Additional Topics of Interest

VPN Support Outsourcing
IT Services VPN

Cisco's network security and offsite access products for small companies provide a full line of manageable security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your business goals.

Remote Workers Endpoint Security IT Consultant
Teleworker Security Remote Consulting

Progent can help small and medium-size companies to configure network security protection solutions and provide cleanup expertise for a remote workforce.

Cisco Jabber Consulting
Jabber Migration Help and Support

Progent's Cisco Jabber consultants offer online or onsite expertise to help organizations of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.

Emergency Wireless LAN Specialist
Blackberry Integration Remote Technical Support

Progent's Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

Business Edition 6000 Professionals
24-7 Network Consultant IM and Presence Service

Cisco Unified Communications Manager, previously named CallManager, acts as the foundation of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable remote and onsite support to help businesses of all sizes to build and administer Unified CM environments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent's consultants can assist with any facet of CUCM setup and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server failover systems for survivability, capacity planning, and integration with Exchange Server.

Computer Consultants Zero Downtime Clustered Servers
Microsoft Windows Server 2003 Cluster Network Consultants

Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization deploy high availability clustered servers designed to provide 100% operation. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too create non-stop server clustering environments powered by Windows Clustered Server 2003, Progentís Certified Windows consultants ensure that your high availability clustered servers are configured to maximize the strategic value of your IT network.

Computer Consulting Network Services Monitoring
24/7/365 Network Troubleshooting Online Support

Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance problems.

24/7 Microsoft SQL Server 2016 AlwaysOn Online Troubleshooting
SQL Server 2016 AlwaysOn Availability Groups Remote Support Services

Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security, uptime, BOYD support, plus built-in business intelligence. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and onsite support to assist businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Midsize Company Migration Consulting
Microsoft Experts Mid-sized Company Small Business IT Consulting Companies

Progent offers technical services for mid-size businesses with 100 to 250 system clients. The mid-size business or office has typically been an overlooked part of the market for network support expertise. The cost structures and support delivery practices of large third-party service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT system whose advanced technology and sophistication are often comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the IT support expenses of a small-medium business while providing the mid-size company with big-company service from certified, IT experts knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is searching for levels of IT help appropriate for a mid-size organization without budgeting enterprise costs, you need Progent.

Online Support Shared Service Desk
Virtual Call Desk Support Services

Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading shared PSA platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.

Top Professional Windows 2000 Server
Windows 2000 Server Technology Consulting Services

Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.

Linux IT Consulting
Ubuntu Linux Engineers

If your company is developing UNIX or Linux applications in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing online and on-site support when your business needs it, Progent represents an affordable solution for supporting an IT network that features high availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Contact Center services.