Progent can help your business in all facets of your migration to Microsoft Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers expert online consulting to help companies integrate their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud migration services such as Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over two decades of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Technical Response Center offers nationwide extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone help and remote secure computer access to troubleshoot and resolve network problems rapidly and economically. The scope of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as required. For urgent issues, the TRC endeavors to respond to your request for support within one hour.
Citrix offers a comprehensive family of platforms that deliver advanced manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to assess the business benefits of Citrix virtualization products and can help you plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Cisco-certified SIP integration experts can help your business to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or on-premises support to assist companies to migrate smoothly to an advanced communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent is a pioneer in cost-effectively delivering enterprise-class network support to small businesses. Progent's success in addressing the network support requirements of the historically underserviced small business sector is the cumulative outcome of major technical and operational innovations that have removed a great deal of the conventional costs out of managing network service, added unmatched professional skill into the IT service system, and significantly accelerated the solution process.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.
Progent provides small businesses two low-cost network security evaluation scanning packages that include, for a preset price, remotely administered inventory scans of your security profile which are evaluated by professional security specialists who interpret the results of the scan, deliver objective evaluations of your existing network security, and make suggestions for remediation. Progent has developed two complementary security inventory packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-quality assessments of your IT network's exposure to assault.
Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are on the move within campus, warehouse, retail or other venues where IT management requires portable phones that provide more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune many components of your Wi-Fi environment such as APs, routers, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer online and onsite support to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT security needs without restricting your network.
Progent can show you how to prepare and execute a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
For medium-size businesses looking for IT support, Progent offers a variety of options including on-site help, on-line assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation support, application programming, and professional consultation. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent provides professional in-person help for fixing technical problems quickly and economically.
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Progent's Windows Server 2019 disaster recovery planning experts can assist you to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for professionals who are mobile within campus, warehouse, retail or other environments where IT management wants portable phones that provide more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that IT teams set up and optimize many key pieces of your Wi-Fi environment such as APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified experts offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and distribution companies to manage complicated supply chains and streamline critical processes in order to get products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements affect key facets of IT including ease of administration, availability, security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange 2013.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced network service packages, small and midsize businesses can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to offer small company information systems world-class reliability, security, and productivity.
Progent's Power BI consultants can help you to design, deploy, manage, update or debug your Power BI environment. Progent's database experts can help you to organize your target data for Power BI visualizations. Progent can assist you implement and administer a local, cloud, or hybrid environment for Power BI.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging solutions for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system features protection, fault tolerance, easy connectivity for off-site and mobile users, efficient management tools, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003 Server, and MS Exchange 2K. Progent can also assist small or medium companies to migrate to MS Exchange 2016 or MS Exchange 2013.
Microsoft Virtual Server, run on the Windows Server 2003 operating system and based on technology originally produced by Connectix, delivers the performance necessary to carry out hardware reduction, software migration, and server quarantine projects via virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to improve operational efficiency in software programming and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can assist your company to assess and deploy Microsoft Virtual Server.
Progent's veteran group of network consultants and application specialists have extensive background providing remote and on-premises assistance for businesses of any size who need to integrate Android phones and tablets into their IT systems so that users can be productive from anywhere. Progent offers the breadth of skills to solve technical problems that span multiple manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly online expertise to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management support to ensure that you finish major network projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers customized group or individual training sessions to help you manage and operate Android phones efficiently.
Progent's Microsoft-certified network experts can help your organization to assess the value of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and integrating your vital communications technologies.
Progent can provide the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution meets your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless switchover to a different carrier and/or service arrangement. Network provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and post-migration consulting support.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent is among the most expert information technology support companies for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full benefits of Microsoft Exchange 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent can help you to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid solutions that transparently integrate local and cloud products and services.
Progent's certified engineers offers offsite and on-premises support expertise to assist your company to administer, maintain, and repair PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, remote access, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring and alerts.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a single-server solution for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent offers expertise for security auditing utilities such as LANguard from GFI for performing a variety of automatic network auditing scans to uncover possible security problems. Progent has broad experience with network analysis tools and can show you how to understand audit reports and react effectively. Progent can show you how to design security into your business operations, install scanning applications, define and deploy a secure network architecture, and suggest policies to optimize the safety of your IT system. Progent's security consultants are able to assist you to set up a firewall, design secure remote access to email and data, and integrate virtual private network. Progent's accredited security consultants can test the protection of web applications and can run comprehensive information security tests of company-wide security to validate your organization's compliance with recognized international security standards such as FISMA, PCI, and ISO 17799.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a smooth migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support ranging from on-demand design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Cisco's PIX firewalls have reached end of life and Cisco might not support these devices. Progent still offers technical support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to next generation firewall technology from Cisco. Progent's Cisco-certified experts can help you plan and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
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Progent's IT outsourcing services provide affordable network consulting for small organizations. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can contain expenses and minimize risks, allowing network service expenses to increase in a more moderate and manageable manner than is possible by building up a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available system foundation for your critical business software based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Progent's Microsoft certified consultants can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other personal devices.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services created to assist you to detect and fix a an array of network problems before they get big enough to hurt your business.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Power BI consultants can help your business to plan, deploy, manage, update or debug your Power BI solution. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can assist you implement and administer an on-premises, cloud based, or hybrid network model to run Power BI.
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Progent's wireless site survey services assist you to design, implement and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for validating, optimizing, and troubleshooting an operational wireless network.
Progent offers nationwide urgent phone support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Online IT help offers optimum return for your information technology budget by protecting client productivity and shortening the hours billed for computer repair services. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist with the toughest system issues.