Full-time and Freelance Work with Progent
Enjoy Lifestyle Benefits and Professional Success with
Our Sophisticated Virtual Office Infrastructure
It Takes Great Technology to Deliver Great Customer Service
Progent is convinced that a carefully designed and implemented information system can be a pivotal factor for accelerating any company's success, and Progent applies this credo in our own network infrastructure. We have built a fault-tolerant virtual office network that allows our staff engineers and authorized contractors to deliver rapid and efficient support, collaborate closely on sophisticated projects, and gain from professional and private maturity by acting as a member of an exciting business culture of personal drive and independence.
Our entire multi-site network foundation is situated in three separate world-class Internet data centers (a couple in Silicon Valley and the other in Sacramento), providing the highest degree of fault tolerance, redundancy, security, and uptime. By splitting our infrastructure into distinct data centers, we are assured high consequent availability. By situating one of our key data centers in Central California, we avoid the San Francisco Bay Area's earthquake risk.
Progent has a sophisticated Voice over IP PBX system sited in one of Progent's data centers. Our VoIP system provides transparent, integrated voice access to all staff members across the U.S. Powerful capabilities such as sophisticated call center options, find-me/follow-me calling, integrated email and voice messaging, efficient VoIP user handsets, and computer-powered soft-phones, seamless message routing for each user, and built-in software-based call management applications all operate in harmony to provide a powerful platform to ensure that customers can speedily and conveniently communicate with needed Progent resources.
We have created an expandable architecture of 50+ servers that power the core applications used to support Progent's consultants, including Exchange messaging and groupware, financial and reporting systems, client invoicing systems, help desk applications, web services, authentication and security servers, document storage, network shared printing, archiving and workplace recovery, sales automation, Customer Relationship Management, system administration and monitoring, and VoIP. Progent leverages virtual server technology from VMware to streamline further our ability to scale and manage our network.
Progent exploits the robust infrastructure we have designed by providing data center services for customers who want immediate access to the benefits of Progent's efficient virtual office technology.
Making Sure Client Support Data is Accessible and Safe
Our client documentation standards are unparalleled in the information technology outsourcing industry, and Progent has built a powerful environment for our engineers to produce full reports of all support interactions, exchange those support details with our customers electronically after every job, and store them in a manner that allows enhanced efficiency for future and/or collaborative work with other Progent team members. Thanks to replication software, each Progent consultant can gain complete availability to important aspects of customer data any time, and with 1024-bit RSA encryption, client data is always protected.
Progent's virtual office environment is stable, mature, and enhanced through the active involvement of 100+ Progent personnel nationwide who utilize the system every day. Progent has followed a virtual office approach since the company's inception in 1999, and Progent's president Les Kent brings a strong background from his previous companies in designing and implementing innovative virtual office structures since 1994.
By creating a culture and infrastructure based on a virtual office, Progent has attracted a broad range of high-caliber individuals who achieve an enviable degree of productivity, work satisfaction, and improved quality of life that has contributed to minimal turnover and lasting customer loyalty.
Benefits of Our Virtual Office Infrastructure
By using Progent's innovative virtual office technology, our staff engineers and contractors can stop wasting time in commutes to a physical office or traveling to consult in person that can be done far less expensively by using remote technology. Since the majority of support tasks can be performed off site, our virtual office enables Progent's consultants to spend the maximum number of hours doing revenue-generating work rather than traveling, and gives customers the quickest available network resolutions at minimal cost.
Our engineers have the option of performing remote services only, coordinating with other consultants when on-premises activity may be needed. At Progent, you are able to establish your personal work calendar to fit your desired lifestyle without compromising the excellence of customer support.
Learn More Information Concerning Working with Progent
Follow these pages to find out more details about our job opportunities, business culture, operational conditions, compensation model, and benefits packages:
- Staff Positions at Progent
- Jobs for Freelance Consultants
- Reasons That Progent Is Unique
- Progent Compensation Model and Benefit Packages
- Consulting at Progent Q&A
Below is a description of some available job openings:
Job Code P014
Senior Microsoft Information Technology Consultant
Progent is seeking experienced Senior Microsoft computer consultants in the to help a variety of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.
More information on Sr. Microsoft IT Consulting Expert Positions
Job Code P016
Desktop Support Expert
Progent is seeking Desktop Support Experts to assist our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our client sites in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by the latest Microsoft technologies. In addition, work closely with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the customer's end users.
More information on Desktop Engineer Positions
Job Code P018
Sr. Microsoft Computer Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking proven Sr. Microsoft IT consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small and midsize businesses manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of knowledge include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.
More information on Sr. Microsoft IT Consultant Job
Senior Microsoft Exchange Consultant - Online
Progent is seeking a Sr. Microsoft Exchange consultant to spearhead enterprise-level Microsoft Exchange planning and deployment projects. The ideal candidate would be a technical consultant with expertise in Microsoft Exchange 2007 to 2019 and Microsoft Office 365 and with a solid grasp of Microsoft AD. This position calls for experience in the consulting, architectural design, deployment and support of these platforms.
More information about Senior Microsoft Exchange Consultant Positions
Job Code S25
Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to operate as a senior sales executive who is responsible for selling the company's extensive portfolio of IT outsourcing and computer consulting, and development services. Responsibilities of the BDR include:
- Producing and articulating crucial components of service proposals that tie our services with real business value
- Establishing and maintaining good relationships with Progent's customers
- Providing continuing account management and generating follow-on sales
- Maintaining an understanding of rapidly changing IT technology
If you wish to enquire about any opening shown above, please send your resume to jobs@progent.com. Be sure to state the job codes of the jobs that interest you.
An index of content::
24/7 Cisco Firepower 1000 Series Firewalls Professionals
Support and Help Cisco Firepower Configuration
Progent's experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.
Antivirus Help and Support
Anti-Spam Small Business Subscription
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by providing continually improved spam and virus filtering, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, management and analysis tools plus outbound email filtering to help you repair your email system and define and regulate company security policy.
Professional Windows 11 Pilot Testing
Online Troubleshooting Microsoft Windows 11 Evaluation
Progent's Windows 11 experts can provide an array of services to support Windows 11 including cloud integration, mobile management and synchronization, teleworker access, data and identity security, centralized deployment, and Help Desk Call Center support services.
Live Online Windows 8.1 Trainer
Microsoft Desktop Apps Instruction IT Support
Progent's webinars provide small companies the cost savings, convenience, and flexibility of virtual seminars and the proven training methods of seasoned instructors who use the latest technology to simulate real-time, interactive classrooms. Progent can provide remote training for key desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Project: MS Dynamics business accounting and management products such as MS Dynamics GP; plus additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Cisco VoIP Technical Support
Information Technology Integrators Cisco Switch
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software consulting.
American Megatrends MegaRAC Engineer
Consult HP Lights-Out 100c Remote Management Card
Remote server management cards give network administrators complete control over a server without the requirement for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
CISSP Certified Security Systems Engineer Professionals
CISSP Certified Security Manager Technology Professional
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can help create cost-effective security solutions that guard a small business against advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources distributed over a mix of physical datacenters and various clouds.
Services Email Link Protection
Email Policy Management Consultancy
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Developing Phase: Pilots Networking Group
PC Consulting Project Methodology
When performing consulting tasks for corporate customers, Progent uses a structured approach driven by defined milestones so as to achieve budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and professional deployment. All phases are recorded to make available a comprehensive description of IT services performed and to assist in ongoing network support.
ProSight VM Hosting Professional
ProSight Virtual Server Private Cloud Hosting Engineers
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization techniques that allow small companies with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and network management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
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