It Takes Great Technology to Deliver Great Customer Service
Progent is convinced that a carefully designed and implemented information system can be a pivotal factor for accelerating any company's success, and Progent applies this credo in our own network infrastructure. We have built a fault-tolerant virtual office network that allows our staff engineers and authorized contractors to deliver rapid and efficient support, collaborate closely on sophisticated projects, and gain from professional and private maturity by acting as a member of an exciting business culture of personal drive and independence.

Our entire multi-site network foundation is situated in three separate world-class Internet data centers (a couple in Silicon Valley and the other in Sacramento), providing the highest degree of fault tolerance, redundancy, security, and uptime. By splitting our infrastructure into distinct data centers, we are assured high consequent availability. By situating one of our key data centers in Central California, we avoid the San Francisco Bay Area's earthquake risk.

Progent has a sophisticated Voice over IP PBX system sited in one of Progent's data centers. Our VoIP system provides transparent, integrated voice access to all staff members across the U.S. Powerful capabilities such as sophisticated call center options, find-me/follow-me calling, integrated email and voice messaging, efficient VoIP user handsets, and computer-powered soft-phones, seamless message routing for each user, and built-in software-based call management applications all operate in harmony to provide a powerful platform to ensure that customers can speedily and conveniently communicate with needed Progent resources.

We have created an expandable architecture of 50+ servers that power the core applications used to support Progent's consultants, including Exchange messaging and groupware, financial and reporting systems, client invoicing systems, help desk applications, web services, authentication and security servers, document storage, network shared printing, archiving and workplace recovery, sales automation, Customer Relationship Management, system administration and monitoring, and VoIP. Progent leverages virtual server technology from VMware to streamline further our ability to scale and manage our network.

Progent exploits the robust infrastructure we have designed by providing data center services for customers who want immediate access to the benefits of Progent's efficient virtual office technology.

Making Sure Client Support Data is Accessible and Safe
Our client documentation standards are unparalleled in the information technology outsourcing industry, and Progent has built a powerful environment for our engineers to produce full reports of all support interactions, exchange those support details with our customers electronically after every job, and store them in a manner that allows enhanced efficiency for future and/or collaborative work with other Progent team members. Thanks to replication software, each Progent consultant can gain complete availability to important aspects of customer data any time, and with 1024-bit RSA encryption, client data is always protected.

Progent's virtual office environment is stable, mature, and enhanced through the active involvement of 100+ Progent personnel nationwide who utilize the system every day. Progent has followed a virtual office approach since the company's inception in 1999, and Progent's president Les Kent brings a strong background from his previous companies in designing and implementing innovative virtual office structures since 1994.

By creating a culture and infrastructure based on a virtual office, Progent has attracted a broad range of high-caliber individuals who achieve an enviable degree of productivity, work satisfaction, and improved quality of life that has contributed to minimal turnover and lasting customer loyalty.

Benefits of Our Virtual Office Infrastructure
By using Progent's innovative virtual office technology, our staff engineers and contractors can stop wasting time in commutes to a physical office or traveling to consult in person that can be done far less expensively by using remote technology. Since the majority of support tasks can be performed off site, our virtual office enables Progent's consultants to spend the maximum number of hours doing revenue-generating work rather than traveling, and gives customers the quickest available network resolutions at minimal cost.

Our engineers have the option of performing remote services only, coordinating with other consultants when on-premises activity may be needed. At Progent, you are able to establish your personal work calendar to fit your desired lifestyle without compromising the excellence of customer support.

Learn More Information Concerning Working with Progent
Follow these pages to find out more details about our job opportunities, business culture, operational conditions, compensation model, and benefits packages:

Below is a description of some available job openings:

Job Code P014
Senior Microsoft Information Technology Consultant
Progent is seeking experienced Senior Microsoft computer consultants in the to help a variety of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information on Sr. Microsoft IT Consulting Expert Positions

Job Code P016
Desktop Support Expert
Progent is seeking Desktop Support Experts to assist our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our client sites in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by the latest Microsoft technologies. In addition, work closely with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the customer's end users.

More information on Desktop Engineer Positions

Job Code P018
Sr. Microsoft Computer Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking proven Sr. Microsoft IT consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small and midsize businesses manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of knowledge include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.

More information on Sr. Microsoft IT Consultant Job

Senior Microsoft Exchange Consultant - Online
Progent is seeking a Sr. Microsoft Exchange consultant to spearhead enterprise-level Microsoft Exchange planning and deployment projects. The ideal candidate would be a technical consultant with expertise in Microsoft Exchange 2007 to 2019 and Microsoft Office 365 and with a solid grasp of Microsoft AD. This position calls for experience in the consulting, architectural design, deployment and support of these platforms.

More information about Senior Microsoft Exchange Consultant Positions

Job Code S25
Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to operate as a senior sales executive who is responsible for selling the company's extensive portfolio of IT outsourcing and computer consulting, and development services. Responsibilities of the BDR include:

  • Producing and articulating crucial components of service proposals that tie our services with real business value
  • Establishing and maintaining good relationships with Progent's customers
  • Providing continuing account management and generating follow-on sales
  • Maintaining an understanding of rapidly changing IT technology
Details about Business Development Representative Positions - Los Angeles and New York Metro Areas

If you wish to enquire about any opening shown above, please send your resume to jobs@progent.com. Be sure to state the job codes of the jobs that interest you.



An index of content::

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  • Durham Dharma Crypto-Ransomware Forensics Raleigh Durham Cary Award Winning Durham Snatch Crypto-Ransomware Forensics Durham North Carolina
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  • Guarulhos Work at Home Employees Call Desk Outsourcing Consulting and Support Services Guarulhos Guarulhos Teleworkers Help Desk Call Center Outsourcing Consultants
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  • Lakeland Ransomware NotPetya Readiness Evaluation Lakeland, US 24x7 Lakeland Ransomware Egregor Preparedness Review Lakeland, FL
  • Lawrence Lawrence Ransomware Spora Vulnerability Audit Lawrence Crypto-Ransomware Hermes Readiness Report Lawrence-Andover
  • Linux Consulting Solaris Computer Consulting
  • Manchester-Rochdale Small Business Network Consulting Manchester, Great Britain Services

  • Cisco VoIP Technical Support
    Information Technology Integrators Cisco Switch

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  • Microsoft SQL Server 2016 Network Outsource Sorocaba Computer Outsourcing Consultants Microsoft SQL 2008 Sorocaba, São Paulo
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    Consult HP Lights-Out 100c Remote Management Card

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  • Work from Cisco Engineers Part-Time Job
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    CISSP Certified Security Manager Technology Professional

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  • Sandy Springs-Kennesaw, Georgia Sandy Springs Locky Ransomware Rollback Sandy Springs Phobos Crypto-Ransomware System-Rebuild Sandy Springs-Marietta, Georgia

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

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