How can Progent save our business money?
Progent cuts the costs of IT management in a variety of ways: What types of organizations can Progent help?
Progent has successfully delivered IT support for organizations of all sizes. Progent makes it affordable for small businesses to outsource any or all of their network management requirements by providing services like Help Desk support, remote monitoring and management (RMM) services, and part-time CIO service. For mid-size organizations, Progent can supplement in-house IT staffs by providing the services of experts such as application developers, business continuity planning specialists, certified cyber security experts, project management consultants, and network infrastructure design and troubleshooting engineers. For enterprises, Progent offers the help of certified subject matter experts (SMEs) like NetApp MetroCluster consultants, VMware Site Recovery Manager experts, Amazon Marketplace Web Service (MWS) integration consultants, and Infor CloudSuite Industrial (SyteLine) ERP developers. Progent has in-depth experience providing IT solutions for a variety of industries including law offices, healthcare, finance, state and local government, wineries, technology startups, churches, non-profits, medical device and pharma startups, food distribution, logistics, military, and security clearance.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's 'Best Application of the Year Award.' Mr. Kent is a 35-year computer industry veteran and has been responsible for the design and implementation of hundreds of innovative business solutions using Microsoft, Cisco and other leading technologies.

What are the advantages of being a Microsoft Certified Partner?
Because Progent is a Microsoft Certified Partner, each Progent support expert and IT consultant has access to the technical and educational resources needed to deliver the best computer help available. Progent has world-class expertise in designing, configuring, and troubleshooting IT environments that incorporate Microsoft technology. Progent's Microsoft-certified experts offer Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, and Windows Server 2012 R2 migration support, Microsoft Exchange 2019 migration expertise, Microsoft Exchange 2016 planning and deployment support, Microsoft Exchange Server 2013 integration services, Exchange Server 2010 expertise, Microsoft .NET development and support, SharePoint 2019 planning and configuration consulting, SharePoint 2016 hybrid integration consulting, Microsoft SharePoint 2013 migration help, Microsoft SharePoint 2010 support, Microsoft .NET Server help, Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 integration, Windows 7 desktop support, Microsoft Office and Office 365 integration and training, and Microsoft Dynamics GP (Great Plains) application development.

Does Progent offer support for Microsoft 365?
Progent's Microsoft 365 experts can help you evaluate the many subscription plans available with Microsoft 365 and can integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers configuration help and training for Microsoft 365 client applications like Excel, Word, Outlook and PowerPoint. Progent supports Microsoft 365 apps on all compatible operating systems and devices including Windows and macOS desktops and notebooks, Apple iOS iPhones and iPads, and Google Android smartphones and tablets. Progent can also help you integrate and manage Microsoft 365 cloud services like Exchange 365 Online and Microsoft 365 Skype for Business.

Can Progent help us design and troubleshoot our network infrastructure?
Progent can provide quick online access to a Cisco-certified CCIE engineer or Juniper Networks JNCIE expert so you can get immediate help for urgent network problems beyond the scope of your regular IT support resources. Progent's CCIE and JNCIE consultants can establish secure remote connections to your system and use advanced network monitoring, analysis and troubleshooting tools to provide quick and affordable fixes to infrastructure problems. To find out how to get in touch by phone with a Cisco-certified CCIE or Juniper JNCIE-certified consultant for fast assistance with your network infrastructure, visit Progent's Urgent Support.

Can Progent help our business with site relocation?
Progent's site relocation consultants can help you plan and manage a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades — all with comprehensive ongoing support throughout.

Our business application needs 24x7 support. Can Progent help?
Progent offers optional extended hours technical support and also offers subscription-based support packages that include 24x7 remote network monitoring.

How can Progent enhance our network security?
Progent's certified data security experts offer a range of services including comprehensive security audits, disaster recovery and business continuity planning, virus protection and virus cleanup consulting, ransomware defense, spam filtering, data leakage protection, firewall configuration, active monitoring, automatic fault isolation and forensics, and email encryption. Advanced certifications earned by Progent's security team includes certified CISA security auditing consultants, CISM information security managers, CISSP cybersecurity professionals, GIAC information assurance experts, and CISSP-ISSAP security architecture consultants. Progent offers an extensive family of subscription based, fully managed security services including ProSight Active Security Monitoring powered by SentinelOne behavioral analysis technology for endpoint protection and ransomware defense and ProSight Enhanced Security Protection for centralized protection of physical and virtual endpoints.

Does Progent offer Wi-Fi solutions?
Progent has the tools and experience to conduct a Wi-Fi site survey remotely, making it affordable for you to optimize your Wi-Fi environment with precise placement and proper configuration of access points and other Wi-Fi infrastructure. Progent also has experience providing Cisco wireless LAN controller support, Cisco Aironet Wi-Fi access point integration, Meraki Wi-Fi AP consulting, and Ubiquiti Wi-Fi technology integration.

Can Progent help design and manage a cost-effective virtualization solution?
Virtualization drastically cuts capital costs by optimizing equipment utilization and, as a consequence, has been a major enabler of the cloud computing revolution. Progent can help you deploy cost-effective virtualization solutions by providing the support of Microsoft Hyper-V consultants, VMware vSphere experts and VCDX-certified VMware NSX consultants, plus Citrix XenServer experts and Citrix XenDesktop consultants. Progent also offers affordable virtual machine hosting services.

Can Progent help us integrate with public clouds?
Progent can help you integrate and manage your on-premises facilities, branch offices, telecommuters, and mobile workers with public cloud resources by providing services like Microsoft 365 consulting, Microsoft Azure planning and integration, and Amazon Web Services (AWS) migration and management support. By creating a hybrid architecture that seamlessly incorporates cross-platform resources that include local and cloud-based assets, Progent can help you optimize the productivity and minimize the cost of your network. If you want to help integrating your business application software with Amazon's powerful online retailing network, Progent can provide the assistance of an experienced Amazon Marketplace Web Service (Amazon MWS) consultant.

Can Progent help us manage the mobile devices connected to our network?
The BYOD revolution has created a management headache and security challenge for IT support staffs. Progent can help you integrate and manage mobile devices connected to your business network. Progent can troubleshoot synchronization issues, help you enforce security policies, and show you how to facilitate collaboration with mobile devices by providing services that include Apple iPhone and iPad management consulting, Android smartphone and tablet integration expertise, macOS notebook integration, and Linux mobile support.

Does Progent offer outsourced services to help us manage our local as well as cloud-based IT resources?
Progent's ProSight suite of outsourced network management services, available at a low fixed monthly price, are designed to provide small and mid-size businesses enterprise-class support for all aspects of their IT ecosystem. ProSight managed services include:

How can I get references for Progent's services?
On request, Progent can supply customer references for services related to specific technologies or industries. For a selection of testimonials from Progent's client's throughout the United States, see Progent's customer testimonials.

If your small business needs computer help, IT outsourcing, or computer consulting services from a Progent technician or IT consultant:
Call 800-993-9400 or visit Contact Progent

For biographical information about Les Kent, Progent's founder, click here.

An index of content::

  • 24-7 Saddle Brook Egregor Crypto-Ransomware Business Recovery Saddle Brook-Moonachie, America Saddle Brook MongoLock Ransomware Repair Saddle Brook-Paterson, NJ, U.S.A.

  • Microsoft Intune Migration Online Support
    Microsoft Enterprise Mobility Suite Configuration

    Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic value of adopting Microsoft Intune for managing your portable computers including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure security policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Intune deployment.

  • 24/7/365 London Dynamics GP (Great Plains) Training Experts London MS Dynamics GP Vender near London - Recovery Experts London
  • 24x7 SharePoint Server 2019 Support and Help Top Rated Microsoft SharePoint 2013 Remote Consulting Boise, Ada County, United States
  • 24x7x365 Cisco Firewalls Online Help Cisco ASA 5500 Computer Engineer
  • Microsoft and Cisco Certified Expert Small Business Integration Consulting
  • Adelaide At Home Workers VoIP Solutions Consulting and Support Services Adelaide Teleworkers Adelaide Consulting and Support Services - VoIP Solutions Consulting Experts

  • Integration Companies Amazon MWS integration training
    Amazon MWS integration training Integration Firm

    Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

  • Alpharetta-Cumming, Georgia Largest Alpharetta Locky Crypto-Ransomware Settlement Negotiation Support Alpharetta Conti Crypto-Ransomware Settlement Negotiation Support Alpharetta-Roswell, America
  • Android and SharePoint integration Integration Support Android and Barracuda integration Consultant
  • At Home Workers Consulting and Support Services near me in Rochester - Video Conferencing Technology Consulting Rochester, Monroe County Rochester Remote Workers Conferencing Solutions Expertise Rochester
  • At Home Workers Jacksonville Consultants - Infrastructure Assistance Jacksonville Florida Immediate Jacksonville Work at Home Employees Infrastructure Consulting Jacksonville Arlington
  • At Home Workforce Consulting near Santa Rosa - Cloud Integration Solutions Expertise Rohnert Park, CA Santa Rosa Teleworkers Cloud Integration Technology Assistance Santa Rosa California
  • Belo Horizonte Telecommuters Solutions Consulting Minas Gerais At Home Workers Consulting Services near Belo Horizonte - Connectivity Consulting and Support Services

  • Windows Server 2012R2 Data Deduplication Technical Support Services
    Computer Consultants Windows Server 2012 R2 Hyper-V

    Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.

  • BlackBerry Exchange Integration Specialists Pasadena RIM BlackBerry PC Consulting Pasadena California

  • Remote Office Support and Integration
    IT Consultants Branch Office

    Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched capability for supporting branch offices that need IT help with the responsiveness associated with with small companies but which offers professional communications, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a branch office situated anywhere in California or any area covered by Progent's consultants, Progent can offer a broad range of on-premises and on-line network support services and network design expertise.

  • Brisbane Spora Crypto-Ransomware Recovery Brisbane, QLD Brisbane Phobos Crypto-Ransomware System-Restoration Brisbane, Queensland
  • Brooklyn Dynamics GP Reporting Support Services Microsoft Dynamics GP (Great Plains) Reseller near Brooklyn - Setup Help Brooklyn
  • Cisco Specialists Maricopa County Arizona Urgent Cisco Onsite Computer Services Maricopa County Arizona
  • Cleveland MongoLock Crypto-Ransomware Negotiation Consultants Cleveland, OH Cleveland Hermes Ransomware Settlement Help Cuyahoga County Ohio

  • 24-7 Amazon MWS integration training Development
    Amazon MWS Designer

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

  • Columbus, OH Cisco Network Security Consulting Cisco Network Engineers Ohio - Columbus, OH, Cleveland, OH, Cincinnati, OH, Toledo, OH
  • Computer Consultant Microsoft SharePoint 2010 Orlando Florida, United States Orlando, FL Online Help Microsoft SharePoint 2013
  • Consultants for Oklahoma CIty IT Support Organizations Oklahoma City Oklahoma CIty Expertise for Network Support Firms
  • Consulting Services for Network Service Companies in Des Moines - Transparent Temporary Support Staff Augmentation Des Moines, U.S.A. Emergency Consulting Experts for Network Support Organizations near Des Moines - Short-Term Staff Help Des Moines
  • Davidson County Tennessee, United States Staffing for Network Service Groups Emergency Supplemental Network Support Staffing Support Consultants Nashville, Davidson County
  • Dynamics GP Computer Consulting Computer Engineer Dynamics GP Software
  • Emergency Miami Ryuk Crypto-Ransomware Negotiation Consultantsn Miami Maze Ransomware Settlement Negotiation Consultants Downtown Miami
  • Emergency Network Architect Firms Exchange Top Rated Exchange installation and Administration Baltimore, Baltimore-Washington DC , Columbia, MD
  • Small Business Networking Firm
  • Emergency Tampa NotPetya Ransomware Negotiation Help Hillsborough County Tampa Nephilim Crypto-Ransomware Settlement Negotiation Consultants Tampa
  • Exchange Server 2016 Upgrade Planning Remote Support Services Exchange Server 2016 Migration Planning Integration
  • Exchange System Engineers Atlanta, Augusta, Columbus, GA Exchange Network System Support Consultant Atlanta, GA

  • Windows 2000 Computer Consultants
    Windows Server 2000 Migration

    Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2000 Servers and can simplify system administration, provide technical support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to eliminate the obstacles involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility issues.

  • Firewall Support WatchGuard Firebox M670 Firewall WatchGuard Firebox M5600 Firewall Security Group
  • Small Offices Small Business Network Consulting Group
  • Fort Myers Dharma Ransomware Recovery Fort Myers-Estero, Florida, US Fort Myers Spora Ransomware Business-Recovery Fort Myers-Cape Coral, USA
  • IT Services Microsoft SharePoint Server 2013 Phoenix - Paradise Valley - Tempe SharePoint 2010 Troubleshooting Phoenix Valley of the Sun, United States

  • Support Computer Support Help Desk
    Remote Online Technical Support Online Help Desk

    The Help Desk Call Center service model used by Progent's Technical Response Center gives small and midsize organizations an dependable alternative to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 availability of urgent help, escalation capability to world-class experts for handling even the most intractable problems, service consistency and reliability, quick follow through enforced by seasoned service managers, a variety of easy-to-use mechanisms for initiating service jobs, and a high level of process transparency made possible by ticket updates and available via a web-based portal.

  • Small Business Consultancy Services
  • Indianapolis MS Dynamics GP-Software Reporting Experts Indianapolis, Marion County Award Winning MS Dynamics GP-Great Plains Supplier - Indianapolis - Upgrade Help Indianapolis, Marion County
  • Joinville Netwalker Crypto-Ransomware Rollback Joinville NotPetya Crypto-Ransomware Recovery Joinville, SC
  • Small Offices IT Specialists
  • Linux Engineers Sun Solaris Consultancy
  • MS Dynamics GP-Software Partner near me in Charlotte - SQL Server Consultant Charlotte, Mecklenburg County Microsoft Dynamics GP (Great Plains) Solution Provider - Charlotte - Database Support Charlotte, NC
  • Microsoft SQL Server 2016 IT Consulting Lynnwood-Edmonds, WA Microsoft SQL Server 2016 Outsourcing Firm Lynnwood-Snohomish County, Washington
  • Minnetonka Computer System Consultant Minnetonka-Eden Prairie Server Integrators
  • Oakland, CA Remote Workers Oakland Consulting and Support Services - Collaboration Technology Consulting Experts Work from Home Employees Expertise nearby Oakland - Collaboration Solutions Consulting Experts Hayward, CA
  • Small Business Recovery Services
  • Offsite Workforce Expertise near me in Scottsdale - Integration Solutions Guidance Scottsdale Scottsdale At Home Workforce Integration Assistance Scottsdale Tempe Paradise Valley
  • Omaha Council Bluffs Top Rated Omaha Ryuk Crypto-Ransomware Cleanup Experts Omaha Egregor Ransomware Remediation Omaha Nebraska
  • Outsourcing SharePoint Server 2013 Integration Microsoft SharePoint Server 2013
  • Palm Beach County 24/7/365 West Palm Beach Maze Ransomware Operational Recovery West Palm Beach Netwalker Ransomware Removal West Palm Beach-Jupiter, FL
  • Panama City MS Dynamics GP-Software Training Consultants Panama City 24x7 MS Dynamics GP Panama City Premier Partner - Installation Help Panama City
  • Part Time Jobs Cisco CCIE Voice Support Irving, TX, United States Irving Texas MCSE MCSA MCDBA MCIPT MCA Remote Support Job Opening
  • Rancho Cordova IT Outsourcing Group IT Consultant Rancho Cordova
  • Remote Workers Adelaide Consulting and Support Services - Data Protection Solutions Consulting Services Adelaide Telecommuters Adelaide Expertise - Backup/Recovery Solutions Consulting Experts
  • Remote Workers Pasadena Consulting Services - Connectivity Guidance Pasadena Baytown Missouri City, US Pasadena Remote Workforce Connectivity Solutions Consulting Experts Pasadena
  • Reston Remote Workforce Reston Consulting Experts - Video Conferencing Systems Consulting Services Reston At Home Workers Video Conferencing Solutions Consulting and Support Services Reston-Sterling, VA
  • SQL Server Networking Specialist Southfield Microsoft SQL 2008 Small Business Computer Consulting Group Southfield-Novi
  • San Antonio BlackBerry Enterprise Server Computer Support Firms BlackBerry Redirector Networking Consultants Bexar County Texas, America
  • San Mateo, CA San Mateo Teleworkers Management Solutions Consulting and Support Services Teleworkers Consulting Services near San Mateo - Endpoint Management Tools Consulting Belmont CA
  • Santa Monica-Pacific Palisades, California Work at Home Employees Consultants nearby Santa Monica - Management Systems Assistance Santa Monica At Home Workers Management Systems Consulting Santa Monica-Culver City
  • SharePoint 2013 Remote Support Services Skokie-Lincolnwood Consultants Microsoft SharePoint Server 2013 Skokie-Evanston , IL, U.S.A.
  • SharePoint Server 2013 Support Services Support Services SharePoint Server 2019 Grand Rapids
  • Sodinokibi Ransomware Hot Line El Paso, Fort Bliss Ransomware Data Restore El Paso, TX
  • Software Consultant Liverpool-Chester Liverpool-Merseyside System Recovery
  • Sorocaba Sodinokibi Ransomware Rollback Sorocaba, State of São Paulo Sorocaba Sorocaba WannaCry Ransomware Remediation
  • Tampa IT Staffing Temps Services Hillsborough County, United States Immediate Short Term IT Staffing for IT Support Teams Tampa Bay
  • Teleworkers Consulting Services near Skokie - Endpoint Management Tools Consulting Experts Skokie, US At Home Workforce Skokie Guidance - Management Tools Expertise Skokie-Morton Grove, Illinois, USA
  • Top Work at Home Employees Santiago Expertise - Help Desk Augmentation Consulting and Support Services Providencia, Metropolitan Region Work at Home Employees Santiago Consulting Services - Help Desk Call Center Outsourcing Assistance

  • Power Pivot Coding
    Immediate Crystal Reports Programming Companies

    Progent offers online and on premises consulting to assist you with any phase of BI reporting ranging from troubleshooting or enhancing reports to planning and implementing a comprehensive BI environment. Progent's management reporting experts can help you to maintain your existing reporting environment, help you to migrate reports and databases from an outdated reporting product to a current one, and provide as-needed remote mentoring tailored to your specific needs. Progent's management reporting and analytics professionals offer experience in all popular business intelligence reporting platforms including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

  • Tukwila-Frederickson, Washington, America 24x7 Tukwila Remote Workforce Endpoint Management Systems Consulting Experts Teleworkers Tukwila Consultants - Endpoint Management Systems Guidance
  • Windows 2000 Consulting Services After Hours Microsoft Expert Consultants Windows 2000

  • Antivirus Consultants
    Antispam Support

    E-Mail Guard from Postini offers constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and anti-virus service program. Progent's expert e-mail security professionals can help you create an email protection strategy that incorporates anti-spam and anti-virus technologies and policies.

  • Windows 2008 Server System Recovery Addison-Lewisville, Texas Immediate Windows Server 2012 R2 Professional Services Addison-Richardson, TX, U.S.A.
  • Windows SharePoint Services Remote Support Services 24/7 SharePoint Integration Support
  • Work from Home Employees Consulting and Support Services - Austin - Integration Guidance Travis County Texas Austin Austin At Home Workforce Infrastructure Consulting

  • Windows Server 2012 R2 Security Specialist
    Professionals Windows Server 2012 R2 Security

    Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security strategy, automate IT administration, help with creating applications, and build and validate a DR/BC plan.

  • Work from Home Employees Vitória Expertise - Collaboration Systems Expertise Vitoria, State of Espírito Santo Jardim Camburi, Vitoria Remote Workers Consulting Experts nearby Vitória - Collaboration Systems Expertise

  • © 2002-2024 Progent Corporation. All rights reserved.