You Need Advanced Technology to Provide Outstanding Technical Service
Progent believes that a well architected and implemented network can be a pivotal factor for enabling any company's success, and we apply this credo in our own system environment. We have built a non-stop virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver fast and effective service, cooperate easily on complex projects, and experience professional and private maturity by being part of a dynamic business ethos of personal drive and independence.

Progent’s complete distributed network foundation is situated in three distinct world-class Internet data centers (two in Silicon Valley and the other in Sacramento), providing the utmost degree of fault tolerance, backup, security, and uptime. By separating our network into different data centers, Progent is assured excellent consequent availability. By locating one of our strategic data centers in Sacramento, we neutralize the San Francisco region's earthquake threat.

Progent has a state-of-the-art VoIP PBX solution housed in one of our data centers. Progent's Voice over IP PBX offers transparent, integrated voice calling to all staff members nationwide Powerful capabilities such as sophisticated call center options, find-me/follow-me connections, universal email and voice messaging, efficient VoIP phone sets, and PC-integrated software phones, seamless call handling for all users, and integrated software-based call management applications all operate in harmony to provide an effective solution to ensure that clients can quickly and easily access required Progent personnel.

We have created a scalable infrastructure of more than 50 servers that host the core programs used to support our business, such as Microsoft Exchange e-mail and groupware, financial and management information systems, client invoicing packages, call center systems, web support, access permissions and security servers, document handling, network shared printing, archiving and business continuity, marketing and sales automation, Customer Relationship Management, system administration and auditing, and Voice over IP. Progent leverages virtual server technology from VMware to streamline further the ability to expand and manage our information system.

Progent leverages the advanced infrastructure we have designed by offering hosting services for clients who need quick access to the advantages of Progent's efficient virtual office technology.

Making Sure Vital Service Data is Available and Safe
Progent’s customer documentation standards are unmatched in the network support business, and we have built a world-class environment for our engineers to generate full reports of all service interactions, share those support details with our clients via email after each authorized task, and store them in a way that allows high efficiency for future and/or collaborative work with other Progent team members. Using replication software, every Progent engineer can have complete access to important aspects of customer information any time, and with 1024-bit RSA encryption, customer data is always safe and secure.

Progent's virtual office environment is stable, field-proven, and well honed by the active involvement of scores of Progent personnel nationwide that utilize it daily. Progent has followed a virtual office approach since our founding almost a decade ago, and our president Les Kent brings a strong background from his previous companies in designing and implementing efficient virtual office environments ever since 1994.

By creating a culture and network environment around a virtual office, we have appealed to a wide spectrum of high-caliber people who achieve an exceptional level of productivity, work satisfaction, and improved quality of life that has resulted in minimal turnover and enduring client loyalty.

Benefits of Our Virtual Office Work Style
By using our advanced virtual office technology, Progent's consultants and freelance experts can stop wasting time in commutes to a central office or driving to consult in person that could be completed much less expensively by using remote tools. Because the majority of network tasks can be performed remotely, this enables our engineers to spend the maximum number of hours doing billable work instead of commuting, and offers customers the quickest possible technical resolutions at minimal expense.

Progent consultants have the option of providing remote services only, cooperating with other team members in case in-person work may be required. At Progent, you are able to establish your own job schedule to match your desired lifestyle without compromising the excellence of customer service.

Find Out Additional Details Concerning Jobs with Progent
Follow these links to find out additional information about our job opportunities, business philosophy, work environment, compensation model, and benefits packages:

The following is a description of our present job opportunities:


Code		  
Job Description

P014
Sr. Microsoft Information Technology Consulting Expert -
Progent is looking for experienced Sr. Microsoft information technology consultants in the to help a range of small organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

More information on Sr. Microsoft Information Technology Consultant Jobs


P016
Desktop Support Expert -
Progent is seeking Desktop Support Experts to assist Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's customer sites in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers powered by current Microsoft technologies. Also, work closely with customer's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.

More information on Desktop Engineer Job


P018
Sr. Microsoft IT Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Senior Microsoft computer consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small and midsize businesses maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network architecture, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Details on Senior Microsoft Computer Consultant Positions


Expert
Sr. Microsoft Exchange Expert - , Online
Progent is looking for a Sr. Exchange expert to spearhead enterprise-level Microsoft Exchange design and deployment projects. The right applicant would be a technical consultant with expertise in the area of Exchange 2007 through 2016 and Office 365 and with a thorough grasp of Active Directory. This role calls for experience in the consulting, architectural design, implementation and maintenance of these technologies.

Details about Sr. Microsoft Exchange Expert Job


S25
Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to operate as a senior-level sales executive who is responsible for selling Progent's comprehensive selection of information technology outsourcing/co-sourcing and computer consulting, and development services. Activities of the BDR include:
  • Generating and explaining key components of consulting propositions that associate Progent's deliverables with a client's primary business needs
  • Maintaining good relationships with Progent's customers
  • Providing continuing client management and generating follow-on engagements
  • Explaining rapidly changing technology

More information on Business Development Representative Positions - Los Angeles and New York Metro Areas

If you want to apply for any position shown above, please send your background information to jobs@progent.com. Please include the job codes of the jobs of interest.

More topics of interest: