About Progent
Microsoft and Cisco Qualified IT Support Experts
What Customers Say About Progent
Additional Topics of Interest
UNIX Cybersecurity Firm
UNIX Consultant
If your company has a Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a broad range of security areas including security management procedures, security architecture and strategies, access management products and methodology, applications development security, business processes security, physical security, communications, infrastructure and web security, and disaster recovery planning. CISM and CISSP define the basic competencies and worldwide standards of knowledge that network security managers are expected to master. These accreditations provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer world-class security support and engineering help.
Virtual Support Desk Costs Professionals
Shared Computer Support Help Desk Costs Configuration
Progent's Helpdesk outsourcing and co-sourcing services help businesses to cut costs and improve productivity.
Technology Consulting Windows Server 2012R2 Storage Spaces
Windows Server 2012 R2 Configuration Manager On-site Support
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
24-7 Aironet 1700 Access Point Outsourcing
Immediate CCIE Certified Aironet 2600 Access Point Technology Consulting
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite configuration and debugging support to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your unique office design, building structure, and expected network traffic.
WatchGuard Firewall Cybersecurity Company
WatchGuard Firebox M570 Firewall Cybersecurity Contractor
Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Top Quality scom 2016 SharePoint integration Online Support
scom 2016 management servers Setup and Support
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for critical applications by offering centralized, cross-platform tracking of IT infrastructure installed across on-premises datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite support to help businesses of any size to plan, integrate, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older releases or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive IT management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Consultants Position
Telecommuting Microsoft Consultant Virtual Office Job
Progent is seeking to hire staff-level, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security credentials; and advanced system design experts with a background in mobile access, wireless networking, high uptime, workplace recovery, data protection, and VMware. Progent also is looking for professionals to join our team of help desk support technicians and remote support professionals. In addition, Progent is looking for experienced administrators who can perform productively in Progent's high-growth, virtual office culture.
LifeSize Telepresence Consultancy
Specialist Cisco Video Conferencing
Progent offers the support of an accredited consultant with expertise integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a telepresence environment that preserves your investment and optimizes the strategic value of your information network. Progent can also provide the services of network infrastructure consultants able to help businesses of all sizes to build and troubleshoot a communications network that provides the performance, dependability, protection, and expandability you need to support your video conferencing/telepresence environment.
SMS Upgrade Help and Support
SMS Server 2003 Migration Network Engineer
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications quickly and automatically to appropriate users, reduce product costs and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by installing critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by fully exploiting the administrative functions incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including program and appliance inventory.
An index of content::
Exchange 2016 Configuration Consultants
Exchange 2016 Integration
Progent can help you in all facets of your migration to Exchange 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24-7 Microsoft Outlook for Mac Online Support Services
Word for Mac On-site Support
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Mac and Windows systems.
Top Quality Flexential Data Center Tampa Engineer
Flexential Tampa Colocation Center Consultants
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a team of IT experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning consultants. Progent can also assist you to plan and carry out a move to the Flexential data center by providing services like planning system architecture, specifying hardware, system setup and validation, debugging, streamling remote network management, and training your network staff.
Catalyst Wireless Access Point Online Support Services
Computer Consultants Catalyst Wi-Fi 6 Access Point
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants can provide affordable remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
Microsoft Dynamics GP Migration Engineers
Microsoft Dynamics GP System Upgrade Consulting
Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the product's original release. Progent can provide top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, validate, and implement a cost-effective upgrade from a an outdated version to the latest edition of Microsoft Dynamics GP.
24/7 VoIP Phones Online Support Services
24/7 Cisco IP phones IT Consulting
Progent's Cisco VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST systems for survivability.
Cisco IP Video phones Computer Consultant
Cisco SIP phones IT Consulting
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
ProSight Data Protection Services ECHO BDR Solutions Remote Technical Support
Offsite Managed Data Backup/Recovery Services Setup and Support
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Microsoft System Center Operations Manager Consulting Services
Comprehensive Event Management Outsourcing
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate serious issues uncovered by SCOM 2012.
Largest Fortinet 100 Series Firewalls Online Support Services
Fortinet 50 Series Firewalls IT Consultant
Fortinet next-generation firewalls are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate security appliances to safeguard your digital resources at the network perimeter, within the data center core, at branches, and at the cloud edge.
Microsoft Intune Migration Remote Technical Support
24 Hour Intune and Windows 10 Onsite Technical Support
Progent's Microsoft-certified Intune consultants can assist your company to assess the business value of utilizing Intune for administering your mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist your company to configure security policies, plan and deploy pilot environments to evaluate the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with SCCM for unified change management, and provide ongoing support for your Intune solution.
Virtualization Consult
On-site Technical Support Server Management
Server growth puts pressure on network budgets and administrative resources. Server consolidation through a virtual architecture offers lower TCO of servers and faster return on investment, more efficient utilization of servers, simplified operations, increased network uptime, and easier management. Common uses for virtual machines include resource consolidation, economical platforms for line-of-business legacy software running on outdated operating systems, and affordable isolation of program development or pilot testing environments from production systems.
Systems Consultant Microsoft Mac and Linux Desktop
PC Desktop Online Support Services
Progent can deliver a variety of affordable online and on-premises support services to assist your business to install, administer, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Remote PC and Smartphone Network System Support Consultant
Professional Services Mobile Laptop
Progent's remote access and smartphone synchronization experts can assist your business to design and configure secure access solutions for remote desktops, laptops, and smartphones so they integrate seamlessly with your IT network, allowing your business to optimize the efficiency of your remote workers.
Automatic Fail-over Computer Consultants
High Availability Internet Connections Network Consultants
Progent's Cisco-authorized network professionals can show you how to build an affordable, fault tolerant Internet connection architecture that can deliver non-stop Internet access via a broad range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most current technology for high availability Internet connections to implement an affordable, fully redundant Internet network with automatic failover and other features to create non-stop Internet access.
Professional System Center MOM
System Center Operations Manager Online Consulting
Progent provides a variety of IT support bundles for small organizations. These IT outsourcing and network monitoring services are built around the proactive problem handling abilities of Microsoft Operations Manager, a state-of-the-art network and system management software platform that monitors the availability, performance, and safety of your network and identifies incipient problems before they can disrupt your system. With Progent's economically priced network service packages, small businesses can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.
Remote Remote Monitoring and Reporting Network Consultant
System Center Operations Manager Information Technology Consulting
Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can get a degree of network stability that was previously limited to enterprises. Progent offers several RMM options available as economical services designed to help your company to detect and resolve a most network problems before they get big enough to impact your business.
Wireless Link Support and Help
Urgent Wireless LAN Consultant Services
Progent’s wireless professionals can help small companies design, select, test, deploy and support protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of protection that matches or exceeds wired connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and install the wireless link technology that align best your business requirements.
Dynamics GP Accounting Onsite Technical Support
Dynamics GP/Great Plains Information Technology Consulting
important characteristics of Dynamics GP software include a modular structure that allows you to license just the functionality you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting services that permit you to track all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the capability to process information from virtually any db software or desktop software into Microsoft Dynamics GP, and an open architecture that makes it possible to create custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP support professionals to help you convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.
IT documentation management Professionals
Top Ranked network asset documentation management Engineer
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
24/7/365 Microsoft Certified Partner SCCM 2012 Patch Management Support Services
SCCM 2012 On-site Technical Support
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device management platform or help you to modify your current SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).
Android and Office 365 integration Computer Consultant
Technical Consultant Android Wi-Fi
Progent's seasoned team of IT consultants and subject matter specialists have years of background providing online and on-premises support for organizations of any size who want to integrate Android phones into their IT systems so that users can communicate and collaborate while on the go. Progent offers the range of skills to resolve network issues that involve numerous vendors and that represent a mix of older and up-to-date technology. Progent provides cost-effective online consulting to assist you with any facet of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional support to assist you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major IT projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and operate Android phones and tablets to maximize their business value.
SQL Server 2008 Technical Consultant
SQL Server 2008 Network Consultants
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts and network users, lessening the difficulty of designing, deploying, managing, and accessing enterprise data and database programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Online Support Services ISA Server 2006
ISA Server 2006 Integration
ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can show you how to design, rationalize, pilot, install, customize and support the any edition of ISA Server on your information system.
Remote Wireless Site Survey Professional
Computer Engineer Wireless Site Survey
Progent's Wi-Fi site survey services help you to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a WLAN that delivers the reception, speed, density, QoS, security, and roaming ability your company needs. Wireless site survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite site survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
Integration Services Microsoft SQL 2008 Server
SQL 2008 Analysis Services Specialist
SQL Server 2008 delivers powerful, familiar tools to computer professionals and network users, lessening the difficulty of creating, deploying, managing, and accessing company data and analytical applications on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Consulting Hourly Rate On Site service
Consultant Hourly Cost Computer Setup
Progent's pricing model is to bill for remote support and on-site visits by the minute. Consequently, you owe only for delivered support. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent offers in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and asks no monthly commitment for services delivered during regular business hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you will not be tempted to allow simple problems to stay unaddressed.
Flexential Internet Data Center Specialist
Flexential Data Center Engineers
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a group of IT consultants based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also assist you to plan and carry out a migration to the Flexential data center with services like designing solution configuration, recommending hardware, system setup and testing, troubleshooting, streamling remote network management, and training your network staff.
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