Progent's Meraki wireless AP consultants provide online and on-premises support services to help businesses of any size to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security, manageability and availability for wired and wireless users irrespective of their location or device.
For custom program creation, Progent can supply software design experts to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Cisco's Small Business family of access points are Linux-based devices intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist you to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point environments of any size or architecture.
Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.
With virtual server technology, companies are able to run multiple virtual machines on a single actual server. Virtual server technology allows businesses to gain all the benefits of server segmentation, but without the costs associated with purchasing extra server equipment. Virtualization is the enabling technology for private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information security, system availability, and recoverability. Other key server management technologies are server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can help you in all areas of server consolidation and management to enable your business to contain costs and save time.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every client. The practice of detailing and archiving service activity allows more effective support and avoids a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and troubleshooting SCOM environments and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Progent can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device management platform or help you to enhance your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Lync 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN calling across a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent can assist companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical errors small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT support packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business information systems world-class reliability, security, and productivity.
Progent's SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design security into your business processes.
Progent can provide cost-effective online and onsite consulting to help organizations of any size to move all or part of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but manageable information. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and extensive knowledge in planning and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, administering, and servicing IT solutions powered by the Microsoft SBS line of servers and programs.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Progent practices information transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their comfort zone, Progent can focus on delivering high-value services where Progent has little competition. Small businesses who work with familiar independent service providers or who employ internal support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more reliable, secure, and efficient.
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's Solaris platform support experts offer small businesses and developers help with managing and maintaining Sun Solaris environments that operate with Microsoft-based technology. Progent offers your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Exchange Server 2010 for your company and can assist your IT staff to design and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast payback by improving your productivity, cutting the expense of equipment and support, streamlining administration, and consolidating your key communications platforms.
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical data.
Progent's Microsoft-certified consultants can help you to streamline desktop PC change and update management by providing expertise with management solutions like Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progentís Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
Progent provides network services for medium size businesses who have 100 to 250 network clients. The medium size company or office has traditionally been an underserved part of the market for network consulting services. The overhead and service access models of large outside service organizations make them too costly for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information network whose advanced technology and capability are frequently similar to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while providing the mid-size organization with big-company support from professional, world-class consultants with background in a wide range of small business technologies. If your medium size company or small business is looking for the quality of IT support needed for a medium size office without paying enterprise costs, contact Progent.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are based on mature virtualization technologies that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a single-server solution for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft consultants can help your company to design and carry out test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
Progent can assist you in all facets of your upgrade to Exchange 2016 including designing HA infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can assist your business to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud products and services.
Progent can help small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Progentís Technical Response Center provides affordable national after-hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer 24x7 phone support and remote direct computer access to troubleshoot and resolve technical problems quickly and economically.
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if you are planning on moving your main or offsite backup system to the Herakles data center, Progent offers a range of affordable services including data center relocation, equipment deployment and upgrades, infrastructure optimization, comprehensive project management services, virtual server configuration, remote network monitoring, automated system management, application development, disaster recovery planning and testing, security evaluation, and the use of the Progent Test Lab.
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Microsoft Windows SUS enables information technology administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious problems detected by SCOM 2012.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business better support for your information network.
Progent is looking for a variety of full-time employees such as motivated Microsoft Certified Systems Engineers; system consultants with Cisco CCNP or CCIE certification; and specialists in advanced network design with backgrounds in mobile access, wireless integration, non-stop systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also seeking desktop support experts, remote service specialists, and CISSP or CISA certified security professionals. Progent is also looking for veteran managers and administrators who can perform effectively in Progent's dynamic, virtual office environment. Progent works with independent professionals with proven knowledge and working background in high-demand information technology areas outside Progent's primary service concentration. Progent's Experts Group hires contractors who can provide consulting and programming services for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide world-class skills in areas such as telecommunications, web development, EDI, eCommerce, or dbm programming. Freelance consultants premier by Progent coordinate with Progent's in-house consultants to deliver end-to-end IT services for small and midsize company networks.
Progent's UNIX family consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient single consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can provide your company a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
E-Mail Guard is Progent's economical spam filtering and virus protection solution that gives small businesses world-class protection against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based anti-spam and virus defense services that stop email attacks before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, regardless of server vendor, hardware technology, or data center location.
Onsite Technical Support Customer Relationship Management
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of skill that IT security managers are required to learn. CISM provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and capability to provide effective security administration and support services.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation sent by each consultant to every customer. The practice of detailing and organizing service activity allows more efficient support and eliminates a variety of typical problems such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent can help your business to design and implement a smooth transition from a Solaris-powered IT system to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your information and reduce business disruption by designing an efficient transition plan that preserves your current investments in Sun Solaris software and technology. UNIX-to-Windows migration support services available from Progent include evaluation of current infrastructure, migration planning and testing, MS Exchange migration expertise, information and application migration, and processor and mass storage migration and economization.
Progent can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from an older release of SCVMM or from another management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem so you realize the highest possible business value.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Progentís Microsoft-expert engineers can help you to update your workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit PC desktop processing, design an affordable upgrade process that reduces operational disruptions, and deliver economical, expert remote support to assist your organization to configure 64-bit PC desktop software and applications on your existing hardware.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security strategy, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified network support experts. With Progent's affordably priced IT support programs, small organizations can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business networks enterprise-class availability, security, and performance.
Progent's pricing model is to charge for phone support and on-site help per minute. Consequently, you are charged exclusively for received support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and requires no retainer for support services provided during regular working hours. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for fast repairs so you won't be forced to allow less critical problems to fester.
Progentís Microsoft experts provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager is Microsoft's new title for the change management solution formerly known as Systems Management Server. Configuration Manager offers a range of new features to Systems Management Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 economically for streamlined operating system and application software deployment, security patch administration, application metering, and licensing reconciliation. Progent's engineers can also assist you to migrate smoothly from SMS Server to System Center Configuration Manager 2007.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and safer Active Directory environment. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, better compliance with government and industry security standards, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and higher availability.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
For custom application creation, Progent can supply software design experts to write business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end programs that can provide your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.