Progent's Microsoft-certified experts can deliver a range of technical services to assist companies of all sizes to deploy, administer, and support environments that incorporate desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help set up testing labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects following proven methodologies.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, apps and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical data.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory control, operations control, capacity planning, procurement, sales, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can help your organization to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment model.
Progent can deliver a wide array of cost-effective support services to assist your business to deploy, configure, troubleshoot, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote assistance for individual machines or notebooks or help you to plan and carry out a large-scale rollout of new or updated OS platforms and applications. Progent can also supply consultants and technical workers to assist you to prepare for and complete a site move or consolidation organized to cause minimal disruption of your productivity.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical assets.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's IT outsourcing services for small businesses feature planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person repair, resolving chronic IT problems, and producing a company-wide security plan. Progent can help you enhance network availability and throughput with fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with requirements definition, resource identification, bill of materials production, vendor selection, procurement logistics, and complete documentation. Progent's IT outsourcing help also features education for office productivity software such as Office XP.
Progent's wireless consultants can help small organizations design, select, pilot, deploy and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that equals or exceeds wired interfaces. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and install the wireless connectivity solutions that match your company requirements.
Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your servers, peripherals {like printers and scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent can provide expert help for every phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of all new software and equipment required, suggested vendor sourcing, system verification at customer location or at Progent's test facility, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old system, and webinar training for customer's IT staff and end users.
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
For businesses with a combination of Apple Mac and Windows computers, there are two popular solutions for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a remote Windows-powered PC to run Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac system so you can run Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for running Microsoft Windows applications on your Apple Macs and can also assist your business to assess and configure other products for Windows platform emulation.
Progent's managed services for patch management provide businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's Power BI experts can help your business to design, install, maintain, update or debug your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can help you build and administer an onsite, cloud based, or hybrid environment for Power BI.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote selling success and offer steady, efficient customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your sales or customer support data.
Progent has more than two decades of experience deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help you to plan, deploy, manage, and fix your System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can assist you to migrate to the current edition of System Center from an earlier one or from a third-party IT management platform to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent's Microsoft-certified network engineers can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by improving your workers' efficiency, lowering the expense of hardware and support, simplifying administration, and consolidating your key communications platforms.
Progent's management team consists of seasoned veterans with decades of background delivering computer consulting, troubleshooting, and strategic IT planning to businesses ranging in size from small offices to global enterprises. Great support calls for great people, and Progent is proud to have put together a management team that can provide businesses with the top service value in the industry.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's servers in an environment that gives the highest level of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting options are based upon proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's IT outsourcing services for small companies include planning Windows XP, .NET Server, and BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, fixing stubborn integration issues, and producing a comprehensive security plan. Progent can help you enhance network reliability and throughput via zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for major migrations and can assist with requirements definition, product identification, bill of materials development, sourcing selection, purchasing logistics, and professional documentation. Progent's IT outsourcing service also features training for office productivity products such as Microsoft Office XP.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent offers businesses of any size professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a comprehensive security plan and select the right products from a variety of suppliers to achieve your security goals while sticking within your spending limits.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or modernize .NET apps rapidly and at low cost.
Progent's high availability system experts offer reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, non-stop Internet architecture design, 24x7 data center services, and other high-availability networking services to show your small business integrate a 24x7 network for mission-critical applications. Progent possesses the experience to develop economical, non-stop systems by utilizing the expanding library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a fully redundant Internet interface and efficient system load balancing.
Progent is among the most qualified network consulting firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's IT outsourcing services provide budget-friendly computer support for medium-size companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing IT support expenses to increase in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system foundation for your critical Windows-based applications including Windows 2008, Exchange Server, and SQL Server.
Progent's Microsoft-certified engineers can provide in-depth support in implementing, operating and troubleshooting any edition of Project Server and can deliver a wide range of cost-effective remote consulting services based on proven best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Consulting support available from Progent include system planning, installation and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.
Progent offers national online phone support and troubleshooting services for companies that run Solaris networks or whose information systems include a combination of Solaris and Microsoft products. Online technical support provides maximum leverage for your information technology budget by preserving client efficiency and shortening the time charged for network analysis and repair. Advanced online support utilities and experienced technicians and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your site. In the vast majority of situations your network issues can be remediated by telephone or through a combination of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP certified security specialists to help with the most difficult network problems.
Progent can help you to create, implement and manage a backup plan based on MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from user mistakes, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Progent's Technical Response Center (TRC) offers low-cost national extended hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide 24x7 phone support and remote secure network connection to isolate and repair network problems rapidly and economically.
Progent offers cost-effective online and on-premises consulting to assist organizations of any size to move any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of any size to design, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn issues, or full project management services. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your technical skills and boosting the satisfaction of your customers. Progent delivers this commitment by recruiting the best consulting talent for you to operate with, offering a state-of-the-art system infrastructure, using specialized application tools to enable the highest quality of service, and by streamlining our business models for finding and retaining customers.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to assist you to design, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Microsoft System Center 2016 Operations Manager helps to ensure top performance and dependable uptime for key applications by offering unified, mixed-platform monitoring of IT infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite support to assist businesses of all sizes to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can help your company to move to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your current SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by providing expertise with related Microsoft platforms such as ADDS, SQL SSRS, and IIS.
Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft consultants offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new name for the update management platform previously known as Systems Management Server. System Center Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server including full automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager effectively for streamlined OS and application installation, security patch control, application metering, and licensing reconciliation. Progent's consultants can also assist your company to move smoothly from SMS Server 2003 to Configuration Manager 2007.
Remote 24x7 network monitoring, automated alerts, and periodic reports are vital to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of network stability that was once reserved for large enterprises. Progent can provide several RMM solutions delivered as economical services created to assist your company to identify and resolve a most IT network issues before they can impact your business.
Progent's certified Windows 2003 Server engineers can provide network support and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and support offerings include system design, installation, project management, in-person and remote technical support and repair, Help Desk services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-premises device, or to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical information.
Progent's Microsoft certified engineers can assist you to evaluate Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and reliability working in your environment. Progent can also help you to estimate the potential strategic advantages of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a smooth migration to Windows 7 from a your current release of Windows.
Progent's Citrix-certified experts can assist your business to plan, implement, administer, and troubleshoot a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support experts can help you to administer and maintain a remote datacenter that offers high availability, enhanced security, and rapid disaster recovery.
This page includes current information on security threats, fixes, and leading practices. Contact Progent if you need help protecting your system against the latest cybersecurity threats.
Progent's Microsoft and Cisco certified Consultants offer several ways to help medium-size and large companies develop a cost-effective and productive in-house Computer Support Help Desk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses analyze the various high-quality Help Desk application programs available and decide which packages might be too expensive, lack critical functions, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who want to augment their in-house Help Desk team for special tasks or to substitute for absent or indisposed personnel.
Progent's fault tolerant network consultants offer non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice access, 24x7 Internet connection design, high-availability data center services, and other non-stop networking consulting to help your small business configure a non-stop environment for mission-critical applications. Progent possesses the experience to develop economical, 24x7 networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully redundant Internet connection and efficient network load balancing.
Progent's experienced ransomware recovery experts can help your business to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the forefront of network service, executing a broad range of IT tasks for an extensive array of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support team. This means that you get not only expert technical skills, but also a support engineer with field-tested methods for applying computer knowledge to repair actual IT problems efficiently.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of wireless APs, tuning wireless performance by reducing the impact of RF congestion, enhancing wireless uptime with fast failover, and hardening security by identifying threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.