IT Connection Newsletter: Number 6
The Latest Support Offerings and Services
for Small and Midsize Business IT Networks
The IT Connection is Progent's online newsletter that updates you about important new budget-friendly products and services for improving the business value of your network. Click on any topic to find out how these new developments can help make your small business IT system more secure, productive and manageable.
Windows Server 2012: Bigger, Faster, Safer, and Cloud Ready
Windows Server 2012 includes over 300 new or enhanced features that address critical IT issues such as cloud readiness, virtualization, scalability and performance, identity and security, Bring-Your-Own-Device support, availability and disaster recovery, application development, and manageability.
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Database Experts at Your Service: SQL Server, Oracle, MySQL, or Access Help
Progent's certified database consultants can provide online expertise for popular database platforms including Microsoft SQL Server, Oracle, Microsoft Access, and MySQL. Services offered by Progent include database administration, design and application development, database migration, and online troubleshooting.
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Wireless Site Surveys for WiFi: Maximize Coverage, Reduce Hardware Costs
Progent's affordable Wireless Site Surveys use RF modeling plus software simulation to collect the data required to design an efficient wireless LAN (WLAN). Progent's Onsite Wireless Site Survey is available nationwide and features on-premises inspection, RF and security audits of your existing WLAN, analysis of your floor plan, RF interference testing and propagation modeling, plus identification of the optimum locations for the Wireless Access Points of your choice.
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SQL Server 2012 Just Won't Quit
SQL Server is Microsoft's flagship database management and analysis system and is tightly integrated with key Microsoft platforms such as SharePoint, Excel, Microsoft CRM, and Dynamics GP (Great Plains). Progent can provide the expertise of Microsoft-certified engineers as well as experienced application developers, database administrators, project managers, network architects, disaster recovery experts, and security specialists to help you derive the maximum business value from your deployment of SQL Server 2012.
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Penetration Testing Helps Verify Compliance
Penetration testing is the accepted method for enterprises to assess their exposure to cyber attack. Progent's penetration testing packages combine advanced remote scanning technology plus the expertise of Progent's seasoned security engineers to offer big-company security evaluations at prices companies of any size can afford.
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Windows 8 Touches All the Bases
Windows 8 includes headline features such touch-screen support and a new tile-based Start interface, but Microsoft's latest client operating system also introduces less conspicuous yet significant improvements such as more built-in security, faster startup, enhanced cloud support, better synchronization, and client virtualization. Progent's Microsoft-certified consultants can help you evaluate the business benefits related to upgrading existing PCs to Windows 8 or adding new Windows 8 clients to your network.
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Do You Need a Tested Business Continuity Plan?
In the post 911 world, regulators, auditors, customers and prospects of larger enterprises are demanding to see a tested business continuity plan. CIOs who are unable to produce one can hurt their company's ability to compete. Progent offers high-level online consulting for business continuity planning to help you prepare for disasters, reduce downtime for your most critical IT operations, and comply with examiners' letters and agency requirements.
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An index of content::
Consulting Services Security Architecture
CISSP-ISSAP Certified Cybersecurity Firms
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and extensive experience with network security design. ISSAP security experts possess comprehensive knowledge of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
Support and Integration Windows Server 2019 integration
Windows Server 2019 and SCVMM Setup and Support
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Lync Server 2013 Technology Professional
Consulting Services Lync Server 2013 Persistent Chat
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a manageable and secure communications environment that supports the modern BYOD computing style with IM, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Radvision XT5000 Specialist
Radvision Video Conferencing Engineers
Progent offers the support of an accredited engineer with expertise deploying technology from the major telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or maintain a video conferencing environment that preserves your investment and optimizes the business value of your information network. Progent can also provide the services of network infrastructure consultants able to help companies of all sizes to create and maintain a communications network that delivers the performance, dependability, security, and scalability required to accommodate your telepresence solution.
IT Consultants Phone Support
Remote Network Support Specialists
For medium-size companies looking for IT consulting services, Progent can deliver an array of options such as on-site help, on-line assistance, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation support, software programming, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person support for fixing network problems rapidly and affordably.
Amazon AWS cloud services integration Contract Programmer
24x7x365 Design Firm Amazon AWS migration
Progent can provide cost-effective online consulting to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
After Hours Dynamics GP ODBC Consultant Services
Dynamics GP Integration Manager Consultant Services
Progent's seasoned solution designers and programmers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the special needs of your organization without losing the advantages of seamless Windows integration. Progent can also provide help with a range of software development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Data Center Integration Services
System Design Support Outsourcing
For large organizations, Progent can supplement internal IT staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and specialists to assist with a campus relocation or branch move, or a network designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Fortinet Firewall URL Filtering On-site Support
Fortinet Firewall Application Control IT Services
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Specialists Virtual Server
Virtual Server Consulting
With virtual server technology, companies can run multiple virtual machines on one physical server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing extra server equipment. Virtual servers are the enabling technology behind private clouds, which offer important benefits including lowering the costs of capital equipment, facilities, and management while improving data protection, system availability, and recoverability. Other key server management technologies are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server virtualization and management to allow your business to cut costs and save time.
After Hours On-site Support Mac and Windows Active Directory
Windows and macOS coexistence On-site Support
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Macintosh consulting makes it possible to provide world class support to companies that depend on these technologies to keep their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Best IP-PBX Setup and Support
IP-PBX Online Support
Progent's Cisco IP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
SQL Server 2012 AlwaysOn Failover Cluster On-site Support
Consultant Services SQL Server 2012 Reporting Services
Progent offers the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security consultants to assist you to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Virtual Help Desk Consultant
Co-managed Heldesk Computer Consulting
Progent offers three basic kinds of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your customers convenient access to a dependable technical group with years of experience delivering phone support and online troubleshooting for networks powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to business performance. Progent's goal is to fix rather than merely report problems.
Virtual Machine Manager 2016 Engineer
After Hours Microsoft System Center 2016 Virtual Machine Manager Help and Support
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, develop workflows for building and installing virtual machines and hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware ESXi support.
24x7x365 IP Address Management Troubleshooting
ProSight Automatic Network Mapping Engineer
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and debug their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance problems.
Teleworker Cybersecurity Remote Support Services
Integration Support Remote Employees Endpoint Security
Progent can help small and medium-size companies to set up cybersecurity protection systems and deliver cleanup expertise for work-from-home employees.
Technical Support Entourage and Exchange
Microsoft Entourage and Exchange Remote Troubleshooting
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send messages, search the Exchange global address list, import addresses, synchronize appointments, and alert fellow workers to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage training.
24/7 QTS Internet Data Center Technology Professional
Professionals QTS Data Center Sacramento
The QTS Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation facility or if your company is considering migrating your main or offsite backup system to the Herakles data center, Progent can provide a range of cost-effective consulting services that include data center relocation, equipment deployment and updates, network optimization, project management services, virtual server expertise, remote monitoring, automated system administration, application programming, business continuity planning and testing, security evaluation, and the use of the Progent Test Lab.
Support and Help ISA 2004 Standard Edition Server
ISA 2000 Server Online Support
Progent’s Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your business network from attack by outside and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
ASA and PIX Firewall Consultant
Cisco firewall IPS Specialists
Progent’s Cisco-Certified network experts offer professional PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of security, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progent’s Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote Support ISA 2004 Enterprise Edition Server
Onsite Technical Support ISA 2004 Standard Edition Server
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds configuring ISA Server-based security solutions for IT networks with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft SQL Consultancy
Microsoft T-SQL Engineer
SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, managing, and accessing enterprise data and database programs on platforms ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
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