Career and Contract Work with Progent
Enjoy Lifestyle Improvements and Technical Success with
Progent's Sophisticated Virtual Office Environment
You Need Advanced Technology to Deliver Outstanding Customer Service
Progent is convinced that a carefully architected and implemented network is a pivotal factor for enabling a firm's growth, and we follow this belief in our own system environment. Progent has built a fault-tolerant virtual office network that enables Progent's staff consultants and certified contractors to offer rapid and effective support, cooperate closely on sophisticated jobs, and gain from professional and personal maturity by being part of an exciting company ethos of personal drive and independence.
Our entire distributed information technology infrastructure is housed in three separate advanced Internet data centers (two in San Jose and the other in Sacramento), offering the highest levels of fault tolerance, backup, security, and availability. By splitting our network into distinct data centers, we are ensured excellent consequent availability. By locating one of our key data centers in Sacramento, we neutralize the San Francisco Bay Area's seismic threat.
Progent has an advanced VoIP communications system sited in one of our data centers. Progent's VoIP PBX provides transparent, cohesive voice access to all staff consultants across the U.S. Powerful capabilities including sophisticated call center functions, find-me/follow-me connections, universal email and voice messaging, full-featured Voice over IP handsets, and PC-integrated software phones, transparent message handling for every user, and built-in automated call management utilities all work in harmony to offer an effective solution to make sure that customers can speedily and easily communicate with required Progent resources.
We have created an expandable architecture of more than 50 servers that power the core applications used to run Progent’s consultants, such as Exchange messaging and groupware, accounting and reporting systems, customer billing systems, help desk applications, web services, access permissions and security servers, document handling, network shared printing, backup and workplace recovery, marketing and sales automation, Customer Relationship Management, network administration and monitoring, and VoIP. Progent utilizes virtual server products from VMware to enhance even more the ability to expand and administer our information system.
Progent leverages the advanced network environment we have created by offering hosting support for clients who need immediate availability of the benefits of Progent's powerful virtual office technology.
Ensuring That Client Support Information is Available and Safe
Progent’s customer documentation practices are unmatched in the network support business, and we have built a world-class environment for our consultants to generate full documentation of all service interactions, exchange those service reports with our customers electronically following every authorized task, and preserve them in a way that allows high efficiency for future and/or collaborative work with other Progent engineers. Thanks to synchronization software, every Progent engineer is able to gain complete access to key details of customer data any time, and because of 1024-bit RSA encryption, client information is always safe and secure.
Progent's virtual office environment is robust, mature, and well honed through the active involvement of many dozens of Progent personnel around the U.S. that utilize it every day. Progent has practiced a virtual office model since the company's founding in 1999, and Progent’s president Les Kent has experience from his previous businesses in designing and implementing efficient virtual office structures ever since 1994.
By building a business model and infrastructure based on a virtual office, Progent has attracted a wide range of high-caliber people who attain an enviable degree of productivity, work satisfaction, and improved life style that has resulted in low turnover and enduring customer retention.
Advantages of Progent's Virtual Office Network
By using Progent's innovative virtual office environment, Progent's staff engineers and contractors can avoid wasting effort commuting to a central work facility or traveling to perform work in person that could be done much less expensively by taking advantage of remote technology. Because most support jobs can be handled remotely, our virtual office allows our consultants to spend the maximum amount of time performing billable tasks rather than driving, and offers customers the fastest possible network resolutions at minimal expense.
Our team members have the option of providing remote support only, cooperating with other team members when on-premises work is needed. At Progent, you are able to establish your personal job calendar to match your individual lifestyle without jeopardizing the quality of client support.
Learn More Information About Jobs at Progent
Follow these links to find out more information concerning Progent's job opportunities, company philosophy, operational environment, compensation structure, and benefits:
- Full-time Jobs with Progent
- Opportunities for Independent Experts
- Reasons That Progent Is Unique
- Our Compensation Model and Benefit Programs
- Employment at Progent FAQs
This is a list of Progent's present job openings:
Job Code P014
Sr. Microsoft Computer Consultant
Progent is seeking experienced Sr. Microsoft information technology consulting experts in the to assist a variety of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of expertise include system architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring.
Details about Senior Microsoft Information Technology Consulting Expert Jobs
Job Code P016
Desktop Engineer
Progent is seeking Desktop Support Consultants to assist our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our customer sites in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by the latest Microsoft technologies. Also, work extensively with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.
Details on Desktop Engineer Jobs
Job Code P018
Sr. Microsoft Information Technology Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking experienced Sr. Microsoft computer consultants in the New York metro, Pittsburgh and Los Angeles areas to assist a range of small organizations maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.
More information on Senior Microsoft Computer Consulting Expert Positions
Senior Microsoft Exchange Consultant - Online
Progent is looking for a Sr. Exchange consultant to lead large-scale Exchange design and implementation initiatives. The ideal applicant should be a computer consultant with mastery in Microsoft Exchange 2007 to 2019 and Microsoft Office 365 and with a solid understanding of Active Directory. This role calls for a background in the consulting, system design, deployment and support of these platforms.
Specifics on Senior Microsoft Exchange Consultant Positions
Job Code S25
Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative (BDR) to work as a senior-level sales executive responsible for selling Progent's broad portfolio of IT outsourcing/co-sourcing and network consulting, and development services. Responsibilities of the BDR include:
- Producing and articulating key components of consulting proposals which associate Progent's services with an organization's IT goals
- Maintaining strong relationships with customers
- Providing ongoing client management and developing follow-on sales
- Maintaining an understanding of rapidly evolving IT technology
If you would like to ask about any position shown above, please e-mail your resume to jobs@progent.com. Be sure to state the job codes of the positions of interest.
An index of content::
Online Support Services ProSight Network Infrastructure Management
Onsite Technical Support Automatic Network Infrastructure Mapping
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks.
scom 2016 Nano Server integration Support Outsourcing
Specialists scom 2016 gateway server
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for key workloads by providing centralized, mixed-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite support to help organizations of all sizes to design, integrate, tune, enhance and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Consultant Data Protection Manager 2012
SCDPM 2012 and SharePoint Consulting
Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of any size to plan, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn issues, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Professional Microsoft Dynamics GP
Dynamics GP Great Plains Software IT Consulting
Progent’s Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP package built, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently need, with the ability to expand users and increase functionality when necessary. Progent’s Dynamics GP/Great Plains support engineers can show you how to deploy, customize and manage the current version of Dynamics GP or migrate smoothly from an earlier edition.
Engineers Private Clouds for Small Businesses
Private Cloud Virtual Datacenter Hosting Services
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in an environment that gives the maximum degree of availability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization techniques that enable small companies with mixed- platform environments to save significantly on the costs of capital equipment, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
ProSight Remote Network Infrastructure Monitoring Remote Troubleshooting
Technology Consulting Network Performance Analysis
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance issues.
Expert Microsoft Certified SCCM 2012 Site Hierarchy Design Professionals
Expert Microsoft Certified SCCM 2012 Mobile Device Management Network Engineer
Progent can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM by providing expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Microsoft Certified Expert SCVMM Migration Computer Consultant
SCVMM 2012 Hyper-V Clusters Network Consultants
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to upgrade from an older edition of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM environment so you get maximum business value.
Virginia Installer
New Mexico Small Business Network Consulting Companies
Progent’s Technical Response Center (TRC) provides national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and online secure network connection to isolate and repair network problems rapidly and affordably. The scope of IT expertise available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to appropriate experts as required. For urgent problems, the Technical Response Center endeavors to respond to your call for service within one hour.
Online Wireless Site Survey Remote Troubleshooting
Wi-Fi RF Coverage Maps Help and Support
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a WLAN that delivers the reception, speed, density, Quality of Service, security, and hand-off capability your company needs. Wireless survey services from Progent include remote predictive analysis for designing a wireless LAN and on-premises site survey services for validating, tuning, and debugging an operational Wi-Fi network.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a network designer, application developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and major corporations.
Select Topic: