Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent's Juniper Networks-certified NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-vendor systems.
Progent's network engineers can help your company to automate desktop update and patch management by delivering support for management tools that include Configuration Manager 2007, Systems Management Server, and WSUS.
Progent's Cisco-certified IT engineers can help you design an affordable, high availability Internet connection architecture that can achieve 24x7 Internet access through a broad range of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to utilize the most current techniques for high availability Internet connections to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet availability.
Mid-sized companies can get all the advantages of Microsoft Operations Manager and have quick access to Progentís Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced IT service packages, medium-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, protection and performance.
Cisco has developed an extensive array of routers including appliances designed to provide the security, performance, and availability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Microsoft Windows Server Update Services allows network managers to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, IT personnel can completely and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up client's computers, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your network environment.
Progent offers a wide array of affordable support services to help your business to install, configure, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote technical support for individual machines or laptops or work with your business to plan and carry out a large-scale rollout of new or updated operating system software and applications. Progent can also supply engineers and technical workers to assist your company to prepare for and implement a site move or consolidation organized to cause the least possible disruption of your business.
If your office network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your OS platforms to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support services include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and repair, in-person technical support, and Helpdesk services.
Lync 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from legacy switches to modern devices.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to plan, configure, operate and repair a backup and disaster recovery system based on Barracuda technology.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent offers affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security plan, automate network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These enhancements favorably impact vital facets of IT like ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours online help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours phone support and online secure network access to troubleshoot and repair technical problems rapidly and affordably.
Progent offers small and medium size organizations expert support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you create a detailed security strategy and select appropriate technologies from multiple vendors to achieve your security objectives while sticking within your budget restraints.
Progent offers the expertise of a veteran specialist with extensive hands-on experience configuring, maintaining, and enhancing video conferencing systems from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support team, your Internet Service Provider, and your video conferencing platform vendor to help your company maximize the business value of your telepresence ecosystem.
24/7/365 Virtual Office Microsoft Consultant Contractor
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering continually improved spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and analysis utilities as well as outgoing email filtering to let you fix your e-mail system and specify and regulate company security policy.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help you to plan, configure, operate and repair a BDR system built on Barracuda Backup.
Progent can deliver a broad array of cost-effective support services to help your business to deploy, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote help for individual machines or laptops or work with you to design and carry out a large-scale migration to new or updated OS platforms and business applications. Progent can also supply consultants and technicians to assist you to plan for and complete a site move or consolidation designed to produce the least possible disruption of your productivity.
Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX 500 or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progentís team of expert programmers, relational database designers, and project management consultants can assist enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database architects and software programmers skilled in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with additional applications like Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with web development technologies and can help businesses to create, expand, repair, or migrate web-based applications to utilize the latest advances in web technology.
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can implement efficient security solutions that protect a small office against advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients sharing IT resources distributed across multiple physical sites and public and private clouds.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent is among the most expert network support firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and troubleshooting services to assist you to plan, install, administer, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent can also help you to plan and implement hybrid networks that integrate on-premises and cloud-hosted services and that deliver seamless connectivity, advanced protection, unified management, and consistent operation for all your mobile and desktop endpoints.
Progent can assist your business to plan and execute an efficient migration from a UNIX-based IT system to a network based on Microsoft Windows and capable of running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and minimize productivity discontinuity by designing an efficient transition plan that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, transition strategy and validation, Exchange migration services, data and application porting, and server and media transition and economization.
Progent's certified engineers can help you to test Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and stability running in your environment. Progent's consultants can also show you how to evaluate the potential strategic value of moving to Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a non-disruptive deployment of Windows 7 from a previous version of Microsoft Windows.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts as well as to network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise information and database programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Citrix has developed a comprehensive family of products that deliver enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of Citrix virtualization products and help you design, validate, deploy, optimize, and support Citrix solutions.
Progentís IT outsourcing packages provide budget-friendly network consulting for small companies. Whether it involves designing network architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or building an on-line business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing IT service expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system foundation for your vital business software powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
24x7 Work from Cisco Engineer Home Based Virtual Office
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed across multiple sites with any number of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the benefits of UniFi products for your environment and assist you to plan, deploy, manage, and maintain your UniFi solution.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your business practices.
Progentís Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and information. SharePoint Server offers a central location for your workers or customers to connect to, manage, distribute and manipulate relevant information, files, and software and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge theyíve developed in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can help your organization to support your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts and information workers, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical applications in environments ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
By using virtual server technology, businesses are able to run multiple virtual machines on one physical server. Virtualization technology allows businesses to gain all the advantages of server isolation, but without the expense associated with purchasing additional server hardware. Virtual servers are also the critical technology for private clouds, which provide major benefits including lowering the costs of hardware, facilities, and management while enhancing data protection, network reliability, and disaster recovery. Other key server management options are server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can assist you in all areas of server virtualization and administration to enable your company to cut expenses and conserve time.
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and administration of clusters that offer greater levels of system dependability, security, efficiency, and versatility. New or enhanced capabilities include cluster verification, revamped configuration and installation, improved cluster administration, new cluster architecture for increased uptime, hardened protection and quorum models, fewer failure points, greater disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of failover clusters, design and execute an installation, educate your network support staff to administer your failover clusters, provide continuing consulting and support services, and create and test a business continuity plan.
By using virtual server technology, businesses are able to operate multiple virtual servers on one physical server. Virtualization technology enables IT organizations to gain all the advantages of server isolation, while avoiding the costs associated with purchasing additional server hardware. Virtualization is also the enabling technology behind private clouds, which offer major benefits such as reducing the costs of capital equipment, facilities, and management while enhancing data protection, system reliability, and recoverability. Other key server management options are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can help you with all aspects of server consolidation and management to enable your company to cut expenses and conserve time.
Progent's pricing policy is to charge for remote support and on-premises visits by the minute. As a result, you are invoiced just for delivered services. Progent does not impose a more expensive rate for after-hours or priority support, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and asks no retainer for services delivered during normal business hours. Many support organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for fast fixes so you will not be forced to allow minor problems to stay unaddressed.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of all sizes to configure, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progentís data center support services are designed for businesses with hardware housed at IDCs or data center colo hosting sites and requiring on-demand on-premises assistance at the collocation site plus off-site support from Microsoft and Cisco Certified professionals. Progent provides a full array of data center and IDC and colocation consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and deployment of high availability systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage clustering configurations.
Progent's certified ISA Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.
Progentís professionals offer experience in a variety of disciplines related to mobile networking such as network infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified professionals can save your company work and expense by applying their wireless background to help you select and configure wireless connectivity solutions that make sense for your company. Progent can also optimize your network infrastructure so that wireless handhelds perform better.
Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling across a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management team and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and system architects can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT team and users. Progent has expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Progent provides national online phone support and troubleshooting services for businesses that operate Apple Mac environments or whose IT systems feature a combination of Mac with Microsoft technology. Progent's consultants offer Apple macOS and OS X clients a range of services including desktop assistance, upgrading to the latest edition of Mac OS X from other earlier editions of Mac, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Remote technical support offers maximum leverage for your information technology budget by preserving user efficiency and limiting the time charged for network analysis and repair. Sophisticated remote access technology and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security professionals to assist you with the toughest network issues.
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering continually improved spam and virus filtering, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting tools plus outbound email filtering to let you troubleshoot your email system and define and regulate corporate email policy.
Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.
Progent's certified security staff can show you how to protect your Apple Mac environment through expert support offerings such as running security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile access, installing automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the particular goals of your corporate information system.
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Progent is organized deliver in-depth remote support for all technical areas associated with todayís small business IT systems and offers an array of vital, on-demand services such as a part-time Chief Information Officer to offer advanced planning and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for major projects like site moves oroperating system migrations, Cisco-certified experts for designing fast and robust network infrastructure, security engineers to ensure data protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, customize, or troubleshoot business application programs.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Premier IT support experts. With Progent's affordably priced IT support programs, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company networks enterprise-class availability, security, and productivity.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the complete threat progression including protection, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, supports the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to address the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
For companies with a mix of Mac and Windows desktops, there exist two popular alternatives for running Windows-dependent applications on an Apple Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Windows-powered computer to run Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your organization to maintain these solutions for using Windows programs on your Apple Macs and can in addition assist your business to evaluate and configure other solutions for Microsoft Windows platform simulation.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to configure your Fortinet firewalls to protect all your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
Dynamics GP can help you grow and manage your business more efficiently by offering easy availability of decision-driving data and a rapid return on investment. Microsoft Dynamics GP offers important business benefits such as its ability to extend the reach of your company, handle your accounting, computerize financial processes, standardize procedures across your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and manage a reliable, safe server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Dynamics GP/Great Plains business management system.
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of critical data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data.
Progent believes that a well designed and implemented network is a pivotal factor for accelerating a company's success, and we follow this philosophy in our own system environment. Progent has built a fault-tolerant virtual office infrastructure that enables Progent's staff engineers and certified contractors to deliver fast and effective service, collaborate easily on complex projects, and experience career and private maturity from acting as part of a dynamic company ethos of personal drive and freedom.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Progent is one of the most experienced network support firms for designing email and messaging systems powered by Exchange 2000. Progent specializes in helping small companies receive all the benefits of Microsoft Exchange 2000 under common situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
Progent can assist your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT requirements. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.