How can Progent save our business money?
Progent cuts the costs of IT management in a variety of ways: What types of organizations can Progent help?
Progent has successfully delivered IT support for organizations of all sizes. Progent makes it affordable for small businesses to outsource any or all of their network management requirements by providing services like Help Desk support, remote monitoring and management (RMM) services, and part-time CIO service. For mid-size organizations, Progent can supplement in-house IT staffs by providing the services of experts such as application developers, business continuity planning specialists, certified cyber security experts, project management consultants, and network infrastructure design and troubleshooting engineers. For enterprises, Progent offers the help of certified subject matter experts (SMEs) like NetApp MetroCluster consultants, VMware Site Recovery Manager experts, Amazon Marketplace Web Service (MWS) integration consultants, and Infor CloudSuite Industrial (SyteLine) ERP developers. Progent has in-depth experience providing IT solutions for a variety of industries including law offices, healthcare, finance, state and local government, wineries, technology startups, churches, non-profits, medical device and pharma startups, food distribution, logistics, military, and security clearance.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's 'Best Application of the Year Award.' Mr. Kent is a 35-year computer industry veteran and has been responsible for the design and implementation of hundreds of innovative business solutions using Microsoft, Cisco and other leading technologies.

What are the advantages of being a Microsoft Certified Partner?
Because Progent is a Microsoft Certified Partner, each Progent support expert and IT consultant has access to the technical and educational resources needed to deliver the best computer help available. Progent has world-class expertise in designing, configuring, and troubleshooting IT environments that incorporate Microsoft technology. Progent's Microsoft-certified experts offer Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, and Windows Server 2012 R2 migration support, Microsoft Exchange 2019 migration expertise, Microsoft Exchange 2016 planning and deployment support, Microsoft Exchange Server 2013 integration services, Exchange Server 2010 expertise, Microsoft .NET development and support, SharePoint 2019 planning and configuration consulting, SharePoint 2016 hybrid integration consulting, Microsoft SharePoint 2013 migration help, Microsoft SharePoint 2010 support, Microsoft .NET Server help, Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 integration, Windows 7 desktop support, Microsoft Office and Office 365 integration and training, and Microsoft Dynamics GP (Great Plains) application development.

Does Progent offer support for Microsoft 365?
Progent's Microsoft 365 experts can help you evaluate the many subscription plans available with Microsoft 365 and can integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers configuration help and training for Microsoft 365 client applications like Excel, Word, Outlook and PowerPoint. Progent supports Microsoft 365 apps on all compatible operating systems and devices including Windows and macOS desktops and notebooks, Apple iOS iPhones and iPads, and Google Android smartphones and tablets. Progent can also help you integrate and manage Microsoft 365 cloud services like Exchange 365 Online and Microsoft 365 Skype for Business.

Can Progent help us design and troubleshoot our network infrastructure?
Progent can provide quick online access to a Cisco-certified CCIE engineer or Juniper Networks JNCIE expert so you can get immediate help for urgent network problems beyond the scope of your regular IT support resources. Progent's CCIE and JNCIE consultants can establish secure remote connections to your system and use advanced network monitoring, analysis and troubleshooting tools to provide quick and affordable fixes to infrastructure problems. To find out how to get in touch by phone with a Cisco-certified CCIE or Juniper JNCIE-certified consultant for fast assistance with your network infrastructure, visit Progent's Urgent Support.

Can Progent help our business with site relocation?
Progent's site relocation consultants can help you plan and manage a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades — all with comprehensive ongoing support throughout.

Our business application needs 24x7 support. Can Progent help?
Progent offers optional extended hours technical support and also offers subscription-based support packages that include 24x7 remote network monitoring.

How can Progent enhance our network security?
Progent's certified data security experts offer a range of services including comprehensive security audits, disaster recovery and business continuity planning, virus protection and virus cleanup consulting, ransomware defense, spam filtering, data leakage protection, firewall configuration, active monitoring, automatic fault isolation and forensics, and email encryption. Advanced certifications earned by Progent's security team includes certified CISA security auditing consultants, CISM information security managers, CISSP cybersecurity professionals, GIAC information assurance experts, and CISSP-ISSAP security architecture consultants. Progent offers an extensive family of subscription based, fully managed security services including ProSight Active Security Monitoring powered by SentinelOne behavioral analysis technology for endpoint protection and ransomware defense and ProSight Enhanced Security Protection for centralized protection of physical and virtual endpoints.

Does Progent offer Wi-Fi solutions?
Progent has the tools and experience to conduct a Wi-Fi site survey remotely, making it affordable for you to optimize your Wi-Fi environment with precise placement and proper configuration of access points and other Wi-Fi infrastructure. Progent also has experience providing Cisco wireless LAN controller support, Cisco Aironet Wi-Fi access point integration, Meraki Wi-Fi AP consulting, and Ubiquiti Wi-Fi technology integration.

Can Progent help design and manage a cost-effective virtualization solution?
Virtualization drastically cuts capital costs by optimizing equipment utilization and, as a consequence, has been a major enabler of the cloud computing revolution. Progent can help you deploy cost-effective virtualization solutions by providing the support of Microsoft Hyper-V consultants, VMware vSphere experts and VCDX-certified VMware NSX consultants, plus Citrix XenServer experts and Citrix XenDesktop consultants. Progent also offers affordable virtual machine hosting services.

Can Progent help us integrate with public clouds?
Progent can help you integrate and manage your on-premises facilities, branch offices, telecommuters, and mobile workers with public cloud resources by providing services like Microsoft 365 consulting, Microsoft Azure planning and integration, and Amazon Web Services (AWS) migration and management support. By creating a hybrid architecture that seamlessly incorporates cross-platform resources that include local and cloud-based assets, Progent can help you optimize the productivity and minimize the cost of your network. If you want to help integrating your business application software with Amazon's powerful online retailing network, Progent can provide the assistance of an experienced Amazon Marketplace Web Service (Amazon MWS) consultant.

Can Progent help us manage the mobile devices connected to our network?
The BYOD revolution has created a management headache and security challenge for IT support staffs. Progent can help you integrate and manage mobile devices connected to your business network. Progent can troubleshoot synchronization issues, help you enforce security policies, and show you how to facilitate collaboration with mobile devices by providing services that include Apple iPhone and iPad management consulting, Android smartphone and tablet integration expertise, macOS notebook integration, and Linux mobile support.

Does Progent offer outsourced services to help us manage our local as well as cloud-based IT resources?
Progent's ProSight suite of outsourced network management services, available at a low fixed monthly price, are designed to provide small and mid-size businesses enterprise-class support for all aspects of their IT ecosystem. ProSight managed services include:

How can I get references for Progent's services?
On request, Progent can supply customer references for services related to specific technologies or industries. For a selection of testimonials from Progent's client's throughout the United States, see Progent's customer testimonials.

If your small business needs computer help, IT outsourcing, or computer consulting services from a Progent technician or IT consultant:
Call 800-993-9400 or visit Contact Progent

For biographical information about Les Kent, Progent's founder, click here.



An index of content::

  • 24 Hour Exchange Security Consulting Firm Ipanema Microsoft Certified Computer Outsourcing Consultant Exchange 2019 Jardim Botânico, Ipanema

  • Macintosh Remote Consulting
    Onsite Technical Support iPhone 5

    Progent's consultants can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email help, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business environments built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is available, secure, fast and aligned with your organization's objectives.

  • 24 Hour Firewall Security Consultant Security Organization CISSP Clark County Nevada
  • 24/7 Remote Workers Expertise near Plano - Management Systems Guidance Plano Texas Plano Work from Home Employees Endpoint Management Solutions Consulting and Support Services Plano Texas
  • After Hours At Home Workforce Panama City Expertise - Management Systems Expertise Panamá Offsite Workforce Panama City Consulting Services - Management Tools Consulting Experts
  • At Home Workforce Consulting and Support Services near Allentown - Conferencing Solutions Consulting Services Allentown, Lehigh County Telecommuters Consulting in Allentown - Video Conferencing Technology Consulting and Support Services Allentown Bethlehem Easton
  • BlackBerry Redirector Consulting Service Firm Sioux Falls, SD BlackBerry Enterprise Server Computer Network Consulting Sioux Falls South Dakota
  • CCIE Expert Certified Small Business WAP131 Professionals Open Now Small Business WAP150 Remote Troubleshooting
  • Computer Consultancy Company Microsoft Exchange 2010 Sorocaba, SP Exchange 2010 Server Small Office IT Consulting Services
  • Computer Consultancy Firms Indiana Indiana - Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN Professional
  • Corpus Christi Teleworkers Support Consulting and Support Services Corpus Christi Kingsville , US Nueces County Texas, United States Remote Workforce Expertise near Corpus Christi - Connectivity Consulting Experts
  • Detroit Work at Home Employees Management Solutions Consulting Teleworkers Detroit Consulting Services - Endpoint Management Systems Guidance Wayne County Michigan
  • East Palo Alto Technology Consulting Company Palo Alto Networking Firm
  • Emergency Riverside Ransomware Operational Restoration Riverside Riverside WannaCry Crypto-Ransomware System-Rebuild Riverside County California, United States

  • Oracle RDBMS Coding
    Oracle database Programming Firm

    Progent offers fast and affordable online access to an authorized Oracle database administration expert or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, create, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard and Streams replication technologies and Oracle Database Resource Manage.

  • Irving, TX Irving Remote Workforce Call Desk Augmentation Guidance Work from Home Employees Expertise nearby Irving - Help Desk Outsourcing Consultants Irving, TX, U.S.A.
  • Linux Setup and Support Michigan Detroit Michigan Solaris Online Support Services
  • Melbourne, Victoria Melbourne Remote Workers Backup/Restore Systems Consultants 24/7 Melbourne Remote Workers Backup/Restore Systems Consultants Melbourne
  • Mission Viejo Crypto-Ransomware Recovery Mission Viejo-Lake Forest, CA Mission Viejo Crypto-Ransomware Operational Restoration Mission Viejo-Lake Forest, CA
  • Mobile Ransomware Settlement Negotiation Help Mobile, AL Mobile Lockbit Ransomware Settlement Consulting Mobile, AL, USA
  • Small Business Setup Consultancy Services
  • MongoLock ransomware recovery Specialists WannaCry ransomware recovery Technology Professional
  • Norfolk, VA 24-7 Online Consulting Microsoft SharePoint Server 2010 SharePoint Server 2010 Help and Support Norfolk Chesapeake

  • Ekahau Sidekick Wi-Fi Network Design IT Services
    Ekahau Pro Wi-Fi Network Design Professional

    Progent's Ekahau-certified Wi-Fi consultants can assist you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.

  • Pasadena, TX Pasadena NotPetya Crypto-Ransomware Negotiation Expertise Harris County Texas Pasadena Ryuk Crypto-Ransomware Settlement Negotiation Consultants
  • Philadelphia Harrisburg Ransomware Removal and Restore Ransomware Hot Line
  • Providence Crypto-Ransomware Remediation Providence Pawtucket Cumberland Providence Rhode Island 24-Hour Providence Ransomware Recovery
  • Ransomware Repair Services Oakdale, Riverbank CA Modesto Urgent Ransomware Remediation Services Oakdale, Riverbank CA, United States
  • Remote Support Services Microsoft SharePoint Server 2007 Downers Grove-DuPage County Onsite Technical Support SharePoint Server 2013 Downers Grove-Naperville
  • Remote Teleworkers Waltham Consulting and Support Services - VoIP Solutions Consulting and Support Services Waltham-Framingham, Massachusetts At Home Workforce Waltham Assistance - VoIP Solutions Expertise
  • Remote Workers Jacksonville Guidance - Collaboration Systems Assistance Jacksonville Arlington Work at Home Employees Assistance - Jacksonville - Collaboration Systems Consulting Duval County Florida

  • Security Firms Web Application Security
    Web Application Security Security Organization

    GIAC was founded in 1999 to certify the skill of information technology security experts. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security services addressed under GIAC accreditation including auditing network vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

  • Small Offices Network Assessment
  • Remote Workers Salinas Consulting and Support Services - Backup/Recovery Solutions Expertise Salinas Salinas Work from Home Employees Backup/Recovery Solutions Consulting Experts Salinas, CA
  • Remote Workforce Consulting and Support Services nearby Stamford - Help Desk Outsourcing Guidance Stamford Work at Home Employees Stamford Consulting - Call Desk Outsourcing Assistance Stamford Danbury Greenwich
  • Roseville Teleworkers Collaboration Systems Consulting and Support Services Roseville-North Highlands, California Immediate Teleworkers Roseville Assistance - Collaboration Systems Expertise
  • Salt Lake City-Orem Network Support Consultants Salt Lake City-West Valley City Expert
  • Santa Cruz Microsoft Dynamics GP Upgrades Support Services Watsonville CA Santa Cruz MS Dynamics GP-Great Plains Migration Consultant Scotts Valley CA, United States
  • Seattle Expertise for Computer Support Firms Seattle Redmond Bellevue Seattle Seattle Consulting for Network Service Firms

  • Dynamics 365 NAV Integration
    Dynamics 365 NAV Technical Support Services

    Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financial management, inventory, operations control, capacity planning, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics Business Central consultants can assist you to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-based, local, or hybrid deployment.

  • SharePoint Migration Support Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN SharePoint Consultancy Firm Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN, South Bend, IN

  • Exchange Migration Specialists
    Exchange 2007 to Exchange 2010 Upgrade Technology Professional

    Progent's Microsoft-certified consultants can deliver low-cost online and onsite help to implement your migration to Exchange 2010, generate comprehensive documentation of your new email system, train your network support team and users to get them up to speed quickly on Exchange Server 2010, and provide continuing management services and technical help. Progent can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.

  • Small Business IT Outsourcing Firms Indianapolis-Marion County Indianapolis Technical Support Outsource
  • Small Office Computer Consulting Rancho Cordova, CA Sacramento County Networking Consultancy

  • Unified CM and Exchange Integration Services
    24x7 Unified CM and Microsoft Office Computer Consultants

    Cisco Unified Communications Manager (CUCM), formerly branded CallManager, acts as the core of Cisco's communications and collaboration platform. CUCM and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified consultants offer effective and affordable remote and onsite support to assist organizations of any size to create and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent's consultants can assist with any facet of Unified CM configuration and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE support, creating UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

  • Thousand Oaks Ransomware Phobos ransomware recovery Thousand Oaks Moorpark, US Thousand Oaks Ransomware Hermes Vulnerability Consultation Thousand Oaks, CA, U.S.A.
  • Top Cisco Professional Services Lynnwood-Shoreline, WA Cisco Computer Service Lynnwood, Washington
  • Top Quality Service Providers Windows Honolulu, HI, U.S.A. Windows Support Companies

  • Technology Consulting Services Wave 2 wireless controller
    WLAN controller Consulting

    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by reducing the effect of RF congestion, improving wireless availability with fast auto-failover, and hardening security by identifying threats and filtering network traffic according to user class and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.

  • Top Rated Microsoft Dynamics GP Gold Partner near me in Oakland - Upgrades Programming and Support Oakland Airport OAK Oakland Microsoft Dynamics GP Customization Expert
  • Uberlândia Crypto-Ransomware Netwalker Readiness Review Uberlandia, Estado de Minas Gerais Uberlândia Crypto-Ransomware Lockbit Susceptibility Report Uberlândia, MG
  • Small Office Service Provider
  • Uberlândia, State of Minas Gerais After Hours Teleworkers Uberlândia Consulting Services - Endpoint Management Tools Consulting Experts Remote Telecommuters Uberlândia Consulting - Management Solutions Consulting Experts

  • Services SentinelOne Ransomware Defense
    Engineers SentinelOne EDR

    Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).

  • Uniondale Specialists for IT Service Providers Uniondale, New York Uniondale Consulting Services for IT Service Firms Uniondale

  • Fault-tolerant Internet Connectivity Integration Support
    Redundant Network Online Consulting

    Progent's Cisco-authorized IT consultants can help you create an economical, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity via a wide array of high availability Internet network products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to help you apply the latest techniques for fault tolerant Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access.

  • Small Business Computer Service Companies
  • Urgent Computer Consulting Firm SharePoint Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL, U.S.A. Top Computer Consultant SharePoint Florida

  • Microsoft 365 Security Technical Support Services
    Microsoft 365 Publisher Integration Professional

    Progent can assist your business to evaluate the many subscription plans available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid networks that transparently combine local and cloud-based products and services.

  • Video Conferencing Consulting Microsoft Instant Messaging Services
  • Virginia Beach Crypto-Ransomware Cleanup Experts Virginia Beach, VA, United States Virginia Beach Netwalker Ransomware Removal Virginia Beach
  • Windows 8.1 BitLocker Server Install Microsoft Windows 8.1 Consult
  • Windows Server 2012 Network Help Computer Consultancy Services Windows Server 2016
  • Windows Server 2012 R2 IT Consulting Firm Tampa, Hillsborough County Network Consultation Windows Server 2016 Tampa Florida
  • Small Business Small Business Network Consulting
  • Work at Home Employees Assistance in Stamford - Backup/Recovery Solutions Assistance Fairfield County Connecticut Stamford Work from Home Employees Backup/Recovery Systems Consultants Stamford Connecticut
  • Work at Home Employees Expertise nearby San Diego - Backup/Restore Systems Assistance San Diego - La Mesa Top Work at Home Employees San Diego Consultants - Backup/Restore Solutions Expertise San Diego - La Jolla, USA
  • Yonkers, NY Yonkers Avaddon Ransomware Settlement Help Yonkers Spora Ransomware Settlement Negotiation Guidance Yonkers Manhattan White Plains

  • Exchange 2013 OWA Consultant
    Top Exchange 2013 Disaster Recovery Network Consultants

    Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.


    © 2002-2023 Progent Corporation. All rights reserved.