Full-time and Freelance Work at Progent

You Need Great Technology to Provide Outstanding Technical Service
Progent is convinced that a carefully designed and executed information system can be a crucial piece for enabling any company's growth, and Progent follows this philosophy in our corporate network infrastructure. We have created a fault-tolerant virtual office network that allows Progent's staff consultants and authorized contractors to deliver rapid and effective support, cooperate easily on complex projects, and experience professional and personal maturity from being part of a dynamic company ethos of personal drive and freedom.

Our entire distributed information technology foundation is housed in three distinct advanced Internet data centers (a couple in San Jose and the other in Sacramento), offering the highest degree of fault tolerance, backup, data protection, and uptime. By separating our infrastructure into distinct data centers, Progent is assured excellent consequent accessibility. By locating one of our key data centers in Sacramento, we avoid the San Francisco Bay Area's earthquake risk.

Progent has a sophisticated Voice over IP PBX system sited in one of our data centers. Our VoIP PBX offers seamless, cohesive voice access to all in-house members nationwide Powerful features including sophisticated call center options, find-me/follow-me connections, integrated e-mail Inbox/voice messaging, full-featured VoIP hardware phones, and PC-powered software phones, seamless call routing for all users, and integrated software-based call management utilities all operate in harmony to provide an effective solution to make sure that customers can speedily and easily access needed Progent resources.

Progent has designed an expandable architecture of more than 50 servers that host the basic applications used to support our consultants, such as Exchange email and groupware, accounting and management information software, customer invoicing packages, help desk systems, web services, access permissions and security servers, document handling, network shared printing, archiving and business continuity, marketing and sales support, CRM, network management and auditing, and VoIP. Progent leverages server virtualization technology from VMware to streamline even more our ability to expand and manage our information system.

Progent leverages the advanced infrastructure we have created by providing data center services for clients who need quick availability of the advantages of Progent's efficient virtual office technology.

Ensuring That Client Service Information is Available and Protected
Progent's customer documentation practices are unmatched in the consulting business, and Progent has built a world-class environment for our consultants to produce complete reports of all support incidents, exchange those support details with our clients electronically following each authorized task, and preserve them in a manner that offers enhanced efficiency for later and/or cooperative work with other Progent team members. Thanks to synchronization technology, every Progent engineer can gain full availability to important aspects of client data any time, and with 1024-bit RSA encryption, client information is at all times protected.

Progent's virtual office environment is robust, field-proven, and well honed by the continual interaction of 100+ Progent personnel around the U.S. that use the system daily. Progent has followed a virtual office model since the company's founding in 1999, and our president Les Kent brings experience from his previous companies in designing and implementing innovative virtual office structures ever since 1994.

By building a business model and infrastructure based on a virtual office, Progent has attracted a broad spectrum of high-caliber people who achieve an exceptional level of efficiency, work satisfaction, and enhanced life style that has contributed to minimal attrition and enduring customer loyalty.

Benefits of Our Virtual Office Network
By using Progent's innovative virtual office environment, our staff engineers and contractors can stop spending effort commuting to a physical office or traveling to consult in person that could be done far less expensively by using remote tools. Since the majority of support tasks can be handled remotely, our virtual office allows our consultants to spend the highest possible amount of time performing revenue-generating tasks rather than traveling, and provides clients the quickest available network resolutions at the lowest cost.

Our consultants have the option of offering off-site support exclusively, cooperating with other team members when in-person activity may be required. At Progent, you are able to establish your personal job calendar to fit your individual lifestyle without jeopardizing the quality of client service.

Learn Additional Details About Working with Progent
Check out these links to find out additional information about Progent's job opportunities, business culture, operational conditions, profit sharing structure, and benefits packages:

• Staff Positions at Progent
• Opportunities for Freelance Experts
• Reasons That Progent Is Unique
• Our Compensation Model and Benefit Packages
• Jobs at Progent Q&A

This is a description of some present job openings:

Job Code P014
Senior Microsoft Computer Consulting Expert
Progent is seeking experienced Sr. Microsoft computer consulting experts in the to assist a variety of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.

Specifics about Senior Microsoft Information Technology Consulting Expert Positions

Job Code P016
Desktop Support Expert
Progent is seeking Desktop Support Consultants to assist Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer sites in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. In addition, work closely with customer's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the client's end users.

Specifics about Desktop Support Expert Job

Job Code P018
Senior Microsoft Computer Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Sr. Microsoft computer consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small and midsize organizations manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.

Specifics about Senior Microsoft IT Consulting Expert Jobs

Senior Exchange Consultant - Online
Progent is seeking a Senior Microsoft Exchange expert to spearhead enterprise-level Exchange design and deployment projects. The right applicant would be a technical consultant with subject matter expertise in Microsoft Exchange 2007 to 2019 and Office 365 and with a thorough grasp of Active Directory. This position demands a background in the consulting, architectural design, implementation and support of these technologies.

More information about Sr. Microsoft Exchange Consultant Jobs

Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to work as a senior sales executive responsible for selling the company's broad portfolio of information technology outsourcing and computer consulting, and development services. Responsibilities of the BDR include:

• Generating and articulating key elements of service propositions that tie our services with a customer's unique competitive requirements
• Maintaining good relationships with customers
• Providing ongoing client management and developing follow-on sales
• Maintaining an understanding of rapidly evolving IT technology

If you would like to ask about any opening listed above, you should send your resume to jobs@progent.com. Please state the job codes of the jobs of interest.