It Takes Advanced Infrastructure to Provide Great Technical Service
Progent believes that a carefully designed and implemented network can be a pivotal piece for enabling any company's growth, and we follow this belief in our own network infrastructure. Progent has built a fault-tolerant virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver fast and effective support, collaborate closely on complex projects, and gain from career and personal growth from being part of an exciting business culture of self motivation and independence.
Progentís entire distributed network infrastructure is situated in three separate world-class Internet data centers (two in San Jose and one in Sacramento), providing the utmost levels of robustness, backup, security, and availability. By splitting our infrastructure into different data centers, we are assured excellent levels of availability. By situating one of our key data centers in Sacramento, we avoid the San Francisco region's earthquake threat.
Progent has an advanced Voice over IP PBX solution sited in one of Progent's data centers. Progent's Voice over IP system provides transparent, integrated voice access to all in-house consultants across the U.S. Powerful features including sophisticated call center options, find-me/follow-me calling, universal email and voice messaging, full-featured VoIP hardware phones, and PC-powered soft-phones, transparent message handling for every user, and integrated automated call management applications all work in harmony to provide an effective solution to ensure that clients can speedily and conveniently communicate with needed Progent personnel.
Progent has created an expandable architecture of more than 50 servers that host the core programs required to support our business, such as Microsoft Exchange messaging and collaboration, accounting and management information software, client billing systems, call center systems, web services, access permissions and protection servers, document storage, print servers, backup and workplace recovery, marketing and sales support, CRM, network management and monitoring, and Voice over IP. Progent utilizes virtual server products from VMware to streamline even more the ability to scale and manage our network.
Progent exploits the robust network environment we have created by offering data center services for clients who need immediate access to the benefits of Progent's efficient virtual office environment.
Ensuring That Client Support Data is Available and Safe
Our client documentation standards are unparalleled in the network support business, and we have built a powerful environment for our consultants to generate full documentation of all service interactions, exchange those service reports with our customers electronically after each job, and preserve them in a way that allows high efficiency for future and/or collaborative activity with other Progent personnel. Using replication technology, each Progent engineer can have full availability to key aspects of client information whenever necessary, and with 1024-bit RSA encryption, customer data is always safe and secure.
Progent's virtual office model is stable, field-proven, and enhanced by the active involvement of scores of Progent personnel around the U.S. who use the system every day. Progent has practiced a virtual office model since our inception almost a decade ago, and Progentís president Les Kent has a strong background from his previous companies in designing and implementing efficient virtual office environments since 1994.
By building a business model and infrastructure around a virtual office, Progent has appealed to a wide spectrum of talented individuals who achieve an exceptional level of efficiency, professional growth, and enhanced life style that has contributed to low attrition and lasting client retention.
Advantages of Progent's Virtual Office Infrastructure
By utilizing Progent's innovative virtual office environment, Progent's staff engineers and freelance experts can avoid spending time commuting to a physical office or traveling to consult on site that can be completed far less expensively by using remote technology. Because the majority of network jobs can be handled off site, our virtual office enables our consultants to spend the maximum number of hours doing billable work rather than commuting, and offers clients the quickest possible network solutions at minimal cost.
Progent consultants have the option of providing off-site services exclusively, cooperating with other team members when on-premises work may be required. At Progent, you can determine your personal job schedule to fit your desired lifestyle without jeopardizing the quality of client service.
Find Out More Information About Working with Progent
Follow these links to find out more details about our job openings, business philosophy, work conditions, profit sharing structure, and benefits:
The following is a description of Progent's available job opportunities:
Job Code P014
Senior Microsoft IT Consultant
Progent is looking for proven Senior Microsoft information technology consultants in the to assist a variety of small and midsize businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.
Details about Sr. Microsoft IT Consulting Expert Positions
Job Code P016
Progent is seeking Desktop Support Experts to assist Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by the latest Microsoft technologies. Also, work extensively with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.
Specifics about Desktop Engineer Job
Job Code P018
Sr. Microsoft Information Technology Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Sr. Microsoft computer consultants in the New York metro, Pittsburgh and Los Angeles areas to help a range of small businesses maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.
More information about Senior Microsoft IT Consulting Expert Job
Senior Microsoft Exchange Expert - Remote
Progent is looking for a Senior Exchange expert to lead enterprise-level Exchange design and implementation initiatives. The ideal candidate should be a technical consultant with expertise in Microsoft Exchange 2007 through 2019 and Exchange Online and with a solid grasp of Active Directory. This position demands a background in the consulting, system design, deployment and maintenance of these technologies.
Details on Sr. Exchange Expert Jobs
Job Code S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to operate as a senior sales executive responsible for selling Progent's broad portfolio of information technology outsourcing/co-sourcing and network consulting, and development services. Responsibilities of the Business Development Representative include:
More information about Business Development Representative (BDR) Job - Los Angeles and New York Metro Areas
- Producing and explaining crucial elements of engagement propositions which align Progent's services with real business value
- Maintaining strong relationships with customers
- Providing continuing client management and developing follow-on engagements
- Explaining rapidly evolving technology
If you would like to ask about any opening listed above, please e-mail your background information to firstname.lastname@example.org. Please include the code numbers of the jobs that interest you.