It Takes Advanced Technology to Deliver Outstanding Technical Service
Progent is convinced that a carefully designed and executed information system is a crucial factor for enabling any firm's growth, and we follow this philosophy in our corporate system infrastructure. Progent has built a fault-tolerant virtual office infrastructure that allows Progent's staff engineers and authorized contractors to deliver fast and effective support, cooperate easily on sophisticated projects, and gain from professional and private maturity by acting as part of an exciting company culture of self motivation and independence.
Progent's entire distributed network foundation is housed in three distinct world-class Internet data centers (two in Silicon Valley and one in Sacramento), providing the utmost levels of fault tolerance, redundancy, data protection, and availability. By separating our network into distinct data centers, we are ensured high levels of availability. By locating one of our strategic data centers in Central California, we neutralize the San Francisco region's earthquake threat.
Progent has a state-of-the-art VoIP PBX system sited in one of Progent's data centers. Our VoIP system provides seamless, cohesive voice access to all staff consultants nationwide Powerful capabilities such as sophisticated call center options, find-me/follow-me calling, universal e-mail Inbox/voice messaging, full-featured VoIP hardware phones, and PC-integrated software phones, seamless call handling for each user, and built-in automated call management utilities all operate together to offer a powerful platform to make sure that clients can quickly and easily communicate with needed Progent personnel.
Progent has created an expandable architecture of 50+ servers that power the basic programs required to support Progent's consultants, such as Exchange e-mail and groupware, financial and management information software, service billing systems, help desk systems, web services, authentication and security servers, document handling, print servers, archiving and workplace recovery, sales support, Customer Relationship Management, network management and auditing, and VoIP. Progent utilizes server virtualization products from VMware to streamline even more the ability to scale and manage our network.
Progent exploits the advanced infrastructure we have designed by offering hosting services for customers who want quick access to the advantages of Progent's efficient virtual office technology.
Ensuring That Client Service Information is Available and Safe
Our client documentation standards are unmatched in the information technology outsourcing business, and Progent has created a world-class system for our engineers to produce complete reports of all support interactions, share those service reports with our customers electronically after each authorized task, and store them in a manner that offers enhanced efficiency for later and/or cooperative activity with other Progent team members. Using synchronization technology, every Progent consultant can have full access to important details of client information any time, and with 1024-bit RSA encryption, client data is always safe and secure.
Progent's virtual office model is robust, mature, and well honed through the active involvement of 100+ Progent personnel nationwide who use it every day. Progent has practiced a virtual office model since the company's inception in 1999, and Progent's founder Les Kent brings experience from his former businesses in architecting and deploying innovative virtual office environments since 1994.
By building a business model and network environment based on a virtual office, Progent has attracted a wide range of talented individuals who achieve an enviable degree of productivity, professional growth, and improved life style that has contributed to minimal attrition and enduring customer retention.
Benefits of Our Virtual Office Network
By using Progent's innovative virtual office technology, Progent's staff engineers and freelance experts can stop spending effort in commutes to a central work facility or traveling to consult on site that could be done far less expensively by taking advantage of remote technology. Since most network tasks can be performed remotely, this allows Progent's consultants to spend the highest possible number of hours doing revenue-generating tasks rather than driving, and gives customers the fastest possible information technology resolutions at minimal expense.
Our team members have the choice of providing off-site support exclusively, cooperating with other team members in case on-premises work may be needed. At Progent, you can determine your own job schedule to match your individual lifestyle without compromising the quality of client support.
Find Out Additional Information About Jobs with Progent
Check out these pages to learn additional information about Progent's open positions, business philosophy, operational environment, compensation model, and benefits packages:
Below is a list of some present job openings:
Job Code P014
Senior Microsoft Computer Consulting Expert
Progent is seeking proven Sr. Microsoft information technology consultants in the to assist a range of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.
Details about Senior Microsoft IT Consulting Expert Positions
Job Code P016
Desktop Support Expert
Progent is seeking Desktop Support Experts to assist Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our customer locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers powered by current Microsoft technologies. Also, work closely with client's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.
Details about Desktop Support Expert Jobs
Job Code P018
Sr. Microsoft Information Technology Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for experienced Sr. Microsoft computer consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small and midsize organizations maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.
Details about Senior Microsoft Computer Consulting Expert Positions
Sr. Exchange Expert - Remote
Progent is seeking a Senior Exchange expert to spearhead enterprise-level Exchange planning and deployment projects. The ideal candidate would be a computer consultant with subject matter expertise in Microsoft Exchange 2007 through 2019 and Office 365 and with a solid grasp of Microsoft AD. This role calls for experience in the consulting, architectural design, implementation and maintenance of these technologies.
Details about Sr. Exchange Consultant Jobs
Job Code S25
Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to work as a senior sales executive responsible for selling the company's extensive selection of information technology outsourcing/co-sourcing and computer consulting, and development services. Activities of the BDR include:
If you wish to ask about any opening listed above, please send your background information to jobs@progent.com. Please copy the job codes of the positions of interest.