NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's roster of veteran IT experts can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your disaster recovery solution to verify compliance with information assurance standards and government requirements.
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent's managed services for software/firmware update management provide organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that can range from as-needed advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite configuration and debugging support to help you to plan, configure, update, optimize, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your unique office layout, building structure, and anticipated workloads.
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based management and world-class protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and fixing SCOM environments and offer companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
Progent's National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone help and online direct network access to troubleshoot and repair network problems rapidly and economically. The scope of IT expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.
Progent's Microsoft-certified consultants can provide remote and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you create and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting email systems for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment features security, high uptime, easy connectivity for remote and mobile users, time-saving management tools, and productive integration with telecommunications. Progent provides expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2K. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it.
Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued devices to current versions. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that include a combination of Juniper's OS platforms.
Progent can deliver a wide array of affordable remote and onsite support services to assist you to configure, administer, and debug workstations and mobile devices powered by Windows, macOS/OS X, iOS, Android, or Linux.
Cisco's security and remote access technology for small to mid-size businesses offer a full array of manageable protection products to let you protect your entire network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your corporate goals.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
Progent's Microsoft-certified relational database developers can provide businesses of any size remote support for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include software installation and configuration, application architecture and coding, management services, replication and synchronization strategies, storage management, performance optimization, migration, information security, backup/restore systems, problem solving, and training.
Progent offers access to a veteran specialist with years of experience configuring, managing, and upgrading immersive telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence technology vendor to help your company increase the business value of your telepresence ecosystem.
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's UNIX family consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can create cost-effective cybersecurity solutions that guard a small business from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing network resources distributed over a mix of physical sites and public and private clouds.
Progent's Microsoft-certified Intune consultants can help you to understand the business value of utilizing Intune for configuring and managing your portable computers including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to configure security and compliance policies, plan and deploy test systems to evaluate the appropriateness of Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
Progent has over 20 years of experience deploying, and supporting the core components included with System Center and can help you to plan, configure, maintain, and repair your Microsoft System Center solution to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help you to upgrade to the latest edition of System Center from an older release or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, centralized management, security, plus infrastructure and application performance monitoring.
Nagios and MRTG are powerful, free monitoring tools that operate with the Linux OS and can be deployed to analyze UNIX environments, Windows systems, or mixed-platform systems in which the Linux OS and MS Windows coexist. Nagios lets system managers to track network services including SMTP, HTTP, FTP, and NNTP. MRTG allows you to graph the traffic through SNMP network devices such as servers, routers, and switches. Progent's system integration experts can show you how to use both these tools to streamline and repair your network.
Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN environments efficiently based on leading practices.
Progent's Microsoft-certified consultants can assist your company to automate desktop software update management by providing support for administration tools such as System Center Configuration Manager, Systems Management Server, and WSUS.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide range of attacks. Progent's certified Internet Security and Acceleration Server 2006 experts can help you design, cost-justify, test, implement, customize and support the any edition of ISA Server on your network.
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than two decades ago, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide whether an in-house, online or hybrid configuration is best suited for your company; and select the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in individual tasks related to your SharePoint 2013 migration.
Windows 8.1 is engineered to power devices ranging from smart phones and slates to power-user desktops. A wealth of new and improved features, such as its touchscreen interface and iconic live tiles user interface, provide a wide range of benefits for companies who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the operating system's many technical enhancements.
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to configure, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's team of Microsoft and Cisco Certified experts average more than ten years of real-world industry background, at the forefront of network service, performing a broad range of IT tasks for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices that are combined into company-wide best practices training that Progent instills in its consulting staff. This guarantees that you get not just world-class IT capability, but also a consultant with field-tested approaches for applying computer knowledge to resolve actual network problems efficiently.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's Microsoft certified engineers can provide offsite and onsite consulting expertise to help your company to manage, maintain, and troubleshoot PCs based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
System Center Configuration Manager automates software deployment and updating, streamlines compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, enables safe end-user self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help your organization with any facet of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent's pricing policy is to bill for remote support and in-person visits by the minute. Consequently, you pay just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup charge and asks no monthly commitment for services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you will not be forced to allow minor problems to stay unaddressed.
Progent's Microsoft-certified consulting experts can assist you to assess the benefits of Exchange Server 2010 for your company and can help you to design and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by improving your workers' efficiency, cutting the cost of hardware and service, streamlining management, and consolidating your vital communications platforms.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support to help your company to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR).
Dynamics GP 2010 accounting software is a full-featured business management platform that unifies information and processes throughout your business, communicates easily with other solutions, and brings together workers, customers and vendors unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Dynamics GP 2010.
Progent's Citrix consultants can help your business to plan, implement, administer, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and support a remote datacenter that features high uptime, enhanced protection, and rapid disaster recovery.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of IT consultants located in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also assist you to design and execute a migration to the Flexential facility with services like planning system configuration, recommending hardware components, system configuration and validation, troubleshooting, streamling online network management, and training your IT staff.
Progent's Cisco-certified SIP integration experts can help organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and offer affordable online or on-premises expertise to help businesses to move smoothly to a modern unified communications network that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Progent can provide the support of an accredited consultant with an extensive background deploying technology from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, expand, or troubleshoot a video conferencing solution that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure consultants who can help businesses of any size to create and maintain a network that delivers the performance, reliability, protection, and scalability you need to support your video conferencing/telepresence solution.
Progent's CISSP-certified network security experts can assist businesses of any size with any facet of information system security. Progent can create efficient security solutions that guard a small business against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources distributed over multiple physical datacenters and various clouds.