Career and Freelance Opportunities with Progent

It Takes Great Infrastructure to Deliver Great Customer Support
Progent believes that a carefully designed and executed information system is a crucial piece for accelerating a company's success, and we follow this philosophy in our corporate network infrastructure. We have created a zero-downtime virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver fast and effective service, cooperate closely on complex projects, and gain from professional and personal growth from acting as part of an exciting company ethos of self motivation and freedom.

Progent's complete multi-site network infrastructure is housed in three distinct advanced Internet data centers (a couple in San Jose and one in Sacramento), providing the utmost levels of fault tolerance, redundancy, security, and uptime. By separating our network into distinct data centers, we are assured high levels of availability. By locating one of our strategic data centers in Sacramento, we avoid the San Francisco region's seismic risk.

We have an advanced VoIP PBX solution housed in one of our data centers. Our Voice over IP PBX provides seamless, cohesive voice access to all in-house consultants across the U.S. Powerful capabilities including sophisticated call center options, find-me/follow-me connections, integrated email and voice messaging, full-featured VoIP phone sets, and PC-integrated soft-phones, seamless call handling for each user, and integrated automated call management applications all work in harmony to offer an effective solution to make sure that clients can quickly and easily communicate with required Progent personnel.

Progent has designed a scalable infrastructure of 50+ servers that power the core programs required to run Progent's consultants, including Microsoft Exchange messaging and collaboration, financial and management information systems, service billing packages, help desk systems, web services, access permissions and security servers, document handling, print servers, archiving and workplace recovery, sales support, Customer Relationship Management, network administration and auditing, and VoIP. Progent leverages server virtualization technology from VMware to streamline even more our ability to expand and manage our information system.

Progent leverages the advanced infrastructure we have created by offering hosting support for customers who need immediate availability of the advantages of Progent's powerful virtual office environment.

Making Sure Vital Support Data is Accessible and Secure
Progent's customer documentation standards are unmatched in the information technology outsourcing industry, and Progent has created a powerful environment for our consultants to generate full documentation of all service interactions, share those support details with our clients electronically after each authorized task, and store them in a way that offers high productivity for future and/or cooperative activity with other Progent personnel. Using synchronization technology, each Progent consultant is able to gain complete access to important aspects of customer information whenever necessary, and with 1024-bit RSA encryption, customer information is at all times safe and secure.

Our virtual office model is stable, mature, and enhanced by the active interaction of scores of Progent personnel nationwide that use it every day. Progent has practiced a virtual office approach since the company's inception in 1999, and Progent's founder Les Kent has experience from his former businesses in designing and deploying efficient virtual office environments ever since 1994.

By creating a culture and network environment based on a virtual office, Progent has attracted a broad range of talented people who achieve an exceptional degree of productivity, professional growth, and enhanced quality of life that has resulted in minimal turnover and lasting client retention.

Advantages of Our Virtual Office Network
By utilizing Progent's advanced virtual office technology, Progent's consultants and contractors can stop spending time in commutes to a central work facility or driving to perform work in person that can be done far less expensively by using remote technology. Since the majority of support tasks can be handled remotely, this enables Progent's consultants to spend the maximum number of hours performing billable work instead of commuting, and offers customers the quickest possible network solutions at the lowest cost.

Progent team members have the choice of providing off-site services exclusively, cooperating with other consultants when on-site activity may be required. At Progent, you are able to establish your own job calendar to fit your individual lifestyle without compromising the quality of client support.

Learn Additional Details About Jobs with Progent
Check out these links to learn more details about Progent's job opportunities, company philosophy, operational environment, profit sharing model, and benefits:

• Staff Jobs at Progent
• Jobs for Contract Professionals
• How We Are Different
• Progent Compensation and Benefits
• Consulting at Progent Frequently Asked Questions

This is a description of some present job opportunities:

Job Code P014
Sr. Microsoft Information Technology Consulting Expert
Progent is looking for experienced Sr. Microsoft computer consulting experts in the to help a range of small organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Details on Senior Microsoft Computer Consultant Positions

Job Code P016
Desktop Engineer
Progent is seeking Desktop Support Experts to help our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by the latest Microsoft technologies. Also, work closely with client's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

More information on Desktop Engineer Job

Job Code P018
Sr. Microsoft Computer Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Sr. Microsoft information technology consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small businesses manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information on Senior Microsoft IT Consultant Positions

Sr. Microsoft Exchange Consultant - Remote
Progent is looking for a Senior Exchange consultant to spearhead enterprise-level Exchange design and deployment projects. The ideal applicant would be a computer consultant with expertise in Microsoft Exchange 2007 to 2019 and Office 365 and with a solid grasp of Microsoft AD. This position calls for experience in the consulting, architectural design, deployment and maintenance of these technologies.

More information on Sr. Microsoft Exchange Consultant Positions

Job Code S25
Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative (BDR) to work as a senior-level sales executive responsible for selling Progent's comprehensive selection of information technology outsourcing/co-sourcing and computer consulting, and application development services. Activities of the Business Development Representative include:

• Producing and explaining key components of consulting proposals which align Progent's services with real business value
• Establishing and maintaining strong relationships with customers
• Providing ongoing client management and generating follow-on engagements
• Explaining continually changing technology

If you would like to ask about any job listed above, please send your background information to jobs@progent.com. Be sure to copy the job codes of the jobs that interest you.