Progent's SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your business practices.
Remote management cards give IT managers full control of a server without the need for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and manage a high-availability business network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient off-site technical assistance. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
GIAC was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security disciplines addressed within GIAC certification including auditing network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security designs for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small business design and implement a configuration of ISA Server 2004 that supports your information protection needs without limiting your productivity.
Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network expert with real-world expertise and extensive knowledge in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting IT environments powered by the SBS suite of servers and programs.
MS Office Communications Server delivers IM and presence in an extensible, world-class package offering advanced security, seamless integration with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved business efficiencies, increased individual productivity, and better IP security with this easy-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Office Communications Server throughout your entire corporation.
Cisco offers an extensive array of routers including appliances built to provide the protection, bandwidth, and reliability required by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you define a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, non-stop system architecture that addresses availability issues covering a wide range of network technologies and processes.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progentís Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your IT network from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's expert solution designers and programmers can assist your company to create enhancements to Microsoft GP that address the special needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also offer help with a variety of development technologies that can be used to build integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified mechanism for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate efficiently from older versions of Virtual Machine Manager, develop workflows for creating and installing virtual machines and hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, write and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware ESXi support.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security strategy, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent can provide affordable online support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on time and within budget.
Progent's Microsoft-certified engineers can assist your company to automate desktop change and update deployment by providing support for administration solutions like System Center Configuration Manager 2007, SMS 2003, and WSUS.
Progent's Check Point Software firewall experts can show you how to design, integrate, and manage firewall environments that rely on Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also help you maintain legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Progentís Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Progent offers expert online consulting services to help organizations connect their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine physical IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's service specialists in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows systems into cohesive environments with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's background in Windows and Apple service makes it possible to provide world class assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads with your Windows network.
Cisco's security and remote access solutions for small to medium sized businesses represent a complete range of manageable security hardware and software to let you safeguard your wired and wireless information system. Cisco's VPN line includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit best with your business goals.
GIAC was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for all of the network security disciplines addressed under GIAC certification such as evaluating infrastructure vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progentís wireless engineers can help small companies plan, choose, test, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of security that equals or excels wired connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and install the wireless connectivity solutions that align best your business needs.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of modern security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Progent's company culture will allow you to become a more capable consultant by enhancing your technical knowledge and increasing the satisfaction of your clients. Progent delivers this commitment by recruiting the top professional talent for you to operate with, offering an advanced system infrastructure, running custom application utilities to enable the maximum quality of service, and by optimizing our operational structures for attracting and retaining customers.
Progent's Check Point Software experts can help you choose and deploy Check Point Firewall/VPN utilities and hardware based on Check Point Software's technology to provide an affordable and effective security defense for your business network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single source for on-going network support, administration, education, and design services.
If your company is developing UNIX or Linux applications on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant distraction of managing your company information system. Through the use of smart network monitoring and by delivering remote and in-person support when your company needs it, Progent offers an affordable solution for managing an IT system that provides high availability, security, and performance. Progent's UNIX/Linux developer support services feature comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Help Desk services.
Progent can deliver in-depth remote consulting for all technical areas common to small business IT systems and offers a variety of vital, as-needed support services including a temporary CIO to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, project management help for major initiatives such as office moves oroperating system migrations, Cisco-certified consultants for designing high-performance and robust infrastructure, certified security engineers to verify information safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or repair mission-critical applications.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the network security services addressed within GIAC certification such as auditing network security mechanisms, event management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for critical platforms such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, administer, and repair a multi-site backup/recovery solution built around SCDPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or provide comprehensive project management or co-management support to help you complete your Data Protection Manager 2016 deployment on time and on budget.
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Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports sent by every staff member to each client. The discipline of detailing and archiving support activity allows more efficient support and avoids a variety of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
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Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent offers the part-time services of a seasoned Chief Information Officer to provide strategic direction to assist your company select and maintain IT solutions to match your current situation and that can serve as a solid basis for your future growth. Progent's temporary CIO consulting services offer financial advantages to companies trying to maximize the benefits from their IT investment but who are without the budget or hesitant to add one more executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a broad selection and application software, Progent is in an ideal situation to provide objective recommendations along with advanced technical help for building and maintaining IT solutions that fit the special needs of your organization.
Progentís IT outsourcing services provide affordable computer consulting for small businesses. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or creating an on-line eCommerce application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network service budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system architecture for your critical business software powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's production servers in a solution that gives the maximum level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that enable small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent's Microsoft-certified experts can provide a variety of network consulting services to help organizations of all sizes to install, manage, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to create testing environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.
ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical information.
Progent can deliver a variety of low-cost online and on-premises consulting services to help you to configure, manage, and debug desktops and mobile devices based on Windows, macOS/OS X, iOS, Android, or Linux.
Progent can provide the expertise of certified engineers as well as seasoned software developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Cisco Unified Communications Manager, previously branded CallManager, functions as the heart of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants offer efficient and affordable remote and on-premises support to assist organizations of all sizes to build and administer Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum productivity. Progent's consultants can assist with any aspect of CUCM configuration and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Network monitoring commonly entails observing a networkís resource utilization in order to uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor multi-OS networks where UNIX and Windows operate together. Progent's system integration consultants can help you use both these programs to optimize and troubleshoot your network. Progent's Linux support services provide small businesses and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that information security professionals are expected to master. CISM gives business management the confidence that consultants who have earned their CISM certification have the background and knowledge to deliver effective security management and consulting consulting.
Progent's pricing policy is to charge for phone support and on-premises visits per minute. Consequently, you owe just for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no retainer for support services provided during normal business hours. Many support organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with large invoices for quick repairs so you won't be forced to permit less critical problems to stay unaddressed.
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management tools. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and update services can minimize cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and policies to manage handheld computers and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates policies, procedures and technologies to keep your IT network safe.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft certified IT consulting experts. With Progent's affordably priced IT service packages, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company networks world-class availability, protection and performance.
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include system planning, deployment, project management, local and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
If your business network mixes Linux technology platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, seamless information exchange, high availability, superior throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence support services include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent can provide onsite education designed for individuals who wish to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for Mac application software.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built on mature virtualization technologies that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, system support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to block ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to gather information concerning your existing AV defense and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery environment that minimizes your exposure to ransomware and aligns with your business needs.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows users.
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing solution that improves network dependability and security, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and key business application servers hosted in a secure and fault tolerant data center on a high-performance, high-availability virtual server configured and supported by Progent's network support experts.
Progent offers affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Progent offers a broad range of affordable services to help your company to deploy, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or online assistance for individual machines or laptops or work with you to design and implement a company-wide rollout of new or revised OS platforms and applications. Progent can also supply consultants and technical workers to help your company to plan for and complete an office relocation or merger organized to produce the least possible disruption of your productivity.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix critical issues uncovered by SCOM 2012.
Progent's virtual classroom webinars provide small companies the cost savings, ease, and versatility of virtual seminars plus the effective pedagogic techniques of seasoned teachers who utilize the latest technology to emulate real-time, participatory classrooms. Progent offers online education for key desktop software including components of Microsoft Office suite such as Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and management reporting products including MS Dynamics GP (Great Plains); as well as additional popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can create efficient cybersecurity solutions that guard a small office from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile users sharing network resources distributed across multiple physical sites and public and private clouds.
Windows Enterprise Directory requires extensive hands-on experience to integrate efficiently across a large corporation. Progentís Microsoft Certified consultants are skilled in designing, integrating, and maintaining sophisticated Enterprise AD installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy software configuration objects in online Active Directory environments, and repair of failed installations of AD and Active Directory-integrated programs.
In addition to offering access to Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training tailored to meet your particular requirements. Progent's experts also can help you build and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to adopt more current firewall products from Cisco. Progent's Cisco technology specialists can help you plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
Progentís certified Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security gaps.
Cisco's Meraki line of access and distribution switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote expertise to assist you to plan and deploy a productive network architecture based on Meraki switches, simplify network administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and test a disaster preparedness strategy, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad synchronization, or migrating to iCloud services. For business environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your organization's business goals.
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and post-migration Call Center support services.
Progentís Wireless Site Survey assists you to design and install a Wi-Fi WLAN adapted to your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, acts as the center of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with apps that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and onsite expertise to assist organizations of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server calls for an IT expert with hands-on background and extensive experience in designing and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions powered by the SBS line of servers and applications.
Progent offers the services of an accredited engineer with an extensive background integrating products from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure engineers able to assist companies of all sizes to build and troubleshoot a network that delivers the speed, dependability, protection, and scalability required to support your telepresence solution.
Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of ISA Server 2006 and provides a easily administered web gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft-certified engineers can assist you to design and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent faces few competitors. Small companies who utilize familiar independent consultants or who maintain in-house support staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
Progent's certified SQL Server application developers and DBAs offer online expertise to help businesses of all sizes to create, administer, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts offer support for any phase of application development in solutions that can include small business or departmental databases to VLDB applications and data warehousing.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.