You Need Advanced Technology to Provide Great Technical Service
Progent believes that a well architected and executed network is a crucial piece for accelerating a company's success, and Progent applies this belief in our corporate system environment. Progent has built a non-stop virtual office infrastructure that allows our in-house engineers and authorized contractors to offer rapid and effective service, collaborate closely on complex jobs, and gain from career and personal growth by acting as part of a dynamic company ethos of personal drive and freedom.

Progentís complete distributed network infrastructure is situated in three separate world-class Internet data centers (a couple in Silicon Valley and one in Sacramento), providing the highest degree of robustness, redundancy, data protection, and availability. By splitting our network into distinct data centers, we are ensured excellent levels of availability. By locating one of our strategic data centers in Sacramento, we neutralize the San Francisco Bay Area's earthquake threat.

We have a sophisticated VoIP communications system housed in one of Progent's data centers. Our VoIP PBX offers transparent, integrated voice calling to all staff members nationwide Powerful capabilities such as comprehensive call center options, find-me/follow-me calling, integrated e-mail Inbox/voice messaging, full-featured Voice over IP handsets, and PC-powered software phones, transparent call handling for each user, and built-in automated call management applications all work together to provide a powerful solution to ensure that customers can quickly and easily communicate with required Progent personnel.

Progent has designed a scalable architecture of more than 50 servers that power the core programs used to support our consultants, such as Microsoft Exchange messaging and collaboration, accounting and reporting systems, client invoicing systems, help desk systems, web services, access permissions and security servers, document storage, print servers, backup and business continuity, sales automation, Customer Relationship Management, system management and monitoring, and VoIP. Progent utilizes virtual server products from VMware to enhance further the ability to scale and administer our network.

Progent exploits the robust infrastructure we have created by providing data center support for clients who want immediate availability of the advantages of Progent's efficient virtual office environment.

Ensuring That Client Service Data is Available and Safe
Our customer documentation standards are unmatched in the network support industry, and we have created a world-class system for our consultants to produce full documentation of all support interactions, exchange those support reports with our customers electronically after every job, and store them in a manner that offers high productivity for future and/or collaborative activity with other Progent consultants. Using replication technology, every Progent engineer can gain complete availability to important aspects of client information whenever necessary, and with 1024-bit RSA encryption, customer data is at all times safe and secure.

Our virtual office model is stable, mature, and well honed by the active interaction of 100+ Progent personnel around the U.S. who utilize the system every day. Progent has followed a virtual office approach since our inception in 1999, and our president Les Kent has experience from his former companies in architecting and deploying innovative virtual office environments ever since 1994.

By building a business model and network environment around a virtual office, Progent has appealed to a broad range of high-caliber people who attain an exceptional degree of productivity, professional growth, and enhanced life style that has contributed to minimal attrition and lasting customer retention.

Benefits of Progent's Virtual Office Infrastructure
By using Progent's innovative virtual office technology, Progent's staff engineers and contractors can stop wasting effort commuting to a physical work facility or traveling to perform work on site that can be completed far less expensively by using remote tools. Since the majority of support tasks can be performed off site, this enables Progent's consultants to devote the highest possible amount of time doing revenue-generating work instead of commuting, and provides clients the fastest possible network resolutions at minimal expense.

Progent engineers have the option of performing remote support exclusively, coordinating with other team members in case on-site work may be required. At Progent, you can determine your own job schedule to match your desired lifestyle without jeopardizing the quality of client support.

Find Out Additional Details Concerning Jobs with Progent
Check out these pages to find out more details concerning our available positions, company culture, operational environment, compensation model, and benefits:

Below is a list of some available job opportunities:


Job Code
 
Description

P014

Senior Microsoft Information Technology Consulting Expert -
Progent is seeking proven Sr. Microsoft information technology consulting experts in the to help a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

More information on Senior Microsoft Computer Consulting Expert Positions


P016

Desktop Engineer -
Progent is seeking Desktop Support Consultants to assist our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our client premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers powered by the latest Microsoft technologies. Also, work closely with client's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the client's end users.

Specifics on Desktop Support Expert Positions


P018

Senior Microsoft Computer Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Senior Microsoft computer consultants in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small businesses maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

More information about Senior Microsoft Information Technology Consultant Job


Expert

Senior Exchange Consultant - , Remote
Progent is seeking a Senior Exchange consultant to spearhead enterprise-level Microsoft Exchange planning and deployment projects. The ideal applicant would be a computer consultant with mastery in Microsoft Exchange 2007 through 2016 and Microsoft Office 365 and with a thorough grasp of Active Directory. This role would require a background in the consulting, system design, implementation and maintenance of these technologies.

More information on Sr. Microsoft Exchange Consultant Positions


S25

Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to operate as a senior sales executive responsible for selling Progent's comprehensive portfolio of IT outsourcing/co-sourcing and network consulting, and application development services. Activities of the BDR include:
  • Producing and explaining key elements of consulting propositions that align our services with a client's primary business needs
  • Maintaining strong relationships with customers
  • Providing continuing client management and developing follow-on sales
  • Explaining continually evolving technology

More information on Business Development Representative (BDR) Job - Los Angeles and New York Metro Areas


If you would like to apply for any job shown above, please e-mail your background information to jobs@progent.com. Please include the code numbers of the jobs that interest you.

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