You Need Advanced Infrastructure to Deliver Outstanding Technical Service
Progent is convinced that a carefully architected and executed information system can be a pivotal factor for enabling a firm's growth, and we follow this philosophy in our corporate system environment. We have built a zero-downtime virtual office infrastructure that enables our staff engineers and certified contractors to offer fast and effective support, cooperate closely on sophisticated jobs, and experience professional and private maturity by being a member of a dynamic company culture of self motivation and freedom.

Our complete distributed network foundation is housed in three distinct world-class Internet data centers (two in Silicon Valley and the other in Sacramento), offering the utmost levels of fault tolerance, backup, data protection, and availability. By splitting our infrastructure into different data centers, Progent is ensured high consequent availability. By situating one of our key data centers in Sacramento, we avoid the San Francisco region's seismic threat.

We have a state-of-the-art Voice over IP PBX system sited in one of Progent's data centers. Our Voice over IP PBX provides transparent, cohesive voice access to all in-house consultants across the U.S. Advanced features including comprehensive call center functions, find-me/follow-me connections, integrated email and voice messaging, efficient Voice over IP hardware phones, and computer-integrated soft-phones, transparent call routing for each user, and integrated software-based call management applications all work in harmony to provide an effective platform to make sure that clients can quickly and easily communicate with required Progent resources.

We have created an expandable infrastructure of more than 50 servers that host the basic programs used to run Progentís consultants, such as Exchange email and collaboration, financial and management information systems, customer billing packages, call center systems, web support, access permissions and protection servers, document handling, print servers, backup and business continuity, sales automation, CRM, system administration and auditing, and VoIP. Progent utilizes virtual server technology from VMware to enhance even more the ability to expand and manage our information system.

Progent leverages the robust network environment we have created by offering hosting services for customers who want quick access to the advantages of Progent's efficient virtual office environment.

Making Sure Client Service Data is Available and Protected
Our customer documentation practices are unmatched in the consulting industry, and Progent has created a powerful system for our consultants to produce complete documentation of all service incidents, exchange those service details with our customers via email following each job, and preserve them in a way that offers high productivity for later and/or collaborative activity with other Progent personnel. Thanks to synchronization technology, each Progent consultant can gain full availability to important aspects of customer information whenever necessary, and with advanced RSA encryption, client information is always protected.

Progent's virtual office environment is robust, mature, and well honed by the active involvement of scores of team members nationwide that use the system every day. Progent has practiced a virtual office approach since our inception in 1999, and Progentís founder Les Kent has experience from his former companies in architecting and implementing efficient virtual office environments since 1994.

By building a business model and network environment around a virtual office, we have attracted a broad range of talented individuals who attain an enviable level of efficiency, professional growth, and enhanced quality of life that has contributed to low turnover and lasting customer loyalty.

Benefits of Progent's Virtual Office Infrastructure
By using our advanced virtual office technology, our staff engineers and contractors can avoid spending effort in commutes to a central work facility or traveling to consult in person that could be done far less expensively by using remote tools. Because the majority of network tasks can be handled off site, this enables our consultants to spend the maximum amount of time performing revenue-generating tasks instead of driving, and gives clients the quickest available technical resolutions at the lowest expense.

Progent engineers have the choice of providing remote support exclusively, coordinating with other team members when on-premises activity may be required. At Progent, you are able to establish your personal work calendar to match your desired lifestyle without jeopardizing the excellence of client service.

Find Out More Details Concerning Working at Progent
Follow these links to find out additional information concerning Progent's available jobs, business philosophy, operational conditions, compensation structure, and benefits:

The following is a list of our present job openings:


Code
 
Description

P014

Senior Microsoft Computer Consultant -
Progent is looking for experienced Senior Microsoft computer consulting experts in the to assist a range of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of expertise include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring.

More information on Sr. Microsoft Information Technology Consultant Job


P016

Desktop Support Expert -
Progent is looking for Desktop Support Consultants to help our customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's client locations in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers based on the latest Microsoft technologies. Also, work closely with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.

Specifics on Desktop Engineer Jobs


P018

Sr. Microsoft IT Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Senior Microsoft IT consultants in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small and midsize businesses manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of expertise include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information about Sr. Microsoft Information Technology Consulting Expert Job


Expert

Senior Microsoft Exchange Expert - , Online
Progent is looking for a Sr. Exchange expert to spearhead large-scale Exchange planning and deployment projects. The right candidate would be a technical consultant with expertise in the area of Microsoft Exchange 2007 through 2016 and Microsoft Office 365 and with a thorough grasp of Active Directory. This role would require a background in the consulting, architectural design, deployment and support of these technologies.

Specifics on Sr. Microsoft Exchange Consultant Job


S25

Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to work as a senior sales executive who is responsible for selling the company's extensive selection of IT outsourcing and computer consulting, and application development services. Responsibilities of the BDR include:
  • Producing and explaining crucial components of service propositions that align Progent's services with real business value
  • Establishing and maintaining excellent relationships with clients
  • Providing ongoing account management and developing follow-on sales
  • Explaining rapidly evolving IT technology

More information about Business Development Representative (BDR) Job - Los Angeles and New York Metro Areas


If you want to ask about any job listed above, you should send your background information to jobs@progent.com. Be sure to include the job codes of the positions that interest you.

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