Progent's UNIX platform consulting services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks based exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and supporting a network environment that is available, secure, efficient and able to achieve your organization's objectives.
Progent can help you to deploy Cisco's networking technology to build a solid basis for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, availability, and disaster recovery.
Progent's pricing policy is to bill for online service and on-premises help by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for services provided during normal business hours. Many support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for quick repairs so you won't be forced to allow minor problems to stay unaddressed.
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows fast restoration of critical data, applications and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data.
Before Progentís MOM-based solution, system issues were handled reactively, once workers complained about them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off system issues before they grow to be critical enough to impact network availability. Because of MOM, Progent can deal with potential problems before customers are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, safety and performance.
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progentís Technical Response Center provides affordable nationwide after-hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide 24x7 telephone help and remote secure computer connection to isolate and repair technical problems quickly and economically.
For companies that have a mix of Mac and Windows desktops, there exist two popular solutions for running Microsoft Windows-dependent applications on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Windows-powered PC to run Windows programs and access system resources. Virtual PC for Mac emulates Windows on a Mac system so that you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these solutions for using Microsoft Windows applications on your Macs and can in addition help your company to evaluate and configure third-party products for Windows PC emulation.
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT help with the flexibility associated with with small organizations but which offers professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a remote office located anywhere in or any area served by Progent's engineers, Progent can provide a broad range of in-person and remote IT support services and system architecture assistance.
SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the difficulty of designing, integrating, managing, and accessing enterprise data and analytical programs on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in planning and building data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables secure self service, and offers a common control mechanism for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help your organization with any facet of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Progentís Microsoft-certified experts offer businesses of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint provides a central location for your workers or customers to connect to, organize, share and interact with relevant information, files, and software and to interact with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and projects with the data theyíve created in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can assist you to support your current SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent can help small companies to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, BOYD support, and integrated BI. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that provides quick return on investment and enables better business results. Progent can help your company to interface Office or Office 365 apps with one another and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office desktop and can provide live online training to individuals or groups.
If you want to update your corporate web site, build internal webs for applications such as human resources or worker training, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web solutions.
Windows Server 2008 R2 offers high levels of speed, security, availability, expandability, and versatility that improve output of local, branch office, and mobile users. Progent's network professionals can provide affordable remote consulting, troubleshooting, and training services to help your company to plan, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, providing your business a WLAN that has the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service.
Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of Internet Security and Acceleration Server and offers a centrally managed Internet gateway that delivers a one-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist you to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.
Progent's Sun Solaris family support services provide small and mid-size businesses and software developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise offers you an easy single source to show you how to create and manage a protected and reliable cross-platform network and communications solution that allows Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
The Helpdesk service delivery structure adopted by Progent's Technical Response Center gives small and midsize organizations an affordable option to reliance on independent consultants by offering broad technical knowledge accessible to numerous support teams, optional 24x7 access to emergency assistance, escalation capability to world-class experts for handling even the most complex problems, support consistency and reliability, prompt follow-up enforced by seasoned IT service managers, a variety of convenient ways for requesting support tasks, plus a high level of process visibility made possible by trouble ticket tracking and accessible through a web portal.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a modern security environment that spans your on-premises and cloud resources and guards any user anywhere with any endpoint device.
Progent's Cisco-Premier network management consultants can show you how to run Cisco's management utilities alongside a selection of specialized third-party products to build a complete network management solution to keep your network running smoothly, fully utilize expensive resources, guard your data, revive rapidly from hardware breakdown or malicious attacks, and enable you to add or reassign valuable resources sensibly and economically as your company grows.
Progent offers live remote training for popular desktop applications and operating systems such as Microsoft Office Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of traditional in-person instruction, including immediate interaction between clients and trainers, but eliminates the costs of transportation and the hassle of attempting to synchronize the availability of multiple students. Available to single students or groups of any size, Progent's virtual training allows the trainer to conduct the class from a remote office while the clients can be spread throughout a campus or across the the U.S. Live online instruction deploys powerful teaching mechanisms like virtual white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specialized subjects or longer in duration and broader in scope.
If your office network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for easy administration, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support services feature IT architecture integration and support, support for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, in-person technical support, and Contact Center services.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by improving your workers' efficiency, cutting the cost of equipment and service, streamlining management, and integrating your key communications platforms.
If your office computer system combines Linux-based products platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence support services include IT architecture configuration and support, support for Windows services for UNIX, online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk Call Center support.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate up to half of the time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progentís IT outsourcing packages offer economical network consulting for small businesses. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing IT service budgets to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your critical business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to track your business more effectively, turning uncooked data into valuable understanding of your business.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progentís Microsoft-certified consultants provide small and medium size companies world-class consulting support for Systems Management Server and Configuration Manager, Microsoft's standard tools for update and deployment automation. Configuration Manager is the new title for the change management solution formerly known as SMS Server. Configuration Manager offers a range of enhancements to SMS Server 2003 such as full automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can help you use SMS Server or System Center Configuration Manager effectively for streamlined OS and application software deployment, security patch control, application tracking, and licensing compliance. Progent's engineers can also help your company to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous testing and significant experience with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent offers a wide array of cost-effective support services to assist your business to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online assistance for individual computers or laptops or work with your business to plan and carry out a company-wide rollout of new or revised OS platforms and applications. Progent can also supply engineers and technical workers to help your company to plan for and complete a site relocation or consolidation designed to produce minimal interruption to your productivity.
Progent's Cisco CCIE-certified networking consultants have extensive background helping Internet Service Providers to design, deploy, manage, optimize, and troubleshoot fault-tolerant, scalable network environments appropriate for shared public networks.