Network monitoring commonly involves observing a system's resource utilization in order to uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux or UNIX and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's network support consultants can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals offer small businesses and programmers help with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.
Progent's Microsoft-certified consultants provide computer support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Microsoft Exchange Server include planning, installation, project management, onsite and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent provides a selection of network support bundles for small organizations. These information technology outsourcing and server monitoring services are based on the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and IT management software platform that monitors the reliability, performance, and safety of your information system and isolates incipient problems before they can disrupt your network. With Progent's affordably priced IT support packages, small companies can choose a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet firewalls to safeguard your digital resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Microsoft supports transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on time and within budget.
To deliver economical network support for small companies, Progent has developed full-service computer outsourcing plans that offer small organizations quick access to technical help without requiring you to hire, educate, and maintain an expensive full-time IT team. Progentís IT outsourcing services offer you an economical alternative for creating a secure and reliable environment for your favorite Windows business productivity suites such as Microsoft Office XP and Office 2003.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises integration and debugging support to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and anticipated network traffic.
Progent's Microsoft consultants can help your company to assess the value of Microsoft Lync Server for your business and can assist you to design and execute a rollout of Microsoft Lync Server that unifies the administration of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the collaborative functions of MS Office applications, and offer online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft products.
Progent can deliver in-depth online consulting for all major technologies associated with small company information networks and allows you to outsource a variety of strategic, as-needed services such as a temporary CIO to provide senior-level planning and budgeting capability, a Call Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management for critical initiatives like office moves oroperating system migrations, connectivity consultants for building and maintaining fast and robust network infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or troubleshoot business application programs.
Progent's Citrix-certified consultants can help your organization to assess the business value of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtualized network while lowering the cost of equipment and operations and simplifying administrative processes.
Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables safe self service, and delivers a single control mechanism for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist your organization with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Progent is one of the most expert information technology support firms for creating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full advantages of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Cisco's security and offsite access solutions for small to medium sized companies offer a full array of manageable security products to let you protect your entire information system. Cisco's VPN line includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your corporate goals.
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you create and validate a security strategy for your Skype for Business solution that meets regulatory standards.
By using virtual servers, companies are able to operate multiple virtual servers on one actual server. Virtual server technology allows IT organizations to gain all the benefits of server isolation, while avoiding the expense associated with buying extra server equipment. Virtual servers are also the enabling technology for building private clouds, which provide major advantages including reducing the costs of hardware, datacenter facilities, and management while enhancing data protection, system availability, and recoverability. Other key server management technologies are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you in all aspects of server virtualization and administration to allow your company to cut costs and conserve time.
For smaller businesses, computer security and compliance can be too complex to master yet too dangerous to ignore. The largest biggest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It seems like there's nowhere to run. Progent has made it economical for small and midsize businesses to implement vital security tasks successfully by offering the benefit of billable time to the closest minute without any minimum charge for remote help. You have the help of a seasoned information expert to provide precisely the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.
Progent offers customized online training for a range of desktop apps and operating systems such as Office and Office 365 Excel, Word, Access and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the benefits of traditional physical classroom instruction, such as instant communication between students and teachers, but avoids the costs of travel and the challenge of attempting to accommodate the schedules of many students. Available to individuals or groups of any size, Progent's live online training permits the instructor to run the class from a remote facility while the students can be spread across a campus or across the the U.S. Live online learning supports proven teaching mechanisms such as broadcast white boards, real-time questions, and collaborative desktops. Classes can be brief and personalized to specific subjects or longer in duration and broader in coverage.
Office 365 is Microsoft's growing family of productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans intended for customers from individuals and home offices to enterprises. Progent offers fast and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.
Cisco's security and remote connectivity technology for small to medium sized businesses offer a full range of easy-to-administer protection products to help you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate objectives.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server platform and based on software first developed by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server isolation projects via virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to enhance ROI in software development and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can help your business to evaluate and deploy MS Virtual Server 2005.
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent include ROI analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing technical help.
Progentís high availability system experts offer reliability support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, fault-tolerant Internet architecture design, fault-tolerant data center services, and other fault-tolerant operations consulting to help your organization create a 24x7 environment for strategic applications. Progent possesses the knowledge and experience to design economical, fault-tolerant systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-site network with a completely mirrored Internet interface and intelligent network load balancing.
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Microsoft-certified engineers can deliver affordable remote and on-premises support to implement your migration to Microsoft Exchange Server 2010, produce comprehensive documentation of your new email environment, educate your network support staff and users to get them ramped up rapidly on Exchange 2010, and provide ongoing administrative services and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a powerful but manageable IT network. The integration requirements of the Microsoft .NET functions included with Small Business Server calls for a network expert with hands-on background and broad experience in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting network environments powered by the Microsoft SBS line of servers and programs.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the strategic impact of your IT system; configure XenDesktop software with your servers, user computers, and printers; migrate your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain XenDesktop effectively.
Progent's Microsoft-certified consultants offer remote or onsite support to assist companies of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing especially stubborn issues, or full project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
For enterprise project management support, Progent can provide the services of senior information technology professionals with years of background in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow leading practices to ensure that development or deployment projects are completed on schedule and on budget.
Progent offers the expertise of certified engineers as well as seasoned software developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and certified data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Microsoft consultants can help your company to evaluate the benefits of Microsoft Lync Server for your business and can help you to design and execute an installation of Microsoft Lync Server that unifies the management of IM and Presence and improves the productivity of your in-house employees, at-home workers, and smartphone users. Progent can in addition help you to perform a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and provide online seminars and continuing support for Microsoft Lync and other Microsoft products.
Progent's certified relational database developers can provide businesses of any size remote support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and integration, database architecture and coding, management support, replication and synchronization solutions, capacity planning, tuning, migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity solutions that protect a small office from advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources spread over multiple physical sites and various clouds.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Integrated Sales and Customer Service components enable employees to share data to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and extensive experience with information security design. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.
Progent offers small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose appropriate products from a variety of suppliers to achieve your security objectives while staying within your budget restraints.