Cisco's network security and offsite access products for small companies provide a full line of manageable security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your business goals.
Progent's Cisco Jabber consultants offer online or onsite expertise to help organizations of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Cisco Unified Communications Manager, previously named CallManager, acts as the foundation of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable remote and onsite support to help businesses of all sizes to build and administer Unified CM environments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent's consultants can assist with any facet of CUCM setup and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server failover systems for survivability, capacity planning, and integration with Exchange Server.
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization deploy high availability clustered servers designed to provide 100% operation. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too create non-stop server clustering environments powered by Windows Clustered Server 2003, Progentís Certified Windows consultants ensure that your high availability clustered servers are configured to maximize the strategic value of your IT network.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance problems.
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security, uptime, BOYD support, plus built-in business intelligence. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and onsite support to assist businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent offers technical services for mid-size businesses with 100 to 250 system clients. The mid-size business or office has typically been an overlooked part of the market for network support expertise. The cost structures and support delivery practices of large third-party service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT system whose advanced technology and sophistication are often comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the IT support expenses of a small-medium business while providing the mid-size company with big-company service from certified, IT experts knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is searching for levels of IT help appropriate for a mid-size organization without budgeting enterprise costs, you need Progent.
Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading shared PSA platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
If your company is developing UNIX or Linux applications in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing online and on-site support when your business needs it, Progent represents an affordable solution for supporting an IT network that features high availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Contact Center services.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine if you should migrate to more current firewall products available from Cisco. Progent's Cisco technology experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of ISA Server 2004 that meets your information security requirements without restricting your network.
If your business runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a wide range of security areas including security management procedures, security design and strategies, connection management systems and techniques, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic competencies and international standards of knowledge that information security professionals are expected to master. These certification give executive management the assurance that those who have achieved their CISM or ISSAP certification have the background and theory to deliver world-class security support and consulting services.
Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, including touch screen support and signature live tiles GUI, offer a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Windows 8.1 and make sure you gain maximum competitive value from the product's many new and enhanced technologies.
Progent's consultants offer online and onsite expertise for organizations of any size to evaluate the benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified data security consultants can help you design and verify a security strategy for your Skype for Business solution that is compliant with regulatory standards.
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical application servers hosted in a secure and reliable data center on a high-performance, high-availability virtual server set up and supported by Progent's computer support experts.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their scope, Progent can focus on offering high-value services where Progent faces little competition. Small companies who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and productive.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network consultants can provide a range of IT support services including project planning, SOX compliance, site moves, enterprise security, network design, local or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can help you design a multi-office network that makes smart use of co-location services and Internet hosting sites. Progentís Microsoft Certified engineers can help large enterprises design, deploy and maintain massive rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Altaro VM Backup offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Server Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with planning, installing, managing and supporting powerful information technology solutions based on Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Progent's certified security consultants can help you secure your Mac environment through professional support offerings such as performing security audits, clean up after virus and worm attacks, setting up firewalls, implementing secure off-site and mobile access, installing automated software for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular goals of your corporate network.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to network users, lessening the difficulty of creating, deploying, managing, and using company data and database programs on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a repeatable process for recovering applications and services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and administer a disaster recovery solution powered by VMware SRM.
Progent can provide cost-effective remote assistance to assist you to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the strategic value of your information system.
Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.