Career and Freelance Opportunities with Progent

It Takes Advanced Infrastructure to Deliver Outstanding Customer Service
Progent is convinced that a well architected and implemented information system can be a pivotal factor for enabling a company's growth, and Progent applies this credo in our corporate system infrastructure. Progent has created a non-stop virtual office network that enables Progent's in-house consultants and certified contractors to deliver rapid and efficient support, cooperate easily on sophisticated projects, and gain from career and private maturity from acting as part of an exciting business ethos of self motivation and independence.

Progent's entire distributed network infrastructure is housed in three distinct world-class Internet data centers (two in San Jose and one in Sacramento), offering the highest degree of robustness, redundancy, data protection, and availability. By separating our infrastructure into distinct data centers, Progent is ensured excellent levels of accessibility. By locating one of our key data centers in Sacramento, we avoid the San Francisco Bay Area's earthquake threat.

Progent has a state-of-the-art Voice over IP communications solution sited in one of our data centers. Progent's Voice over IP system provides transparent, integrated voice calling to all staff members nationwide Advanced features such as sophisticated call center options, find-me/follow-me calling, universal e-mail Inbox/voice messaging, full-featured Voice over IP phone sets, and computer-integrated software phones, seamless call routing for all users, and built-in automated call management utilities all work in harmony to provide an effective solution to ensure that customers can speedily and conveniently communicate with required Progent personnel.

We have created a scalable architecture of 50+ servers that host the core applications used to support our consultants, including Exchange email and collaboration, financial and management information software, client invoicing systems, help desk systems, web support, access permissions and security servers, document handling, network shared printing, backup and business continuity, marketing and sales support, CRM, system administration and monitoring, and VoIP. Progent utilizes virtual server technology from VMware to streamline even more our ability to expand and manage our network.

Progent exploits the advanced infrastructure we have designed by offering hosting support for clients who want immediate availability of the advantages of Progent's efficient virtual office environment.

Making Sure Vital Support Data is Accessible and Protected
Our customer documentation standards are unparalleled in the information technology outsourcing industry, and we have built a powerful environment for our engineers to produce full reports of all support incidents, exchange those service reports with our customers electronically following every job, and store them in a way that allows enhanced efficiency for later and/or cooperative activity with other Progent personnel. Using replication technology, every Progent engineer can gain full availability to important aspects of customer information whenever necessary, and with advanced RSA encryption, customer data is at all times safe and secure.

Progent's virtual office environment is stable, field-proven, and enhanced through the active interaction of many dozens of Progent personnel nationwide that use the system daily. Progent has followed a virtual office model since our inception in 1999, and our founder Les Kent has a strong background from his previous businesses in designing and implementing innovative virtual office environments ever since 1994.

By building a business model and network environment based on a virtual office, Progent has appealed to a broad spectrum of high-caliber people who achieve an exceptional degree of productivity, work satisfaction, and enhanced life style that has resulted in low attrition and lasting customer retention.

Benefits of Progent's Virtual Office Work Style
By using Progent's advanced virtual office environment, our staff engineers and contractors can stop wasting effort commuting to a central work facility or driving to perform work in person that can be done much less expensively by using remote technology. Because the majority of network jobs can be handled remotely, this allows Progent's consultants to spend the maximum number of hours doing revenue-generating work instead of commuting, and gives customers the quickest possible network resolutions at the lowest cost.

Progent team members have the option of offering off-site support only, coordinating with other team members in case on-site work is required. At Progent, you can establish your own work schedule to fit your individual lifestyle without jeopardizing the quality of customer support.

Find Out More Information Concerning Jobs with Progent
Follow these pages to find out additional information concerning Progent's available jobs, company philosophy, operational environment, compensation structure, and benefits:

• Full-time Jobs at Progent
• Work for Independent Experts
• Reasons That We Are Different
• Our Compensation and Benefit Packages
• Jobs at Progent Q&A

The following is a description of some available job openings:

Job Code P014
Sr. Microsoft Information Technology Consulting Expert
Progent is looking for proven Senior Microsoft information technology consultants in the to assist a variety of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information on Senior Microsoft Computer Consulting Expert Positions

Job Code P016
Desktop Engineer
Progent is looking for Desktop Support Consultants to assist Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our client premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by current Microsoft technologies. In addition, work closely with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

More information on Desktop Support Expert Jobs

Job Code P018
Sr. Microsoft IT Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Senior Microsoft information technology consultants in the New York metro, Pittsburgh and Los Angeles areas to help a range of small and midsize businesses manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include system architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring.

More information on Sr. Microsoft Computer Consultant Positions

Senior Exchange Expert - Remote
Progent is seeking a Sr. Microsoft Exchange consultant to spearhead large-scale Exchange planning and deployment initiatives. The ideal candidate should be a computer consultant with expertise in Exchange 2007 through 2019 and Office 365 and with a thorough grasp of Microsoft AD. This position demands experience in the consulting, system design, deployment and support of these platforms.

Specifics about Sr. Microsoft Exchange Expert Job

Job Code S25
Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to work as a senior sales executive who is responsible for selling the company's broad portfolio of information technology outsourcing/co-sourcing and computer consulting, and development services. Responsibilities of the Business Development Representative include:

• Generating and explaining crucial elements of engagement proposals which tie our services with a customer's unique competitive requirements
• Maintaining good relationships with clients
• Providing continuing client management and developing follow-on sales
• Explaining continually evolving IT technology

If you would like to ask about any opening shown above, you should e-mail your background information to jobs@progent.com. Please copy the job codes of the positions that interest you.