network problems can be remediated over the phone or through a mix of phone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help with the most challenging system problems.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on schedule and within budget.
Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent offers nationwide online technical support and consulting services for companies that run macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's consultants offer Mac users a variety of services including desktop assistance, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or migrating to iCloud services. Online technical support offers maximum leverage for your information technology budget by preserving user productivity and limiting the time billed for computer repair services. Advanced online access tools and skilled technicians and consultants allow Progent to solve the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE network engineers and CISSP certified security professionals to help with the most challenging network problems.
Progent's Citrix experts can assist you to design, deploy, manage, and troubleshoot a virtualized application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and support a remote datacenter that offers high uptime, enhanced security, and fast disaster recovery.
Progent offers a variety of IT service bundles for small companies. These IT outsourcing and network monitoring services are built around the proactive problem solving capabilities of Operations Manager, a state-of-the-art network and IT management software platform that monitors the reliability, performance, and security of your information system and isolates incipient problems before they can bring down your system. With Progent's affordably priced IT service programs, small companies can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security plan and design security into your business processes.
If your office computer system mixes Sun Solaris technology with Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high reliability, enhanced performance, and strong security. Progent's Solaris and Windows coexistence assistance offerings feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and repair, on-site technical support, and Contact Center support.
Microsoft Dynamics GP/Great Plains software includes analytics and reporting features that let you track all operations, revenues and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that allow you to analyze your business more completely, converting raw data into useful management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer custom business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
Progent's certified engineers offers remote and onsite consulting services to assist your company to administer, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online access, mobile device management, wireless network design, and remote system monitoring and alerts.
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical errors small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.