Additional Topics of Interest

Project Requirements Definition Specialists
Project Design Tuning Consult

For enterprise project management support, Progent offers access to senior IT professionals with decades of background in technology management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to leading practices to make sure major projects are successfully completed on schedule and within budget.

Microsoft 365 Security Computer Consultants
Microsoft Certified Expert Remote Technical Support Office 365 PowerPoint Integration

Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.

Technical Support Services Postini
Postini Help and Support

E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities plus outbound email filtering to let you troubleshoot your e-mail system and specify and regulate corporate email policy.

VoIP Phone System IT Consultant
Jabber Remote Consulting

Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

Software Integration Companies
Great Plains Software Integration

For custom program creation, Progent can provide programming consultants to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

Network Security Testing WatchGuard Firebox Firewall
WatchGuard Firebox M270 Firewall Cybersecurity Consultancies

Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.

VMware NSX Architecture Specialist
Consulting VMware vRealize Automation vRA

VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable workflow for restoring applications and services quickly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a DR system based on VMware Site Recovery Manager.

Support Desk Management Services Remote Support
Call Desk Outsourcing Services Engineer

Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.

Engineer Fault Tolerant BGP
Automatic Fail-over IT Services

Progent's Cisco-authorized IT consultants can help you create an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet access via a broad range of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current technology for 24x7 Internet connectivity to implement an affordable, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet availability.

Design and Installation Dynamics NAV
Microsoft Dynamics NAV Applications Consultant

Progent offers online and on-premises deployment, migration, application development, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).

Best macOS Online Troubleshooting Consulting Services
Mac Technical Support Consult

Progent offers nationwide online technical support and consulting services for companies who operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X clients a range of services including desktop support, upgrading to the latest edition of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent can also assist your business with iPhone and Apple iPad integration and management, or moving to iCloud. Remote technical support offers optimum return for your information technology dollar by protecting user efficiency and limiting the hours charged for computer repair services. Sophisticated online access technology and experienced technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In most of cases your network issues can be dealt with over the phone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to assist with the most challenging network problems.