Network monitoring commonly involves observing a network’s resource utilization in order to identify data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be used to observe multi-OS environments where UNIX and Windows coexist. Progent's system integration consultants can help you use both these tools to optimize and repair your network. Progent's UNIX consulting services provide small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget.
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint provides a common location for your employees or clients to access, manage, distribute and interact with relevant information, documents, and software and to interact with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and projects with the information they’ve created in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent can help you in all phases of your migration to Exchange Server 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's certified failover clustering experts can help you to assess the advantages of utilizing Microsoft Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of failover clusters.
Progent can provide the affordable services of online Internet connectivity consultants to assist your company to evaluate or update your Internet services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Progent offers onsite education customized for people who want to broaden their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for Mac application software.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of key processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications which you want to retain plus the new 64-bit versions of software you plan to run.
Progent's Microsoft certified engineers can help you to assess Windows 7 to confirm application compatibility and to determine its speed and stability working in your environment. Progent's consultants can also help you to assess the likely strategic value of adopting Microsoft Windows 7. If Windows 7 fits your business strategy, Progent can assist your IT organization to plan and carry out a non-disruptive deployment of Windows 7 from a an older release of Windows.
Progent's certified SQL Server application programmers and DBAs offer online consulting to help businesses of any size to create, administer, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete information technology outsourcing alternative that enhances network availability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual server set up and maintained by Progent's network service professionals.
Progent can provide expert support for every phase of your Exchange 2010 upgrade including end-to-end project management services, site readiness preparation, project planning, cost estimates of new software and equipment required, recommended vendor sourcing, system testing at customer location or at Progent's testing facility, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and training for customer's support staff and end users.
Microsoft Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email components to reduce capital costs and management overhead. You can deploy Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and budget, implement a non-disruptive move from your existing Exchange organization to one that includes Exchange Online, train your IT team and end users, and deliver as-needed consulting and technical support.
Progent's Microsoft-certified professionals have over a decade of experience delivering messaging solutions for companies ranging from small offices to large corporations. Progent provides economical consulting for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email environments, and facilitate remote and mobile email access. Progent’s Microsoft Exchange support services can assist you in planning and executing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, and Windows XP clients using Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Progent has more than 10 years of background integrating, and supporting the key components included with Microsoft System Center and can assist your organization to plan, configure, manage, and fix your System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist your organization to migrate to the latest edition of System Center from an earlier release or from a third-party datacenter management platform to provide the benefits of best-in-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
Progent offers the guidance of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent's ProSight family of managed services are designed to provide businesses who maintain small internal network administration and support teams with low-cost access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of routine management processes, continual adoption of new technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with business objectives, guidance from veteran network experts, and freeing up management to concentrate on business instead of ever-changing information technology.
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent's Microsoft engineers can provide advanced support in deploying, using and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of cost-effective remote support services following proven best practices to help businesses of all sizes to get all the benefits of this powerful platform. Services offered by Progent include system planning, software configuration and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Medium-size businesses can enjoy all the benefits of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced network support programs, medium-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide mid-size business information systems enterprise-class availability, protection and performance.
Progent can help you to design and execute a smooth transition from a Sun Solaris-powered information system to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce business discontinuity by developing an efficient migration plan that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current infrastructure, migration strategy and testing, MS Exchange migration support, data and application software transition, and server and storage system migration and consolidation.
Progent's Linux support experts provide small and mid-size companies and developers support for administering and supporting Linux computers that run with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with a convenient single source to show you how to create and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Server growth puts pressure on network budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more efficient use of servers, streamlined operations, increased network uptime, and easier manageability. Common uses for virtual servers include hardware consolidation, economical platforms for mission-critical legacy software running on obsolete operating systems, and affordable quarantine of program development or evaluation environments from production systems.
SQL Server 2005 delivers indispensable, standardized tools to computer professionals and network users, lessening the difficulty of designing, integrating, managing, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Configuration Manager automates application and device deployment at scale, simplifies compliance settings control, inventories network assets, guards against company data leakage, provides health reporting, allows secure self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent's temporary staff augmentation services enable you to respond to sudden increases in demand for network support personnel without dealing with the expense and hassle associated with vetting and recruiting reliable technical workers and without adding to your permanent head count.
ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Egregor.
Progent’s Technical Response Center offers low-cost national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer extended hours phone support and online direct network connection to isolate and repair technical problems rapidly and affordably.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who provide scant documentation or details of services performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service reports transmitted by every consultant to each customer. The practice of documenting and archiving support activity allows more effective support and avoids a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who won’t release the keys to the kingdom.
Microsoft Windows 8.1 is designed to power computers from smart phones and tablets to engineering workstations. A wealth of new and improved capabilities, including touch screen interface and signature tile GUI, provide a broad range of advantages for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your organization up the learning curve with Windows 8.1 and show you how to gain significant business value from the product's various new and enhanced technologies.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of cutting-edge enterprise-class programs that can give your business a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Progent’s data center support services are intended for companies with hardware located at Internet Data Centers or data center collocation hosting sites and in need of timely on-premises assistance at the colocation facility plus remote help from Microsoft and Cisco Certified professionals. Progent provides a full range of Internet Data Centers and IDC and collocation support services including network architecture analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, design and deployment of fault tolerant systems, defining and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage clustering systems.
Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact key IT areas like manageability, availability, compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Progent offers one-on-one education designed for individuals who want to expand their knowledge of the macOS and OS X platform, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for Mac application software.
Microsoft Windows Server Essentials is a value-priced, versatile platform that allows small businesses to transition from the traditional physical on-premises datacenter to the modern hybrid networking paradigm that includes both local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your computing environment. Progent offers comprehensive project management support so you can plan and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, technical support, and customized training.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Cisco-authorized IT experts can show you how to create an economical, fault tolerant Internet connection architecture that can achieve 24x7 Internet connectivity via a wide array of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the latest techniques for 24x7 Internet access to build a cost-effective, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Progent's certified engineers provide technical help and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's migration, configuration, management, and support expertise for Exchange 2003 Server include system design, installation, project management, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent’s consultants provide expertise in multiple technologies relevant to mobile connectivity including network infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified consultants can save your company work and expense by using their wireless expertise to show you how to select and integrate wireless connectivity technologies that fit the needs of your company. Progent can also optimize your network architecture so that mobile handhelds perform more reliably.
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
For large organizations, Progent can supplement internal IT groups by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branches, Progent can perform as a seamless nearby extension of corporate network management. Progent’s enterprise support services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and top-level service for multiple location network environments powered by Enterprise Windows. Progent can provide field consultants and technicians to help with a campus move or office move, or a system designer to assist with setting up or using an Internet Data Center or co-location site.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Linux support experts provide small and mid-size businesses and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.